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The Kid that Never Quit "Part 1"

At about 14 years old a kid starting running with the wrong crowd. By the age 16 years old that kid quit High School because was of an ultimatum by schools administrator "you can either quit or we'll expel you".  Rather than getting expelled the kid opted for quitting.  Up until this point the kid had never quit anything in his life.

That kid had been adopted at three years old and had lived in a foster home from birth.  Through out the years that kid always asked himself this one question, "why did they (birth parents) give up on me?".  That one question ate at him every day of his life.  That kid felt like someone had thrown him out in the trash.  However, that was a secret the kid would never ever tell anyone. It was one of the dark secrets that the kid suppressed when he was with others. To everyone else he was the kid of Mr. & Mrs so and so. The kid thought their was love for his new parents but that kid was never really sure what love of family was like.

The kid came with no baby pictures, a small suitcase, jeans and a T-shirt to his new home. There were no tales of sisters or brothers or parents that loved him, in fact the kid couldn't even remember the names of the foster family that cared..... the kid was able to remember a swing in the backyard, the wall in front of the house and being scolded for not hitting the bathroom before a ride. From the day the kid was born and until 3 years of age there was no love from anyone.

While the new home and the new parents was a great change,  at four years ago the kid had to go to court with the parents to get the adoption papers processed.  Yes, this kid knew that these new parents were not the parents that brought the kid into the world, but a loving couple that wanted a child to care and love.  While the parents were caring and loving that kid was not sure if he knew what love of family was or is.  Our kid had never experienced someone fawning, playing, or showing affection.  The kid was unsure what to make of this new home and the parents.

Never the less our kid adopted the new family style and got acquainted in the neighborhood as best as possible.  Making friends was easy and in a few short years our kid was off to kindergarten and then the 1st grade!  After the first grade it was apparent that the kid was having difficulty in school. By the start of the second grade our kid sported a pair of new glasses and difficulty in school ceased.  Our kid was told "that's one of the brightest students I've ever taught", that was the brighter side of second grade and the less lighter side was the taunting that our kid was enduring for now having glasses.  Four eyes, freaky, coke bottles, were all thrown the kids way and it wasn't sitting well.

Part 2 for next week

MSP, MSSP and IT Notes Industry July 26th, 2021

2021-01-31_15-25-20 - Copy

IT, MSP & MSSP Industry Notes

Sponsored by

July 26th, 2021

Arcoa Group

Why partnering with ARCOA makes sense
Electronics Recycling is an important and profitable part of the IT asset lifecycle, but it can be overwhelming with all you already do, varying state regulations, and the limited resources at hand. That’s where ARCOA comes in. When you partner with ARCOA, you get all the benefits of a big company without any of the capital investment. We’ve been doing this since 1989 and have the expertise, certifications, and nationwide resources to get the most for all your clients’ retired IT assets. Plus, positioning your clients as environmental stewards not only elevates their appeal to consumers, it meets government requirements and avoids fines.

What partnering with ARCOA looks like
Our role is to make it easy for you to bring more value to your clients. We work with you to help stretch your clients’ IT budget by reducing the total cost of ownership of their electronics. We’re experts at identifying and implementing the solutions your clients need for the end-of-use remarketing, recovery, and recycling of their technology assets. The sooner you involve ARCOA, the sooner you and your clients will see better results.MSP, MSSP and IT Notes Industry July 12th, 2021MSP, MSSP and IT Notes Industry July 12th, 2021

Kaseya Now Has A Master Decryptor To Aid Victims Of REvil Ransomware Attacks

  • Reported on Forbes.com
  • Forbes contributor Davey Winder called the incident “the most significant ransomware attack the world has ever seen.”
  • Kaseya stated that it’s in possession of a universal decryption tool
  • The tool leverages a master key
  • Key is capable of decrypting all of the 1,000 businesses and organizations that were affected

Dataprise Acquires Wireless Watchdogs

  • Reported on AIthoeity.com
  • Dataprise provides managed IT Services while Wireless Watchdogs provides mobile managed servoces
  • Acquisition allows Dataprise to extend services the US West Coast
  • “Mobile and IoT devices are deeply woven in the fabric of business yet too often mobility strategy and management are siloed from strategic IT management. With this acquisition we are joining two leaders in these respective industries to solve this challenge. Together we will deliver a holistic and aligned solution portfolio supported by one strategic IT partner,” saidSteve Lewis, CEO of Dataprise

ICX Managed Services Ranks #172 on the Channel Futures MSP 501 List

  • Named one of the world’s premier managed service providers in the prestigious 2021 Channel Futures MSP 501 rankings
  • Channel Futures MSP 501 survey examines organizational performance based on annual sales, recurring revenue, profit margins, revenue mix, growth opportunities, innovation, technology solutions supported, and company and customer demographics.
  • “The 2021 Channel Futures MSP 501 winners are the highest-performing and most innovative IT providers in the industry today. They stand head and shoulders above the competition,” said Robert DeMarzo, vice president of content for the Channel Futures and Channel Partners Conference & Expo division of Informa Tech Channels

NexusTek Honored with Microsoft US Partner Award

  • Announced it was honored with a 2021 Microsoft US Partner Award in the category of Modern Workplace for SMB
  • MSUS Partner Awards program recognizes outstanding work by Microsoft's US partners
  • investment fund will accelerate Xceptional’s expansion and growth strategy, enabling the organization to reach a greater number of customers across the Western United States
  • Microsoft celebrated NexusTek and the other winning partners during the Microsoft Inspire US – Live Community Connection session, led by Bryson, on July 14

CentricMIT Appoints Innovative Technologist and Cybersecurity Expert as New Chief Information ...

  • Announced the appointment of Orrin Rohrer as Chief Information Officer. Mr. Rohrer brings 20 years of experience to the CentricMIT team of business technology experts serving clients in the 417 area
  • Centric MIT is the managed IT services division of Paperwise, Inc. a document management and process automation software provider headquartered in Springfield, MO
  • entricMIT is a Springfield-based Managed Services Provider (MSP) serving small to medium-sized businesses throughout the 417 area code

Dealer suffers cyber attack

  • JustTech, headquartered in La Plata, Maryland, announced that it and its clients had fallen victim to ransomware attack, according to The Hill magazine
  • Attack came through Kaseya remote monitoring and security software, which dealer uses
  • Apparently impacted 90% of dealer’s 3,000 clients in area
  • The ransomware group, REvil, demanded $45,000 per computer in ransom, which was not paid

Big merger approved

  • SYNNEX stockholders announced their approval of merger with Tech Data
  • Deal valued at roughly $7.2 billion
  • Combined $57 billion in annual revenue
  • Growth areas include cybersecurity, cloud, data and IoT technologies

etherFAX announces new partnership

  • Announced partnership with Clearspan Communications, a cloud communications technology provider
  • etherFAX DirectFax Messenger allows Clearspan customers to securely send and receive faxes and other business documents utilizing its patented hybrid cloud-based infrastructure-as-a-service solution

Current printer trends report

  • Article published by Mike Scrutton of Mopria Alliance
  • Much higher volume of materials being printed in the home
  • Because home printers are limited in terms of paper size and finishing, jobs are being outsourced to print service providers
  • Home printer now being used by all members of household for work, home and homework
  • Predicts that “domestic” and “light production” MFPs will see increased sales
  • “workgroup” MFPs will see reduced demand
  • Disposable on-demand printing is increasing

Cybereason Announces Acquisition of empow to Enhance XDR Offerings

  • Announced the acquisition of empow, a security analytics company based in Tel Aviv
  • empow acquisition adds innovative predictive response technology, a library of out-of-the-box data integrations, and top-tier engineering and product talent
  • Acquisition follows on the heels of Cybereason securing $275 million in crossover financing and the exceptional performance for Cybereason in round 3 of the MITRE Engenuity ATT&CK Evaluations

Konica Minolta Research Reveals Impact of COVID-19 on SMBs

  • Research from Keypoint Intelligence for “Top SMB IT Pain Points & Solutions”
  • Study surveyed 550 SMB IT decision makers in the United States, United Kingdom, France, Germany, the Netherlands and the Czech Republic to identify their main challenges and pain points relating to technology
  • 48 percent described security and data protection as being their number one IT challenge
  • 37 percent of businesses said that their employees had experienced virus, malware or security threats due to conditions imposed during the pandemic
  • As a result of those security issues, 47 percent of companies have acquired or upgraded IT security software or services
  • 38 percent of IT decision makers viewed managing remote work as being difficult or very difficult
  • 49 percent lack of necessary employee hardware or software was a difficulty associated with home-based working
  • 44 percent of IT decision-makers identified servicing/supporting home workers’ IT hardware or software as a challenge
  • 51 percent of respondents identified communication with managers or other employees as a business operation challenge resulting from work-from-home arrangements
  • 37 percent indicated that locating files was an IT challenge associated with working from home
  • 30 percent cited digital document collaboration as another business operations challenge resulting from employees working remotely

SolarWinds Completes Spin-Off of its MSP Business; N-able, Inc. Begins Trading as Independent ...

  • Announced the completion of the previously announced spin-off of the SolarWinds managed service provider ("MSP") business into a standalone, separately-traded public company named N-able, Inc
  • N-able will provide cloud-based software solutions for managed service providers ("MSPs"), enabling them to support digital transformation and growth within small and medium-sized enterprises
  • SolarWinds will retain its Core IT Management business focused primarily on providing IT infrastructure management software to corporate IT organizations

PairSoft acquires Webiplex

  • Announced its acquisition of Webiplex, an automated business process and document management solution
  • Acquisition will further round out PairSoft's offerings by extending deeper AP automation and document management functionalities to NetSuite's ERP users
  • Since 2008, Webiplex has been automating accounts payables, business processes and document management for companies like Quiksilver, PlanetFitness, CraftMark Bakery, Kayak, and The Motley Fool

Tampa firm OPSWAT acquires a leading provider of cybersecurity solutions

  • OPSWAT announced on Monday that it has acquired all assets of Bayshore Networks
  • OPSWAT will add Bayshore’s tech solutions and retain its team members
  • OPSWAT caters to the defense and manufacturing sectors

Connecticut Becomes Third State to Incentivize Cybersecurity Best Practices for Businesses

  • Connecticut Governor, Ned Lamont signed HB 6607, "An Act Incentivizing the Adoption of Cybersecurity Standards for Businesses" into law last week
  • Prohibits the Superior Court from assessing punitive damages against an organization that implements reasonable cybersecurity controls, including industry recognized cybersecurity frameworks such as the National Institute of Standards and Technology Cybersecurity Framework (NIST CSF) and the Center for Internet Security (CIS) Critical Security Controls (CIS Controls®)
  • "In Connecticut, we took a step to accomplish this voluntarily without regulation by incentivizing organizations to adopt cyber best practices, like the NIST framework and the CIS Critical Security Controls."

Samsung launches “Paperless” service

  • (Samsung of South Korea sold its laser printer/MFP plant to HP in 2017 for $1.05 billion, and HP sold plant to Foxconn in May, 2021)
  • The SDS division of Samsung, which handles information and communication
    technology, launched “Paperless”
  • Goal is to provide reliability and transparency of documents in cloud environment
  • Is a cloud-based blockchain-as-a-service (BaaS) solution
  • Manages sensitive documents on blockchain to prevent forgery and falsification
  • Enables documents to be disposed of after a certain period of time by encrypting and storing info in a separate server, only keeping the hash value of each data on the blockchain
  • Pricing not announced

Microsoft advised users to disable printers

  • Urged clients to disable printing from their devices until a system vulnerability (called “PrintNightmare”) was patched
  • Vulnerability in Windows’ print service allowed remote users to execute code on computer system

This Week in the Copier Industry Five Years Ago

This Week in the Copier Industry Five Years Ago

Last Week of July 2016

Right, tomorrow starts my first sales day of August. With a pipeline that is over flowing I'm hoping for great month that will make up for the last two. August will be a short month with only 21 work days, thus it's time to kick some ass tomorrow!

Enjoy these awesome copier threads from 5 years ago this week!

Canon U.S.A. Helps Maximize Micro, Small And Home Office Business Efficiency With New Series Of Wireless Inkjet Printers

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capacity with an estimated selling price of $199.99 and the MB2120 printer has a paper tray capacity of 250 sheets with an estimated selling price of $179.99. MICROBUSINESS / SMALL BUSINESS USERS The MAXIFY MB5420 and MB5120 Wireless Inkjet Small Office AIO printers are ideal for microbusinesses or small businesses that have anywhere from one to nine employees with a recommended print volume of 250 to 2,000 prints per month. Users can easily manage print jobs directly on each printer using the 3.5
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Xerox Tops Quocirca Managed Print Services Market Landscape Report for Seventh Year Running

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NORWALK, Conn.--( BUSINESS WIRE )-- Xerox (NYSE: XRX) has again maintained the leadership position in worldwide managed print services (MPS), according to the latest market landscape report by analyst research group Quocirca . The 2016 rankings mark Xerox’s seventh year as the leader. .@Xerox retains leadership position in @Quocirca’s worldwide #MPS landscape report for 7th straight year. Tweet this Xerox’s Next Generation MPS offering has three main stages – assess and optimize ; secure and
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Lead for Multiple Copiers & Printers in Georgia

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Printers, MFPs and Related Technologies Solicitation No. 99999-SPD0000137 Region Georgia Agency ADMINISTRATIVE,SERVICES SWC Due Date Sep 27, 2016 Source http://ssl.doas.state.ga.us/ PRSapp/PublicBidNotice?bid_op= 17... This Government agency will only accept electronic bid responses from Suppliers for this bid opportunity. Consult the Quick Reference Guide for assistance in responding to the bid Click to submit your response. Bid Title Printers, MFPs and Related Technologies Bid Number 99999
Blog Post

It is the 21st Century… Are you integrating social into the sales process?

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business purposes.” With the buying world rapidly changing, sales reps MUST position themselves to be able to tell their story in a digital world. "In the future, your digital footprint will carry far more weight than anything you might include on a resume" Chris Betcher Here are a few things to give thought to…. according to OgilvyOne from The Future of Selling, “The buying process is changing faster than sales organizations are responding” According to Forbes, “78% of salespeople using social
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Ten Things You Need To Know Before you Lease or Buy a New Ricoh MP W6700SP

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Ten Things You Need To Know Before you Lease or Buy a New Ricoh MP C3004 MP C3504 was a blog I wrote about a week ago. It was such a hit that I thought I would blog about my findings for the new Ricoh MP 6700SP wide format print/copier/scanner. Since these systems arrived about a month ago, I've been able to place three of the MP W6700SP's in the field. When thinking about the MP W6700SP, there are two words that come to mind, reliability and performance. When the Ricoh W6700SP is stacked
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Cost Cutting on County Copiers

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, regardless whether it printed that amount. "The administration of the contract will be more fluid, cost efficient, and we expect our hard costs to go down over the contract," she added. Each employee will have a personal identification number (PIN) that will be entered to make a copy. By using that PIN, departmental and persons using the copiers will be recorded. Another feature, Dyer noted, was that with software in the system, if a person is heading to another office, they can have prints made at
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Auxilio, Inc. Announces Managed "NO PRINT" Services Poised to Be News at AHRMM16

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information learned helps improve efficiency of paper and digital workflows to drive additional cost saving opportunities. "Traditionally, hospitals implement managed print service programs resulting in a 10-20% cost savings, but there is a lot of money left on the table. Doing a deep dive analysis into the document life cycle will not only reduce costs but is the first step in making patient health information (PHI) more secure," says Vermooten. Auxilio's cybersecurity arm of its business, Redspin
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Canon MFPs Recognized with Seven 'Pick' Awards From Buyers Laboratory, LLC

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outstanding uptime for high-volume office environments," said George Mikolay , senior product editor, A3 Copiers/MFPs, BLI. "The models also include a customizable control panel, intuitive print driver design and support for mobile printing and cloud-based services. These models also produced remarkable output during testing, with fully formed, black characters, fine lines, bold solids and clear transitions from light to dark shades." BLI awarded Canon the following Outstanding Achievement in
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'Make a Difference' or 'Make a Profit' with Copier Accessories

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right? Copier Solutions Shop is a Print4Pay Hotel sponsor, I urge you to click on the link and see the quality of the paper tray locks and check out some of the awesome "extras" that they offer for copiers. -=Good Selling=-
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Ricoh Innovations Announces Global Reseller Agreement With SAP, Enabling Near-Real-Time In-Store Insights With SAP® Hybris® Cloud for Customer

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management systems, IT services, production print solutions, visual communications systems, digital cameras, and industrial systems. Headquartered in Tokyo, Ricoh Group operates in approximately 200 countries and regions. In the financial year ending March 2016, Ricoh Group had worldwide sales of 2,209 billion yen (approx. 19.6 billion USD). For further information, please visit www.ricoh.com SAP, Hybris and other SAP products and services mentioned herein as well as their respective logos are
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Canon U.S.A. Celebrates Its Home Run Relationship with NCMEC, New York Yankees at 13th Annual Promo Night

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raise awareness about the issue of missing and exploited children through the Canon4Kids program. Through the Canon4Kids program, Canon has donated more than 2,200 pieces of equipment, including digital cameras, fax machines, printers and scanners, which have been distributed to law enforcement agencies in all 50 states, Puerto Rico and Guam . The program works to help educate parents and guardians about how a current digital photograph is a vital tool in helping locate a missing child. For
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Konica Minolta Garners Summer 2016 BLI Pick Awards for Monochrome and Color MFPs

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July 27, 2016 10:56 ET Konica Minolta Garners Summer 2016 BLI Pick Awards for Monochrome and Color MFPs Awards for Monochrome and Color MFPs RAMSEY, NJ --(Marketwired - July 27, 2016) - Konica Minolta Business Solutions U.S.A., Inc. ( Konica Minolta ) announced today that Buyers Laboratory LLC (BLI), the world's leading independent evaluator of document imaging products and solutions, has awarded two Konica Minolta's Multi Function Printers (MFPs) with Pick awards for the Summer 2016 season
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Lead for Multiple Copiers in Washington, D.C.

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67- - Copier Purchase Matched Keyword(s) copiers Document Type Combined Synopsis/Solicitation / Service... Solicitation No. VA101V16Q0346 Region District of Columbia Agency Department of Veterans Affairs Due Date Aug 9, 2016 Source https://www.fbo.gov/?s= opportunitymode=formid= b0841c843d63... ...limitation is 1,000 Employees. v. The contractor shall two (2) Canon imageRunner ADVANCE C3330 iG or equal copiers and provide initial operator training and network set up per the attached
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The MPSA is pleased to announce the winners of its Global 2016 MPSA MPS Awards.

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Services Provider – GreatAmerica Financial Services An organization with more than one full-time employee providing training, research, or consultancy. Direct MPS Provider – Canon USA An organization selling basic managed print services (supplies fulfilment, break/fix service, and equipment services) that is owned directly or indirectly by a manufacturer (includes branches and subsidiaries). Winners will be officially recognized at the 2016 Global MPSA MPS Awards Ceremony on Monday, Aug 1 , at
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Canon earns 7 BLI Awards

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for high-volume office environments,” said George Mikolay, senior product editor, A3 Copiers/MFPs, BLI. “The models also include a customizable control panel, intuitive print driver design and support for mobile printing and cloud-based services. These models also produced remarkable output during testing, with fully formed, black characters, fine lines, bold solids and clear transitions from light to dark shades.” BLI awarded Canon the following Outstanding Achievement in Energy Efficiency
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Sales Reps... It Is All About The Bait When You Cast Out Your Digital Fishing Pole

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Social Sales Academy ! In 2016, Larry was recognized by ENX Magazine , "The Difference Maker" as someone who is making a difference inside the copier channel. Larry is passionate about helping sales reps succeed in creating their online brand image I appreciate getting the opportunity to share my LinkedIn stories. Integrating the use of LinkedIn was my “game-changer” in the highly competitive copier world. With great pride I transform and coach B2B Office Technology Sales Professionals to grow
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Canon Information and Imaging Solutions, Inc. (CIIS) Achieves Oracle Validated Integration with Oracle's PeopleSoft for the Accounts Payable Automation Solution

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power of Canon's in-depth knowledge of information flow and world-class imaging technology. Utilizing Canon's vast collection of imaging technology and development tools along with select third-party enterprise applications, Canon Information and Imaging Solutions delivers compelling market-driven solutions in the area of business process automation, accounts payable procure-to-pay automation, order-to-cash automation, records management, and print management. Additional information about the
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Canon Information and Imaging Solutions, Inc. (CIIS) Achieves Oracle Validated Integration with Oracle's PeopleSoft for the Accounts Payable Automation Solution

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power of Canon's in-depth knowledge of information flow and world-class imaging technology. Utilizing Canon's vast collection of imaging technology and development tools along with select third-party enterprise applications, Canon Information and Imaging Solutions delivers compelling market-driven solutions in the area of business process automation, accounts payable procure-to-pay automation, order-to-cash automation, records management, and print management. Additional information about the
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BTA Sales Management Workshop, to be held Sept. 7-9, in Owings Mills, Maryland

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. Ward is the director of training and education for LOG and shares the same responsibilities for Print Management Solutions Group. He has been involved in the training and consulting industry in a variety of capacities since 1990 and, most recently, authored the company’s newest advanced consultative selling program, Cooperation Selling. Ward is a nationally recognized speaker, facilitator, consultant and coach to the office technology industry, and has personally worked with more than 20,000
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Lead for Production Copiers in Alberta

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AB-2016-04642: Production Printers Fleet Copiers Matched Keyword(s) copiers Region Alberta , Canada Agency Government of Alberta Due Date Aug 15, 2016 ...Status Title/Description Jurisdiction Closing Date Posting Date Open AB-2016-04642: Production Printers Fleet Copiers Athabasca University is inviting qualified parties to submit offers for the continued provision of the ...offers for the continued provision of the following types of equipment: a) Production Printers; and b) Fleet Copiers
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Print Audit Earns the MPSA’s Prestigious “MPS Software Provider” Award for 2016

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. Print Audit Facilities Manager, Print Audit 6, Print Audit Secure, Print Audit Embedded, and Print Audit Insight BI are all provided for one low monthly fee to Premier members. Print Audit is also the first RMM provider to provide tools and educational tracks for office equipment dealers, and others, to allow them to offer a SBB (Seat Based Billing) sales and delivery option for Managed Print. "This year the MPSA received applications around the globe from the very best in Managed Print. The
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Xerox Tops List of Business Process Services Providers for Second Consecutive Year

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and user-centric insights, we engineer the flow of work to provide greater productivity, efficiency and personalization. Our employees create meaningful innovations and provide business process services , printing equipment , software and solutionsthat make a real difference for our clients and their customers in 180 countries. On January 29, 2016, Xerox announced that it plans to separate into two independent, publicly-traded companies: a business process outsourcing company and a document
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DOME Print and Marketing Solutions Installs

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,” said Bob Poole, DOME’s chief marketing officer. “ And our technology investment with the new VUTEk printer purchases is driving a lot of that growth because it helps us print better-quality work at faster speeds .” The two new 3.2m-wide inkjet production devices replace a pair of 3.2m VUTEk devices used at DOME. The VUTEk HS125 Pro model DOME installed is the most productive VUTEk press ever developed, and prints 25% faster than the previous-model VUTEk HS series press it is replacing. The
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Sharp shifts focus to health, wellness

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, and changed its marketing message to equate Sharp products with health and wellness. read the rest here , funny no mention of copiers!
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The End Is Nigh

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Well gents, I'm not sure how much more of this industry I can take. It's becoming completely dog-****. Here's why: I put out 12 proposals this month. Only 1 deal closed. There is literally no differentiation between the products anymore. People just want to print, copy, scan and fax. All the bells and whistles just increase your wholesale price. Every authorized dealer has great service. Pricing is just ridiculous. You can't even compete with refurbs anymore because dealers are using national
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Re: The End Is Nigh

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cannot sustain the level of losses they incur regardless of what they say at dealer meetings or to the industry analysts etc. I would love to hear more from others about specifics you use for selling value. I don't think customers really care about guarantees for service anymore because it's to tough in their minds to take a risk and change even if they are upset. I had a client this week, who we share devices with a competitor in their offices tell me he bought a Konica Minolta from my competitor
Reply

Re: The End Is Nigh

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More for Czech I see what you do on LinkedIn, I see what you write, you my friend "is the value" that you bring to your clients! Like I stated before, selling copiers now seems to be more about identifying those clients that you can ands can't make GP. You need to make that assessment ASAP during discovery. There are many boxes I don't make money on (GP), however there are spiffs from the manufacturers and @ $200 bucks each for some color units, you can pocket another $1K in spiffs. Don't let a
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Lead for Scanners, Printers, Computers, Laptops and Tablets in Texas

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Scanners, Printers, Computers, Laptops and Tablets for the County of El Paso Solicitation No. 16-045 Region Texas Agency El Paso County Due Date Aug 2, 2016 Source http://www.co.el-paso.tx.us/ Purchasing/bids/default.htm Bid Number Description Tech. Working on Bid Opening Date Bid Tabulations Comments 16-045 FY2016 Scanners, Printers, Computers, Laptops and Tablets for the County of El Paso Blanca 08/02/2016 at 2:00 p.m. Deadline for questions has passed.
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Lead for Multiple Copiers in Indiana

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RFP for Copiers and Multi-function Devices Matched Keyword(s) copiers Region Indiana Agency Hamilton County Due Date Aug 22, 2016 Source http://www.hamiltoncounty.in. gov/Bids.aspx RFP for Copiers and Multi-function Devices NOTICE OF REQUEST FOR PROPOSALS Notice is given that the Board
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Xerox 50/35 Plockmatic Booklet Finisher

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Does anyone know the dealer cost for the50/35 Plockmatic Booklet Finisher (List price: $35,320) that comes with the Versant 2100. I checked through the Xerox pricelists and didn't see it, so it may be a newer option? Can anyone help with this?
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Data Breach Got You Down? 3 Proven Document Security Tips For Office Copy & Print

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By West McDonald, Vice President of Business Development, Print Audit Owner, FocusMPS Your company data is valuable, and unfortunately, you’re not the only one who thinks so. We live in a world where data theft is becoming a bigger issue every day. Here are some alarming statistics: Growth of 66% CAGR in security incidents ( source ) 19% of US healthcare providers report a security breach in the last year and say that nearly 10% of the time it was from a colleague ( source ) Almost 2/3rds of
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The Rise of Inkjet as Experienced by PCI Group

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ensuring an eco-friendly solution is in place. "Before the Océ VarioPrint i300 we still had to print backgrounds and maintain a cutsheet inventory of these items," said Kropac. "After the installation of the new production printing press, we now just stock white paper and all cutsheet backgrounds are printed on the fly – a tremendous inventory savings." The business relationship between PCI Group and Canon Solutions America transcends the installation of inkjet presses. The dynamic collaboration has
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Lost Your Sales Mojo? Here’s How To Get It Back

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By West McDonald, Vice President of Business Development, Print Audit Owner, FocusMPS Whether you are a seasoned sales veteran driving a 7-series BMW or a newbie looking to get to your first President’s Club, the job of Selling can sometimes get the best of us. All of us, at one time or another in our Sales career, lose our Mojo and we are left wondering if we can ever get it back. Before you pack it all in, quit your job and head for a Kabala, realize that there are less drastic and more
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Lead for Multiple Copiers in Michigan

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Request for Proposals - Copiers Matched Keyword(s) copiers Solicitation No. 301314B0008867 Region Michigan Agency State of Michigan Point of Contact Sandey Gutenschwager Due Date Aug 9, 2016 Source To access the bid document, please visit the agency's website at below and search by your matched keyword: https://www.buy4michigan.com/ bso/external/publicBids.sdo ...Description Purchase Method Bid Opening Date Bid Holder List 301314B0008867 Sandey Gutenschwager Request for Proposals - Copiers
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Lead for Multiple Copiers in Texas

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Title: copier lease service Matched Keyword(s) copiers Solicitation No. J2400-16-16-0801 | Region Texas Agency State Government of Texas Due Date Aug 18, 2016 Source http://esbd.cpa.state.tx.us/ bid_show.cfm?bidid=126265 copier lease service Open Date: 08/18/16 03:15 PM Agency Requisition Number: J2400-16-
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Lead for Three Copiers in Massachusetts

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Three Multifunction Copiers Matched Keyword(s) copiers Region Massachusetts Agency City of Chicopee, Massachusetts Due Date Aug 11, 2016 Source http://www.chicopeema.gov/ bids.aspx?bidID=61 Bid Number: Bid 16/58 Bid Title: Three Multifunction Copiers Category: Purchasing Status: Open Description: The City is seeking sealed bids for the lease of ...Status: Open Description: The City is seeking sealed bids for the lease of Three Multifunctional Copiers . To obtain bidding documents please fill
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Lead for Multiple Copiers in Virginia

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--OPTION - Full Maintenance Copier Matched Keyword(s) copiers Document Type Combined Synopsis/Solicitation (Modified... Solicitation No. W91QV1-16-T-0117 Region Virginia Agency Department of the Army Due Date Aug 1, 2016 Source https://www.fbo.gov/?s= opportunitymode=formid= 32dc4b5533be... Solicitation Number: W91QV1-16-T-0117 Notice Type: Combined Synopsis/Solicitation Synopsis: Added: Jul 27, 2016 5:04 pm Modified: Jul 28, 2016 11:29 am Track Changes CANCELLATION NOTICE:This is a combined
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Lead fOR cOLOR cOPIER lEASE

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Color Copier Lease with Maintenance Agreement for the BIE, Pine Ridge School Matched Keyword(s) copiers Document Type Combined Synopsis/Solicitation / Indian Small... Solicitation No. A16PS00997 Agency Department of the Interior Due Date Aug 9, 2016 Source https://www.fbo.gov/?s= opportunitymode=formid= 2f1fd00d407e... ...Number: A16PS00997 Notice Type: Combined Synopsis/Solicitation Synopsis: Added: Jul 28, 2016 12:49 pm Copier Leases with Maintenance Agreements for the BIE, Cheyenne Eagle
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Lead for 3D Printer in Ohio

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Three Dimensional Printer for the College of Applied Engineering, Sustainability and Technology (CAEST) Solicitation No. RFP #1304 Region Ohio Agency Kent State University Due Date Aug 11, 2016 Source http://www.kent.edu/ procurement/bids DOCUMENT DESCRIPTION DUE DATE CONTACTS RFP #1304 Three Dimensional Printer for the College of Applied Engineering, Sustainability and Technology (CAEST) August 11, 2016 Larry McWilliams
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Sharp first quarter loss shrinks on cost cuts, but revenue plunges by a third

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Japanese electronics maker Sharp Corp reported a smaller first-quarter loss helped by restructuring and cost cuts, although revenue shrank by a third as demand for its products slumped. The ailing company, which is due to be acquired by Taiwan's Foxconn, said it was hit by a drop-off in demand for smartphone camera modules, TV and tablet displays and by a decline in Chinese demand for consumer electronics. Demand for solar panels in Japan also fell. Revenue tumbled 32 percent to 423.4 billion
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Lead for Multiple Copiers in Colorado

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Procure a copier for the Denver Solicitor's Office Matched Keyword(s) copiers Document Type Solicitation Solicitation No. DOL-DAL-16-Q-00026 Agency Department of Labor Due Date Aug 2, 2016 Source https://www.fbo.gov/?s= opportunitymode=formid= 9c4bed6307cd... ...DAL-16-Q-00026 Notice Type: Solicitation Synopsis: Added: Jul 22, 2016 11:47 am Multifunction, copier , scanner, printer; color and b sort/staple/group finishing Please consult the list of document
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Vendors spar over West Bonner School District’s copier contract

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asked to table the issue and set a special meeting to consider the matter. However, after a short break, the two companies made their case before the board. At its heart, the dispute was over whether the two companies received the right scores. Fortress had sent in a bid of $94,506, while the current vendor Pacific had submitted a bid of $96,855. The bids are rough estimates that don’t account for all actual use of the machines, Phillips explained. “Copier leases have a click rate component
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Lead for Multiple Copiers in Pennslyvania

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Administrative Services Minnesota and Wisconsin GS05P16SAD7009 Matched Keyword(s) copiers Document Type Combined Synopsis/Solicitation (Modified... Solicitation No. GS05P16SAD7009 Region Pennsylvania Agency General Services Administration Due Date Aug 19, 2016 Source https://www.fbo.gov/?s= opportunitymode=formid= 1f462ee8d747... ...and databases using Excel and Access. (d) Learning other Government software programs. (e) Providing receptionist, faxing, and copier /duplicating functions. (f
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D'Youville to Participate in Reforestation Program

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D'Youville to Participate in Reforestation Program College unites with companyto reduce environmental impact Buffalo, July 20, 2016 – D’Youville College has partnered with PrintReleaf Exchange to promote sustainable business practices and reduce the environmental impacts that can result from the use of forest products. The program, via Toshiba Business Solutions – Buffalo , is the first technology platform to enable cloud-based tracking and reforestation of printed paper. Patented software
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Re: 'Make a Difference' or 'Make a Profit' with Copier Accessories

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Thanks Art! How great that you share this 'secret' with you colleagues ( competitors). Anyone interested in a 'Dealer-Starter-Kit' (-70%) contact Mike at sales@copiersolutionshop.com
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Re: 'Make a Difference' or 'Make a Profit' with Copier Accessories

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Martin Hofman posted: Thanks Art! How great that you share this 'secret' with you colleagues ( competitors). Anyone interested in a 'Dealer-Starter-Kit' (-70%) contact Mike at sales@copiersolutionshop.com TY, Martin, I enjoy sharing my secrets with others, all to help us better support our families an lifestyle!
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Lead for MPS in Texas

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Printer Maintenance and Management Systems for all type of Printers Region Texas Agency Birdville Independent School District Due Date Aug 16, 2016 Source http://www.ci.turlock.ca.us/ doingbusinesswithus/ bidsforprodu... Printer Maintenance and Management Systems for all type of Printers Specification Number: Bid No. 16-370 Question Cutoff Date: 8/9/2016 Bid Close Date: 8/16/2016 Download Bid Package View Vendor List Ask a Questio
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Re: Sales Reps... It Is All About The Bait When You Cast Out Your Digital Fishing Pole

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Art Post posted: Nice, and a few tips about fishing. You can't catch fish with out having your line in the water. Supplying content is something that you need to do on a daily basis (yes, even Saturday and Sunday). There's an old saying with fishing, "you don't leave fish to find fish". Thus, stay with the sites that provide you the best audience for your content. Thanks Art. In order to have success fishing the right bait must be used. All too often sales rep post content with very little

Sales Professionals Facilitate Conversations, Sales Reps Interrupt Conversations, Let This One Sink In.

"There is no such thing as a worthless conversation, provided you know what to listen for. And questions are the breath of life for a conversation."
James Nathan Miller

Are you a conversational encourager or are you a conversational stealer?

Sales reps who take over conversations poison their own well and damage their goods.

When you interrupt the voice of your customer, you lower their belief in you.

Sales reps are self-absorbed in their own speak, sales professionals absorb themselves in their customers speak.

Unfortunately, many in sales are self-absorbed in their own speak, as they enjoy hearing themselves talk. Without fail, they consistently find a way to circle back to their story, their product, their industry tenure and their support.

I believe they don’t intend to be rude, but they sure do get blinded by their sales light, their own dramas and sales crapola.

SALES EPIDEMIC

We live in a different sales world today. We're digitally driven, socially connected and mobile empowered. We can communicate and connect at lightning speed.

There are so many sales reps fighting to been seen but how many are truly breaking free to be heard?

How many are breaking free through the power of a human centric conversation as opposed to an interrupted sales conversation?

Many and I mean many are hiding behind technology, spouting their wares through "faceless communication"

How many in sales right now are robbing their customers of conversations because they're too busy talking at them and not having conversations with them?

This rampant sales epidemic is brought about by empty suits, facades and self-absorbed sales reps.

Self-absorbing sales reps further widen the trust gap...

  • Self-absorbed reps love using the word "I" and "Me" throughout their interactions.
  • Self-absorbed reps lack real empathy.
  • Self-absorbed reps lack insight and self-awareness.
Sales professionals engage and connect because they truly care and are committed to building relationships through the art of conversation.

When you consistently interrupt conversations, do you ever stop and wonder what someone on the other end is thinking?

Maybe they are saying this...

"Stop trying to impress me. I can make up my own mind about whether I like you; trust you; or even believe you. You don’t have to make up my mind for me."

SALES PROFESSIONALS REALIZE GENUINE CONVERSATIONS MATTER

"It was impossible to get a conversation going, everybody was talking too much"
Yogi Berra

Is having a conversation a lost sales art? Furthermore, is having a business focused conversation a lost sales art?

Are you a conversation facilitator or a conversation interrupter?

Conversations are the strongest sales tool that salespeople have in order to effectively build credible relationships.

Curious to know... When's the last time you had a conversation with a client or a prospect and you heard this...

“Wow, this was one of the best conversations I’ve ever had!”

Sales professionals facilitate conversations by making someone feel comfortable. They lean in and encourage conversation through curiosity and intentional listening.

Sales professionals understand that a conversation means they are delivering more than a message, it means they are inviting the other person into the conversation with them.

I believe healthy business conversations happen when your customers feel safe enough to discuss the “undiscussables”. This can only happen when you make them feel comfortable enough with you that in turn, they become comfortable sharing uncomfortable business issues or challenges.

You never know when one conversation will lead to exponential sales growth.

Conversations build relationships, and relationships build businesses.

People do not care about your canned pitches, interruptions and the all about you messaging.

Stop pitching, puking and pushing conversational crapola and start opening a human connection and conversation.

Sales professionals understand that engaging questions lead to engaging conversation which leads to relationship building.

SALES PROFESSIONALS AUTHENTICALLY LISTEN

Authenticity and being human, it's a choice. It's not easy, but this is the difference between just getting by and making it happen.

Take a moment and ask yourself what does it mean to be a human when engaging in a business conversation? It's hard work.

My question to every sales leader, sales manager and sales rep out there... What has happened to authenticity and more specifically authenticity within your conversations?

It's not about you nor your company nor your wallet. It's about deeply and genuinely understanding the other person.

When you engage in conversation, remember the person you're in front of may be saying this to themselves:

  • Do you see me?
  • Do you hear me?
  • Does what I say matter to you?
Sales professionals intentionally listen to facilitate deeper conversations, while sales reps listen long enough to interrupt conversations.

THE FINAL, FINAL

Conversations are the most powerful tool you have at your disposal to foster relationships.

Having meaningful conversations is something that can be learned, with focus, practice and patience.

Let's all unite in how we connect to our customers to encourage healthy and meaningful conversations. This can only happen by truly giving a rip and inviting your customers into conversations, not pushing them away with all your interruptions.

Listen with intent. Listen with your heart. Listen to learn. This has a direct impact on your conversations.
No alt text provided for this image

I understand, I get where you all are coming from. Every day, I walk in your shoes. I am fully committed to helping your sales team integrate social aspects and heartfelt strategies into your current sales process to grow new business. I want you to get results. This is why I am passionate about doing this the right way, the genuine way, the authentic way! It's about understanding value before visibility.

Selling From the Heart is making a difference! I poured my heart into every page of this book and I think you're going to love it. You can find it on Amazon in paperback, kindle and in audio. You can click on the book image below and this will take you to Amazon.In a world full of empty suits, I'm passionate about helping sales reps succeed by getting valuable before they get visible. I help sales teams understand the true value they bring to the market.

No alt text provided for this image

In a world full of empty suits, I'm passionate about helping sales reps succeed by getting valuable before they get visible. I help sales teams understand the true value they bring to the market.

With great pride I transform, challenge, coach and inspire sales teams to grow new business by helping them share their story and how they communicate it out by integrating the use of social and Selling from the heart inside the sales process. You can follow me on LinkedIn, Twitter, Facebook and on my podcast by clicking on Selling from the Heart.

This Week in the Copier Industry Ten Years Ago

This Week in the Copier Industry Ten Years Ago

Last Week of July 2011

There wont be much typing on this one since I had an accident while do maintenance in my yard.  Seem that good ole trimmer decided to take the tip of my finger off.

Enjoy these great copier threads from 10 years ago this week!

Re: KYOCERA MITA ANNOUNCES EXECUTIVE TRANSITION

Art Post (Guest) ·
will prove to be interesting where companies like Canon, Ricoh, and Konica Minolta will migrate thier services. We've already seen where Xerox is going. Copier companies that dable in copiers such as Toshiba, Sharp and Kyocera may get out of the industry all together. But I'm thinking Toshiba and Sharp can play a bigger role in this whole "business tablet" services comes to fruition.
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Konica Minolta Launches bizhub 25 Monochrome A4 MFP

Art Post (Guest) ·
High-Quality, Cost-Efficient Document Solution With a Small Footprint for Desktop Convenience Ramsey, NJ (PRWEB) July 25, 2011 Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta), a leading provider of advanced imaging and networking technologies for the desktop to the print shop, today announces the availability of the bizhub® 25 Monochrome Multifunctional Product (MFP – print, copy, fax and scan all in one system). Offering full color scanning and a compact design, the bizhub 25
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Canon U.S.A. Expands imageCLASS Laser Multifunction and Printer Lineup with Seven New

Art Post (Guest) ·
offers printer language (PCL/PS) support and is anticipated to be available at an estimated retail price of $499(1) via resellers and authorized Canon retailers beginning in September. The new imageCLASS color printers include: -- Color imageCLASS MF8080Cw/MF8380Cdw Multifunction Printers: The MF8080Cw and MF8380Cdw offer winning solutions for home and small office users seeking a four-in-one (print/scan/copy/fax) laser MFP that provides a convenient and cost-effective alternative to print and copy
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Konica Minolta Enhances MFP Security with bizhub SECURE

Art Post (Guest) ·
print shop. For the fourth consecutive year, Konica Minolta was recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys. BLI has named Konica Minolta 2011 “Line of the Year” award winner for the company's award-winning line of bizhub Color and Monochrome Multifunctional Products. For more information, please visit http://www.CountOnKonicaMinolta.com and follow Konica Minolta on Facebook, YouTube, and Twitter. Konica Minolta Contact James Norberto Konica Minolta
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Notable Solutions, Inc. Achieves Number One Ranking in Its Segment in Document Captur

Art Post (Guest) ·
capture and business automation solutions. NSi's flagship product, AutoStore, captures paper and electronic documents from a copier, or scanner, then routes the information into the appropriate business system based on the document type. As a result, business is done faster, with less effort -- and with less paper. AutoStore is the information on-ramp for nearly 500 models of MFDs and network-attached scanners -- from Fujitsu, HP, Kodak, Konica Minolta, Kyocera, Lanier, Lexmark, Ricoh, Savin, Sharp
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Consolidated Graphics, Inc. Takes Delivery of Five Ricoh Pro C901 Digital Printers

Art Post (Guest) ·
finishing options, and complete end-to-end workflow solutions," says Brian Balow, Vice President, Production Sales, Ricoh U.S. "In addition, through our experience in digital printing, we can help large and small printers expand their digital printing business and assist them in using technology and advanced solutions to develop and grow their business and offerings. We are proud to continue our strong relationship with Consolidated Graphics." "Our strong relationship and proven track record with Ricoh
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Copiers to go the way of the Typewriter?

Art Post (Guest) ·
/archives/ 2009/05/6-technologies.php Right, so was does the future hold for copiers, mfp's and printers? We all understand that page volumes are dropping due to the use of scan2email, scan2folder, and LAN fax along with software applications that will allow for markups, notes, and the ability to merge documents from different software applications and create one document. We also understand that there is no growth of the printed page, there's growth for manufacturers to capture additional printed
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Selling Copiers Like a LION!

Art Post (Guest) ·
I'm in the office the other day (which I hate to be in the office), and one of the new reps...well not that new but new to sales and new to the industry is having a tough go of it. The rep in question has all of the tools to make an excellent rep such as polite, intelligent, quick thinker, quick learner and a good worker. Mind you the rep in question is getting the appointments, making the calls but is falling short in getting the orders. I too struggled with ....... Seeling Copiers Like a Lion!
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Lesson for Colleges and Universities: Save Money with Managed Print Services; Redirec

Art Post (Guest) ·
32,000 students were using printers, copiers and fax machines. Working with Xerox, Tri-C eliminated approximately 400 outdated or unused devices and simplified the print environment to help students and staff direct jobs to the most cost-effective, energy-efficient machines. "Xerox delivered a strategy that has an immediate impact on our bottom line and our sustainability efforts. In the first year alone, we'll save up to $400,000 across campus offices and print centers, and we'll reduce paper and
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Green not printing correctly on Ricoh MPC4500

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I have a customer printing a Publisher file that has green on a banner at the top coming out a slate gray/to brown color. Other greens on the document are coming out very dark. Everything was fine until their PC crashed and was replaced by a new PC (W7 x64) and the drivers were reloaded (PCL6, PCL5c, PS). Having this issue with all three drivers. Even when converting the document to PDF and using the PS driver. Any thoughts or help? Thanks, John
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Printer Uses Xerox's iGen4 EXP with Matte Dry Ink to Help Customers Sell Cars, Medica

Art Post (Guest) ·
://www.facebook.com/XeroxCorp , http://twitter.com/xeroxcorp , http://twitter.com/xeroxoffice , http://twitter.com/xeroxproduction , http://twitter.com/servicesatxerox , http://twitter.com/xeroxevents , http://www.xerox.com/blogs , http://www.xerox.com/podcasts . XEROX(R), XEROX and Design(R), iGen4(R) are trademarks of Xerox Corporation in the United States and/or other countries. Prices, features, specifications, capabilities, appearance and availability of Xerox products and services are
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Thoughts on HP's MPS Confessions campaign: what kind of people have 'beloved' print d

Art Post (Guest) ·
By Billy MacInnes on July 25, 2011 8:13 PM In case you missed it, HP has just launched its "MPS Confessions" campaign - no, not MPs Confessions (now that might be diverting) but MPS. For those of you who have been living in a desert outpost somewhere miles away from an internet connection (could there be such a thing anymore?), MPS stands for Managed Print Services and HP is busy doing its best to sell the concept to partners and customers because it's the next big thing in the print and copier
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KODAK Capture Pro Software Adds Compatibility for

Art Post (Guest) ·
database," said Brian Bagan, Director of Business Development, United States and Canada, Document Imaging, Kodak's Business Solutions and Services Group. "This solution demonstrates the broad capabilities of KODAK Capture Pro Software." Projects that include both wide format and standard sized documents can pose challenges for enterprise workflows managed by service bureaus and medium to large sized businesses. E-BizDocs, an electronic document management service provider based in Albany, NY
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Ricoh Announces Compact, Portable Video Conferencing Room System Based on Vidyo Platf

Art Post (Guest) ·
technology leader, specializing in the office and production printing markets. Ricoh works with organizations around the world to modernize work environments and optimize document efficiency. With more than 109,000 employees worldwide, Ricoh operates in Europe, the Americas, Asia/Pacific, China, and Japan. Ricoh’s worldwide sales were more than 1,942 billion yen ($23 billion USD) in the year ended March 31, 2011. About Vidyo, Inc. Vidyo, Inc. pioneered Personal Telepresence enabling natural, HD
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Bay Copy names local resident as managed print specialist

Art Post (Guest) ·
Joseph T. Schlieff of Middleboro has been named managed print specialist. In this role, Mr. Schlieff assists clients in creating cost control strategies in regards to their document solutions needs in addition to developing new business. Prior to Bay Copy, Mr. Schlieff was a consultative sales associate for Sears in North Dartmouth. While at Sears he was the recipient of several achievement awards, including Associate of the Month and the "Store Star" for providing consistent, exemplary customer
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One of Rochester's Top 100 companies is being purchased by a division of Xerox Corp

Art Post (Guest) ·
One of Rochester's Top 100 companies is being purchased by a division of Xerox Corp. For Mark Perlo, the deal closes the circle on a career in which he at one time was a Xerox sales manager who went on to start his own company, Xerographic Solutions Inc., in 1991. Now it's Xerographic Solutions that is being acquired by Global Imaging Systems, a Xerox company based in Tampa, Fla. "I'm absolutely thrilled," Perlo said on Wednesday. "The company is thrilled. It's absolutely the right thing to
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New Sharp End of lease HDD feature

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For additional security, Sharp is introducing an “End of Lease” option that deletes all data on a leased machine before it is returned. Data that resides on copiers that have been re-sold after lease has been identified as a major privacy and security threat. Does this mean a Sharp Service tech enters a lease end date and the copier auto formats the HDD at that time?
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Re: Rumor has it.....

Art Post (Guest) ·
Rumor has it that Xerox will be not be selling MFP's direct any longer, all of that business is going to migrate to Global. Xerox will retain the very high print production systems! Has anyone else heard anything on this???
Reply

Re: Rumor has it.....

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GIS sure is expanding fast, so I can see where these rumors come from, but I dont see GIS becoming Xerox's only MFP sales arm. GIS is too independent and does not have the international coverage to support Xerox's international clients. Xerox will continue to sell MFPs directly to the largest companies, but it will be a "solutions-led" sales strategy. They will continue to sell production directly too. I could see Xerox relinquish mid-market accounts to the channel and/or agents. The margin on
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Printing Envelopes Reliably on MPC300

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the address to print also with 180 degree rotation and the machine now "red lights" the printer button as well. Any guesses or advice? Thanks, John
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Canon U.S.A. Commemorates the 20th Anniversary of Its Jamesburg Location

Art Post (Guest) ·
for years to come." Built on 42 acres, the 442,000 square foot facility is home to a 262,000 square foot distribution center responsible for the distribution of parts for all of Canon's products, including Semiconductor, Office, Broadcast and Medical equipment. Located at Jamesburg is a customer service counter and factory service area for customers to bring in their cameras for servicing and repairs. About Canon U.S.A., Inc. Canon U.S.A., Inc., is a leading provider of consumer, business-to
Topic

Xerox turned down some workers' buyout applications

Art Post (Guest) ·
Some Xerox employees in Wilsonville who sought a company buyout last month were apparently turned down and forced to choose between leaving their jobs without severance or going to work for an Indian contractor. In June, Xerox outsourced 600 jobs companywide -- including 120 in Wilsonville -- to HCL Technologies. Some workers didn't want to go, and Xerox said it had offered employees a buyout as an alternative to a transfer to HCL. Wilsonville employees subject to the transfer say that at least
Reply

Re: Green not printing correctly on Ricoh MPC4500

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John, There is a simple test to figure out if it is the MFD or the Print driver. Put an original on the glass and make a copy of an original that has the correct color green. If it copies OK the copier is OK, and you need to focus on the print controller or print driver. If it copies and the green is bad on the copy then focus on the Copier. If the copier is off on the color you won't get it right on the driver. You need a break fix tech to adjust or fix the copier. as a side note remember that
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Re: KYOCERA MITA ANNOUNCES EXECUTIVE TRANSITION

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Could it be that he will soon replace Ed McLaughlin when he leaves SHARP? Or, perhaps Ricoh will tap this executive to save their Dealer channel. Unless there is some type of scandal, such as the one that led to the demise of Mark Hurd at HP, then Michael may have left on his own accord. Where will he wind up becomes the question.
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Re: Xerox marketing FREE 120PPM Copiers

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The classic "Giving away the razor to sell the blades" We are doing the same thing with old 20 series Ricohs (2035/2045 etc.) People with old Canons or whatever that say they will keep it till it quits.
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Re: Rumor has it.....

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I have heard that Global will be the main channel of distribution for XEROX when it comes to the SMB market, yet Global will also continue to sell Production Print in certain markets.
Reply

Re: Rumor has it.....

Art Post (Guest) ·
So with the move to Global doing all of the SMB sales for Xerox what does that mean for the Xerox sales people that were direct doing SBM? Did they lose their jobs or were they placed in a Global Dealership?
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Invotex Damages Expert Testifies in Misappropriation of Trade Secrets Trial; Court Aw

Art Post (Guest) ·
BALTIMORE, July 27, 2011 /PRNewswire-iReach/ -- In the Altavion, Inc. vs. Konica-Minolta Holdings Inc., et.al., trade secrets dispute in the Superior Court of The State of California County of San Mateo Central Branch Complex Civil Litigation, Invotex® Group damages expert Terry L. Musika, CPA testified on behalf of Defendant Konica-Minolta Holdings, Inc., et. al. that the amount of total damages adequate to compensate for the claimed misappropriation of trade secrets related to digital
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Strangest Excuses not to buy or to stall the sale!

Art Post (Guest) ·
I'm hoping this thread should be a lot of fun! Here's three that I can think of and two of them were in the last few weeks. "The Parrot Excuse" the client had called me about getting a 50ppm color printer for her studio apartment (graphic designer). She tells me that she can't get the laser printer because laser printers with teflon rollers may emit a toxic VOC gas that will kill her pet Parrots. I've been doing this for 31 years and this one is now is one of my top ten! "The Death of the Deal
Topic

Office Machinery and Equipment Rental and Leasing

Art Post (Guest) ·
maintenance of the copiers included with the lease. The Navy intends to solicit for a Firm Fixed Priced contract. All responsible sources may submit a proposal, which will be considered by NAVSUP Fleet Logistic Center (FLC), Contracting Department, Philadelphia Office. Upon its release the solicitation will be issued electronically and will be posted at Navy Electronic Commerce Online (NECO) and can be found at www.neco.navy.mil . Paper copies, faxed copies, or e-mail copies of the solicitation will not
Reply

Re: Printing Envelopes Reliably on MPC300

Art Post (Guest) ·
John: I have zero of these in the field, can't help you here. My only thoughts is that the engine used is the same as the C431dn printer. I'm not a tech, however my first thought would be to change the feed tire and see what happens. Can anyone else lend a hand???
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Re: Printing Envelopes Reliably on MPC300

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Art, after all the begging and pleading for Ricoh to get into the A3 game, you haven't placed any? What's up with that?
Reply

Re: Xerox marketing FREE 120PPM Copiers

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This method of procurement has been standard in our country for quite some time. Here all the major copier manufacturers deal direct and have substantial finance books to play around with. We see this on almost 100% of 20+ device deals and sometimes filtering down to single 25ppm colour devices. What we have learnt is they recover as much as they can during that term and then offset any potential losses by re-signing them either at the same customer or shifting them down to small business deals
Reply

Re: Xerox marketing FREE 120PPM Copiers

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Given how cheap hardware is from the brokers this could easily be profitable for even the independants. Especially if you are taking a machine you previously leased and made good money on in the first go around. Why not get it back in the field and make service revenue and build a relationship with a new client. Got to admit though this is just making it harder for the guy working based on hardware sales commissions. The dealership can be profitable doing this though.
Reply

Re: New Sharp End of lease HDD feature

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Is there a charge or fee built into the lease? How will the data be erased? Will it at least meet the DOD standard? Most specs like HIPPA & The Mass Privacy laws reference a government standard Like the DOD (Dept. of Defense) standard. While this will NOT satisfy your most security conscience customers it is at least defensible in court that you did what the DOD recommends to meet your due diligence requirement. If all that Sharp is doing is a format, that data can be recovered by someone with
Topic

RR Donnelley awarded $300 million contract

Art Post (Guest) ·
Donnelley's on- and near-site Print Management professionals will deliver a range of services to help contain costs and enhance the effectiveness of Meredith's transactional, commercial printed and other documents. "We continue to enjoy a valuable long-term relationship with RR Donnelley," says Meredith chairman and CEO Steve Lacy. "In renewing and expanding our mutual relationship, Meredith will take advantage of an even broader range of RR Donnelley's capabilities, eventually including their
Topic

Oldie but a Goodie.........

Art Post (Guest) ·
Tom Hopkins "Low Profile Selling" Act Like a Lamb and Sell Like a LION! This book turned it around more me many years ago.
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LCA Summer Rate Schedule!!

Art Post (Guest) ·
check out the attached file. Some good rates, also I've been working with LCA for while and I am very happy with the service and support to us and end user. What I like best is the knowledgable sales reps, if you're in the northeast I know the rep personally and can vouch that he's one of the best in the industry and he's been in the commerical leasing scene for 35 plus years (dam, we're getting old).
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Material Data Safety Calls to the Manufacturer

Art Post (Guest) ·
While investing the teflon VOC gas and the "Parrot Sale", I asked the MDS rep at Ricoh what were some of the inquires he's gotten. Here's a few: Ingestion of Toner (gesh how the heck does that happen) Can I used the waste toner as fertilizer in my garden? Can the used toner be used to start a fire! OMG
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Bid for 21 MFP's in Canada

Art Post (Guest) ·
August 2011. The Town of Caledon invites qualified, experienced suppliers to respond to this Request for Tender for the Supply, Delivery, Installation and Servicing of approximately 21 new/unused fully Multifunctional Digital Photocopiers. The Town will be replacing existing equipment, black and white copiers and colour copiers with one standard model. The contract is for an all-inclusive fixed cost per copy rate, regardless of functionality, location or entity and does not include the ownership of

This Week in the Copier Industry 15 Years Ago

This Week in the Copier Industry 15 Years Ago

Last Week of July 2006

I'm writing this on the eve of the last selling day of the month for July.  There's a chance I can get a $67K order tomorrow and I'm waiting on a signature.  That would make July a decent month, if not I'm in hole for the third quarter of the year.

Enjoy these great copier threads from 15 years ago this week!

Ricoh 615C

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Here they come......
Topic

Ricoh 4420nf + Fax forward to email

Jomama (Guest) ·
I am not clear on how to set this on this fax machine. I have seen a write up for a copier but in reading the op man for this fax, it sort of indicates I will need SR Pro, whereas the copier (B089) doesnt require it. This customer only want one email destination to receive the faxes. Can anybody give me some guidance on this?
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Need Minolta Di750 Print Controller

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I picked up a service customer with a Minolta Di750 and they want to add printing on their network. I need the Printer Controler Option and NIC Card, not sure of the part numbers. I checked with Greater Philly and a few others and had no luck. Is there anyone who would have one for sale?
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incoming fax to pc af-1027

diozarks (Guest) ·
I have a customer with an AF-1027 that would like to view their faxes on their pc and decide if they want to print them. Do I have to use scanrouter V2 pro or is there another way to do it? If I have to use scanrouter V2 pro, is there anyone out there who I can get it from?
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Network speed Ricoh 1013

mikefio22 (Guest) ·
I just installed a Ricoh 1013 but the orange light on the MFp was not coming on. Last time this happened to me, it was a network speed issue which I was able to resolve. But on this machine, I am unable to figure out how/where to change the speed (auto select; 10Mbps; 100Mbps) Does any know? the MFP is saying its running at 100Mbps. I am tryin to get it to auto select or if that doesnt work, to 10Mbps. Thank for any help you can give.
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Re: Xerox and their single click Ledger

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We did get the deal. Merlin, you are right. It goes back to this just being a tactic used to lock out the competition. When we asked questions about how often they do this, etc... it wasn't really an issue at all. We just minimized it. I understand that our machines are capable of clicking once for 11 x 17, but that's not really what we want. Also, we can point out that in order for you to receive the proper preventative maintenance we need to know exactly what the quantity of prints are
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Re: I need a Doc Mgmt Company

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Ricoh has an excellent consulting group available through the Major Account Group. I'd present this to your Dealer Sales Manager for a referral to the Major Account folks. Good Luck!
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Re: MLP28n

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I deal with QuarkXpress every week, there's nothing inherent to the program that would make it print slowly. Generally QuarkXpress is used with complex graphics, do you know the size of the file you are sending? It could just be that the file is very large with complex graphics. If it isn't large, have you tried sending normal files to the printer from the same workstations? are they faster?
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Re: Xerox and their single click Ledger

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Some more thought. If you are in a print for pay you will have a tough sell. But if you in others accounts, there is not many I go into that will use 11x17 in color, let alone be able to do 2-up and CUT. This is just a way to confused the customer.
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Re: Pantone color Matching

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I meant it might take a while for Ricoh to release this info for these machines, not complaining about setting it up once it's available
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Re: New Poll, MFPSPI Series from Ricoh

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I would prefer that the software -- ANY third-party title-- NOT be bundled with the hardware. My sales reps would prefer to be able to configure the software proposal the way the client needs it instead of having to offer it a certain way because it comes preconfigured that way. And speaking with my Purchasing manager hat on, too many preconfigured options is needlessly confusing (the CL7000/CL7100, for a prime example).
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Re: Ricoh 615C

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I couldn't get the file to open. What is the Ricoh 615C?
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I need help for my clients

Miguel Angel (Guest) ·
Hello, I speak spanish, and my english is very poor. Well i work with Ricoh Product the machines must used is Aficio 2035, 1515, 2015. My problem it at moment the training a my clients. What document uses, video, documents others ??? What methods use ???
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Seeking (2) More Independent Contractors

Steven Breault (Guest) ·
Our (3) new ITI Independent Contractors say "this is a fantastic opportunity" IT Intersection, Inc., subsidiary of VircoSoft Corporation is seeking (2) additional Independent Contractors (Sales) for an exciting, high income potential opportunity. ALL CONTACT WITH US WILL BE HELD IN STRICT CONFIDENCE Basic Requirements: Document Management Software experience (hardware sales, IT sales and/or technical support) Strong desire to work in the fast growing Document Management Software Solution
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MLP28n

mikefio22 (Guest) ·
Has anyone ran into QuarkXPress 4.1? It is a program that some news papers use. I connected a MLP28N on their network and it is taking 35-45 seconds for the first print to come out. Just curious if anyone ever ran into this and if their was a way to make it faster
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CIS Sensor for an FW7030D is $5,147.48??!!

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We have a customer on cantract whose unit is needing this $5,147 part. Does anyone have any suggestions for how to handle this without paying Ricoh $5,147 for this part? Already tried to locate a unit from wholesalers to use as a parts machine but can't find anyone who has one.
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$5,147 CIS Sensor??!!

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We have a customer on cantract whose unit is needing this $5,147 part. Does anyone have any suggestions for how to handle this without paying Ricoh $5,147 for this part? (It is part #V34009013) Already tried to locate a unit from wholesalers to use as a parts machine but can't find anyone who has one.

Better Call Art with Larry Kirsch

I'll admit there's not too many people doing this longer than me and from time to time I will need mentoring from a pro. Every time I chat with Larry I learn something new and I wish we would have known each other 30 years ago because instituting some of his tips could have made me a pro in a very short time. Larry Kirsch is one of those seasoned pros that is still selling office technology on a daily basis

Will Delta Variant Push Us Back One More Time?

Just when I thought the coast was clear of COVID19 it seems that we may be in for a bumpy ride.

New Jersey

Where oh were do I start?  During our Governors press briefing today he stated that the Delta variant cases are up 22% statewide. In addition the RT has risen to 1.37 (anything over 1.0 means the virus is spreading).  While our Governor has not mandated any restrictions other than those in already in place he did state that they may be coming down the road if the situation gets worse.

Lovely just lovely to hear

If we go back to masks and closings I'm afraid that all of the good that was accomplished since May will be nothing more than a flash in the pan.

Seven Weeks

The last seven weeks for me has been stale. I'm holding at least 28 opportunities and all have stalled.  There's a couple opportunities that would put me over the top, with one for $65K and the other for $35K.  One trigger point has passed on the one lease and the other has a due date in September.  With Delta on the horizon I've got this feeling that these two larger opportunities could hold their cards a longer that I thought.  Which really screws up my pipeline.  I have some smaller opportunities that could pop but all them are in the $5-7K range and it takes a lot of them to make up for the last seven weeks.

I relegated the last four weeks to prospecting an I'm sure that will be the theme for the next two to three weeks.  When the pipeline is dry or stalled you go out and find more opportunities right?

We have reps that are kicking ass and doing really well in Pa, but New Jersey seems to be a different animal when it comes to COVID19.  It's my belief that since New Jersey was locked down for so long that many took the opportunity to enjoy the summer and put off those buying decisions until the fall.  I can't blame them because most of us did not take the time we needed last summer because of restrictions.  This summer has proven to be a real bear in the business climate.

What can I do to change things?

The only chance I have to reverse this is to keep on prospecting and sooner or later good things will happen. The old saying still holds true that winners make things happen and losers wait for things to happen.  Lately even prospecting is starting to take it's toll on me, when I used to be able to find 5-7 opportunities in a week, it's now more like 2-4 I'm finding and most are small revenue.

But we continue to move forward, never give up with the expectation that good things will happen.

Tomorrow is another day and it's always a good day to find more opportunities!

-=Good Selling=-

Sales Leaders... Could A Beginner's Mindset Unlock The Door To Client Growth?

"Be ready and willing to be a beginner every morning. That's how you grow and step into your greatness."
Joel Brown

What could your team learn about their clients by developing a beginner's mindset?

Some will say, with experience comes comfort. I am here to inform you that comfortability is not always good, especially with your clients. When salespeople get complacent with themselves, their career and their client relationships, disengagement starts to happen.

Client growth and client comfort do not play well together

Imaging for a moment if many on your team interacted with their clients with a learn it all mindset as opposed to a know-it-all mindset... what could happen?

When it comes to defining a beginner's mind, let's refer to Wikipedia for a moment as we peel this back.

"Shoshin" is a word from Zen Buddhism meaning "beginner's mind." It refers to having an attitude of openness, eagerness, and lack of preconceptions when studying a subject, even when studying at an advanced level, just as a beginner would.

How could the relationships and outcomes change with your clients with a beginner's mindset?

What could happen if you made a conscious effort to learn new things about your clients as opposed to being in autopilot with your clients?

My challenge to all sales leaders... for the next 90 days, have your team temporarily let go of their ideas, concepts and thoughts about their clients, so that they can approach each interaction from a completely new perspective.

Imagine what your salespeople could learn?

Imagine what you will learn?

This will separate the sales professionals from the sales reps. And I am sure you crave a team full of sales professionals.

Shunryu Suzuki says it the best,

"In the beginner's mind there are many possibilities, in the experts mind there are few."

WHAT CAN YOUR TEAM DO TO DEVELOP THE MINDSET?

Cultivating and coaching your team to develop a beginner’s mind gives them the opportunity to see their clients through a fresh set of eyes.

This all starts with you challenging your team in answering these questions...

  • Why do I interact with my clients the way I do?
  • How could I interact with them differently and what would I learn?
The more your team learns about their clients, the more they will earn from their clients.

BE PRESENT

Your salespeople must become present and intentional in their interactions. They must avoid thinking about their past experiences or past knowledge of their clients. They must observe what they can in the present moment. They must become extremely inquisitive, almost child-like in nature.

ASK QUESTIONS

Your salespeople must become intentionally curious. They must act as if they know nothing. They must ask questions that someone new in sales would ask. They must not be afraid, fearful and remove the stories in their head. They must question the most basic assumptions and you may even say "play dumb."

CHALLENGE THEMSELVES

Your salespeople must be willing to challenge their mindset. They must be willing to question their thoughts and beliefs about their clients. Encourage them to think from an opposite point-of-view. This helps them to avoid getting trapped into the same old thinking or from the same old perspective.

"If your mind is empty, it is always ready for anything, it is open to everything."
Shunryu Suzuki

STARTING OVER AND OVER AND OVER AGAIN

I believe that by cultivating a beginner's mindset this will allow your team to redevelop and reverse their self-imposed beliefs about their clients.

Seeing things afresh brings new perspectives and opens up a world full of sales opportunities previously left untapped.

What is so cool about your team developing this mindset is that it’s always accessible. Every day, every week, every month and every client interaction becomes an opportunity to begin again.

A beginner's mindset may just unlock the door to incremental and additional sales revenue, isn't this what you want?

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I understand, I get where you all are coming from. Every day, I walk in your shoes. I am fully committed to helping your sales team integrate social aspects and heartfelt strategies into your current sales process to grow new business. I want you to get results. This is why I am passionate about doing this the right way, the genuine way, the authentic way! It's about understanding value before visibility.

Selling From the Heart is making a difference! I poured my heart into every page of this book and I think you're going to love it. You can find it on Amazon in paperback, kindle and in audio. You can click on the book image below and this will take you to Amazon.In a world full of empty suits, I'm passionate about helping sales reps succeed by getting valuable before they get visible. I help sales teams understand the true value they bring to the market.

I appreciate getting the opportunity to share my stories. Integrating the use of social and sharing my story on LinkedIn was my “game-changer” in the highly competitive office technology world. With great pride I transform, challenge, coach and inspire sales teams to grow new business by helping them share their story and how they communicate it out by integrating the use of social inside the sales process. You can follow me on LinkedIn, Twitter, Facebook and on my podcast by clicking on Selling from the Heart.



No alt text provided for this image

In a world full of empty suits, I'm passionate about helping sales reps succeed by getting valuable before they get visible. I help sales teams understand the true value they bring to the market.

I appreciate getting the opportunity to share my stories. Integrating the use of social and sharing my story on LinkedIn was my “game-changer” in the highly competitive office technology world. With great pride I transform, challenge, coach and inspire sales teams to grow new business by helping them share their story and how they communicate it out by integrating the use of social inside the sales process. You can follow me on LinkedIn, Twitter, Facebook and on my podcast by clicking on Selling from the Heart.



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