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OMG, it's a Brother "Part 5"

It's been almost two years since I wrote my last blog on finding a full brother alive and well living in Arizona.  If you're not familiar with the blog it's about my fraternal twin and I being adopted back in the summer of 1960.  We were a tad over three years old and to this day I remember the ride we took down the NJ Turnpike to meet our new parents.  We always knew we were adopted and that lead to some issues especially with me as I got older.

Fast forward to two and a half years ago when I received the results of my DNA and was notified that I have a full brother living in Arizona.  Yes, we connected and yes me met in Vegas two years ago this week.  We look more alike than my fraternal twin and I did.

The Saga Continues

In the last two years I've been able to connect with two half sisters to learn more about my birth parents or at lease my birth fathers side of the family.  Both are up there in age and both are sweethearts for allowing me to test and pry their memory banks.  I received a shocker that one day last summer when speaking to one of the sisters. My birth father had eight children with his wife and then my birth mother had 3 children with her husband.  My birth mothers husband had left her after WW2. Some where in Bergen County, NJ my birth mother and father met and I believed they had three children (Peter full bro in Arizona and me and my twin). So between half brother/sisters and full siblings there was 14 of us.  The shocker was that my birth mother and birth father produced 6 children and not the three I was led to believe.  By my count that makes 17 of us!  To date I've not been able to track down the other three siblings and one of the reasons is that they probably never took a DNA test. In addition my twin and I were the youngest. My birth fathers age when I was born was 47!  Well at least he was a player.

Just This Week

Every now and then I get some "hints" sent to me from Ancestry.com. I'll open the email and see if it's something new or just some of the same old hints that have been coming across for years now.  There was a new name that I was not aware of so I logged into Ancestry.  That new name didn't go anywhere but there was a PM from someone. Okay, let's check it out because just maybe it's a hit from a full sibling. The PM was from a women in NY and stated that I was showing up as a 1st cousin with a 15% DNA hit.  Sometimes with Ancestry a DNA hit like that could also mean a full sibling thus I was willing to check it our further.  Stuff just started to click, this person was adopted out two days after birth and not the legit way but given to another family. The year was 1963 and the location of the birth was in North Jersey which is right in line with my birth family.

DNA Does Not Lie

Okay, 15% DNA hit, North Jersey birth, adopted out not the legit way and all of this was adding up that this could be a close family member.  Of course I reached out to her and she shared with me that she knew and had met her birth mother. She gave me her full name and maiden name and both of those names were names I was not familiar with birth family circle.  Right, back to the DNA, I then asked her who else she share DNA with and then the names fell into place.  One was my full brother and one was a nephew of mine that were on Ancestry. So it had to be from my birth fathers side of the family and yea that was probably the right conclusion from the start, however take it from one who knows birth certifications from that era can have false information.

All She Wanted Was...

Like me many years ago all I wanted was to find some type of connection in the world.  Who came before me, how did I get here, where were we from and who were my birth parents.  It was more like needing closure to to along standing puzzle that couldn't be finished because you didn't have all of the pieces.  Today I was one of those pieces that could help her put a name and a face of her birth father.

I felt on top of the world today because I thought I had the contacts that could help her figure out who her father was.  For me it was a choice of two people my father (the man about town) or one of his sons.  There were only two sons and one was killed in a car accident in 57 and that only left the one son.

I called my "go to" nephew in PA and we chatted about the names and threw around some scenario's an in the end he need to reach out to his Aunt/my half sister to she what she remembered.

By the End of the Day

Turns out that my half brother had a short marriage back int the early sixties and was then involved with another woman who turns out to be the mother of the person who contacted me.  I was told that my half brother and her had a baby although he wasn't around anymore because he decided to change teams if you get my drift.  That baby was her! My half brother also passed away back in 1990.

End result is the person that contact me is my niece and I'm her uncle.  She was  elated that after all of this time she finally had solved the puzzle of who her father was. I felt awesome that I could help this stranger that turned out to be family in finding that last piece of the puzzle. Thus the reason I just had to write this tonight.

Adoption

As with many adoptions it's more about be careful of what you wish for. In most cases adoptions back in that day (at least in northern NJ) were from unwed mothers that were Catholic and since they were Catholic those mothers carried the babies to term and many made local arrangements for the adoptions.

In closing I'm never been so thankful for the faith that people put on lives in the Catholic Church for born and unborn.

Art

DocuWare Releases Version 7.4

DocuWare Releases Version 7.4

~ Improved features pave the way in 2021 as the number of remote workers is expected to double ~

New Windsor NY, May 18, 2021 – DocuWare, provider of cloud solutions for document management and workflow automation, announces version 7.4 of its flagship product.

DocuWare has spent the last year improving its digital infrastructure so that users can reach maximum productivity and businesses can maintain business continuity. “The vast, new remote workforce has reshaped global businesses. Version 7.4 specifically addresses the productivity of distributed teams,” says Dr. Michael Berger, President, DocuWare Group. DocuWare version 7.4 provides the improved collaboration, faster document and data searches, shareable workflows and security that every worker needs. Improvements to the cloud-based preconfigured solutions enable even faster ramp up for new customers and easy extensions for existing ones.

Here are some of the highlights of DocuWare version 7.4:

Collaboration: On Microsoft Office documents

This new function enables live collaboration on documents stored in DocuWare. Microsoft Office documents (Word, Excel, and Power Point) located in DocuWare Cloud can be edited natively in Microsoft Office for the web so co-workers can work on the same document at the same time. Editing is much faster, as documents no longer need to be downloaded then uploaded after edits are complete. To access this function, a Microsoft 365 subscription which includes an Office Online Business license is needed.

Highlight Search: Faster search results

Highlight Search is the easiest way to search from any program. The powerful and faster search functionality allows users to simply highlight the text, press the hotkey, and the relevant documents in the DocuWare file cabinet will be displayed. Once configured, this works from any application such as an ERP, CRM, accounting software, chat, or Word. This easy-to-use function is available with DocuWare Cloud and for customers with an on-premises system.

Workflows: Error-proof and shareable

Workflows can be copied from one cabinet to another, from one system to another, and entire systems can be cloned. For example, a workflow created for HR that is also suitable for marketing with small modifications can now be transferred from the HR file cabinet to the marketing one and adapted as needed, saving valuable man-hours on creating new workflows.

The automatic validation of dependencies in a workflow makes customizing any copied workflows an error-proof task. When a workflow is opened, DocuWare version 7.4 validates resources and dependencies and reports any errors. Only when the error is fixed can the workflow be used.

Security: Improved user authentication

User authentication for an on-premises system, DocuWare Cloud or the mobile app is key. DocuWare version 7.4 includes a new identity service for on-premises, a new identity provider for DocuWare Cloud, the ability to enforce single sign-on for secure login, single sign-on for the mobile app and for URL integrations. These security measures are compliant with security standards, strengthen protection around archived documents and prevent unauthorized access.

Preconfigured Solutions

For the first time, the combined usage of several preconfigured solutions is possible. For example, Invoice Processing and Smart Document Control can be combined, the solutions can be imported into existing cloud systems and will work with existing configurations of the same version.

To update to version 7.4, please contact your Authorized DocuWare Partner. To learn more about the new features and updates visit our blog.

MSP, MSSP and IT Notes Industry May 10th, 2021

MSP, MSSP, and IT Industry Notes

Sponsored by

May 10th, 2021

Arcoa Group

Why partnering with ARCOA makes sense
Electronics Recycling is an important and profitable part of the IT asset lifecycle, but it can be overwhelming with all you already do, varying state regulations, and the limited resources at hand. That’s where ARCOA comes in. When you partner with ARCOA, you get all the benefits of a big company without any of the capital investment. We’ve been doing this since 1989 and have the expertise, certifications, and nationwide resources to get the most for all your clients’ retired IT assets. Plus, positioning your clients as environmental stewards not only elevates their appeal to consumers, it meets government requirements and avoids fines.

What partnering with ARCOA looks like
Our role is to make it easy for you to bring more value to your clients. We work with you to help stretch your clients’ IT budget by reducing the total cost of ownership of their electronics. We’re experts at identifying and implementing the solutions your clients need for the end-of-use remarketing, recovery, and recycling of their technology assets. The sooner you involve ARCOA, the sooner you and your clients will see better results.

VEXXHOST Selects Interxion: A Digital Realty Company To Support Expansion Of Its Cloud ...

  • VEXXHOST, to support the expansion of its public and private hybrid IT solutions globally to its growing customer base
  • Deploying on PlatformDIGITAL®
  • “We're very excited to be working closely with VEXXHOST to help solve the global coverage, capacity and connectivity needs of its customers at the heart of a rich connected community in EMEA that is optimized for open data exchange," said Interxion Managing Director Jeff Tapley
  • Interxion: A Digital Realty Company, is a leading provider of carrier- and cloud-neutral data centre services across EMEA

Carbon60 accelerates digital transformation capabilities with acquisition of OpsGuru, an award ...

  • Announced its acquisition of OpsGuru (the "Company"), a growing multi-cloud and DevOps consultancy
  • States acquisition makes the combined company the preeminent Canadian multi-cloud transformation and managed services organization
  • Carbon60 specializes in delivering secure managed cloud solutions for public and private sector organizations with business-critical workloads
  • OpsGuru was founded in 2017 with headquarters in Vancouver, Canada

Forbes Names CGI one of America's Best Management Consulting Firms

  • CGI announced its selection by Forbes to America's Best Management Consulting Firms 2021 List
  • CGI applies more than 40 years of expertise in building and executing complex information technology solutions to advise federal agencies, state governments and commercial clients on IT solutions and business strategies that best suit their mission needs," stated Tim Hurlebaus, CGI's President of U.S. Commercial and State Government Operations
  • Founded in 1976, CGI is among the largest IT and business consulting services firms in the world

IRS complains about its printer/MFPs

  • Press release issued by the Treasury Inspector General for Tax Administration
  • The IRS apparently may have up to 8.3 million tax returns that it has yet to process
  • Is blaming backlog on the fact that up to 42% of all of its printers and MFPs are not functioning
  • Apparently the contract with legacy vendor expired in September of 2020
  • New vendor supposedly has had trouble getting into IRS offices to install new equipment due to COVID-19 concerns

Netsurion Achieves SOC 2 Type 2 Compliance for Secure and Operationally Effective Managed ...

CGI selected for DIA's Solutions for the Information Technology Enterprise (SITE III) $12.6 billion IDIQ

  • Selected by the Department of Defense's (DoD) Defense Intelligence Agency (DIA) for the Solutions for the Information Technology Enterprise (SITE) III IDIQ contract, designed to streamline the delivery of IT mission support  solutions on classified and unclassified programs across multiple security domains across DIA and the National Geospatial-Intelligence Agency (NGA)
  • One of the largest defense and intelligence IT contracts
  • ITE III carries a 10-year contract period with $12.6 billion ceiling

nDivision Appoints Former CyrusOne and Dell Executive, John Gould, to Its Board of Directors

  • Announced that John Gould has been appointed to the Company's Board of Directors
  • Alan Hixon, nDivision CEO, commented, "We are incredibly excited and honored to have John join the nDivision board. John is an extremely accomplished business executive and respected corporate leader who brings a wealth of experience to nDivision. His business savvy as well as his relationships immediately makes him a valuable board member and advocate for nDivision."
  • nDivision Inc. provides Autonomic Managed Services and End User Help Desk services to private and public entities, ranging from small businesses to Fortune 500 global enterprises

HP Introduces Hybrid Work Print Solutions with HP Wolf Security

  • HP Inc. announced enhanced print services and solutions with HP Wolf Security that allow IT departments to help boost workforce productivity while also helping to protect corporate networks and data
  • “The existing business transformation trends around cloud, as-a-service, and security have seen significant acceleration over the past year,” said George Brasher, General Manager and Global Head, Print Services and Solutions, HP Inc.
  • New report published with results of latest survey:
    • 45% of IT decision makers say they have seen evidence in their company of compromised printers being used as an attack point in past year
    • 86% have concerns around the security of their home printers
    • 5 attacks per minute on endpoints connected to Internet, including printers and MFPs
    • 91% plan on making endpoint security just as important as network security
  • HP Wolf Security solution offers:
    • “new breed of endpoint security”
    • Safeguard PCs, printers and people from cyber predators
    • Unites existing HP security offerings under new brand
    • Technologies include:
      • Self-healing firmware
      • In-memory breach detection
      • Threat containment via virtualization
      • Cloud-based intelligence
      • Remote recovery from firmware attacks
      • Threat data collection
      • Alerts
      • Next-gen anti-virus
    • Is offering online training and resources for dealers to sell new solution
    • Is planning a series of virtual “road shows” for dealers and their customers

Twin Valley Management Taps Business Strategy & Tech Experts for Board

  • Announced the appointment of two new board members: Lisa Spadafora Thompson, partner at Axiom Consulting Partners, and Jay Brodsky, Chief Digital Officer for American Geophysical Union
  • Adds outside technology and business strategy expertise to help guide the company's next phase of growth
  • Organization has been transformed and scaled from $8 million to over $120 million, now the largest family-owned broadband and managed IT company in Kansas

Finastra extends partnership with Be | Shaping the Future with managed services cloud proposition

  • Extends long-standing partnership with Be | Shaping the Future (Be), an international group providing consulting, IT and digital engagement services
  • move will see Be providing managed services – through its Germany-based subsidiary Be | Shaping the Future GmbH – for Finastra's treasury and capital markets software (Fusion Kondor and Fusion Risk) deployed in the cloud across Germany, Austria and Switzerland (DACH)

Filevine Acquires Contract Lifecycle Management Leader, Outlaw

  • Filevine, that they have acquired Outlaw
  • Outlaw became the G2.com #1 Momentum Leader in contract management by reimagining document creation, editing, and realtime end-to-end collaboration
  • Believe that the future of legal work will be one where contracts, databases, and documents are merged together

AdvoLogix Releases New Enterprise Legal Management Offering Highlights include: AI Assisted ...

  • Released a new product offering specifically tailored to the Enterprise Legal Management industry
  • New offering includes an Artificial Intelligence tool to assist with spend management, as well as custom reporting features. In addition the platform is home to a Legal Services Provider Portal as well as offering easy application integrations
  • Founded in 2006, AdvoLogix is a leading law practice and legal matter management solution that helps law firms, general counsel and state and local governments automate unique business processes and simplify legal matter management

Cybersecurity Update

  • Colonial Pipeline Company, headquartered in Alpharetta, Georgia, was hit by ransomware and forced to shut down its fuel pipeline operation that spans 5,500 miles from Houston, TX to Linden, NJ. This may cause a further spike in gasoline cost.
  • Judge Eldon E. Fallon sentenced Edward Tolliver of New Orleans, LA to 124 months in federal prison for making and selling fake credit cards using stolen identities he acquired from Dark Web sites.
  • SmileDirectClub, headquartered in Nashville, TN, notified an unknown number of patients their PHI may have been exposed after “systems outage”
  • Owners of Tesla beware! Two researchers are warning that a hacker can use a specially equipped drone to remotely hack into and take control of the Tesla car, using the TBONE exploitation.
  • The federal Department of Health & Human Services’ Office For Civil Rights reported:
  • March there were 1,116,997 patients that had their PHI exposed due to breaches
  • April has 2,121,186 patients impacted
  • Flashpoint is reporting that Iran’s Islamic Revolutionary Guard Corps is behind ransomware campaign using a hacking group called Emen Net Pasargard.
  • The Rochester Community Technical College of Minnesota notified 5,392 students that their info was exposed after cyber security incident.
  • Check Point Research is warning that billions of Android-based mobile devices are exposed due to a security vulnerability in Qualcomm’s Mobile Station Modem chips
  • Dell Computer announced it has patched flaws in vulnerable firmware that shipped in millions of laptops, tablets and desktop PCs since 2009.
  • Peloton Corp., headquartered in New York City, NY, is notifying millions of customers of its Peloton fitness equipment that their info may have been exposed due to newly discovered vulnerability.
  • Aprima suffered outages of its cloud-based EHRs due to ransomware attack on MednetwoRX data center in Dallas, TX.
  • Lourdes Hospital of Binghamton, NY notified an unknown number of patients that their PHI was exposed after its CaptureRX pharmacy claims processing solution was hacked.
  • West Penn Hospital of Pennsylvania announced that former employee, Guy Caley, was convicted of 44 felony and 45 misdemeanor counts for illegal actions which exposed the identities of patients.
  • Mandiant Threat Intelligence is reporting of new security vulnerabilities found in Intel and AMD computer processor chips, that bypass fixes that companies issued to correct the past Spectre and Meltdown hacking attacks.
  • Wolfe Eye Clinics of Iowa notified an unknown number of patients that their PHI may have been exposed due to cyber attack.
  • SEIU 775 Benefits Group of Washington notified 140,000 patients that their PHI was exposed after cyber attack.
  • Nexelis Group, headquartered in Seattle, WA, notified an unknown number of patients of Pacific Biomarkers that their PHI was exposed after malware attack.
  • Medtronic, with US headquarters in Minnesota, notified an unknown number of patients that their PHI may have been exposed after cybersecurity incident.
  • Rx Pharmacies, headquartered in Tri-Cities area of Washington, notified an unknown number of patients that their PHI was exposed after email phishing attack.
  • Truesec Security Consulting is reporting that the Russian government is backing Evil Corp., a cybercrime organization.
  • The US State Department has fined Honeywell Corp., headquartered in Charlotte, NC, after some of its employees allegedly leaked plans for the F35 and F22 Raptor and other aircraft designs to the Chinese government.
  • Health Aid, headquartered in Parma, OH, notified 140,000 patients that their PHI was exposed after cybersecurity incident.
  • Scripps Health of San Diego, CA notified an unknown numbers of patients that their PHI may have been exposed after a ransomware attack.
  • Midwest Transplant Network, headquartered in Westwood, KS, notified 17,000 patients that their PHI was exposed after ransomware attack.
  • Gifford Health Care of Vermont notified an unknown number of patients that their PHImmay have been exposed after a cybersecurity incident.
  • Faxton St. Luke’s Healthcare of Utica, NY notified 17,655 patients that their PHI may have been exposed after cybersecurity incident.
  • Orthopedic Associates of Dutchess County in New York notified 330,000 patients that their PHI was exposed after cybersecurity incident.
  • BakerHostetler published ransomware report:
  • Average initial ransomware demand is now $4,583,000
  • In healthcare, average ransomware payout is $910,335
  • Average forensic investigation cost = $58,963
  • HIPAA fines range from $100,000 to $6.85 million
  • The Alaska Court System was forced offline after cybersecurity incident.
  • Netskope Security is warning that ransomware could be inserted into a network by using malicious Microsoft Office files. The malware could be embedded in MS Excel, MS Word, MS PowerPoint, etc

The Imaging Channel, Stuck In A Trap Between MPS and MSP

"Conciliatory directions always leave excuses room to expand."

Over the last few years, I have spoken to many actors wishing to help my friends in the document imaging channel transition to managed IT services. Unfortunately, after all this time, none seem interested in helping to change the approach, which honestly has not been a success and needs changing. 

I think about conversations with master service providers or consultants regarding the struggles holding back the print services dealers from transitioning effectively to IT services. There is a commonality described in the quote I used to open this article.

"Conciliatory directions always leave excuses room to expand."

The two years I spent at ImageQuest LLC based in Nashville, Tn. along with watching their continued success. As open my mind, heart, and soul to the reality that if dealers applied their entrepreneurial fortitude, they could succeed as Milton Bartley and his team succeed.

The bottom-line the industry's consultants or the few master service providers' good intentions are being hijacked by the industry's reluctance to pay the price needed for improvement. I believe the overconfidence in the copier industry's potential has completely derailed the disciplines required of the teachers in a fear that the students would leave the classroom.

I have asked this question many times, but I must ask again. Why, after over ten years, has the transition not happened? I realize some print service organizations sell managed IT services. However, for the most part, the stories of the channel's success in IT services are never verified by the numbers.

It seems between the consultants in fear of being terminated and the dealers denying the realities of their perceived successes. The document imaging channel is at the crossroads of being defeated in its aspirations to transition past print.

Someone recently told me that some of the actors in the document imaging channel think I am suggesting that they eliminate their print business and only participate in IT services. To be clear, that is false. My goal would be that the dealer would become so successful in the broader deliverable of IT services. Which then would create options regarding their print deliverable.

When I hear people injecting objections to why an improvement message may scare people, Again, I immediately think of the quote which started this article.

"Conciliatory directions always leave excuses room to expand."

The insecurities of the unknown will cripple an industry fighting for its life. During the fight for relevance, those insecure about their place in the future will always attempt to coral others doubtful into a place; I describe as "The pasture of least resistance." A place where disturbance to complacency is never welcomed.

When those representing products and services outside of print imagine the document imaging channel, their excitement in the potential to capture the attention of this massive sales and service distribution channel is overwhelming.

These outsiders will nearly always have delusions of the real potential, and unfortunately, those using the document imaging channel to distribute non-print-related equipment or services become mesmerized by the customer base and perceived relationships.

Often, these outsiders are courted by those within the channel who will exasperate the channel's abilities and potential. I would say outsiders seeking to distribute through the document imaging channel. Don't be fooled by relationships from within. That approach may distract the realities from you.  

Time continues proving that those massive print customer bases and those relationships built on selling print equipment and its services do not in any way guarantee the success of another deliverable. In too many cases, the new deliverable is pushed to market through the processes of the print deliverable, and regarding IT services, that approach continues failing and always will.

The unintended reality is that those using the document imaging channel to deliver their alternative products or services are not rewarded by individual dealers' success; they are rewarded by multiple dealers dabbling. When you look at the ways dealers pay for consultative or master provider services, it is easy to accept the truth in this.

Many who are helping the dealers are not willing to challenge them for fear of losing them. This fear is easily tested. Can you remember the last time your master service provider or your IT consultant sat down with you and examined your numbers, challenged your numbers, or shared with you the numbers of others who are successful?

When was the last time your consultant threatened to fire you as a customer based on your unwellness to participate appropriately? Is your consultant allowing you to excuse away your failure? 

My friends, I am not giving up on the print dealers and will continue to explore ways to help those interested in doing what I witnessed first-hand being accomplished.

Dealers must move upscale in their IT aspirations, and instead of chasing 2,000.00 a month, IT services contracts seek to perfect in only accepting above $7,000.00.

In 2010 maybe 2,000.00 was acceptable. However, today the commoditization of IT through cloud providers will eliminate the required profitability in these opportunities for all value-added IT service providers.

The dealers must break through the trap, keeping them stuck between MPS and MSP. I am convinced more than ever if dealers re-evaluated their aspirations, eliminated their over-convenience, and were adamant in achieving profitability, they can succeed.

Ladies and gentlemen, let's create the new normal because we all know this.

"Status quo is the killer of all that will be invented."

Ray Stasieczko

CEO/Founder TEASRA,The Innovation Channel and Host of The End of The Day With Ray! https://www.endofthedaywithray.com/

The Week in Copiers Ten Years Ago

The Week in Copiers Ten Years Ago

Third Week of May 2016



Never in my wildest dream did I ever believe I would have stayed in the copier industry for forty plus years.  It was 1998 and the age of forty-one that had my first glimpse of sixty some-thing still sling copiers.  I remember it well and stating I don't want to be that guy.  I am now that guy and if I asked would I change anything? My reply would be hell no!

Enjoy these wonderful copier threads from 19 years ago this week!

Copier Company celebrates 90 years

Art Post (Guest) ·
, Raleigh, Wilmington, Virginia Beach, Va., Tidewater, Va., and Hampton Roads, Va. It is one of the largest independent office equipment dealers in the Southeast and a longstanding dealer of Canon, Sharp, Lexmark, Kyocera and Ricoh business systems, including digital, multifunctional color copier and printer systems. Grover Robbins formed the company. After his death in 1943, his son, Austin Robbins, managed and directed the company during the next 50 years. His sons, Bill and Chuck Robbins
Topic

Konica Minolta to Exhibit at LegalTech West Coast 2011

Art Post (Guest) ·
Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta), a leading provider of advanced imaging and networking technologies for the desktop to the print shop, today announced that the company will be highlighting legal document technology at LegalTech West Coast 2011 (LegalTech) from May 17-18 at The Westin Bonaventure Hotel in Los Angeles. Konica Minolta will showcase its award-winning line of bizhub® Multifunctional Products (MFPs – print, copy, fax and scan all in one system) and
Topic

Canon sees sales boost from supply chain recovery

Art Post (Guest) ·
By Kazunori Takada SHANGHAI, May 18 (Reuters) - Japanese camera and copier maker Canon Inc (7751.T) expects its quake-hit supply chain to recover more quickly than originally estimated, giving a roughly 50 billion yen ($600 million) boost to its annual sales, the company's chief executive said. Fujio Mitarai also told Reuters in an interview that the company may expand a factory under construction in Kyushu, southern Japan, as part of a strategy to diversify its production of key parts. Last
Topic

Ricoh Honored With 2011 Managed Print Services Association Leadership Award

Art Post (Guest) ·
Company, Ltd., the 74-year-old leading provider of advanced office technology and innovative document imaging products, services and software, with fiscal year 2009 sales in excess of $21 billion. Ricoh's fully integrated hardware and customizable services and software help businesses share information efficiently and effectively by enabling customers to control the input, management and output of documents. Ricoh Americas Corporation, directly or through its network of authorized dealers, markets
Topic

Canon and Océ on Track in China to No. 1 in Professional Digital Printing

Art Post (Guest) ·
Press release from the issuing company Shanghai, China; Venlo, The Netherlands, ? Canon China, a leading technology print provider, and Océ, an international leader in digital document management and delivery, today announced at Canon Expo Shanghai that they are on track to become the No. 1 player in the professional digital printing industry in China. Canon and Océ have a joint market approach and are selectively selling, distributing and servicing each others' products in the production
Topic

Kyocera Mita America’s Latest Color MFP Outshines the Competition in Third Party Lab

Art Post (Guest) ·
reports on office document imaging devices, each representing months of exhaustive hands-on testing in BLI's US and UK laboratories, the company has been the leading source for extensive databases of specifications and pricing on copiers, printers, fax machines and multifunctional products. The company's databases cover over 13,000 products and have a long-standing reputation for being the industry's most trustworthy and complete source for global competitive intelligence. They are available to BLI
Topic

Fuji Xerox Printers promotes Palmer

Art Post (Guest) ·
.Printer vendor, Fuji Xerox, has promoted Rex Palmer to the position of NSW and ACT sales manager. In his new role, Palmer will be responsible for organising sales strategies across both states and offering senior counsel and assistance for the entire sales team. He will report directly to Fuji Xerox Printers’ general manager, David Borg. Palmer has been with the company since 2007. In his most recent role, he served as business development manager of major accounts across A/NZ. Borg said
Topic

Print Audit® Releases Facilities Manager Version 2.17 & Information Collection Engine

Art Post (Guest) ·
is a powerful, easy to use tool designed to remotely collect meter reads, automate supplies fulfillment and report service information for managing fleets of copiers, printers, fax machines, and MFPs. The Facilities Manager release has enhanced many of the program's core features including faster and more accurate reporting capabilities. ICE gathers information for Facilities Manager by tracking and scanning print devices from all major manufacturers and when incorporated with Print Audit 6, it
Topic

Alltrade Printers invests in first Heidelberg-supplied Ricoh C901

Art Post (Guest) ·
Alltrade Printers invests in first Heidelberg-supplied Ricoh C901 By Tim Sheahan Monday, 16 May 2011 Alltrade Printers has invested in "the right press with the right quality" after becoming the first company to buy a Ricoh digital printer through Heidelberg UK. 1 comment The Birmingham-based company has taken delivery of a Ricoh Pro C901 graphic arts edition press to complement its brace of five-colour Heidelberg Speedmasters. Dilu Mukadam, finance director at Alltrade Printers, said: "We
Topic

Citywide Copier/Printing Needs Assessment - Addendum No. 2

Art Post (Guest) ·
City of Sacremento: The IFB/RFP/RFQ may be obtained on screen or by email by completing all fields of the following form. Then click a button at the bottom of the page to get the information on screen or sent to your email address. The information you...
Topic

Copiers and Printers Leasing & Maintenance in Maryland

Art Post (Guest) ·
to procure services relating to the following: All aspects of Enterprise Print Management Solution in support of copier and printer requirements at DISA Headquarters at Ft Meade, MD , 6910 Cooper Ave, and Ft Meade, MD 20755-7086. DISA also has several locations in the NCR: three (3) in Northern Virginia and one (1) Southern Maryland. Currently DISA is managing 142 copiers and 641 printers. The objective of this effort is to lease the copier and printer equipment to include full service
Topic

XEROX : DocuShare Gives Small Businesses Big Ways to Stay Competitive, Save Money and

Art Post (Guest) ·
://twitter.com/xeroxcorp, http://twitter.com/xeroxoffice, http://twitter.com/xeroxproduction, http://twitter.com/servicesatxerox, http://twitter.com/xeroxevents, http://www.xerox.com/blogs, http://www.xerox.com/podcasts . XEROX®, XEROX and Design®, and DocuShare® are trademarks of or licensed to Xerox Corporation in the United States and/or other countries. Prices, features, specifications, capabilities, appearance and availability of Xerox products and services are subject to change without
Topic

Canon and Océ Install First Jointly Developed Digital Production Press

Art Post (Guest) ·
production printing and workflow efficiency" "Customers tell us that the compelling combination of Canon and Océ is taking color production printing and workflow efficiency to the next level," says Nick Klitsie, Vice President Business Group Office and Printroom at Océ. "This new digital color press offers customers the unique benefits of a printer that combines Canon's proven digital color press technology with Océ PRISMAsync workflow innovation. We are glad that GVO acknowledges the excellent
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Multi-Function Office Machines in Columbus

Art Post (Guest) ·
the end of the term for a digital copier/printer system as per below: A digital copier/printer system (Ricoh Aficio MP 6100 or similar) to meet office production needs that includes the following minimum features: To be networked and compatable with the City's network Minimum copy/print speed of 60 prints/copies per minute Minimum 4,000 total sheet paper capacity Automatic document feeder/scanner capable of handling a minimum of 100 originals and an original size doument of 11" x 17" and
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Canon joins forces with Nuance Released 20/05/2011

Art Post (Guest) ·
Canon joins forces with Nuance Released 20/05/2011 Canon to bundle Nuance document imaging solution Imaging solutions provider Canon UK has announced it will start bundling Nuance's eCopy PDF Pro Office with selected models from Canon's leading range of imageFORMULA document scanners, creating a simple-to-use yet powerful document imaging solution, helping organisations to streamline processes and improve productivity in the workplace. Nuance's eCopy PDF Pro Office allows users to quickly and
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Re: What are some good talk tracks for Non-Xerox users?

Art Post (Guest) ·
phone. I find that these words will help spark some interest: We may be able to lower your costs We may be able to manage your documents that will result in increased productivity. Decrease the smount of pages copied or printed Manage your printing to move prints to lower cost systems These are just a few, it's a numbers game and you've gotta make the dials to find who is unhappy, who's looking to save, or who needs additional or new systems. Look for these signs: Companies moving Companies
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The company servicing our copiers has informed us that they will no longer

Art Post (Guest) ·
Newman also requested an n additional $10,000 to replace an old copier in his office and $14,000 for new computers. "It has been many years since new equipment was procured for the office," Newman said. "Only one computer in the office is capable of copying CDs and DVDs, most computers and laptops are not compatible with discs from the police department." Newman added that many employees bring in their own laptops to work to copy discs. The purchase of a new copier is also necessary because the
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MFP's & Cost Per Page Agreements

Art Post (Guest) ·
copiers (that's what we're gonna call it from here on in) for black pages can be anywhere from .004 (usually reserved for print production) all the way to .03. Pretty much depends on the speed and volume of the unit. An average cost per page should be somewhere around .0125 for a black page. Since color multifunctional copiers are gaining more acceptance most dealers and direct that offer Cost Per Page Contracts have a separate charge for black like .0125 and then a separate cost for color (average
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What are some good talk tracks for Non-Xerox users?

Jamie ·
I am looking for some good talk tracks that work, when dealing with non Xerox prospects. It seems like when I call every non Xerox customer is completely "happy" and no need to see me. Any suggestions?
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ACS, A Xerox Company, Expands My Medicare Advocate Network

Art Post (Guest) ·
Press release from the issuing company DALLAS, Affiliated Computer Services, Inc. (ACS), A Xerox Company, today announced the expansion of the My Medicare Advocate network following the participation of national health benefits companies, Humana Inc. and WellPoint, Inc. My Medicare Advocate helps retirees select the most appropriate Medicare coverage for their individual needs by combining call center representatives, a Web portal with user-friendly decision tools, and a range of written
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multi page print and staple

Art Post (Guest) ·
Seems and I'm keeping my fingers crossed that we've come up with an inexpensive way to have a one page document come from an ERM system, convert it to two pages and then have the printer pull a page from tray one and then pull another page from tray two and then auto staple! We're changing the printer code now and I'll have a better idea on this in a few days. As long as we can change the printer code we have the app and it's a whole heck of a lot cheaper than planet press and fabsoft. Art
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Bid for 70ppm in Georgia

Art Post (Guest) ·
eSource Number ES-RFQ-46627-42 Agency Name 46627 HIGHWAY SAFETY, GOVERNOR'S OFFICE OF Contact Name Watson, Shelia Contact Phone 404-657-4197 Contact Email swatson@gohs.ga.gov Fiscal Year 2011 eSource Title Multifunction,High Volume Copier/printer eSource Description The Governor’s Office of Highway Safety is in need of a new 3 to 4 year lease for a multifunction, high volume copier. This state entity currently uses 13,000 to 30,000 copies per month. The new multifunction machine must print 60
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Re: Fax Machines, let's have some fun!

Anders And ·
We sold loads of Ricoh faxes, among others a Ricoh Fax 07 which were modified so it could hang on the wall...
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Re: MPS And Profit

txeagle24 ·
There are a number of factors that impact start-up cost for MPS clients. In the traditional "copier" world, prior to putting machines under contract we would inspect them, perform service to bring it up to spec and bill the client. In MPS, we just put them under contract, so the start up cost can be virtually nothing or cost an arm and a leg depending on the condition of the machines that are being placed under an MPS Agreement. Another factor is how much toner the client has on hand prior to
Member

MaryF

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Districts Work Together To Save Money

Art Post (Guest) ·
The Forest Hills School Board is expected to okay a new contract tonight for copiers. It's more significant than it might first appear to be. As Local 12 News Reporter Jeff Hirsh explains, it's an example of the new financial reality, and of districts working together to save money. When you think of what it costs to run a school, of course, you think of the teachers. And then there are things like books and computers. But you may not think of the less visible stuff, like copiers, heating and
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FMAudit Enterprise Version 3.2.5 Release Provides Enhanced Service Alert Filtering an

Art Post (Guest) ·
FMAudit have pioneered leading edge print assessment solutions that helped define the managed print services industry. Today, the company develops and supports an industry leading portfolio of managed print services software tools and solutions. FMAudit clients include copy and print dealers, OEM’s, Suppliers and Licensed Software Partners. For more information, visit www.fmaudit.com or contact FMAudit at sales@fmaudit.com or by calling (573) 632-2461.
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MPS pioneer receives top satisfaction ratings from Summit attendees

Art Post (Guest) ·
make every print an intelligent decision. The purpose of Pharos in the world is to be an invaluable resource in service of that desire. Assessment, vision, strategy, sourcing, implementation, change management, technology –– whatever pertains to enterprise printing, Pharos helps organizations answer life's two most important questions: what's going on, and what's the healthiest action we can take in this moment?" said Keith M. Nickoloff, President, Pharos Systems International. The Print and
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State of Iowa Bid Opportunities

Art Post (Guest) ·
Bid Number: RFP 14428 Title: Regent Copier Bid Agency Name: Administrative Services Dept of Hoover State Office Bldg 1305 E Walnut Level A Des Moines, IA 50319-0105 Receive Email Notification Contact Information Name: Dave Kaili Purchasing Agent III Email: dave.kaili@iowa.gov Phone: 515-281-4774 Fax: 515-725-0113 Valid Date: From: May 16, 2011 Until: Jun 13, 2011 End Time: 3:00 PM http://bidopportunities.iowa.g...wrfp&rfp_id=6332
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All Covered Acquires Chicago MSP TechCare

Art Post (Guest) ·
Nearly six months after being acquired by Konica Minolta, national managed service provider All Covered has restarted its own acquisition strategy by purchasing Techcare, a Chicago-based MSP. Konica Minolta Business Solutions acquired All Covered in January for an undisclosed amount. Prior to the deal, All Covered was executing an aggressive acquisition strategy, buying a number of smaller MSPs and regional solution providers throughout the country. Last fall All Covered said it planned to make
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Re: Fax Machines, let's have some fun!

JasonR ·
Fax machines are just not that funky.
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Re: Advantages of Lanier

txeagle24 ·
When I try to download this, I get an error message stating "This file has been damaged and cannot be repaired". The Ricoh version downloaded just fine.
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Re: Fax Machines, let's have some fun!

Art Post (Guest) ·
In addition to the Teli vaxafax, I also sold some fax machines from Mitsubishi, I thought they made some very good fax machines. Hoe about anyone esle??
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Re: MPS And Profit

GIntel ·
quote: Originally posted by yeti: This makes me wonder about the profitability of MPS as a whole. If your not replacing the fleet, how does a company profit from MPS ? Agreed, its hard not to see MPS as just another factor driving consolidation in the industry. Especially of you consider Auxilio knocked out a number of very profitable agreements. what is the typical profit margin of a standard $16m/year copier dealership?
Member

Jamie

Reply

Re: MFP's & Cost Per Page Agreements

Art Post (Guest) ·
offices (both small-format and large-format equipment) on a true "pay for output" basis, where "costs" are "all in". By "all in", I mean the "unit" price the customer pays - - - for output (be it one "sq ft of output", in the case of "large-format" output) or 1 "click", in the case of an 8 1/2 x 11 copy or print (or 2 "clicks" in the case of an 11 x 17 copy or print) - - - INCLUDES: a) use of the equipment b) all service, parts, repairs, maintenance c) toner (and, if the equipment requires it
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Re: MFP's & Cost Per Page Agreements

Art Post (Guest) ·
another reply: Hi Art, Thanks for the reply. Just so you're aware ... not all reprographers limit "all-in" print for pay to "used" equipment. Most often, the larger programs provide for "new" equipment! And, while it may be that customers wind up paying more (and that's not guaranteed, for some do wind up paying less; depends on volume and mix of volume), "cost" is not the "primary" consideration for A/E firms. Convenience and flexibility and "comprehensiveness" of the program are the major
Reply

Re: The company servicing our copiers has informed us that they will no longer

JasonR ·
If only one of their PCs has a CD-R drive, I think the 15 year-old copier is a likely scenario.
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Re: Backup from Web Image Monitor

Art Post (Guest) ·
quote: Originally posted by Old Glory: Why do you want to change it? Customer already loaded address book via WIB, wants to import into LAN fax address book.
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Re: question on powerline adapter

Art Post (Guest) ·
I just installed one two days ago in an office. It works only been a few days however the MFP is printing and scanning.
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Re: question on powerline adapter

M138 ·
did you use the ricoh one or something else?
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Re: question on powerline adapter

Art Post (Guest) ·
We bought it from CDW for about $88, has a master and a slave. Not sure of the manufacturer however I can look it up. Ricoh ones are way over priced!
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State of PA

Art Post (Guest) ·
Solicitations ADVERTISEMENT INFORMATION General Information Help Department for this solicitation: Procurement Date Prepared: 01/13/10 Type(s): COSTARS Advertisement Type: Materials Solicitation #: COSTARS 1 Rebid Solicitation Title: Copiers Description: Copier Contract for Local Public Procurement Units within the Commonwealth of PA. Bids will be accepted at the address below on any given Commonwealth business day. Any bid received after the Bid Opening time will be opened on the next
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MPS And Profit

GIntel ·
I was shocked to see how unprofitable Auxilio was in light of all of its MPS win announcements. http://www.tradershuddle.com/2...nancial-Results.html I cant think of many box-pushing dealers who can't turn a profit on $4m in monthly revenue. They blame it on the start-up costs of MPS, which makes sense since they dont get the benefit of up-front hardware sales, but apparently they are still waiting for the ROI on all their previously started-up MPS engagements... Anyone have thoughts on MPS
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New Advertiser, New Opportunity to Make CASH!

Art Post (Guest) ·
P4P'ers check out the new ad/slash link for SF scan. Basically, they've developed, tested and have been authorized through e-copy/nuance for a sales force connector for e-copy. Here's the link: http://www.sfscan.com/bonus100.html
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question on powerline adapter

M138 ·
Does anyone have experience using one of those adapters that allow you to connect a networked device over the power lines? How well does it work, is there noise in the line that can cause print/scan issues?

It's All About Gratitude... When Is The Last Time You Complimented Your Clients?

"Nothing is more effective than sincere, accurate praise, and nothing is more lame than a cookie-cutter compliment."
Bill F. Walsh

Let's all stop for a moment and think about this quote.

What is going through your head?

Now, let's all think about your clients.... When is the last time you truly and I mean truly complimented or sincerely thanked your clients for doing business with you?

This is the time to bring back compliments!

This is the time to bring back appreciation!

This is the time to dig in and have meaningful conversation!

Right now, some of you are saying, “Larry, come on man. Get real!” Well, I am! I want you to think about how giving compliments from the heart and with sincerity strengthens the relationships with your clients?

Show appreciation to your clients. Drive meaningful conversation with your clients.

In a world full of technology, way too many of you are hiding behind your keyboards to communicate.

When was the last time you had a heartfelt and open conversation with one of your clients?

We live inside a very chaotic and digitally driven business world, however; I promise all of you this...

Your clients are starving for attention. They're starving for affection. They're starving for real human and heartfelt conversation.

STARTS WITH HEARTFELT COMMUNICATION

Communication is the core key to gain and be connected to your clients for a long time.

I would like all of you to reflect upon these questions...

  • When is the last time you thanked your clients for doing business with you?
  • When is the last time you thanked your clients because they showed their trust and sincerity for you?
  • When is the last time you thanked them for the opportunity to serve them?
"Do not let arrogance go to your head and despair to your heart; do not let compliments go to your head and criticisms to your heart; do not let success go to your head and failure to your heart.”
Roy T. Bennett

Some of the very best people I know, have a healthy appreciation and an abundance of gratitude.

They practice gratitude daily. They communicate it daily. They live a thankful lifestyle.

GET BELOW THE SURFACE

I believe there are way too many surface level conversations going on right now.

We've all been there, and we've all said these...

  • "Just checking in with you, do you need anything?"
  • "Hey Bob, how have you been doing?"
  • "In the neighborhood and wanted to stop by"
  • "It's been a bit and wanted to say hello"
Stop the freaking insanity. What does all of this get you?

Your ability to succeed in sales becomes crippled when there's an unbalanced connection with your heart. Embracing a heart-centered approach to sales rests with your ability to stop, look inward, and reflect upon the course of action you know is the right one, rather than succumbing to external pressures and misaligned conversations.

Those who choose to pull back the conversation covers and lead with their heart and not just their wallet are able to connect with the emotional needs of their clients and prospects. They understand people have the need to be valued, respected, heard and acknowledged.

This is starts with a simple thank you, a simple act of appreciation or by simply saying, "I am grateful for the opportunity you have given me to serve you".

A Selling From the Heart sales professional seeks first to be understood as they turn transactional conversations into transformational conversations.

By acknowledging and not forgetting the human element, heart-centered professionals maintain the wisdom to positively transform their client relationships through the power of gratitude.

GRATITUDE LIFTS UP YOUR RELATIONSHIPS

People... You must express gratitude to your clients because they have other choices. There is always someone out there trying to earn their attention and their business.

Are you grateful each time they choose you versus someone else? Do your clients know it?

I encourage you, don't expect their business because you're not entitled to it. You must keep showing value and renewing their interest in you.

There is a crap-ton of competition out there. Your clients have choices.

You can’t afford to take for granted your clients. Show them love, do something special, tell them you appreciate that they chose you and then work your ass off to earn their loyalty.

TO CONCLUDE

I'm here to tell you... people crave a genuine, authentic, real-deal and selling from the heart professional. I urge you all of you to lead a sales life full of authenticity and integrity rather than the pursuit of lining your sales wallet.

Showing your emotion isn't a sign of weakness. It's a sign of strength. It builds memorable bonds that transcend your business relationships.

I encourage all you, don't sit on your feelings. Take action. Gratitude felt but not expressed stunts relational growth with your clients.

Allow me to leave you all with this...

How much, in quantifiable numbers, remaining in a status quo mindset will cost you in your sales growth?
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I understand, I get where you all are coming from. Every day, I walk in your shoes. I am fully committed to helping your sales team integrate social aspects and heartfelt strategies into your current sales process to grow new business. I want you to get results. This is why I am passionate about doing this the right way, the genuine way, the authentic way! It's about understanding value before visibility.

Selling From the Heart is making a difference! I poured my heart into every page of this book and I think you're going to love it. You can find it on Amazon in paperback, kindle and in audio. You can click on the book image below and this will take you to Amazon.

No alt text provided for this image

In a world full of empty suits, I'm passionate about helping sales reps succeed by getting valuable before they get visible. I help sales teams understand the true value they bring to the market.

I appreciate getting the opportunity to share my stories. Integrating the use of social and sharing my story on LinkedIn was my “game-changer” in the highly competitive office technology world. With great pride I transform, challenge, coach and inspire sales teams to grow new business by helping them share their story and how they communicate it out by integrating the use of social inside the sales process. You can follow me on LinkedIn, Twitter, Facebook and on my podcast by clicking on Selling from the Heart.

The Week in Copiers Five Years Ago

The Week in Copiers Five Years Ago

Third Week of May 2016

Geesh, I'm looking for something to make mention of and I'm coming up with nothing until just a few seconds ago.  Summer...., a time when we would all like to take it down a notch and enjoy the fruits of our labor. Summer...., a time we need to pick it up a notch because the prospecting that we do now will carry us for the third and fourth quarters of the year.  There is limited time to rest,  pick and choose those days carefully because before we know summer will come to an end.

Enjoy These Great Copier Threads from Five Years Ago This Week!



Toshiba Introduces PrintReleaf Reforestation Program

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through a patented aggregation process that implements automatic transmission of device and fleet data collected by print management software on multifunction printers. This enables organizations to help neutralize paper waste and participate in sustaining our global forests. With PRX, Toshiba customers can “releaf,” or reforest, by planting new trees – equivalent to their paper use – at global reforestation project sites of their choice. Through PrintReleaf’s integration with Global Forest Watch, a
Blog Post

Ricoh launches new industrial inkjet print head for high resolution label, packaging and wide format graphic printing

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Ricoh launches new industrial inkjet print head for high resolution label, packaging and wide format graphic printing Ricoh Europe, London, 17 May 2016 – Ricoh has announced the launch of a new industrial inkjet print head designed for a range of printing applications such as labels, packaging and wide format graphics. The Ricoh MH5220 will be on display at drupa in Dusseldorf, Germany, from 31 May through to 10 June alongside Ricoh’s full range of industrial print heads . The MH5220 print
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BRD Printing Reaches New Heights with Canon imagePRESS C10000VP

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their offerings to reach an entirely new customer-base.” She continues, “Collaborating with customers like BRD Printing and helping them push the envelope on what is possible from a business standpoint is what we value most at Canon Solutions America.” Impressed with the flexibility in jobs the new imagePRESS has provided Lee and his team, BRD Printing added another digital printer to its fleet to advance its levels of print versatility even more: the Canon imagePRESS C800/C700. Now operating with a
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Toshiba Launches 23 Newly-Engineered Multifunction Printers

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Solutions (TABS) is subsidiary of Toshiba TEC Corporation, a global leader in office printing and retail solutions. TABS provides multifunction printers, managed document services and digital signage for businesses of all sizes throughout the United States, Mexico, Central and South America. The company’s award-winning e-STUDIO ™ copiers and printers provide quality performance with the security businesses require. Complementing its hardware offering is a full suite of document workflow
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Kodak to Use drupa as Platform to Drive a New Generation of Book Printers to Adopt Inkjet Printing

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ROCHESTER, N.Y. — May 18, 2016 — Kodak will use this year’s drupa 2016 conference as a platform for driving a new generation of book printers to adopt inkjet. After a year that saw the first increase in printed book sales since e-readers and tablets disrupted the space, Kodak is increasing its commitment to helping printers of higher-quality books — including high-quality travel books, cookbooks, science journals and more — evolve using inkjet. Kodak will be showcasing its print technologies
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Ricoh Laser Printers & MICR HACK

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Acting on a tip from Fisher (p4p member), I placed a SP3500N laser printer, bought a MICR cartridge from Rosetta Technologies and made our own check printer. All wnet well until the Rosetta cartridge did not fit in the SP3500N. In the past, I've had a lot of experience with rebuilding HP, Lexmark Xerox cartridges. I examined both the OEM and Rosetta, they looked almost identical except for a small nub on the Rosetta cartridge. On the Ricoh cartridge there was no nub. This nub prevented the
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Toshiba Strengthens Vertical Market Solutions Portfolio Via Nuance Partnership

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centric architecture is designed to connect, integrate and simplify the workplace. Toshiba’s 23 next-generation e-STUDIO products, available by this summer, will all incorporate the company’s innovative e-BRIDGE Next controller technology. About Toshiba America Business Solutions Toshiba America Business Solutions (TABS) is subsidiary of Toshiba TEC Corporation, a global leader in office printing and retail solutions. TABS provides multifunction printers, managed document services and digital signage
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Ricoh Cabinet Type F

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I am trying to find out if it is feasible to supply Ricoh (or other brand) Cabinets on a dealer level to the US market. VZ Industries is the largest European producer of Copier and Printer Cabinets. Is it possible to give an estimation of the dealer-purchase-price for Ricoh's Cabinet F (item no. 100478FNG - SRP = $ 250)? Thanks in advance!
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Pondres partners with Ricoh to boost production inkjet quality with a Ricoh Pro™ VC60000

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Ricoh Europe, London, 19 May 2016 – Pondres, the Dutch full service print provider and expert in data driven marketing, has chosen to refocus its inkjet printing production with an investment in a Ricoh Pro VC60000 continuous feed production inkjet platform. An early adopter of inkjet in the Netherlands, Tilburg-based Pondres is looking to take the next step to address market developments and accelerate transformation. CEO Jeroen Beckers says, "The quality demands for graphics in marketing
Blog Post

Ricoh MP 305SP & MP 305SPF "Coming to America"

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A few months ago, I was able to view the Ricoh MP 305SPF video on youtube. I completely mis-understood how valuable this system will be for our clients, especially those clients in the AEC (Architects, Engineers Construction)industry! For years, I wanted an MFP that would allow us to scan, print fax 11x17, but only print letter and legal size. I thought that this would be an excellent seller because of the small foot print since it would be an A4 (prints letter legal documents only)device
Blog Post

Here Is How I Can Relocate To Sydney, Australia As A Copier Rep And Crush Quota Within 12 Months!

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playbook. This playbook incorporates social media, social selling, and the web; in conjunction with proven traditional sales skills as copier reps guide the customer at every point through their journey. As a recovering copier rep, I know first-hand the power of prospecting and the impact this has to your sales funnel. I am firm believer, "Old is forever new" as this sets up the stage for 'The New Sales Playbook". The way copier reps have traditionally filled their sales funnels has been through
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Clover Imaging Group (CIG) & Print Audit Partner to Create Wholesale SBB (Seat Based Billing) offering for Managed Print

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-leading addition to the Axess Managed Print Services suite, the new CIG offering currently being finalized will enable managed print providers to deliver cost savings through BPO (Business Process Optimization) for customers while improving and protecting total dealer profits. CIG’s wholesale SBB/CPS Axess Express offering provides an all-inclusive SBB/CPS price to office equipment dealers which can include toner, service, parts and some or all of Print Audit’s products. The new capabilities
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Canon Unveils Large-Format Monochrome Printing System for Document Handling

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MELVILLE, N.Y. — May 17, 2016 — Canon U.S.A., a leader in digital imaging solutions, today announced the launch of the new Océ PlotWave 450 large-format monochrome printing system. Canon’s newest wide-format device was developed to meet the needs of larger workgroups and copy shops looking to efficiently handle bigger sets of technical documents during routine and peak periods. Based on award-winning Océ Radiant Fusing technology, the print system saves costly man hours and energy costs with
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Canon Solutions America to Showcase its Dynamic Suite of Offerings and Technology at the Vermont Chamber Business and Industry EXPO

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sizes improve sustainability, increase efficiency, and control costs through high volume, continuous feed, digital and traditional printing, and document management solutions. A wholly owned subsidiary of Canon U.S.A., Inc., Canon Solutions America is headquartered in Melville, N.Y. and has sales and service locations across the U.S. For more information on Canon Solutions America, please visit csa.canon.com . Canon is a registered trademark of Canon Inc. in the United States and elsewhere. Océ is a
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Re: Toshiba Introduces PrintReleaf Reforestation Program

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Does anyone remember a few years ago when Toshiba marketed a National or World wide no print day?
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'Sharp needs a miracle to recover,....

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Sharp , one of Japan's oldest consumer brands, "needs a miracle" to recover from its current struggles, global investment banking firm Jefferies said on Friday. Operating losses more than tripled to $1.5 billion for the fiscal year that ended in March, the Osaka-based firm reported on Thursday, blaming sliding demand for its liquid crystal display (LCD) panels, with sales of LCD televisions slumping an annual 23 percent during the year. Taiwan's Hon Hai Precision or Foxconn , which paid $3.5
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Canon U.S.A. Helps Empower Young Women Of Girls Inc. With "A Day At Canon"

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culture, harmoniously living and working together into the future," said Christine Sedlacek , senior director of Digital Marketing Services Division, Canon U.S.A. , Inc. "We are excited to have the opportunity to positively impact these young women and share our Kyosei philosophy in a tangible way within the local community." Girls Inc. guests were greeted with a Continental breakfast and received tours of the corporate showroom, showcasing some of Canon's top product lines, such as Cinema EOS
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Canon launches two new large format printing systems with advanced security and productivity

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to the user-friendly platform, the new Océ PlotWave models make it possible to print from and scan to a folder on a user's workstation with LDAP (Lightweight Directory Access Protocol) integration. The Océ PlotWave 345/365 printing systems save valuable time and energy costs. With the ability to go from sleep mode to print in hand in less than 40 seconds, the new offerings were built with busy professionals in mind. Compared to the two to six minutes warmup needed with conventional LED printers
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Looking to take on new copier line

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We are looking to take on a new copier line and are looking for Recommendations. Both Canon and Ricoh are out as options. 11x17 printing is a must for the line. Any thoughts would be greatly appreciated. Greg
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7 Ways to Permanently Ruin Your Prospect's Opinion of You on the First Call

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You know that one person that you detest, but everyone else loves? For me, that was Alex. Something about him drove me up a wall -- yet whenever I asked my friends how they felt about him, they couldn’t compliment him enough. It took me a long time to figure out the cause of my distaste. One time, Alex mentioned “the day Maya introduced us,” and I suddenly remembered I’d gotten a bad first impression of him. He’d seemed standoffish and arrogant. read the rest here
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Xerox takes the wraps off retail workflow suite

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, and it’s easy to see how an automated, streamlined system can cut time and cost. To help bring products to market faster, reduce cost structures, grow sales and create more competition, Xerox introduced five new automation solutions for leaner manufacturing. For more information on each, visit xerox.bz/1Oy9Wb3. Personalising Banking Across Digital Screens Banks are expanding their omnichannel capabilities, enabling customers to complete banking transactions on a variety of different screens
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Xerox Innovation Turns Online Video Lectures Into Next-Gen College “Text Books” and E-Learning Tutors

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. The company is funded by Kaizen Private Equity, India’s premiere education-focused private equity fund. Learn more at www.impartus.com . About Xerox Xerox is helping change the way the world works. By applying our expertise in imaging, business process, analytics, automation and user-centric insights, we engineer the flow of work to provide greater productivity, efficiency and personalization. Our employees create meaningful innovations and provide business process services , printing equipment
Blog Post

9 New School Approaches To Help Copier Sales Reps Prospect In All The Right Places

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In all copier sales departments across the country and yes even in Australia, there is not a week that goes by where you hear this, “Nothing happens until a sale is made." Yes, sales is the life-blood of any organization but I submit to you the following... "Absolutely nothing happens in these modern business times until a prospect says show me how you can help" How are copier sales reps looking to help prospects these days? As a recovering copier rep, I know how tough it is to prospect for
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Kyocera Dealer Event

Event

Canon Road Show

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Lead for Multiple Copiers in Illinois

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http://www.nationalipa.org/Contracts/CP –002–13/RFP_Copiers_Addend3.pdf
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Sharp creditors divided on risk assessment

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JUN TAMAKI, Nikkei staff writer TOKYO -- Sharp 's two main creditors gave differing evaluationsof the struggling electronics maker's debt when compiling their fiscal 2015 results, a decision likely influenced by their viewof Sharp rescuer Hon Hai Precision Industry . Sharp had 324.6 billion yen ($2.95 billion) in outstanding loans with Mizuho Bank and 318.3 billion yen with Bank of Tokyo-Mitsubishi UFJ as of March 2015. Mizuho Bank classified Sharp in its internal ratingas a debtor that
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mindSHIFT opens new data center to support customers' complex IT and cloud demands

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a robust and extremely reliable and secure data center that can completely cover our needs in one solution. mindSHIFT has always met and far exceeded any requirements that any of our clients have ever had with the hosting of their data." For details on Ricoh's full line of products, services and solutions, please visit www.ricoh-usa.com . Also, follow @mindSHIFT_Tech and @RicohSMB on Twitter for more information. | About mindSHIFT Technologies, Inc. | mindSHIFT, a Ricoh company, is one of the
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New Ricoh MP501SPF & MP601SPF's

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The MP501SPF and MP601SPF are new A4 devices that may launch in July. They were originally planned for June release but seems they have now been moved to July. I stumbled across these new products with the drivers already available on support.ricoh The 501 may be a replacement for the SP5200S and the 601 maybe a replacement for the SP5210SF/SR. Don't have much more than this, thus soon, we'll have a 52ppm & 62ppm A4, where is the 70ppm A4? Seems these two devices will have all the...
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Re: Toshiba Launches 23 Newly-Engineered Multifunction Printers

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I guess if you win just one award then you can state "Award Winning". Check it out a 300 page document feeder. Please correct me if I'm wrong, however you can't match Pantone colors without a color rip, right?
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Re: Ricoh Cabinet Type F

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cost is about $95-$103
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From Copiers To Computers: ECM Eases Shift To Digital For Photocopy Companies

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By Tim Wacker, technical writer, NBN Communications The digital age has transformed most paper-dependent industries. Newspapers, magazines, and other publications are online and may no longer have print versions. Email has displaced mountains of snail mail. However, the multibillion-dollar photocopier industry is a notable holdout in this paper-to-digital transformation with printers producing as much paper as ever in offices across the globe. Yet the latest evolution of digital document
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Canon C10000 Image Press

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I previously posted something on this back in November but I have heard a lot of rave reviews of this system. The only one I have seen was at the Canon Expo in NY. For the ones who have placements in the field how are they performing and at what volume ranges have you placed them. I was speaking with a few of the production reps for Canon and they mentioned this could be a good fit for places that have Igen systems that are under utilized and maybe don't run but 300-400K per month on them. I
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Re: Ricoh MP 305SP & MP 305SPF "Coming to America"

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We got the pre launch info yesterday, brochures haven't been posted to dealersource yet. From the launch letter it appears that print/copy is only through the bypass for 11 x 17. This is a great device for that customer who only needs A3 infrequently but now doesn't need an A3 machine.
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Re: Ricoh MP 305SP & MP 305SPF "Coming to America"

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mnchstr posted: We got the pre launch info yesterday, brochures haven't been posted to dealersource yet. From the launch letter it appears that print/copy is only through the bypass for 11 x 17. This is a great device for that customer who only needs A3 infrequently but now doesn't need an A3 machine. Yup, you are correct with the 11x17 print copy through the by-pass, but don't think that will be a deal breaker for most clients. Ty for the comment!
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Re: Ricoh MP 305SP & MP 305SPF "Coming to America"

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Art Post posted: mnchstr posted: We got the pre launch info yesterday, brochures haven't been posted to dealersource yet. From the launch letter it appears that print/copy is only through the bypass for 11 x 17. This is a great device for that customer who only needs A3 infrequently but now doesn't need an A3 machine. Yup, you are correct with the 11x17 print copy through the by-pass, but don't think that will be a deal breaker for most clients. Ty for the comment! It won't be for the low
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Re: Ricoh MP 305SP & MP 305SPF "Coming to America"

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mnchstr posted: Art Post posted: mnchstr posted: We got the pre launch info yesterday, brochures haven't been posted to dealersource yet. From the launch letter it appears that print/copy is only through the bypass for 11 x 17. This is a great device for that customer who only needs A3 infrequently but now doesn't need an A3 machine. Yup, you are correct with the 11x17 print copy through the by-pass, but don't think that will be a deal breaker for most clients. Ty for the comment! It won't be
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Re: Looking to take on new copier line

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I like the Muratec but the pricing is very high. You have to purchase the doc feeder on the machines and it is about 1200.00. My reps have had a hard time selling it since its even more expensive than canon. Canon is our go to product line but we have Samsung and Muratec as well. With Samsung you can make a good margin on the machines and the new ones seem to be working well. We have been a Samsung dealer since about 2008, so we have seen the horrible and the good side of them. If you want to
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Re: Looking for suplementary brand, How is Canon for Independent Dealers?

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Muratec is more expensive than Canon since you have to add the doc feeder. We have been a Muratec dealer for almost a year and have not had much traction. We mainly sell Canon and Samsung. I would pick up the Canon line as the brand awareness will win you plenty of business. It is the same for Samsung. Everyone has a Samsung product in their home or office etc. They know the brand name and will gravitate towards it. You can make good money with Samsung as well. I would agree with everything
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Toshiba Customer Event

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3D Systems Product Catalogs Now Available for Dealers

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Dealer Marketing announces the availability of 3D Systems printers in the product catalog service it provides for copier dealer websites. “With an increasing number of our copier dealers clients selling 3D printers we decided to add the 3D Systems product line to our product catalog service,” commented Darrell Amy, Chief Innovation Officer of Dealer Marketing. Dealer Marketing provides product catalogs for copier dealers across the United States and Australia. The catalogs help dealers make

The Week in Copiers Fifteen Years Ago

The Week in Copiers Fifteen Years Ago

Third Week of May 2006

Usually I'll start off the weekend with "The Week in Copiers 5 Years Ago" , Saturday is reserved for Ten Years ago and Sunday for 5 years ago. I'm starting with 15 years ago because I heard that Jack Carroll passed away today and back in 2006 I worked for Jack with Century.  Jack was one of the former owners of Century Office Products in New Jersey.  Jack started in the industry back in 1971 with SCM Corp and in the early eighties or late seventies partnered with Ray Betterbid and opened Century Office Products.

I posted this on Linkedin today

"It is a sad day today because I learned that my former dealer principal and mentor passed today. I will always remember Jack Carroll’s amazing laugh, his friendship and his leadership from the time I worked with him at Century Office Products. He gave me my shot after I sold my dealership in 1998. Jack was amazing that he was always more than willing to share his stories of success which helped me to get where I am today. Rest In Peace Jack @jack carroll"

Enjoy These Great Copier Threads from 15 Years ago This Week



Yes, the Xerox 240/250

Art Post (Guest) ·
Yes, the Xerox 240/250 can print up to a true 2400 dpi, but that is at 1-bit, where as the 3260/5560 print at 600 dpi, but up to 4-bit. What's all of this mean? To me, it is two ways of getting good output results. I would get the customer to focus on printed output samples rather than cloud the issue with a bunch of numbers and technical jargon that only a few can explain. Enclosed are the Xerox Customer Expectation document for the 240/250. A couple of things to consider. It can do up to 13
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BERTL Honors Ricoh Corporation With

Art Post (Guest) ·
BERTL Honors Ricoh Corporation With Eleven 'Best Awards' Ricoh Corporation Receives Numerous Accolades for Continued Leadership in Imaging Technology and Innovation PHILADELPHIA, May 16 /PRNewswire-FirstCall/ -- Ricoh Corporation, the leading provider of digital office equipment, announced today that it has received 11 BERTL's Best(R) 2006 Awards. To select the winners for this year's Best Awards, BERTL took into consideration every new multifunction product (MFP), printer and other office
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Job List

jswinberlin ·
On the Savin 4051 there is a Job List option where you can see jobs that are waiting in the queue when you walk up to the copier. You can delete them if necessary. Is there any way to access this from the computer or is there another way to remove jobs that have been spooled from the PC and have not printed yet?
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PDF Printing Problem - version 1.4

Wallin Team ·
& 1.4). The 1.3 version prints while the 1.4 version does not. Any ideas?
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Color Plotter, Scanner, Copier

Art Post (Guest) ·
This awesome system will be released by Paradigm will be released some time in the summer of 2006 (can't wait).This system incorporates a color scanner (36" throat), a 24" plotter, server, monitor and software for under $10,000! This is an awesome...
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Re: @ Remote is Here!!

JasonR ·
those up as the dealer and only have that one account. No idea how that would work out. On the other hand if you do that, your nefarious plan to get all their print devices is ruined since they can tell what you're looking at. One interesting thing... When you set up @Remote, the first thing it does is find every connected device, then you pick what you want to monitor and not. There's nothing to say that information isn't being relayed to Ricoh Japan though.....
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Re: AutoCAD STB Files

Art Post (Guest) ·
my customer and he will probably not buy a Ricoh the next time around. 96% of my customers are happy with the 240W and the 480W, maybe we did too good of a job selling the unit? Art Post
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Re: KIP 3000 - soon to launch color scan upgrade?

Art Post (Guest) ·
I wish Ricoh would not rest on thier "laurels" with the 240W, they need to make a major MSRP move and also need to introduce a printer only product and or an upgrade within the next six months. Soon we will have technology that is 18 months old. It's all about the toner, well Ricoh had better make a move to stay ahead of the competition and keep caturing those pages. Art Post
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AFICIO 2090 MULTI-COLOR SETS

merlin ·
I have a customer that just purchased a 2090. They need to do sets with mutli-colored pages. No were in the manual does Ricoh tells how to set the paper trays to different color stock, than how to set up the machine to do this job. They do sets with up to 5 different color stock. The other need is, they have one orginal and want to make 5,000 copies. But after each 50 copies they want in insert a color color to seperate into sets. They make pads. This is a print shop. Thanks
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Typical Prospect

jswinberlin ·
For those of you who are selling DocumentMall, can you fill me in on who is buying it and what applications they are using it for? It seems like to me that it is aimed more at fortune 500 companies or ones with outside sales reps. For business down the street, I am having trouble justifying the investment compared to just using some form of a file server. Thanks for the help!
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Art's Top Picks at AIIM/On Demand Show

Art Post (Guest) ·
It was a great show! The floor was pacjed for the two days that I was there and I'm sure I missed alot of stuff. Aside from Ricoh Products I am going to touch on two of the products that inspired me. 1. Kodak Scan Station 100: Finally, I have been asking for something like this for about a year. Kodak has developed a scanner with speeds upto 50 pages a minute in color, black & white or gray scale at speeds upto 50 images per minute! This system can also scan both sides simultaneously, while
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SP C410DN and SP C411DN

Art Post (Guest) ·
Ricoh is pleased to introduce the Ricoh Aficio SP C410DN and SP C411DN Color Laser Printers. Built on the same platform as the highly successful CL4000DN, the SP C410DN and SP C411DN feature controller enhancements and a host of new capabilities. The SP C410DN and SP C411DN are a pair of workhorse printers with Color and Black and White print speeds of 26ppm for the SP C410DN and 31ppm for the SP C411DN, robust maximum duty cycles of 150,000 per month, and true 1200 x 1200 dpi resolution. These
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cOLOR tHEORY

Art Post (Guest) ·
The color theory behind this is fairly intense. I have attached a document that hopefully will help explain DPI, bit depth and pixels. In a nut shell, the number of dots needed to make up one pixel is determined by the bit depth. Remember that a one bit engine can "create" colors using individual dots of cmyk. 4 bit can create 16 shades of color. I know, confusing. I would show the customer samples. Basically, Ricoh and Xerox are using two different ways to put the color on the page. I hope
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Re: Konica Minolta and 140lb index

Former Member ·
Thanks for all your help. I know that this printer was a tough one. I hope he will be happy with the C250. Thanks again.
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Re: Meter Readings

Former Member ·
We use all the methods. Fax, phone and email. However, when we send out an invoice for the contract we include a meter read sheet for them to fax back. All my customers say they just throw it away! I have one account that I go to once a month and do the meter readings with the IT and facilities manager through web image monitor. Takes about 45 minutes and have built a solid relationship with this account. I recieve referrals regulary and when they went to lease 25 new machines there was no
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Re: Comp TIA CDIA cert

Jomama (Guest) ·
If you are associated with Ricoh, Ricoh University is partnered with _____ somebody, cant think of their name. Check with RU.
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Re: Broken Components in AC204

JasonR ·
quote: Originally posted by John Roof: Do you think that there is a chance that the unit could have been dropped coming from Ricoh several years ago, and whatever damage happened then are just now coming to light? I think the chance of that is less than 1%. I think the most likely thing that happenned was that the fan had a catastrophic failure and chewed its way thru those wires. Either way, you've got to eat this one.
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Re: Aficio 1022 Document Server

John Roof ·
I answered my own question. We got a reconditioned 1027 in with a document server. I replaced the hard drive with the one with the files, and once the power was turned on, the files came up. The customer told me he had a few files he wanted, but he didn't tell me he had 31 pages of files! Oh well, I printed the files and the customer is happy.
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Re: Email Cold Calling

JasonR ·
[QUOTE]Originally posted by Neal: my first reaction is, what will it hurt?QUOTE] Unsolicited Commercial Email? Be careful how you do this. Why limit it to schools? Why not everyone? Not just businesses... people need Office equipment at home too... I just think this lumps you in with all those dealers we always bad mouth who fax over a pricelist and the customer picks their machine and the rep mails them the paperwork and the machine shows up the next week with a manual.
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Re: Email Cold Calling

John Roof ·
Those are the folks you like to bad mouth, and I too. But with this, I already know most of the schools I will be sending them to, but have not had a chance to send to their email. Since most of the time when you show up, they do not have time to see you, and can't give you a time to come back, but when you do get to see them, they are sitting in front of the computer looking at email. I have tried sending the Ricoh email templates, but with no success. If I can get some to take a further
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Re: Email Cold Calling

Shaja ·
Suggest that you think very carefully about this before proceeding. Because of the quantity it sounds like you are considering sending, you have some things you need to work out first. e-mail is under very close scrutiny right now because of spam laws and general public skepticism. Believe it or not, there is a rise in the use of printed direct mail right now because of the complexities of using e-mail. If you are going to proceed, suggest that you 1) discuss this first with your IT
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Re: Good website for more WF info...

chops ·
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Re: KIP 3000 - soon to launch color scan upgrade?

Former Member ·
Oh boy, that is not good news for Ricoh. I have had enough trouble with this KIP3000.
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Re: KIP 3000 - soon to launch color scan upgrade?

Wallin Team ·
I was told that the upgrade is going to be a couple thousand dollars - kind of the same as Xerox and the others.
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Re: AP3200 Envelopes

John Roof ·
This customer does have an AP3200. I may have been thinking of the AP2700 (years ago). They have an envelope requirement of printing 700 #10's per week. Any suggestions on what you would recommend?
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Broken Components in AC204

John Roof ·
unit could have been dropped coming from Ricoh several years ago, and whatever damage happened then are just now coming to light?
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AIIM/Up Date

Art Post (Guest) ·
In a few days I will be adding the information that I received from the AIIM/Print On Demand Show. Stay tuned. Art Post
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TCRU and the MP9000, et.al.

Old Glory ·
I inquired as to the cost for these replacement units because you obviously have to purchase them and have them on the shelf in order for the customer to be able to replace them. This is the reply from Ricoh: "The TCRU program is under evaluation and pricing is not available at this time. The expected release of the TCRU program, if a viable option for service, will be announced later this year." "If a viable option???" IT IS IN THE @#%&*@$# BROCHURE!!! What are we supposed to tell the prospect?
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AutoCAD STB Files

Wallin Team ·
I have a customer who just purchased a 240W and they are pretty unhappy with the CQ and have resorted to using our equipment only for check prints and their HP plotter for all final sets. The problem is the greyscale, fine lines, and shading. We switched things so that they are using the HP650 driver when they print from AutoCAD instead of our HDI drivers. This made some difference. If they save first as a PDF and then print the PDF using the HP650 driver, the quality is better yet but not
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Email Cold Calling

John Roof ·
Does anyone have any success at cold calling by email? I've seen some Kyocera dealers that send specials out to schools in a mass email. I'm contemplating sending out our state contract pricing to all the schools in our territory, since they will be looking for equipment in June & July.
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CL3000 Output Capacity

John Roof ·
Here's the scenario....Customer has a CL3000. The specs say the output capacity is 250 sheets, or 500 duplexed sheets. The customer needs 700-1000 capacity. Their monthly volume is 8000 or about 350 per day, and one day per month is where the 700-1000 comes in. They will set the printer up to print at 12:05am, and by the time this guy gets into his office at 7:00am, the 1000 print job has stopped because of the output tray being full, so they lose about 4 hours of print time because of the low

The Transition of the Copier Industry "According to Art"

The Transition of the Copier Industry "According to Art"

My original post of this blog was many years ago, thought it would be fun to revisit! Enjoy

Part One:

I can only start from the early eighties.  Six months after graduating a copier tech training school, I sold my first copier. I'm pretty sure I remember the building, but not the name of the company. On a recent drive by that company was no longer in that building, I was kinda bummed because I would have enjoyed to cold call them again.
If you bought or leased a copier in 1981, the only function of that copier was to copy. There were no sorters/staplers, no automatic document feeders, and very few of them had multiple paper trays.  Most copiers of that time period also had a moving platen (that's where the glass went back and forth for each copy).  Placing a cup of coffee on top of the copier was not a good idea.  
Sorter/Staplers

2016-04-07_23-15-26As the industry evolved we saw the emergence of companies that developed sorters (remember Gradco).  In the day, if you wanted a copy machine to sort you had to buy a third party sorter that came with a special bracket.  You could purchase a sorter that either had ten bins or 20 bins.  Those sorters had a series of micro switches that would sense the paper entering the sorter and would then slide the paper into the correct bin. Back then, this was state of the art technology!  For all of you newbies, do you know what the "group" function is used for?  That "group" feature is still a function with today's copiers.
Key Counters
2016-04-07_23-23-46Key counters (remember Hecon), were used to combat abuse and track copies made by individual users or workgroups.   The key counter was a mechanical meter that was housed in a plastic cover.  In order to use the copier, users would have to insert the key counter into the copier receptacle.  Once the copier sensed the key counter, the copier then allowed the user to produce copies.  Every copy they made was metered on the key counter.  At the end of the month, and administrator would gather up the key counters and bill back the workgroup or the individual users for the amount of copies that were produced.  The key counters were also used a deterrent to curb abuse.   They were a good after the sale product also, since many were misplaced or lost.
Coin Ops
Keep a close eye at some convenience stores and you can still spot a copier every now and then with a coin operating unit. I can remember going on coin op runs to empty the coin cup copiers of there change.  In the eighties most coin operating units would not not take paper currency.
Copier Covers
Back in the day every new copier came with a cover and yes when asked "do ya think I should cover the copier at night"?, we stated yes, but please make sure you turned it off!  Guess, that may have been one of the reason that copier companies did away with supplying covers for the copy machines.
First Color Copies

2016-04-07_23-09-48I can distinctly remember one company back in the eighties that manufactured a foil overlay for plain paper copiers. It was a novel idea that allowed users to make a copy of a document and then you could slide the copy underneath the foil sheet (which was sealed on one side) and then run both the foil and the copy through the by-pass of the copier in one pass.  Presto chango... all of the black image on the page was changed to the color of the foil.  The foil would only stick to the black toner once the media passed through the fusing section.  These foils came in many different colors and the most dramatic was the GOLD foil, we used to tell potential customers that you could turn your copies into GOLD! (pretty lame)  You could even get fancy and with the use of removable tape and scissors cut strips of foil to get different colors on the copy.  Thinking back, this was probably one of the first creative ideas to get a color copy.
The foil media was primarily used for certificates and proposals.  It was awesome, walking in with a proposal that had the look of gold print. Check it out, you can still get this stuff, I just may buy a pack just to mess with some of the younger reps in the office.
Someone's novel idea added some sizzle to copiers at a time when the analog copier market had matured. That was also true for companies like Gradco, Hecon, and it's been so long I can't remember more of the third party supplieers. Point is,  new products and new services not only helped us with hardware but we provided solutions for our customers.

At a time when the analog copier industry was maturing. These products and solutions allowed copier dealers to sell more machines and capture additional clicks (back then toner was not included in any of the maintenance agreements).  The copier manufacturers saw the success of these companies and thus started adding their own sorters, their own counters and additional accessories to expand the market.

Dealers and Manufacturers have always been on the front lines to introduce new technology that will help customers increase efficiencies, and reduce costs. In my 36 years in this business it's more about how we can improve our customers work flow and reduce your costs, whether it's imaging with copiers, printers, duplicators, managed print, or document management.

I'll have part two of this ready in a few days........

-=Good Selling=-

Temporary Comfortable Bus Rides - Lead Nowhere

"The benefits of hanging out with comfort are mostly delusional."

As industries navigate today's innovative disruptions, I warn those who seek comfort over challenge. That comfort only exists in an unchallenged temporary world.

"Regardless how comfortably the seats are - a bus full of complacency will drive into oblivion."

Anytime I have an opportunity to witness complacency, I take advantage to learn from what I see. One commonality is that those insecure about their place in the future refuse to embrace any disruptions to their present; they do this even as their logic demands their attention and action towards change.

What seems worse is those repeating past disasters refusing to ask, what will be different this time? I believe it is that asking brings awareness of either incapability or insecurity to capabilities.

Someone asked me recently why so much complacency exists in upper management? My answer was, I believe it's debt. Many of today's executives are too insecure to challenge a comfortable living secured by debt.

Unfortunately, some with great intentions and abilities fool themselves that the rewards system for the status quo is greater than the rewards paid to those who challenge.

However, when you allow your potential to be stifled repeatedly, you must accept that your comfort is more important than the painful challenges in implementing your ambitions. 

Some executives think of themselves as entrepreneurs, and all the while, they hold back on challenging the status quo within the companies they work for. At the same time, these executives will fantasize that they can leave their job someday and create change independently.

I suggest that if this is true, then challenge the environment your in. Stop hanging out in the pasture of least resistance grazing on complacency.

It would be a great benefit to businesses if executives challenged all they know, especially in those industries finding themselves in the disruption caused by evolutionary technology changes, which today defines many industries.

"The dreams of one day won't create an entrepreneur someday. It will be the actions of a challenge to status quo which give birth to entrepreneurism."

In today's business environment, those who have a passion for creating something better. Have an excellent opportunity to do just that from within the organizations they reside. If you genuinely believe in your cause, don't allow a position to hold you back.

The world is in great need of intrapreneurs.

All those who find themselves frustrated by corporate complacency and believe they can become entrepreneurs. I strongly recommend that first, you master being an intrapreneur. Push your talent and passion to the forefront of your ambition. Stand up and challenge that which needs a challenge.

Those who define the consequence of challenging the status quo as a loss of comfort. Are far from ready to pay the price needed to become an entrepreneur.

"The hunting grounds for the disruptor are in the fields of status quo."

As technology continues to challenge the status quo of all industries, there will be great opportunities for those intrapreneurs to challenge their subordinates and those leaders who blanket themselves in comfort.

Those who recoil into what they know during industry disruptions, doubling down on the comfort of conformity, fearing the unknown, or have insecurities of their place in the future. Create the hunting grounds for the innovating challengers.

Remember, my friends, a bus full of comfort and complacency will become the prey the disruptor seeks.

"Status quo is the killer of all that will be invented."

Ray Stasieczko

CEO/Founder TEASRA,The Innovation Channel and Host of The End of The Day With Ray! https://www.endofthedaywithray.com/

I welcome everyone to subscribe to my YouTube Channel https://www.youtube.com/channe...A?view_as=subscriber

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