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This Week in the Copier Industry 15 Years Ago

This Week in the Copier Industry Fifteen Years Ago

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I'm stoked about moving into the last month of the year!
Finish strong, leave no stone or idea unturned. Find the extra hours get get to the finish line and the harder we work the luckier we get!

Enjoy These great Copier Threads from Ten Years Ago This Week!

Six New Digital Printers In Konica Minolta Line

Art Post (Guest) ·
Six New Digital Printers In Konica Minolta Line Konica Minolta Enhances Printer/AIO Line with Six New Products. Expanded Printer Product Family Provides Cost-Effective, High-Quality Output for a Wide Variety of Work Settings. RAMSEY, NJ, December 3, 2007 – Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta), a leading provider of advanced imaging and networking technologies from the desktop to the print shop, today unveiled several new network-ready color and monochrome printers
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TOSHIBA AMERICA BUSINESS SOLUTIONS INC. PARTNERS WITH KIP AMERICA

Art Post (Guest) ·
TOSHIBA AMERICA BUSINESS SOLUTIONS INC. PARTNERS WITH KIP AMERICA TO ENABLE WIDE-FORMAT MULTIFUNCTION PRODUCT OFFERINGS Note from Art: That makes Kyocera, KonicaMinolta, KIP and Toshiba selling the same box, is KIP related to Ricoh??? LOL Authorized Toshiba Dealers Provided with Best-in-Class Wide-Format Solutions to Meet Demands of Architectural, Engineering and Construction Clients IRVINE , California ( Sep 25, 2007 ) : Toshiba America Business Solutions Inc. (TABS) is proud to announce a
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RICOH PRINTERS WIN BUYERS LABORATORY

Art Post (Guest) ·
document solutions. Ricoh’s fully integrated hardware and software products help businesses share information efficiently and effectively by enabling customers to control the input, management and output of documents. Ricoh’s line of document management devices include, color and black & white digital imaging systems, facsimile products, printers, scanners, digital duplicators, production printing products and wide format engineering systems. Additionally, Ricoh offers a wide variety of document and
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IKON Announces New IKON PowerPro(TM) 550 Color Server for the New IKON CPP(R) 550

Art Post (Guest) ·
, go to: www.pod-wf.com/ikon . About IKON IKON Office Solutions, Inc. (www.ikon.com) is the world's largest independent channel for document management systems and services, enabling customers worldwide to improve document workflow and increase efficiency. IKON integrates best-in-class copiers, printers and MFP technologies from leading manufacturers, such as Canon, Ricoh, Konica Minolta, Kyocera Mita and HP, and document management software and systems from companies like Captaris, Kofax, EFI
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Re: RBS Rumor

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There are a couple of things I don't like about how Konica Minolta does things, but that's more a personal preference than a "Makes-No-Sense-Whatsoever" or "Mess-Over-The-Dealer" problem. Konica makes us switch regions every year, which means we have to get used to an entire new set of sales managers and administrative people. But, once we know who they are, things are fine. There's a West Coast-based dealer on this board who has issues with Konica's service support, but I've never heard of any
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Ricoh 7030D and Windows Vista

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Is there a way to make the 7030D work with Vista?John
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Former Mount Vernon schools purchasing agent charged with bribery

Art Post (Guest) ·
released on $15,000 bail and is due in court Dec. 11. He faces a maximum of seven years in state prison. The District Attorney's Office said Rose accepted a bribe of $3,500 from a sales representative of Ricoh Americas Corporation between June 21, 2005, and July 13, 2005. In exchange, the complaint alleges, the copier company was to receive a five-year contract from the district worth in excess of $1 million for 73 copiers, support products and related services. In August of that year, the
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RBS caught giving a kickback!

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released on $15,000 bail and is due in court Dec. 11. He faces a maximum of seven years in state prison. The District Attorney's Office said Rose accepted a bribe of $3,500 from a sales representative of Ricoh Americas Corporation between June 21, 2005, and July 13, 2005. In exchange, the complaint alleges, the copier company was to receive a five-year contract from the district worth in excess of $1 million for 73 copiers, support products and related services. In August of that year, the
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State cries foul after getting refurbished copiers

Art Post (Guest) ·
By Kurt Erickson kurt.erickson@lee.net SPRINGFIELD -- State officials are considering legal action after discovering something fishy about 315 “new” copy machines purchased from a New York company last spring. According to records, it appears as if the state believes the copiers actually were refurbished, rather than new. The hit on taxpayers after the transaction with Brooklyn, New York-based M&M Computers is pegged at an estimated $165,217. The copiers, which had been targeted for use at the
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Ricoh Introduction of GlobalScan Version 3.0

Art Post (Guest) ·
Continuing its evolution to meet customer’s growing needs, Ricoh is pleased to announce the latest version of the award-winning industry leading GlobalScan server software. Ricoh’s new GlobalScan server software offers an improved user interface, enhanced security features, and greater configurability, being able to fit into the most demanding enterprise environments. The NEW GlobalScan 3.0 works with your networked MFPs to enable document scanning and rapid distribution of digital information
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"currently no printer online" error

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Hi All, I get this message when opening plotclient 3.6. Also the windows printer gives me a snmp connection error when I try to open the printing preference dialog box. I've tried using the ip address and the hostname in the spool path but neither works. Any suggestion?
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RPCS Driver Default black Print

Art Post (Guest) ·
Is there anyway to defaut the RPCS print driver to print Black only? This question is from one of my customers, I have tried however everytime I change the setting and re open it always goes to color. Thanx
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Re: RBS Rumor

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service on this unit. It took a month of me begging and pleading with I-don't-know-how-many different Ricoh staff members to get an answer. If a dealer hired sales and admin staff who didn't know their own contracts, those people would be out the door immediately. At the same time, I've got three different other Ricoh admin staff people calling me for the install date and meter read. Why does Ricoh need to spend so much money on redundant salaries - nobody is talking to each other and all three
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Re: RBS Rumor

Art Post (Guest) ·
Shaja: Since you are a Dual Line Dealer, do you have the same problems with KonicaMinolta as Ricoh? Also thanx for the heads up with all of the background info!
Survey

Who is going to Buy Who in 2009

Art Post (Guest) ·
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Re: GSA Comp

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GSA Compensation Equipment Purchase Commission = GSA Selling price – 20% off LDP LTOP Commission = GSA Selling price – 15% off LDP Supplies Commission = 25% of GSA Selling Price Maintenance 94% of GSA Selling Price Any discounts offered by dealer will be deducted from dealer commission.
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Re: "currently no printer online" error

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SNMP connection between the Client PC and Server PC is blocked. Just turn off the firewall on the server PC, or have the IT guy allow an exception for port 161. You can still print from the Client PC, even if you get the SNMP message, just can't be certain whether the plotter is on line and ready.
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Re: "currently no printer online" error

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I've already opened all the ports in the windows firewall that ricoh uses and have even turned the firewall off. Still No good.I've had this on a couple of installs and using the ip address instead of the hostname worked but not this time. I wonder if reloading the plotbase is in order?
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Re: RBS Rumor

Solutions Guru (Guest) ·
They merged Lanier into the financials and Lanier has been loosing money for years now. Now they are just losing money under the Ricoh name.
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Re: Enable right click on websites

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My favorite way around this: Print the web page as a pdf. Open the new pdf file in Acrobat or Reader and copy the image. Open Paint or your favorite image editor, and paste into a new image file. (Or paste directly into Word if you prefer.) (You might lose a little bit in image quality depending on your Distiller settings, but it's a quick way to git 'er done.) But, Art, I will hang on to your tip because it's always handy to have more than one way to skin the proverbial web designer ... Thanks!
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Re: RBS caught giving a kickback!

Art Post (Guest) ·
Wonder what happened to the reps and managers at RBS or RAC (Ricoh Americas Corp)? Whew! Glad I'm not involved in this!
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Support Your Local AIA Chapter!

Art Post (Guest) ·
four sales and countless warm prospects, they more you get to know them, the more they look to you as their solutions provider.
-=Good Selling=-
 
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This Week in the Copier Industry 10 Years Ago

This Week in the Copier Industry Ten Years Ago

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This Week in the Copier Industry Ten Years Ago

First Week of December 2017

sponsored by

We're do the last four weeks before the start of 2023.  2023 will enable us to post a weekly thread titled....."This Week in the Copier Industry Twenty Years Ago".  hard to believe that twenty years have passed.  It will be interested to read the titles and topics of those threads back in the early 2003.  For more the start of 2003 also marks the "golden age" for Digital MFPs.

Enjoy These great Copier Threads from Ten Years Ago This Week!



Konica Minolta helps Chicago-based Healthcare Provider Implement Electronic Health Re

Art Post (Guest) ·
documents from a copier, scanner, printer, desktop, web browser or mobile device and then routes the information into the appropriate business system based on the document type. As a result, business is done faster with less effort and with less paper. AutoStore is the information on-ramp for more than 700 models of MFPs and network-attached scanners from Fujitsu, HP, Kodak, Kyocera, Konica Minolta, Lexmark, Ricoh, Savin, Lanier, Sharp and Xerox as well as smartphones and tablets running Android and
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RICOH HOTSPOT ENTERPRISE SOFTWARE SIMPLIFIES, SECURES MOBILE PRINTING

Art Post (Guest) ·
, Ricoh’s HotSpot Enterprise solution routes all documents through a private cloud hosted on the client’s infrastructure. Instead of sending documents to a public cloud server for routing back to enterprise printers, Ricoh HotSpot Enterprise creates a secure internal private cloud for the entire mobile printing environment. The user experience is the same as with the original Ricoh HotSpot Printers and MFPs, and transmissions are encrypted at all times. As the bring-your-own-device (BYOD) culture
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Xerox Selects Cisco Unified Computing System to Deliver Its Cloud-Based Global Manage

Art Post (Guest) ·
Cisco UCS Handles Transactions for More Than 1 Million Xerox and Non-Xerox Print Devices Worldwide and Infrastructure-as-a-Service Cloud Offerings With Vblock-for-Cloud SAN JOSE, CA, Dec 04, 2012 (MARKETWIRE via COMTEX) -- Cisco CSCO +0.73% With businesses of all sizes looking at every part of their IT infrastructure to find cost savings, managed print services (MPS) has emerged as a new opportunity to improve overall productivity and reduce operational costs by an estimated 30 percent. As more
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Xerox eConcierge Offers Resellers New Ways to Build Business; Drive SMB Loyalty

Art Post (Guest) ·
Xerox is making it easier for resellers to grow their business and stay connected with their small- and medium-sized customers with two new offerings within Xerox eConcierge®, a cloud-based supplies replenishment program for networked printers and multifunction printers. New to the program is the Xerox Replacement Cartridge line, allowing resellers to offer their customers savings through a lower-cost, high-quality alternative to OEM cartridges. Not only will resellers make it easier for
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Ricoh MFPs embrace Apple phone, tablet and iPod users in the workplace

Art Post (Guest) ·
Ricoh MFPs embrace Apple phone, tablet and iPod users in the workplace AirPrint certification of 10 Ricoh multifunction products helps make mobile printing simple and workers productive in new 'BYOD' culture PR Newswire MALVERN, Pa., Dec. 3, 2012 MALVERN, Pa., Dec. 3, 2012 /PRNewswire/ -- Ricoh Americas Corporation today announced that iPhone®, iPad® and iPod touch® users can print directly to 10 Ricoh multifunction products (MFPs) via Wi-Fi through their local network – no software to download
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Canon Information and Imaging Solutions Enters Strategic Relationship with Dibon Tech

Art Post (Guest) ·
printing to Canon imageRUNNER ADVANCE multifunction printers. If not printing to a Canon imageRUNNER ADVANCE multifunction printer, users can download and print a PDF from any other printer with the use of a printer driver. **Subject to certain terms and conditions and system and hardware requirements. Seehttp://www.ciis.canon.com for details and restrictions. †Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are
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Canon U.S.A. Announces Canon Solutions America, a Wholly Owned Subsidiary Integrating

Art Post (Guest) ·
new name is reflective of the integration of Océ, first announced in 2010. Canon Solutions America will provide sales and support for Canon and Océ hardware, software and services targeting general office, production print and large format markets in the United States. Joe Adachi, president and CEO of Canon U.S.A., will serve as chairman and CEO of Canon Solutions America. "I am very pleased that the integration of the Canon and Océ businesses is nearly complete" said Mr. Adachi. "We have worked
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American Office System Announces Satisfaction Guarantee Copier Repair Services

Art Post (Guest) ·
Bucks and Montgomery County, PA from their Doylestown offices. They offer scanner, copier and printer repairs. To schedule a service appointment, call 215-230-8501. For more information, visit http://www.aosdigital.com .
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Ricoh launches TotalFlow DocEnhancer

Art Post (Guest) ·
centres and transactional printers with continuous feed production. Its affordability and ease of use mean that print service providers and corporate print rooms, can be operational quickly, offering personalised printing and digital mailing services, and accurately batching PDF documents for print, email and SMS. ‘As print service providers seek to grow and expand their businesses, the more traditional processes to manage mailing may not always provide the speed, efficiency and personalisation
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Rick Taylor Announced as Keynote Speaker for the

Art Post (Guest) ·
table discussions on how these technologies will affect the print/imaging industry in 2013 and beyond. “I am truly honored to share the terrific news that Rick Taylor, President/COO of Konica Minolta and 2012’s Industry Executive of the Year will kick off this fantastic three day event, as well as kick start the New Year!” Said Michael Stramaglio, President/CEO of MWA Intelligence and Chairman of the Board for Technology United. “The Executive Connection Summit has been designed to focus on
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John A. Lawler named new CEO of BLI

Art Post (Guest) ·
and UK laboratories, the Company has been the leading source of competitive intelligence for industry professionals on copiers, printers, fax machines, scanners, duplicators, wide-format devices and multifunctional products, and related software, consumables and document management solutions. The Company’s database includes nearly 15,000 products globally and it has a long-standing reputation for being the industry’s most trustworthy and complete source for analytical information. For more
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EFI Introduces Suite of Fiery Production Workflow Products to Accelerate Print Provid

Art Post (Guest) ·
output by splitting color and black-and-white pages, and by routing all or part of jobs to the most productive and cost-efficient printers. Includes configurable error rerouting that automatically sends a job to a similar printer to continue production. Works with EFI’s Digital StoreFront® Web-to-Print, plus EFI’s MIS/ERP and scheduling software, for accurate production reporting and seamless job submission. Fiery Workflow Suite also has integrated applications for: Job submission — EFI Digital
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Ricoh Clickable Paper™: A New Cross-Media Service

Art Post (Guest) ·
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Re: Ricoh MFPs embrace Apple phone, tablet and iPod users in the workplace

Art Post (Guest) ·
us opted to print a sales document all of us opted to print pictures that we had taken with our devices. Of course they were all color pictures. I'm thinking this may be true for the vast majority of users, right? The bad thing about this from the end user or company that allows printing from BYOD's is that there is no control with printing. If I wanted to print 100 pictures of my son playing baseball, I could do this and no one would be the wiser right? Please correct me if I'm wrong on this
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Re: Pro C550EX

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Is this still a current product? I am fairly certain now that a Fiery RIP does not have the ability to print in "Auto Colour". This can have a major negative effect on the Total cost of ownership. I have been informed that Ricoh colour product in general does not have "Auto Colour" when printing. It is a copy feature but not a print feature. Is this true?
Member

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Re: Sharp has Serious Money Problems!

Art Post (Guest) ·
its display panels. Sharp, the maker of Aquos televisions, is selling assets and seeking investment as it cuts salaries and jobs, and offers voluntary retirements as a part of a turnaround plan. In July, Sharp sold a stake in an LCD factory in Sakai, central Japan, to Foxconn, who will jointly operate the 10th-generation facility, the industry’s most advanced. Sharp’s talks with Foxconn over a capital tie-up may continue beyond a March deadline, Sharp said last month. Earlier this year, the two
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Re: Lost Deals

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Old Glory, thanks for the info. It would be great to get a list of some of the other books you, our other p4pers have found helpul in our business. Some of my favorites are: How I raised my self from failure to success in selling. Bettger Greatest Salesman in the World Mandino How to sell anything to anybody Girard How to master the art of selling Hopkins
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Re: Lost Deals

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There actually used to be a forum for this purpose here on P4P somewhere but it may be gone now. The most applicable to this business that I have read include: Selling to VITO - Parinello Power Selling - Stephen Power SPIN Sellng - Neil Rackham No conversations about selling or sales mentors can be complete without including Zig Ziglar who passed away last week. There has been no single influence in my life greater than Zig Ziglar. I try to live by his immortal words, "You can get anything you
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Re: Sharp has Serious Money Problems!

Art Post (Guest) ·
billion yen from Qualcomm, which is based in San Diego. The initial investment is likely to make Qualcomm Sharp’s biggest shareholder, with a 2.65 percent stake, Reuters said. According to the statement, the two manufacturers will develop liquid crystal displays based on a new technology that Sharp has touted called IGZO, which the company says is more energy efficient, offers crisper resolution and allows for more sensitive touch screens. Article Tools FACEBOOK SAVE TWITTER E-MAIL GOOGLE
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Paradigm Imaging Introduces New Colortrac SmartLF SC Scanners

Art Post (Guest) ·
before scanning. The starting retail price for the SmartLF SC 36 is $4,995 and includes a 1-year on-site warranty. Both the SmartLF SC 25 and SC 36 models can be integrated into FLEX MFP system, including an adjustable single-footprint stand, document return guide and SmartLF EZ Touch PLUS software. Add a large format printer (choose from a number of popular models) for a complete, all-in-one, scan-print-copy system. Product Highlights: · 25” or 36” scan width · Scan speeds – Monochrome, 13 inches
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Online document management systems are the future of business Share

Art Post (Guest) ·
can be retrieved quickly using an indexing systemor other searches.These online systems have the advantage of being able to be accessed from anywhere in the world and allows for the fast transfer of documents. The main advantages The advantages of using document management software or an online document storage system ensures you are able to manage your business in the most structured manner by saving both time and huge costs. The process goes beyond simple cost savings due to the faster
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Océ Arizona 460 GT, Océ Arizona 460 XT, Océ Arizona 440 GT and Océ Arizona ...

Art Post (Guest) ·
in every Océ Arizona printer – and print speed by adding extra cyan and magenta nozzle capacity. Called CM2 [C-M-squared], the additional cyan and magenta nozzle capacity offers Production print modes that rival the slower Quality-oriented modes in terms of sharpness, uniformity and smoothness. Users can take advantage of this improved print quality to realize higher net productivity since more demanding jobs can now be printed in the faster print modes. Meet nearly any application need The Océ
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Will Productivity Save the U.S.?

Art Post (Guest) ·
commissioned by Recharger Magazine provided many thought-provoking responses that require thinking out of the box, leading me to scratch my head about the subject of print volume. The survey had 386 respondents who were responsible for purchasing print/copier equipment or printing supplies. The question posed: Comparing with a year earlier, would you say your monthly print volume increased, decreased, or stayed about the same? The results were split by business size, revealing interesting trends. The
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Pro C550EX

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A couple of questions when equipped with the E8100 Fiery RIP 1). Does this copier have a built in bypass tray or is that a function built integrated into the top of the RT4000 Large capacity tray? 2). When printing a 10 page document containing three colour pages and seven black pages, will the customer be charged for 10 colour pages?
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Re: Tamper Resistant Prescription Paper

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Thanks for starting this conversation. The TypeHaus Prescription Printing solution is a simple way of heling hospitals and clinics transition to printing their prescriptions on blank laser paper and paying less than a cent per page.
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Re: Tamper Resistant Prescription Paper

Art Post (Guest) ·
Attached is a document that outlines the criteria for security with bond paper for prescription printing. Is anyone else doing anything with this market. I'll be making my first calls on monday to see what I can turn up. see attached document
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Re: Smart Device Print and Ipad

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The best solution I found was a Lantronix print server that uses Airprint and picks up any Airprint printers on the network. The home version supports 2 network printers and I think 1 USB and sells for about $100.
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Re: Windows 8 and SMB scanning

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Sorry, here is the attachment.
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Re: Smart Device Print and Ipad

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It works quite well and allows user to print using Airprint on devices that do not have native Airprint support.
Member

Member

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Re: Sharp has Serious Money Problems!

Art Post (Guest) ·
This sale nets back just about 10% of the projected losses for the year, however I wonder if Sharp counted on this sale when they projected the 450 billion yen loss.
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Re: Sharp has Serious Money Problems!

Art Post (Guest) ·
Hai is most interested in Sharp's Mexico plant. In late November, Hon Hai also declined to comment on a Wall Street Journal report that said Sharp is open to Hon Hai's possible acquisition of a stake in the Japanese firm. Sharp owns four overseas TV plants, but the supposed Hon Hai transaction will not include its factory in Poland, the report said. Since this year, the market capitalization of Sharp has shrunk by 75 percent. It has suffered a lack of funds this year, listing US$1.1 billion
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Re: Sharp has Serious Money Problems!

Art Post (Guest) ·
new shares. Sharp will receive an additional 5 billion yen or so once sufficient progress has been made, the newspaper reported. A 10 billion yen investment would give Qualcomm a roughly 5 percent stake in Sharp based on Sharp's Monday closing price, the daily noted. Qualcomm and Sharp representatives were not immediately available for comment. Sharp, which pioneered LCD technology, has lost three-quarters of its market value this year following massive losses and falling market share
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Re: Lost Deals

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Might want to look into the book "From a Good Sales Call to a Great Sales Call" Featuring the "Breakthrough Win/Loss Analysis System by Richard M. Schroder. PART 1 STEP 1 -Discover the Benefits of Successfully Debriefing with Prospects. It is exactly what you are looking for. Our company assigns reading for sales reps and this was one of the "Books of the Month" We ended up not getting anything out of this book because the company wasn't willing to follow through with the suggestions the book
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Re: Lost Deals

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By the way, Sales reps seldom know the real reason they lose a deal. 9 times out of 10 the sales rep will say that they lost it do to price. If you really want to know the true reason you lose deals, you have to have a non-sales person asking the decision maker directly.
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Re: Lost Deals

Art Post (Guest) ·
Old Glory Yes the dedicated forum for sales reading help is gone however all of the threads are still intact, meaning if you go here you can search for anything on the forums http://p4photel.com/eve/forums?a=srchf
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Re: Sharp has Serious Money Problems!

Art Post (Guest) ·
firm's talks to get an up to 9.9 percent stake will not change even though the cash injection from Qualcomm will give the U.S. chipmaker a 5 percent stake in Sharp. Gou reiterated that he expects to reach a decision with Sharp before March 2013, the Chinese-language newspaper reported. Sharp's talks with Hon Hai to renegotiate its investment have stalled in the past few months as the Japanese company's losses have mounted. A Hon Hai executive, when contacted by Reuters on Wednesday, said that the
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Re: MPS question - please advise

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guide volumes where you both want them to go. Price certainly plays into this, but employees don't always keep their eye on the company's bottom line like you and your decision maker might. I hope that helps, and good selling out there!
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Digiscribe Document Management Professional Becomes AIIM ECM Practitioner

Art Post (Guest) ·
Elmsford, NY (PRWEB) November 30, 2012 Digiscribe International, provider of document scanning services, document management solutions and workflow automation software throughout the New York Metro area today announces that a member of the Digiscribe sales team has been accredited as an AIIM ECM Practitioner. The Enterprise Content Management (ECM) Practitioner program, offered by AIIM (Association for Information and Image Management) outlines central ECM technologies and their advantages for
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Tamper Resistant Prescription Paper

Art Post (Guest) ·
Has anyone approached hospitals to see if they can migrate pages from laser printers that are using high cost tamper resistant prescription paper?
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Can anyone help me with ecopy?

Art Post (Guest) ·
I need to order an ecopy scan station for scanners from Ricoh. The price sheet is fine however there is a small (3) next to the item which usually indicates that you need to reference another item that may or may not be needed. IC an email you a page from the price sheet with the two highlighted items. Dang, even the people at ricoh can't help me.
 
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Attention Sales World... Gratitude Fuels Relational Strength Which In Turn Drives Monumental Revenue!

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"As we express our gratitude, we must never forget that the highest appreciation is not to utter words, but to live by them."
John F. Kennedy

As we begin our time together, please reread the opening quote, and as you're thinking about the quote, think about this word... congruency.

When it comes to gratitude, does the walk match the talk?

Reread the quote again, and now think about your clients.... When is the last time you truly and I mean truly complimented, sincerely thanked, and shared deep gratitude towards your clients for doing business with you?

And no, I do not mean just around the holiday season.

Now is the time to bring back compliments.

Now is the time to bring back appreciation.

Now is the time to dig in and have meaningful conversation.

Now is the time to show gratitude.

When it comes to describing gratitude, the Harvard Medical School provides more detail, writing that gratitude is:

“A thankful appreciation for what an individual receives, whether tangible or intangible. With gratitude, people acknowledge the goodness in their lives … As a result, gratitude also helps people connect to something larger than themselves as individuals–whether to other people, nature, or a higher power”.

In a world full of technology, way too many of you are hiding behind your keyboards to communicate with your clients.

When was the last time you had a heartfelt and open conversation with one of your clients?

We live inside an extremely chaotic and digitally driven business world, however; I promise all of you this...

Your clients are starving for attention. They're starving for affection. They're starving for real human and heartfelt conversation.

GRATITUDE IS A CHOICE

We all have choices. I'm a firm believer that you are 100% responsible for how you show up.

How are you showing up for clients?

How are you showing up for your friends, family and even the company you work for?

Are you proactively leading your life with gratitude or reacting with gratitude? Stop for a moment and think about what I just said.

When you choose to plant the gratitude seed into your life, you are choosing to proactively commit to improving your health and well-being.

A study from the University of California Berkeley states,

“Research suggests that gratitude may be associated with many benefits for individuals, including better physical and psychological health, increased happiness and life satisfaction, decreased materialism, and more.”

The study went on to state that,

"Gratitude is also important to forming and maintaining social relationships. When you engage with someone and express gratitude for them, they are in turn more likely to express gratitude in return."

Are you starting to think about your clients in a different way?

Where would you be in sales without any clients?

Therefore, gratitude is the expression of appreciation for what one has. And in your case, this would be your clients. It is a recognition of value free from any monetary worth.

Being grateful is spontaneously generated from within, it is an affirmation of goodness and warmth.

Again, we all have choices. When it comes to your clients and your relationship with them, expressing gratitude builds relational strength.

Expressing gratitude shows you care. Here at Selling from the Heart, we refer to this as giving a rip.

Expressing gratitude reciprocates the kindness shared and felt in your relationship.

Expressing gratitude celebrates the positive in your relationship, bringing the both of you closer together.

Gratitude deepens connection.

Your attitude is always within your control, make it a grateful one.

SOFTS SKILLS COMBINED WITH GRATITUDE DRIVE HARD DOLLARS

“When gratitude becomes an essential foundation in our lives, miracles start to appear everywhere.”
Emmanuel Dagher

Imagine the impact gratitude can have on your client relationships and your sales revenue?

Right now, some of you might be saying, “Larry, come on man. Get real... this fluffy stuff... how can it drive hard dollars?"

Well, I ask you to think about your clients... what would you do and how would you act, if they decided to take their business elsewhere? How would you feel? How would this impact your thoughts, your actions and your sales results?

Soft skills yield hard dollars

Giving compliments from the heart, with sincerity and gratitude will strengthen the relationships with your clients.

Can gratitude close the relational gap with your clients? I believe it can.

THIS ALL STARTS WITH HEARTFELT COMMUNICATION

Communication is the at the core. It becomes the key driver to gain and become connected to your clients for a long time.

I would like all of you to reflect upon these questions...

  • When is the last time you thanked your clients for doing business with you? And I mean sincerely thanked them for doing business with you.
  • When is the last time you thanked your clients because they put their trust in you?
  • When is the last time you thanked your clients for the opportunity to serve them?
"Do not let arrogance go to your head and despair to your heart; do not let compliments go to your head and criticisms to your heart; do not let success go to your head and failure to your heart.”
Roy T. Bennett

Some of the very best people I know, have a healthy appreciation and an abundance of gratitude.

They practice gratitude daily. They communicate it daily. They live a thankful lifestyle.

Hang around me long enough and you will hear me drop a quote from Don Barden and his book, "The Perfect Plan".

The elite 1% lead themselves as servants. They know the answers to these three questions before they ever make a presentation to a client or those they lead...

"If I am to serve this person, will it be right for them personally, professionally, and in their spirit?"

Don goes onto say,

"If so, then and only then will I present myself to them with an attitude of gratitude, real education, and ease of doing business, because that is what servants do."

What is your attitude towards gratitude?

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Click on the image to watch the replay, as you will learn how to 3x your sales results

GRATITUDE LIFTS UP YOUR RELATIONSHIPS AND YOUR SALES RESULTS

Whether you are a sales leader or a quota carrying salesperson... You must express gratitude to your clients because they have other choices. There is always someone out there trying to earn their attention and their business.

Are you grateful each time they choose you versus someone else? Do your clients know it?

Don't expect their business because you're not entitled to it. You must keep showing value and renewing their interest in you.

There is a crap-ton of competition out there. Your clients have choices.

You can’t afford to take for granted your clients. Show them love, do something special, tell them you appreciate that they chose you and then work your ass off to earn their loyalty.

A proactive approach to gratitude opens the referral door and drives sales growth.

Here is how this plays out... start with your top 10 clients, find 6 people inside of these accounts (key decision makers and influencers), this gives you 60 people to proactively show your gratitude towards.

The conversation goes something like this...

"(Insert name), this past year I appreciate the opportunity you have given me to serve you. This means a lot and I am so grateful to you and your company. In thinking about your circle of friends and associates, would you be open-minded to bridging an introduction to 2 or 3 of them. Just looking to have a conversation to share some ideas and insight, would this be alright?"

This will surely test your relational strength.

Let's just say your average sale is $30,000. From these asks you receive two names and introductions; this equates to 120 people (60 people inside your top 10 accounts x 2 names). For this example, we will use 25% - win ratio. In other words, 25% of these referrals lead to a sale.

Folks, this is 30 sales at an average of $30,000 and you have just increased your sales revenue by $900,000!

What would this mean to you, your career and your family?

TO CONCLUDE

I'm here to inform you... people crave a genuine, authentic, real-deal and selling from the heart professional. I encourage all of you to lead a sales life full of authenticity and integrity rather than the pursuit of lining your sales wallet.

Showing your emotion isn't a sign of weakness. It's a sign of strength. It builds memorable bonds that transcend your business relationships.

I encourage all you, don't sit on your feelings. Take action. Gratitude felt but not expressed stunts relational growth with your clients.

Allow me to leave you all with this...

How much, in quantifiable numbers, remaining in a status quo mindset will cost you in your sales growth?
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Would you like to increase your sales success and fulfillment?

This was my goal when recording all-new materials for the new Selling from the Heart Masterclass, to increasing your sales success and fulfillment in your business.

If you enjoyed the Selling from the Heart book, you’re going to love this masterclass! It takes the tools given to the next level.

Have yet to read Selling from the Heart? No worries, you will receive an audio version as a part of the Masterclass. As an option you can get a free signed copy of Selling from the Heart (just pay for shipping and handling).

You can get your copy here - https://www.sellingfromtheheart.net/book

Together, we will go on a journey where we’ll dive into how to apply the ideas in the book to help you achieve even greater sales success.

With each of the 10 sessions, you’ll receive questions that will help you increase your sales in a way that also makes selling more enjoyable and fulfilling.

This masterclass is configured with you in mind where you can complete the course in chunks from any mobile device, iPad or computer, based on your availability.

You’ll also discover fun bonus materials throughout the course.

ACCESS THE MASTERCLASS HERE.

 
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This Week in the Copier Industry 5 Years Ago

This Week in the Copier Industry Five Years Ago

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This Week in the Copier Industry Five Years Ago

First Week of December 2017

sponsored by

As we move into the last month of the year we need to keep in mind that our sales month of December is very short.  With only twenty days available for sales the end of the month will arrive quicker than you think.  For me, I need to focus on those opportunities that can close early so that decisions can be made in your time frame. I've found out through the years that you need to help yourself with defining your time frame to the clients.
I understand it's more about the clients timeline for purchasing however there are still many the clients that would be more than happy to help you with your goals.  If you don't make mention of your intentions then that's your loss.  Through it out there ans you'll be amazed at how many clients will want to help!

Enjoy These great Copier Threads from Five Years Ago This Week!

Konica Minolta wins Amiga deal to supply 3D metal printing solution

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Integrated solutions and managed services provider Konica Minolta has been selected by Amiga Engineering to supply its 3D SYSTEMS ProX 320 DMP metal printer. Amiga Engineering says it chose Konica Minolta in an effort to keep up with world best practice, and was looking for a new direction, and found it in 3D metal printing. According to Amiga, the changing landscape of Australian industry means that engineering, machine shops, and jobbing workshops have been under increasing pressure to
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Canon 1435iF Copier Proposal

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Canon iR2525 Copier Proposal

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Topic

Paperless workflows turn Ricoh's world upside down

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13 years from 1983, formed powerful sales forces known as "roving samurai," propelling Ricoh to a position comparable to its rivals Canon and Fuji Xerox. Distributor Ricoh Japan, which has about 20,000 employees, is in charge of domestic marketing. Still a cash cow Though it is struggling, Ricoh's office equipment business generated operating profit of 48.1 billion yen in the April-September period. The business's operating profit margin of 6.2% is lower than that of its rivals, but is still a
Topic

Fuji Xerox Multi-Use Copiers at Seven-Eleven Become First in Japans Convenience Stores to Provide Square Prints of Photographs

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their mobile terminals. Outline of the new services: (1) Square Print service With the growing trend especially among young people of taking photos with smartphones and sharing them on social media such as Instagram, square photo prints are becoming a standard to put them in frames or decorate them. To respond to this trend, Fuji Xerox’s multi-use copiers has become the first in convenience stores to enable Square Prints. By selecting a photo to print using the Wi-Fi app or inserting a
Topic

Konica Minolta Introduces Transformed MarketPlace for Applications

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Minolta has been recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for 10 consecutive years and is proud to be ranked on the Forbes 2017 America's Best Employers list. Konica Minolta, Inc. has been named to the Dow Jones Sustainability World Index for five years in a row. We partner with our customers to give shape to ideas and work to bring value to our society. Follow Konica Minolta on Facebook, YouTube, and Twitter @KonicaMinoltaUS. Konica Minolta is a
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Canon ir5535i Proposal

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Topic

Loffler Companies Honored by Konica Minolta with Pro-Tech Service Award for Service Excellence for Tenth Consecutive Year

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recognized service and support , including being rated number one in the country for first-call effectiveness. Loffler Companies, excelling under Jim Loffler’s leadership since 1986, continues to be the leading business technology and services provider in Minnesota and Western Wisconsin. Recognized as the number one Minnesota Canon copier dealer, the top Konica Minolta dealer covering Minnesota and Western Wisconsin, as well as an HP Elite Partner dealer, Loffler’s almost 500 employees work hard
Topic

Konica Minolta OnePrice

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I work at a Konica Minolta Dealer in Canada. I see Konica Minolta now advertising OnePrice with the tag line. Our OnePrice program provides you with predictable accounting, removing the accounting tasks that are a burden to your business. Instead of multiple invoices, unexpected costs, meter reads and more, One price offers you one single, consistent payment. I believe this is per seat pricing I have not come across this yet can someone explain to me how this works. How do you know/control the
Topic

Shower company find a better flow with inline Watkiss PowerSquare booklet maker and Konica Minolta Bizhub Press 1250e

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Wednesday 06. December 2017 - Triton Showers has chosen a Watkiss PowerSquare 224 booklet maker to work in line with its new Konica Minolta Bizhub Press 1250e. Print is an essential element to the company’s manufacturing process; each shower is packaged with an installation guide containing instructions on how to fit and operate the shower, typically consisting of 28-32 mono pages. On an average day this means around 20 different booklets amounting to 3 or 4 thousand copies. “Our existing
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Canon IPF770.Proposal

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MP_C2004ex_December Copier Proposal

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Samsung x7500 Proposal

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Topic

Fuji Xerox Development and Sales Jointly Establish an Open Innovation Hub to Create the Future of Print Communications

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TOKYO, December 4, 2017 – To generate diverse communication methods throughout the printing workflow, Fuji Xerox Co., Ltd. announces that it will establish a new open innovation facility (hereafter, the facility) beyond spring of 2018. The facility, which aims to create new values hand-in-hand with customers, will serve as a global hub in providing a point of contact for collaboration with customers and partner companies. To be built inside the Ebina Center—Fuji Xerox’s base for technology
Topic

EFI and Xerox Elevate Workgroup Printing with Fiery Server for Xerox AltaLink C8000 Color Multifunction Printers

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FreeForm, workgroups can create personalized Microsoft Word or Adobe InDesign documents more efficiently. Fiery Hot Folders and Virtual Printers options save time and avoid wasting prints by using drag-and-drop or simple File Print workflows that automatically contain the right print settings for the document type. Enhanced integration and security The AltaLink C8000 Series MFPs are part of the Xerox ConnectKey ® portfolio, which feature a host of productivity-boosting apps . The Fiery
Topic

Canon U.S.A. Receives Recognition in the Higher Education and Financial Services Markets with BLI PaceSetter Award Wins

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environments in today's connected world." In the higher education market, BLI cites that Canon stands out for its ability to promote interoperability and support flexible learning spaces through its expansive range of document imaging hardware and software. This includes its latest imageFORMULA scanners, imageCLASS A4 printers and MFPs, imageRUNNER ADVANCE MFPs, imagePROGRAF large format printers for banners and schematics, imagePRESS and varioPRINT production print solutions for large-scale
Topic

NovaCopy Expands Atlanta Operations, Purchases Service Technologies' Copier Division

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NASHVILLE, Tenn. , Dec. 7, 2017 /PRNewswire/ --NovaCopy, award-winning provider of Managed IT and Printer Services, has purchased the copier/ printer division of Service Technologies, a 20 year Konica Minolta dealership in the greater Atlanta, GA area. "We are excited at the opportunity to provide NovaCopy's award-winning service, state-of-the-art solutions and comprehensive customer care to even more of the greater Atlanta business community," said NovaCopy CEO Darren Metz . "As an
Topic

Epson Offers Worry-Free Printing as a Unique Holiday Gift for Every Member of the Family

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companies. Epson disclaims any and all rights in these marks. Copyright 2017 Epson America, Inc. 1 Based on average monthly print volumes of about 150 pages. 2 Included ink bottle yields based on the ISO/IEC 24712 pattern with Epson's methodology. Actual ink yields will vary considerably for reasons including images printed, print settings, temperature and humidity. Yields may be lower when printing infrequently or predominantly with one ink color. All ink colors are used for printing and printer
Topic

Canon U.S.A. Congratulates Ray Morgan Company on Reseller Contract Award within the State of California

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maintenance of high-performance green buildings. To keep apprised of the latest news from Canon U.S.A. , sign up for the Company's RSS news feed by visiting www.usa.canon.com/rss and follow us on Twitter @CanonUSA. For media inquiries, please contact pr@cusa.canon.com . † Based on weekly patent counts issued by United States Patent and Trademark Office. Canon U.S.A. website: http://www.usa.canon.com For sales information/customer support: 1-800-OK-CANON View original content with multimedia: http
Topic

Ricoh's Commercial & Industrial Printing Business Group Showcases Portfolio, Developments

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. Consultants, analysts, engineers and operators were on hand to discuss ways to help customers uncover new routes to growth and workflow optimization. These include a total customer lifecycle engagement model and tools such as Web to Print, Print Management Information System (MIS) and campaign management solutions that can help increase uptime and overall productivity. The newly announced RICOH Pro T7210 is a wide-format flatbed printer. Leveraging Ricoh's innovative inkjet printheads, the new RICOH
Blog Post

The Quest for $200K "Still Time to Network"

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the home office. After countless hours of updating this site tonight, I was able to create order doc and the lease for my client. That's when I realized I was out of paper! Argghh To boot there's not enough time to get paper in the AM. My only is option is to load the files on my DropBox account and access them when I get to the clients office. I'll then print them off on one of the Ricoh devices with Ricoh Mobile Print. It'll be a little awkward, however I'm sure I'll manage. Nothing really to
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Toshiba said to be nearing resolution in Western Digital dispute

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SAN FRANCISCO – Toshiba Corp. and Western Digital Corp. are close to settling their legal dispute under an agreement that the U.S. company will drop efforts to block Toshiba’s $18 billion sale of its flash-memory business in exchange for the extension of their joint venture agreements, according to people familiar with the matter. Western Digital plans to end arbitration claims in the U.S. to stop Toshiba from selling the chip business to a consortium led by Bain Capital as part of the
Topic

Gifts, Trips, Prizes, for Copiers "Lawful or Could Land You in Jail?"

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There's an interesting thread about an RBS sales person that person accepted $3,500 from a copier sales person so that RBS could win that bid of 73 copiers. Which raises in interesting question about gifts,trips and prizes to a person that works for a corporation if they buy their copiers from xyz dealer. It's my understanding that any gift, trip or prize is then the property of the corporation and not the person (decision maker). Yet, we find some dealers openly engaging in offering these
Topic

Epson Expands Corporate Printer Portfolio with New WorkForce Color A3 Multifunction Printer and Print Management Offerings

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based on factors including system configuration, software, and page complexity. For more information, visit www.epson.com/printspeed 1 Compared to best-selling A3 color MFPs with MSRP of $41,000 or less. Competitive data gathered from manufacturer websites and third-party industry sources as of Nov. 2016 . 2 Most features require an Internet connection to the printer, as well as an Internet- and/or email-enabled device. For a list of Epson Connect™ enabled printers and compatible devices and apps
Topic

Toshiba to sell basketball team Kawasaki Brave Thunders to DeNA

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December 7, 2017 (Mainichi Japan) TOKYO (Kyodo) -- Struggling Toshiba Corp. said Wednesday it is selling its professional basketball team the Kawasaki Brave Thunders to mobile service provider DeNA Co. for a nominal sum. Toshiba said in a press release that sale of the basketball team to DeNA, which owns the Yokohama BayStars professional baseball team, will enable players to continue to thrive, adding that the company will keep supporting its amateur Brave Lupus rugby team and Brave Areus
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Quality - email with pricing

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Reply

Re: More Samsung to HP Transition Items

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door if they can set up a program where I can make money. I do believe the HP name has to power to open doors that would otherwise be closed. The key is the hardware cost to the dealer has to be set where I can make money on it. Also, if HP makes the hardware pricing available directly to the end user via the web the dealer community will never embrace their products and Ricoh, Canon, Konica Minolta and the rest will continue to dominate the A3 market.
Blog Post

Sales Leaders: 3 Alternatives Your Sales Reps Can Use To Avoid Getting Beat Up On Price

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), speak to prospects and clients, arrange meetings over coffee to discuss their business challenges; talk about key mission-critical needs or upcoming project objectives as this will pay dividends in developing meaningful client and prospect relations all leading to closing sales. The art of the conversation is not dead! Do you provide your sales reps with printed media, all types of collateral and sales tools to the point of brain overload resulting in the loss of sales focus? There is more
Topic

Toshiba slashing stake in Shibaura Mechatronics

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Toshiba slashing stake in Shibaura Mechatronics Interest of more than a third will shrink to around 10% as unit moves off balance sheet TOKYO -- Toshiba will offload the bulk of its holdings in Shibaura Mechatronics , a producer of chipmaking equipment, aiming to lighten its balance sheet and regain fiscal health. The Japanese electronics conglomerate will sell up to 26.54% of Shibaura and retain about 10% under plans announced Monday. This will enable Toshiba to take the equipment maker off
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Toshiba Improves the Fan Experience at StubHub Center

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multifunction printers, managed document services and digital signage for businesses of all sizes throughout the United States, Mexico, and Central and South America. The company’s award-winning e-STUDIO ™ copiers and printers provide quality performance with the security businesses require. Complementing its hardware offering is a full suite of document workflow, capture and security services including Encompass ™ , the company’s industry-acclaimed Managed Print Services program. Encompass enables
Topic

Kyocera Dealer Meeting 2018

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Can anyone tell me more info on this event? I have the dates but would like location and any additional infor
Reply

Re: Konica Minolta Introduces Transformed MarketPlace for Applications

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k, I read it, is this a cool thing for KM sales people? Thoughts?
Comment

Re: The Quest for $200K "Another Day Another Dollar"

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Hi Art, all well here in Holland!
Reply

Re: Konica Minolta OnePrice

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Hey Bumble Not a KM dealership here, hope someone else can help you with this
Reply

Re: Konica Minolta OnePrice

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I don't understand there is tons of activity on this site, but no one can find the time to help?
Member

Topic

EFI Continues Innovation with Newest Dedicated Flatbed Printer

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of faster job processing, along with a host of color management and production options for a complete, turnkey solution. Demos and print samples from the new printer are available at EFI’s U.S. and European inkjet demo centers in Meredith, N.H. and Brussels, Belgium. For more information on the EFI Pro 24f, visit www.efi.com . About EFI EFI™ is a global technology company, based in Silicon Valley, and is leading the worldwide transformation from analog to digital imaging. We are passionate
Topic

Document Management Systems Market 11.17% CAGR to 2023 led by North America

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Corporation ( Canada ), Xerox Corporation (US), Canon Inc. ( Japan ), Ricoh Company Ltd. ( Japan ), IBM Corporation (US), eFile Cabinet Inc. (US), Spring CM (US), Oracle Corporation (US), Alfresco Software Inc. (UK), and Hyland Software Inc. (US). North America is expected to dominate the document management systems market during the forecast period. North America is notable for its high adoption of document management solutions. The increasing demand for cost-effective and efficient business
Reply

Re: Gifts, Trips, Prizes, for Copiers "Lawful or Could Land You in Jail?"

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I hear ya, it seems like I have everyone and their Mother giving **** (TV's Golf Clubs, Trips) when buying or leasing a copier this month. Nothing is FREE and peeps need to realize that. But some are consumed by their own greed
Reply

Re: Gifts, Trips, Prizes, for Copiers "Lawful or Could Land You in Jail?"

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If its out in the open and done as a promotion as mentioned above as being part of the proposal there is no problem. If its done in the dark by the sales rep or if the customer demands a kick pack as a condition of doing business there is a serious problem.
Comment

Re: The Quest for $200K "Still Time to Network"

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I call used machines "Off Lease" and tell the prospect to think of them as a program car, still very good but someone else took the retail hit. I say if a used machine needs to be re furbished I don't buy them. I don't sell used machines with high meters with the exception of Ricoh's "Greenline", we don't know the meters on those and I'm not impressed with those, lots of quality issues.
 
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Better Call Art

Better Call Art "The Casual Follow up"

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I've been taught not to contact someone with a subject line or text in the email that refers to "checking in", "following up". When contacting you need to have some new information for the client. However in many cases what happens if you have nothing new and you still need to do that follow up?

 
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Hacked

Today's Hacked!

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Hacked!

11/22/2023

The long, lonely wait to recover a hacked Facebook account - The Washington Post....When Facebook users get hacked, it is often their responsibility to alert friends and family of the fraudulent accounts.

DraftKings Users Hacked, Money In Account 'Cashed Out' .....DraftKings Users Hacked, Money In Account 'Cashed Out' · DraftKings' stock tumbled over 10% after this story originally published. · The company sent ...

FTX theft: Hackers start to launder $477 million of stolen crypto......FTX-owned service being used to launder hundreds of millions 'hacked' from FTX, researchers say. Published Mon, Nov 21 202210:09 AM EST Updated ...

FIRST Artemis Moon Images! How NASA Hacked GoPro Cameras for Space - YouTube.....As the Orion spacecraft beams back the first moon pictures on NASA's historic Artemis mission, CNET's Claire Reilly digs into the camera tech ...

Google Identifies 34 Cracked Versions of Popular Cobalt Strike Hacking Toolkit in the Wild.....Google Cloud last week disclosed that it identified 34 different hacked release versions of the Cobalt Strike tool in the wild, the earliest of .

-=Stay Safe=-

 
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Managed PrintPower MPS

3 Reasons Office Printers are Essential for Sales Materials

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People think continued technological advancements are turning the world fully digital. Since as early as the 1970s, humans have speculated that the future would be completely paperless. The idea seems to be founded on the thought that computers made it easier to think and process information, eventually making printed documents outdated.

Even Stanley Kubrick’s classic film, 2001: A Space Odyssey showed the future and space travel as a paperless future. A 2001 newspaper was merely something to be viewed digitally on a television screen.

But rather than a sudden or even steady switch to a completely digital world, 1980 through 2000 saw paper use increase. In 2017, over four hundred million metric tons of paper were used by business offices alone. Experts predict paper use worldwide will continue to remain high for the foreseeable future – reaching around four hundred and seventy-six million tons by 2032.

While paper remains a key resource, the growth of digital has not lagged. US adults currently average over thirteen hours of digital media consumption per day. Those interactions include emails and social media as well as the PDFs, presentations, and other items regularly viewed throughout the workday. And businesses attempting to leverage digital communications have to compete with the growing clutter and digital fatigue.

Oddly enough, those brochures, direct mail pieces, and presentations that used to get tossed out with the rest of the junk mail have become a novelty. And providing printed references might just be the differentiator a business needs to break through the digital noise.

Printed Materials Provide Effective Impressions

importance of print paper to young workforce

When it comes to making an impression, print is the best option. Over three-quarters (88%) of Millennials believe the information in printed text is more official than anything provided digitally. But trustworthiness is not the only advantage print materials provide.

Studies show humans read printed items seventy to eighty percent faster than digital materials. They also retain more of the information because complicated information that requires more concentration is followed better when it is presented in a printed format. Part of this phenomenon is due to a lower level of stress as reading printed items has been shown to reduce overall stress by sixty-eight percent.

This level of reduced stress, better understanding, and faster perusal is a win for sales and marketing teams. It is especially beneficial for businesses with products and services that are more complicated and require additional information.

Printed Materials Lead to Better Brand Building

Businesses want their targeted audiences to have their brand, products, and services top-of-mind. But that might be hard when companies are competing for keyword share with competitors in the market. And it’s not just keywords for which businesses must compete now, it’s screen time and share of attention.

When it comes to keeping brand names at the forefront, nothing can compete with printed materials. Seventy-five percent of consumers have been proven to remember brand names better if they have seen them on a printed document.

And, when it comes to making sure prospects understand what makes a company a better choice than the competition, there is nothing quite like printed brochures, flyers, and presentations. Prospects can process printed text 60,000 times faster than digital. Even better, complete understanding takes twenty-one percent less cognitive effort. The result is faster, better communication that sticks.

Printed marketing and sales materials provide more engagement

The digital realm seems more dynamic. There are certainly more options for delivery, including video, interactive software, email, and chat. But most of these digital formats are mentally processed in the same way.

By triggering more sensory input, printed materials provide more engagement than anything standard digital can provide. While the digital space leverages sight and sound to its fullest, print leverages something called the textual landscape.

The brain sees and processes words and letters as physical objects. Coupled with the action of turning the pages of a book, brochure, or presentation, the brain registers the materials as taking another step down a walking trail. It then maps the information it absorbs more fully in the mind, bundling additional neurons that increase recall, understanding, and longevity.

While digital delivery may be faster and more convenient, sales and marketing teams that leverage the truly interactive process triggered through printed materials gain an unexpected edge.

Reliable Office Printers are Essential to Sales and Marketing Efforts

While digital advertising and sales materials may be a growing and essential trend, paperless interactions end up making the marketing and sales processes more difficult. Business offices with active sales and marketing teams need a way to provide printed documentation and reliable printers to support their efforts.

Printers help sales representatives give prospects and current clients a better way to differentiate and promote brand, products, and services, through printed brochures, flyers, and presentations. These printed materials help sales and marketing create better, more robust, and more memorable interactions that help build customer base and increase sales for the business.

One of the best ways to ensure reliable, cost-effective printer access is to partner with a managed print services provider. These businesses use their expertise to provide the right equipment, supplies, maintenance, and service to keep the business’s sales and marketing departments running smoothly. With the right printers and materials, the business will be able to create everything needed to provide unique communications that capture attention and keep the brand top-of-mind.

 
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Hacked

Todays Hacked!

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HACKED!

11/21/2022

Kids' information is more valuable than adults'. That's one reason schools are getting hacked....It could be years before the FBI identifies the data theft of a student. In the meantime, cyber criminals have had a lot of time to abuse that ...

Hacked Brisbane billboard broadcast pornography after cyberattack - 9News....A Brisbane billboard was hacked to show pornographic content. (Supplied). READ MORE: Two children seriously injured in experiment gone wrong at ...

this insurance company has been hacked - Gearrice.....Every vehicle in circulation must be insured. The law requires you to take out car insurance with minimum coverage.

Dozens Of Russian Firms Hacked Since August Due To Microsoft Email Vulnerability....Dozens of Russian small and medium-sized businesses have been hacked since August 2022 due to vulnerability of the Microsoft Exchange work email ...

Was Elton Johns farewell concert hacked? Fans wonder after closed captions say Donald Trump......Was Elton John's farewell concert hacked? Fans wonder after closed captions say 'Donald Trump'

Cyberthreats keep CEOs awake at night - Inquirer Business.....83% of companies have been hacked more than once, IBM study shows ... and just 17 percent said it was their first time to deal with hacking.

-=Stay Safe=-

 
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Managed IT ServicesMSP & MSSP & IT Industry Notes

MSP & MSSP, IT Industry Notes for November 21th, 2022

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2021-01-31_15-25-20 - Copy

MSP & MSSP, IT Industry Notes for November 20th, 2022

Sponsored by

November 6th, 2022

Arcoa Group

Why partnering with ARCOA makes sense
Electronics Recycling is an important and profitable part of the IT asset lifecycle, but it can be overwhelming with all you already do, varying state regulations, and the limited resources at hand. That’s where ARCOA comes in. When you partner with ARCOA, you get all the benefits of a big company without any of the capital investment. We’ve been doing this since 1989 and have the expertise, certifications, and nationwide resources to get the most for all your clients’ retired IT assets. Plus, positioning your clients as environmental stewards not only elevates their appeal to consumers, it meets government requirements and avoids fines.

What partnering with ARCOA looks like
Our role is to make it easy for you to bring more value to your clients. We work with you to help stretch your clients’ IT budget by reducing the total cost of ownership of their electronics. We’re experts at identifying and implementing the solutions your clients need for the end-of-use remarketing, recovery, and recycling of their technology assets. The sooner you involve ARCOA, the sooner you and your clients.

Cybersecurity Notes

Atlantic Business Systems Transitions Branding to Novatech, Inc. Along with Enhancing Its ...

  • has begun its branding transition to Novatech
  • offering Sharp multifunctional printing solutions, along with a robust Managed IT

Odaseva Launches Managed Services Provider Partner Program Following Surge in Demand

  • launched its Managed Services Provider (MSP) Partner Program
  • centered on data protection, privacy, and automation
  • Odaseva is an Enterprise Data Protection Platform for Salesforce customers

Red Canary Provides First-Ever MITRE Engenuity™ ATT&CK® Evaluations for Managed Services

  • is one of 15 providers that participated in the first-ever MITRE Engenuity™ ATT&CK® Evaluations for Managed Services
  • Published in November 2022, the independent ATT&CK Evaluations assessed provider capabilities in their ability to analyze and describe adversary behavior

Red Canary MDR Performance Summary:

  • Detected intrusion in Step 1
  • Identified all intrusion steps
  • Named OilRig as the emulated adversary group
  • Provided zero false positives
  • Presented information just as we would to our real-world customers

Aunalytics Brings Its Portfolio of Managed Services, Enterprise Cloud, and Data Cleansing ...

  • will feature its managed services, enterprise cloud, and data cleansing portfolio at the Taste of IT Conference on November 16, 2022
  • one-day event, which will be attended by more than 400 IT professionals, will be held at the Sinclair Conference Center in Dayton, Ohio
  • Aunalytics provides IT and security expertise to mid-market businesses in the areas of financial services, healthcare, manufacturing and professional services

ThreatLocker Acquires Third Wall to provide better endpoint

  • announced it has acquired Third Wall (Harmonity Holdings  LLC dba  RMM Plus™), an automated lockdown security plug-in for ConnectWise Automate users
  • addition of Third Wall's lockdown policies to ThreatLocker® existing solutions, Managed Service Providers (MSPs) will now be able to harden Windows operating systems, ensure end-users comply with government regulations, and strengthen their overall security posture
  • Third Wall is a cybersecurity plug-in for ConnectWise Automate software designed for Managed Service Providers

HP Inc. claims it will expand in US

Article published in Oregon Live

  • Plans on using federal taxpayer funds received as part of the new CHIPS Act
  • Will use to bring some manufacturing back to the U.S.
  • “The CHIPS Act gives us an opportunity to look at ways we can bring back some of the investments we have made overseas and bring those back to Corvallis, Oregon”; stated Tuan Tran, HP President

Cybersecurity leaders want to quit

Survey published by BlackFog Cybersecurity

  • 30% cite lack of work-life balance
  • 27% say much time spent on firefighting rather than addressing strategic business issues
  • 32% plan to depart due to stress
    • 33% are leaving in
  • 52% admit struggling to keep up to date with new frameworks
  • 20% feel that having right skills on their team is a serious challenge

FUJIFILM Business Innovation Asia Pacific Transforms Workplace Technology with Unified ...

  • one-stop unified communication solution that enables seamless connectivity, improves customer experience, and increase employee engagement and participation with renowned partners*1 such as Fun Technology Innovation Inc. (FTI), Newline, ViewSonic, Jabra, Reactive Suite, Microsoft Teams, and Zoom

RICOH embraces ESG with new Smart Office Concept - First digital hub in Ricoh Asia Pacific

  • Malaysia today unveiled its exclusive Smart and Hybrid Workplace in Shah Alam, Selangor
  • based on the 'green objectives' aim of implementing environmental best practices in the workplace
  • workplace concept integrates ESG (environmental, social, and governance) goals to support a "climate safe future," as well nurture and encourage an office digital culture that embeds sustainability
  • Only specific users can access papers if necessary because scanned documents can be tracked

Lock in on Cyber Security with ARCOA

  • customer has a staggered refresh cycle, the value of the equipment can be issued in the form of a credit growing over time
  • identifying assets that are usually passed over and often have significant value

Acronis Brings Machine Intelligence and New Automation Toolset for MSPs to Deliver Better Customer Experience & Business Continuity

  • announces strategic updates to its Acronis Cyber Protect Cloud platform with a new product, Advanced Automation
  • addition of Machine Intelligence (MI) to its Advanced Management
  • this expansion of the Acronis lineup will help managed service providers (MSPs) reduce complexity, stay focused on value-based service delivery, and provide the tools needed to ensure client businesses and their systems, data and applications are up and running productively, safely and securely

Lead for IT Services in Illinois

  • It is the intent of the Government Information Technology Consortium to enter into an agreement with a
    reputable Information Technology (IT) provider (“Service Provider”) to provide information technology and
    computer support services, in partial or in whole, immediately or potentially in the future, including:
  • Management and Administration
  • End User Services
  • Data Center Services
  • Network and Telecommunications
  • Application Support

 
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This Week in the Copier Industry 5 Years Ago

This Week in the Copier Industry Five Years Ago

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This Week in the Copier Industry Five Years Ago

Last Week of November 2017

sponsored by

There's been many times in my career when I've contemplating giving up, and then I consider the alternative which is being a loser.  I hate to lose, there is no excuse for losing, however I also understand that losing brings you closer to winning.  That's why I never give up!

Enjoy These great Copier Threads from Ten Years Ago This Week!

YSoft SafeQ the First Mopria Certified Enterprise Print Server

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SafeQ print management technology we provide enterprise customers will now be available to any consumer who may use their Android mobile device for personal or business use through the Mopria Print Service and the YSoft SafeQ mobile integration gateway.” Y Soft has been an Executive Member of the Mopria Alliance since 2016. It works closely with other alliance members such as Adobe, Canon, HP, Samsung, Xerox, Konica Minolta, Qualcomm, Lexmark, Kyocera, Toshiba, Brother, Epson, Fuji Xerox
Topic

Konica Minolta Continues to Strengthen its Industry Partnerships in Support of Workplace Hub

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. Alongside this, Joanna Soroka, Team Manager at Konica Minolta, demonstrated the breadth of the organization’s digital and vertical expertise, discussing the Workplace Hub Healthcare strategy. Dr. Dennis Curry, Deputy Chief Technology Officer at Konica Minolta, said, “The Workplace Hub platform represents an exciting point in Konica Minolta’s history, paving the way not only for more future of work technologies but also enriching our expertise in vertical industries such as Healthcare, as well as
Topic

Konica Minolta invests $1 million in major rebuild of Edmonton office

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Inside Konica Minolta’s newly renovated Edmonton corporate office. Konica Minolta Business Solutions (Canada) has announced the recent grand re-opening of its newly renovated corporate office in Edmonton, Alberta. The original facility was built 23 years ago, and the transformation took about ten months to complete with an investment of over one million dollars. The decision for Konica Minolta to re-invest in its Edmonton facility was well-timed. Although the city struggled during 2015 and
Topic

Ricoh ProcessDirector v3.6 introduces white paper manufacturing to streamline production

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Ricoh Europe, London, 21 November 2017 - Print service providers (PSPs) will benefit from faster and smoother production thanks to the Pre-printed Forms Replacement feature in Ricoh ProcessDirector v3.6. The latest version of the configurable process management system is being showcased at Ricoh's three day Art of the New event at its European Customer Experience Centre, Telford, UK, starting today. Ricoh ProcessDirector software combines core capabilities with optional add-on features to
Topic

BLI Honors Konica Minolta with the 2018 Document Imaging Software Line of the Year Award for Its Outstanding Portfolio

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FAIRFELD, N.J. November 28, 2017 Keypoint Intelligence – Buyers Lab (BLI), the world’s leading independent evaluator of document imaging software, hardware, and services, today announced that Konica Minolta Business Solutions U.S.A., Inc., has won BLI’s 2018 Document Imaging Software Line of the Year award for the Americas. Given once a year, this coveted award recognizes the vendor that offers the most complete and robust software portfolio across the range of document imaging application
Comment

Re: The Quest for $200K Starts Tomorrow

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George KRebs posted: Art, I loved this column, especially the lead- in history of your start as a technician. That was me in 1978-79. I worked for a Canon subsidiary in Union NJ as a tech. Just moved here from Ohio. My service manager told the owner after a year " he is a passable tech but he keeps losing his tools". It was a sign from God, I guess. Good luck on your quest. George Krebs Sent from my iPad Sent from my iPad On Nov 21, 2017, at 10:43 PM, Print4Pay Hotel alerts@hoop.la wrote
Comment

Re: The Quest for $200K Starts Tomorrow

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Art, I worked for Office Products Systems, a Canon subsidiary located on Vauxhall Rd in Union and then we moved to Mountainside. They were taken over by the New York subsidiary. I worked for them in 1978-79. I think you are right about the name. George SentfrommyBlackBerry10smartphoneontheVerizonWireless4GLTEnetwork. From: Print4Pay Hotel Sent: Thursday, November 23, 2017 11:43 PM To: George KRebs Reply To: Print4Pay Hotel Subject: Comment By Art Post: The Quest for $200K Starts Tomorrow
Topic

Canon Solutions America Sponsors the BT5K Breakthrough for Brain Tumors New York City Run & Walk

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printing, and document management solutions. A wholly owned subsidiary of Canon U.S.A. , Inc., Canon Solutions America is headquartered in Melville, N.Y. and has sales and service locations across the U.S. For more information on Canon Solutions America, please visit csa.canon.com . Canon is a registered trademark of Canon Inc. in the United States and elsewhere. Océ is a registered trademark of Océ-Technologies B.V. in the United States and elsewhere. All other referenced product names and marks
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KYOCERA Receives "Highly Recommended" Rating from BLI for Thirteen Products

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Osaka, Japan - November 28, 2017 - Kyocera Document Solutions Inc. has announced that thirteen products across its TASKalfa and ECOSYS ranges have been awarded "Highly Recommended" ratings from Buyers Lab (BLI), one of the world's foremost printing product testing providers. Kyocera's TASKalfa (8052ci, 7052ci, 6052ci, 5052ci, 4052ci, 3552ci, 2552ci, 3511i, 3011i) and ECOSYS (P3060dn, P3055dn, P3050dn, P3045dn) all received the coveted certification, which is based on rigorous testing, including
Topic

Sharp Announces U.S. Veterans Hiring Initiative For Dealers

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. subsidiary of Japan's Sharp Corporation. Sharp is a worldwide developer of one-of-a-kind home appliances, networked multifunctional office solutions, professional displays, robotics and energy systems. Sharp Imaging and information Company of America, a division of Sharp Electronics Corporation, markets Sharp's business products, including MX Series multifunction print (MFP) systems, professional and commercial displays and Skywell atmospheric water generators. For more information on Sharp's
Blog Post

Sales Leaders: 3 Reasons Why You're Setting Your Sales Reps Up For Failure

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teams are wrestling with how to combat their selling efforts to these changes. One huge area you and your sales reps are setting themselves up for failure is not effectively building and tapping into your social networks. Reality, like it or not, the presence of all types of social whether it is social media, social selling or social networks is here to stay. It is not going away any time soon. If anything it's becoming a bit more mainstream and all the more encompassing as it layers in quite
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Ricoh MP C3003SP Proposal

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Ricoh MP W3601SP Proposal

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Ricoh MP CW2200SP Proposal

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Comment

Re: The Quest for $200K Starts Tomorrow

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Ty George! I enjoy writing this stuff, hoping it can others also!
Topic

OKI Europe Appoints New Managing Director

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-winning printers and MFPs, OKI offers a range of services to help optimise print and document workflows. This, together with an integrated suite of software technologies and tools, can help businesses take control of their print and document costs in a secure environment, whether office based, mobile or in the cloud. Today OKI Europe employs over 500 staff in 15 locations (sales offices and production sites) and is represented in 60 countries throughout the EMEA region. OKI Data Corporation is a
Topic

Toshiba to remove Times Square advertising in cost-cutting move

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Chinese electronics maker Hisense Group and its sale last year of its white goods unit to China's Midea Group Co. Toshiba has said Hisense will acquire rights to use its brand for 40 years for televisions the Chinese company plans to sell globally, in a bid to expand sales of high-priced products by using the Japanese company's name value. With the company also considering withdrawing from the personal computer business, Toshiba is moving away from products targeted at general consumers, making large
Blog Post

The Quest for $200K "Another Day Another Dollar"

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forward to scheduling the appointment to review the TCO and submit order docs. Eighteen selling days left, and it's going to move very quickly from here on in. I was back at work with my CRM, looking to fill in an appointment spot for tomorrow. I've got a full day with five stops and will probably be in the field all day and then early AM on Friday. My plan is to get back to office in the late AM on Friday to follow up on all outstanding opportunities. After lunch I had scheduled a stop in with a
Topic

OFIKA GROUP LTD Acquires North West, UK Leading Print Copier Business

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Pure Copy brings a wealth of product and market experience to the business which will allow us to continue to grow our market share within the North West and the UK.' 'With £10m acquisition budget, we'll certainly be looking at making further acquisitions both in the UK and overseas within the coming months.' Chris Mandley , co-founder of Pure Copy Ltd said, 'We're delighted to now have become part of the mothership which is OFIKA. Pure Copy was a leading print copier supplier to North West
Topic

Japan court hears Toshiba, Western Digital fight on sale

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FILE- In this Aug. 10, 2017 file photo, Toshiba Corp. President Satoshi Tsunakawa speaks during a press conference at the company's headquarters in Tokyo. The feud between Toshiba Corp. and its U.S. joint-venture partner Western Digital over a planned sale of Toshiba’s lucrative flash-memory unit is being aired at a Tokyo court. At the first hearing of the case Wednesday, Nov. 29, 2017, Toshiba’s lawyers demanded 120 billion yen ($1.1 billion) in damages from Western Digital for allegedly
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Ricoh MP W6700SP Proposal

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Ricoh MP CW2201SP Proposal

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Topic

Toshiba completes Mangiarotti sale

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billion ($26 million) loss before income taxes for the third quarter of FY2017, ending 31 March 2018; an expected impact of the equivalent amount in its October 2017 business results forecast; and a write-off of JPY14.6 billion in the third quarter of FY2017. The company said it had made provision for these amounts and the impact on Toshiba's non-consolidated business results for FY2017 would therefore be limited. A transaction whereby Toshiba agreed to acquire Westinghouse UK Holding's 52% stake in
Topic

The 10 Sales Call Commandments

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by Adam Honig (reading time: 3 minutes) Learning how to make sales calls like a pro takes patience, persistence, and practice. Even the most seasoned sales professionals can still struggle from time to time on the phone. If you want to succeed in sales, not only should you use Spiro, an AI-powered CRM to help you know who to call, but you also need to know what to do and say once you get them on the line. Here are the 10 Sales Call Commandments you must obey: 1. Know Who You Are Calling If you
Comment

Re: The Quest for $200K "Another Day Another Dollar"

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Great to read your 'end-of-the-year-stories' again every morning Art!
Comment

Re: The Quest for $200K "Another Day Another Dollar"

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Nice. Good work
Comment

Re: The Quest for $200K "Another Day Another Dollar"

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Ty Martin! Hope things are well with you and family!
Topic

Canon aka Oce ColorWave 650 Question

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ColorWave 650 displsying error # 450011 then printer/ID1. Can anyone tell me what the issue is? I have scoured the web and found nothing, hoping this can get me a net new upgrade.
Topic

Brother Mobile Solutions' New PT-E800W Industrial Labeling System Offers Star Performance at ...

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. (BMS), a premier provider of mobile and desktop printers, announces the launch of its PT-E800W on-demand print and laminate labeling system, the newest addition to Brother’s popular P-touch family of high performing thermal transfer label printers. Like all P-touch label printers, the PT-E800W offers excellent printing performance, rock-solid reliability, Wi-Fi and USB connectivity options, and interoperability across all major operating systems. Craig Robinson, director of the industrial
Topic

Cold Calls in Person

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Curious to know how many cold calls everyone does per week. These would be going to door to door. Lately I've only averaged one a day, how about you?
Blog Post

The Quest for $200K "Murphy's Law"

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appointment that I wouldn't be there. Twenty minutes later I had an email from the office asking where I was. Oh no, there was an 8:30AM meeting that I forgot about. What a day today is going to be! Then the flood of emails that never stopped. I was able to take care of every email, only made maybe sales ten calls, five emails, and three inmails (Linkedin). I did receive a lead from my jerseyplotters web site for a high end wide format.Although I was able to make contact,I felt like I was
Topic

Pulse Roll Label Products & Partners to Promote Innovative Ink Solutions at Labelexpo Asia

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looking to move into the next generation of flexo printing. We will also be promoting our unique concept for UV screen inks, PureScreen, which offers substantial savings to printers using both UV flexo and screen technology. Our presence in Shanghai demonstrates our commitment to the regional label market and we are delighted to attend Asia’s largest event for label and package printers alongside our Chinese partners.” Pulse Roll Label Products is focused on providing innovative solutions for the
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Epson Large Venue Laser Projectors Power "light" Exhibition at KANEKO

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to connecting people, things and information with its original efficient, compact and precision technologies. With a lineup that ranges from inkjet printers and digital printing systems to 3LCD projectors, smart glasses, sensing systems and industrial robots, the company is focused on driving innovations and exceeding customer expectations in inkjet, visual communications, wearables and robotics. Led by the Japan -based Seiko Epson Corporation, the Epson Group comprises more than 80,000 employees
Blog Post

The Quest for $200K "Insisting that the world keeps turning our way"

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appointment for next week to present. Moving right along, my next stop was to help a quasi net new account. This client had "found" a wide format mfp with our name tag on the device. We did perform some service during the summer, however when I called the client a few days ago they were having some issues with printing. I offered to lend my expertise and give them some time with going over the print drivers. It's what we do, we help, we educate, we give up our time, and that's what relationship
Reply

Re: Brother Mobile Solutions' New PT-E800W Industrial Labeling System Offers Star Performance at ...

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It would be neat if they could come out with a full color label printer for the low end of the market
Reply

Re: Sharp Announces U.S. Veterans Hiring Initiative For Dealers

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Awesome!! Probably one of the most concerning items for our industry is where our next gen of techs will come from.
Blog Post

The Quest for $200K "Prospecting is Good Medicine"

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opportunities, one account for both black and color, and another for color. These opportunities were not immediate but can be labeled as 2018 business. Oh, one other item that was pretty neat. All of my calls to existing clients was to wish that person and their family a Great Thanksgiving. That was it, no mention of copiers or any thing else unless they asked. Two appointments off of those calls. Yeah, I was very happy with the results. My method of madness till the end of the week will be to
Topic

Epson SureColor P5000 Sets Bar for Professional Imaging Excellence

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photographer's ultimate choice of photo printers." About the Epson SureColor P5000 The Epson SureColor P5000 features Epson's advanced PrecisionCore ® TFP ® printhead and leverages the 10-color Epson UltraChrome HDX ® pigment ink set 1 with new Orange and Green inks to deliver output with a wider contrast ratio and clear, sharp images. Based upon print permanence testing, UltraChrome HDX, Epson's next-generation pigment ink technology results in prints lasting up to twice as long as our
Blog Post

The Quest for $200K "No Sandbagging for Me"

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and we could do a quick review? I then slotted that client in for Thursday AM. After slotting that client in I scheduled a drop in for 8 AM on Friday morning, that prospect needs a new device, but is only there in the early AM. I'll bring the doughnuts and the coffee and we'll have a closing party! One of my other prospects also wanted to see a demonstration for a color production system. That was a little bit of a cluster ****, since I had to schedule the CEC, schedule my Fiery Guru and then
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Re: Ricoh SR5060 Bookletmaker question

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They are fine for a low volume but can be a pain to get fixed sometimes. The biggest pain point I see with these is people get them and want to use it to fold a single sheet. If customers do that it is very, very slow and they would be much better off with the multifold unit.
Reply

Re: Ricoh SR5060 Bookletmaker question

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Ty @ msaeger
Reply

Re: Toshiba completes Mangiarotti sale

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snap, the hits keep on coming and coming
Comment

Re: Oce ColorWave 500 Price Quote

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Can anyone tell me how this compares to their Oce dealer pricing and street selling costs?
Blog Post

We Need Continuous Relevancy Management; Change Management comes too late.

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for moving in a different direction always relate to Buy-in for so many legacy organizations. In the world of business today the winners will be those who can move fast, those whose teams understand it’s not about change, it’s about constant relevancy.Think about Amazon, a company that started out selling books online; they are now a 150 Billion Dollar organization selling everything under the sun including the clouds, with a market cap which eclipses each of the top ten retailers north of 100
Topic

25 Actually Useful Outlook Shortcuts To Save You 15 Minutes A Day

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Attention Outlook users: we have something for you: a compilation of the best Outlook tips for organizing your inbox . These shortcut keys will change the way you email. In fact, after taking just two minutes to learn them, we've began saving 15 minutes a day in email. To help others do the same, we organized these keyboard shortcuts based on the three types of email views: Inbox View, Conversation View, and Compose View. Respond more efficiently, navigate your inbox with ease, and increase
-=Good Selling=-
 
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Attention Sales World... It Has Become So Easy To Connect But How Many Of You Are Truly Connecting?

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"We live in a technological universe in which we are always communicating. And yet we have sacrificed conversation for mere connection."
Sherry Turkle

Are we living in an anti-depth world?

What has happened to conversational competence?

We live and operate in a hyper-connected society. Our ability to connect with people around the world has exploded. It's never been as easy as it is right now to connect with people.

What's become more prevalent is how difficult it is to truly connect with meaning, any kind of substance and with sincerity.

Technology has supplanted face-to-face intimacy. With devices in hand or fingers on a keyboard, we can avoid human exchange and any potential awkwardness, fear or anxiety.

We are more connected than ever before through our smartphone, the internet, instant messaging and social media.

We pay more attention to the alerts on our phone than the person right in front of us.

Technology was supposed to connect us, bringing us closer together, however; in many instances it seems to be having the reverse effect.

We are becoming a society of disconnection as opposed to connection.

To my sales community... Are you more connected or less connected to your clients? I will let you think about that one for a moment.

According to MIT professor and researcher Sherry Turkle, author of the book Reclaiming Conversation, devices interfere with conversations, empathy, imagination, patience, resilience, inner life and mental health. Studies show that empathy is decreasing rapidly in rising generations.

Device dependency is stunting one's opportunity to build a human connection

Unfortunately, many are obsessed with quantity over quality, no width and no depth. I believe connecting has become shallow, superficial and ineffective.

Are you engaging in transformational conversations as opposed to transactional connections.

To my sales community, it’s about connecting in the right way, a heartfelt way. It's about engaging in two-way conversations by sharing meaningful value with each other.

It’s about immersing yourself in conversations with your clients through the giving and receiving of ideas and insights, with no limits on the range and depth of conversation.

You never will know where one conversation will lead you

Brené Brown goes onto say,

"I define connection as the energy that exists between people when they feel seen, heard, and valued; when they can give and receive without judgment; and when they derive sustenance and strength from the relationship."

If relationships are important to you, please follow along with me, whether you are a sales leader or a salesperson, I ask you to simmer on this for a moment... How many of your clients are feeling alone? How many of your clients feel heard or even valued?

How many of you are truly connecting the human dots? How many of you are neglecting your clients? Would you even know?

Yes, this is heavy stuff, however; if your desire is long term sustainability in sales then start truly connecting and creating client sustainability.

“Communication is merely an exchange of information, but connection is an exchange of our humanity.”
Sean Stephenson

At this point, some of you might be asking yourself, where do I begin? Well, consider the following as a start.

DITCH THE SUPERFICIAL RELATIONSHIPS

According to The Oxford Dictionary, superficial is defined as “existing or occurring at or on the surface; not thorough, deep, or complete; lacking depth of character or understanding.” Let's pause on the last word, understanding is the key in talking about what a superficial relationship is lacking.

You will struggle to build upon and nurture a meaningful client relationship until you're willing to talk about real issues, sharing real problems.

How many of you are real, relevant or even relatable within your client relationships?

Building meaningful relationships and truly connecting with your clients is mission critical to your success. We as humans crave and value relationships.

Relationships are a part of human nature. It's wired in our DNA.

"The more you give to your clients, the more you will receive from your clients."

The time is now to pull back the covers and dig below the relationship surface.

Grab a sheet of paper and something to write with, as you read each question, I would like for you to honestly answer...

  • Are you personally engaging with your clients?
  • Are you authentically investing in building meaningful relationships?
  • What do you really know about your clients?
  • Do you know what their career aspirations are?
  • Do you know or have a sense of what's important to them?
  • What are their values?
  • What makes them angry?

So, tell me, what did you uncover?

If you struggle to connect with yourself, you will struggle to connect with your clients.
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Click on the image to watch the replay, as you will learn how to 3x your sales results

ALLOW YOURSELF TO BECOME VULNERABLE

Genuine connection is what we crave in our personal lives but why does this become so difficult in our professional lives?

"Connection and vulnerability are our constant reminders that we are all here for a reason. Our time here is short but our impacts are great."
Melissa Joyce

In a sales world where trust is at an all-time low, where many believe those in sales are full of B.S., it's those who are willing to love, cherish, care and show compassion for their clients that will reap the relational benefits.

You must be willing to overcome fear, angst, uncertainty and insecurities. You must be willing to accept the gift of vulnerability, as vulnerability will set you relationally free.

How well are you connected to your authentic self?

It's hard to become vulnerable with your clients if you fail to become vulnerable with yourself!

It's the bravado, brash and braggadocious mentalities that set up the perception of how we should act, what we should say and ultimately how we should feel. It's seemingly risky to throw caution to the wind and share our authentic self.

Melissa Joyce nails it,

"We must be willing to completely reveal layers of ourselves in order to reach an authentic, tangible connection with another soul. Vulnerability is in actuality connection in its invisible form."

BECOME MORE HUMAN AND LESS SALESY

You must find a way to connect with your clients, showing them why you’re unique. In a business world full of empty suits, ho-hum experiences and mediocrity, why should they continue to work with you, your products or service?

It's about humanness not "sales-isms", "salesyness" or"sales crapola".

Become more human by:

  • Having a personal conversation about what's important to your clients, leaving them feeling listened to and understood.
  • Helping your clients out of unconditional goodwill, not with how much commission can I make.
  • Offering sincere gratitude to your clients.
  • Sharing a personal experience with your clients involving laughter, or tear that leads to a hug.

If you hunger to achieve true sales excellence, it can't just be about you. It must be bigger than you. You must be driven by a personal mission to make your clients business world better.

Your success is not just about closing more deals, where you sit on the sales totem pole, or the size of your last commission check; it's about how well you connect, care and have sincere compassion for clients.

Without true connection relationships will never fully blossom.

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Would you like to increase your sales success and fulfillment?

This was my goal when recording all-new materials for the new Selling from the Heart Masterclass, to increasing your sales success and fulfillment in your business.

If you enjoyed the Selling from the Heart book, you’re going to love this masterclass! It takes the tools given to the next level.

Have yet to read Selling from the Heart? No worries, you will receive an audio version as a part of the Masterclass. As an option you can get a free signed copy of Selling from the Heart (just pay for shipping and handling).

You can get your copy here - https://www.sellingfromtheheart.net/book

Together, we will go on a journey where we’ll dive into how to apply the ideas in the book to help you achieve even greater sales success.

With each of the 10 sessions, you’ll receive questions that will help you increase your sales in a way that also makes selling more enjoyable and fulfilling.

This masterclass is configured with you in mind where you can complete the course in chunks from any mobile device, iPad or computer, based on your availability.

You’ll also discover fun bonus materials throughout the course.

ACCESS THE MASTERCLASS HERE.

 
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