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Is the Pandemic Over Yet?

I've been thinking quite a bit about the world that I now sell in.  With the Delta variant picking up steam here in the East, I'm concerned that the Pandemic may have not run it's course just yet.

It's my belief that this pandemic started here in the US in late November or early December of 2019.  The reason I believe that is because everyone in my family got sick in December and all of us tested negative for the flu.  It was nasty for us but we came out it. We'll never know since there was no testing for COVID19 at that time.

Thus as far as I'm concerned we're into this for 21 months now and most of us in the sales world have experienced 18 months of change. Personally I thought we were out of this in May, however in recent days at least here in NJ some businesses have instituted their own mask mandates, all K12 schools will be in session but all will have to wear masks, and most all of our colleges are mandating that students be vaccinated or they can't attend class. In addition I've heard of some businesses now mandating that a condition of employment is that you're vaccinated  for COVID19.  The NJ Marathon was just cancelled and many indoor and outdoor events are requiring proof of vaccination.

Sales

Sales has been uneven for the last 90 days. Some months are up and some are down, I was fortunate to close two rather large opportunities last week that totaled $135K in revenue.  One of those opps with an existing client took 6 months from start to finish. The other opportunity that closed wasn't even on my 90 day funnel (the hardier you work, the luckier you get).  However I still think about the state of business if those two opps did not go down.  When removing those opps the market here in NJ is sluggish and it's not just me, I've spoken to two other dealer principals that are seeing the same business climate in NJ.

BTA National Event

This week features the BTA National Convention in San Diego. Many solution vendors, speakers and vendors will gather from across the county for this two day event.  I'm sure the state of our industry will be one of the hot discussions with those back door chats. I wish I could be there but I choose to stay home and put in the work to make sure I can finish my year where I want to be. This is what I do and I know no other way and I still enjoy what I do even after all of these years.

Questions I Have

  • Will companies in our industry start to mandate a COVID19 vaccine for employees?
  • Will companies that I visit require me to show proof of vaccination?
  • Will companies revert back to no visitors from salespeople as the Delta variant gains strength?
  • Will we ever get back to where we were in business prior to the pandemic?
  • Will we do this all over again for the next H1N1 or Swine Flu?
  • Is this our new normal business climate?
  • Will NJ or other states go back to requiring masks for indoors?
  • Has the pandemic forever altered our industry?
  • Will we really need a Virus Passport to travel from State to State?


One thing I do know is that I don't have the answers for any of those questions.

With the 20th anniversary of 9/11 just a few short weeks away it got me thinking about many of the hardships we've been through over the last twenty years. With 9/11 did not give up, we went back to work and we made the best of things that we could.

I guess that's the attitude we have to take with us as we continue to fight an unstable business client.  Keep pushing, keep moving forward and don't ever, ever give up.

-=Good Selling=-

Ewart-Ohlson manufactures precise parts for the aerospace, energy, steel, and automotive industries. Their Quality Control Department uses DocuWare to securely file documents pertaining to the manufacture of these parts

Challenges facing a paper-based business

Ewart-Ohlson Machine Company specializes in precision Computer Numerical Control (CNC) machining, producing large-size parts in steel, aluminum, titanium, and other alloys for aerospace, energy, steel, and automotive industries. Originally founded in 1942 to serve the needs of the rubber industry, the company began working with the steel and automotive industries in the 1970s and has been in business for 60 years. Documents on each precision part produced by the company, must be stored for a number of years in compliance with the terms outlined in AS9100 compliance regulations. That requires accurate and secure record keeping. Before DocuWare was implemented, all records and paper documents had to be manually sorted and filed in a physical location. When staff in Quality Control or any other department needed to reference the documents internally or respond to requests by a customer, the search process was long and arduous, becoming a growing obstacle that had to be overcome.



The benefits of digitizing: speed and efficiency

Digitizing with DocuWare improved document filing and retrieval time. By securely storing files electronically in DocuWare, Ewart-Ohlson easily adheres to compliance regulations. Search and retrieval is now straightforward. With up to 300 pages of paper documents to be scanned and filed per week, the company appreciates the benefits of a digital document management system. As a small business with a staff of twenty, Ewart-Ohlson can now channel all resources on catering to the needs and manufacturing requests of their customers. The staff can work faster and much more efficiently. “File retrieval, which used to take upwards of 30 minutes per search, can now be done in under a minute”, says Brian Ewart, the company’s President. “Now that the process is managed electronically through DocuWare, we can find what we need faster.”

read the rest here

This Week in the Copier Industry Fifteen Years Ago

This Week in the Copier Industry 15 Years Ago

Third Week of August 2006

The end of a nice weekend means the start of a great week!

Enjoy these copier threads from 15 year ago this week!

Resending Faxes

Big Dog (Guest) ·
I've got a customer with a Ricoh 350 equipped with fax. They can do something I've never seen. In fact, I told them it couldn't be done till they showed me they could. If they attempt to transmit a fax which errors out, they get an error report printed. Then they are able to go back into the control panel and RETRASMIT the fax without re-scanning. I've always understood that this could not be done. You'd have to re-scan. I can't duplicate this on a 1045. Does anyone have more information
Member

big g

Topic

Ricoh DX3340 Priport

Art Post (Guest) ·
location. This means users will enjoy easier operation and quicker recovery. New optional VC-20 PC Print Controller. With the optional Embedded PC Print Controller, the DX3340 serves double-duty as a high-speed printer. Users can print an original image directly to the DX3340 from computer running under Microsoft Windows. Without having to scan hardcopy from the platen glass, users benefit from first-generation output, enhancing image quality. Simple one-button master making and printing. Having
Reply

Re: Ricoh DX3340 Priport

Jim Stocker ·
Rumour has it - SRP $5,420 LDP $2,765 RICOH CORPORATION INTRODUCES THE PRIPORT DX3340 New Digital Duplicator Offers Exceptional Ease of Use and Cost-Saving Features LAS VEGAS, June 06, 2006 — Ricoh Corporation, the leading provider of digital office equipment, today introduced the Priport DX3340 digital duplicator, designed to deliver quality prints at low cost. Offering an array of advanced capabilities that are easy to use, this new digital duplicator will produce prints at about one-third of
Topic

Xerox WorkCentre 7655/7665

Eddie2Times ·
Does anyone have any dirt on the new Xerox 7655/7665? They are extremely competitively priced, and look to have the same engine specs as the 240/250, but with a Xerox controller targeted at the office market.
Reply

Re: Ricoh 615C

Jay ·
We were part of Ricoh's trial on these and put 4 of them out on customer sites for a few months. Overall the feedback was good. Print/copy quality was what you would expect from an inkjet. It was OK. We did not have any service issues except for clogged print heads. The process to clean the heads is intended to be a customer responsibility. There will need to be some training to get the customers use to doing this on a regular basis. Surprisingly the few issues we did have were media related
Reply

Re: Resending Faxes

Big Dog (Guest) ·
Unless I'm missing something, this solution does not work. After the transmission fails and error report is printed, the Change/Stop soft key is no longer available. Even before the fax has completely errored out - that is before it tried three times - I don no see a retransmitt ability. ???????
Topic

New HQ 7000 Duplicator

Art Post (Guest) ·
Ricoh is pleased to announce the launch of the Ricoh HQ7000 Digital Duplicator. The HQ7000 replaces the JP5500 and delivers significant performance enhancements over its predecessor. This 135-ppm Priport features an embedded controller, true 400 x 400 dpi resolution and PostScript 3 and extension HDD Type C. Professional printers and managers of in-plant print shops are looking for systems that increase productivity and continue to work without breaking down for service. The reliable HQ7000
Reply

Re: Ricoh DX3340 Priport

Jim Stocker ·
Specifications Mainframe Printing Process Fully automatic one-drum stencil system Copying Speed User adjustable: 80, 100, 130 cpm Originals Sheet/Book: Max. 11.7" x 17"; Min. 4.1" x 5.8" Paper Size Max. 10.8" x 15.6"; Min. 3.5" x 5.5" Paper Weight 12.5 lb. Bond to 110 lb. Index Print Area (max.) 8.3" x 14" (based on “LG” drum) Leading Edge Margin 5 mm +/- 3 mm Image Position Vertical: +10 mm (0.4") [from control panel] min. 0.5 mm (0.02") Horizontal: +10 mm (0.4") manual First Copy
Reply

Re: Ricoh DX3340 Priport

Art Post (Guest) ·
Jim: Were have you been??? Hope all is well, what do you think of this new product from Ricoh? Art Post
Reply

Re: Xerox WorkCentre 7655/7665

Art Post (Guest) ·
I mayhave the Xerox wholesale pricing do you need? Art Post
Reply

Re: Document Management Presentation

Shaja ·
The Ricoh Solutions Group ought to be able to help you. They have a number of online demos at http://www.tscweb.net/sdg/demosricohdealer.html . The main Ricoh web site has solutions "Quick Tours" at http://www.ricoh-usa.com/produ...utions/qtgallery.asp . 1-2 minute videos instead of PowerPoints. That format might be more attention-getting. Have fun!
Reply

Re: Resending Faxes

Jomama (Guest) ·
Its called retransmission and is available on the 1045. On the fax screen choose Chang/stop txchoose failed txchoose the file to retransmit.
Topic

DSc424 B156 admin password

Jomama (Guest) ·
either. At least it is not mentioned in the SM and neither is 7810. Symptoms are: a user cant log in to the machine because it is asking for an administrators password. I cant get into user tools for the same reason. I called Ricoh and they insist that 7810 is a valid SP on this model. I dont think so. I hope I dont have to clear the memory 'cause that just f's up the counters and other settings.
Topic

Lanier 5020

Deanw ·
WE have a customer that inherited a lanier 5020 that we are servicing. Does anyone know if this will take a Savin 9920dp pcu (#9605 type 250)?
Topic

MP 1350

John ·
I attended a Monster Mayhem a couple of weeks back and the Ricoh DSR mentioned something about a slowdown when 2-3 hole punching is used. She said that it slows the system down to 110ppm. Is anyone aware of this reduction in speed? If so, has there been a fix ie; firmware? Thanks, John
Topic

470/480 stacking

chops ·
Has anyone had any negative feedback from customers about front delivery stacking with anything larger than 24" long? My construction company people typically print lots of 30" x 42" and/or 36" x 48"...all would prefer to send those copies out to the front, and stack them.

Sales Leaders… Your Team’s Transactional Conversations Are Killing the Profession!

“The wings of transformation are born of patience and struggle.”
Janet S. Dickens

Patience... The one word in sales that many struggle to comprehend.

Conversations are one of the strongest tools your team has in order to effectively build meaningful relationships with their clients.

Unfortunately, many believe their customers enjoy working with them because they have the best products and best customer service. Are you freaking kidding me?

The way your sales team opens a conversation directly impacts what happens next. It's the direction they take these conversations along with the strategy behind all of it, which determines this... a customer transaction or a client relationship.

You may think I'm full of B.S. but I must ask you...

Are your salespeople building customers or building clients?

You never know when one conversation will lead to exponential revenue growth.

Conversations build relationships, and relationships build businesses.

Now, answer me this...

Are your salespeople creating transactional customers or transformational clients?

If you have a team full of transactional salespeople, then they are killing the sales profession.

Yes, you heard me correctly... They are killing the profession and who is to blame for that?

If they are running around trying to find a "sales deal" for the here and now, I am going to ask you to stop and think about the longevity this has and the mental punishment your team is going through.

Transactional mindsets are only focused on the sale.

This mindset reduces the customer relationship to nothing more than a one-sided extraction of value.

This transactional mindset based on pitch and pounce has tarnished the profession.

The race to the bottom is occurring at rapid rates within many sales channels. Undercutting and monumental discounts is not a long-term business strategy. This approach is not only unsustainable but puts your customer relationships at risk.

Transactional relationships are expensive and unsustainable

These transactional conversations may lead to short-term growth but long term failures... All at the expense of your customers.

A TRANSACTIONAL MINDSET

A transactional mindset and the associated behaviors are felt by your customers. I guarantee that at some point these will be replaced by a better transactional conversation. Why do I say this? Because your team is a sales ship cruising along within the sea of competitive sameness.

How likely will your customers come back for more if your team continues to deliver a transactional type of experience?

Do you want a slew of transactions or a slew of clients?

I sincerely believe you and your team are missing out on a massive opportunity to become a part of your clients’ lives, by operating with a transactional mindset.

Transactional mindsets alienate, transformational conversations build client communities.

TRANSFORMATIONAL CONVERSATIONS

I believe we do need some transactional type conversations in our daily sales lives, however; there are plenty of opportunities to move those conversations to transformational.

Quality over quantity! I believe deep and meaningful transformational conversations are more powerful and effective than transactional ones.

Authentic transformation happens outside your comfort zone.

Transformational conversations require your team to be open in engaging with another individual without knowing where the conversation will go. There's no hidden agenda or deception.

"I think for any relationship to be successful, there needs to be loving communication, appreciation, and understanding."
Miranda Kerr

Think about the above quote... How can your team develop loving communication, appreciation and understanding with a transactional mindset?

A team full of sales professionals with a transformational mindset:

  • Do not seek out predetermined outcomes
  • They ask powerful questions
  • They listen deeply
  • They acknowledge and are supportive

With transformational type conversations your team must open their heart, share their wisdom, and their purpose. They must be willing to give in order to receive.

The following equation will drive additional revenue growth for your team:

TC + TR + TE x SFTH = Sales Results
Transformational Conversations, Transformational Relationships, Transformational Experiences, Selling from the Heart

IT'S YOUR DECISION

We all have choices in our lives.

As a sales leader, your team's transactional mindset along with their conversations may work and provide everyone with a sense of sales fulfillment but I will promise you that a transformational mindset and conversations will change the trajectory of your team's sales results.

Bryant McGill nails it,

"Real transformation requires real honesty. If you want to move forward - get real with yourself."

Transactions are replaceable, transformation is irreplaceable.

No alt text provided for this image

I understand, I get where you all are coming from. Every day, I walk in your shoes. I am fully committed to helping your sales team integrate social aspects and heartfelt strategies into your current sales process to grow new business. I want you to get results. This is why I am passionate about doing this the right way, the genuine way, the authentic way! It's about understanding value before visibility.

Selling From the Heart is making a difference! I poured my heart into every page of this book and I think you're going to love it. You can find it on Amazon in paperback, kindle and in audio. You can click on the book image below and this will take you to Amazon.In a world full of empty suits, I'm passionate about helping sales reps succeed by getting valuable before they get visible. I help sales teams understand the true value they bring to the market.

No alt text provided for this image

In a world full of empty suits, I'm passionate about helping sales reps succeed by getting valuable before they get visible. I help sales teams understand the true value they bring to the market.

With great pride I transform, challenge, coach and inspire sales teams to grow new business by helping them share their story and how they communicate it out by integrating the use of social and Selling from the heart inside the sales process. You can follow me on LinkedIn, Twitter, Facebook and on my podcast by clicking on Selling from the Heart.

This Week in the Copier Industry Ten Years Ago

This Week in the Copier Industry Ten Years Ago

Third Week of August 2011



Selling Copiers "When is a New Account Not a New Account"

Art Post (Guest) ·
this not a NEW account" Boca Raton, Florida "Dam..........we've got this account that has 28 printers from us and NO copiers/MFP's. They had 45 copiers from Kyocera until I upgraded them. I went back to the office with order in hand and was ecstatic that I had pulled in a new account, to me it was a new account because they did not have one copier/MFP from us before. WTF, why does this not count" Boston, Mass I'm in the field just like everyone else. I understand that NEW business is the way to
Topic

Alaska Multifunction Black & White and Color printer/scanner/copier/fax machine and m

Art Post (Guest) ·
Solicitation Number: RFQ-DNC-11-0004 Notice Type: Combined Synopsis/Solicitation Synopsis: Added: Aug 05, 2011 8:19 am Combined Synopsis/Solicitation: The Bureau of the Public Debt has a requirement to lease an all-in-one network ready Black & White and Color printer/scanner/copier/fax machine and maintenance for the Denali Commission in Anchorage, AK. This solicitation is set-aside for quotes from small businesses. Award will be made to the responsible offeror whose offer conforming to the
Topic

Kyocera Mita acquires copier biz of Kilburn

Art Post (Guest) ·
Kyocera Mita India, a subsidiary of USD 12 billion Japanese Kyocera Group, on Tuesday announced the acquisition of the copier division of Kilburn Office Automation (KOAL) for an undisclosed amount. "The acquisition of Kilburn is an important foundation to achieve Kyocera's aim to become top group in India's printers and multi-functional printers industry," Kyocera Mita Asia President M Higuchi said in statement. The acquisition is part of the firm's plan to triple sales by March 2014 (FY-2013
Topic

EFI and Xerox Bring the Full Power of the Web to Print Providers

Art Post (Guest) ·
controllers for digital page production, and to VUTEk®, Rastek™ and Jetrion® printers with Fiery XF RIPs for digital inkjet production. EFI is a Xerox Business Innovation Partner. For more information, visit http://www.efi.com or contact 800-875-7117. About EFI EFI (http://www.efi.com) is a world leader in customer-focused digital printing innovation. EFI's award-winning solutions, integrated from creation to print, deliver increased performance, cost savings and productivity. The company's robust
Topic

...School board approves cost-saving printing.

Art Post (Guest) ·
Dunlap, Ill. — The Dunlap school board approved a centralized printing program on Aug. 10 that will save $350,000 over the next five years. Currently, the district has 337 printers, along with 11 copiers, eight fax machines and seven multi-functional devices. The new program would have about 60 copiers and printers around the district. In addition, the fax machines would be inside the office copier and the printers would be able to scan and send articles to teacher’s emails. “The centralized
Topic

Konica Minolta to Showcase Industry-Leading Technologies at GRAPH EXPO 2011

Art Post (Guest) ·
schedule a personal tour of the Konica Minolta Booth (#2227) and/or an executive interview, please contact James Norberto at JNorberto@kmbs.konicaminolta.us. About Konica Minolta Konica Minolta Business Solutions U.S.A., Inc. is a leader in advanced imaging and networking technologies for the desktop to the print shop. Konica Minolta has been named Supplier of the Year by both the Allegra Network and the National Association of Quick Printers (NAQP), as well as received the Sales Support Award from
Topic

Managed Print Services Connect (Aug 9 2011)

Art Post (Guest) ·
output fleet management tools (i.e. HP WebJet Admin; Xerox CentreWare, Lexmark MarkVision Professional, Print Fleet, FM Audit, or others). § Knowledge and experience performing document output assessments; volume analysis, document workflow analysis, “Cost per Printed Page” (color and mono), hardware & software recommendations. § Knowledge of Multivendor Document Management technologies, document scanning, e-mail integration, fax technologies, document lifecycle management. § Experience with
Topic

Print Production Sales 101

Art Post (Guest) ·
With Print Production units at the top of everyones mind, plus the fact that there are still pages capture from Presses. I'd like to start a thread dedicated to helping us how to sell in the Print Production Market. For years I've sold copiers to print/copy shops/news paper companies (both big and small), but I really never made the move to the large CRD (Central Reprographic Departments), Corporate Print Centers, and Backroom Printing. I'd like to learn more also. So, please chime in with some
Topic

Selling Copiers & MFP's "How to be Successful"

Art Post (Guest) ·
What does it take to be among the elite sales people at your branch or your dealership? For starters you've got to have a passion for being number 1. Nothing floats my boat more than being at the top of the totem poll each and every month. I like to win, don't like to lose and will do the extra work to make sure my numbers are the best they can be month in and month out. I've spoken about the 3D's of selling before and they are Desire, Dedication and Determination. Too often I see reps that
Reply

Re: HDD Wiping/Reformatting

·
We charge an inexpensive fee (1 hour labor) to format the hard drive, but if they want something more secure, we will remove the hard drive from the old machine and replace it with a new hard drive. For that, we charge the cost of the hard drive + labor and either destroy the old hard drive or return it to the client. That typically costs less than $500 and is easy to roll into a new deal. We've done this on Sharps, Canons, Toshibas, Kyoceras and Konica Minoltas. The hard drives are easy to get
Topic

Tidbits

Art Post (Guest) ·
former employee of Memorial Sloan Kettering Cancer Center, Mr. Marque Gumbs, was sentenced for up to 7.5 years in prison for ordering $1.2 million worth of printer/copier toner cartridges, stealing them, and then reselling them over Internet. ********************************************************************************* - Even though KPMG just won a $9.2 million contract from the federal government to conduct 150 HIPAA audits at unsuspecting healthcare facilities in the U.S. by end of 2012
Topic

New Xerox Wide Format Printer does it all in color

Art Post (Guest) ·
The new Xerox 7142 Wide Format Multifunction Printer Solution gives architectural, engineering and construction companies, manufacturing firms and commercial print shops an affordable option for color technical documents. The compact Xerox 7142 MFP employs high-resolution color scanning and printing technology to ensure crisp, accurate image quality on jobs such as construction plans, electrical wiring diagrams and mapping. The system scans hard copy documents to electronic files and copies
Topic

Cisco Signs on for Xerox Managed Print Services for its Global Workforce

Art Post (Guest) ·
, industry perspectives and views from events visit http://twitter.com/xeroxcorp , http://twitter.com/xeroxoffice , http://twitter.com/xeroxproduction , http://twitter.com/servicesatxerox , http://twitter.com/xeroxevents , http://www.xerox.com/blogs , http://www.xerox.com/podcasts . XEROX(R), XEROX and Design(R) are trademarks of Xerox Corporation in the United States and/or other countries. Customer Contacts: For more information about Xerox production systems and services, visit http
Topic

BBT Group, a supplier of office copier and print products

Art Post (Guest) ·
BBT Group, a supplier of office copier and print products, purchased the Preston-based company for an undisclosed sum. The Coventry company, which opened an office at Salford Quays earlier this year, said the deal would boost its presence in the North West. "Oakham Business Systems has a great reputation with very loyal customers and is an excellent fit for our business," said Philip Runciman, director of BBT Group. "The acquisition offers Oakham clients an expanded portfolio of products and
Topic

add a commentToshiba, Lexmark Push Managed Print Services

Art Post (Guest) ·
information on networked and local attached devices. Most of the major printer companies now promote managed print services to their enterprise customers. But a growing number of printer companies also promote managed print into the channel. In addition to the Toshiba-Lexmark relationship, we’ve been watching Xerox’s eConcierge initiative, which allows VARs and MSPs to capture recurring revenues from paper and ink sales. Greg Mills, VP of eCommerce at Xerox, describes the eConcierge strategy in this
Topic

Multifunctional Copiers and Printers "Lease" with 4 optional

Art Post (Guest) ·
Solicitation Number: W91RUS11T5046 Notice Type: Special Notice Synopsis: Added: Aug 19, 2011 4:47 pm CAC Multifunctional Copiers and Printers "Lease" with 4 optional years. Two Copier/Printers must be able to process Secret Documents. Please consult the list of document viewers if you cannot open a file. Draft Solicitation Amendment Type: Other (Draft RFPs/RFIs, Responses to Questions, etc..) Label: Draft Solicitation Amendment Posted Date: August 19, 2011 https://acquisition.army.mil/a
Topic

Quantity of (5) DEVELOPMENT/COLOR COPIER SYSTEM

Art Post (Guest) ·
COPIER PRINT/COPY/SCAN/FAX FEATURES ENABLED SYSTEM MEMORY - 160 GB HD/2 GB RAM COPY/PRINTER RESOLUTION - 12000 X 1200 DPI SCAN RESOLUTION - UP TO 600 DPI WITH SCAN TO FOLDERS FEATURE DOCUMENT SERVER AUTO REVERSING DOCUMENT FEEDER 2000 SHEET BOOKLET FINISHER 2/3 HOLE PUNCH SORTER BIN TRAINING INCLUDED WITH INITIAL SET-UP LOCATION: PLANNING DIVISION, 109 N. FRONT ST. - 1ST FLOOR ESTIMATED INSTALLATION DATE: OCTOBER 1, 2011 THE MONTHLY PRICE IS TO BE FIXED AND FIRM. THE CITY IS TO BE BILLED MONTHLY
Topic

Xerox Rolls Out Multi-City Roadshow Program in Chennai

Art Post (Guest) ·
Xerox India has strengthened its presence in Chennai with the roll out of a multi-city roadshow program. Targeted at CIO’s and CXO’s of leading corporate and SME sector in Chennai, the two day engagement activity received overwhelming response with over 100 customers attending the event. The Xerox ‘Real Business Live’ forum provided hands on experience for customers and demonstrated Xerox’s offering today that drives productivity and savings out of the office printing environment, through
Topic

Print Audit® Helps the City of Avon Lake Cut Its Printing Costs by Over 25%

Art Post (Guest) ·
Print Audit® Helps the City of Avon Lake Cut Its Printing Costs by Over 25% In the first quarter of using Print Audit 6, the City of Avon Lake saw a decrease of over 25% in its print volumes and thousands in cost-savings. Calgary, Alberta - August 18, 2011 – With an aging printer fleet and users relying on their expensive desktop devices, the City of Avon Lake was facing increases in its printing costs and resource consumption. To gain control of the city’s finances, a new budgeting structure
Topic

Screen USA Launches Truepress Jet2500UV Wide-Format Printer

Art Post (Guest) ·
Building strong and lasting relationships with clients by delivering comprehensive marketing solutions is the driving force behind Kelmscott Communications. Recent technology investments aimed at allowing customers to communicate high-quality marketing messages faster and more efficiently include a Screen Truepress Jet2500UV grand-format inkjet printer. “The Truepress Jet2500UV is exceptional in versatility and quality,” said Charles Randazzo, director of sales and marketing. “It prints on
Topic

Canon U.S.A. imageRUNNER ADVANCE C5000 SERIES MFPs Receives IEEE 2600.1 Common Criter

Art Post (Guest) ·
relatively high level of document security, operational accountability, and information assurance are required. Typical information processed in "Operational Environment A" is trade secret, mission-critical, or subject to legal and regulatory considerations such as for privacy or governance. "Canon U.S.A. is pleased to receive IEEE 2600.1 Common Criteria Certification, for the imageRUNNER ADVANCE C5000 MFP Series," said Sam Yoshida, vice president and general manager, Canon U.S.A. "Canon's
Topic

The State of Florida Moves to Single Email System; Service from ACS, A Xerox Company,

Art Post (Guest) ·
, A Xerox Company, on Facebook or Twitter. For open commentary, industry perspectives and views from events visit http://twitter.com/xeroxcorp , http://twitter.com/xeroxoffice , http://twitter.com/xeroxproduction , http://twitter.com/servicesatxerox , http://twitter.com/xeroxevents , http://www.xerox.com/blogs , http://www.xerox.com/podcasts . XEROX(R), XEROX and Design(R) are trademarks of Xerox Corporation in the United States and/or other countries. Click here to subscribe to Mobile
Topic

Sara Martinez Tucker Elected to Xerox Board of Directors

Art Post (Guest) ·
, http://twitter.com/xeroxoffice , http://twitter.com/xeroxproduction , http://twitter.com/servicesatxerox , http://twitter.com/xeroxevents , http://www.xerox.com/blogs , http://www.xerox.com/podcasts . XEROX(R), XEROX and Design(R) are trademarks of Xerox Corporation in the United States and/or other countries. Click here to subscribe to Mobile Alerts for Xerox Corporation. SOURCE: Xerox Corporation
Topic

Woolworths chooses Lexmark to optimise its print output management

Art Post (Guest) ·
Johannesburg, 18 Aug 2011 Lexmark International South Africa has announced a three-year global services agreement with Woolworths. The contract, as part of a Managed Print Services initiative, will enable Woolworths to achieve both savings and efficiencies through its print output management. Following a rigorous competitive review, Lexmark was selected because of its thorough approach to total cost of ownership, its worldwide service and support capabilities and its comprehensive set of
Topic

New Canon Compact imageFORMULA DR-C125 Document Scanner Is The Easy Option For The Pa

Art Post (Guest) ·
New Canon Compact imageFORMULA DR-C125 Document Scanner Is The Easy Option For The Paperless Office August 18, 2011 The Scanner Improves Accessibility, Increases Efficiency and Helps Facilitate Information Sharing Canon U.S.A., Inc., a leader in digital imaging, recently introduced the latest addition to its award-winning lineup, the imageFORMULA DR-C125 document scanner. The innovative space-saving design and ease-of-use of Canon's DR-C125 scanner improves information accessibility, management
Topic

Copier Maintenance

Art Post (Guest) ·
www.FedBid.com will start on the date this solicitation is posted and will end on 2011-08-25 17:00:00.0 Eastern Time or as otherwise displayed at www.FedBid.com.FOB Destination shall be Multiple shipping information. The U.S. Army ACC MICC Fort Irwin requires the following items, Exact Match Only, to the following: LI 001, CLIN 0001 Full Service Maintenance of 14 EA Xerox Black/White government owned copiers. ***The model numbers of the copiers will be stated in the attached the PWS., 12, MO; LI 002, CLIN
Topic

COPIER MAINTENANCE US Bureau of...

Art Post (Guest) ·
Solicitation Number: CENSUS_VLT-1100073 Notice Type: Combined Synopsis/Solicitation Synopsis: Added: Aug 18, 2011 11:06 am The succesful vendor will be required to provide the below service(s) for the Bureau of Economic Analysis Offices. Please include the Copy Allowance for Black and Color copies. P.O.P (Date of Award through 12 Months) Proposals should be submitted electronically to the point of contact provided below. (12mo) Full Service Maintenance on Canon C5045 Serial No. EUK00608 - Room
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Re: The Ricoh Throne

Art Post (Guest) ·
operational leadership to this role, as well as both direct and dealer channel experience from his 28 years with Ricoh. Most recently, he has supported our direct channel as Vice President of Strategic Sales, leading and creating the strategy for Ricoh Global Services, National Accounts, and Federal sales, as well as strategic sales initiatives focused on key vertical and product segments such as production printing, legal and healthcare. Prior to this, Dave was responsible for Ricoh Business
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Re: Is giving away free stuff to the DM (built into your cost) ethical?

Art Post (Guest) ·
Well... I kinda do it all the time... I guess you can consider toner, supplies and maintenance as a freebie also. I've been known to include a pc, monitors, small fax, small copier or at least something that adds value to the sale and the customer may be able to make use of it. I've never included a trip, a car, however I'vebeen known to include a cash rebate every now and then. I knew a dealer and still know him that they actually send a mailer with wide format tv promo's and I mean the REALLY
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Re: Introduction of Konica Minolta bizhub® C360/C280/C220

Art Post (Guest) ·
Ricoh seems to always be on the conervative side of volumes, can be looked at in two different ways. 1. Ricoh machines are not built as well as KM thus they have a lower volume rating. 2. Konica Minolta's numbers are inflated and they are over stating the truth. Ahhh, marketing....we can look at the KM this way also, take average volume of 40K per month which seems to me way to hgh for a 36ppm system and then multiply by 60 months, that'll be 2.4 million pages. Personally I would never put this
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Re: Is giving away free stuff to the DM (built into your cost) ethical?

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The $15k trailer buyer got fired when the Corp he worked for eventually found out. The salesperson who got the lease signed and his copier company were permanetly barred from entering the company's doorway again. This Corp had quite a few Sharp copiers that were eventually flipped to a different brand. I find freebies do not work for Gov't accounts but in SMB accounts this can make a differnce in the buyer's mind. Offering free copy blocks, paper, etc is a fairly common sales tactic. One of my
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Samsung launches its fastest-ever printer

Art Post (Guest) ·
A new range of printers from Samsung Electronics has been designed to help mid and large-sized businesses to increase productivity by delivering faster throughput for large printing jobs. Samsung's fastest-ever Mono Laser Printer, the ML-5510/6510 series, is now available in Ireland. “With this latest arrival, Samsung has now cemented itself within every product category across the A3 and A4 printing market," said Paul Toland, channel manager Ireland, Samsung IT Products. "These products offer
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DPCI Partners with XMPie to Deliver High-Value Custom Publishing Solutions

Art Post (Guest) ·
New York, NY (PRWEB) August 16, 2011 DPCI, a provider of integrated technology solutions for organizations that need to improve the way they publish content to Web, print, mobile, and tablet devices, today announced a partnership with XMPie®, A Xerox Company, the leading provider of software solutions for 1:1 cross-media communications campaigns. DPCI can now offer custom, end-to-end solutions for 1:1 publishing that leverage the XMPie PersonalEffect® platform. Through the partnership, the
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Apple Wants To Kill Off Printer Drivers Once And For All [Report]

Art Post (Guest) ·
have been a huge thorn in the consumer’s side. Printer driversin particularcan prove to be very frustrating, as it can sometimes be difficult to find the right driver for compatibility with certain printers. On the Mac, Apple has done a better job at making the printing experience more streamlined for the end user, with technology like AirPrint allowing customers towirelesslyprint documents from an iOS device. Manymanufacturers, like HP,also have mainstream printer drivers pre-installed on OS X
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Ricoh Pro C651EX, Pro C751EX, Pro C751 Brainshark Link

Art Post (Guest) ·
The link for the new Ricoh C651 is back up! here you go and enjoy!!! http://www.brainshark.com/rico...pi=zGOz15MWyWz2AE2z0
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RJ Young Leads Market in Canon Revenue

Art Post (Guest) ·
RJ Young Leads Market in Canon Revenue Monday, August 15, 2011 BTA member RJ Young has been recognized by Canon U.S.A. as its largest dealer in the Southeast and among the top 10 in the nation for 2010. Canon also awarded RJ Young with its Outstanding Partner Award for growth in its west Tennessee and north Mississippi locations. RJ Young's president and CEO, Chip Crunk, received the "Top Dollar Volume Award" for achieving in excess of $10 million in wholesale revenue with Canon. "There are
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Océ Business Services Highlights eDiscovery, Records Management and Document Imaging

Art Post (Guest) ·
follow us on Twitter. Océ and Canon: Stronger together In 2010 Océ joined the Canon Group of companies with headquarters in Tokyo, Japan, to create the global leader in the printing industry. Canon develops, manufactures and markets a growing line-up of copying machines, printers, cameras, optical and other products that meet a diverse range of customer needs. The Canon Group comprises over 197,000 people worldwide. Global net sales in 2010 were more than US $45 billion. For more information visit
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Enterprise Copier Service and Support for DAU

Art Post (Guest) ·
This is a combined synopsis/solicitation for commercial items prepared in accordance with (IAW) the format in Federal Acquisition Regulation (FAR) Subpart 12.6, and in conjunction with FAR 13.5. This announcement constitutes the only solicitation;...
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Copier Lease & Maintenance Fort Dix, NJ

Art Post (Guest) ·
supervision to provide 16 each band 2 black and white copiers and 1 each band 2 color copier on various locations on Fort Dix, NJ. Services include but are not limited to: Provide and deliver copiers (and remove when contract expires); provide all supplies except paper; provide full maintenance plan. Copier specifications will be included in the solicitation. The Government anticipates the award of a Firm Fixed Price contract to the successful offeror of this requirement. The period of performance is for
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Ricoh CHAMPS Program

Art Post (Guest) ·
Who's using this program, if so what are your thoughts would like to know more..Art
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DE Air National Guard Copier Maintenance Service

Art Post (Guest) ·
is 811212, with a size standard of $10,000,000. The solicitation document and incorporated clauses and provisions are those in effect through Federal Acquisition Circular 2005-53 dated 04 August 2011 and Defense Acquisition Circular (DAC) 91-13 DPN 20110725. The Delaware National Guard's requirement is to provide maintenance support for various makes and models of government owned copiers. The resulting services contract shall provide full service, high-quality equipment support, supplies, and
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Re: The Ricoh Throne

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. If you are an Independent Dealer today, what did Ricoh Americas Corporation need more than anything right now? Ricoh needed a strong Leader (for Dealer Division), with a great Vision, who could Execute and Implement programs and strategies to help Dealer's business grow in challenging times. Ricoh (along with Savin and Lanier Dealers) did not get that with the appointment of David Greene. David Greene struck me as an intellegent business person and somewhat nice (as compared to most of Ricoh's
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Is giving away free stuff to the DM (built into your cost) ethical?

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cameras on a regular basis. Many buyers, often the DM, and not necessarily the person who signs the cheque, tells me that A + B copier company seem to be selling the same thing (a Commodity), but copier company B is offering me a free camera. If I get the deal, I very unconspicuously and with no fanfare, deposit the camera on the DM's desk. Please advise your thoughts.
Survey

POLL: UDOCX Webinar

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We would like to organize another UDOCX Webinar in the nearby future. In order to provide you with all the information you are interested in, we set up the following Poll.
Member

NivasMan
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Re: Toner Save Software to Get MPS CPCs Down

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heard of it...Xerox, partners...but I have not actually seen it... NewfieldIT out of London developed a software...I am still looking at it. But, why anyone wouldn't simply install it as part of their overall MpS is beyond me, if it works. Oh, and no need to inform the client - it should reduce the provider's cost...not the client's. Nothing wrong with that either... g
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Re: Graph Expo

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We will be attending(as always). It's good to stay up on what is happening in the production print world, and you get to see some things you otherwise normally wouldn't. It's a great way to get customers excited about the technology, so we always invite our good potential buyers to come with us.
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Re: Daily Sales Philosophy

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Confucius say, "I hear and I forget. I see and I remember. I do and I understand." Ricoh say, "I forgot to remember and I still do not understand."
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Re: Is giving away free stuff to the DM (built into your cost) ethical?

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I agree with Art for the most part. If the person you are giving he items to is the person "paying the bills" then there is no issue no matter what the item is. If you are giving small ($200) items like cameras and such, still not an issue. When you start talking about giving a person large items ($1,000+) unbeknownst to the owner (or shareholders) and including them into the copier, that is 100% unethical, no question.

This Week in the Copier Industry Five Years Ago

This Week in the Copier Industry Five Years Ago

Third Week of August 2016

The slump has ended for right now.  Tuesday gave me an order for $64K and yesterday I received another for $74K.  Kinda makes up for the last 6 weeks and now it's the push for the end of the year!

Enjoy these awesome copier threads from 5 years ago this week!

Konica Minolta Reshapes Work with Launch of New Multifunction Printer Series

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all verticals. Konica Minolta has won numerous awards and recognition, includingplacement in the Leaders Quadrant on the Gartner 2014 Magic Quadrant for Managed Print Services (MPS) and Managed Content Services (MCS). Konica Minoltahas been recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for eight consecutive years. Konica Minolta, Inc. has also been named to the Dow Jones Sustainability World Index for three years in a row. For more information
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Konica Minolta Multi Function Devices Earn Editor's Choice Awards From Better Buys for Business

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recognition, including placement in the Leaders Quadrant on the Gartner 2015 Magic Quadrant for Managed Print Services (MPS) and Managed Content Services (MCS). Konica Minolta has been recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for nine consecutive years. Konica Minolta, Inc. has also been named to the Dow Jones Sustainability World Index for four years in a row. For more information, please visit: konicaminolta.ca and follow Konica Minolta on LinkedIn
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Lead for Multiple Copiers in Nebraska

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75--COLOR LASER MULTIFUNCTION PRINT SUPPLY Matched Keyword(s) copiers Document Type Sources Sought Solicitation No. VA26016N0823 Region Nebraska Agency Department of Veterans Affairs Due Date Aug 15, 2016 Source https://www.fbo.gov/?s= opportunitymode=formid= ab3acfd3a978... ...the following: Item # Description_____ MC C3003G Color, Laser, Multifunction Printer. Salient Characteristics for Multi-purpose copier /fax machines. Size: No larger than 48" W x 42" H x 30" D Options: Black/white and
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Canon Solutions America Examines Strategies to Safeguard Your Large Format Printing Environment

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MELVILLE, N.Y., August 17, 2016 – With recent high profile cyber-crimes in the retail, healthcare and telecommunications industries, now more than ever, it is the time to assess potential security risks, including your large format printer. Canon recognizes the serious financial and legal ramifications of print-related data breaches, and now provides even greater security options on its new line of Océ PlotWave 345, 365, 450, and 550 technical document printers. Don’t let outdated large
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Nine Serious Issues For Today's Copier Dealers

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trends and education. Take the time out to work “on” your business instead of “in” your business. Take a Managed print service approach to your market. Tom Callinan , managing principal of Strategy Development said he would not hire pure hunting copier sales reps today. He would only consider hiring print management specialist to develop a strong net new business model. Equipment sales and the growth of print and copy charges will follow. Software programs like PrintFleet , FM Audit, and other
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5 Free Printing Hacks To Save Money and The Planet

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By West McDonald, Vice President of Business Development, Print Audit Owner, FocusMPS Office print and copy is essential to running our businesses but takes a huge toll on the environment. From the power printing devices consume to the paper they print on, the cost to both our pocket books and our planet are considerable. Whether you’re a Fortune 500 Company or a 5 person SOHO operation, most of us would like to do more to decrease our environmental footprint. We’ve all had copier and printer
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Why Sales Teams Should Stop Using LinkedIn

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selling is pretty simple – they get lost in the platforms and have no clear direction around what they are trying to achieve." Jack Kosakowski Stop justifying the why not and start accepting the WHY! “All organizations start with WHY, but only the great ones keep their WHY clear year after year.” Simon Sinek Playing on Simon Sinek's quote, let's make this sales rep centric as I say "All sales reps start with WHY, but only the great sales reps keep their WHY clear year after year" If you want to be
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Lead for Multiple Copiers in New Mexico

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Cibola NF RFQ 4 EA Printers / Copiers FY 16 Matched Keyword(s) copiers Document Type Combined Synopsis/Solicitation / Total Small... Solicitation No. AG83D5S160012 Region New Mexico Agency Department of Agriculture Due Date Aug 25, 2016 Source https://www.fbo.gov/?s= opportunitymode=formid= b2139dbe8564... ...The Cibola National Forest is seeking RFQ for 4- Each of Multifunction Sharp MX-4110N Printer / Copier . Features must include: 1.) Black and White with color option 2.) Duplex single
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Sales Managers... How to Identify & Crush 5 Sales Settlers Signs Inside Your Sales Department

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day, month or sales year has been you must act as if you're always climbing to get to the next level. Proactive sales development must come by doing things to push you out of your comfort zone. One huge area involves how to gain and attract net-new business and not constantly relying on current accounts. Many salespeople that fail have a hard time making calls on new prospects. Discover the new way B2B sales reps win net-new business here "Salespeople have hypnotized themselves into believing what
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Print Audit Announces Moderator/MC for the 2016 Top 100 Summit

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come together to share ideas and develop strategies for the future of office imaging. We call them the Top 100! Some of the specific reasons an organization may have been selected as a Top 100 Member: 1. Past evidence of early adoption of innovative business models. 2. Business diversification beyond MPS. 3. Proven solutions-based selling methodologies. 4. Dominant market positions in local geographies. 5. Business models built on recurring and perpetual revenue. The office-print imaging industry
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Lead for Multiple Copiers in Minnesota & Wisconsin

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Administrative Services Minnesota and Wisconsin GS05P16SAD7009 Matched Keyword(s) copiers Document Type Combined Synopsis/Solicitation (Modified... Solicitation No. GS05P16SAD7009 Region Pennsylvania Agency General Services Administration Due Date Aug 19, 2016 Source https://www.fbo.gov/?s= opportunitymode=formid= d8e5cd0bf30b... ...and databases using Excel and Access. (d) Learning other Government software programs. (e) Providing receptionist, faxing, and copier /duplicating functions. (f
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Lead for Multiple Copiers in Georgia

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PROGRAM SUPPORT SERVICES Matched Keyword(s) copiers Document Type Presolicitation / Total Small Business Solicitation No. HSFLGL-16-R-00040 Region Georgia Agency Department of Homeland Security Due Date Oct 17, 2016 Source https://www.fbo.gov/?s= opportunitymode=formid= e11f1393c3e4... ...Student records management(archive/retrieve class records, syllabi, and retired lesson plans; supply student used copiers with paper and fill paper drawers as needed, provide fax service for students); and
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Lead for Copier in Alaska

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US FWS R7 MMM Multi Function Copier and Service Matched Keyword(s) copiers Document Type Combined Synopsis/Solicitation / Total Small... Solicitation No. F16PS01105 Agency Department of the Interior Due Date Aug 19, 2016 Source https://www.fbo.gov/?s= opportunitymode=formid= 949cb62788d8... ...under this synopsis. The U.S. Fish and Wildlife Service has a requirement to purchase one (1) each Multifunction Copier with a service agreement for four (4) optional years to be delivered to the
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Lead for 3D printer in California

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Objet 350 Connex 3D Printer Document Type Presolicitation / Total Small Business Solicitation No. H92240-16-T-0098 Region California Agency Other Defense Agencies Source https://www.fbo.gov/?s= opportunitymode=formid= aeff4b0509d8... Solicitation Number: H92240-16-T-0098 Notice Type: Presolicitation Synopsis: Added: Aug 09, 2016 10:56 am The Naval Special Warfare (NSW) Command, Contracting Department, San Diego CA 92155 intends to award a Firm Fixed Price Contract for a Brand Name or Equal
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Lead for Multiple Copiers in Oregon

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Copier RFP Matched Keyword(s) copiers Solicitation No. ORPIN-1063-16 Region Oregon Agency State Government of Oregon Due Date Aug 22, 2016 Source To access the bid document, please visit the agency's website at below and search by your matched keyword: http://orpin.oregon.gov/open. dll/welcome?language=En ...Agency Inc.(ORCPP) 08/12/2016 12:24 PM 08/22/2016 5:00 PM Addendum #: 4 Copier RFP
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Lead for Multiple Copiers in South Dakota

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70--Color Copier Lease with Maintenance Agreement for the BIE, Pine Ridge School Matched Keyword(s) copiers Document Type Combined Synopsis/Solicitation (Modified... Solicitation No. A16PS00997 Agency Department of the Interior Due Date Aug 22, 2016 Source https://www.fbo.gov/?s= opportunitymode=formid= bc9beecb2247... ...Added: Jul 28, 2016 12:49 pm Modified: Aug 12, 2016 5:34 pm Track Changes Copier Leases with Maintenance Agreements for the BIE, Cheyenne Eagle Butte School Additional Info
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Worldwide Spending on 3D Printing Expected to Surpass $35 Billion in 2020, According to IDC

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Friday, August 12, 2016 FRAMINGHAM, Mass., – A recent update to the Worldwide Semiannual 3D Printing Spending Guide from International Data Corporation (IDC) forecasts global revenues for the 3D printing market to reach $35.4 billion in 2020. This is more than double the $15.9 billion in revenues forecast for 2016 and represents a compound annual growth rate (CAGR) of 24.1% over the 2015-2020 forecast period. While 3D printers and materials will represent nearly half the total worldwide
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Sharp shares up more than 10 percent after Foxconn completes stake purchase

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Shares of Sharp Corp ( 6753.T ) soared more than 10 percent in early trade on Monday after the company said that Taiwan's Foxconn ( 2317.TW ) completed its takeover. Sharp on Friday said that Foxconn completed the 388.8 billion yen ($3.84 billion) purchase, bringing Foxconn's stake to 66.07 percent Sharp jumped as high as 17 percent to 124 yen, the highest since June 24. ($1 = 101.2700 yen) http://www.reuters.com/article...i-idUSKCN10Q01B?il=0 (Reporting by Ayai Tomisawa; Editing by Stephen
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Lead for Copier Maintenance in New York

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NOTICE OF REQUEST FOR BIDS Copier Maintenance Services The Hamilton-Fulton-Montgomery Board of Cooperative Educational Services, (in accordance with Section 103 of Article 5-A of the General Municipal Law) hereby invites the submission of sealed bids for the above referenced service(s) and product(s) to BOCES. A formal Request For Bids (RFB 17-01) Matched Keyword(s) copiers Region New York Agency Daily Gazette Classifieds Due Date Aug 26, 2016 NOTICE OF REQUEST FOR BIDS Copier Maintenance
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Lead for Multiple Copiers in California

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Request for Proposals - Copiers and Maintenance Matched Keyword(s) copiers Solicitation No. 2832 Region California Agency City of Lompoc Due Date Sep 9, 2016 Source http://www.cityoflompoc.com/ ManagementServices/purchasing/ bi... PDF DOC. # TITLE CLOSING DATE 2832 Request for Proposals - Copiers and Maintenance Please e-mail all inquiries to: Ray Ambler Closes 09/09/2016
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Lead for Multiple Copiers in Texas

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74- - Copier Lease and Maintenance Topeka Matched Keyword(s) copiers Document Type Combined Synopsis/Solicitation (Modified... Solicitation No. VA74116Q0186 Region Colorado Agency Department of Veterans Affairs Due Date Sep 7, 2016 Source https://www.fbo.gov/?s= opportunitymode=formid= d0df54bc6fdb... ...Solicitation Number: VA74116Q0186 Notice Type: Combined Synopsis/Solicitation Synopsis: Added: Aug 18, 2016 2:32 pm Copier Lease and Maintenance Topeka Please consult the list of document
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5 People We Wish Would Stop Using Linkedin

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Posted on August 10, 2016 by Print Audit By West McDonald, Vice President of Business Development, Print Audit Owner, FocusMPS Linkedin is quite possibly the best business networking tool on planet earth. Used correctly it can dramatically increase your success in selling and can help to broaded your reach for all kinds of opportunities. But let’s face facts: There are people on Linkedin that drive us bonkers and that we wish would stop polluting our feeds. Here are the top 5 people we
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Five Reasons Why I'm Attending the Top 100 Summit in San Diego

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Seat Based Billing for MPS is tops on my list for attending the Top 100 Summit. With the emergence of many office equipment dealers now selling Managed IT with seat based billing, it's only logical to get educated on SSB (seat based billing) for MPS. I can then bring additional value to my clients. Reason #2: Conversations with my peers, about the ever changing landscape of Office Technology. What's working, what's not working, what changes are my peers seeing in their markets. Reason #4: The
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Epson Business Solutions Featured in Technology Showcase Tour

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laser printers priced at $499 (USD) or less, as of June 2015 . Calculation based on continuous printing with highest-capacity individual cartridges. Actual savings will vary based on print task and use conditions. Note: EPSON and WorkForce are registered trademarks and EPSON Exceed Your Vision is a registered logomark of Seiko Epson Corporation. BrightLink is a registered trademark of Epson America , Inc. All other product brand names are trademarks and/or registered trademarks of their respective
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Re: Why Sales Teams Should Stop Using LinkedIn

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in sales but collectively management must be fostering an environment of building up sales reps digital skill sets. Practice, practice and more practice. This must become top of mind for all management.
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Re: Why Sales Teams Should Stop Using LinkedIn

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is a great time to be in sales but collectively management must be fostering an environment of building up sales reps digital skill sets. Practice, practice and more practice. This must become top of mind for all management. Larry Really??? "but collectively management must be fostering an environment of building up sales reps digital skill sets" I guess those skill sets are easier for of us, and not easy for others. Frankly, I find it hard to believe that a sales person can't grasp what to do
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Re: Why Sales Teams Should Stop Using LinkedIn

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any social. This is a great time to be in sales but collectively management must be fostering an environment of building up sales reps digital skill sets. Practice, practice and more practice. This must become top of mind for all management. Larry Really??? "but collectively management must be fostering an environment of building up sales reps digital skill sets" I guess those skill sets are easier for of us, and not easy for others. Frankly, I find it hard to believe that a sales person can't
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Re: Nine Serious Issues For Today's Copier Dealers

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Nice work.
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Re: Nine Serious Issues For Today's Copier Dealers

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Thanks Larry!!
Blog Post

Emotional Collaboration

Ray Stasieczko (Guest) ·
service deliverable. This approach is very common from organizations who chase revenue over profit. All sales organizations can sell things or services to anyone. The challenge is selling only to those who fit your service model. When you do this your capabilities in delivering above expectations increases substantially. More importantly this approach brings fairness to your existing customers, you create an elite club environment and all clubs have two way rules. Both Managed Service Providers and
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Re: No Button LCD panels

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The ability to add one touch keys to activate apps on a LCD tablet panel is now fairly common and not unique to Ricoh. What is unique to Toshiba are two hard keys to take you there with no LCD panel navigation. It helped to shoot down a new Ricoh MPC4504.
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Re: Five Reasons Why I'm Attending the Top 100 Summit in San Diego

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Is this event open to industry people? Terms? Details?
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Re: Why Sales Teams Should Stop Using LinkedIn

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Sharing educating content on social media is something that needs to be done on a daily basis. It takes less than ten minutes a day. Just like prospecting, it's something you do every day of the week, and even weekends!
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Re: Hard Drive Removal Fees Federal Gov't

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Xerox being a National company is fairly inflexible on altering or waiving this fee. I was in on a four machine deal at DND and Xerox was a little bit lower. We waived our normal $300.00 HDD removal fee and charged only $150.00 for the part. We got the deal even though the Standing offer describes us as a slightly more expensive vendor when calculating the TCO.
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Member

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It’s not just about copying – user centered MFP by Contex personalizes the scanning and sharing experience

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being incredibly flexible, with options such as WiFi, an intuitive and flexible touchscreen, unlimited printer support and stand options. Through an intuitive touch-screen, SD One MF allows users to set up and save their own personal profile, which then records their preferences including links to their personal cloud. At the same time, firms can track scanning and printing, allowing them to assign costs to departments or client, perfect for large client-facing firms and public copy shops. “We
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DocuWare Partner Conference Dates Announced, Docuworld 2017 to be held in Orlando in May

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further develop the importance of our 2016 theme of Value and Vision,” said DocuWare President, Thomas Schneck. “The emphasis is always on training, but the sharing, listening and networking is most rewarding for all attendees. We recognize a valuable asset in those Partners who return every year for this event, and we are eager to get to know our newest Partners as well.” Featured speakers will be announced at a later date. Best Regards, Steve Steve Behm Vice President Sales, Americas
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MP C2004/C2504 Series

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Seems like these models are coming any minute. Any news or materials from Ricoh?
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Re: No Button LCD panels

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It is like anything in sales, if you think that you have something unique that a competitive vendor does not have, like hard keys on the control panel and you can spin it to become important in the customer's mind, you have a much better chance of closing the sale.
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Re: No Button LCD panels

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I would think that it would be easier to spin hard keys as being old school and antiquated. "I can't believe they still use old fashioned buttons on their machines...How long ago do you suppose this model was introduced?" "The job of any salesman is the strategic management of perception"

Selling Copiers in the Eighties with John Furlong

John and I connected a few months ago via Linkedin.  I noticed that John's tenure with the office equipment industry was similar to mine and asked him if he'd like to be our next guest for Selling Copier in the Eighties.

Selling Copiers in the Eighties with John Furlong

Art: How did you find your way into the copier industry?

John:  I graduated from college in June 1981 with a marketing degree and I spent the summer looking for a sales job. I was offered a sales position with Paul Burden Ltd who had offices throughout the Maritimes

Art:  What company or manufacturer did you start with, what was your title and what year did you start?

John:  Started September 1981 as sales consultant (Fancy name for salesman) Paul Burden Ltd was the Canon dealer for the Maritimes back then. I remember the first day, my direct boss and his direct boss picked me up and we went on sales calls. Except, they decided that 3 on a call was too many, so I got to stay in the truck all day. All I heard was NP80’s and arranging demos and looking for a parking lot with that had new pavement meant they had money. The next day I told my direct boss I didn’t like this and I wanted to quit. He said it’s different when you’re on your own. He was right

Art:  What was your favorite model top sell and why that was your favorite?

John:  I loved selling the Canon NP120. It had cold pressure fusing and the copies came out with a professional gleamette finish.

Art:  I saw of few of those NP120s and they had some awesome blacks.  What did you like most about your job in the Eighties?

John: I quickly became a Branch Manager for the company with an expense account and attending annual conventions all over North America. It was the roaring 80’s.

Art: What did you dislike the most about your job in the eighties?

John:  Hauling the copiers upstairs with the stair climber apparatus we used.

Art:  What was the compensation plan like, was there a salary, what is just commissions or was there a mix of salary and commissions?

John:  I started with a salary of $300 a week plus car allowance of $250 a month. It was guaranteed for 6 months while training. After one month I asked to go on straight commission. They agreed and said they would pay me whichever was higher. I made more on commission and I kept on straight commissions until I was a Manager in 1982.

Art:  Interesting that car allowances haven't gone up that much in almost forty years. How did you go about finding new business, and what was your favorite of those methods and why?

John:  Back then it was all cold calls and demos. I had a van and I would load a copier and my goal for the day was to drop it off somewhere for a demo and then go back the next week to close the deal.

Art:  All I had was a hatchback, I think the van was a better idea for demo's.  What was the first sales book that you read that and what did you take away from it?

John:   I’m thinking the first sales book I read was a Dale Carnegie book that was about closing deals.

Art:  What type of car did you use for your demonstrations and how many demonstrations would you perform in a week demonstration?

John:  I had a full size Chevy van with a copier stair climber. It looked like an undertakers piece of equipment. I would try to line up 3 or 4 demos a week.

Art:  Can you tell us a couple of  funny story about selling copiers in the seventies?  

John:  Xerox 660 was called Dial-A Jam and when it jammed, the fuser didn’t shut off and the paper would start to cook.

Art:  What is the biggest problem you seeing facing the industry today? 

John:  Copiers have become all the same so it’s difficult to differentiate the brands.

Art:  If you had to would you do it all over again, if so what would you change?

John:  I’ve really enjoyed the copier industry as my career and I have evolved with all the changes. I’m still having fun and enjoying my career.

Art:  What’s the one piece of knowledge that you’d like to share with new reps entering our industry?

John:  Product knowledge

Art:  John, thank you so much for this.  I hope our paths will cross in the near future be well and stay safe.

John:  Thank you

IT, MSP & MSSP Industry Notes

IT, MSP & MSSP Industry Notes

Sponsored by

August 9th, 2021

Arcoa Group

Why partnering with ARCOA makes sense
Electronics Recycling is an important and profitable part of the IT asset lifecycle, but it can be overwhelming with all you already do, varying state regulations, and the limited resources at hand. That’s where ARCOA comes in. When you partner with ARCOA, you get all the benefits of a big company without any of the capital investment. We’ve been doing this since 1989 and have the expertise, certifications, and nationwide resources to get the most for all your clients’ retired IT assets. Plus, positioning your clients as environmental stewards not only elevates their appeal to consumers, it meets government requirements and avoids fines.

What partnering with ARCOA looks like
Our role is to make it easy for you to bring more value to your clients. We work with you to help stretch your clients’ IT budget by reducing the total cost of ownership of their electronics. We’re experts at identifying and implementing the solutions your clients need for the end-of-use remarketing, recovery, and recycling of their technology assets. The sooner you involve ARCOA, the sooner you and your clients will see better results.MSP, MSSP and IT Notes Industry July 12th, 2021MSP, MSSP and IT Notes Industry July 12th, 2021

Lead for IT Services

Project Title

SAP Helps Red Hat Advance Contingent Workforce Management

  • SAP SE announced that Red Hat, the world's leading provider of enterprise open source solutions, has streamlined and consolidated its external workforce program in North America
  • Partnership with Monument Consulting, with SAP® Fieldglass® Contingent Workforce Management application

NTT DATA Launches Health and Wellbeing Initiative

  • NTT DATA announced launch of Health and Wellbeing initiative in collaboration with other NTT Group companies
  • to elevate the importance of Health and Wellbeing at every level, individually and collectively
  • With this initiative, NTT provides new insights through the launch of a whitepaper, Improving the Health of Me, which examines how individuals and organizations can embrace technology to improve health outcomes

NEON CORP. Selects Aptum to Enhance its Retail and eCommerce Platforms

  • Announced partnership with NEON CORP., a turnkey eCommerce platform and retail solutions provider, to transition its IT infrastructure to Microsoft Azure Cloud
  • NEON provides eCommerce platform build services including order fulfillment and management, customer service, marketing services, hosting and cybersecurity
  • Aptum assisted NEON in making the transition to Azure with its Azure Design & Build, Azure Managed Services and Aptum Managed Web Application Firewall (WAF)

Vital Records Control Announces International Expansion to Further Customer-Centric Mission

  • Has expanded its services to include protecting, storing, and providing secure access to a range of valuable information assets, from critical business documents, highly sensitive digital data, historical artifacts, medical records to specialty assets
  • Recently, it has added its first international facility in the Bahamas
  • Vital Records Control helps clients manage and govern their physical and digital information assets

Artificial Intelligence Increases Document Processing Efficiency 350% for California-Based ...

  • Announced the successful adoption of Foundation AI's SaaS-based offering, Extract Filer
  • Benefits include
    • More than 3X increase in document processing efficiency
    • Dramatic decreases in document sorting and filing errors
    • 81% reduction in non-billable document intake hours
    • Increased firm profitability
  • Foundation AI is a California-based technology company on a mission to build artificial intelligence for the real world

Lead for IT Services

  • Information Technology Support and Maintenance Services
  • 8/19/2021 2:00 PM   (UTC-06:00) Central Time (US & Canada)
  • The City of Goodlettsville is requesting proposals from qualified suppliers for Information Technology Support and Maintenance Services. Also included are cloud-based data hosting services
  • https://vrapp.vendorregistry.c...b6-b156-c708e4e137d3

Konica Minolta Ranked on Channel Futures MSP 501—Tech Industry’s Most Prestigious List of Global Managed Service Providers

  • Konica Minolta Business Solutions, U.S.A., Inc. announced it has been named to the 2021 Channel Futures MSP 501 rankings
  • Channel Futures MSP 501 survey examines organizational performance based on annual sales, recurring revenue, profit margins, revenue mix, growth opportunities, innovation, technology solutions supported, and company and customer demographics
  • 2021 MSP 501 list is based on confidential data collected and analyzed by the Channel Futures editorial and research teams. Data was collected online from March 1-May 24, 2021
  • The complete 2021 MSP 501 list is available on Channel Futures’ website.

TPx Named a TMC 2021 Communications Solutions Products of the Year Award Winner

  • Announced today that TMC, a global, integrated media company, awarded TPx's UCx with Webex a 2021 Communications Solutions Products of the Year Award
  • UCx was designed to address the pain points of small and mid-sized businesses (SMBs) and provide a simple, seamless and secure solution to meet their needs
  • UCx has four core capabilities (Collaboration, Messaging, Meetings and Enterprise VoIP) that work together to provide one seamless solution

Cerberus Sentinel announces acquisition of VelocIT

  • Announced that it has acquired VelocIT, a New Jersey-based managed services provide
  • VelocIT will become a wholly owned subsidiary of Cerberus Sentinel and will continue to focus on providing integrated risk managed services to a diverse set of national customers
  • VelocIT will continue to be based in New Jersey and has plans to grow operations on the East Coast
  • Financial terms of the agreement were not disclosed

IT Solutions Voted Best Place to Work for Fifth Year by Employees

  • announced that its employees voted the company one of Philadelphia’s Best Places to Work 2021 in an annual competition conducted by the Philadelphia Business Journal and Quantum Workplace
  • Award applicants were grouped according to the number of employees located in the Greater Philadelphia area

Microsoft fixes printing issues

  • Released an update for Windows 10 to fix issue that prevented some printers, MFPs, and scanners from working
  • Also involved devices using smart card (PIV) authentication
  • This was a separate issue to the so-called “PrintNightmare” bugs that Microsoft also sent out patches to correct
  • Microsoft also published patches to fix Windows Print Spooler bugs

TeamLogic IT Opens in Jacksonville, FL

  • TeamLogic IT, a provider of managed IT services and technology support for businesses, just opened an office in Jacksonville, FL
  • Business is owned by Larry McKinley
  • TeamLogic IT named the 2020 MSP (managed service provider) of the Year, and has been recognized on the Channel Futures MSP 501 Worldwide Ranking
  • Named the number one technology franchise by Franchise Business Review, has been recognized on the 2020 Inc

Tampa firm OPSWAT acquires a leading provider of cybersecurity solutions

  • OPSWAT announced on Monday that it has acquired all assets of Bayshore Networks
  • OPSWAT will add Bayshore’s tech solutions and retain its team members
  • OPSWAT caters to the defense and manufacturing sectors

MSP Acquired: Evergreen Services, NetGain Buy TruTechnology

This Week in the Copier Industry Fifteen Years Ago

This Week in the Copier Industry Fifteen Years Ago

Second Week of August 2005

Nothing but rain today here in Jersey.  Thus I thought it would be good to get a head start on Monday.   Keep in mind Better Call Art "Be the Leasing Guru for Your Clients" drops in a couple of hours.

Enjoy these awesome copier treads from 15 years ago!

Opportunity In Good Supply

Art Post (Guest) ·
doesn't always produce the most profits, so some stores are adjusting their strategy. OfficeMax says it's stopped focusing on selling a lot of low-cost, low-margin items to the cherry-picker customer. Instead, it looks to sell higher-ticket items to small businesses. What works best? Getting customers to purchase something big and then selling them supplies and accessories for it. Office Depot trains its salespeople to ask customers buying a printer whether they need the appropriate cable, for
Topic

Manage print queue?

Shaja ·
We have a client who is replacing several Xeroxs with 3035s, 3045s, 2060s and 2075s (all SP models). They want to retain their current functionality of all users being able to manage the entire print queue: see waiting jobs, move jobs up and down in priority, and delete waiting jobs. As you know, the walk-up screen only shows the current job being printed, SmartDeviceMonitor only shows the completed job history, and WebImageMonitor will let you delete but not change priorities. Has anyone else
Reply

Re: Dirt on Toshiba's 35 series color?

Indy_Dave (Guest) ·
Both systems are very simialr. What Toshiba did that Ricoh wont do until next year is match the Canon ir3220 by offering the choice of controllers (e-bridge or Fiery).
Member

DJjuanSA

Reply

Re: Manage print queue?

Shaja ·
Thanks, gentlemen, for the fast replies. I've heard of MicroPress, but I'm sure this client would resist anything that involves a server or a lot of expense. This is a problem we inherited as the installing dealer for a ship-in. The parent company (in another state) chose the Ricohs for the local division (our new client) over the local division's objections to taking away their Xeroxs. So, we want to give them a simple solution without them thinking the Ricohs are going to make them incur a
Reply

Re: Dirt on Toshiba's 35 series color?

Jayson Gilbertson ·
Awesome color, handles high volume. Not very user friendly IMO. These are going to be the replacement for the 3100c or Aficio 3131. Modular componets. PM can be done in under 40mins if tech rebuilds in shop. Ricoh has very low target volumes for the 2500/3000. Toshiba says their's will go into much higher volume location. Lets hope the new 35/45 color will handle higher volumes. JG
Reply

Re: Ricoh 615C

Jomama (Guest) ·
Maintenace agreements? there are no supplies except the ink. No drums no fuser no nuttin' I would be interested in reports on CQ. I saw a couple on line for the printers and they said generally that the blacks were gray and the colors light. Further that Ricoh planned it that way becasue of the duplexing capability. However, the technology is characterized as "fast drying" to eliminated smears. I have an HP Deskjet that duplexes, the colors are bold and deep, It doesn smear when duplexing
Reply

Re: Duplicators off of GSA contract

Art Post (Guest) ·
"old Age" must be creeping in~~ Ricoh JP5500, Savin 3360DNP, Gestetner 5455 Digital Dupliators
Topic

EARN $$$ With Fast Growing DM Company

Steven Breault (Guest) ·
I.T.Intersection, Inc. is the training, education and support subsidiary of VircoSoft Corporation. Our Unique Member/Reseller Program provides qualified people big income opportunity in a rapidly growing industry. We are looking for additional Sales Professional Independent Contractors. If you have any doubt about the opportunity here is a "must read" article from VAR Business magazine about the anticipated demand for Document Management. The opportunity for well trained dealers to earn huge
Topic

E-Waste Business Is Booming

Art Post (Guest) ·
, and recyclers began receiving state payments of $0.48 per pound for recycling those electronics—with $0.20 paid back to e-waste collectors that bring the electronics to recyclers. “Every month our numbers are up 15 to 20 percent,” Mr. Shegerian said. Then in February, a new California law began requiring other electronics—including fax machines and copiers—to also be recycled, even though no recycling fees are collected for them, and no standard fee is paid by the state. Instead, recyclers
Topic

2 x available USED 470w's - off-lease, wholesale pricing

francois54 (Guest) ·
If interested, contact direct. Pics avail upon request. FW 470w-- 96k meter- print bd & cable, $6.7k + frt (Los Angeles) FW 470w-- 258k meter- copier only, $5350 + frt (Los Angeles) www.wideformatengines.com hmcpartland@cox.net 949.290.1549
Reply

Re: A252 Copying Off Scale

Wideformatguy ·
Also, make sure it calibrated for copying and for printing only. There's strecthc factors for the typical scanning stretch that occurs during scanning, which is factored out for the print only stretch calibration.
Reply

Re: 36 x 180 plots on 240w

racerx ·
looks like ricoh fixed this with the new 5.11 firmware update. Thanks
Reply

Re: Ricoh 615C

Old Glory ·
It is the GelSprinter technology so if you have seen that, I'm guessing you have seen this. If it is the same as the GelSprinter printers, it is pretty good but of course that only answers print quality, not copy quality. I have one on order but haven't seen it yet.
Topic

DWG Option

Wallin Team ·
Does anyone know if the DWG Option has any kind of viewing capability or just printing? Is there any kind of DWG viewer that comes with the software? Are you able to see small images at the bottom of screen prior to sending to print. (This is possible with TIF and PLT files in PCWin.)
Topic

Quote for the day

Art Post (Guest) ·
"There's a way to do it better -- find it." Thomas Edison (1847-1931) inventor, salesman frequently worked more than 40 hours straight
Topic

Almost FREE Aficio 220's

Art Post (Guest) ·
I have three Aficio 220's in the Milwaukee area. I have already negotiated with the leasing company and need to sell these. All three have cabinets, DF's and fax modules, all three are working. Buy one for $300 and get the other two for free. Please advise if anyone can help me.
Topic

Tab Stock

Gunner (Guest) ·
Hi everyone- For some reason I am having serious issues running tabs through a 2060. I have everything set up correctly (designate sheet, tab stock, shifting 0.6). It will run about 3-4 tabs and then jam in E. Can anyone give me any input as to what I am missing, if anything? Does the brand of the tab stock matter? I know that Ricoh recommendeds the BLANKS, but would it make that big of a difference? Thanks, Melissa
Topic

New 35 & 45 ppm Color Units?

TroyS ·
Was wondering if anyone had any inside talk on these units coming from Ricoh? Also, anyone here anything on whether the fiery controller is coming as well? I have a few prospects asking a lot of questions....lol.... primarily ETA. Thanks in advance for any help.
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