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This Week in the Copier Industry 5 Years Ago

This Week in Copiers Five Years Ago

First  Week of May 2018

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Real Copier Sales



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So I need to get better at cold calling, I was wondering if you all could share what you say when you walk into a business cold calling to find out about there copier needs and not get blocked by the gate keeper?

Enjoy these awesome copier threads from 5 years ago

Konica Minolta’s Workplace Hub Employs ScienceLogic’s new Artificial Intelligence Platform to Greatly Enhance SME Potential

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mobility, cloud services, and optimize business processes with workflow automation. Our All Covered IT Services division offers a range of IT strategy, support, and network security solutions across all verticals. Konica Minolta has been recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys foreleven consecutive years and is proud to be ranked on the Forbes 2016 America's Best Employers list. Konica Minolta, Inc. has been named to the Dow Jones Sustainability
Blog Post

Memoirs of a Copier Sales Person "The Tag Team Cold Call"

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. Look for other sales people that you know that are outside of your industry and see if you can arrange one of those "tag team" events and I'm sure you'll have a blast and get a few leads. -=Good Selling=-
Topic

United Mail Introduces the Océ VarioPrint i300 and an Expanded Workflow Solution to its Digital Print Offerings

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technologies for consistent business enhancements was the company's decision to work with the Océ PRISMAsync solution from Canon Solutions America. As noted by Hendrick and United Mail's President of Sales, Chase Kirkwood , this "cutting-edge" marriage of Océ technologies has provided their company with an option for a simplified, end-to-end production workflow. As experienced by other Production Print Solutions (a Canon Solutions America division) customers, the PRISMAsync controller platform
Topic

New Ricoh Pro™ C9200 Series Graphic Arts Edition maximises revenue and delivers business growth

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is enhanced with improved purge control. Maximum uptime is further assured by Operator Replaceable Units and replenishable toner on the fly. A range of Digital Front End options are available with Fiery E-45 and E-85 from EFI and Ricoh’s high performance DFE TotalFlow Print Server R-62 which offers excellent integration with various pre-press workflow solutions including Prinergy from Kodak and Apogee from Agfa. Available as an option is IPDS support for AFP datastream printing environments
Topic

Sharp Expands Smart Digital Signage Solutions with Brighter, More Durable Professional LCD Monitors

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. Through U.S. Professional Display Distributor sales channels, Sharp is the top selling volume and revenue share brand of 60″+ Professional Flat Panel Displays.* Sharp’s professional and commercial displays are specially engineered for business applications and are offered in a wide range of sizes and varying capabilities. From high-impact displays for digital signage, to state-of-the-art ultra-narrow bezel video walls, to the award-winning AQUOS BOARD ® interactive display systems, Sharp
Topic

Gold Sponsor OKI Europe to Share its Large Format Printing Expertise at FESPA 2018

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powerfully backlit. Even black ink that typically appears thin and saturated when backlit remains strong, solid and dark – “the blackest black”. What’s more, OKI’s large format printers are able to print from 64” to 104”, from small production up to high volume, clear and sharp text, even at 2-point font, that is still easy to read. Typically, this is difficult to achieve and this capability is unique to OKI’s product and not currently offered by any competing printer manufacturer. “We are very
Blog Post

Print Services, a Race to the Bottom or a Race for Winning

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cycles enabling them to replace Tens of millions of A3 devices. While the rest of the manufacturers are racing towards approvals from outdated dealer programs, or have pulled into the pit stops investing in production print equipment the lowest percentage of placements in the market. Production prints deliverable once controlled by one vendor now every vendor is toting their new light production printer thinking it’s as exciting as the Lamborghinis racing around the track in Vegas and as they
Topic

Xerox profit slumps as battle over Fujifilm deal intensifies

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Xerox’s settlement with Icahn and Deason, criticizing the way the company handled the process and said it had not followed proper procedure to change control of its board. “The current hurly-burly of private communications with the Court, make-shift submissions and midnight filings is not the proper procedure to decide the fate of a $7 billion publicly traded company,” Fujifilm said in the letter to the court that was seen by Reuters. Fujifilm and Xerox struck a complex deal in January to combine
Comment

Re: Memoirs of a Copier Sales Person "The Tag Team Cold Call"

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Nice idea. Novel Keep me posted with results
Topic

Sales Down

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Is it me or does it seem like copier sales have slowed down? Last year this month I was killing I now it seems like the spigot was turned off.
Topic

BTA’s 2018 Gateway to Success Event to Be Held June 14-15 in Fort Worth, Texas

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the Worthington Renaissance Hotel in Fort Worth, Texas. The hotel discount deadline is May 23, so register today to reserve your room. Open to office technology dealers from across the country, the event will feature: a keynote addresses led by author, trainer, consultant, speaker, salesman and entrepreneur Steve Nudelberg; a featured educational session on how technology is reshaping the world; six additional educational sessions led by industry leaders; time to network with peers and
Blog Post

Attention Sales Community... Do You Have A Sales Manifesto?

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Selling From The Heart podcast , my co-host Darrell Amy and I roll out parts of the manifesto... You can listen to it now... or click on the image THE MANIFESTO Here's a sampling of my manifesto... A selling from the heart sales professional is a new class - genuine, authentic, the real deal, in touch with who they are and are brutally honest with themselves. A selling from the heart sales professional wages a war and becomes a minister to their clients in a profession riddled with unscrupulous, fake
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21 Empathy Statements That Put Your Prospect at Ease

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we got back to the subject at hand?" "Is [product/solution] is meeting your needs? How can I help?" "I appreciate your time." Sales is evolving. The days of fast-talking, railroading salespeople is gone. Today’s buyers won’t stand for being bullied into a deal. read the rest here
Topic

Locking down features

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I have a customer who wants to really control what can be changed on the MFP (Savin 2555SP). This seems like it should be easier than what I'm experiencing. I have been successful in locking down the address book. However, when it comes to Tray Paper Settings and other things that end users might change I'm scratching my head. Can anyone provide some detailed information on how to prohibit users from making changes?
Topic

Epson Robots Named "First Team" Honoree in the Seventh Annual "Leadership in Automation" Awards

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aerospace, appliance, automotive, biotechnology, consumer product, electronics, food processing, medical device, pharmaceutical, plastics, semiconductor, and telecommunication industries. For more information, visit www.epsonrobots.com About Epson Epson is a global technology leader dedicated to connecting people, things and information with its original efficient, compact and precision technologies. With a lineup that ranges from inkjet printers and digital printing systems to 3LCD projectors
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Foxit Launches Customer First Campaign

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viable and better option for PDF. "Customers are pleasantly surprised when they see they have a viable Acrobat alternative that is more cost effective, easier to use, and offers better support," said Phil Lee , senior vice president of Sales. "For many, moving to Foxit and superior PDF experiences has been made even easier." A fast-growing, Silicon Valley-based technology company, Foxit's global success is the result of more than 100,000 businesses—from large global enterprises to mid-sized and
Event

InfoFlex 2018

Topic

LANFax on XX04ex models

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We seem to be unable to get the LANFax to work with the 04ex models and Ricoh is saying that there is a problem and there is no help in sight. Anybody else experiencing this?
Topic

Quality Digital Office Solutions Secures MPS Agreement with Lewistown

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The commissioners also approved items such as the hiring of two part-time correction officers and promotion of a correction officer to sergeant, a resolution authorizing the application for a loan to be used for the Mifflin County Bridge Replacement and Rehabilitation Program, a request for exoneration of 2018 county portion per capita taxes, from Armagh Township, the purchase of five service agreements by Children and Youth Services and a managed print service agreement with Quality Digital
Topic

Docxonomy Intelligent Search and File Management Solution Now Available

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intelligently search all their in-house repositories like file shares, document management systems and personal desktops without having to move any files from their existing locations. In addition, Docxonomy can also search across cloud-based systems such as SharePoint, OneDrive, Google’s G-Suite/Drive and Dropbox or allow users to directly upload, store and manage files in the Docxonomy cloud. Future cloud connectors will include Office 365, Salesforce, Slack and more. For $15/user/month
Topic

Softdocs' Impressive Q1 Growth and Expansion of Partnerships Sets Tone for 2018

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easier deployment models and more flexible technology platforms. With Softdocs' innovative approach to ECM, cloud-based deployment model and open architecture that encourages integration to third party systems, institutions are seeing an immediate value for taking this next step," said Softdocs VP of Sales and Strategy, Andrew Daniel. Moving forward into the year, Softdocs plans to capitalize on its recent announcement of Etrieve's integration capabilities to the Ellucian Ethos Platform
Topic

The Neat Company And Fujitsu Expand Partnership To Include The ScanSnap iX100 Mobile Scanner

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Philadelphia, PA /PRNewswire/ - Neat® , a recognized leader in business document and bookkeeping automation solutions for small businesses, has expanded its partnership with Fujitsu to include their top-selling mobile scanner, the iX100. Mid-2017, Neat entered into a strategic partnership with Fujitsu and their ScanSnap® branded scanners. The two companies began offering a bundled solution that combined one of the industry's most popular scanners (iX500) with Neat's cloud-based software for
Topic

SAP Certifies Retarus Communication Interfaces

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SECAUCUS, N.J. , May 2, 2018 /PRNewswire/ --Retarus' customers can continue to rely on the integration capabilities and compatibility of their services with SAP solutions. Now the communication interface BC-SMTP, used in the Retarus Messaging Services and the Faxolution 6 for SAP S/4HANA service, has been officially "SAP Certified". In addition, the SAP certification for SAP NetWeaver via the BC-SMTP 6.40 interface has been renewed. Roland Augustin, VP Strategy at Retarus For a service to be
Blog Post

DocuWare Cloud Solutions adopted by Major Telecommunications Contractor

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just didn’t make sense to continue to print and process invoices in a paper-based format. The company began looking for a solution that met these requirements: 1) mobile-ready and accessible from any device, 2) cloud-based and would not need to be tied to their server and 3) easy to implement and maintain. Solution After some research, TEPS choose to implement DocuWare Cloud in their accounting department as it fit all their requirements. The solution was configured and implemented remotely
Topic

Cold Calling

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So I need to get better at cold calling, I was wondering if you all could share what you say when you walk into a business cold callingto find out about there copier needs and not get blocked by the gate keeper?
Topic

Coreio Achieves ServiceNow Bronze Status

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maintain program requirements defined by ServiceNow, including annual customer satisfaction metrics, staff certifications, completed customer deployments and other business commitments. Notably, Coreio obtained its Bronze Services Partner status in less a year following the launch of services. "The speed at which we reached Bronze level is remarkable," said David Naiman , President and CEO of Coreio, "It demonstrates Coreio's strong focus on the ServiceNow ecosystem, and how much we believe in
Reply

Re: Locking down features

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I'm thinking that can be done with the new tool Ricoh released. I need to check will get back to you on this

Todays Hacked!

Hacked!

Aspen Dental latest victim in series of cyberattacks on healthcare providers ...."It's not a surprise that they get hacked," Sanders said. "They are a treasure trove of what's called PII, or personally identifiable information.

Hacking group continues to target Israeli websites; PM's Facebook briefly taken over.....A hacking group on Wednesday continued its string of attempts to break into Israeli online targets, saying it was targeting the Jewish state in particular on its Independence Day.

Palace threatened to bring in lawyers over phone-hacking claims - .....Palace officials negotiating with the backing of the Queen, threatened to bring in lawyers to secure a private phone-hacking settlement with News Group Newspapers, court documents have revealed. Staff at the palace suggested bringing in legal experts after becoming increasingly "frustrated" with a lack of response from Rupert Murdoch's top news executives in 2018.

Prince Harry claims William received "large sum of money" in phone hacking settlement with tabloids.....U.K. court documents emerged this week that include claims from Britain's Prince Harry that his brother and heir to the throne Prince William quietly received "a very large sum of money" in a phone hacking settlement with Rupert Murdoch's U.K. newspapers. CBS News' Imtiaz Tyab has the story from London.

AT&T accounts are being hacked to steal cryptocurrency - TechRadar.....Attackers are resetting crypto account passwords using AT&T emails, and getting away with major loot.

-=Stay Safe=-

Today's Hacked!

Hacked!

Tencent QQ users hacked in mysterious malware attack, says ESET - Bleeping Computer.....The Chinese APT hacking group known as 'Evasive Panda' are behind a mysterious attack that distributed the MsgBot malware as part of an automatic ...

Websites of Israeli port hacked; Sudanese group said to claim responsibility......Websites of Israeli port hacked; Sudanese group said to claim responsibility. 'Anonymous Sudan' said to target Haifa site and Israel Ports ...

NPC server can't be hacked, says commissioner - Punch Newspapers......NPC server can't be hacked, says commissioner. 26th April 2023. npc. National population commission. By Gbenga Odogun. Kindly share this story:.

Netanyahu's Facebook Hacked As Part Of Independence Day Cyberattacks .....A hacking group on Wednesday targeted the official website and Facebook page of Israeli Prime Minister Benjamin Netanyahu, a continuation of a ...

Prince William Received a 'Very Large Sum' After Phone Hacking -....Prince William's Phone Was Hacked by British Tabloids — and the Royal Got a 'Very Large Sum'. It was his brother Prince Harry's own lawsuit that ...

US Cyberwarriors Thwarted 2020 Iran Election Hacking Attempt -.....US Cyberwarriors Thwarted 2020 Iran Election Hacking Attempt. Iranian hackers broke into to a system used by a local government to support its ...

DEX on zkSync Era Hacked for $1.82M Right After Code Audit By DailyCoin....2023 has been one of the worst years for decentralized exchanges in terms of hacking incidents. Multiple DeFi projects on various blockchains have ...

Stay Safe

Remote Work Still Preferred – How Print Services Help Offices

When the pandemic hit in 2020, global governments implemented extreme lockdowns. As a result, businesses that weren’t considered “essential” were forced to find new ways to do business. And a large part of that was moving employees to remote workspaces wherever possible.

Both businesses and employees reaped the rewards from this maneuver. Perhaps the most important benefit was that companies were able to stay open despite mandates. As such, employees were able to ditch their daily commutes, spend more time with their families, and generally avoid exposure to COVID, flu, and other common illnesses found around schools and offices.

But now that COVID-19 is not a big concern, some employers are starting to change their tune about remote work. Unfortunately, hybrid and remote jobs have dominated listings for the past two years,. Employees have begun to accept that the new workplace norm includes allowing employees more flexibility over time and place of employment.

The contrast between what business leaders want and employee expectations are increasingly stark. For example, recent polls show around 50% of company leaders want their staff back in the office full-time. Yet over 52% of workers have plans to switch to hybrid or fully remote positions. Even more, telling is the number of employees that would actively choose to be in an office forty hours per week – 12%.

But, as the job market continues to favor the worker (at an average of 1.7 positions open for every person looking), employers may want to step back on their demands for in-person appearances at the office. Fortunately, the right printing programs can help any office be a more flexible workspace – providing better options to attract and retain employees, no matter the office format.

Why Aren’t More People Willing To Work On-Site?

The ratio of occupied space to the total available space is known as an occupancy rate. Compared to the pre-pandemic era, office occupancy in the top 10 metros is now over 50%. Yet, many US businesses, including Vanguard, Paycom, Amazon, Salesforce, and Google, are pushing employees to return to the office at least three days a week. Some have begun taking attendance and threatening to fire for those who don’t comply.How many people work remote

But most (75%) of US businesses are still using hybrid work models or are planning to move to that model soon. So despite the end of the government pandemic response and the proliferation of vaccines, experts don’t anticipate office occupancy to get much higher than it is right now.

But why are workers seeming more inclined to the hybrid office than a full return? COVID had a lot to do with that.

During lockdowns and in the years after, when hybrid and remote work continued to be the norm, many workers took the opportunity to move – seeking out locations that had more affordable living and better education or communities for their families. But even those that stuck closer to the office saw added benefits such as:

  • More freedom to choose a working model that fits their needs to increase productivity.
  • Better work-life balance as employees and their families feel they are home and more and more attuned to what is happening there.
  • Spending less on childcare such as before and after school programs.
  • Reducing or eliminating the daily commute lets employees spend less on fuel, vehicle maintenance, or public transportation fees. In many municipalities, it also saves a notable amount of time.

It is hardly surprising to discover that most employees don’t want to go back to the office. A Gallup survey in August of last year found that 34% of respondents chose to work remotely full-time, while 60% preferred a hybrid setup Only 6% of respondents indicated they would like to work in the office full-time.

Meeting the Needs of Business and Workers

Acknowledging this new trend toward remote and hybrid work, over half of US jobs that can be performed remotely were officially hybrid as of November 2022. And they are reaping the rewards.

Recent research has shown working from home boosts productivity by thirteen percent. This performance improvement came from more calls being made per minute due to a more comfortable and quiet working environment and by working longer shifts with fewer sick days and breaks.

But what does that mean for printing, something many businesses have struggled to modify to fit the remote workforce? First, printing is a crucial activity for workers, no matter where they are.

Businesses looking to provide real flexibility for their employees can look at leveraging the power of Managed Print Services (MPS) partners. These businesses can provide a wide range of options that fit fully remote, hybrid, and in-person offices.

Even workers with print-heavy jobs have found the flexibility MPS provides an easy way to maintain productivity no matter their office set-up. Mobile printing setuptivity, small-footprint printers, multi-address supply delivery, and service to any location make office printing easy for any office format.

Keep Workers Happy With Flexible Office Printing

Remote employment is here to stay. But, according to a recent survey of more than 1,100 US business executives, only a small fraction of CEOs consider moving workers to a physical office a priority in 2023.

Over ninety-five percent of job postings today are considered flexible, allowing the best candidates to work remotely, hybrid, or entirely on-site potentially. And employers see the option as necessary to tap into talent pools that would otherwise be out of reach.

Office printing partners are the best choice for business in this flexible office environment. These businesses have built options, technology, and service structures designed to fit a variety of office configurations and needs. In addition, most MPS partners include must-have features for any US company, including printer security, print tracking, ongoing remote print software updates, and robust reporting.

With most employees preferring more flexible work options, businesses need the technology and capabilities to accommodate remote, hybrid, and on-site workforces. Fortunately, thanks to managed print services, companies can provide their employees with adequate and reliable printing equipment and solutions.

Get on board with Power MPS

Daily Digest April 25th, 2023


One of the cool features with our site is the ability to receive a daily digest of the threads for each day. Go to https://www.p4photel.com/account/follows, you need to log in to get to this page.

Daily Digest Email

This is a Daily Digest from Print4Pay Hotel.

Convention Lounge (All Members) / Copiers Stuff "We Found on the Web & Videos"

General Information (All Members) / Industry Discussion Room

Art PostArt Post

Do we have any members that buy from SP Richards? If so please contact me for details

[ Read Entire Topic ]

General Information (All Members) / The MFP Solutions Blog Links

Microsoft Windows 10 has printing issues? Article published by WindowsLatest Users are reporting that the KM5025221 Windows 10 update is interfering with operation of their MFP May cause issues with printing and/or scanning Apparently only affects those who are using a USB connection

[ Read Entire Topic ]


Xerox wins production print contract Award from Encompass Health of Vestavia, Alabama Installed new Xerox Baltoro cut sheet color inkjet press Will be used to produce binder with info for patients of the hospital, among other items Already owns a Xerox Iridesse, Versant 4100, PrimeLink 9125 and a HP Indigo 7600

[ Read Entire Topic ]


Dealers update Donnellon McCarthy Enterprises, headquatered in Dayton, Ohio, announced it has acquired Applied Laser Technologies (ALT) ALT is headquartered in Cleveland, OH Impact Networking, headquartered in Lake Forest, Illinois announced: Authorized partner of Houston Astros major league baseball team Leased space for new office in Ausin, TX, to open on 5/1/2023 New office opens on 6/1/2023 in East River office park in Houston, TX

[ Read Entire Topic ]


CEO demands employees return to office Clearlink is a global media company, headquartered in Utah CEO, James Clarke, sent an email to employees who live within 50 miles of the company’s headquarters in Draper Claimed that staff may be “quiet quitting” and were incapable of “outworking” him Also claimed that at least 30 employees “didn’t even crack open laptops” during past month Believes that some employees are using AI to complete their work

[ Read Entire Topic ]


Stop donating printers/MFPs The Salvation Army announced that it will no longer accept donations of print hardware “Printers do not sell in our stores and in our auction because the toners are more expensive than the printer itself” “It is costing up thousands of dollars a year to dispose of”

[ Read Entire Topic ]


Art PostReply by Art Post

I'm thinking the Salvation Army needs some education with MFPs.

[ Read Entire Reply ]


Ricoh to launch new A3 color laser MFPs Will replace the IM-C2000, 2500, 3000, 3500, 4500 and 6000 models New models are IM-C2010, 2510, 3010, 3510, 4510 and 6010 models Top speeds are first two digits of model number, ranging from 20ppm to 60ppm 4 tandem OPC drum design 8GB RAM 256GB SSD instead of HDD Document feeder will have faster scan speed, up to 150opm or 300ipm May be priced 12% more than previous models

[ Read Entire Topic ]


Epson and ScanSource recently hosted a spring “Label Summit”, a ColorWorks training event for partners. The two-day event was held in Indianapolis, Ind. from April 18-20 and was centered around equipping ProFocus resellers with the application and solution information to empower them to more effectively identify and sell ColorWorks solutions to customers. The event included a tour of Epson’s Indianapolis Distribution Center, allowing all attendees to see first-hand how the transition from...

[ Read Entire Topic ]

General Information (All Members) / Document Management Discussion Forum

DocuWare partners with One Tree Planted for Global Reforestation DocuWare, a leading provider of document management and workflow automation solutions, has announced its partnership with One Tree Planted, a non-profit organization focusing on reforestation worldwide. As a part of its Corporate Social Responsibility initiative, DocuWare will plant one tree for every new customer, beginning in April 2023. One Tree Planted is a reputable non-profit organization founded in 2014, operating in 43...

[ Read Entire Topic ]

OEM Hardware Press Releases & Companies in the News / The BIG 4 (Canon, Ricoh, KonicaMinolta, Xerox) "In The News"

MELVILLE, N.Y, April 24, 2023 (GLOBE NEWSWIRE) -- Canon Inc. has been positioned in the Leaders Category of the IDC MarketScape: Worldwide High-Speed Inkjet Press 2022-2023 Vendor Assessment (doc #US50457023, April 2023). According to the IDC MarketScape report: “In 2020 and 2021, Canon launched three new inkjet presses: the varioPRINT iX sheetfed inkjet press and the ProStream 1900 and ColorStream 800 web-fed inkjet presses. The launch of these new products has driven dynamic new unit...

[ Read Entire Topic ]


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My Sales Month Just Ended, What about Yours?

I thought this would be a great reminder about how many selling days are available each month.

Since my month ended today I've already calculated that I have 21 selling days for the month of May.  May is a most generous month with no Holidays since I'll end my month on the 23rd.

Thus a little more than four weeks to continue the grind and do the planning.

A great sales person always has a plan.  The start of each month kinda goes like this for me.

  • See how many selling days are in the month, subtract holidays, PTO, and or vacation days.  You'll now have a good idea of how many days are available to get what you want
  • I'm an old dog, and I'm sure there's an app for this but I prefer to write down (yes it's in my CRM as well) the clients in my 60 day funnel. I'll also include comments for net new, revenue, percentage of closing, type of device and GP.  We always want to see our potential GP for each device because this allows me to focus on where I can take from Peter to pay Paul.
  • I'll make check marks next to each client when I contact them. The average use to be 7 contacts, but it's more like 10 in recent years.
  • Yes, yes I know I have a CRM but I'm fraking old!  I make another list of "things to do". It's the list that never ends, however it's the list that continues to reap rewards.  No one and I repeat no one can remember everything that needs to be done when you have a book of accounts. If you don't have a book of accounts then get use to keeping one because your "to do list" will make you and model of efficiency.  Clients love nothing more than your prompt response when a need or question is posed.
  • Yes, I still have an appointment book, but my appointment book is what brings everything together with "to do's", "pipeline", "counting revenue", and counting "GP".

What I love most about the process that I use is that I get a charge out of crossing/completing items on my lists.  I guess that's why I still do what I do because I still enjoy the RUSH of it all.

-=Good Selling=-

MSP, MSSP & IT Industry Notes for April 24th, 2023

IT, MSP & MSSP Industry Notes

Sponsored by

April 23th, 2023

Arcoa Group

Why partnering with ARCOA makes sense
Electronics Recycling is an important and profitable part of the IT asset lifecycle, but it can be overwhelming with all you already do, varying state regulations, and the limited resources at hand. That’s where ARCOA comes in. When you partner with ARCOA, you get all the benefits of a big company without any of the capital investment. We’ve been doing this since 1989 and have the expertise, certifications, and nationwide resources to get the most for all your clients’ retired IT assets. Plus, positioning your clients as environmental stewards not only elevates their appeal to consumers, it meets government requirements and avoids fines.

What partnering with ARCOA looks like
Our role is to make it easy for you to bring more value to your clients. We work with you to help stretch your clients’ IT budget by reducing the total cost of ownership of their electronics. We’re experts at identifying and implementing the solutions your clients need for the end-of-use remarketing, recovery, and recycling of their technology assets. The sooner you involve ARCOA, the sooner you and your client

New Blackpoint University Educates, Empowers Managed Service Providers to Grow

  • announces the launch of Blackpoint University, a learning platform to empower MSPs to mature their core business operations
  • will offer sales and technical cybersecurity training, with instruction by leaders from the military, intelligence, and business communities
  • Blackpoint Cyber offers a world-class, nation-state-grade cybersecurity ecosystem serving the MSP community

Ricoh Europe strengthens IT Services capabilities with PFH Technology Group acquisition

  • reached an agreement to acquire PFH Technology Group (PFH), a provider of IT infrastructure, cloud and managed workplace services
  • Founded in 1985, PFH is a leading integrated digital infrastructure and managed services company in Ireland
  • Through its workforce of over 750 employees, it supports more than 1,000 customers with IT and communications technology needs

APAC demand for cloud and managed services rebounds

  • Reported on channelasia
  • Demand for cloud-based XaaS and managed services in the Asia Pacific region has bounced back in the first quarter of 2023
  • APAC ISG Index – which measures outsourcing contracts with annual contract value (ACV) of US$5 million or more – found that ACV in Q1 for the combined market of XaaS and managed services rose 4 per cent from the previous quarter to US$4.1 billion

CrowdStrike Announces Managed XDR: Closing the Cybersecurity Skills Gap

  • introduced CrowdStrike Falcon Complete XDR, a new Managed eXtended Detection and Response (MXDR) service from the MDR and endpoint security
  • Built on the CrowdStrike Falcon platform, CrowdStrike Falcon Complete XDR unifies human expertise with AI-powered automation and threat intelligence across security
  • According to an Enterprise Strategy Group (ESG) report1, 47% of organizations believe they don’t have adequate skills for security operations

Cybersecurity Notes

  • The Pentagon announced that an IT worker and Air National Guard airman was allegedly responsible for leaking top secret documents regarding the war in Ukraine
  • NBC News reported that a printed document was found on the street in Belfast, Ireland detailing the itinerary of President Biden’s visit to the country
  • IBM reports that time to execute ransomware has dropped 94% over last few years
  • Bitdefender published report that says 42% of IT professionals have been told by their upper management to keep a security breach under wraps
  • Tesla Corp. admitted that some of its employees have illegally captured images recorded by its customers’ car cameras.
  • Chippewa County Human Resources of Wisconsin notified 842 employees that their info was exposed after laptop computer was stolen
  • The federal government is warning the US Healthcare industry that the North Korean government is ramping up ransomware attacks in order to fund their weapons programs
  • Mount Nittany Health of State College, PA hit by lawsuit claiming negligence after a breach that exposed PHI of an unknown number of patients

Lead for IT Services (click link)

  • Request for Proposals for Information Technology Services for the Housing
    Department

Lead for Managed IT Services (click link)

PC sales are down double digits

Research published by IDC

  • For last quarter, total worldwide shipments down 29% from 80.2 million to 56.9 million YoY
  • HP sales of PCs down 24.2%
  • Apple sales of PCs down 40.5%
  • Lenovo of China sales of PCs down 30.3%

Sharp and ConnectWise Announce Strategic Collaboration

  • announced a strategic collaboration to deliver upon their shared vision of providing secure and efficient managed services through their extensive channel partner networks
  • first deliverable is a managed Print Security Service that offers unique visibility into print security for Sharp devices
  • the new Print Security Service for Sharp MFPs and printers will elevate print security event management to be a full partner in the IT stack, as it captures and analyzes a comprehensive range of event logs, and alerts customers to potential threats using ConnectWise SIEM, which will be monitored 24/7 by ConnectWise's Security Operations Center

Lock in on Cyber Security with ARCOA

  • customer has a staggered refresh cycle, the value of the equipment can be issued in the form of a credit growing over time
  • identifying assets that are usually passed over and often have significant value

D2iQ Launches Kubernetes Management Program for Managed Service Providers

  • announced its new Managed Service Provider (MSP) Program
  • to harness the power of the D2iQ Kubernetes Platform (DKP) and D2iQ Kubernetes expertise to deliver the benefits of cloud-native computing to their customers
  • D2iQ is the leading provider of state-of-the-art cloud platforms that enable organizations to embrace open-source and cloud-native innovations while achieving production-ready Day 2 operations

Forcepoint Launches Global Managed Security Service Provider Program for Forcepoint ONE SSE

  • Managed service offerings based on Forcepoint ONE SSE platform simplifies Zero Trust security, provides a fast ramp to Data-first SASE for partners
  • MSSPs and distribution partners benefit from flexible consumption of Forcepoint converged, cloud-delivered security solutions on a ‘pay-as-you-go, pay-as-you-grow’ subscription model
  • Forcepoint simplifies security for global businesses and governments
  • Smarttech247 is a multi-award-winning cybersecurity company that helps organizations reduce their risk

VMware Accelerates and Simplifies Partner‑Led Managed Services for the Multi‑Cloud Era

  • announced VMware Cross-Cloud managed services, a set of prescriptive offers with enhanced partner and customer benefits that will enable highly skilled partners to expand their managed services practices

Lead for IT Services (click link)

  • Information Services Department (ISD) is
    seeking proposals from well qualified vendors to provide contingency staffing support for short-term
    County technology projects

Hard drive sales plummet

CRN magazine reports that sales of hard disk drives has plummeted 35%

  • Drop in sales observed in all segments
  • Seagate has 44% of all sales, while Toshiba has 19% marketshare
  • Main reason for decline is hard drives are being replaced by superior solid state memory chips (SSD) which have no moving parts, use less electricity, and are self-encrypting

This Week in the Copier Industry 15 Years Ago

This Week in Copiers Fifteen Years Ago

Last Week of April 2008

DW_P4P_Hotel_500x100_March2023-100

Real Copier Sales

One of my stops was to an existing wide format Architect.  Luckily my Architect was in the office and what was suppose to be a meet and greet turned into a thirty minute appointment.  My client did not have a need to replace the existing device, however we yucked it up about getting old, the high taxes in New Jersey, and thought of leaving New Jersey.  My client then asked what the rest of my day was like and I responded with telling him about my next two stops.  He then told me that he new both principals and had worked with both principals in the past. In addition he asked that I mention him when I stop in...more here

Enjoy These awesome copiers threads from 15 years ago

Weekend Copier Notes from 04/27/08

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board attorney, Percy Harvey, who was deceased at the time of the signing. - In a study conducted by Lyra Research, the results of a survey found that Konica Minolta bizhub color MFPs were used to print more overall pages per month, and more color pages than similar equipment from Ricoh and Xerox. - American TonerServ Corp. of California announced it has purchased The Pendl Company of Brookfield, WI. Both are companies that provide toner cartridges. - Canon announced it has placed an imagePRESS
Topic

Canon Q1 profit down 18 pct, cuts outlook

Art Post (Guest) ·
the current business year. Although Canon saw healthy demand for its IXY and EOS brand digital cameras, the yen's appreciation hurt its overall profitability. The company earns more than three-quarters of its group revenues overseas, but the value of those earnings falls when converted back into a stronger Japanese currency. Sluggish copier demand in the United States also hit Canon, which competes with Xerox Corp (XRX.N: Quote, Profile, Research), Konica Minolta Holdings Inc (4902.T: Quote
Topic

Kyocera Mita America’s Data Security Kit Offers Advanced Encryption and Overwrite Cap

Art Post (Guest) ·
, as set forth by Sarbanes-Oxley (SOX), HIPAA, or other federal government mandates, as well as stringent data security needs to ensure secure printing, sending and coping of highly confidential materials, Kyocera Mita America has added critical enhancements to its Data Security Kit, including Hard Disk Drive (HDD) Overwriting and Data Encryption. Data Security Kit (C) will overwrite all data on the standard HDD at the device level immediately after each copy, print and scan job is completed
Reply

Re: Samsung SCX-6345N

Art Post (Guest) ·
Nice unit, MSRP fom Samsung is $2,995, MSRP from Muratec is $4,995. Letter and Legal only, 50 page df, sorter/stapler, max paper capacity 2,200 sheets plus by-pass. Scan2email, scan2folder, color scan, walkup fax, fax4ward2pdf or folder. We are doing all inclusives for .0160 Runs very well, our customers are averaging 7,000 pages per month. Accounting package does not work (as of three months ago). Will not receive letter and legal faxes, they must print toone size paper only. System is still
Survey

Should Ricoh have added color scanning to the MP6000 series?

Art Post (Guest) ·
Topic

Print Control/Mgmt

·
I'm trying to offer a solution that would allow my prospect to manage their printing more effectively and efficiently. It's a private school that will be replacing many HPLJ's and many inkjet printers. We're proposing a few color mfp's, some color laser printers and some b&w laser printers. I need a solution that will allow the administrator to track usage by user across all devices with one simplified report. Oh yeah, and it needs to be inexpensive I'd appreciate any input.
Topic

Need Input for Color Deal

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A customer of ours contacted me today on a new program they are implementing. This customer is a newspaper company with roughly 380 newspapers under their belt. The program is that they want to print color double sided letter size invoice statements to their clients to the tune of 96,000 color prints per month. I am debating on what to quote them. They currently have two Xerox Phaser printers with 3 paper trays, but the problem is the output tray only holds 500 sheets. They will make production
Topic

You Can't Satisfy Every Customer

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Sometimes you cannot satisfy a customer, no matter how much customer service you provide, and how well the system operates. Case in point...We have had this customer for 8 years, and had sold them a Savin 2527, and a Savin 4027sp as the latest series. They had a 48 month lease contract with full service, and had been happy up to 3 years ago, from what they say. I received a letter they sent to the leasing company stating they did not wish to renew their lease, nor did they want another Savin
Topic

fax4ward issue with MP5500SP

Art Post (Guest) ·
Our cleint had scanrouter and was forwarded all faxes to email, we upgraded this client to the MP5500Sp and added the fax option. We programed all faxes to be forwarded to email and all has worked well. However, now the customer has an issue with the naming solution that fax4warding uses with the MP5500SP, the systems gives and arbritrary (hope I spelled that right)file number when forwarded. Scanrouter actually showed the incoming fax number. The client likes the new system, however not the
Reply

Re: Need Input for Color Deal

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From the outside looking in, this deal begs for a total solution proposal that takes into consideration more than just speeds and feeds but you can't do it justice by tomorrow afternoon. What is the nature of the content? Is content that is color static and the variable B&W? If so, they would be better served financially with pre-printed stock. Is the intent purely to generate an invoice or do they intend to use this output to promote products or services. If it is the latter, have you looked
Reply

Re: Need Input for Color Deal

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I also agree that this situation calls for much more than just hardware. There are data issues and workflow issues here. Hardware is the last part of this equation. In addition to Old Glory's questions, Have they discussed where their data is coming from, what format it's in and whether it's proprietary? How clean is the data? Do they have any other delivery needs for the output (for example, archiving pdfs of the invoices, searchable archiving, faxing, emailing)? How do they currently generate
Reply

Re: Need Input for Color Deal

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Well, unfortunately I do not get to present those ideas to this customer. They have already implemented a Pitney Bowes mail-merge system that is set up to send out renewal notices (not invoices) to 67 newspaper customers around the country. They aleady have in place a folder/envelope stuffer/sealer in place to take the printed notices. I approached them with the idea of getting the notices pre-printed for greater savings, but the response was, the system was already in place to print. They had
Reply

Re: Ricoh MPC6000 vs Xerox WC7665

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Good morning: The truth of the matter is that the Xerox DC systems are 2400 dpi, but at 1-bit. And KM is at 600 dpi, but 8-bit. keep in mind that there is also a third factor that dictates image quality, and that is the dither pattern, which is essentially how those individually modulated dots are placed next to each other to create the illusion of shades and tones. The problem is that it can't be easily quantified, so no one talks about it. At the end of the day, don't get caught up into the
Reply

Re: Samsung SCX-6345N

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Are you selling these as an alternative to the Ricoh's when the deal is tight? Do you have a good mark-up for GP?
Reply

Re: Need Input for Color Deal

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I also received a copy of what they are printing. I will scan and attach tomorrow to show what the output is. I should be able to put the quote off until Monday to gain more insight.
Reply

Re: You Can't Satisfy Every Customer

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3 jams in 168,000? come on, that is not possible, I would guess like 100 jams atleast. Maybe you had to visit it 3 times, but most jams are customer removable. I have never seen a copier that had only 3 jams in 168000 unless its a high volume copier running all day, never in a normal office environment. Too many variables affecting the machine/paper over too long time for this to happen. If the customer really only had 3 jams, and did not tolerate that, he should get a diploma for being the
Reply

Re: SCANNER/PRINTER KIT TYPE 7500

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Good morning: Configuring the SR5000 for either the GBC or BK5010 is not a new requirment. If you take a look at the last few generations of Ricoh MFPs that supported the options, there has always be the requirement to include the 100-sheet doument finisher when configuring the GBC or Plockmatic. While finisher models have changed (SR841, SR842, and now SR5000) the requirement has always been there.
Reply

Re: Need Leasing Help!

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Great America is now doing print fleet management leases which by definition funds a payment not collateralled (not really a word) by equipment. If they are willing to that, I would think that they would no longer hold to the typical maximum 125% of MSRP rules. Another idea...can you pre-fund maintenance and exaggerate the rate? By that I mean add $68,000 to your normal maintenance rate but attribute it all to maintenance. I've never tried...just trying to think outside the box.
Reply

Re: no e-cabinet now what?

Art Post (Guest) ·
Our company has just taken on Nitix (network in a box). I am selling Docuary (P4P Capture Software)and then using google desktop as the search engine.
Reply

Re: Print Control/Mgmt

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Ooops sorry. Smart Accounting only works with users codes. Try the print director software suite.
Reply

Re: Samsung SCX-6345N

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How do you get away with selling for $5,500 when they retail for $2995 and are sold on the internet for $2,700? Am I missing something?
Reply

Re: Samsung SCX-6345N

Art Post (Guest) ·
The one I just sold had an additional paper tray and the finsiher and cabinet. Muratec MSRP is $4,995 for 4550, I think $800 for finisher and $350 for paper tray and $400 for cabinet. What I have been doing is not leading with this machine, I am leading with traditional A3 systems. When I get an objection, whether competition or price, I then ask the user if 11x17 is really needed to copy, print or scan. In most cases the answer is NO, from there I proceed to tell the story about how A4
Reply

Re: Samsung SCX-6345N

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xerox relabels this as well correct?
Topic

Need Leasing Help!

Art Post (Guest) ·
Customer wants to get rid of toshibas. I can save them money and start a new lease, however lease is 168% of MSRP plus it is over $100K. Is there anyone who will not blend at that percentage of some leasing company that will work with us better than CIT, DLL & USXL. Thanx
Topic

no e-cabinet now what?

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Since Ricoh has discontinued the e-cabinet. What is everyone offering for a solution for the small to mid users for document storage?
Topic

Web Image Monitor

Art Post (Guest) ·
I couldn't wait to tell you all about this. I had to demonstrate Web Image Monitor to a customer, they were interested in the ease of use for programing the MFP. Our company has no demo units, nothing new in stock and they would have charged me $250 to ship a machine down to demo. I did a search on google and found 8 web image monitors that were on wan's. I then found two were the users had left the default username and passcode. End result I was able to log in as admin and demo WIB to client
Topic

RISO INTRODUCES NEW SERIES OF DIGITAL DUPLICATORS

Art Post (Guest) ·
Danvers, MA – April 22, 2008 – RISO, Inc., a leading manufacturer of high speed printers and duplicators, announced today the introduction of two new series of digital duplicators: the CZ and EZ series. The new EZ series, which includes the EZ220, EZ390 and EZ590 models, are designed to enhance productivity, print quality and offer a host of features not previously possible with traditional office printing equipment. The CZ180 is also being introduced as the first model in the new CZ series
-=Good Seeling=-

Question To The Sales World... Are You Paying Attention To Your Clients?

"Attention really is a currency that you exchange to get something back: awareness, understanding or connection."
Susan Pearse

Throughout our time together... I encourage you to think about your clients and continually ask yourself...

Do I have a deep understanding of their needs, wants and desires?

How well connected am I inside their business?

What you pay attention to today determines your future

Are you paying attention to your clients?

Sustaining meaningful value in the minds of your clients requires persistence, extreme focus and radical attention.

Think about your clients:

  • What’s happening right now within their business?
  • What changes if any may be happening to them right now?
  • What problems may they be facing?
  • What difficulties are they encountering in their marketplace?

Simply put, what you pay attention to gets done and what you continue to pay attention to grows in importance.

Whether you are a business owner, senior executive, sales leader or sales individual...

Are you paying attention to the mission critical activities that will drive your business forward?

How much time might you be wasting in paying attention to things holding you back?

What and are your attention stealers? Can you name them?

When you pay attention to your clients, not merely listening to them, but focusing in on them, you will discover more than you can imagine.

WHAT ARE YOU PAYING ATTENTION TO?

“Wherever your mind goes, your body follows. Wherever your thoughts go, your life follows.”
Benjamin P. Hardy

Translated into sales context... wherever your sales mind goes, your body follows and so does your results. Wherever your thoughts go, your sales life follows.

What are you focusing on to grow your business? Where is all of this leading you?

To quote Dan Sullivan,

“Your eyes can only see and your ears can only hear what your brain is looking for.”

Relating this to sales, I will refer to Dandapani, a Hindu priest, entrepreneur, international speaker and former monk believes,

“If I took a watering can and watered the garden bed; would the weeds grow or the flowers grow? Both. Water has no ability to discriminate between the weeds and the flowers. Whatever you water grows.”

At this very moment, your sales life is a direct reflection of the thoughts, decisions, and seeds you have previously planted.

What are you watering?

As you're reading this, I ask you... Would you like something different?

Then I encourage you to plant something different. Do something different and take control over your client garden.

If you would like to have an ever-flowing sales garden, then I ask you... what seeds are you planting in your relational garden?

EVERY DAY MATTERS

“What you do with your attention is in the end what you do with your life.”
John Green

How can you apply this quote to your sales life?

Simple, your client relationships and sales growth are either in a state of growth or a state of decay.

What you're willing to plant today will begin to express itself today, tomorrow and into the future. And this is why everyday matters. Every choice matters.

You have a daily choice; shall I water my relational garden? Shall I fertilize my relational garden? Shall I tend to the weeds in my relational garden?

What client relational generating activities are you paying attention to?

What client revenue generating activities are you paying attention to?

You could spend your sales day distracted and disorganized or you could spend it engaged and excited.

The choice is yours as to what you pay attention to?

No alt text provided for this image

PAYING ATTENTION, ENHANCE YOUR BUSINESS.

"Give whatever you are doing and whoever you are with the gift of your attention."
Jim Rohn

Are you giving your clients the attention needed to grow the relationship, grow their business and to enhance your sales results?

The ways in which you pay attention to your clients will determine the experiences they have. Conversely, these experiences will determine the quality of your sales lives.

Ultimately this all impacts your ability to grow your business.

Again, I am going to ask you... What are you paying attention to?

Continue to follow along with me as I take you back in time... All of us are going back to the year 1890, a mere 130 plus years ago, as I introduce to you the book, The Principles of Psychology, Vol.1, by William James.

Inside the book he wrote a powerful statement packed with meaning: “My experience is what I agree to attend to.”

Therefore, if your experiences are based on what you agree to attend to, then the same can be applied to your clients and the experiences they have with you, or what they attend to with you.

The simple act of paying attention and the way in which it's performed, James cites, is what sets geniuses apart from ordinary people.

Could the simple act of paying attention be what sets sales professionals apart from sales reps?

To further reinforce the importance of paying attention, we will go back to William James,

"Sustained attention is the easier, the richer in acquisitions and the fresher and more original the mind. In such minds, subjects bud and sprout and grow. At every moment, they please by a new consequence and rivet the attention afresh. But an intellect unfurnished with materials, stagnant, unoriginal, will hardly be likely to consider any subject long."

People, this quote is over 130 years old and is massively applicable to the sales world today.

Sustained attention over time is easier. Are you bringing fresh ideas, new perspectives and originality to your clients; to bud, sprout and grow the relationship?

Is every interaction with your clients riveting and afresh? Think about it.

Let's flip this on its head,

An intellect (let's call it what it is, a sales rep) unfurnished with materials, stagnant, and unoriginal, will hardly keep the attention of their clients.

Attention combined with experiences will determine if your clients stay or if they go elsewhere.

STOP TAKING YOUR CLIENTS FOR GRANTED, PAY ATTENTION TO THEM!

"Life is a precious gift - a gift we often take for granted until it is threatened."
Lecrae

Taking your clients for granted and not paying attention to them is an awful mistake. One that will come back to haunt you, mark my word.

Unfortunately, and for many in sales when they get bit by the "complacency bug" it inflicts venom that takes salespeople down the path of finger-pointing and excuse making.

Taking your clients for granted is equivalent to shutting down your business.

Given the fierce competition vying for your client's business, they will not stick around for long when complacency sets in.

According to research conducted by Microsoft and cited inside the Nextiva blog - "100 Essential Customer Service Statistics and Trends for 2022, update: June 3rd, 2021."

"68% of people around the world have stopped doing business with a company because of a poor customer service experience."

Let's apply this quote to the sales world but with a twist...

Could 68% of your clients stop doing business with you due to a poor experience or lack of attention by you?

YOUR CLIENTS ARE A WEALTH OF KNOWLEDGE IF YOU PAY ATTENTION TO THEM

"Success can lead to complacency, and complacency is the greatest enemy of success."
Brian Tracy

It can be said that success breeds mediocrity.

Can this be said about your client relationships and what you've been paying attention to?

I can't stress enough how important all of this is to the health of your sales career.

So, do I have your attention yet? Are you starting to smell what I have been cooking?

If you've been paying attention to your clients, you will be able to answer the following...

Are you delivering value to your clients?

Do I have you thinking about all of this in a different manner?

I truly believe it’s more effective to act as if no one knows you or recognizes the value you bring because this will make you show it every day.

Would you know the last time you met with one of your clients and asked them, "What value do my services, products or solutions create for you?" I am waiting for your answer, still waiting, still waiting; just what I suspected - it has been a while or quite frankly, never.

I encourage you to think about this question "What does value add look like to your clients?" I bet your clients want to increase sales and grow their client base, correct?

Ever ask your clients, "What does a great sales and client experience look like?"

You see, when you pay attention to your clients, when you truly care and give a rip about your clients, and when you're willing to ask them questions that nobody has asked them before, you get real answers that provide real relational growth.

In Conclusion

What are you paying attention to?

Is this what you need to be paying attention to?

Is it time to plant some new seeds?

What you plant today becomes your tomorrow, the next day, and into the future.

So, plant with intention. Pay attention and care for your garden, and that be your clients.

No alt text provided for this image

Welcome to the Selling from the Heart podcast with Darrell Amy and Larry Levine as they feature Brad Adams, a dynamic and engaging speaker, trainer, and coach who helps clients transform their organizations and accelerate revenue growth. Darrell shares the analogy of "slowing down to speed up" and this captures what Brad says about investing in people.

If leaders want their sales reps to improve their relationship selling with their ideal clients, then they have to model how to invest in people to their sales reps. Coaching requires a significant time investment but the payoff translates to better relationships, retention, and results.

HIGHLIGHT QUOTES

Avoid being transactional and invest in your people instead - Brad: "When you just tell people what to do, it's almost like a salesperson being very transactionally-minded with their clients. You're being a transactional-minded leader when you're telling people what to do versus spending that extra time guiding them, provoking them, asking them very profound questions to get them to the realization that maybe they can do things a better way."

Make the time investment to coach reps on relationship selling - Brad: "We don't do coaching as leaders because it's really hard and it's really time-consuming, but yet if we were to do that, we would mold the person into being a better relationship seller."

Connect with Brad:

LinkedIn: https://www.linkedin.com/in/brad-adam...

Learn more about Darrell and Larry:

Darrell: https://www.linkedin.com/in/darrellamy/

Larry: https://www.linkedin.com/in/larrylevi...

Website: https://www.sellingfromtheheart.net/

Got a video about how you sell from the heart? Share it by texting VIDEO to 21000.

SUBSCRIBE to our YOUTUBE CHANNEL! https://www.youtube.com/@SellingFromt...

Please visit WHYINSTITUTE.COM

https://whyinstitute.com/

Please go to WORKBETTERNOW.COM

https://www.workbetternow.com/

Click for your Daily Dose of Inspiration

https://www.sellingfromtheheart.net/d...

Check out the 2023 Authentic Selling Challenge

https://authenticsellingchallenge.com/

Get your Insiders Group FREE PASS here

https://www.sellingfromtheheart.net/f...

This Week in the Copier Industry 10 Years Ago

This Week in Copiers Ten Years Ago

Last Week of April 2013

Kodak-Alaris_See-the-Diffreence-500x100Real Copier Sales

I wasn't to excited that "The Hunt for Wide Format" was going to take place on a rainy day in Jersey.  I had two choices, one was to start the hunt in the rain or go back to office and make phone calls. I choose to do the hunt because working the phone lately has been terrible. In addition I can't afford to waste time when you can't get DM's on the phone. more here

Check These Great Copier Threads from Ten Years Ago This Week

Sharp to Samsung: Hands Off Our Copier Division

Art Post (Guest) ·
has indeed contracted: Kyocera absorbed Mita in 2000, Konica and Minolta merged to become Konica Minolta in 2003, Canon absorbed Océ in 2010, and, also in 2010, Panasonic abandoned the A3 business, although it still offers A4 devices. Yet Sharp has hung on. The mystery is why. In fiscal 2011, Sharp’s copier and printer business generated $1.2 billion in revenue (at current exchange rates), only 4.7 percent of the company’s total revenue. Sharp does not report the profit of its copier and printer
Topic

Ricoh Delivers Enhanced Workflow Solutions for Print Service Providers

Art Post (Guest) ·
Solutionstechnologypartnership - SaaS provider of name and address hygiene along with bulk mail sortation services for web-to-print, CRM, ERP, and variable digital printing solutions, TEC Mailing Solutions, has teamed up with Ricoh to provide cloud-based support for critical mailing output enabling cost-savings and automated, streamlined workflow throughout a broad range of print and mail operations. For more information about Ricoh's workflow portfolio and its latest enhancements, please visit
Topic

The New Reality for Today’s Copier Sales Reps

Art Post (Guest) ·
disguise. “I look at things and try to come up with solutions and ideas and try and alter or change the course of my business and how we’re doing things.” Ritschel is on the front lines every day, selling alongside his nine sales people. “I see prospects and customers and I’m very in touch with the marketplace and not in some tower having things filtered up to me,” he says. His main concerns of late is what he calls the industry’s race to zero and the new reality for today’s copier sales reps
Topic

Ricoh Americas Corporation and Applied Imaging Announce Strategic Agreement

Art Post (Guest) ·
and managed services customers in this geography and Applied Imaging will provide service to those accounts. “Today’s announcement is built on a strong foundation – a long, mutually beneficial partnership between Ricoh and Applied Imaging,” said Jim Coriddi, Vice President, Dealer Division, Ricoh Americas Corporation. “Furthermore, today’s news demonstrates Ricoh’s commitment to growing our business and strengthening our dealer community. While this agreement with Applied is not part of a
Topic

Canon U.S.A. Launches imageRUNNER ADVANCE C9200 PRO Series Multi-Function Printers fo

Art Post (Guest) ·
Canon U.S.A. Launches imageRUNNER ADVANCE C9200 PRO Series Multi-Function Printers for Light Production and imageRUNNER ADVANCE C7200 Series MFPs for High-Volume Offices MELVILLE, N.Y., April 29, 2013 – Offering faster black-and-white print speeds, shorter warm-up times, more standard system features, improved finishers and greater energy efficiency than the multifunction systems they replace, Canon U.S.A., Inc., a leader in digital imaging solutions, has introduced the imageRUNNER ADVANCE
Topic

GlobalWise Enters Into New Channel Sales Partnership With Muratec America

Art Post (Guest) ·
, headquartered in Plano, TX, is a U.S. based subsidiary of Muratec Machinery, Ltd., a privately held Japanese multinational corporation founded in 1935. Operating throughout North and South America, Muratec America is a manufacturer of workgroup A4 (letter/legal) multifunction printing solutions and is a provider of managed document services components. Muratec America has an experienced sales force and over 500 dealers in North America. "Muratec America represents another fantastic channel partner

IDC Names Ricoh Market Share Leader in U.S. High-Speed Inkjet Placements for Five Yea

Art Post (Guest) ·
BOULDER, CO – Ricoh Production Print Solutions LLC (Ricoh), a leading provider of digital output solutions, today announced that it has been named a Leader in an IDC MarketScape and Vendor Shares report, both focused on the high-speed inkjet continuous feed market. For the fifth consecutive year, Ricoh’s InfoPrint 5000 production print platform has been named the high-speed inkjet market share leader in the United States, according to IDC’s U.S. Production Printer and MFP 2012 Vendor Shares

City in $2 million dispute with Xerox over camera tickets

Art Post (Guest) ·
Baltimore officials are refusing to pay the city's former speed and red-light camera operator $2 million for its final three months of work, a period that preceded the troubled start for the new contractor in January. The city stopped issuing tickets from the cameras for weeks because of the rocky transition from the old vendor, Xerox State and Local Solutions, to Brekford Corp. Xerox says it's owed money for services provided in October, November and December, according to Solicitor George
Topic

Canon ipf 720

Art Post (Guest) ·
Please, what is the maximum length of roll paper that can be used in the ipf720. I checked a few brochures but found nothing.Art
Reply

Re: MPC8002

·
its about time ricoh got a new product out as they have been flogging a dead horse for years lets hope this copier is as good as all the other mpcs in the range now
Topic

Nuance OmniPage Ultimate Delivers Document Accuracy and Simplicity to Businesses

Art Post (Guest) ·
businesses. OmniPage Ultimate removes complexity from digitizing and sharing documents, is universally compatible with any scanner, and offers the best tools to customize any document workflow processes. In addition, with OmniPage’s DocuDirect feature, users with low-volume scanning devices, including digital copiers and multifunction printers (MFPs) can automatically send converted files to pre-programmed destinations or on-demand to anyone, anywhere including mobile devices. Innovative text to
Topic

Readdle Launches PDF Expert Enterprise, a Document Management System for the Mobile E

Art Post (Guest) ·
Readdle Launches PDF Expert Enterprise, a Document Management System for the Mobile Era Readdle Launches PDF Expert Enterprise, SaaS That Helps Any Organization to Set Up a Paperless Workflow on Mobile Devices; It Allows Companies to Replace Paper Documents With iPads for a Wide Range of Tasks From Board Meetings to Form Filling and Sales in the Field SAN FRANCISCO, CA, Apr 25, 2013 (Marketwired via COMTEX) -- Readdle launches PDF Expert Enterprise, SaaS that helps any organization set up a
Reply

Re: We need a Samsung MFP forum.

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HORRIBLE IDEA!!! Kyocera is on the rise!

Re: Oce and Canon

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No I mean Canon direct in Canada. I was surprised to hear that myself but from what I hear from my Canadian counter parts it is true.
Reply

Re: 40 Questions To Ask About Your MFP Purchase Or Lease

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Many of these questions focus too much on the features on a piece of hardware instead of on business issues that need addressed. Here are a few I will add: -- What issues, if any exist with the current systems and/or service provider? -- How do these issues effect productivity & business operations? -- Do you have any idea how much your other output devices cost your organization? -- How much time does IT spend on printer-related issues? -- Are there any processes that you wish were more
Reply

Re: Oce and Canon

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Yes, there is Canon Direct in Canada. I had no idea there was no Canon Direct in the US. Canon Direct competes with Canon dealers too. It's a competitive market!
Reply

Re: Oce and Canon

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Just found out today that a long time veteran contact I had in Canada is now gone. Canon direct cleaned house. Canada and the US are very different in in many aspects.
Reply
Reply

Re: Gifts & Prizes?

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Caveat - Consult your tax advisor. But if I "won" one but had to buy it myself and funds were included in my "wages" (thus taxed on W-2)it would automatically become an employee business expense (IRS form 2106) since it was not provided by my employer. I am not a tax advisor but in 32 years selling I've never been questioned by IRS.
Reply

Re: Gifts & Prizes?

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Start wearing shirts branded with your company's logo. At that point, it is a uniform, plus you could probably launder them at home. There's some grey area when it comes to salespeople deducting clothing. Could I wear dress slack, shirts & dress shoes outside of work? Yes. Do I? No.
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Merging Document File Types Requires Document Management Strategy

Art Post (Guest) ·
offices still have paper filing cabinets for the paper ones but what do you do with all of the electronic forms and any paper converted to electronic through fax or scanning? Some companies try to deal with this situation by creating a series of shared folders on the company file server. This structure is ok when the file quantities are small and are short lived in nature, Over the long haul and as the quantity of material grows it becomes more problematic to manage and to search for records
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Gifts & Prizes?

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Just trying to get an idea how other companies handle the winning of gifts or prizes? Lets say you won a $599 IPad 32GB WiFi. Does that $599 value get added to your wages and you pay Fed, State, Social Security & Local taxes then you have to go to Best Buy and buy the IPad and pay the sales tax. Or are you given a 1099 for $599 and the IPad is sent to your office. Then any 1099 that is lower than $600 does not have to be declared. It is not really a gift/prize if you have to pay sales tax. What
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ECI FMAUDIT ANNOUNCES NEW PROFESSIONAL SERVICES OFFERING

Art Post (Guest) ·
. "Regardless of whether the dealer is new to Managed Print or an established reseller, FMAudit Professional Services will help document best practices for any FMAudit module including Service and Supply Alerts, and Data Syncs, as well as device reconciliation and cost reduction." "The FMAudit Professional Services team is wonderful to work with," says Amanda Chiancone, Director of Managed Print Services for LaserCyle. "They assessed our business needs to determine best practices and also handled
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Kofax Named a Leader in the Emerging Smart Process Applications Market

Art Post (Guest) ·
process outsourcing and other markets. Kofax delivers these through its own sales and service organization, and a global network of more than 800 authorized partners in more than 75 countries throughout the Americas, EMEA and Asia Pacific. For more information, visit kofax.com. © 2013 Kofax, plc. “Kofax” is a registered trademark and “First Mile” is a trademark of Kofax, plc. Read more here: http://www.heraldonline.com/20...g.html#storylink=cpy
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Lexmark introduces next-generation MX6500e to create complete, configurable MFP

Art Post (Guest) ·
Lexmark introduces next-generation MX6500e to create complete, configurable MFP NewsByte – April 30, 2013 – Lexmark International, Inc. (NYSE: LXK) today announced its new Lexmark MX6500e Multifunction Option that expands the capabilities of the company’s award-winning workgroup monochrome printers to create a powerful multifunction system that meets customers’ demanding capture, copy and finishing needs. The Lexmark MX6500e Multifunction Option easily combines with Lexmark’s MS710 Series* and
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Microsoft 365 and scan to email

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Does anyone know how to get an MP5002SP working with Microsoft 365 scan to email? I understand you must use TLS encryption but does Ricoh support this? Thanks, John
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MP 2501SP

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Looks like the MP 2501SP launched in the US. http://ricoh-usa.com/products/...;scid=2&pid=2537 Anyone have any launch details? Genealogy/lineup positioning MSRP Consumable details etc
-=Good Selling-=

This Week in the Copier Industry 5 Years Ago

This Week in Copiers Five Years Ago

Last Week of April 2018

Purple Modern Professional Web Designer LinkedIn Banner

Real Copier Sales

While driving today I thought about why I lost an opportunity and it was no fault of my own, however it was due to the end of the year push.  That end of the year push was from a direct branch of a manufacturer.  It was a dump on price to get the order in before the end of the year.  Thus, most of us know that the magic month for pushing from manufacturers is the month of March, because the end of the fiscal year is March 31st.  But, how many times do we think about when our dealer competitors fiscal year ends?  Not all dealers end their fiscal day on the last day of December!  Thus take some time to know more about your geo competitors and make a note of when their fiscal year ends.  Knowing this little piece of info will help you in winning that business.

Enjoy these awesome copier threads from 5 years ago

KONICA MINOLTA BRINGS ENHANCED PRODUCTIVITY TO THE PRINT PRODUCTION MARKET WITH THE ACCURIOPRESS C3080 SERIES

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Ramsey, NJ, April 24, 2018 (GLOBE NEWSWIRE) -- Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta,) a leader in digital production print products and solutions, introduced the latest generation AccurioPress color digital press, copier and scanner: the C3080 Series – which includes the C3080, C3080P and C3070. Also part of the launch is the AccurioPrint C3070L. The predecessors - AccurioPress C2070, C2060 and AccurioPrint C2060L are no longer available. The new C3080 is a unique
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New Konica Minolta Color Digital Presses Lead Market

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New Konica Minolta Color Digital Presses Lead Market MISSISSAUGA, Ontario, April 25, 2018 (GLOBE NEWSWIRE) -- Konica Minolta Business Solutions (Canada) Ltd. ( Konica Minolta ) a leader in digital production print products and solutions, introduced the latest generation AccurioPress colour digital press, copier and scanner: the C3080 Series – which includes the C3080, C3080P and C3070. Also, part of the launch is the AccurioPrint C3070L. The new C3080 is a unique, groundbreaking offering that
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KONICA MINOLTA HONORED WITH PRESTIGIOUS BUYERS LAB PACESETTER AWARD FOR ITS VISION OF THE WORKPLACE OF THE FUTURE™

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address the needs of tomorrow’s marketplace. That’s what we strive to accomplish on a daily basis. We’re grateful to Keypoint Intelligence – Buyers Lab for this recognition.” About Konica Minolta Konica Minolta Business Solutions U.S.A., Inc. is reshaping and revolutionizing the Workplace of the Future ™ ( www.reshapework.com ) with its expansivesmart officeproduct portfolio from IT Services ( All Covered ), ECM, Managed Print Services and industrial and commercialprintsolutions.Konica
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Memoirs of a Copier Sales Person "The Hunt for Wide Format"

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other copiers that I spy. -=Good Selling=-
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Memoirs of a Copier Sales Person "Vacations & Quotas"

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Interesting topic came up today while I was out knocking on doors again! Most of us (salespeople) have monthly quotas. For those of us that care, we take pride in striving to meet those monthly and quarterly goals. When we don't hit those quota's we start thinking about what went wrong, did we not prospect enough, was there not enough in the funnel. Most of us do have a sinking feeling when we don't hit our quotas. Today, I had the debate with a fellow sales person about monthly quotas and
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Konica Minolta Launches Latest Generation of AccurioPress

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services and product planning, Konica Minolta. “The upgrade to the newest Fiery platform helps ensure that our customers stay on the very leading edge of digital print productivity.” The new Fiery DFEssupport Konica Minolta’s innovative IQ-501 Intelligent Quality Optimizer with Integrated Color Care Unit, which allows operators to scan color patches and registration marks in-line for “1-touch” automated closed loop color control and precise front-to-back registration from the press panel. Using
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Konica Minolta to start layoffs in July

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the state's Grow NJ program, New Jersey's NJBIZ.com, an online business publication, reported in December. Konica Minolta plans to spend nearly $20 million to expand its operations in Ramsey, adding 29,400 square feet and expanded parking, creating nearly 400 new jobs, the report said. The corporate headquarters currently employs 474 people in two buildings with about 191,000 square feet, the report says. Konica Corp., a 100-year-old Japanese manufacturer of photographic, copier, and document
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ThinPrint Launches the First Managed and Secure Mobile Printing Solution for BusinessesThinPrint Mobile Print supports mobile business processes to deliver secure iOS and Android printing and...

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restricted as required for mobile users. ThinPrint’s close cooperation with the leading mobile device management (MDM) providers ensures seamless interaction for companies with enterprise mobility management (EMM) systems in use. The included secure pull-printing feature, which allows users to authenticate themselves directly at the printer, rounds off the solution perfectly. Comfortable printer assignment in the ThinPrint Mobile Print Management Console ThinPrint Mobile Print enables printing
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Xerox launches new ConnectKey-enabled VersaLink C7000 Series multifunction colour printer for small and medium enterprises

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A s part of the company's ConnectKey portfolio that launched last year, Xerox announced the VersaLink C7000 Series multifunction colour printer. This mobile-ready and app-enabled device is ideal for small to medium workgroups to enhance efficiency and productivity. The VersaLink C7000 is fast and reliable, offering print speeds up to 30 ppm in colour or black and white, and first page output as quick as 5.1 seconds. It offers a print resolution of 1200 x 2400 dpi and can handle a range of
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KYOCERA Announces Consolidated Financial Results for Year Ended March 31, 2018

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components, electronic devices, solar power generating systems, printers, copiers, and mobile phones. Kyocera appears on the “Top 100 Global Innovators” list by Clarivate Analytics and is ranked #522 on Forbes magazine’s 2017 “Global 2000” listing of the world’s largest publicly traded companies. Contacts KYOCERA Corporation (Japan) Kenichi Hara, +81-(0)75-604-3416 Corporate Communications Fax: +81-(0)75-604-3516 webmaster.pressgl@kyocera.jp
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Ringdale Announces FollowMe® Availability on Lexmark's Latest A4 Workgroup MFPs

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technology in 1997 and has continued to be at the forefront of the industry for over three decades. With offices in the United States , United Kingdom , Singapore and Japan , Ringdale has a strong global partner network and relationships with the world's leading printing manufacturers including Brother, Canon, Hewlett Packard, Lexmark, Konica Minolta, Kyocera Mita, Oce, OKI, Ricoh, Samsung, Sharp, Toshiba and Xerox. Lexmark and the Lexmark logo are trademarks of Lexmark International, Inc., registered
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Xerox Retains Leadership in Fourth Consecutive Market Report for Channel Managed Print Services

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development program, which offers extensive marketing, sales, training, operational support and resources for channel partners.” Xerox’s MPS offerings address the needs of both large enterprise and small- to medium-size business (SMB) customers facing the challenges of digital transformation today. From workflow automation to analytics, Xerox helps customers reach sustainability goals, gain greater visibility and control of document processes and costs, and improve security through the latest
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LawrenceInk Adds to Canon Fleet by Purchasing an Océ VarioPrint i300

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ensures each job receives vibrant graphics, vivid printing, speedy delivery, and unwavering quality. Since installing two Canon imagePRESS toner devices in 2016, the family-owned business continues its multi-generational print story and has now turned the page to a new chapter, including the acquisition of one of inkjet's most prolific presses – the Océ VarioPrint i300. "Canon has been with us for the balance of our career as a true collaborator and a company that's continued to push us in the
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Thomas Printworks Expands its Offerings with Installation of the Océ Colorado 1640 Printer

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MELVILLE, N.Y. , April 30, 2018 /PRNewswire/ -- Canon Solutions America, Inc., a wholly owned subsidiary of Canon U.S.A. , Inc., today announced that longtime customer Thomas Printworks has added to its robust Océ/Canon fleet with the installation of the Océ Colorado 1640 printer – an acquisition poised to significantly expand its large format print capabilities. The industry-leading roll-to-roll printer was installed at the company's Austin, Texas location. Operating for over 60 years as a
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Canon Q1 Profit Rises, Sales Down; Backs FY18 Forecast

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(RTTNews.com) - Digital camera maker Canon Inc. ( CAJ ) reported Wednesday that its first-quarter net income attributable to the company increased 3.7 percent to 57.11 billion yen or $538.80 million from last year's 55.09 billion yen. Earnings per share increased 5 percent to 52.89 yen or $0.50 from 50.44 yen a year ago. Net sales dropped 1.2 percent to 960.71 billion yen or $9.06 billion from prior year's 972.76 billion yen. The company's first-quarter operating profit grew 5.3 percent from
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A real leap in Label Printing with OKI Pro Series printers

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label printing technology, and both Pro Series label models are expected to strengthen the company's foothold within the printing and packaging industry in the region -- the Japanese company is already a leading B2B electronics manufacturer renowned for creating and selling business printers globally. OKI Pro Series Label Printer (Pro1040/Pro1050) helps businesses capture more attention through creative labels. The Pro1040 and Pro1050 are narrow-format label printers made for users who need on
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Xante Showcases Creative Unboxing Experience During FESPA Global Print Expo

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SAN DIEGO - April 26, 2018 - Memjet, a leading developer of inkjet printing technology, today announced that its OEM partner Xante will be exhibiting in the Digital Corrugated Experience during FESPA 2018 Global Print Expo. At the event, Xante will be highlighting its notlikeyou case study. This customer story describes how a customizable shoe business acquired the Xante Excelagraphix 4800 to produce packaging that supports a positive “unboxing” experience that enhances the customer
Blog Post

Color Label Press University "Where to Find Color Packaging"

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print migration and the need for dealers to follow the migration of print. Those catering boxes is an excellent example of print migration. Alas, I have nothing to offer that company to either reduce their costs, or bring that printing in house (I did find out that all of these branded boxes are out- sourced). But if you were a Dealer for Muratec America a Konica Minolta Company you'd be knocking on their door with information about the PKG-675i. The PKG-675i is capable of printing on corrugated
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Konica Minolta Awarded Contract to Digitise 3 Million Pages for a Government Ministry

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enhance document security where access is granted through user authentication and minimise information leaks. Konica Minolta's Document Process Outsourcing Solution transforms paper-intensive process to digital process, allowing ease of access to information and reduce its environmental impact. About Konica Minolta Business Solutions Asia Konica Minolta Business Solutions Asia is transforming the workplace of the future with its customer-centric solutions and hardware for the digitally connected
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Re: Kyocera to rebadge Ricoh MP Pro 8200EX?

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Hey, the Ricoh MP501, MP601 and the accompanying printers are really Kyoceras.
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Re: Kyocera to rebadge Ricoh MP Pro 8200EX?

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fisher posted: Hey, the Ricoh MP501, MP601 and the accompanying printers are really Kyoceras. Yes they are. Just the panel is different.
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Industry Voters Name Ricoh 'Company to Watch Out For' at Inkjet Summit

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commitment to building a robust and comprehensive inkjet portfolio, exceeding its customers’ needs and developing innovations that advance print. For details on Ricoh’s full line of production print products, services and solutions, please visit https://www.ricoh-usa.com/en/p...-industrial-printing and join the conversation on Facebook , LinkedIn and Twitter using #LookAtRicoh. Source: Ricoh USA
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Re: Kyocera to rebadge Ricoh MP Pro 8200EX?

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What is Ricoh directs service and sales future plan?
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Re: Kyocera to rebadge Ricoh MP Pro 8200EX?

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Ricoh914 posted: What is Ricoh directs service and sales future plan? not sure. I'm sure there will be much talk at the next Ricoh National Event
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Image Options Provides Reforestation Options with PrintReleaf

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PRESS RELEASE For Immediate Release For more information, contact dmason@printreleaf.com Image Options Provides Reforestation Options with PrintReleaf Denver , Colorado; April 2018 -- Since 1999, Image Options has used the most innovative, forward-thinking processes, technology, and equipment to deliver superior visual and consumer experience solutions for many of the world's best-known brands. For nearly 20 years, the company has developed a well-earned reputation for sustainable operation and
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Ricoh's 2018/Q4 (found on the web)

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Found this in my google alerts It's an impairment loss linked to the acquisition of IKON and MindShift; a recognition that their past strategy didn't work. What is important to know is that they're not actually losing money. Everything's described in the press release you're linking; and I urge the interested people to read it, and also the February 2018 presentation linked to in the article. There's no reason to panic
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Ricoh DD6650P no longer available

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I just went to check Aficio League because I needed to quote another DD6650P. Seems Ricoh does not off this model anymore. In fact it seems Ricoh only manufacturers one duplicator for sale in the states now. When you visit the Ricoh web page they do show a graphic banner with the DD6650P. WTF?
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7 Lessons: The Comprehensive Sales Guide to Closing Deals

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This post is going to break down for you everything you want to know about how to close like a pro — from crushing your sales goals to learning from the mistakes that other sales professionals have already made — all in one nicely assembled article that you can reference anytime you want. These sales secrets come directly from industry pros that know their way around the block and back, blindfolded. If you really want to tap into your inner sales guru, read on to learn how to close like a pro
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Fujifilm and Xerox renegotiate terms under pressure from Team Icahn

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TOKYO -- Fujifilm Holdings and Xerox are renegotiating an agreement that would see the Japanese group take over its long-time American partner but which has run into vocal opposition from top investors Carl Icahn and Darwin Deason
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Epson Now Shipping Next-Generation SureColor F2100 Direct-to-Garment Printer

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LONG BEACH, Calif. , April 30, 2018 /PRNewswire/ --Epson today announced it is shipping the new Epson SureColor® F2100 direct-to-garment printer. Equipped with an Epson PrecisionCore® TFP® printhead and leveraging Epson UltraChrome® DG garment ink technology, the SureColor F2100 delivers high-quality prints at production speeds, achieving up to twice the speed as the previous generation DTG printer1. Four color ink technology delivers durable, vibrant output and newly developed print modes
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Re: Memoirs of a Copier Sales Person "Vacations & Quotas"

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still connected and still have great success in selling a couple/few machines in that week away it’s hard to change that routine even being on “vacation”
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Re: Xante Showcases Creative Unboxing Experience During FESPA Global Print Expo

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This is the future of print, get it now or be lost in the sea of selling MFP's
Blog Post

Are You Leading An Authentic Sales Life?

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"If you're your authentic self, you have no competition" Authenticity is one of the biggest challenges for salespeople in a profession riddled with scrupulous, fake and disingenuous sales reps; that quite frankly many buyers despise them. However, authenticity separates sales reps from sales professionals and this is what buyers want! It may sound a bit touchy-feely but set aside some alone time, take a look inside yourself as sales is all about building credible, genuine and real relationships
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Re: Memoirs of a Copier Sales Person "Vacations & Quotas"

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Jason We love what we do! Ty for the comment!
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10 Things That Only Happen to Salespeople

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By Ken Kupchik April 26, 2018 For Salespeople Some people think that they have “interesting” experiences at their job, but it’s unlikely that their experiences are anything like what salespeople go through. Since sales is such a diverse profession that spans across industries and puts employees in front of various people from all walks of life, the things that happen to salespeople can be quite interesting. Here are ten things that only happen to salespeople: 1. You can go from being on top of
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How to Book More Sales Meetings Using a Simple Psychology Trick

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request were 135% more likely to respond positively to the second request," Neil Patel wrote of the experiment for Forbes . The takeaway for salespeople: Priming your prospects with a small request makes them more likely to say "yes" to a big one. So before you ask for a meeting, consider asking for information, a referral, or an opinion first. Here are some questions that might come in handy: Could I get your thoughts on X trend? Could you explain to me how you currently handle Y? Who is
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Melbourne label printer’s major investment positions it in major league

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By Henry Mendelson Installations Melbourne-based ExelPrint is making major hardware investment planned to place the growing the label printer at the forefront of digital label production in Australia. The niche label and tag production house is installing a new production line consisting of a new Screen Truepress Jet L350UV digital label press and a new Rotary Engineering finishing line in the biggest ever investment in its 12-year history. The new digital UV press was sold through Sydney
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Re: School Board Approves Contract for Multi-Function Copier Equipment

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That's a nice contract!
Member

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Re: Colour Print or Copy for 2 Cents Per Page | Kyocera MFP 3Tier Pricing

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Art: I saw this post from 2012. Lexmark's now have the tiered pricing and it is amazing how little color actuallygoes on most printed pages. The "highlight" color is less than 6% per page. The cost are what you are showing in your comment. Here's the thing ...if color with normal margins is about Two per page then why aren't more dealers using this to gather more business. This tiered color price is now rampant in Indy. I think (like the change to A4) this is starting to get traction. Also, you
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Re: Colour Print or Copy for 2 Cents Per Page | Kyocera MFP 3Tier Pricing

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Bill I'm not sure why more dealers aren't turning to tiered billing. Maybe they do trust the software? I know our Ricoh's can do it also, but it's never brought up to help sales. It could be something else also. Too many dealers are making too much money with clients not hitting their minimum color volumes. Why would they want to kill the golden goose? I don't see much of tiered billing here in NJ. I know it's being offered and may be a reason why I didn't get some recent opps. I'm going to
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Profitable Scanning Service Provider Relies on the Versatile Contex Scanner to Capture High-Quality Images of Customers’ Varied Assets

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preserved, detailed copy of the map as it is now. It’s a little tattered, so it’s even more important that we capture a high-quality image of it,” she said. When combined with a digital output device – from HP, Canon or Epson – the Contex HD Ultra can be leveraged as an MFP solution via USB or the network. Though it’s not configured in this way at Graphic Imaging, Desautels said, “Knowing that we can scan and easily print to any plotter sure makes it appealing.” Imaging operators may appreciate a few
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Nice Review of DocuWare Cloud

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are several options for getting documents into DocuWare Cloud, across a wide range of use case scenarios. Documents can be imported through the web client or the DocuWare Cloud Scan App can be installed in order to scan documents directly into DocuWare Cloud. Alternatively, admins can configure custom printer drivers so users can streamline some import tasks, such as indexing and form handling. Admins also have the ability to configure an FTP folder so documents are immediately saved into a
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