MFP Copier Blog
Attention Sales World... The Key To Sales Success Is Looking Inward. Are You Willing To Take The Journey?
“Every answer you are seeking is already inside of you. Look within. Do the inner work.”
Akiroq Brost
I believe the truth we seek lies within us. We must do the work to uncover it, however; old habits and deep-seated beliefs blindly rob our attention, keeping us from connecting to our own best self.
To set up our journey together, allow me to introduce you to Paracelsus. I'm a firm believer in what's forever old is forever new. Paracelsus was recognized as the most influential medical scientist in Western Europe during the Renaissance period between the 14th and 17th centuries.
To quote,
"Man does not know himself and does not know how to use the energies hidden in him, nor does he know that he carries the stars hidden in himself and that he is the microcosm, and thus carries within him the whole firmament with all its influence."
Meaning... The answers you're seeking to some of your deepest questions about your sales career may already lie within you.
The hardest work one will do is the heart work.
The journey to self-discovery is a long and winding road. It becomes freedom for many who are willing to do the work. It's the road less traveled.
Are you ready to take the journey?
If so, then grab yourself a cup of coffee or tea, find yourself a comfy quiet place to sit... Take yourself back to 5 years ago, reflect for a moment and now push to the present...
- Have you reached greater heights in your sales life, now?
- Are you happier, more fulfilled and with a clearer vision, now?
- What has changed about your sales career, now?
If you want to live a better sales life, you must learn to grow.
A true sales professional doesn't sleepwalk through the day nor their career.
Voltaire, the famous 17th century writer once wrote:
“Judge a man by his questions rather than by his answers.”
I believe a fulfilling sales life isn’t determined by what you know, it is by how willing you are to learn.
One obvious way to learn is by asking questions. You do this every day without thinking about it.
Sales professionals actively and with intention think about the things they do. With an open mind they assess themselves on a regular basis. They view things through an unbiased and crystal-clear set of lenses.
Daily, they ask themselves:
- Am I learning from my mistakes?
- Am I constantly pushing myself, stretching the boundaries of comfort?
- Do I still believe in my heart I can do this?
DEEP QUESTIONING... STARTS WITH LOOKING INWARD
“Going inward. That’s the real work. The solutions are not outside of us. Get to know who you really are, because as you search for the hero within, you inevitably become one.”
Emma Tiebens
Many of you already have commendable achievements in the ‘outer work’ aspect of your life.
With this I mean growth in your sales career, growth in management, leadership, or with your relationships. However, the ‘outer work’ is a small part of who we are as humans.
The key to happiness is transforming yourself and your life through inner work.
Courtney C. Stevens once said,
"If nothing changes, nothing changes. If you keep doing what you're doing, you're going to keep getting what you're getting. You want change, make some."
Question becomes... What does it mean to do the inner work?
Turning inward is freaking scary!
Are you willing to open the cupboard and unpack what's on the shelves?
Doing the inner work is about shaping your emotions, beliefs, and attitudes to form or recreate a healthier and happier version of yourself.
It’s about adjusting and correcting your mindset to help you improve upon and facilitate your goals.
I believe the business world desperately needs more kind, loving, self-aware sales professionals to share their best selves.
ARE YOU WILLING TO CHANGE?
We all live in a rapidly and I mean rapidly changing world. Our marketplace has changed. Our communities have changed. Our clients have changed. Their clients have changed. Are you starting to get the picture?
Question for you... Have you changed?
It’s much easier to point fingers at something outside ourselves, it's the excuses many in sales love to dish out - (“those people, the situation or circumstance”) then to look inward and accept responsibility.
Are you willing to take responsibility for you?
As a sales community, we’re largely fixated on the outer work. We focus on the stack rankings, where we are at quarter or year to date, key performance indicators, and number of new clients... I'm sure you're starting to the get the picture.
Let's all take a step back for a moment and realize these are merely outer symbols. This does not reflect your inner world.
It becomes difficult to transform your sales career if you're unwilling to transform yourself.
I love how Dr. Yvette Erasmus talks about inner work,
"Inner work brings light, compassion and awareness to the conscious, subconscious and unconscious realms of your being. It’s about diving inward: speaking to yourself, being in connection and dialogue with yourself, seeing yourself, knowing yourself, loving yourself."
Looking inward becomes an emotional rollercoaster. It's hard, it's heart-breaking and it's surrendering yourself to the unknown.
It’s giving yourself grace to be called out, as you build yourself back up.
Self-growth happens through self-leadership.
Self-leadership is your ability to take charge of your own personal and professional development, to actively guide yourself towards growth and improvement.
It's about taking action and steering yourself towards becoming the best version of yourself.
This involves:
- Self-reflection
- Self-awareness
- Self-discipline
- Self-motivation
- Self-development
Dr. Yvette Erasmus goes onto say,
"No matter how crappy something feels, you remember that a phoenix rises from the flames. You stay the course. That’s what it means to have courage: to feel into the things you don’t want to feel."
She shares you must be able:
- To tolerate discomfort.
- To challenge your own beliefs.
- To examine your attachments.
- To do unfamiliar and uncomfortable things.
- To reach beyond the whims of desires of your fearful, limited, finite self.
Do you have the courage to dig in and ask yourself deep questions?
Here are some questions that will allow you to dig in:
- What are you holding onto that’s holding you back?
- What is my personal gift, and how can I bring it my clients?
- What is something you do differently than anyone else you know, and why?
- If you restarted your sales life tomorrow, what would you do differently based on what you know now?
- In what areas do I need to develop myself to best serve my clients?
THE INNER WORKS DEFINES YOU
“I was always looking outside myself for strength and confidence, but it comes from within. It is there all the time.”
Anna Freud
How would you define yourself?
What words would you use to describe yourself?
I encourage you to become your own Sherlock Holmes. Become interested in what grabs your attention and tugs on your heartstrings.
Please stop looking in the dictionary for words that define you.
Getting to know yourself allows you to tap into the road of happiness. This is mission critical to your success. Your beliefs, attitudes and your daily routines are essential to your sales well-being.
Understanding yourself means recognizing your shortcomings. It's about putting them on display for others to judge, critique and provide you feedback.
Yes, this means getting extremely vulnerable. This starts with looking in the mirror and saying to yourself, "This is me. This is the real me. This is who I am."
I believe this is about your willingness to ask yourself...
Who am I and who do I want to become?
What do I want for myself?
Why do I want to achieve these things? And what would it mean to me?
How can I become who I want to become? And what actions do I need to take to make this happen?
If you struggle to ask yourself deep questions, then mark my word, you will struggle to ask your clients deep questions.
GET COMFORTABLE WITH GOING INWARD
Becoming comfortable with being uncomfortable is what ferocious self-honesty is built upon.
I encourage you to think about this one...
How can you become ferociously self-honest if you struggle to deal with any discomfort in your sales life?
Those of you who are willing to take risks, step out of your comfort zone and create some discomfort, will reap the biggest rewards.
By venturing into new territories and challenging yourself, you will soon grow, learn, and achieve more than you initially thought was ever possible.
As you continue to swim in uncharted 'waters', you may just bring to the surface new skills, interests and new ways of going about your sales life.
Let this one sink in for a moment...
If YOU, can't challenge yourself to improve then how can you challenge your clients to improve?
John Simone nails it,
“The key to wisdom is knowing all the right questions.”
What questions are you asking yourself daily?
The questions you ask yourself directly affect the sales life you lead. The questions you ask yourself literally will determine what your mind focuses on, which triggers certain thoughts, actions, and inactions, ultimately affecting your sales results.
When you ask yourself empowering, deeply reflective questions, it shifts your mind to a whole new level and sets into motion the thinking and actions to jumpstart your sales life.
I will leave you all with this Maya Angelou quote,
"The real difficulty is to overcome how you think about yourself."
The inner work allows you to bring you to life.
The inner work creates sales freedom.
The inner work creates a sense of fulfillment.
The inner work will lead you to monumental sales growth. And isn't this what you want?
Welcome to the Selling From the Heart podcast. This week we feature David Newman, CSP, Author of Do It! Selling. He talks about getting a 'selling from the heart' experience as a prospect and how these experiences should be something we should also take note of as sellers.
David dives deep into why there's such a hesitation in the prospecting process and how Do It! Selling attempts to address that and improve performance overall. If you approach it with complete integrity, transparency, and maturity, you're set up for success.
HIGHLIGHT QUOTES
They will buy if you are selling with complete alignment with who you are - David: "You can have the world's greatest tips, tactics, techniques, and if your come-from is not from the right place, you will never ever make a sale. On the other hand, you could be human, you could fumble, you could stutter, you could say the wrong thing at the wrong time, if your come from is 100% genuine, heart-centered, and real, doesn't matter what you say."
Connect with David and get his book:
https://www.linkedin.com/in/davidjnew...
https://doitmarketing.com/selling
Learn more about Darrell and Larry:
https://www.linkedin.com/in/darrellamy/
https://www.linkedin.com/in/larrylevi...
https://www.sellingfromtheheart.net/
Got a video about how you sell from the heart? Share it by texting VIDEO to 21000.
Click HERE to preorder your copy of the rerelease of the Selling from the Heart book.
SUBSCRIBE to our YOUTUBE CHANNEL / @sellingfromtheheart !
Please visit WHYINSTITUTE.COM https://whyinstitute.com/
Please go to WORKBETTERNOW.COM https://www.workbetternow.com/
Click for your Daily Dose of Inspiration https://www.sellingfromtheheart.net/d...
Check out the 2023 Authentic Selling Challenge https://authenticsellingchallenge.com/
Get your Insiders Group FREE PASS here https://www.sellingfromtheheart.net/f...
Print Solutions For The Hybrid Office Of The Future
Remote printing has always posed issues for businesses with multiple locations and satellite offices. Whether it is enforcing company-wide print standards or managing information security, the print aspect of expanding companies has always been a point of contention. Then 2020 changed the entire office landscape.
Facing widespread closures, most corporations scrambled to temporarily convert their operations to a remote-worker tolerant atmosphere. Many businesses were forced to put the issue of print management on the back burner. The idea was that closures would be short and temporary, minimizing any potential security risks as the world dealt with a global pandemic. Once everyone was back in the office, things would go back to business as usual.
The New Normal For Remote Printing
But now, after a year of working from home, many office workers are reluctant to come back to a central office. And businesses are beginning to realize the potential benefits of a hybrid structure with more work-from-home flexibility. These benefits include fewer real estate worries, happier employees, and higher productivity rates. But the positive outcomes of a hybrid workforce won’t keep IT and Finance from thinking about the vulnerabilities and costs of all of those remote offices still needing access to print services.
Concerns Over Remote Printing
Everyone knows the IT department has an iron hold on your computer. Most are learning they also control or have access to anything you do on the mobile device you use for business. This is, of course, all in the name of security. Data breaches of big names such as Experian and Target highlight the problem hackers have become. But well-known companies are not the only ones vulnerable or even targeted. Approximately 41% of small businesses have said they were hit by a data breach that cost them $50,000 or more to recover.
What you may not know is that 11% of security incidents are print-related. Over half (59%) of businesses have reported at least one print-related breach in the past year. As print industry professionals are aware, printers have become far more than simple dot-matrix ink dispensers. Laser and ink printers nowadays have small hard drives that store the documents they print.
When employees “send” something to the printer, the complete document is forwarded to the machine. Those documents are typically stored for an extended period of time, providing a lengthy history of every item that has been printed and complete access to the information contained.
Security Concerns
But an unsecured hard drive connected to the company’s network provides more than potential access to printed items. It can also create a backdoor entry into the business mainframe, which criminals can leverage to bypass firewalls and gain access to sensitive company information. With these risks so prevalent, is it any wonder that IT departments balk at an exponential number of new home offices potentially using unsecured consumer printers?
But IT isn’t the only one complaining about an influx of home office printing. Finance is likely to begin asking questions about in-office print requirements and the increase in home-office printer purchases. But perhaps the most crucial item is printer supply management. There will be concerns about company printers being used even more extensively for personal use, leading to increased paper, ink, or toner supply costs. And what about the delivery of supplies? Shipping costs on office supplies can add up quickly in a hybrid work environment.
Options For Better Hybrid Printing
IT will be the first to offer up a VPN network option for managing remote printing security. Most companies are already using VPN to allow remote work in general. Adding printers into the already existing mix seems like a no-brainer. But VPN connections for printers are often clunky to set up, and Windows printing still requires several ports to be open within the firewall. Then there is the common issue of missing print drivers on individual devices. IT will have to look forward to managing ongoing printing problems from remote employees that require them to remote in for driver updates and other configurations. And a VPN hardly resolves any issues Finance may have regarding supply, delivery, and print monitoring.
Is An MPS Partner The Right Option?
Partnering with a managed print service provider is a far better option to control both the financial and security concerns around hybrid workforce printing. Printer services can provide secure printer models with software and services configured to the needs of the business – including the home office, remote offices, and work-from-home locations.
Print service providers using managed print services platforms like PowerMPS can make corporate print management even more straightforward. These powerful tools help business partners manage their print document output and supply usage with advanced analytics that help monitor supply levels, pages printed, and more. The system also allows printer supplies to be ordered and shipped on an as-needed or subscription basis leveraging the discounts and low freight pricing managed print service suppliers enjoy.
Managing The Hybrid Workforce Print Reality
So, as the hybrid workforce comes to fast fruition, hackers are sure to pivot further toward exploiting remote workforce printer vulnerabilities. But smart businesses will be prepared by implementing secure and affordable printing solutions for their business by partnering with reputable and innovative managed print service providers.
Vacation Time
Threads will be minimal until the 5th of June!
Todays Hacked!
Hacked!
Microsoft warns that China hackers attacked U.S. infrastructure - .....The hacking group is codenamed”Volt Typhoon,” and has been in operation ... Covington and Burling, a prominent law firm, was hacked by suspected ...
Crypto Security Firm Unciphered Claims Ability to Physically Hack Trezor T Wallet.....Unciphered's claimed method of hacking the Trezor T wallet only works if ... Unciphered has previously hacked the EthereumWallet and recovered ...
Reliance's Zivame customers say their accounts were hacked - TechCrunch....Customers of Zivame, an Indian online women innerwear store, say their personal information was exposed after their accounts were hacked.
NASCAR opens investigation into hacked radio channel at All-Star Race....NASCAR has opened an investigation into how a derogatory message was broadcast on the radio channel of Bubba Wallace's team during the All-Star ...
Chinese Malware Hits Systems on Guam. Is Taiwan the Real Target? - The New York Times.....The code, which Microsoft said was installed by a Chinese government hacking group, set off alarms because Guam would be a centerpiece of any U.S. ...
Minister's FB page 'hacked', link with explicit content added - NewsWire.....The Minister's Facebook account was hacked during a live broadcast of a discussion on the proposed amendments to Sri Lanka's labour laws.
-=Stay Safe=-
lead for KIP Wide Format MFP
see attached file
MSP, MSSP & IT Industry Notes May 21st, 2023
IT, MSP & MSSP Industry Notes
Sponsored by
Why partnering with ARCOA makes sense
Electronics Recycling is an important and profitable part of the IT asset lifecycle, but it can be overwhelming with all you already do, varying state regulations, and the limited resources at hand. That’s where ARCOA comes in. When you partner with ARCOA, you get all the benefits of a big company without any of the capital investment. We’ve been doing this since 1989 and have the expertise, certifications, and nationwide resources to get the most for all your clients’ retired IT assets. Plus, positioning your clients as environmental stewards not only elevates their appeal to consumers, it meets government requirements and avoids fines.
What partnering with ARCOA looks like
Our role is to make it easy for you to bring more value to your clients. We work with you to help stretch your clients’ IT budget by reducing the total cost of ownership of their electronics. We’re experts at identifying and implementing the solutions your clients need for the end-of-use remarketing, recovery, and recycling of their technology assets. The sooner you involve ARCOA, the sooner you and your client.
Ricoh-Toshiba deal driven by pandemic-era telecommuting and more
- Reported on Nikkei
- announced plans Friday to combine production of printers, copiers and other office machines
- cited declining demand and the rise of remote work
- preventing the outflow of cutting-edge technology to China might have also factored in
- Ricoh and Toshiba Tec will own 85% and 15% of a joint venture to be formed in 2024
CrowdStrike Ranks #1 Globally for Managed Detection and Response Market Share in ...
- announced that it ranked #1 for revenue for a second consecutive year in Managed Detection and Response (MDR) in the new Gartner® report: “Market Share: Managed Security Services, Worldwide, 2022.”
- 88% of the top 25 vendors by market share have built their MDR services on top of CrowdStrike’s CrowdStrike Falcon platform
- CrowdStrike, a global cybersecurity leader, has redefined modern security with one of the world’s most advanced cloud-native platforms for protecting critical areas of enterprise risk – endpoints and cloud workloads, identity and data.
NeoSystems Announces Executive Leadership Progression
- Brad Mitchell will take the helm as President and CEO
- Brad succeeds Michael Tinsley, who will become Chairman of the Board
- Under Tinsley's direction, NeoSystems has grown from a two-person shop to a $42 million business with more than 160 employees and 600 plus customers across the United States
TEKUMO ANNOUNCES STRATEGIC PARTNERSHIP WITH LEADING IT MANAGED ...
- announces a partnership with Balincan USA Inc., the largest third-party Managed Services provider to the Retail Industry
- Balincan USA, Inc (OTC: BCNN) is an alternative reporting publicly held company that wholly-owns Tekumo LLC
- Blackberry Research report:
- 12 malware attacks per minute
- U.S. is most targeted of all countries
- 60% of all attacks are finance/healthcare/grocery industries
- Top malware attack on healthcare from:
- Emotet, RedLine, BlackCat, Royal, Cobalt Strike and Mallox
- Critical Insight research published:
- PHI stolen up 35%
- 28 million patients impacted in last 6 months of 2022
- BakerHostetler report published on breaches:
- 45% of incidents started with network intrusion
- 17% of incidents involved insider-caused breaches
- 11% caused by unpatched vulnerabilities
- 28% of hacks ended with ransomware deployments
- 24% of all breaches in healthcare vertical (#1 target)
- 67 days = average amount of time from discovery to notification of breach
- $90,355 = average cost to investigate network instruction
- $600,688 = average ransom paid
- $1,562,141 = average ransom paid by health system
- 40% = of all vertical market organizations pay the ransom
Lead for Managed IT Services (click link)
- Server Management
- Information Technology Helpdesk
- Desk-side End user support
- Computer Equipment Lifecycle (Installs, Moves, Adds, Changes)
Lead for IT Services for 62 Workstations (click link)
- The Organization is soliciting proposals from qualified firms and proprietors for the management of
information technology services to sustain and enhance the operations and services of the Organization. - The original period of this contract will be for one year from the date of the signed contract.
This contract may be renewed by the Organization upon written agreement of both parties for up to four successive
one-year periods, under the terms of the current contract, and at a reasonable time (approximately 90 days) prior to the - SEALED PROPOSALS WILL BE RECEIVED UNTIL: June 27, 2023, 2:00 P.M. Eastern Daylight Time
SoftwareOne Acquires Beniva Consulting Group Inc. a Leader in IT Operations
- announced that it has agreed to acquire Beniva Consulting Group Inc, a leading provider in ServiceNow, Configuration Management Database (CMDB), IT and Operations Management (ITOM), Cloud Advisory and Application Services
- acquisition adds deep process automation and service management specialization to SoftwareOne’s existing market-leading IT Asset Management (ITAM) services
NexusTek and New York-based ICCS Join Forces
- NexusTek, has joined with ICCS & Co., LLC (ICCS), based in New York City
- NexusTek, is a provider of managed IT and technology consulting services
- ICCS & Co., LLC (ICCS), is a regional managed IT services provider
Lock in on Cyber Security with ARCOA
- ARCOA, data security is a critical part of what we do
- every item received, we adhere to NIST 800-88 procedures
- strict protocols to overwrite information render all data permanently removed and unrecoverable
What Is Container as a Service (CaaS)? - CrowdStrike
- is a cloud service model that offers a managed environment for deploying, scaling, and managing containerized applications
- guide will explore containerization’s key role in modern application development and deployment
Zain KSA Signs Agreement with Netcracker for Cloud-Based Managed Services
- announced today that Zain KSA has extended its partnership with Netcracker by adding cloud-based Managed Services to its deployment of Netcracker Digital BSS, Digital OSS and Customer Engagement
- Zain KSA to leverage Netcracker’s extensive managed services offerings to support its existing deployment of Netcracker and third-party solutions
- Netcracker Technology, a wholly-owned subsidiary of NEC Corporation
- Zain KSA is a digital service and solutions provider in Saudi Arabia
Ron Guerrier, CIO of HP Inc., announced he has left the firm
- Originally appointed to role in 2020
- Was also a proponent of DEI programs at company (in 11/2022, the company announced it would cut 6,000 workers by end of 2025)
Kyocera plans $3bn in chip spending to meet AI demand
- Kyocera will invest 400 billion yen ($2.9 billion) in semiconductor-related production facilities through March 2026,
- betting big on cutting-edge chips for artificial intelligence and other fields
- unveiled by President Hideo Tanimoto as part of its medium-term business plan, represent a 130% increase over the previous three-year period
Managed Network Services Market to Surpass USD 112.45 Billion by 2030 Owing to Global ...
- Managed Network Services Market reached a value of USD 59.42 billion in 2022 and is projected to reach USD 112.45 billion by 2030
- compound annual growth rate (CAGR) of 8.3% during the forecast period from 2023 to 2030
This Week in the Copier Industry Twenty Years Ago
This Week in Copiers Twenty Years Ago
Second Week of April 2003
Enjoy these awesome copier threads from 20 years ago
Ricoh Shines
Global Imaging "In The News"
What I want in a copier.........By Jim Nash
FW470 vs Xerox 8550
UC6 Print Controller BRAND NEW
Sharp Forms New Division
Pricing from Xerox
Xerox "Street Pricing"
Science, Discipline and System Analysis
Canon IR105 'Z' Folder
Re: Canon IR105 'Z' Folder
Re: Lookinf for Independent Dealers for National Installs
Can't find the new brochures??
Need Wide Format HELP!
Re: GlobalScan Training
Re: Lookinf for Independent Dealers for National Installs
Re: Lookinf for Independent Dealers for National Installs
Re: Can we????
Re: 3800CD XP Problem using codes
Re: Can we????
Re: Konica 8050 50ppm Color and B&W
Re: Canon Competition for 1232C
Can we????
HP 600N Internal NIC
3800CD XP Problem using codes
This Week in the Copier Industry 10 Years Ago
This Week in Copiers Ten Years Ago
Last Week of April 2013
Let The Ball Travel
I didn't follow up immediately but rather let the opportunity sit for a few days. I still had 35% of my month left at that time. Sometimes you just need to be patient and things can come to you. Right, nothing came to be thus a follow up call was placed two days ago. read the rest here
Check These Great Copier Threads from Ten Years Ago This Week
Konica Minolta bizhub C554e/C454e Series Offers Enhanced Performance
Epson demonstrates SureColor inkjet printer versatility at FESPA 2013
Quocirca report names Xerox worldwide market leader in managed print services for fou
10 Reasons Why Summer Is The Best Time To Lease A New Copier
Canon U.S.A. Defines a New Category of Pro AV Compact Installation Projectors with th
Epson Introduces PowerLite 4000-Series Installation Projectors for Large Venues Read
Photizo Group Selects M2 as Leader in Managed Print Services
: Ricoh Turns Off Signage All Over the World on United Nations World Environment Day
Re: Copiers from the early 90's!!!
Print Audit Partners with IDC to Provide Exclusive Offers to Premier Members
Telford Ricoh factory workers face uncertain future
Sales Traditions
Ricoh to Cut 13% of French Workforce
OKI Data Wins Sanity Printer Contract
Copiers from the early 90's!!!
Copier Repair Tools Stolen
3 Reasons Why Copiers Are The Most Interesting Technology You Will Read About All Day
Sharp Corporation to Reduce Salaries by 10 Percent
Re: Toshiba's Eco MFP. An industry first!
EFI to Present Cretaprint C3 and Fiery proServer at Ceramics China
Workflow Makes Document Management Hum
Re: Toshiba's Eco MFP. An industry first!
Re: ADP Color LaserStation 14 info needed!
Re: Copiers from the early 90's!!!
Re: Copiers from the early 90's!!!
Re: Copiers from the early 90's!!!
Re: Ricoh CW2200SP Maintenance Pricing
Re: Ricoh CW2200SP Maintenance Pricing
Global Financial Services Leader Selects Kofax for Wholesale Lockbox Banking Solution
This Week in the Copier Industry 15 Years Ago
This Week in Copiers Fifteen Years Ago
Last Week of April 2008
Real Copier Sales
Make a plan for attaining goals that you believe will make you happy. Your mood will very likely increase as your pursue your goal because you will feel better about yourself for going after something you value. And, you will begin to see more sales, which equal more $$$$$.
Enjoy These awesome copiers threads from 15 years ago
Konica Minolta Launches Bizhub 421
Global buys BIg Ricoh Dealer!
Ricoh Wins Boys & Girls Clubs of America Account
The New Push to Get Rid of Paper
Xerox Gel Ink Printer
CANON U.S.A. COLOR imageRUNNER C5185 SOLUTIONS ACHIEVES FIVE STAR-RATING FROM BERTL,
WORKFLOW EFFICIENCY IMPROVED WITH RICOH’S GLOBALSCAN 3.1 WORKFLOW SUITE
Is anyone else facing this from Xerox?
Re: Ricoh Rumor!! New Strategy?
Re: Is anyone else facing this from Xerox?
Re: Features you would like to see on future products
Re: Is anyone else facing this from Xerox?
Re: Sales Tips
Re: Ricoh Rumor!! New Strategy?
Re: Ricoh Rumor!! New Strategy?
Re: Ricoh Rumor!! New Strategy?
Re: LAN Fax Instructions
Re: Features you would like to see on future products
Re: Global buys BIg Ricoh Dealer!
Features you would like to see on future products
A Beacon Of Sales Hope Builds Trust Through Honesty, Transparency, And Integrity… Are You A Beacon?
"Whoever walks in integrity walks securely, but he who makes his ways crooked will be found out."
Proverbs 10:9
With trust in sales being ridiculously low. With skepticism being at all time highs. And with the B.S. meter... Well, we know where that meter sits, the question for all of you...
Are you waking with integrity?
Is honesty, integrity and transparency important characteristics to you?
Quite frankly, these are foundational aspects of healthy relationships. Why? Because anything built on a lie isn’t made to last since it will not provide security and comfort.
Let that one simmer, as you think about your clients.
"Lying lips are an abomination to the Lord, but those who act faithfully are his delight."
Proverbs 12:22
You can’t build anything solid, long-lasting and meaningful when someone isn’t telling the truth.
So, how do you build deep meaningful client relationships? You bring honesty, integrity and transparency to the forefront. You carry yourself with congruency. You simply lean-in to your clients, and you give a rip about them.
I believe all of this starts in the heart. Its one's commitment to lead a pure, righteous and forthright lifestyle. This doesn’t mean perfection, it means walking in grace and leading with gratitude. It's doing the right thing no matter who is or isn’t watching you because it's the right thing to do.
"Secrecy breeds suspicion. Transparency breeds trust"
Pastor Craig Groeschel
Transparency reveals your character. Transparency is all about intentionally sharing your soul to the world by showing your true self to others.
Being transparent is powerful. It's hard to be transparent if you're not transparent with yourself.
Are you living a transparent sales lifestyle?
If not, what's holding you back?
A transparent sales professional throws the entire deck of cards on the business table.
Many in sales will talk about being transparent, unfortunately, the talk doesn't match the walk.
Let's face it, the sales community has a trust, respect and credibility issue.
YOU MUST BUILD TRUST
"The glue that holds business relationships together, that is trust, and this trust is purely based on integrity."
Brian Tracy
Building trust is an active and ongoing process, and if you ignore it, trust will decrease over time.
Just curious...
When is the last time you sat with one of your clients and asked them to describe what a trusted business relationship looks like?
Ipsos, a global market research firm, published their annual Global Trustworthiness Monitor, and asked respondents what were their top four drivers of trust in businesses.
In order...
- Keeps promises
- Open and transparent
- Behaves responsibly
- Good value for price
Folks, here comes the mirror moment... And this just might be a gut-check moment for many of you.
Are you keeping your promises, really?
Are you open and transparent, really?
Are you behaving responsibly, really?
Are you bringing meaningful value for the price, really?
I believe a heartfelt professional measures success not by the size of their commission check but on the impact they've made on their clients.
They love, cherish and deeply connect with their clients.
They are not afraid to be different, act different and think different.
Leading your life with integrity, transparency and honesty, you soon stand out as a beacon of hope.
Integrity in sales, is our highest and most valuable human commodity.
BUILD TRUST, BECOME A BEACON OF HOPE
"Be a guiding light, a safe harbor, a beacon of hope, and a solid foundation for those around you."
Jennifer Gayle
Merriam-Webster defines beacon as:
- a signal fire commonly on a hill, tower, or pole
- a lighthouse or other signal for guidance
- a radio transmitter emitting signals to guide aircraft
- a source of light or inspiration
Have you become a source of light and inspiration with your clients?
Are you engaging in conversation with them with honesty, transparency and integrity?
"Transparency is a suspicion eliminator."
Pastor Craig Groeschel
I believe you all have endless opportunities to become a beacon.
- You become a beacon every time you get through a challenging conversation with a client.
- You become a beacon every time you stretch yourself by speaking the truth.
- You become a beacon every time you take off the mask and allow yourself to be real.
Become that beacon of inspiration for your clients. Become that lighthouse and guide them towards business betterment.
When you can be straight with your clients, they will be straight with you.
Live your sales life with the BEACON acronym of:
B - Belief
E - Encouragement
A - Attitude
C - Compassion
O - Offer to help
N - Nourish
Becoming a beacon of hope means to embody the qualities and actions that inspire and uplift others, and this directly pertains to how you interact and carry yourself with your clients. It means becoming a symbol of optimism, encouragement, and resilience.
A beacon of hope is someone who brings people together and fosters a sense of connection, belonging and community. They create an environment where individuals can support and uplift one another.
A beacon of hope reduces suspicion, speculation and skepticism. Lack of transparency leads to speculation, rumors, and mistrust. Transparency diffuses suspicion while addressing concerns directly, all this leads to fostering an environment of trust and openness.
Imagine for a moment how this builds trust.
A beacon of hope leads by example. They demonstrate integrity, kindness, and authenticity in their words and actions. Their consistent behavior inspires others to follow suit and become beacons of hope themselves.
A beacon of hope is a strength builder, are you?
BEING TRANSPARENT IN YOUR COMMUNICATION BREEDS TRUST
In a post trust sales world, transparent communication is mission critical to your sales success.
Dennis Prager eloquently says,
"Goodness is about character... integrity, honesty, kindness, generosity, moral courage, and the like. More than anything else, it's about how you treat other people."
Without all of this, there will be cracks in foundational layers of your client relationships.
I wholeheartedly believe that fear, ego, bravado and insecurity prevent many from leading a transparent sales life.
A few questions for you to ponder:
- Are you brave enough to be honest and truthful with everyone you meet?
- Are you brave enough to lead with your flaws?
- Are you brave enough to lead your sales life full of integrity?
It's about being sincere, open, and being a real human. It's about being authentic, showing respect and having concern for others.
No pretending, no BS, and no lies. Being transparent in sales is speaking the truth.
A huge shout out to my friend Todd Caponi, as he introduced me to this 1919 quote by Arthur Dunn, "If the truth won't sell it, then don't sell it."
You simply have a choice... You can put on a sales show and hope you don't get exposed as being an empty suit or you can embrace transparent, honest and integrity filled conversations. The decision is yours.
A sales professional skips the show and gives their clients what they crave... sincerity, substance, heart and complete transparency.
Mother Teresa famously said,
“Honesty and transparency make you vulnerable. Be honest and transparent anyway.”
Do you feel you communicate in a transparent way with your clients?
Transparency requires courage.
Transparency is directly related to our relationship with accountability.
How trustworthy you perceive yourself will directly impact on how trustworthy you perceive others to be.
Do your clients perceive you as being trustworthy? If so, how would you know? Have you taken the time to ask them?
WHAT WILL YOU DO?
When it comes to transparency...
I believe if you struggle to see through your clutter then how can you help remove your client’s clutter?
I believe if you struggle to see yourself through the clear lens of reality then how can you help your clients envision a better business outcome?
I believe transparency is about self-awareness, authenticity, open communication and self-accountability.
The great U.S. President, Thomas Jefferson once said,
"Honesty is the first chapter in the book of wisdom."
Transparent, real, open and honest professionals connect at the heart level. They connect on a real, relatable and relevant level.
It's about having a willingness to learn and to become open to your client's ideas and input.
It's about intentional curiosity and becoming interested in your client interactions.
Imagine for a moment, if more salespeople ditched the empty sales rhetoric and simply brought honesty, integrity and transparency to their client communication, there wouldn't be as many empty suits.
“Transparency sells better than perfection.” In fact, “unexpected honesty and transparency shorten sales cycles dramatically.”
Todd Caponi
Huge announcement... A dream come true... Selling From the Heart has been picked up by a New York Publisher!
I had no idea when I self-published Selling from the Heart that all of this would happen. This is why I firmly believe authenticity wins in a world full of empty suits.
A huge thank you to David Han**** and the team Morgan James Book Publishing for believing in me.
The best is yet come!
Will you support me in bringing this message to the sales community?
This Week in the Copier Industry 5 Years Ago
This Week in Copiers Five Years Ago
Last Week of May 2018
Real Copier Sales
Almost a week ago I had an email response from my jerseyplotters web site from a company was interested in a wide format MFP. I followed up with a few emails and a call for the first three days and finally connected with one of the DM's on the fourth day. As luck would have it, we are flush with wide format...read more here
Enjoy these awesome copier threads from 5 years ago
Ricoh celebrates key sales and outstanding visitor engagement at FESPA
Idealliance Awards Distinguished Digital Press System Certification to EFI’s Xerox® EX-P 6 Print Server Powered by Fiery® and the Xerox® Iridesse™
Ricoh Sees 'Chaos' Among Rivals As An Opportunity
A Selling From The Heart Sales Professional Doesn't Wreak Of Commission Breath!
Five Copier Lease Programs That You May Have Forgotten About
Three MGI JETvarnish 3D Customers Win Eleven FSEA Gold Leaf Awards
Hays school board approves copier bid on split vote
Lawsuit fines Toshiba and other tech companies for price-fixing conspiracy
Color-Logic Certifies Nilpeter Panorama Digital Press
Epson America Named Partner of the Year by TriMega Purchasing Association
Fujitsu World Tour Takes Manhattan, Showcasing the Unique Approach of Co-Creation for Success
European Photobook Leader CEWE Invests in 2nd MGI JETvarnish 3D Evolution
Fortinet Expands Global Managed Security Service Provider Program with New Services Enablement and Technical Support Offerings
Re: Five Copier Lease Programs That You May Have Forgotten About
Re: Five Copier Lease Programs That You May Have Forgotten About
Re: Five Copier Lease Programs That You May Have Forgotten About
Re: LANFax on XX04ex models
Freudenberg IT (FIT) to Highlight New CIO Dashboard at SAP SAPPHIRE NOW and ASUG Annual Conference
New Version of SAP® MaxAttention™ Offers a Broader Range of Support for Digital Transformation
PSIGEN Launches PSIcapture 7.0 with Email Capture and Enhanced Functionalities
SentryOne Adds Five New Partners to Its Global Partner Network
Funniest Copier Stories Ever Told "Part II"
I've been wanting to put this anthology together for a some months. Since I have a sales month where I can breath again I've found the time to put these together.
If you know any of these awesome sales people that sold copiers in the 70's shoot them a note or post a response on this blog for them. Now for Part II
Funniest Copier Moments
Chuck Parr One of my first sales was at a small law firm at 120 Wall St. by the East River. The Managing Partner told me all about their copier, which they weren’t happy with, in his heavy Brooklyn accent. He said it was “Copy-uh Two”, I’d been thru some good competitive product training ( there weren’t that many products to know back in 1975) I immediately knew it was the notorious roll-fed IBM Copier2. I was well versed about its pricing – generous limitless “Top Stop” Pricing where the customer did not pay a click charge for any volume over 40,000.
I diligently got the key info I needed like volume - how many rolls of paper they used - key documents etc. I prepared a very nice side-by-side comparison of the IBM 2 versus the just released Xerox 3100. Speeds and Feeds. Pricing and the “FABs” for the law firm and the inevitable monthly savings that every proposal always seemed to project. When I met with the Partner and walked him thru my proposal, I had included a picture of an IBM II that I had cut / pasted from SpecCheck (do they still publish that ?). The partner cut me off before I could go further and said - “let me show you our machine ”. He walked me back to the copy room and there stood his machine - an “Olivetti COPIA 200 “. I was flabbergasted and red faced. I didn’t even know that Olivetti made copiers. He actually laughed about it when I explained the mix-up. He allowed me to revise my proposal. Ultimately they rented a Xerox 4000 for much more $ than their Italian job. It was my biggest sale to date as a territory rep. You can read the rest of Chuck Parr Selling Copiers in the Seventies here
Ed Mclaughlin I remember one day when a particularly aggressive guy tailgating me over the Benjamin Franklin Bridge pulled up behind me at the toll gate within inches of my rear bumper became startled when as I pulled away from the toll booth, he right behind me, the door suddenly flipped open. The 250 LBS 3M “209” monster came screaming out of the back. It had an automatic document feed on it, and it hung just inched from the windshield of his beautiful new MGB sports car. I knew what the look of fear was that day. I jumped out, pushed the copier back in the car, jumped back in, and took off. The MGB took a few seconds to compose himself, and I noticed a safe distance between him and me as I traveled down the highway. You can read the rest of Ed Mclaughlin Selling Copiers in the Seventies here
Darrell Leven There are many but you would have to know the characters in the stories. Prospects used to get excited when you showed them that the big orange lever on the side of the Savin 770 Copier could switch paper size from 8 1/2 x 11 to 8 ½ x 14 ….. that was a big selling feature over the Xerox 3100….it only has one size cassette in the machine. You can read the rest of Darrell Leven Selling Copiers in the Seventies here
Rich Sissen We sold the Apeco 288. It was a liquid coated paper roll copier. We call it the “Jam o meter”. When jam on a demo, this happen often, you told the prospect. “ I am glad that happen, now I can show you how easy a jam is to clear You can read the rest of Rich Sissen Selling Copiers in the Seventies here
-=Good Selling=-
We'll be posting part III next week