Customer satisfaction survey provides support to charity Ricoh Australia participated in the first of an annual national customer satisfaction survey to support charity.
As well as enabling Ricoh to measure and evaluate customer satisfaction levels, in appreciation of customers who participated in the survey Ricoh donated $25 to one of three nominated charities.
On behalf of over 1000 customers that responded to the survey from Ricoh's direct and franchise network, Ricoh donated a total of $25,175 to the following charities:
- Cancer Council Australia $16,200
- Australian Red Cross $6,950
- Ryder-Cheshire Foundation $2,025
Ricoh Australia continues to remain a customer-focused organisation, while providing much needed support to charity through projects such as these.