Oh, I should also mention that this dealership has been in town for over 25 years and has a very well established base. However, those original clients are dying, retiring or selling out. No one that I speak to has ever heard of our business. In fact, they confuse us with another one with a very similar name. As my background is in advertising sales and marketing I took it upon myself to bring their website up to speed, to get our name out into the marketplace and establish a presence on social media and business platforms. I am currently training the office staff to transfer calls to me that begin with the words, "Do you guys fix HP's" They used to say no and hang up! The owners won't advertise anywhere except the Yellow Pages, ARGH!! I have to go out and beat the bushes for new business which takes a very long time. Sorry to be ragging, but it's nice to vent, I feel better already!