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MSP & MSSP, IT Industry Notes for November 6th, 2022

MSP & MSSP, IT Industry Notes for November 6th, 2022

Sponsored by

November 6th, 2022

Arcoa Group

Why partnering with ARCOA makes sense
Electronics Recycling is an important and profitable part of the IT asset lifecycle, but it can be overwhelming with all you already do, varying state regulations, and the limited resources at hand. That’s where ARCOA comes in. When you partner with ARCOA, you get all the benefits of a big company without any of the capital investment. We’ve been doing this since 1989 and have the expertise, certifications, and nationwide resources to get the most for all your clients’ retired IT assets. Plus, positioning your clients as environmental stewards not only elevates their appeal to consumers, it meets government requirements and avoids fines.

What partnering with ARCOA looks like
Our role is to make it easy for you to bring more value to your clients. We work with you to help stretch your clients’ IT budget by reducing the total cost of ownership of their electronics. We’re experts at identifying and implementing the solutions your clients need for the end-of-use remarketing, recovery, and recycling of their technology assets. The sooner you involve ARCOA, the sooner you and your clients.

Cybersecurity Notes

DX (Digital Transformation) spending to increase

Research published by IDC

  • Global spending on digital transformation to reach $3.4 trillion by 2026
  • CAGR of 16.3%

Dataprise Expands Further on the West Coast and Enters Boston with Acquisition of Reboot ...

  • announced the acquisition of California-based managed service provider Reboot Networks
  • Dataprise, provids of managed IT infrastructure services and cybersecurity solutions
  • Reboot Networks delivers high-touch managed IT services to businesses in southern California, Seattle, and Boston

Report on “Quiet Quitting”

Research conducted by Opinium

  • 4% of workers admit they are doing the bare minimum at work, much lower than what others have been claiming
  • 82% are “engaged” at work
  • 65% are “enthusiastic” about what they do
  • 44% are ready to change jobs if right offer came along
  • 52% of management think employees should be grateful to have a job
  • 39% of workers are occupied with administrative tasks
  • 64% would enjoy their work more if they had more time for creative tasks
  • 72% enjoy learning from others who are physically around them
  • 63% enjoy combining work with social activities

Solution vendors buys other solution firms

Docufree, headquartered in Atlanta, Georgia, announced it has acquired DealerDOCX of Victor, NY

  • Provider of cloud-based document management solutions for the automotive industry
  • Purchase price not announced
  • Dura Software, headquartered in San Antonio, Texas, announced it has acquired Fenestrae of The Hague, Netherlands
  • Fenestrae is maker of a cloud fax solution

Inspectorio Introduces DocuFlow, a Document Management Solution Built for Supply Chains

  • announced the release of Inspectorio DocuFlow, a document management solution
  • DocuFlow allows supply chain partners to automate and streamline document management workflows, collaborate with users both inside and outside the boundaries of your organization

Xerox's PARC Spins Out Novity, a Breakthrough Predictive Maintenance Venture

  • has developed and commercialized industrial predictive maintenance technology

Docufree Acquires Document Intelligence Solution Provider DealerDOCX

  • acquisition of DealerDOCX, a cloud-based document-management solutions for the automotive industry
  • “We are proud of Novity’s success to-date and look forward to following the journey as it grows beyond PARC and brings manufacturers closer to the ultimate goal of zero unplanned downtime.”

Cloud based IT solution company - Cloud Geeks - wins at Comms National Awards!

  • announced it had been crowned Best SME Managed Service Solution at the Comms Dealer Comms National Awards 2022
  • provided a compelling managed services solution to its client Carnevale based on Microsoft Azure infrastructure
  • Formed in 2020, Cloud Geeks employs expert cloud consultants, and partners with the best SME cloud technology providers in the industry

Westwood Technology Group Announces Acquisition of Sentant

  • announced today the acquisition of Sentant, one of the leading managed IT and security service providers based in the San Francisco Bay Area
  • Will Pizzano, CEO of Sentant, Lior Klisman, COO, and the rest of the team at Sentant will remain in their current roles
  • Sentant will continue to operate as a stand-alone entity within the Westwood family

Lock in on Cyber Security with ARCOA

  • customer has a staggered refresh cycle, the value of the equipment can be issued in the form of a credit growing over time
  • identifying assets that are usually passed over and often have significant value

Epicor Expands in Canada with Professional Services and Software Acquisition

  • announced it has acquired professional services assets from Evron Computer Systems
  • Evron Computer Systems is a Canadian managed IT services provider

Vonage Study Reveals Digital Transformation Opportunities

  • results of Vonage’s 11th Annual Global Customer Engagement Report open the door to digital transformation opportunities via artificial intelligence, omnichannel communications, and other innovations
  • only 45% of consumers stating that they are “very satisfied” with the way in which they connect with companies
  • The top customer grievances in creating positive connections with businesses include long wait times to speak to customer support agents (63%), needing to call for support multiple times (63%), repeatedly experiencing the same issue (61%), and long automated phone menus (57%).

ECI Software Solutions Appoints Shahin Hatamian as Chief Product Officer

  • announced that it has appointed Shahin Hatamian as Chief Product Officer
  • Hatamian will guide ECI’s product vision and be responsible for translating that vision into a strategy roadmap
  • ECI Software Solutions provides industry-specific business software solutions and services, focusing on cloud-based technologies

Loffler Companies Named an Elite Dealer for Fourteenth Consecutive Year

  • named a 2022 Elite Dealer by ENX magazine and ENX The Week in Imaging
  • Elite Dealer Award honors the best and the brightest in the imaging technology dealer community
  • Elite Dealer honorees were selected based on numerous criteria, including growth initiatives, innovative marketing programs, outstanding customer service, charitable and service contributions to the community, progressive workplace cultures and adaptability to an ever-changing market

For MSPs, Customer Demand For AI Is Already Here

  • Artificial intelligence, machine learning and automation aren’t just in the realm of science fiction
  • technologies in use today by MSPs and their customers
  • “We’re already in the AI market,” Paulson said
  • Reported on crn.com

This Week in the Copier Industry Five Years Ago

This Week in the Copier Industry Five Years Ago

Second Week of November 2017

sponsored by

Just and interesting nugget for everyone that I received via email today. I had a new registration for the Print4Pay Hotel with every registration I check every to make sure that person is somewhat connected to the imaging industry. We don't want scammers and lurkers to ruin a good thing. After reading though the fillable fields, I noticed that the person applying for membership was the production print buyer for a large corporation. Over the years, I've gotten to know many of our Premium/VIP members....more here



I'm looking for help, I need to reach out to KM, Toshiba and HP principals.  I'm willing to offer free Premium/VIP memberships for the team along with some other stuff.  Please contact me for details apost@p4photel.com

-=Good Selling=

Enjoy The Best Threads in The Copier Industry

Mopria Print Service 2.3 Unleashes New Mobile Printing Capabilities with Share-to-Print from Android Devices

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the four years since the establishment of the Mopria Alliance by founders Canon, HP, Samsung and Xerox, the nonprofit membership organization has grown to 21 members representing the worldwide printer business. In addition to the founding companies, the Mopria Alliance today includes Adobe, Konica Minolta, Qualcomm, Lexmark, Kyocera, Toshiba, Brother, Epson, Fuji Xerox, Microsoft, NEC, Pantum, Ricoh, YSoft, Sharp, Dell and Primax. Mopria technology currently has more than 700 million installs
Blog Post

New Jersey Print Shop Selects Pre-Owned Ricoh MP W3601SP vs KIP 3000

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New Jersey Print Shop Selects Pre-Owned Ricoh MP W3601SP vs KIP 3000 Buy a pre-owned wide format multi-functional KIP 3000 or buy a pre-owned Ricoh MP W3601SP from an Authorized local dealer? That was the scenario that I ran into a few weeks ago with a new prospect. I can’t blame prospects for searching the web for to get the most bang for there buck. However, with wide format multi-functional devices there can be many pitfalls to buying for the lowest price. Our Ricoh MP W3601SP offered a dual
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New Canon imagePRESS C650 Digital Color Press Designed to Meet Print/Copy/Scan Needs of Demanding Marketing Offices, In-Plant and Printshop Environments

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complements Canon's current color print lineup, positioned between the successful imageRUNNER ADVANCE Series of multi-functional devices targeted at office use and the imagePRESS digital color presses for production. "Canon continuously works to refine our product offerings based on valued feedback from end-users and our dealer channels, as well as advances made to technology," said Toyotsugu Kuwamura, executive vice president and general manager, Business Imaging Solutions Group, Canon U.S.A
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Fuji Xerox launches Iridesse press

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– Sales, Fuji Xerox Australia says, “ Against the backdrop of rapidly diversifying consumers’ needs, the printing industry is adjusting its use of printing techniques. “Instead of just relying on conventional offset printing, which performs well for high-volume jobs, more businesses are choosing on-demand printing, which is shorter in turnaround time and prints the necessary number of copies for catalogs, manuals, and advertising materials. Enhancing the value of print products with the use of
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Making the right moves on the field, Texas Athletics partners with Ricoh off the field

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University and Texas Athletics, we feel we have proven ourselves more than capable of delivering, not just on those quality markers, but also on cost savings. We're proud to partner with The University of Texas and Texas Athletics, and we're excited for this new opportunity to further expand our relationship." For details on Ricoh's full line of products, services and solutions for the production print market, please visit www.ricoh-usa.com and follow @RicohTweets on Twitter, Ricoh USA, Inc
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Toshiba America Business Solutions Acquires Electro Imaging Systems, Inc.

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multifunction printers. Today, the company offers document and network management solutions, managed print services and office phone systems in addition to the sales, service and support of office printing systems. “We are very pleased to add a quality organization like EIS to the Toshiba family,” said Scott Maccabe, president and CEO of Toshiba America Business Solutions, Inc. “Toshiba is continuing to target strategic acquisitions to expand Toshiba Business Solutions in select U.S. markets. We
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HP Introduces Faster PageWide XL Printers for Enhanced Technical Production

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HP on Wednesday at Autodesk University , announced new HP PageWide XL printers with sharp, up to 70 percent fasteroutput, enabling technical production providers to grow AEC volume and expand business in color applications with the market-leading HP PageWide XL printer portfolio. The new HP PageWide XL 5100 and HP PageWide XL 6000 printers and multifunction printers strengthen the fastest printer portfolio in the marketto equip enterprise print rooms, central reprographic departments and

Canon U.S.A. Congratulates Advanced Systems, Inc. on 60 Years of Business

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offering only one copier type when it first started business, Advanced Systems, Inc. now features a selection of more than 100 models of various business devices. Since then, the company has expanded across Iowa , as well as into Minnesota and South Dakota . Among the Canon products that Advanced Systems, Inc. provides its customers are Canon's imagePRESS and varioPRINT production presses, imageFORMULA scanners, imagePROGRAF large format printers and imageRUNNER ADVANCE multifunction systems. In
Blog Post

The Real Reasons for the Race to Zero in the Copier Industry

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addiction for most) dealers had to move boxes at any cost because the backend incentives are so high. Then new comp plans were created to incent sales reps to sell @SRC, thus any sales rep would realize they could make more commissions selling at SRC rather than selling with a Gross Profit. All I’m saying is that it’s not just the salesperson, there is much blame to spread across the entire industry. I for one believe it’s too late for change here in the US copier industry. No manufacturer is goin

Sharp First Manufacturer To Achieve New International Security Standard

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Corporation. Sharp is a worldwide developer of one-of-a-kind home appliances, networked multifunctional office solutions, professional displays, robotics and energy systems. Sharp Imaging and information Company of America, a division of Sharp Electronics Corporation, markets Sharp's business products, including MX Series multifunction print (MFP) systems, professional and commercial displays and Skywell atmospheric water generators. For more information on Sharp's business products, contact Sharp
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Overcome the “I want to shop around” Objection

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Have you ever heard this from a potential client: “Okay. Well, thanks for the information. I want to shop around and will get back to you if this is really what I want.” Unless you’ve only been in business a day or two, you have. In most cases what are they really saying to you? They’re saying, “I want to know if I can get it cheaper somewhere else.” It’s usually a money issue when you hear those words. Occasionally, the client will not really be certain that the product meets their needs...
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PSIGEN Announces PSIsafe Integration for SalesForce CRM

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facilitates a real-time sync between users’ PSIsafe Cloud repositories and Account and Contact records within Salesforce. Thus, salespeople and account managers can access their critical business documents—contracts, amendments, letters of agreement and key correspondence—from the system where they spend most of their time. “PSIGEN is excited to offer this integration between our complete document management solution, PSIsafe, and the world’s No. 1 CRM solution. We understand that businesses
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Office Printing By The Numbers: Winners and Losers By Vertical

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Office Printing By The Numbers: Winners and Losers By Vertical By West McDonald, Nov 15, 2017 10:15:36 AM In our first “By The Numbers” blog we learned some surprising things about how office printing habits are changing. Average pages per user were down from 2015 to 2016. Color printing for email and web print are on the rise. And that’s just the tip of the iceberg. You can read the original By The Numbers blog HERE to see all the surprising findings. If you make your living as an office
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Ricoh MP C2004ex Pricing October 2017

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Ricoh MP W6700SP Pricing Proposal

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Ricoh MP C3504ex Pricing October 2017

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Ricoh MP C3004 Pricing October 2017

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Ricoh C2504 Pricing October 2017

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Re: Canon U.S.A. Congratulates Advanced Systems, Inc. on 60 Years of Business

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This is the company that started it all for me 35 years ago when Mel Kubicek, Pres. of Advanced Systems suggested selling copiers was better than selling Life Insurance. My roll was selling 3M copiers which were relabeled Toshibas.
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Brother International Corporation Introduces Award-Winning, Class-Leading Dual Color Label Printers

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BRIDGEWATER, N.J.–What’s black and white and red all over? The new Brother QL-800 series label printers. To address the growing need for two-color label printing in numerous industries, Brother is introducing its new Brother QL-800 series, the only office category label printer to offer the technology that allows users to print red and black over the entire printable area of the label. In addition to offering this cutting-edge technology, the Brother QL-800 series has been receiving industry
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Hackers can crash your printer, how to not let it happen to you

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way to crash printers manufactured and sold by Brother.A vulnerability allows a cybercriminal to launch a Denial of Service (DoS) attack on impacted printers. A single malformed HTTP POST request could allow the attack to be carried out. The researchers said, "The attacker will receive a 500 error code in response, the web server is rendered inaccessible and all printing will cease to function. This vulnerability appears to affect all Brother printers with the Debut web front-end." However, this
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Toshiba considering $5.3 billion capital injection

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TOKYO (Reuters) - Toshiba Corp, desperate for cash to avoid a possible delisting, is considering raising about 600 billion yen ($5.3 billion) by offering new shares in a third-party allotment, a person briefed on the matter said on Friday. FILE PHOTO: Shoppers look at Toshiba Corp's Regza television at an electronics store in Yokohama, south of Tokyo, June 25, 2013. REUTERS/Toru Hanai/File Photo The Japanese conglomerate has received proposals from several domestic and overseas brokerages for
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Japan's struggling Toshiba logs $436 mn loss in first half

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Troubled Japanese conglomerate Toshiba said today it logged a net loss of $436 million for the fiscal first half, as it moves to complete a multi-billion-dollar sale of its chip business to restore its balance sheet. The Tokyo-based firm said the loss was mainly due to the tax impact associated with the deal to sell the chip unit to a consortium led by Bain Capital. http://www.moneycontrol.com/ne...st-half-2433707.html
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Fujitsu Demonstrates Real-World Applications of Multivendor, Open Source Technology

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RICHARDSON, Texas--( BUSINESS WIRE )--Fujitsu has successfully demonstrated network data collection and analytics to drive SDN-controlled service assurance in a Proof of Concept (PoC) that will debut this week at the MEF17 conference . The PoC, a joint collaboration with fellow ONAP (Open Network Automation Platform) members, advances the creation of a global ecosystem of interconnected networks that support agile, assured, and orchestrated services. In the Orange domain of the PoC, Fujitsu
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Ricoh PBM 350 Plockmatic Booklet Maker pricing

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I'm looking at the Ricoh pricing sheet. I do see the PBM 350, but not PBM 500. However there is an upgrade kit to the tune of almost $9k. So, I get this right, you need the PBM 350 for $11K plus (you can make 140 page booklet), or you get the PBM 500 upgrade kit in addition to the PBM 350 for $11k. That's $20K to have the ability to make a 200 page booklet. WTF! Does anyone else see this, is there something I'm missing? Art
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N.J. Companies Go Digital with Xerox iGen 5 Press

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Paul Ramirez, president, Barrington Press Paramus, N.J.-based Barrington Press went digital with the purchase of a Xerox iGen5 Press. “If someone would have told me how much money I’d be saving each month using the Xerox iGen 5 Press, I wouldn’t have believed it,” said Barrington Press President Paul Ramirez. ”When we combined the excessive paper waste, overtime wages and offset press supplies, the numbers were staggering.” In the year Barrington Press has owned its iGen 5, the company has
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Canon's $4.4M Win In Toner Patent Case Left Untouched

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Law360, New York (November 14, 2017, 6:14 PM EST) -- A Georgia federal judge on Tuesday let stand a $4.4 million verdict against a toner company and plastic manufacturer accused by Canon Inc. of violating its ink toner bottle patent, saying the jury’s infringement findings and damage award were reasonably supported by the evidence. Despite arguing “everything but the kitchen sink to persuade the court to reverse, vacate or modify” the federal jury’s June verdict, Color Imaging Inc. and General
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Re: The Real Reasons for the Race to Zero in the Copier Industry

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To all of the talented and amazing sales people on here, you owe it to yourselves to try out a more progressive industry or start your own business for at least 6 months. You will make twice as much money and work half as hard... I love the copier industry as much as the next person, but there comes a point where it's diminishing returns. For someone as talented as Dale Dupree, he could probably triple or even quintuple his salary if he switched to selling SaaS or medical. Everyone wants to
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Ricoh C842DN Pricing.pdf

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Why I Contacted a Premium/VIP P4P Hotel Member Today!

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Just and interesting nugget for everyone that I received today via email. I had a new registration for the Print4Pay Hotel. I check every registration to make sure that person is somewhat connected to the imaging industry. We don't want the scammers and lurkers to ruin a good thing. After reading though the fillable fields, I noticed that the person applying for membership was the production print buyer for a large corporation. Over the years, I've gotten to know many of our Premium/VIP members
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Lexmark Introduces Advanced Output Management for Healthcare

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Lexmark Introduces Advanced Output Management for Healthcare New solution frees clinicians to focus on patient care instead of print output tasks. Lexmark International, Inc., a global imaging solutions leader, today announced the availability of Lexmark Advanced Output Management for Healthcare, a solution that combines durable, easy-to-use Lexmark printers with advanced queue management software to provide highly reliable, fast and accurate delivery of healthcare information, freeing
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Sales Leaders: The 3 P's Your Sales Reps Must Embrace To Smash Their Quota In 2018

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strategic plan for prospecting in order to develop NEW BUSINESS and listen for stone cold silence. Strategic and well planned out business development, where has it gone? Think about this one and let it sink in for a bit... How would your sales team crush quota in 2018 if more than 50% of your client base decides not to purchase anything new? There is a great study out by Richardson , inside the 2016 Selling Challenges Study ; they surveyed more than 400 sales professionals and revealed the top three
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Re: New Samsung A4 Color MFP Brochure

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putting doubt in the customer's mind over the serviceability of a Samsung product when Samsung is no longer in the printer and copier business. Huge mistake not having re-branding ready for the dealers on day 1 for their existing Samsung inventory.
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EFI Connect 2018 to Feature Dedicated In-Plant Educational Track

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FREMONT, California -- November 13, 2017 -- Electronics For Imaging, Inc. (Nasdaq:EFII) today announced a new element to its annual Connect users’ group conference: a dedicated educational track for in-plant printing professionals. This new education track at Connect 2018 ( Jan. 23-26 at Wynn Las Vegas) is designed for supervisors and managers in prepress, production, and color management at corporate, education, financial, and government in-plants, CRDs, and print centers. “ In-plant
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30 Responses to the Dreaded Sales Objection "It Costs Too Much"

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How to Overcome Pricing Objections Wait for the prospect to finish speaking. Pause for 3-5 seconds. Ask a question. Pose a follow-up question. Summarize their objection in 2-3 sentences. Clarify if you missed anything. Diffuse their concern. Click here to jump straight to the responses. Price objections are common in sales -- primarily because most prospects have learned pushing back on cost will get them a discount. That makes it difficult to respond to a pricing objection if you don’t want to
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Gobins merges with Corporate Technologies, Inc

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Gobin's, Inc announced Monday its merger with Corporate Technologies, Inc. Both firms are headquartered in Pueblo, but Gobin's has had a facility in Cañon City for more than 40 years. Gobin's will keep its business name and will continue to operate at its current location at 115 S. Fifth St. Between the two companies, Gobin's and CTI will be able to offer a broader line of services. Gobin's is the largest provider of office technology products in Southern Colorado providing copiers, printers
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Re: Ricoh PBM 350 Plockmatic Booklet Maker pricing

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You are correct...
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Re: Hackers can crash your printer, how to not let it happen to you

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good blog to send to your customers
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Re: Ricoh PBM 350 Plockmatic Booklet Maker pricing

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Yes there is no PBM500 you get the 350 and the upgrade kit which consists of an additional circuit board that goes into the operation panel. What do you have on there for 11k just the saddle stitch part or do you have the face trim and book fold?
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Re: Ricoh PBM 350 Plockmatic Booklet Maker pricing

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Just the PBM 350 and the upgrade kit, no face trim nor book fold
-=Good Selling=-

Attention Sales World... How Often Are You Making Deposits In Your Relational Bank Account?

"Equity is the only acceptable goal"
Paul Farmer

What is an acceptable relationship with your clients?

How would you define it?

How would you clarify it?

What does it look like?

Whether you are a sales leader or sales professional, I'm here to inform you... Building relational equity with your clients is the gift that keeps on giving.

As defined by Dictionary.com, equity being defined as:

  • The quality of being fair or impartial; fairness; impartiality
  • Something that is fair and just

Now, apply equity as defined to your client relationships, and then ask yourself...

Have I been fair and impartial with my clients, really?

We all agree and acknowledge the importance of client relationships, but what are you doing to dig in, building a fortress around your relationships.

Relational equity is your new lead magnet. Are you a sales professional who attracts or a sales rep who repels?

The relational equity you build with your clients might be the difference between just getting by and sales longevity.

Relational equity builds sustainable sales growth.

Addington Consulting defines relational equity as,

"Something that is carefully cultivated and preserved by those who desire to influence others. It is an intentional investment in relationships over time that causes others to trust."

In a world where trust and credibility are scarce, building relational equity is about the time, goodwill and value you invest in relationships, expecting nothing in return.

RELATIONAL EQUITY STRENGTHENS TRUST

Trust is based on radical honesty and being real with someone; not having to worry. Trust grows through intentionality and not a facade.

Relationships evolve, and when value is consistently added to your client's life, combined with authentic communication, a long-term connection is created.

Trust, time, connection, authenticity, intentionality, and meaningful value become the key ingredients to relational equity.

I love this quote courtesy of Santosh Kalwar,

“Trust starts with truth and ends with truth.”

Therefore, the more time you spend with your clients, the more intentionality you bring to the relationship, walls are soon replaced by bridges, and bridges become the pathway to incremental sales revenue.

Advantages of building relational equity with your clients:

  • Creates harmony
  • Opens-up new sales opportunities
  • Reduces client attrition
  • Attracts new clients just like them
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Bring Selling from the Heart to your 2023 Sales Kick Off

INVEST IN BUILDING RELATIONAL EQUITY

Think of relationships like bank accounts. There are deposits and withdrawals, with daily balances reflecting where things are presently.

If you’re not careful, you may end up with overdraft charges with your clients because of insufficient funds in your relationship account.

You must continually assess your client relationships. What is the overall health of these relationships?

Do your relationship accounts have high balances with great engagement, healthy and meaningful conversations, or are they in overdraft protection?

To build relational equity means you must make daily deposits. This requires discipline, extreme focus and radical consistency.

You reap what you relationally sow

Question for everyone in sales...

Why have you become lazy when it comes to maintaining your client relationships?

Client retention, loyalty and the equity you build are foundational to your sales survival.

When it comes to building relational equity, think about this quote...

"There is absolutely nothing that can be taken for granted in this world."
Robert Anton Wilson

Need I say more?

BUILD RELATIONAL EQUITY, 2X YOUR SALES GROWTH!

For monumental sales growth to happen, you must truly care. You must give a rip about bridging the relational divides and perception that exists between your clients and how they view salespeople.

Here are three ways you can increase your relational equity.

UNDERSTAND THE VALUE YOU BRING

A few questions for you...

  • How do you really know you are delivering value?
  • Are you really giving your clients what they value better than your competitors?

Are you sure?

In this hyper-competitive business landscape, one cannot assume any longer. Just because your clients continue to do business with you year over year doesn't mean anything any longer.

When is the last time you asked your client's "What value do I, our services and our products create for you?"

I am waiting for your answer, still waiting, still waiting; this is what I thought - it has been a while.

Let's pause for a moment... I would like for you to grab a sheet of paper and a pen, ask yourself these two questions and then write down your responses to:

  • How do I help my client's gain a competitive advantage?
  • What is my client's perception of value in working with me?

To understand the meaning of value, you must first put yourself in their shoes and see the world through their eyes.

ALLOW YOUR CLIENTS TO REALLY GET TO KNOW YOU

Creating true, authentic and meaningful relationships by spending informal time with your clients helps to bridge the relational gaps.

Do you really know your client's, and do they really know you?

When you get to know your clients inside and out and they get to know in the same fashion, you can hyper personalize the attention you give them.

I am believer that true leadership in sales is your ability to affect change and to become an influencer inside your current accounts.

The more you can lead with a servant's heart the better off you will be. Open your heart, go first, and share a piece of you.

TREAT YOUR CLIENTS AS VALUED CLIENTS

“How you think about your customer influences how you respond to them.”
Marilyn Suttle

Do you view your customers as customers, or do you view them as clients? How many view them as clients but treat them as customers? Ponder that one for a moment!

Are you building customers or are you building clients?

Customers buy things and clients seek advice!

Therefore, are you treating your customers as a means to sell your products or are you treating them as clients who value your insight?

Value is in eye of the beholder.

If you want your clients to value you and what you bring to them, then think about how you treat them, educate them and help them to do better business.

RELATIONAL REFRAMING

Are you willing to make the investment?

The strongest currency you have is to build relational equity with your clients. The greater the equity the greater the trust and influence.

The lower the equity the less the trust and influence. Relational equity is something one must carefully cultivate and preserve. It is the intentional investment in your client relationships over time that will cause them to trust, count on, value, and appreciate you.

By building relational equity, you will strengthen relationships, command premium prices, develop brand loyalty (YOU), create a loyal following thus generating more revenue over the lifetime of the relationship.

Those sales leaders and salespeople with the greatest relational equity are the wealthiest people in the best sense of the word.

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Would you like to increase your sales success and fulfillment?

This was my goal when recording all-new materials for the new Selling from the Heart Masterclass, to increasing your sales success and fulfillment in your business.

If you enjoyed the Selling from the Heart book, you’re going to love this masterclass! It takes the tools given to the next level.

Have yet to read Selling from the Heart? No worries, you will receive an audio version as a part of the Masterclass. As an option you can get a free signed copy of Selling from the Heart (just pay for shipping and handling).

You can get your copy here - https://www.sellingfromtheheart.net/book

Together, we will go on a journey where we’ll dive into how to apply the ideas in the book to help you achieve even greater sales success.

With each of the 10 sessions, you’ll receive questions that will help you increase your sales in a way that also makes selling more enjoyable and fulfilling.

This masterclass is configured with you in mind where you can complete the course in chunks from any mobile device, iPad or computer, based on your availability.

You’ll also discover fun bonus materials throughout the course.

ACCESS THE MASTERCLASS HERE.

This Week in the Copier Industry Ten Years Ago

This Week in the Copier Industry Ten Years Ago

Second Week of November 2007

sponsored by

Last week I stated the countdown continues and today marks 7 weeks left until the start of 2023.  That's significant for the the Print4Pay Hotel because it means we'll start a new series "The Week in Copiers 20 Years Ago".  I guess that's quite an accomplishment because our data is not just press releases but more and insight as to what was on the mind of our imaging professionals on any given month or year.  That was and still is field marketing at it's best.  Come join us .

Stay tuned!

I'm looking for help, I need to reach out to KM, Toshiba and HP principals.  I'm willing to offer free Premium/VIP memberships for the team along with some other stuff.  Please contact me for details apost@p4photel.com

-=Good Selling=

Enjoy The Best Threads in The Copier Industry

Nuance Delivers Mobile Print Convenience with Enterprise-Level Control and Security

Art Post (Guest) ·
. “Nuance partnered with PrinterOn to enable organizations to keep accountability, cost allocation and security in place, as they expand their printing universes to include mobile devices.” Equitrac software can track and manage print, copy, fax, and scan activity for virtually any MFP or printer brands, including Canon/Océ, Fuji Xerox, HP, Konica Minolta, Kyocera, Ricoh/IKON and Xerox – each of which currently sells or bundles Equitrac solutions through dealers or as part of Managed Print Services
Topic

Ricoh Named a Leader in Analyst Firm's 2012 Multifunction Product (MFP) and Printer M

Art Post (Guest) ·
MALVERN, Pa., Nov. 8, 2012 -- /PRNewswire/ -- Ricoh Americas Corporation today announced that Gartner has named Ricoh a Leader in its 2012 Magic Quadrant for multifunction products (MFPs) and printers worldwide.[1] Ricoh offers a complete line of network-capable MFPs and printers that print in color, black and white or both. Ricoh multifunction products offer copy, scan and fax options as well as advanced finishing capabilities on a technology platform designed to seamlessly interface with the
Topic

Konica Minolta Updates PageScope Mobile iOS App

Art Post (Guest) ·
customers and the marketplace.” Konica Minolta customers can download the free PageScope Mobile app by visiting the Apple App Store and searching for PageScope Mobile. About Konica Minolta Konica Minolta Business Solutions U.S.A., Inc. is a leader in advanced document management technologies and Managed IT Services for the desktop to the print shop. For the fifth consecutive year, Konica Minolta was recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys. BLI
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Aficio™SP 100 e/SP 100SU e/SP 100SF e – Ricoh Launches its Smallest B/W A4 Laser Prin

Art Post (Guest) ·
SP 100 e/SP 100SU e/SP 100SF e have environmentally responsible and money-saving features such as Toner Save and (manual) duplexing. In addition, these devices are Energy Star compliant, meaning less CO2 is produced in providing the energy needed to run them. The Aficio™SP 100 e/SP 100SU e/SP 100SF e are the latest additions to Ricoh’s range of digital office equipment. Ricoh currently manufactures one of the most extensive line-ups of printers, copiers, faxes and multifunctional devices, as well
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United Business Technologies to Add New Canon Copy Machine to Fleet

Art Post (Guest) ·
imageRUNNER ADVANCE can be found at http://www.ubti.com/Color-Copiers.asp . About The Company Headquartered in Northern Virginia, United Business Technologies specializes in office electronics such as digital and color copy machines, business printers, and fax machines. In 2011, the company was recognized as Canon's 2nd largest independent copier company. http://www.ubti.com SOURCE United Business Technologies
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Eco-Friendly Copier Erases Printouts

Art Post (Guest) ·
Eco-Friendly Copier Erases Printouts Toshiba Toshiba Tec has unveiled a new, eco-friendly copy machine that allows users to erase printed documents, and reuse them as blank sheets of paper – reducing their carbon footprint in the process. The “Loops” copier system, the first of its kind, combines two separate machines: a special toner that uses erasable ink, and a machine that applies heat to wipe the paper clean. The system, unveiled Monday, has the capability to erase 30 sheets per minute
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Re: Konica Minolta Sales Up !

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With other manufacturers, like IKON (I mean Ricoh), focused primarily on their Direct channel, Konica Minolta has become the organization with the friendliest and fastest growing Dealer channel. Now that XEROX has changed their business model, SHARP is on the brink of collapse, and Canon continues to suffer in the market, Konica Minolta may be in a very solid position going forward.
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Keep America Beautiful to Award Xerox Corporation 2012 Vision for America Award

Art Post (Guest) ·
its customers simplify the way they conduct business, improve and take the excess out of their processes, thereby saving resources and eliminating waste,” said Matthew McKenna, Keep America Beautiful president and CEO. “It may sound simple. But it takes vision and a laser-like focus to achieve such laudable sustainability results.” Keep America Beautiful cited several specific corporate efforts which led to the recognition: As the world’s leader in managed print services, Xerox has reduced energy
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Canon establishes new MPS Accreditation scheme for partners

Art Post (Guest) ·
Canon, the imaging solutions provider, has announced an extension to its pan-European Partner Programme with the launch of a new Managed Print Services Accreditation scheme. Building on Canon's Partner Programme, launched in early 2011, the new MPS Accreditation scheme will be rolled out across Europe in Q4 2012. The scheme has been developed to help identify and develop Canon's leading partners and demonstrate the high standards those partners are achieving in Managed Print service delivery
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Ricoh Europe Joins Two Sides and Print Power

Art Post (Guest) ·
information on why print and paper can be an attractive, practical and sustainable communications medium. Print Power complements this by focussing on brand owners and media decision makers and informing them about the proven effectiveness of print as a vital communications channel in a multi-media world. Graham Moore, Business Development Director, Production Printing Business Group, says. "Ricoh goes beyond compliance to take a responsible approach to the environment. It combines ecological
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Copiers & Maintenance Request for Proposal

Art Post (Guest) ·
Here are the current bidding opportunities available. Copiers & Maintenance Request for Proposal (posted: 11/05/12) The County of Midland respectfully requests your participation in submitting a bid to service our existing copiers and provide new printing solutions in a combined effort between the vendor and the County of Midland’s IS Department. All of current the copiers in the County of Midland buildings are owned by the County of Midland. The two brands that are used are Savin and Kyocera

Print Audit Premier Program Signals Shift in Business Models

Art Post (Guest) ·
announcement caused a stir in the imaging industry with its radical departure from what I’ve always referred to as the ‘unholy trinity’ of software sales, annual maintenance and professional services. You see, software companies who follow a more traditional model will make the lion share of their money by selling software licenses in some per unit arrangement (usually per computer or per user). Then software companies will then look to tack on an annual maintenance agreement for bug fixes and
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Canon Wins BLI’s First Line of the Year Award for Energy Efficiency

Art Post (Guest) ·
plain for anyone to see the significantly lower than average energy results available throughout Canon’s A3 product line.” Although the “Line” award criteria include only new and current models tested to date, Canon has consistently earned recognition for the environmental performances of its A3 and A4 document imaging products over the past four years. In fact, Canon has won a total of 18 BLI “Outstanding Achievement” awards for energy efficiency to date—more than any other vendor. Moreover, many
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AUXILIO Signs Five Year Managed Print Services Contract with New Hampshire's LRGHealt

Art Post (Guest) ·
services to thousands of affiliated clinical and administrative facilities which will save in excess of $70 million for its current hospital customers over the next three to five years. About AUXILIO, Inc. AUXILIO, Inc. is the pioneer of managed print services for the health care industry, working exclusively with hospitals and hospital systems throughout the United States. We are vendor independent and provide intelligent solutions, a risk free program and guaranteed savings. AUXILIO assumes all
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Windows 8 Compatability

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I was in a competitive situation today pitching a new colour copier. The competition came in pitching a used Ricoh copier probably because they can make a lot more money selling a used box than a new one. This customer seemed quite concerned about keeping current with technology but was attracted to the lower cost of the used box. I understand that many customers plan to put Windows 8 IT purchases off into the future but if you are buying a copier on a five year lease, it is very likely your
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New Release of PrinterOn Enterprise Mobile Printing Platform

Art Post (Guest) ·
KITCHENER, ON, Nov. 14, 2012 -- Powerful printing solution enables secure, authenticated printing from any device to any printer inside or outside your corporate network regardless of geographic location. KITCHENER, ON, Nov. 14, 2012 /PRNewswire/ - PrinterOn®, the world's leading Mobile Printing Platform, has announced the release of PrinterOn Enterprise 1.9. PrinterOn Enterprise is a full-featured Mobile Printing Platform that ensures documents are printed and managed within the Private Cloud
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Re: Windows 8 Compatability

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FYI. To be technical, Windows 8 introduces SMB V3, improving security features among other things. http://www.windowsecurity.com/...SMB-Connections.html Although supposedly backwards compatible with SMB V1 & V2 found on most current MFPs, the transition is not quite as seamless as Microsoft hoped for. SMB V3 will likely require firmware updates from all of the copier manufacturers to be compatible. I have no idea on the Universal Print drivers until you try them. It is only a short time frame
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Ricoh Americas is contact my accounts for......

Art Post (Guest) ·
for service, order supplies or billing assistance will change and this is the new number! The letter also states that if they have any questions please call them. So, I'm trying to figure out how Ricoh new that my church had a new copier? Can't be Aficio League because we black out all of the information on the invoice and do not provide an address. My only other thought is that since I used NCPG that Ricoh is now culling the NCPG data base. If they are doing this with the NCPG, then they are
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Smart Device Print

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Its here and it works. Download it in the app store. Works with almost any Ricoh device.
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Xerox to lay off 2,500; local impact unclear but unlikely to be severe

Art Post (Guest) ·
announcements. I’m sure the managers will be talking to the affected people during the fourth quarter,” she said. Most of the Xerox workers in the Rochester area — especially at the manufacturing campus in Webster — are on the technology side of the company, not the services side. So that may indicate that this area won’t be hit too hard by the layoffs. BLOUDON@DemocratandChronicle.com
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Sales 101

Art Post (Guest) ·
people who already want what your selling and market to them instead! Imagine that you only ever spoke to people who have a WANT and NEED for your Product or Service? Trust me... It's makes things a whole lot easier and about 100 times more enjoyable as well! Last week, a Business Owner in Ireland contacted me to find out more about how I could help him increase his profits... About 30 seconds into the call he asks: "So... Tell me why I need you?" I don't know about you Art, but I'm not
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Re: Scan to Windows 8

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Windows 8 uses SMB version 3, most devices are built on SMB version 1 and 2. Version 3 is supposed to be backwards compatible, however most devices running versions 1 and 2 don't have that functionality enabled, or do not understand the newer protocol entirely. Many copier vendors do not have a solution for this yet. Both Ricoh and Toshiba are not scheduled for a solution until Jan 2013. Ricoh Problem Bulletin #TS121417 dated Oct 2012 confirms the same. Scan to FTP, Scan to Email and Scan to
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Re: Sharp has Serious Money Problems!

Art Post (Guest) ·
. Panasonic's EBIT margins have recently improved to stave off a rating action at this juncture. However a failure to generate higher cash flow could result in a downgrade to speculative grade within the next 12 months. Matt: Fitch recently downgraded Sharp by six notches from 'BBB-' to 'B-', a level which indicates the presence of a material default risk. Can you explain the main factors behind such a dramatic downgrade? Alvin: By way of background let me explain that Fitch downgraded Sharp's
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Apple bailed out Sharp to the tune of $2bn last quarter: analyst

Art Post (Guest) ·
an intended investment by Foxconn [Hon Hai]. That deal fell through as Sharp's finances deteriorated. My guess is that these attempts to shore up Sharp are directed by Apple to ensure both continuity of supply and a balanced supplier base (offsetting Samsung, another supplier). Dediu points out that if Sharp had entered into bankruptcy, it's quite possible that its production plants could be grabbed by creditors and shut down, irrespective of any deal with Apple. If this had happened it could
Topic

Samsung Targets Quality and Convergence with New A4 Colour Laser Line up

Art Post (Guest) ·
Samsung’s new multi-function printers offer complete technology convergence Samsung Electronics Co. Ltd, a global leader in digital media and digital convergence technologies, has launched its new A4 colour laser printer line up. Samsung showcased the complete range of new A4 multi-function printers (MFP) at the Johannesburg launch, held at Urban Tree in Sandton. Designed with both single users and businesses in mind, and based on in-depth customer research, Samsung’s latest innovative printing
Topic

·
I've actually taken the time to read all those posts regarding "Sharp selects ABC..X..business/imaging solutions" posts. Then I went further and googled each company and looked at there web sites to see the proud red Sharp logo. To my shock and dismay, very few have it listed? Check some out yourself and have a little fun.
Topic

Xerox Sees 4Q Miss, Boosts Buyback Program by $1B

Art Post (Guest) ·
Xerox (XRX) warned on Tuesday it will likely post disappointing earnings in the fourth quarter but also unveiled plans to boost its quarterly dividend by 35% and bolster its share buyback program by $1 billion. Shares of the document and technology company rallied about 2% in reaction to the mixed developments announced at its annual investor conference. Xerox projected fourth-quarter non-GAAP EPS of 28 cents to 30 cents, compared with consensus calls from analysts for 32 cents. Management
Topic

HP LaserJet M775, M712, M575c, M525c E-Forms and Barcodes by TypeHaus Lead New Genera

Art Post (Guest) ·
form backgrounds, replacing multi-part forms with automatically generated multiple copies with identifying watermarks, or even just identifying specific values being printed and using them to automatically add barcodes to the existing print job. Processing can also be as complex as receiving a print job for one purpose, extracting the data, and printing it for an entirely different purpose. For example, an electronic medical records application prints a simple patient information report. The
Topic

Canon IRC 2030 Proposal

Art Post (Guest) ·
see attached
Topic

Toshiba Introduces New Line of Photocouplers

Art Post (Guest) ·
Toshiba America, Inc., a subsidiary of Toshiba Corporation, Japan's largest semiconductor manufacturer and the world's third largest semiconductor manufacturer (Gartner, 2011 Worldwide Semiconductor Revenue, March, 2012). Toshiba Corporation was founded in 1875 and today has over 554 subsidiaries and affiliates, with 210,000 employees worldwide. Visit Toshiba's web site at www.toshiba.co.jp/index.htm . © 2012 Toshiba America Electronic Components, Inc. All rights reserved. Information in this
Reply

Re: Ricoh Americas is contact my accounts for......

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Maybe instead of Ricoh selling itself to accounts it has decided to pull accounts from dealers. Who knows in this ever changing industry.
Reply

Re: Ricoh Americas is contact my accounts for......

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that the phone number to contact them for service, order supplies or billing assistance will change and this is the new number! The letter also states that if they have any questions please call them. So, I'm trying to figure out how Ricoh new that my church had a new copier? Can't be Aficio League because we black out all of the information on the invoice and do not provide an address. My only other thought is that since I used NCPG that Ricoh is now culling the NCPG data base. If they are doing
Member

Reply

Re: USA Presidential Poll

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quote: Originally posted by SalesServiceGuy: From CNN: "White men comprised just 34% of the electorate on Tuesday." "The big picture is this: Democrats are continuing to win big with the demographic groups that are growing; Republicans are still struggling to increase support with shrinking base voter groups." The GOP needs to make in roads into the growing demographic bases. They need to do this by talking about thier message and not become the democrat lite party. The core message of liberty
Reply

Re: Toshiba & Memjet

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Unless HP has made series improvements to their Edgline series they are no threat to a decent MFD. I was at one of the ON Demand shows a few years back and looked at the output from their Edgeline series and was totally unimpressed. The other issue that "Printer Companies" have not figured out when it comes to MFDs is the Accessories. They put flimsy CRAP accessories on their "MFD" (I use the term generously) and expect them to last for a 3-5 year lease term. And they don't care if they don't
Reply

Re: Sharp has Serious Money Problems!

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I spoke to an old friend who's been a dealer rep for decades, literaly, who is with Sharp (one of five nationwide). He indicated that dealers are still signing up and that fellow Sharp employees want Kyocera-Mita to buy up the division. I feel that like what the US Government did for the US Auto industry, Japan will do for their panel industry. Japan cannot lose to Korea in the panel field like it has in the automobile field. Apple has sunk a bunch of it's vast coroprate treasure into Sharp
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OKI Data Announces Sponsorship of Questex Solutions Summit

Art Post (Guest) ·
strategies on how dealers can successfully move beyond print to become a Total Solution Provider, incorporating both managed IT services and Managed Print Services (MPS) into a single and more holistic business practice. The breakout session will take place on Monday, November 12, 2012 from 8:45 – 9:15 a.m. EST in the Cardinal Ballroom, immediately following the Questex opening presentation. The educational session will be led by Chris DiReda, National Sales Director for MPS at OKI Data Americas
Topic

Georgia

Art Post (Guest) ·
The City of Alpharetta is requesting bids for the purchase and/or lease of FIVE (5) XEROX MULTI-FUNCTION COPIERS to be provided in accordance with terms, conditions, and specifications contained within the solicitation document. This bid is for Equipment Only (installation, service and supplies are not included) and must be provided by an authorized XEROX Peak Reseller within the North American Resellers Organization. http://www.alpharetta.ga.us/in...ocurement&id=321
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Just uploaded additional RFP's for November 2012

Art Post (Guest) ·
California Copier Lease RFP Tennessee Print Shop Copier Bid California Georgia Tennessee Copiers & Maintenance Request for Proposal in California Follow this link http://p4photel.com/eve/forums/a/frm/f/858101291
Reply

Re: Konica Minolta Sales Up !

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They do a very good job with production print.
Reply

Re: Konica Minolta Sales Up !

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Their dealer program has got to be the best in the industry now I constantly hear that dealers carrying their line are leading with KM devices. I wonder if that has to do with the legacy Ricoh guys who took over that division?
Reply

Re: New HP 70ppm Inkjet coming soon.

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See also, "Toshiba and Memjet" discussion.
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Re: Ricoh Americas is contact my accounts for......

Art Post (Guest) ·
copy of letter from ricoh to my account
Reply

Re: Ricoh Americas is contact my accounts for......

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Now we have to use the same account for all NCPG deals! Ricoh is a sad organization!
-=Good Selling=-

This Week in the Copier Industry 15 Years Ago

This Week in the Copier Industry 15 Years Ago

Second Week of November 2007

sponsored by

The push for the last eight weeks of the month is in full swing, with a little more than 50% of November left I was able to book 4 order this week.  This totaled about $46K and $2=14.5 from last week.  Surprisingly, I have a another $93K that has a decent chance of coming to fruition in the next two.  Yes, it's time to grind it out!

Stay tuned!

I'm looking for help, I need to reach out to KM, Toshiba and HP principals.  I'm willing to offer free Premium/VIP memberships for the team along with some other stuff.  Please contact me for details apost@p4photel.com

-=Good Selling=

Enjoy The Best Threads in The Copier Industry

Konica Minolta Unveils Two New Color AIOs to Cater to the Increased Printing Workflow

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bizhub C10/C10X Series Offers Attractive Upgrade Opportunity from Single-Function Devices and Black & White Laser Printers; Series Supports Windows Vista RAMSEY, N.J. – November 6, 2007 – Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta), a leading provider of advanced imaging and networking technologies from the desktop to the print shop, today announced the introduction of the bizhub C10 and bizhub C10X color laser All-in-Ones (AIOs) that cater to the increased printing and
Topic

RICOH INTRODUCES THE AFICIO SP 1000SF

Art Post (Guest) ·
Printer Features USB-to-Print Copier Specifications Warm-Up Time Less than 21 seconds First-Copy Speed 13 seconds (Platen); 15 seconds (ADF) Multi-Copy Speed 16 copies-per-minute Original Size Up to 8.5” x 11” (Platen); Up to 8.5” x 14” (ADF) Copy Size 8.5” x 11” to 8.5” x 14” (Paper Tray); 3” x 5” to 8.5” x 14” (Bypass Tray) Memory (Std./Max.) 16 MB (Shared: Copier/Fax) Copier Features Auto Start, Electronic Counter, Electronic Sort, Photo Mode, Poster Copy, Scan Once/Copy Many, Series Copy, Combine
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RICOH’S ANN MOSER NAMED BEST EXECUTIVE IN

Art Post (Guest) ·
Rewards Program, Demo Program and Royalties Program. Ricoh Americas Corporation, headquartered in West Caldwell, N.J., is a subsidiary of Ricoh Company Ltd., the 71-year-old leading supplier of office automation equipment and electronics, with fiscal year 2006 sales in excess of $17 billion, a 8.4 percent increase over the previous year. Information about Ricoh's Printing Solutions Division can be accessed on the World Wide Web at www.ricoh-usa.com/resellers .
Reply

Re: Kyocera Mita America Adds Two New High-Performing, Cost-Effective Document Imaging So

Art Post (Guest) ·
28, 2007 10:08 AM Show Post progoffice Full Member Posted October 31, 2007 02:44 PM Hide Post the 25pg customer doesn't care about total cost of ownership.they will pay 3-4k,that's it.with the xerox-global deal,kyocera has fallen asleep with their pricing while ricoh,canon and the rest of the bunch have adjusted downward Posts: 12 | Registered: March 12, 2007 Ignored post by progoffice posted October 31, 2007 02:44 PM Show Post scoful Senior Member Posted November 08, 2007 07:03 AM Hide
Topic

new Ricoh SP1000SF.

Art Post (Guest) ·
Ricoh is pleased to announce the introduction of the new Ricoh SP1000SF. The Aficio SP 1000SF is our entry level, laser printing multifunctional digital system offering 4-in-1 capability. Out of the box, it provides digital copying, printing, full color scanning, Super G3 faxing, and a standard USB Flash Drive Port. The print engine incorporates an All-In-One toner cartridge. The SP 1000SF features 16 page-per-minute copy/print speed and a maximum paper capacity of 250 sheets to streamline job
Topic

CANON U.S.A. INTRODUCES NEW imageCLASS MF7400 SERIES MFPs FOR SMALL BUSINESSES AND OF

Art Post (Guest) ·
performs printing and copying of letter-sized output at 25 pages-per-minute (ppm) with full duplexing capabilities for copying, printing, sending and faxing. This new imageCLASS series is designed for office environments where smaller office equipment is unable to handle the workload and large office equipment is not yet needed. The models accommodate sheet sizes up to 11 x17 inches for print, copy and fax capabilities. The imageCLASS MF7460 is the basic model in the series including all the
Topic

Ricoh Digital Duplicator DX 4640PD Web Ex Dealer Training REMINDER

Art Post (Guest) ·
are as follows: Please log on at one of the time designated to you. Step 1: Type http://ricoh.webex.com (Do not have to enter www.) Step 2: See Duplicator Product Training - click Join Now. Step 3: Type in your name Step 4: Type in your email address Step 5: Password is "duplex" Step 6: Do not touch the keyboard for 30 seconds and you will be able to see a welcome screen shortly. We want to open the lines of communication to our dealers and sales reps using this email address and the phone
Topic

MP C2500spf Slow printing from MAC!

Art Post (Guest) ·
Slow printing from MAC, especially Vectorworks and sometimes the MP C2500sp freezes, any idea? This is all I got from Ricoh: PostScript 3 Open [Printing Preferences], and then click [Advanced]. In the [PostScript Output Option] box, click Optimize for Speed.
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This year's budget, last year's economy

Art Post (Guest) ·
consolidating eight county agencies’ copiers, fax machines and scanners, which were growing old and required expensive maintenance. It is replacing them with HP multifunction printers that can fax, scan and copy. “But I’ll be honest with you,” Giovanelli said. “We haven’t really saved any paper.”
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Printers: C410DN Issue Multi Print

Art Post (Guest) ·
We are using Vista 32bit RPCS driver, we can only print one page at a time. We have changed the count selector on the application driver and the RPCS driver and neither seems to work.. Please advise
Topic

Kyocera Rumor!

Art Post (Guest) ·
Heard from a well respected source that Kyocera will be eliminating its wide format systems. Has anyone else heard this??
Topic

Does Ricoh Needs a Non 11x17 Turbo MFP?

Art Post (Guest) ·
In a poll from December 9th in 2005 on the P4P Hotel, this question was asked of our members. Question: Let me know if you have sold against the HP 4345 MFP?78% responded that they have run up against this machine. Which leads to the question below.
Topic

Democrat Presidential Primary Poll

Art Post (Guest) ·
Four years go by pretty quick. Lets see if we can pick who will win the Democratic Presidential Primary!
Topic

Sales & Service opportunities

dialrecruiting (Guest) ·
Just wanted to introduce ourselves to the group...we are a recruiting firm that focuses exclusively within the office equipment industry. We have clients across the country, and our focus is only on the office equipment/document management industry. As most of you know, there is tremendous demand for quality, experienced industry talent - on both the sales and service sides of the business. And our clients are looking to grow their businesses by adding the top local talent from within the
Topic

Print Shop References

Art Post (Guest) ·
Would anyone like to share a few with me, I am looking for a few that have a wide format installedyou can email to me art@p4photel.com
Reply

Re: Sales Tips

Art Post (Guest) ·
Your Competitive Advantage Selling Your Unique Attributes What's your competitive advantage? You can turn those cold calls into warm calls by explaining to your prospect just what makes you unique, different and better than the competition! The best way to explain a competitive advantage is by first talking about what it is not. "We give great customer service" is NOT aunique competitive advantage. Every company in the world makes this claim - whether it is true or not. This type of line is
Reply

Re: Does Ricoh Needs a Non 11x17 Turbo MFP?

Art Post (Guest) ·
Neal: We are selling the sammy model and authorized for Muratec, however from what I heard there are a few issue with both devices, wouldn't it be nice for a copier manufactuer to develop a no 11x17 device that ran at high speed and had a low cpc?
Topic

Who Should I Buy from an Authorized Dealer or Direct Branch?

Art Post (Guest) ·
Hmmmmm, should I choose Column A or Column B? Many years ago you could only buy Copiers from Authorized Dealers. An Authorized Dealer is a privately owned company that is local to your geographic area. A Direct Branch is owned by the manufacturer and may or may not be local to your geographic area. For many years the debate has raged who should I buy from. Too me it plain and simple, you should buy from the company that has the best support, the best people, the company that offers more than
Topic

Need Everones Input for a Solution for Client

Art Post (Guest) ·
Ok, here we go: I have an existing customer that is using a 4410nf for incoming faxes, all incoming faxes are forwarded to his email as pdf via scan router (company has about 30 employees). He then opens every fax, views, changing file name, distributes to appropriate people and then saves ob his server. They have folders for all current and past jobs. He still wants to view any faxes even with a new solution. His dilema, is the constant file saving and renaming. he is ok with distributing, but
Topic

Need everones help for this solution!!!!

Art Post (Guest) ·
Ok, here we go: I have an existing customer that is using a 4410nf for incoming faxes, all incoming faxes are forwarded to his email as pdf via scan router (company has about 30 employees). He then opens every fax, views, changing file name, distributes to appropriate people and then saves ob his server. They have folders for all current and past jobs. He still wants to view any faxes even with a new solution. His dilema, is the constant file saving and renaming. he is ok with distributing, but
Topic

Samsung Ready to Rock the MFP World!

Art Post (Guest) ·
The following thread was picked up on another message board where there are some Samsung Dealer. Samsung is on the verge of launching the first 55ppm non 11x17 with a 100 sheet ADF! FIRST they are here SOON, all the machines we were promised including a 55 PPM B&W with 100 sheet ADF AND A 45 to 55 CPM Color full size machine. I will get specs sheets to folks as soon as my email comes in if anyone wants them, there is a new medium color copier and printer too. I am fuzzy now on some of the
Reply

Re: Does Ricoh Needs a Non 11x17 Turbo MFP?

Art Post (Guest) ·
Neal: Point well taken, however how do we compete with the HP if you do not have the the Muratec or the Sammy? Or how do you compete with Xerox that has the souped up model of the Sammy. I think non 11x17 will gain in popularity, and the soon to be introduced 55ppm mfp from Sammy should prove to be interesting...we'll see.
Reply

Re: Up Coming Ricoh Launches

Art Post (Guest) ·
February 08 Wide format Color Scanner from Context March 08 Printers Gaia-P3 Aficio SP C420DN SP C420DN CLP131DN LP331cn Color Laser Printer Bellini B-C3.5 Pro 906EX Bellini B-C3.5 Pro 1106EX Bellini B-C3.5 Pro 1356EX Upgrade of MP9000, MP1100, MP1350 Just in Time for Print On Demand Show! MT-C3.5c Aficio MP 8000 MP 8000 8080 LD280 MT-C3.5c Aficio MP 8000SP MP 8000SP 8080sp LD280sp MP7500 gets Discontinued! MT-C3.5b Aficio MP 7000 MP 7000 8070 LD270 MT-C3.5b Aficio MP 7000SP MP 7000SP 8070s
Survey

Whose gonna Win??

Art Post (Guest) ·
Topic

You gotta read this from Key Leasing!

Art Post (Guest) ·
. The threshold for requesting financials will be more strictly administered with a cut-off of $150k. This includes deals where total exposure for a specific lessee exceeds $150K. I just wanted you to be aware of these changes. This certain is not permanent but something that is necessary at this time to ensure the overall health of our leasing portfolio. Thank you, Regional Sales Manager Key Equipment Finance

Today's Hacked!

Hacked!

11/3/2022

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UK tightens security over hacking fears from Russia, China | Fox News....Russian spies allegedly hacked former Prime Minister Liz Truss's phone in the summer during her challenge for party leadership, which ultimately ...

Dropbox 'Hacker' Hasn't Stolen Passwords Or Data Of 700 Million Users - Forbes.....The hugely popular Dropbox file-hosting service has been hacked. Or, at least, you could be forgiven for thinking that, given the story that is ...

Emergency plan: What to do if you've been hacked - Security Boulevard....Emergency plan: What to do if you've been hacked · 1. Change your passwords. · 2. Enable two-factor authentication. · 3. Call your bank. · 4. Tell friends ...

Solana-Based Lending App Solend Gets Hacked for $1.26 Million in 'Oracle Attack'.....The Solana-centric lending application Solend lost $1.26 million in an oracle attack, according to a recent Solend Twitter update.

Black Basta ransomware gang linked to the FIN7 hacking group - Bleeping Computer....Security researchers at Sentinel Labs have uncovered evidence that links the Black Basta ransomware gang to the financially motivated hacking ...

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Todays Hacked!

Hacked!

11/2/2022

Breaking World's Biggest Crypto Options Exchange Hacked – $28M Missing So Far....Crypto exchange Deribit has been hacked with an estimated $28 million stolen from a hot wallet. The exchange says client funds are safe.

CalFresh Recipients Say EBT and Cards Hacked by Scammers - NBC Los Angeles.....Some CalFresh recipients have reached out to the I-Team saying their electronic benefits transfer, or EBT, cards have been hacked by scammers.

Hacking with your Browser - Security Boulevard....most of these addons will have compatibility issues. To update a Firefox The post Hacking with your Browser appeared first on Security Aegis.

France's Thales says hackers claim to have stolen data - RFI....Cybercrime · Hacking · Defence · France · Russia · Ukraine. Related content. France - Taiwan. Thales to pay millions of euros in compensation over ...

Leaders of right-wing election conspiracy group jailed after being found in contempt of court....True the Vote has not offered any evidence that they successfully hacked Konnech, or that Konnech was involved in any election fraud. The court order, ...

Vaunted U.S. "Delta Command & Control" System Hacked By Russia: All AFU Unit ... - BitChute....."The Joker hacked into the much-vaunted American Delta command and control program, which is actively used by the Armed Forces of Ukraine.

Pelosi home security cameras hacked - Page 14 - The Geek Club - FFToday Forums....Sure, high intelligent people are best suited to point out flaws in the intellectually challenged. That goes without saying.

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