MFP Copier Blog

What is ITAD and Why is it a Growing Industry and Why Office Equipment Dealers Should Give it a Look

During the last few weeks I've been able have some awesome conversations with service providers for our industry.  I'm always on the look out for a product or a service that can help dealers expand their existing business or add growth from another service.

At Itex 2019 I was able to spend a few minutes with Ed Spriegel (President of Mid-West Copiers and Partner with ARCOA Group).  Ed was really excited about how well ARCOA is performing and stated I should chat with Brett Apold (Vice President of Sales with ARCOA) to learn more about the ITAD (Information Technology Asset Disposition) opportunities that are available to office equipment dealers.

After having an incredible 7 months of selling copiers I found the time develop some questions about ITAD.  Below is a transcript from our chats.  I also highlighted some facts that we should to pay attention to.

  1. What is ITAD and why is it a growing industry?

Information Technology Asset Disposition is the management of decommissioning retired IT assets in a manner that ensures data security and environmental compliance while maximizing residual value. Transparency Market Research states the ITAD industry will grow from $9.89B in 2015 to $18.18B in 2024. The factors contributing to that growth are cloud computing migration, big data analytics and the (IoT) Internet of Things. The increased number and complexity of legislative mandates for secure and environmentally compliant disposal of e-waste are also key contributors.



  1. If I’m in the Managed IT space why is it important for me to offer these services to my customers?
  • You will add additional revenue streams through asset buyback programs and end-of-life service offerings
  • It provides you with a differentiator in a competitive landscape
  • Allows you to provide your customers a complete lifecycle management program
  • Enhanced customer retention
  • Protect your customer’s brand with certified data security services
  • No capital investment needed to add additional revenue
  • Provide your customers environmental compliance through proper recycling methods



  1. We hear a lot about data security, especially related to data breaches. Where does ITAD come into play with helping customers protect their data?

Corporate information security is one of the leading enterprise tech concerns due to increasing reports of data breaches worldwide. Compromised enterprise information can lead to expensive recovery fees, legal repercussions and lost investor, employee and customer trust. A regularly overlooked, but imperative, aspect of data security is the destruction of residual data. Devices available for resale or recycling may still contain personally identifiable information (PII) from a previous owner. Utilizing NIST-compliant data erasure tools to ensure all PII is properly and securely wiped from a device is critical.

 

  1. What differentiates recyclers from each other? What am I looking for in a reputable recycler?

There have been many articles in the news about electronics recyclers and IT asset disposition vendors who have declared bankruptcy, been indicted or convicted for illegal export or storage of equipment, fraud and tax evasion. In order to avoid these risks, while supporting financially sound auditing practices, one needs to know what to look for. As a baseline, look for companies that are audited by an independent party on a regular schedule. Certifications such as R2 that audit processes surrounding the handling and treatment of decommissioned IT assets provide a great jump start on vendor due diligence.

You should audit your vendor. The vendor audit is all about risk management. Make certain that your questions and concerns are addressed to your satisfaction. Be leery of facilities and organizations that look too good to be true. Document any issues you find and determine whether that residual risk is acceptable to your organization. A vendor worth working with will pass your audit and minimize and/or eliminate the risks associated with decommissioning assets.

  1. At the end of the day we are all looking for ways to grow revenue…is a channel partnership with an ITAD vendor a way to do that?

 

Yes! A strong channel partner will provide you with new revenue streams that allows for your customers to spend more money with you. Residual value on decommissioned assets provides available dollars to your customers to spend with you that otherwise weren’t there.

End

For me this seems to be a win win for dealers that are looking to add additional services with zero equipment investment.  In addition when you're in some of those larger commercial RFP's it's a service like this that can differentiate your company from the pack and increase your perceived value.

If you're interested or need to know more here's Brett's contact info.

Brett Apold
Vice President of Sales
 

Wide Format for AEC Market & New Features I Would Like to See

If you've been selling wide format MFP's for some time I think you'll agree that the manufacturers have been slow on refreshing most models from most manufacturers.   Aside from KIP with the recent introduction of the KIP 600 toner based color wide format MFP (multi-functional product), the others are just regurgitating the same tired outdated wide formats for the AEC (architect, engineers and construction) market.

Five plus years is a long time to wait for a refresh of an existing model or something completely new.  Over the years I've had this talk track with many within the wide format community and the same question arises from every conversation. "What else can be added to wide format MFP's?"

Document Feeders

Is it really that hard to design a 10 page document feeder? I don't think so because it should be rather easy.  Yes,  you would need a larger area to stack the originals for feeding. But it could be designed in a way that it would fold away when not needed. The next question becomes where do the scanned originals stack?  That's easy and Ricoh is already doing it with the MP W6700. I kind of like the idea of not stacking the originals as they are scanned but rather to have them exit and then rolled. I'm pretty sure Ricoh had something like this years ago.  Clients are asking for document feeders in wide format, the reason most of us don't hear and because we're not asking the question.  What a tremendous advantage for the manufacturer that designs one first!

12x18 or 11x17 Paper Trays

With the previous models of Ricoh wide formats there was the ability to add a cut sheet paper tray. That paper tray was capable of holding letter, legal, tabloid and 12x18 (half size of 24x36).  Many clients would take advantage of this feature for printing check plots.  On some of the higher end toner based wide formats some of the manufacturers offer cut sheet trays.  But on most of the low end wide formats the cut sheet paper tray is not offered.  I think a cut sheet paper tray should be offered on both low end and high end.  Seems to me that the manufacturers are making what they want and not what the clients need.

Original Document Exit Trays

I touched on this with the section under Document Feeder.  Whether it's a flat stack or a roll stack device document stacking needs to be an option on all devices (toner and ink).  It's archaic that clients still need to feed one document at a time isn't it?

Print Stackers

And not the type where the print falls into a cloth basket.  My goodness is our industry that cheap that we can't figure out a better system?  I know of one manufacturers  has a standard exit print stacker and I cringe every time I have to sell against it.  Thank goodness that device is at the low end of the market. Which makes my point, if it's possible to design for a low end ink based wide format why oh why can't it be offered on all devices!

Tameran is no longer offering document exit stackers for wide format MFP's. I would tend to think that the manufacturers need to step up their game.

Toner Based Color Wide Format

Here's the next holy grail for wide format.  Bring to market a toner based MFP that will have an MSRP of $22K.  Thus with the $22K we know where the dealer cost will be.  More and more clients want to print color in wide format. What the clients don't like is to have two devices (color and black), clients also don't want to pay the high price of color ink.  Coming to market with a toner based wide format will at $22K will eliminate many of the existing color plotters in the field.  Reps will be able to cost justify the sale of toner based color wide formats  on the supply and maintenance costs.

In the end, I feel like 4-5 years is way to long to wait for a new model.  In some cases we as sales people have no upgrade path for the client at the end of a five lease.

All I can hope for is that just maybe this blog will open some eyes and manufacturers will give the clients the features and the price points that will help.

-=Good Selling=

Keeping the Audience

Today's Over Confidence in Yesterday's Performance Can Empty the Chairs at Tomorrow's Play.  

Does the Imaging Channel have too much confidence in yesterday's relevance? A diminishing relevance either in a businesses' deliverable or a theatrical performance will lose its audience. It's Relevance, which fills seats.

Today some of the Imaging Channel's actors have done an excellent job memorizing their lines in a play written 50 years ago. OK, the script has been updated, been modified, and at times has even added new scenes to inject a new relevance. However, today, the audience's appeal to the foundational merits of the play are rapidly diminishing and many of its actors don't understand the importance of improvisation.

"A play or a business will empty their seats if they ignore their audience."

It's the critics who start the conversations the actors, producers, and directors could not bring themselves to start and some even block their ears to silence criticism directions for improvements. So, during declining audiences either in business or plays, it's the critics who will spark needed improvements. However, It's the play's writers, directors and actors which must be in sync with their audience to continuously sell-out the seats. When organizations fight to remain as they were over fighting for relevance, will all ways lose to progress.  

Both plays and businesses must come to the realization it's time to close the curtain on yesterday's performance even if that performance was award winning. Breaking new box office records takes an ability put in check the records or awards of the past.

"Your past and current successes can cause hallucinations when visualizing plans for the future."

When the Play's Curtin opens, the audience will decide when to clap, when to laugh, and when to cry. The emotions of an audience determine the Play's Relevance. In business, it's the emotions of your external customers, which must direct you over the emotions of your internal customers. As audiences grow, the cast and crew are happy and content and will fight all that is threatening to that happiness.

So, be cautious! As ticket sales begin falling, the pressures on the cast will cause many to fight for the comfort of yesterday's complacency, instead of fighting for tomorrow's upcoming relevance. When weakness meets pressure, weakness will always fight for complacency over the pain associated with a continuous relevance.

"It's time to keep the curtain closed when your encore is more for you than your audience." 

The play called the Imaging Channel needs some new directors, new play-writers, new actors, and even its stage needs a remodeling. Otherwise, one day, the curtain will rise, and from the stage, the actors will see empty seats. As the play's audience evolves, so must the play. Remember, a business's stage will only have prosperous actors if the audience continues buying tickets.

"Status Quo is the killer of all that will be invented."

Ray Stasieczko

I look forward to speaking at the Remax Summit in Zhuhai China on Oct 18th https://www.rtmworld.com/event...axworld-summit-2019/  and again at BTA West Capture the Magic November 4th 5th http://www.bta.org/BTACoronado

Send invite if you wish to connect here on Linkedin

Attention Sales World... Stop Being Empty Suits

"To fake it is to stand guard over emptiness."
Arthur Herzog

I'm here to inform you, a sales professional thinks before they act. They plan, prepare and practice as they build the foundation known as success. They lead with intention. Not only do they become the example, they are the example.

What makes a sales professional great? They're purposeful, full of pride and are precise with their decisions by aligning their vision and values to earn the respect of their clients. With determined intent, they engage in heartfelt activities benefitting those around them. And this is what your clients and prospects crave, right? They deserve a sales professional who is heartfelt, sincere and fills out a suit with empathy, emotion and excitement.

SALES PROFESSIONALS, CUSTOM LEADERS - NOT EMPTY SUITS

Sales professionals are effective in opening up business conversations as they speak the language of leadership. This language clearly conveys their ideas to their audience. They customize their language which precisely explains their thinking to the hearts and minds of those whom they wish to move to action, their clients and prospects.

A true sales professional understands how to create, deliver and align their value proposition to capture the heart and mind of their clients.

"If you don't know the value you bring to your current clients then how do you know the value you can bring to your potential clients?"

Just curious... Would your clients truly know the value that you're bringing to them? Let's take this one step farther. I encourage you to ask them... What does value mean to you and have I been delivering this for you? Curious to know the responses. It's OK if you eat some humble pie, it's good for you.

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It's about delivering delightful amounts of value at all times. Live it, walk it, talk it and broadcast it for everyone to hear. 

CUSTOM FIT THE SUIT

Sales professionals are not empty suits in the eyes of their clients and prospects!

There's something to be said for a custom fitted suit. It's unique and empowering. It's the statement you make about who you are and what you value regarding your appearance.

Let's face it, anyone can stroll into their local department store and pull a suit off the rack, but to truly “pull off” the suited look, a sales professional visits the tailor.

Off-the-rack department store suits fail in offering up much in a variety of style, even the most formal stores will not have every suit style available on the rack. With a custom tailor, your suit can be made according to any style and with any fabric. There's no limit to what you can ask for; custom liners, pockets, lapels, buttons and monogramming; whatever you desire, a tailor can deliver the style and material you want.

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Sales professionals do not provide an off the rack experience

Sales professionals do not play business dress-up. Instead, they dress the part of leadership. They lead with education. They lead with inspiration. They lead with insight. They lead with love.

Are you starting to smell what I'm cooking up?

REPEAT AFTER ME, NO EMPTY SUITS!

In 3 Dead Giveaways That You Are An Empty Suit, I introduced you to a simple equation...

Lack of substance + low business acumen + poor business conversational skills = empty suit.

It saddens me and it's unfortunate, in the sales world today; there are a tremendous number of empty suits. The sales profession can do better than they’re doing. The issue boils down to misalignment. Many in sales are misaligned with their inner self, which leads to a chaotic lifestyle. It’s hard to become the best version of yourself if you're clueless or can’t identify with who you are.

 Your prospects are smart. Your clients are even more intelligent. They can smell commission breath a mile away. 

An executive presence + competence fills out an empty suit
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Sales professionals who lead from the heart have courage. The courage to be human in a sales world full of facades.

Ask yourself this... right now, this very moment - Am I relevant to my clients?

Now, I encourage you to look in the mirror and ask yourself...

  • Am I going the extra distance for my clients?
  • Am I serving others?
  • Am I serving the cause?
  • Am I developing a deep, genuine concern for my clients?

If you struggle to answer these questions, you may be an empty suit.

STOP BEING A FAKE

It's too hard to pretend to be somebody you're not. So why don't you just be yourself?

Social Media has become a fake world carnival; many wear a mask, to hide their true self. So many fighting to be seen with very little substance and much to say. Unfortunately, the same can be said within the sales world.

Pretending to be something you're not can be exhausting, it can also cost you when it comes to trust building with your clients and prospects.

Remove the sales mask and become your true self. Ditch the facade and fakeness.

Here's a huge issue! Too many in sales are copy-cats. Yes, I said it. They run around attempting to mimic the sales success of others. Stop the madness salespeople!

I'm sure you hear this all the time, "Just be yourself". However, being yourself is following your path, not comparing yourself to others. When you try to be different, you disconnect from what you want.

I'm here to inform you, your clients and prospects can smell a walking, talking and insincere facade a mile away.

IT'S NOT WHAT YOU THINK!

Would you have a clue as to what your clients and prospects crave in a sales professional?

How about asking them how they view you? Ask them to be sincere and honest with their response.

Salespeople, this sh$t is important to uncover. Yes, this will mean becoming a bit vulnerable and bracing yourself for things you may not like to hear.

Stop being empty suits in the minds of your clients!

There's no substitute in their minds. There's absolutely nothing wrong with dressing the part. The problem lies when it’s all style and no substance. Expensive Armani suits are no substitute for business acumen. Fine clothing is not a substitute for brains.

Don't suffer in silence as the empty suit leads you down the road of obscurity. I'm here to help.

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I understand, I get where you all are coming from. Every day, I walk in your shoes. I am fully committed to helping your sales team integrate social aspects and modern strategies into your current sales process to grow new business. I want you to get results. This is why I am passionate about doing this the right way, the genuine way, the authentic way! It's about understanding value before visibility.

Selling From the Heart is making a difference! I poured my heart into every page of this book and I think you're going to love it. You can find it on Amazon in paperback and Kindle. You can click on the book image below and this will take you to Amazon.

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You can find more material inside Selling From The Heart.

In a world full of empty suits, I'm passionate about helping sales reps succeed by getting valuable before they get visible. I help sales teams understand the true value they bring to the market. 

I appreciate getting the opportunity to share my stories. Integrating the use of social and sharing my story on LinkedIn was my “game-changer” in the highly competitive office technology world. With great pride I transform, challenge, coach and inspire sales teams to grow new business by helping them share their story and how they communicate it out by integrating the use of social inside the sales process. You can follow me on LinkedInTwitter and on my podcast by clicking on Selling from the Heart.

 

This Week in the Copier Industry 15 Years Ago (Second Week of October 2004)

Did you know that we have questions, comments, sales tips, sales advise, copier quotes and proposal that go back 16 years?  Yup, more than 100K in threads stored for your enjoyment on the Print4Pay Hotel!  Enjoy!

Enjoy these awesome threads from 15 years ago this week!

Savin 4022 / Ricoh 2022

The back side leading edge has toner on it and fades out as you get to the trail edge. if you run multiple copies it is only on the first copy. I have noticed that if you look at the drum prior to making copies there is a coating of toner on the drum. It appears that the toner is getting on the transfer roller and then the back of the paper. Have tried a different High voltage board and SBCU board with no change. Have also shorted the drum ground with no change. Did notice that when you take a
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Japan's Canon to take full control

Japan's Canon to take full control of Niigata Canotec , 10.15.04, 10:37 AM ET AFX News Limited TOKYO (AFX) - Canon Inc, Japan's leading maker of digital camera and copiers, said it has decided to take full control of Niigata Canotec Co Inc, a software developer for printers, by acquiring the 32.5 pct stake held by Canon Sales Co Ltd. Financial terms of the transaction were not disclosed. Canon already owns 67.5 pct of Niigata Canotec. The full consolidation will take place after January
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BIG NEWS 4 HV USERS! Canon-branded carbonless paper

Canon Introduces Three New Specialty Media to Aftermarket Portfolio Tuesday October 12, 8:31 am ET Copier Leader Introduces Its First Carbonless and Recyclable Papers, as well as Canon Branded Color Copy Paper, for its CLC and imageRUNNER Devices LAKE SUCCESS, N.Y.--(BUSINESS WIRE)--Oct. 12, 2004-- Further expanding its already extensive line of Canon-branded specialty print media, Canon U.S.A., Inc., the nation's market share brand leader in black-and-white and color laser copier/printer
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Data Overwite Security Security

Security like this gives total peace of mind. The Combination of our digital print technology and new ISO accredited Data Overwrite Security System, means your confidential print and copy data is assured protection from attack. Leaving you grinning from ear to ear. We'd like to share more about Data Overwrite Security with you. Contact us now for a sales consultant. Just like PC’s, today’s digital office devices use a hard disk drive to store document data. Computer systems and networks are
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Need Your Help!

Can someone please email me a copy of the warranty card from a Ricoh Laser Printer (could be savin, lanier, gestetner). Please! art@p4photel.com Thanx
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shady salesman

machines. Not faxes or printers either color boxes and mid range mfp's. All that being said I go to a company wide meeting and hear about goals and ways to generate business and my owner descibes an inovative way to possibly pull in new business and then procedes to descibe how this sales rep was visiting a customer just to see how things are going and seen the IT guy and came up with this great idea to see if this guy could help him place equipment. The owners thought this was a great idea. To rap up
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The new Xerox 180 Highlight Color

At Graph Expo 2004, Xerox Corporation demonstrated what it calls the world's fastest cut-sheet, highlight color printing system, operating at 180 ppm (nearly twice as fast as the previous Xerox speed benchmark of 92 ppm). Xerox showcased the new product as part of its 12,600-square-foot display at Graph Expo, the largest printing exhibition in the United States. The new Xerox 180 Highlight Color (HCL) system is one of three highlight color printers designed for print-on-demand and publishing
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Re: Leads in California

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John M. Greathouse Executive Vice President of Sales and Business Development OFFICE(S) CallWave, Inc. 136 W. Canon Perdido St. Suite A Santa Barbara, CA 93101-8207 Phone: 805-690-4000 Fax: 805-690-4241 -------------------------------------------------------------------------------- Comergent Technologies, Inc. http://www.comergent.com WHAT IT DOES It develops enterprise e-commerce software that streamlines selling and ordering processes. EVENT 09-27-2004--Announced the appointment of a new
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Re: shady salesman

Coming from the sales side: I always try to take care of the guys that help feed my family. There have been some occassions where I have forgotten where the lead originated, however I try to make up for this with "special consideration". I am aware of the situation and believe salesperson in question should "pony up" and take care of those who take care of him. When selling for Ricoh, we sales people get to accumulate points for products and or gift certificates. Share the wealth if not with
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P4P Vendor Sponsered Training Seminar

I have been asked by several members of the Print 4 Pay Hotel if we might be able to put together a Training Seminar/Solutions Event. First thoughts would to have this event over two or three days and have it sponsered by our Authorized Vendors. Doculex, VircoSoft, Sentryfile, Idatix, Memory Experts, Print Audit, Ricoh may be able to have training and solution seminars. I think this can be pulled off depending on how many members would commit. We could also have a round table with P4P members
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Re: Tiff/Jpeg (what determines)?

Great question. As always, because I am a sales & marketing guy, when it comes to tech questions I turn to our technical guru's for help. For those of us who are technically challenged I learned that SMB, which stands for Server Message Block, is a protocol for sharing files, printers, serial ports, and communications abstractions such as named pipes and mail slots between computers. Beyond that I do not comprehend. Perhaps someone will address your question more specifically and enlighten us
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Global Imaging Acquires ............

Global Imaging Acquires Image Manufacturing, Inc. Monday September 27, 8:42 am ET CHICAGO, Sept. 27 /PRNewswire/ -- Global Imaging Systems (Nasdaq: GISX - News) announced today that it has acquired Chicago-based Image Manufacturing, Inc., a print management company and reseller of Hewlett Packard printers. Image Manufacturing has annual revenues of approximately $5.5 million. ADVERTISEMENT Global Imaging Chairman and CEO Tom Johnson said, "The acquired operation serves the Chicago market, and
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life is good

ALL RICOH GURUS, HAVE A GREAT WEEKEND, I'm going to go see the NC State Wolfpack take care of the Tarheels. There's nowhere like Wilmington nc
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Leads in Rhode Island

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Retail Solutions Inc. http://www.retailsolutions.com WHAT IT DOES It provides on-demand hosted point-of-sale data management and reporting services. EVENT 09-28-2004--$4 million in a Series A round of funding OPPORTUNITIES company expected to make purchases to support... - new product development - expanding sales and marketing efforts potential opportunity to provide… - products and services to support increased sales activities - products and services to support increased marketing activities
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Scanning to Mac

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We haven't had anyone scanning to Mac before, but one of the customers we adopted who was orphaned said that when they purchased a Savin 2535 with scanning their former vendor said it would not scan to Mac. Is this true?
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Scan Router V2 Lite with Aficio 2035

New copier Aficio 2035 was added to group of Aficio 1035 copiers with printer/scaner options. 1035 works with Scan Router, 2035 does'nt. When I try to "Add I/O device" I get "no answer from device". But ping command says link is OK. I cant write an IP-adress of Delivery server on 2035. Do 2035 find it automaticly? Thanks for help.
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Plotbase and PC3

My client also asked that when using the PC3 (is this a print driver) files, can we save the plot to a specific folder on the network?
Member

Member

trc
Member

Chuck
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Re: Leads in Illinois

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BridgePort Networks Inc. http://www.bridgeport-networks.com WHAT IT DOES It provides a software-based network infrastructure solution that extends a single phone number over multiple devices and networks. EVENT 09-27-2004--$25 million in a Series B round of financing led by TD Capital Ventures OPPORTUNITIES potential opportunity to provide… - products and services to support increased sales activities - products and services to support increased marketing activities; services may include PR
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Re: Leads in Maryland

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and application development - recruiting services for developers and engineers PARTNERS none stated PEOPLE Mark Komisky Chief Executive Officer and Co-founder Charles Komisky Chief Technology Officer and Co-founder Will Clemens Chief Financial Officer and Co-founder Scott Schelle Chief Operating Officer Rich Credidio Vice President of Sales Jim Ishikawa Senior Advisor OFFICE(S) Bluefire Security Technologies 1040 Hull Street Suite 101 Baltimore, MD 21230 Phone: 410-637-8160 Fax: 410-637-8172
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Re: Leads in New York

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services to support production operations - tools and services for product development activities PARTNERS none stated PEOPLE Leo J. Schowalter, Ph.D. President and Chief Executive Officer Glen Slack, Ph.D. Chief Scientist Jonathon Whitlock, Ph.D. Chief Technology Officer Keith R. Evans, Ph.D. Vice President and Chief Operating Officer OFFICE(S) Crystal IS Inc. 877 25th Street Watervliet, NY 12189 Phone: 518-276-3325 Fax
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Re: Leads in Pennslyvania

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: 011-91-40-2339-8222 Fax: 011-91-40-2339-8111 -------------------------------------------------------------------------------- CyOptics Inc. http://www.cyoptics.com WHAT IT DOES It designs, develops and manufactures optical engines for broadband metro and access communications solutions. EVENT 09-28-2004--$10 million in a new round of financing led by Jerusalem Venture Partners OPPORTUNITIES company expected to make purchases to support... - new product development - boosting marketing and sales
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Re: Leads in Texas

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headquarters is located in the Legacy Business Park on Preston Road in Plano, TX, less than half of a mile from the previous location. It houses the corporate offices, research and development departments and a manufacturing plant. The company has expanded its marketing, sales, support, scientific and engineering teams. STATED PARTNERS/ALLIANCES none stated PEOPLE Christopher G. Chavez President and Chief Executive Officer F. Robert Merrill, III Executive Vice President - Finance Scott F. Drees
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Re: Leads in Washington

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SourceLabs Inc. http://www.sourcelabs.com WHAT IT DOES It provides open-source software and systems. EVENT 09-29-2004--$3.5 million in a Series A investment from Ignition Partners and Index Ventures OPPORTUNITIES company expected to make purchases to support... - deployment of product offerings - research and development - expansion of sales and marketing potential opportunity to provide… - sales training programs - software and systems specific to the sales function - recruiting for sales
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Re: AF1515 Scanning

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My scanning gripe with the 1515 .... the FAX 4410NF is basically the 1013/1515 machine without a flatbed ... correct? Why does Ricoh not put color scanning on the 1515MF? If they can do it on the 4410NF, Samsung can do it VERY inexpensively for the Ricoh AC104 and AC204 ... scan to email a PDF file, I don't know about everyone else, but when using this particular feature, I find the documents are often in color.
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Re: 240W Cutting Off PDF Print

I've noticed the same problem and was told that the reason for it cuting of the end 8 inches is because Acrobat does not support printing PDFs larger than C-size unless you have the full version of Acrobat, ie not just the Acrobat Reader, Atleast for the newer verions of reader. Anyone know if there is truth to this?
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Re: 240W Cutting Off PDF Print

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It’s not an Acrobat reader issue. I printed D size PDF from reader after installing the 300 DPI WinPrint driver.
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Re: SDM for Admin & XP SP2 Question

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Ted: I ran into the same thing. I ended up having to go to a pc that doesn't have sp2, but I know this isn't the solution. I think Ricoh is going to have to update the software.
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Re: Aficio 240W & Plotbase, is it possible.........

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YES- hold down the “Ctrl” key and single click the files you want to print. All the files will be highlighted. Select print and presto. Note: you cannot change the order in which they print. If page page3 is at the top line in the print queue and page 1, then 4, then 2. It will print in that order.
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Re: shady salesman

Stories like this burn my britches too. I think of all the times our tech support has stepped to the plate when I, wearing my sales hat, painted myself into a tech corner. The contribution value of competent and reliable tech support can not be over-emphasized and never taken for granted. Too many sales reps rely on tech support to close a deal for them, and simply walk away. Not only is it unethical, it is just plain dumb to alienate technical support. Thank you for sharing this story, perhaps
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Re: Aficio cl1000n

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Try to transfer the file to print to other application, retry to print it with rpcs,if you obtain different results, your problem is in the application (word), if the problem´s still there , try reinstall driver
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Re: Leads in Colorado

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09-28-2004--$22 million in a Series C round of financing led by Lehman Brothers Venture Partners OPPORTUNITIES company expected to make purchases to support... - scaling the company - product development - expanding global sales and marketing efforts potential opportunity to provide… - products and services to support increased sales activities - products and services to support a field sales force - products and services to support increased marketing activities; services may include PR activities, collateral
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Re: Leads in Florida

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PowerLinx, Inc. (formerly SeaView Video Technology, Inc.) http://www.power-linx.com OTCBBWLX WHAT IT DOES It designs, manufactures and markets powerline communication products that transmit video, audio, voice and data. (number of employees: 13) EVENT 09-28-2004--$3.18 million in a private placement OPPORTUNITIES company expected to make purchases to support... - product and technical support - expanding internal and external sales force - launching and marketing new home monitoring product
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Re: Leads in Louisana

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Stewart Enterprises, Inc. http://www.stewartenterprises.com Nasdaq:STEI WHAT IT DOES It provides funeral and cemetery products and services to the U.S. death care industry. (number of employees: 6000) EVENT 09-27-2004--Announced the relocation of its corporate headquarters OPPORTUNITIES potential opportunity to provide… - office equipment, supplies and services to support expanding operations at the company's headquarters. The company is now located at 1333 S. Clearview Pkwy., Jefferson, LA
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Re: Leads in Massachusetts

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activities PARTNERS none stated PEOPLE Jeffrey Burbank President and Chief Executive Officer Winifred L. Swan, Esq. Vice President and General Counsel James Brugger Vice President, Disposables Engineering Dennis M. Treu Vice President, Research and Development Alan R. Hull, M.D. Chief Medical Advisor Joseph E. Turk, Jr. Vice President, Sales and Marketing Christopher G. Manos Vice President and Chief Financial Officer Michael J. Webb Vice President, Quality Assurance and Regulatory Affairs Matt Pearman
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Re: Leads in North Carolina

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CipherOptics, Inc. http://www.cipheroptics.com WHAT IT DOES It designs, develops and manufactures encryption appliances that secure communications over high-speed networks. EVENT 09-28-2004--$10.3 million in a Series C round of funding led by Adams Capital Management OPPORTUNITIES company expected to make purchases to support... - expanding sales and marketing activities - product development potential opportunity to provide… - products and services to support increased sales activities
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Re: Leads in Virgina

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CorasWorks Corporation http://www.corasworks.net WHAT IT DOES It provides workplace software and solutions for organizations using Microsoft SharePoint. EVENT 09-29-2004--An undisclosed amount of funding led by Novak Biddle Venture Partners (NBVP) OPPORTUNITIES company expected to make purchases to support... - market momentum - new product and service capabilities - expansion of global sales activities - increased market awareness potential opportunity to provide… - software and systems
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Re: SDM for Admin & XP SP2 Question

This was posted on the Ricoh UK site Thank you for using Ricoh products. Microsoft have announced the release of Microsoft Windows XP Service Pack 2 (Security Enhancement). It is available for download from the web and will be delivered automatically to connected XP users through the internet Microsoft Automatic Update system. Ricoh is working to confirm the impact of the of Windows XP SP2 on our product functions. When we complete the testing process, we will announce further information on
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Re: Scanning to Mac

One I know of is to add Doc Mall, then scan2docmall, and then email to the mac. I am not familiar with the Savin model number, if this is the 2035esp, then use scan2email and send to the mac users email address. I also believe there is another way that Jay mentioned in one of the threads I have found. check it out when you get a chance. Art this should help
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Re: Scanning to Mac

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The 2535 would be the Ricoh 1035
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Re: 5510NF

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You can have all incoming faxes marked with checker mark in the upper corner and use regular paper, think of the cost savings.
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Re: Aficio 240W & Plotbase, is it possible.........

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NO - You cannot merge the jobs into "sets" that can be sorted. If you hold CTRL and click on multiple documents, they will all print, but they will not come out sorted. If I asked for 3 copies, I'd get 3 copies of the first page, 3 copies of the second page, etc., etc. You can create a set to be collated, but the way to do this is to plot the files to disk, then create a job in Plotbase and add all the plots you need in this set to the job. Then you can select number of copies, select "collated
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Re: EQUITRAC

Have used them once. My customer has installed the software and copy counters. They have not complained about the software, as a matter of fact the first call I got was yesterday when copy controller went down. My customer called Equitrac and told them that they had to ship the controller out and then wait for it to be repaired, replaced and then shipped back to the customer. Customer was annoyed that it may take one - 2 weeks to have the controller operational. Plus they stated that the
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Re: Aficio 240W & Plotbase, is it possible.........

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Just an FYI that I stumbled upon while creating a job in Plotclient WIN. When you hilight a group of prints to add to the job, they DO NOT drop into the job in the same order. If you are collating and need them in the exact order, you need to drop one file at a time into the job to insure correct order. If anyone has found that this is not true, please let me know. Thanks. Barbara
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Re: Aficio 240W & Plotbase, is it possible.........

thanx for the great info! i was at an account today that needed to "reprint" exiting .plt files. I tried to add them into plotclient, however I was given an error message. quote: Unknown or not licensed file type)file C:\program Files RW-240-240 Plotbase\ss\1041\04-075A-100-plans-A-101.plt.1056.000000 whew! I then found by mistake that I could add these files to Scan Tools and was able to print them in a collated set! Can anyone elaborate as to why this happened? Thanx
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Re: Plotbase and PC3

Gee, The customer stated when using PC3 with AutoCAD, the system is saving the plot file to its own directory, he would like it to save to another drive they use for back up. What is the PC3? Art
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Re: 551/2560/2575 Replacement

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Thanks Pete. The really funny thing is that I spoke to my Savin dealer rep on the same day you posted this info and he told me that there was absolutely NO information available about the new products and none would be released until the launch of the 51 ppm system in November. Maybe I should invite the poor sap to join P4P so that his dealers don't know more than he does! Thanks again! Brian

This Week in the Copier Industry 10 Years Ago (Second Week of October 2009)

For the next couple of weeks I'll be posting a picture of how many visitors we've had on the site at one time.  All of this activity is from the last 30 days. I can't thank everyone enough for their support and making the Print4Pay Hotel a special place for Imaging (copiers) & IT Professionals!

Enjoy these awesome threads from 10 years ago this week!

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Konica Minolta Supports the United Nations Climate Change Conference 2009

climate convention, Konica Minolta effectively runs several programs to minimize impact on the global environment, including the Zero Waste initiative. Partnership for COP15 includes the provision of more than 30 Konica Minolta bizhub color multifunctional printers (MFPs) and monochrome production printing systems. Equipped with state-of-the-art technology, these products will meet the printing, copying, scanning and faxing needs of all UN participants and all delegates prior to and during the
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Is selling at cost the future for print hardware?

Is selling at cost the future for print hardware? This was the title of a recent blog/article I found on http://www.channelweb.co.uk/cr...gives-print-hardware Here's the article: Deptford reseller ABT Office Supplies has started offloading its Ricoh and Canon multi-function devices (MFDs) at cost price, subject to a delivery charge and service agreement sign-on. The dealer claims the move is to save the cost of printing for businesses by encouraging a switch to MFDs rather than stand-alone
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Sammy "Going After the Big Dogs"

Monday, October 12, 2009 Sammy "Going After the Big Dogs" Samsung, or as I refer to as "Sammy", talk has it that they will be coming to market with some A3 devices somewhere down the road. Talk, also has it that they would like to be a full line OEM with the likes of Ricoh, Canon, KonicaMinolta, and Xerox. Fact, besides Sharp, none of the above manufacturers have yet come to market with thier own (OEM) A4 device as of this time. Yes, there are some rumors that Ricoh or Toshiba will come to
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Canon USA Launches New Managed Document Services Initiative

Printing, Rules-Based Routing, Authentication, Desktop Accounting and Print Center Management * Canon U.S.A. Professional Services brings the expertise to design and implement managed document services, from analyzing a customer`s print environment and developing new designs to reporting results and identifying areas for future improvements * Canon MDS Knowledge Portal provides a secure Web site for business development and support, including business plans, training modules, best practices, white
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Case Study: Konica tightens product quotes

13 October 2009 Printer specialist Konica Minolta Business Solutions partnered with Experlogix to streamline its product quote system. Konica Minolta Business Solutions New Zealand (Konica Minolta NZ) is a leading printer and document solutions company and has been working with New Zealand businesses for more than 35 years, helping organisations efficiently manage information flow and harness new document technology. Konica Minolta NZ differentiates through the quality technology brands it
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emFAST INC.’S FACSys® CONNECTOR PASSES RICOH DEVELOPER PROGRAM COMPATIBILITY TESTING

Ricoh MFPs with the company’s secure and intuitive fax server solution. Using Ricoh’s sophisticated Embedded Software Architecture (ESA) platform, emFAST was able to enhance the capabilities of FACSys® by leveraging the inherent print functions found in Ricoh’s MFPs through Ricoh’s open architecture. “emFAST has utilized the Ricoh ESA development platform to take the integration between the FACSys® fax messaging platform and the Ricoh MFP to a whole new level,” said Peter Valier, director of IT
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Re: Color MFP Trends, Tactics, etc

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quote: Originally posted by lep524: clients won't care about the actual brand as much as in the past. We are finding that clients take our recommendation and will move with brands if we ensure WE will stand behind them. I think this is the big change over the last 15-20 years. If you think back, there was a time that you could buy an "off-brand" (not Xerox, Canon or Ricoh) and be really disappointed. They just wouldn't do the job. That's not true anymore, at least for level of machine 90% of
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Ricoh Print/Scan MP3030

Have new in box, make offer!
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This Week in Ricoh "TWIR Notes"

This Week in Ricoh "TWIR Notes" Gathered from Print4Pay Hotel Members from around the world and a few moles in very good places! - Ricoh announced it won a bid from AREVA Inc. AREVA is a nuclear power equipment maker, with facilities in 43 countries. Details of the contract were not announced. - Ricoh announced it now has a special discount pricing program for members of NAPL/NAQP, allowing it to increase its sales of production print systems to printshops in the U.S. [URL= http://mfpsolutions
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OKI® Printing Solutions Introduces the Versatile MC360 Letter/A4 Color MFP to

Mount Laurel, N.J. (October 5, 2009) – OKI Data Americas , which markets its products under the OKI® Printing Solutions brand, today announced the introduction of the MC360 Letter/A4 Color MFP. Ideal for very small workgroups (VSWG) and small offices/home offices (SOHO), the MC360 Color MFP features a compact design and small footprint with four-in-one functionality (print, copy, scan and fax). Combining fast print and copy speeds, reliability and ease of use with high quality HD Color printing
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Ricoh joins NAPL member discount program

program is a step toward increased commitment to the Association and its membership. NAPL, the Association for the Business of Print offers its members management resources and support which lead to unparalleled sales and operations results. NAPL's integrated approach to supporting a wide variety of members and partners is similar to that of Ricoh's Production Printing Business Group (PPBG), which recently launched several new products and solutions designed to meet various customers ranging
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Smart Sourcing Summit: Print costs are out of control

allowing office managers to handle a very big spend. So, most firms have uncontrolled procurement of print supplies (paper and toner, especially) at the department level, Crowley says, yet prices of these supplies typically rise by almost 8% annually. "The ideal environment would have users having as much printing and copying capacity as they need with supplies being delivered only when needed," Crowley says. But that often is more a hope than a reality. So, he says outsourcing the imaging fleet to
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Xerox "The Week in Review"

Wednesday, October 14, 2009 Xerox "The Week in Review" Gathered from Print4Pay Hotel Members from around the world and a few moles in very good places! - A judge in New York granted Xerox’s motion to dismiss an antitrust claim made against the company. Media Sciences, maker of generic printer supplies for Xerox printers, was trying to establish that Xerox maintained an unfair monopoly on the market for cartridges & ink for its printers. Xerox is still suing Media Sciences for patent
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Re: IKON Delivers RICOH Pro C900 Digital Color Printer for Grover Printing, a Consolidate

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Assumed that so I asked the question. Heard (maybe here) that Ricoh was reducing Production Printing Div's field sales by 25% (22 of 88).
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Integrated Book Technology, Inc. Powers Up New Print-on-Demand Center with Océ Inline

burgeoning print-on-demand operation that prints books to order in quantities as small as one and as large as several hundred. Installed in December 2008, the IBT "book-of-one" production line comprises an Océ VarioPrint 6250 digital duplex cutsheet printer to print book pages, a CEM DocuConverter to split/merge the pages into book blocks, an Océ CS650 Pro color system to print color covers. A CP Bourg perfect binder marries book blocks with perfect-bound covers, while a Viadek system to read barcodes
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InterContinental Hotels Group Selects InnerWorkings for Print Management in the Ameri

relates to print in the Americas, InnerWorkings can provide the solution that IHG needs." As part of the agreement, InnerWorkings will be managing print and fulfillment for the world's largest hotel loyalty program, Priority Club(R) Rewards, with 44 million members worldwide. "IHG is an industry leader with top brands and print programs that span across many different product categories," said Eric D. Belcher, Chief Executive Officer of InnerWorkings. "We are thrilled to team up with IHG and
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Selling Against OCE PlotWave "A few tips"

[LIST] Plotwave has no scan2email 4 touches for scan2folder no file naming for scanning no document server
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Intelligent Bar Codes

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Does anyone know what is necessary to print Intelligent Bar Codes on a Savin MLP32 and/or a Savin C6060 using PostalSoft software? I'm assuming there is some font or something that may be installed in the driver or something.
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Lexmark delivers another industry first with new solutions-ready, touch screen laser

productivity-enhancing features and professional-quality color printing. Both models feature Lexmark's Duo Drawer standard, providing up to 900 sheets of standard input capacity, the most of any color laser printer or color laser MFP priced under $1,000. In addition, for customers who need even more paper capacity, a new optional 550-sheet drawer allows for a maximum capacity of 1,450 sheets. The Lexmark X546dtn and Lexmark C546dtn ship with more toner than their leading competitor, up to
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MNDOT recommends higher speeds in Sheldon, Black Hammer

Pogodzinski also received approval for the highway department to purchase a new color copier/printer/fax machine for $9,817. He said the county’s information technology department had recommended buying rather than leasing. “The break-even point is at 29 months,” he said. Pogodzinski said money is available in the current highway department budget because some equipment previously included wouldn’t need replacement yet. He said the current copy machine is using $250 a month worth of color
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Océ CS665 Pro Color System with Inline MultiPunch Finishing Cuts Document Binding Ti

systems, printers can produce professionally finished documents in approximately half the time it takes to bind documents by hand. Corporate printrooms and commercial printshops can deliver more print products in the same amount of time and with the same staff. One System with Maximum Finishing Versatility The MultiPunch is the latest in a series of finishing options for the Océ CS665 Pro system. The Océ CS665 Pro system, launched in 2008, now has eight finishers with 24 configurations. Users
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Océ launches new office color multifunctionals

Venlo, The Netherlands, 5 October 2009 — Océ, an international leader in digital document management and delivery, today announced three new office color copier systems that complete the revamping of its office color multifunctional line. The new Océ VarioLink® systems — with color speeds of 22 to 36 ppm — offer copying, printing, scanning, faxing and finishing. They are designed to fit smoothly into office workflows so that users can quickly print documents and then get back to core tasks. In
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Paradigm Imaging Releases New imagePRO FLEX

4ips color scan speed o Up to .8” max media thickness (T models) o 48-bit color data capture o Network ready with Gigabit Ethernet connectivity · Rocket Scanner Controller o Includes Windows XP ® Professional o Intel Core 2 Quad-Core Q6600 1.4Ghz processor o 2GB DDR PC2-5300 memory o 250GB SATA-150 (7200 rpm) 8MB cache hard drive · Exclusive Paradigm imageFLOW ® scan-print-copy software o Touch screen and keyboard control o Interactive scan-print-copy controls o Over 550 printers
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Re: Who has the BEST product line?

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Konica Minolta had a pretty good showing for this Poll on the RFG p4photel. I did not think of that until this recent discussion. Both have solid Product Lines.
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Re: Embeded Print Director/PCS 6.0

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Ok I got the Java and the print director embedded installed fine. The customer wants to be able to track scans and fax also. According to the jobs list I did not do any scanning though I know I did. I found something the referanced an "Enhanced External Counter SDK" but cannot figure out where to download. Ricoh says it is part of the Java card. In the Administrator tab I see an option for this "Enhanced External Counter" but cannot see where to turn it on as it is greyed out. Ricoh has
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Re: Is selling at cost the future for print hardware?

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quote: Originally posted by Larry Levine: but you sure are not going to be a very healthy & profitable company long term. Hrmm, well, sure they are. Notice it doesn't say anything about Service or Supplies, we can assume those are either at their normal rate or slightly elevated. It doesn't say anything about lowering the lease rate on this MFD you are buying at "cost" either, so we can assume those are also either at normal or slightly elevated. If we also assume that their sales will increase
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Re: Senior VP wants P4P Access!

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Quote: originally posted by Art: "My thoughts, why are you trying to hide your who you are?" You definitely asked yourself the correct question. The p4photel has become the most informative and honest forum to share ideas, experiences, and strategies for success. I would hope this is not compromised in the future, due to censorship or spin. For example, we heard that XEROX had an army of 'bloggers' trolling the internet to promote the ColorQube and to combat any critical assessments. The p
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Re: Konica Minolta Adds Regional Aftermarket Managers

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UPDATE: I understand that Konica Minolta has filled all of the Aftermarket Manager positions for each of their four (4) Independent Dealer Regions.
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PLUSTEK ANNOUNCES SMARTOFFICE PS282 SCANNER IS NOW CERTIFIED FOR USE WITH KOFAX VRS

: 600 dpi Document Feeding Mode: Simplex and Duplex Dimensions: 10.36“ x 5.02” X 5.83” Weight: 3.65 lbs Grayscale: Input 16-bit; Output 8-bit Paper sizes: Business card, Letter, Legal SALES/PURCHASE All Plustek scanners can be purchased from authorized resellers, DMRs, VARs, and distributors including Ingram Micro and D&H. For more information, please contact Plustek at infoUSA@plustek.com. ABOUT PLUSTEK Respected as one of the world's leading image solution providers, Plustek manufactures and
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Re: Who has the BEST product line?

Ricoh, over the top!!!!
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Re: Who has the BEST product line?

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This is not a fair question. This board is heavy Ricoh tilted since this is the majority of the users.
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Re: Who has the BEST product line?

I agree, there are alot of Ricoh people here! Reach out to your peers and tell them about the P4P Hotel, we have dedicated forums for every manufacturer!!!
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Re: Who has the BEST product line?

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quote: Originally posted by montecore: This is not a fair question. This board is heavy Ricoh tilted since this is the majority of the users. Just because I sell Ricoh doesn't mean I voted for it
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Re: Who has the BEST product line?

This is not the RFG Ricoh Board anymore, this board is for anyone in the indsutry! All users from the other boards have migrated to this board. I can't say why they don't vote or post more.
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Re: Color MFP Trends, Tactics, etc

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I'm with Art. I think the A4 systems are in the market to stay and soon everyone will have them. Samsung will also have A3 systems within the next 18 months to be able to offer them with the A4's on bids and tenders. We shouldn't forget old HP when we have this discussion...they still collect more clicks in NA than any other manufacturer and they are seriously getting into the managed print business. It seems to me it is going to come down to who is going to gaurantee the client the toner
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Re: Weekend Industry Notes from 10/04/09

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Jason....were you a copywriter in a previous life?
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Re: Embeded Print Director/PCS 6.0

I'm gonna cc the guys at print audit and I'm sure they'll have an answer for you. Today is Canada's Thanksgiving!
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Re: Embeded Print Director/PCS 6.0

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Got it figured out. In talking with Ricoh tech support they had me downgrade the Java software to work with PD5. When I loaded PCS (PD6) it did not track scan's and I had forgotten to put the newest Java back on the card. Did that this morning and all is well.

This Week in the Copier Industry 5 Years Ago (Second Week of October 2014)

Some of my favorite quotes for sales:

"The harder you work the luckier you get"

"Luck is for rabbits"

"As long as you work hard, you never what the tomorrows will bring you"

"The thought of the cheapest price is long forgotten after poor service"

"If it sounds too good to be true it usually is"

"You cant see both sides of the coin without looking at the edges"

Enjoy these awesome threads from 5 years ago this week, especially the one from the "ghost"

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Konica Minolta Launches Managed Content Services

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content management by combining multifunction printers (MPFs) with software to create complete input /output devices to handle customers’ day-to-day business processes. “Managing and utilizing business content is of paramount concern for all companies, regardless of industry,” says Sam Errigo, Senior Vice President, Business Intelligence Services, Konica Minolta Business Solutions U.S.A., Inc. “Operational concerns can range from getting the right documents to the right people at the right time to
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Konica Minolta and Hyland Software Expand Strategic Alliance Internationally

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Minolta Business Solutions U.S.A, Inc. "OnBase® by Hyland is a key part of providing a seamless solution that integrates Hyland's ECM software with Konica Minolta's bizhub product line of multifunction printers. This expanded alliance to Asia-Pac, Australia and Europe gives us the ability to offer new customers across the globe customized solutions to their specific business needs." Konica Minolta is a leader in managed IT services, application development, software integration, document
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Contex Americas Appoints Shea Vara to Director of Channel Sales

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experience in technology, having worked at Capitol Office Solutions, a Xerox company, OkiData Americas, and Ricoh Americas Corporation. She has a proven track record for applying her experience in sales and marketing to create new business, while increasing sales and raising profits. “Contex is in a significant growth period, and our scanning solutionsare being installed at a rapid pace. Shea’s high level of expertise will help us to manage this growth and ensure that we continue to meet our
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New Ricoh Meeting Room Services help companies improve the way they manage their workspace

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value from existing real estate." Combining Ricoh's service expertise with Condeco's technology, Ricoh Meeting Room Services provide information mobility for facilities, operations and office managers. The services capture real-time room usage data, analyze patterns, and re-engineer optimization plans to help balance occupancy rates and drive measurable cost savings. Ricoh Meeting Room Services can help companies manage an entire meeting room inventory via the Condeco software solution for
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My Top Ten Copy Machines of All Time #3

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Think about this, a copy machine that can copy up to A3 (up to 11x17), and only onto A4 size (letter or legal). You don't see that feature with todays digital copiers. I for one believe many of todays copier manufacturers are missing the boat on this, however, that's a blog for another day. Back in the early nineties, we were selling the Copystar (Mita) line of copiers. For a small dealership, the line was acceptable because the systems were manufactured by Mita. At one time Mita was a pretty
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5 Reasons Why You Should Dump Ricoh Wide Format Business

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competitive there are those of us that have had to sacrifice margins in order to keep a current customer! 4) Years ago, Ricoh Wide Format was it's own division with Ricoh Americas. Today, wide format is lumped in under PPBG (Ricoh Print Production Group). Does that make any sense at all? Tell me, when was the last time you heard from someone at Ricoh who cared aboutyourwide format portfolio? 5) HP Page-wide Printing for Wide Format Printers is coming to a townnear you by the end of the second quarter of
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Xerox Quote.pdf

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RICOH ProC7110X 2 Pager.pdf

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RICOH ProC9100 2 pager.pdf

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Océ South Africa announces availability of new small but scalable light production press

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OcÉ South Africa, a leader in digital document management and delivery, has added the Canon imagePress C800 series, a range of three colour printers with a throughput of 60, 70 or 80 A4 ppm, to its product offering. The target range of these devices is from 40 000 to 70 000 A4 pages. "A powerful and versatile colour light production press, the imagePRESS C800 delivers new levels of quality and productivity across a huge range of media and a wide choice of finishers, providing printers with a
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5 Reasons Why I hate My Comp Plan!!

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A few years agoaSales Manager made this statement, "There is no perfect sales comp plan". Ok, I beg to differ. There is a perfect sales comp plan, that perfect plan is too give me 100% of the commissions! Especially since you're nickel and diming me to the poor house! 1) At $390 I can accept the cost to return a copy machine to the leasing company. I understand that there are costs involved. But, charging me $390 each when we have to return 6 copy machines to the same location is a sin! What
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Ricoh Wide Format Roll Feeders

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Here's a good one, can the roll feeder from the 240W be used on the W3601??
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Sign Works Purchases First Agfa Anapurna M3200 RTR Wide-Format Printer Sold in North America

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Anapurna M3200 RTR has allowed Sign Works the ability to offer its customers, primarily other sign and printing companies, better products and faster service. "The speed of the Anapurna M3200 RTR compared to what we currently have on our 120" wide roll printers has helped us increase production and offer increased print quality on fabrics and wallpaper," said Greg Janowiak, president, Sign Works. "Installation of the Anapurna M3200 RTR went very smoothly, along with training. It was an easy
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The eight qualities you want in a sales rep

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Revenue is the lifeblood of any company, making the hiring of a sales rep one of the most important decisions any company makes. Given that sales is a combination of art and established, step-by-step processes, what do you look for when trying to identify great sales people? Below are eight qualities you want in a sales person, and one you need to avoid. The eight desired qualities, in no specific order: Persistence and long-term thinking Most sales people give up way too soon and too easily
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Back Up Disaster Recover "Are You Selling It"

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If we could haveraise of hands in the reply section, I'd like to who among us is actively selling BDR to their clients. Also how are you doing with BDR? Is it a struggle or has been easy? Would like to hear from as many members as possible!
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Autodesk to Feature Spark Open Software Platform at MecklerMedia's Inside 3D Printing ...

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technology is disrupting industries of all kinds. In the event's exhibit hall, MecklerMedia confirmed that Made In Space, Inc. will be displaying one of their 3D printers that is designed to print in zero-gravity conditions. Also on display will be a scale model of a 130-piece motorcycle,created on Stratasys 3D printers using FDM® technology. Ticket prices will increase on site, so attendees are encouraged to register before October 21 for the best rate . Group discounts are available for
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EarthLink Launches Enhanced PCI Compliance Solutions™ at Gartner Symposium/ITxpo

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managed security services that protect customer data, brand reputation and enhance network security. EarthLink customer Dunn-Edwards Paints operates a regional chain of 117 retail paint stores in the Southwestern U.S., and recently implemented PCI Protect to protect its financial data and meet PCI requirements in its stores. "Prior to using EarthLink's PCI Compliance Solutions, my staff was responsible for capturing all PCI documentation ourselves, so we've seen an enormous benefit in time
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Beyond the Breach: General Data Management Considerations

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disruptions that come with expert care. David Bailey is Senior Vice President at Protected Trust. Protected Trust is a sponsor of the Print4Pay Hotel. I urge members and readers to visit their site to see their full line of products and services. More and more we need to provide well rounded strategic solutions for our customers. Protected Trust offers some unique solutions that can help us in our day to day efforts. Check them out here.
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Re: 5 Reasons Why I hate My Comp Plan!!

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Great post. Sounds like the frustration level is at a boiling point. One thing I can offer is in regards to the delivery/install fee, this is not as scalable as you might think. But in my time at a dealership the company president, sales managers, and I designed a plan that would scale based on speed segment and quantity. So, with some TLC, your company should have some wiggle room here rather than just stamping a flat fee on everything.The other thing we did was bundle the price into the
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Re: 5 Reasons Why I hate My Comp Plan!!

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It helps if salesperson is at quota. May have compassionate ear . Best of luck. May be a good idea to consider working on a contract basis , need to have the business and confidence and resources to do so. Don't plan on many incentives other than making your own fortune... Best wishes...
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Re: 5 Reasons Why I hate My Comp Plan!!

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Hello Ghost - i feel your pain and especially having been there in the same boat as you. My former employer marked up hardware by at-least 30% and lease rates by 4 to 5 points. Having transitioned to my own dealership 5 years ago, we do things differently. If you are looking for a partnership opportunity (you can be located anywhere in the USA), get in touch with me. For others reading this and interested in running your own copier sales business, please contact me. You must currently be in
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Re: 5 Reasons Why I hate My Comp Plan!!

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Bill of Lading return charges, and true delivered costs as sales reps. We are a 23 year old highly respected company Are my reps stupid thinking this is an unrealistic plan?? Its pretty much 50% of profit with the lowest street cost, virtually no padding, tons of support? I would be curious on how some other comp plans are administered.
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Re: 5 Reasons Why I hate My Comp Plan!!

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Might work. Of course will require managing customary ingredients for sales to achieve above quota results... Best of luck...
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Re: 5 Reasons Why I hate My Comp Plan!!

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John GP Quota's is what I grew up on. Revenue Quota's are not healthy for the sales people, but good for the dealer. I'm 34 years in the business and still have yet to hit monthly, quarterly and yearly in the same year. Although GP commissions is not what it used to be
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Re: 5 Reasons Why You Should Dump Ricoh Wide Format Business

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I'm a die-hard fan of Canon's imagePROGRAF lineup. They are constantly updating the technology and the cost on them is very low.
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An Acquisition Success Story: Copier Companies Move Into the MSP Space

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by Samantha Allen on October 9, 2014, 6:26 pm EDT Jeffrey Loeb said his managed service provider business Infitech was humming along some 20 months ago. Sales were growing at an average rate of 30 percent per year. But Loeb, owner of the company since 1999 when he and a partnerlaunched it, recognized the Cincinnati-based company was hitting a wall when it came to sales. He said it’s true some people in IT don’t know how best to sell their services. So when Loeb received a call from the Ohio
-=Good Selling=-

Selling Copiers in the Seventies with Rich Sissen

If you're reading this blog series for the first time you'll notice one of these icons .

Clicking that icon will take you the collection of blogs that we've posted with our amazing industry veterans who were selling copiers in the seventies.  I believe its important that we not only post these blogs but to also have them archived for our industry.

Rich Sissen is President and Owner of Sissen and Associates.  We met via email and had a couple of phone conversations about our early copiers days.  Rich also told me about his current business which organizations recruit and select quality people.

Selling Copiers in the Seventies with Rich Sissen



  • How did you find your way into the copier industry? 

I was looking for experience in sales. I took a sales position with Apeco. Was only going to stay the summer and go back to college. Worked for Apeco for eight years.

  • What company or manufacturer did you start with, what was your title and what year did you start?

Started July 1971 Apeco [American Photocopier Equipment Company]. As a rookie went 90 days with out a sale and sold four units in one day.

  • If you worked for a dealer please tell us what brands you sold and what was your favorite model top sell and why that was your favorite.

Never work for a dealer but was a Sharp dealer form 1978 till 1995

  • What was the percentage of copier sales people that made it past two years and what made them last or not last so long?

 For Apeco zero, if you made it that long you were a sales manager. When I started my dealership, I too had zero but in 1983 I hired a consultant, [Mike Riordan ] and we reduced our turn over to less than 20% in that two year time period. Poor selection process and training big failures in turn overs.

  • What did you like the most about your job in the eighties?

   Lots of stuff going on in the industry. Lots of National meetings, vendors trips and good money.

  • What did you dislike the most about your job in the eighties?

 The vendors were terrible to work with!!!!!

  • What was the compensation plan like, was there a salary, what is just commissions or was there a mix of salary and commissions?

Salary plus commissions and car allowance. Commissions percentage 10% to 20%. Salary $2000.00 to $3000.00

 

  • How did you go about finding new business, and what was your favorite of those methods and why?

 Cold calls, 20 per day

  • What was the first sales book that you read that and what did you take away from it?

    Can remember any book.

  • What type of car did you use for your demonstrations and how many demonstrations would you perform in a week demonstration?

Ford Station wagon. Goal was 10 demos per week. Seldom hit the goal.

I started selling “Coated paper liquid copier” and we carried in our wagons. Had to take the liquid out for  moving, lots of ruined suits!!!!

 

  • Can you tell us a couple of funny story about selling copiers in the seventies?  

We sold the Apeco 288. It was a liquid coated paper roll copier. We call it the “Jam o meter”. When jam on a demo, this happen often, you told the prospect. “ I am glad that happen, now I can show you how easy a jam is to clear.

  • What is the biggest problem you seeing facing the industry today?

Always looking for a new pricing scheme. ER: “cost per copy”, “MPS” and know “no meter service contracts”.

Another problem is that you can sell yourself out of problems [cash flow] and another is you can sell yourself out of troubles.

  • If you had to would you do it all over again, if so what would you change?

Yes the copier industry has been to me.  At dealer level better selection process and training.

  • What’s the one piece of knowledge that you’d like to share with new reps entering our industry?

Three  pieces of knowledge to rookies, Activity, Activity and more Activity.

Rich thank you or this!  Please feel free to connect with Rich Sissen through his Linkedin page and tell him that you read Selling Copiers in the Seventies with Ricoh Sissen!

-=Good Selling=-

Digital Upmanship! The New Competitive Threat

This article applies to all industries, especially those consolidating or declining. Spending nearly thirty years in the Print Equipment and Services Industry; an industry known as the Document Imaging Channel. I have seen the glory days, and obviously, now I am witnessing its most challenging time ever. Today as print equipment, customers' continue in their digital transformations. They are reducing the need for printed paper. 

As the market shifts and consolidates, I am also witnessing and observing first hand the competitive landscape is not only changing it is straining relationships. We see the industry's needed conversations silenced by sponsorships, larger legacy organizations being challenged by outsiders with new approaches. The ways of marketing are also going through Digital Transformation, creating more opportunities, and causing more pain to the way things used to be.   

Here are some thoughts on what I call Digital Upmanship.

 Frenemies challenge each other, Enemies fight each other.

As the innovative world pressures, the old way's world, the inhabitants from both those worlds will test their ability to remain frenemies or cross over and become enemies.

Remember when we had frenemies and Competitors who were agreeable to disagree while respecting each other's disagreements — a time when debates were more popular then threaten lawsuits or corporate bullying. 

Businesses can communicate their competitive advantages in ways unimagined just a decade ago. Organizations once relied on a mail piece, local television commercial, and of course, talking face to face in the physical world. Now even the smallest or the newest unknown competitor can challenge the old way in a global platform. These global social platforms have created the ability to spread your business messages instantly to a massive market. The ability to find and communicate with new prospects and new competitors is changing the game. 

The digital world has expanded the competitive battlefield and can transition an old way to an innovative new way at speeds once incomprehensible. What I describe as "Digital Upmanship." is quickly becoming the measurement of marketing success. 

The caution is not to let Digital Upmanship become Digital fistfights. 

We all have frenemies in business, let’s not become enemies just because the competitiveness increases. Especially in industries which are constricting or, consolidating as they attempt to transition for continued relevance. During transitions and consolidations what was once a collaborator may indeed become a new competitor.  

Let's all remember that we all have good intentions, and during disruptive times, one's good intentions can easily be translated as an act of war. In most cases, it's just a position or stand which completely disagrees with someone else's. In business, it's OK to disagree and have frenemies; frenemies will professionally challenge each other's status quo, but becoming enemies blocks our ability to consider what in-fact might need to be considered. 

 “Status Quo Is The Killer Of All That Will Be Invented.”

I look forward to speaking at the Remax Summit in Zhuhai China on Oct 18th https://www.rtmworld.com/event...axworld-summit-2019/  and again at BTA West Capture the Magic November 4th 5th http://www.bta.org/BTACoronado 

Send invite if you wish to connect here on LinkedIn 

Ray Stasieczko  

Sales Professionals Invest Without Any Freaking Excuses, Are You?

“Investing in yourself is the best investment you will ever make. It will not only improve your life, it will improve the lives of all those around you.”
Robin Sharma

I'm here to tell you... investing in yourself is one of the greatest examples of self-care. Quite frankly, it may very well be the most profitable investment you'll ever make.

Are you bold enough to take the steps necessary to improve your sales performance? If you do, your sales universe will respond by granting you some freaking amazing results.

Simple but ever so complicated for many, it's the effort you put into consistently investing in yourself that will play a large role in determining the quality of your sales life.

YOU are the most important thing you can place your time and money on.

Studies after studies after studies of successful salespeople prove time and again that they simply have the self-discipline to do the things unsuccessful salespeople are not willing to do. This doesn’t mean they enjoy doing these things any more than you but instead of procrastinating or making excuses they take massive action, ARE YOU?

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The cream of the crop, the top sales professionals in every industry have one trait that the salespeople who struggle just to make quota don’t. They simply have self-discipline. They do the hard things that quite frankly many in sales fail to do.

Are you developing yourself personally and professionally?

You must give to yourself first before you can give to others. I believe in my heart it's your responsibility to take the time to develop your sales gifts and talents, in order for you to best serve others (your clients).

You must love yourself first before you can love your clients.

PRIORITIZE YOU

It's so easy to get caught up in the hustle and bustle of life. We immerse ourselves in our work and personal lives that many fail miserably at finding time for themselves.

I'm a frequent flyer and during safety demonstrations, flight attendants instruct passengers that in case of an emergency an oxygen mask will drop down. If you're traveling with children or adults that need your assistance, you must put on your oxygen mask first before tending to them.

Why? If you aren't breathing it becomes next to impossible to help anyone else.

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You must put your oxygen mask on first and then serve your way to sales success.

Taking care of everyone else first and giving more importance to your work rat-race, ignoring the importance of you is a recipe for long term sales disaster.

THE MOST IMPORTANT APPOINTMENT

Set aside the images in the back of your head as your sales manager is hammering on you for more sales appointments. The single biggest appointment, the one you may be forgetting to add to your schedule is staring at you as you look in the mirror.

Question becomes... Are you bold enough?

Make an appointment with YOURSELF!

This may sound a bit odd and you may be saying to yourself, "This is a bit weird" but it's the most important appointment you’ll ever make! Remember, you are just as important as everyone else in your life.

Right now, I want you to acknowledge that you are important and start making appointments with YOU! Mark it on your calendar. Every day, mentally phone yourself first thing in the morning. There's no gatekeeper except the mental one!

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Set the mental timer daily and when that time comes, don't miss it!

  • Set an appointment with yourself to read for 15 minutes
  • Set an appointment with yourself to exercise
  • Set an appointment with yourself to write thank you notes to your friends, people who mean a lot to you and more importantly your clients
  • Set an appointment with yourself to uncover what you could be doing better
"If you don't care of yourself then how can you take care your clients?"

STOP MAKING EXCUSES AND INVEST

Living a sales life full of excuses and finger pointing will have long lasting and unhealthy consequences. Excuses prevent you from reaching your full potential and what's sad for many, is most know it.

If you continue down the sales path you're on and you fail to challenge yourself to reach new heights, then how will ever know what you’re truly capable of.

There are new sales opportunities hidden around every corner. What's sad and unfortunate is you'll never find them if you fill your mind with B.S. and an ever-ending list of excuses.

Those who consistently make excuses, fill themselves with:

  • Paranoia which deprives them from taking action
  • Regret as they play the "what-if" mental game

Are you making excuses?

Are you settling?

SALES PROFESSIONALS INVEST

Today's sales world is more competitive than ever. Look no further than to professional sports. How hard is it to repeat as champions? It's extremely difficult as other teams raise their game to compete in order to take down the champions.

Are you starting to get what I'm cooking? You must stand out from the competition now more than ever as a sales professional. One of the most effective ways to make that happen is to invest in yourself and your career.

Sales professionals first commit to themselves

Will you consider making the investment? I would like for you to think about what this could mean to your sales career today, tomorrow and into the future.

Impact Areas:

  • Income Potential - By enhancing your professional skills this could translate to higher pay and commissions.
  • Job Growth - Making an investment and gaining expertise allows you the opportunity to move into more advanced sales roles.
  • Job Knowledge – Always be learning. This allows you to stay on the forefront within your industry. Learning new techniques can have immediate impact to your career.
  • Leading Others – An investment in you may even help you transition into a leadership role. Think of the impact you could have on others as you inspire those around you to reach for higher goals.
"If you want to invest in something with minimum risk and a guaranteed big return, invest in yourself"

Investing in yourself packs a powerful punch!

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It allows you to become the best version of yourself. As you invest in yourself watch out for the opportunities that come your way and the people who start turning to you.

This one sales appointment you must not procrastinate in making!

Success isn't a light switch. Success starts with changing your mindset. Invest in your mind.

 

I understand, I get where you all are coming from. Every day, I walk in your shoes. I am fully committed to helping your sales team integrate social aspects and modern strategies into your current sales process to grow new business. I want you to get results. This is why I am passionate about doing this the right way, the genuine way, the authentic way! It's about understanding value before visibility.

Selling From the Heart is making a difference! I poured my heart into every page of this book and I think you're going to love it. You can find it on Amazon in paperback and Kindle. You can click on the book image below and this will take you to Amazon.

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You can find more material inside Selling From The Heart.

In a world full of empty suits, I'm passionate about helping sales reps succeed by getting valuable before they get visible. I help sales teams understand the true value they bring to the market. 

I appreciate getting the opportunity to share my stories. Integrating the use of social and sharing my story on LinkedIn was my “game-changer” in the highly competitive office technology world. With great pride I transform, challenge, coach and inspire sales teams to grow new business by helping them share their story and how they communicate it out by integrating the use of social inside the sales process. You can follow me on LinkedInTwitter and on my podcast by clicking on Selling from the Heart.

This Week in the Copier Industry 15 Years Ago (First Week of October 2004)

I had this short chat with my VP of Sales today.  I exhausted my pipeline in recent months, not as much time to prospect during that time.  Put the foot on the pedal this week with almost 70 calls, and 40 plus emails. Resulting in 10 appointments and 3 opportunities for about $50K.  Need to do the same for the next 3 weeks!  Enjoy these awesome threads from 15 years ago this week!

Topic

Canon Targets Commercial Print Market

their respective owners. (i) Source - Gartner Dataquest - "Printer Quarterly Statistics United States - Database," Camille Iorns February 2004. (ii) Print speed based on Letter-size output. (iii)Licensable option. -------------------------------------------------------------------------------- Contact: Canon U.S.A., Inc. Editorial Contact: Jennifer Shanks, 516-328-4791 jshanks@cusa.canon.com or Canon U.S.A. Web Site: http://www.usa.canon.com For sales info/customer support: 1-800-OK-CANON
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Xerox Sets Standard for Speed, NEW Products!

capacity of 3,100 sheets and the ability to handle paper up to 110 lb. index, these systems have the power to quickly print complex office documents. These products are also available as WorkCentre M123 and M128 copier/printers, offering copy/print capabilities and optional fax, as well as CopyCentre C123 and C128 standalone digital copiers. WorkCentre and WorkCentre Pro models come standard with 1,200 x 1,200 dpi print resolution. All the systems use Xerox's patented emulsion aggregation (EA
Topic

New Xerox Office Software Puts Documents On Autopilot

September 30, 2004 - New Xerox Office Software Puts Documents On Autopilot SMARTsend, Office Fax Pro are first offerings in FreeFlow Office Collection NEW YORK, Sept. 14, 2004 – Xerox Corporation (NYSE: XRX) has developed two new software applications designed to make office work and everyday documents flow more smoothly through businesses of all sizes. Building on its FreeFlow™ Digital Workflow Collection of software and hardware developed for high-end print shops, Xerox is extending workflow
Topic

Sales Solution

I am at the end of my rope. Any tips for haggling with procurement people? Customers of all kinds are increasingly utilizing procurement personnel, or corporate buyers, to help them ensure they are spending their money wisely. This can be frustrating for salespeople because the buyer may not be the end-user of the product or service you are selling. As such, they may not be interested in many of the features which benefit the end-user (and which you believe differentiate your product from the
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Xerox Broadens Workflow Offerings

print shops streamline job ordering and management on the Web. Additional products from Xerox help printing professionals reduce manual steps and automate error-prone parts of the printing process such as job-ticketing, page layout, editing and proofing. FreeFlow Process Manager, Print Manager, Web Services and Makeready are designed to help print service providers and in-plant printers simplify work processes, attract new business, and better manage print jobs. These workflow products make it
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Need assistance from a Savin, Gestetner, or Lanier Rep

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I need someone to tell me ASAP if all mainframe serial number plates say Ricoh Corp or do Savins say Savin, Gestetner...Gestetner, etc. Could someone physically go to their demo floor and check for me?
Topic

Print Solutions get "A" From National

productivity and reduce cost in the area of document management. Last year they began to work in earnest with Max Hunsicker, the Director of IT Operations to identify single function printer cost on their current Lexmark printers. "We challenged them on their current printing costs," TenElshof recalls. "The idea was to move them from the 'Let's get the cheapest printer that we can' stage to looking at their total printing costs." The school's review confirmed the Applied Imaging/Ricoh estimates. As
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Re: Need assistance from a Savin, Gestetner, or Lanier Rep

Looked on Ricoh 2018 rear cover (main ser #) It says 4018/DSm618/LD118/Aficio2018 all in a row, then way over to right of label says Ricoh Corp in small print. I'm pretty sure that all newer equip is labeled same way older equip used to say Savin/Gest or Ricoh separately
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Print 4 Pay

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Is DMAP level 6 still offered to Print for Pay account?
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240W Cutting Off PDF Print

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I am helping with a customer who as a 240W and when they print PDF's it cuts off the right 8 inches or so of the document. Any suggestions?? I am going to look at it tomorrow. Thanks
Topic

FILE SIZES

Hopefully somebody out there can help. I', working with an architecture firm that is currently using a TOSHIBA E-Studio 210 Color w/ fiery, their average file size is about 90 Megs. I have been trying to stear clear of the TOSHIBA / RICOH but scanning is a necssity so it knocks the 213 out. would any one venture with a 2238 in this type of file size? thanks for the help
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Re: Talk Track = Document Management Software

Congratulations. Again! We are very pleased you are successfully using our Virtual Copier application to help close hardware deals. Way to go! Yesterday, while I was visiting one of our authorized resellers, the V.P. of Sales told his sales reps: "You won't get rich selling a Virtual Copier license, BUT , you can get rich using Virtual Copier to help you sell more hardware and increase your profit margins too!". He hit on a key point. Our resellers are using the Virtual Copier application to
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Re: Bizhub C350

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2 Post from the Aficio League 1st Post The color is a bit better and the price will be dropped if they know a Ricoh is in there. I had one prospect who bishub price went from 19K to 10K when they found out I was in there. I was the second choice but 2nd place is the first loser. My contact was the IT director who was fair and honest with me. 2nd Post I lost a "color contest" to the bizhub and it did do better color. The way they were selling against the 2232/2238 series is saying that
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CLP28 sc285

Is anyone having trouble with these printers giving this code for no apparent reason? I have replaced the id sensor and transfer belt and all of the drum and dv units look good and clean
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Talk Track = Document Management Software

quoted another 5 licenses of VCS, along with an Aficio 240W and Document Mall 3Year/1GB service. All @ MSRP, this sale is pending approval, and I hope to have it in a few days (cross my fingers). Anyway, in all of my future appointments I will lead or some how get to the "talk track" of Document Management Software. After 24 years in the business of down the street sales, I had heard all of the stories about the first generation of dry plain paper copier sales people. Legend has it, that the
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Re: Print 4 Pay

yes, here is a link for the post Print 4 Pay Link
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Re: Leads in California

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WHAT IT DOES It develops software that enables transportability of software applications across multiple hardware platforms. EVENT 09-21-2004--$11.5 million in a Series C round of financing led by Accel Partners OPPORTUNITIES company expected to make purchases to support... - expanding sales and marketing activities potential opportunity to provide… - products and services to support increased sales activities - products and services to support increased marketing activities; services may
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Re: Leads in Illinois

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Wells-Gardner Electronics Corporation http://www.wgec.com AMEX:WGA WHAT IT DOES It manufactures and distributes color video monitors and related products for gaming machine manufacturers, casinos, and other display integrators. (number of employees: 104) EVENT 09-24-2004--$5.5 million in a private placement OPPORTUNITIES company expected to make purchases to support... - growth potential opportunity to provide… - products and services to support increased sales activities - products and
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Re: Leads in Maryland

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President of Marketing. STATED PARTNERS/ALLIANCES none stated PEOPLE Lawrence Barker President and Chief Executive Officer Donald Clarke Chief Financial Officer Steve G. Hindman Executive Vice President, Product Management Wayne R. Fuller Executive Vice President, Operations Patrick L. Clark Senior Vice President, Territory Sales Tim P. Koubek Senior Vice President, Territory Sales Robin J. Marks Senior Vice President, North American Channel Sales Hank Deily Vice President, Risk Management Jeffrey
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Re: Leads in New Hampshire

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Ellacoya Networks, Inc. http://www.ellacoya.com WHAT IT DOES It develops IP service switching and management platforms for broadband networks. (number of employees: 65) EVENT 09-20-2004--$7 million in financing OPPORTUNITIES company expected to make purchases to support... - sales revenue growth - technical development potential opportunity to provide… - products and services to support a field sales force - services to support increased business development activities - tools and services for
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Re: Leads in Jersey

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Development and Chief Scientific Officer Richard Russo Executive Vice President and General Manager - International Mark H. Burroughs Vice President of Finance and Treasurer Thomas L. Cobb Vice President of Operations Marilyn C. Murray Vice President of Quality Assurance and Regulatory Jeffrey M. Rosen Vice President of Human Resources Robert M. Wynalek Senior Vice President of Sales and Marketing OFFICE(S) Osteotech, Inc. 51 James Way Eatontown, NJ 07724 Phone: 732-542-2800 Fax
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Re: Leads in New York

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@contextweb.com Andrew Jacobson Senior Vice President of Business Development and Sales ajacobson@contextweb.com Sharon Carpenito media contact 917-408-6301 scarpenito@contextweb.com OFFICE(S) ContextWeb, Inc. 160 Broadway Suite 509 New York, NY 10038 Phone: 212-679-1412 -------------------------------------------------------------------------------- MTM Technologies, Inc. http://www.mtm.com NASDAQ:MTMC WHAT IT DOES It provides information technology networking and data center services. (number of
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Re: Leads in Pennslyvania

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FNX Limited http://www.fnx.com WHAT IT DOES It provides integrated trading, risk management, accounting and general ledger technology solutions to the international financial community. EVENT 09-20-2004--$10 million in a round of funding co-led by Conning Capital Partners and Lazard Technology Partners OPPORTUNITIES company expected to make purchases to support... - market expansion potential opportunity to provide… - products and services to support increased sales activities - services to
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Re: Leads in Texas

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360Commerce http://www.360commerce.com WHAT IT DOES It develops point-of-service, back-office and enterprise software applications for retailers. (number of employees: 140) EVENT 09-21-2004--Announced the appointment of a new Vice President of Sales OPPORTUNITIES potential opportunity to provide… - software and systems specific to the sales function - products and services to support a field sales force - recruiting for sales professionals - sales training programs - products and services to
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Re: Leads in Washington

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360Commerce http://www.360commerce.com WHAT IT DOES It develops point-of-service, back-office and enterprise software applications for retailers. (number of employees: 140) EVENT 09-21-2004--Announced the appointment of a new Vice President of Sales OPPORTUNITIES potential opportunity to provide… - software and systems specific to the sales function - products and services to support a field sales force - recruiting for sales professionals - sales training programs - products and services to
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Re: 240W Cutting Off PDF Print

There is a new 300DPI driver out from Ricoh that fixes this problem. There is also an updated driver for the 470W, it has the same issue.
Topic

1045 jams in morning

I have 1045/print/fax/paper pedestal, no finisher. Volume is 25K per month. The machine runs great, EXCEPT, every two or three days or so it jams first thing in the morning, at the fuser exit sensor. Page is halfway out of exit area of internal tray. Clear the jam, and it jams again 4 or 5 times, then runs flawlessly the rest of the day, maybe up to three days. THANKS PEOPLE!!!
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Re: Need assistance from a Savin, Gestetner, or Lanier Rep

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Thanks for the response but I need to know for sure and only a non-Ricoh dealer can help. I know that all of my machines say Ricoh.
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Re: Need assistance from a Savin, Gestetner, or Lanier Rep

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They all say Ricoh
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Re: Need assistance from a Savin, Gestetner, or Lanier Rep

They all say Ricoh
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Re: Leads in British Columbia

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none stated PEOPLE Barry Yates President and Chief Executive Officer William B. Schonbrun Senior Vice President, Sales and Business Development Peter Bishop Vice President, Operations Tawfik Hammoud Vice President, Marketing and Corporate Development Paul Fernandez Chief Financial Officer Tim Bray Founder OFFICE(S) Antarctica Systems Inc. 700 West Pender Street Suite 1600 Vancouver, British Columbia, V6C 1G8 Canada Toll Free: 877-230-5949 Phone: 604-873-6100 Fax: 604-873-6188
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Re: Leads in Colorado

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, Europe/Middle East/Africa (EMEA) Robert Aubry Regional Managing Director, North America Peter Eeles Regional Managing Director, Asia Pacific Edward Bernica Chief Financial Officer Ken Knopp Managing Director of U.S. Operations Paul Pearson Vice President of Sales Liza Kaiser Corporate Communications Manager 303-233-3500 lkaiser@accttel.com OFFICE(S) ACT Teleconferencing, Inc. 1526 Cole Blvd. Suite 300 Golden, CO 80401 Phone: 303-235-9000 http://www.acttel.com/1/office_locations.htm
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Re: Leads in Florida

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Pegasus TransTech http://www.transflo.com WHAT IT DOES It provides products and services that streamline business processes for the transportation industry. EVENT 09-23-2004--Announced the appointment of a new Vice President of Sales OPPORTUNITIES potential opportunity to provide… - sales training programs - software and systems specific to the sales function - recruiting for sales professionals - services to support increased business development activities Frank Adelman is the new Vice
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Re: Leads in Georgia

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sales force Gary Burst is the new Vice President of Sales for North America, VOD Division. STATED PARTNERS/ALLIANCES none stated PEOPLE Gary Trimm President and Chief Executive Officer Steve Norton Executive Vice President and Chief Financial Officer Kirk L. Somers General Counsel and Secretary Fred R. Langston Vice President, Manufacturing Warren K. Neuburger President, Integrated Solutions Division Donald W. Bauer Vice President, Worlwide Sales and Service, Integrated Solutions Division Kenrick R
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Re: Leads in Massachusetts

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Atlantis Components, Inc. http://www.atlantiscomp.com WHAT IT DOES It uses advanced computer modeling technology to design and manufacture customized dental implants. EVENT 09-21-2004--$12.5 million in a Series C round of financing OPPORTUNITIES company expected to make purchases to support... - increasing global market penetration potential opportunity to provide… - products and services to support growth in international markets, including marketing, research and advertising services
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Re: Leads in Minnesota

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services to support its regional expansion. This may include recruiting services, commercial real estate services, and office equipment and supplies. The company plans to open four new stores in 2005, six new stores in 2006, and eight new stores in 2007. The 2005 roll-out phase will increase the chain's visibility in Mid-America. PARTNERS none stated PEOPLE Steven J. Wagenheim President and Chief Executive Officer William E. Burdick Chairman and Brewmaster Tim R. Cary Chief Operating Officer
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Re: Leads in Quebec

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, Sales and Marketing Dan Coole Vice President, Strategic Development Joerg Zender Vice President, Business Development Ed Dermardiros Vice President, Professional Services and Deployment Aaron Akerman Vice President, Finance Beverly Wilks Media contact 514-390-2906 Beverly.Wilks@oz.com OFFICE(S) OZ Communications, Inc. Windsor Station Suite 150 1100, de la Gauchetiere St. West Montreal, Quebec, H3B 2S2 Canada Phone: 514-390-1333 Fax: 514-390-0033 OZ Communications, Inc. Snorrabraut 56 Reykjavik
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Re: AF1515MFP Fax Report Page

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In the User Parameter settings, switch 03, Bit 0 should be set to 0 for Auto printing of the memory transmission report to be off ... and Bit 5 should be set to 0 for Auto printing of the immediate transmission report to be off. 1. Press the [User Tools/Counter] key. 2. Select [Fax Features] using the up or down arrow key, press OK. 3. Select [Key Operator Tools], press OK. 4. Select [Parameter Settings], press OK. 5. Select [Parameter Setting], press OK. 6. Select Switch you want to change
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Re: New 31 PPM color

I had some doubts initially on this product. Our company also owns copy centers which produce about 3 million impressions per month. We installed the 3131 their before pushing it into sales. it has performed really well. The only complaint that I have heard is the fiery is difficult to navigate with multiple users. Probably just a training issue. I have also placed a few and my customers seem to like to quality better than the 6513, in fact i have been focusing on replacing the 13's I have in
-=Good Selling=-
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