and the beat goes on...
The industry is going to continue to contract and over the next 3-5 years more and more dealers are going to be gobbled up by the manufacturers. In 10 years I doubt there will be many dealers left; it's a matter of economics. Frankly, I've worked for both the dealership and manufacturers side; it's been my experience that dealers either can't expend the resources to support their business or they don't want to spend the money necessary to provide the resources for their sales teams. Because of that I feel the manufacturers see no other way to capture as many clicks as possible then to be the first source for the client. Technology has demanded a new business model that, in my opinion, dealers are willing to invest in.