September 2020

COVID19 Remote Working Day One Hundred and Thirty-Nine of Selling

Art Post · 9/30/2010:25 PM

I had no intention of writing a blog tonight. Today was more like a exercise in futility.

I've got $110K on the my opportunity board with about $90K in committed verbals in the last week. Yet I haven't been able to turn the corner on any of them yet. Over the past two days I've let the ball travel with a few, placed a few calls and emails with nudges to get docs.

It's more like what does it take to get these documents when I want them? That's the key, in most cases you never get them when "you" want them. They come when the client has the time to move forward.

I haven't lost any and I don't foresee losing more than $20k of the $110K. The $20K is out there for two opportunities. One I'm not sure of their timeline and the other has competition knock on the door.

At times I get so tired of the follow ups, the nudging, the wording of the emails and the messages.

Today I felt kind of lost in my own day. Looking at the list and asking my self what else can I do? After 40 years of doing this I still have days like today and I'm sure there will be many more of these in the near future.

COVID

COVID19 numbers are on the rise in NJ especially in the two Counties I sell in. Our Governor gives no direction for B2B businesses for the population of offices. More businesses are still remote with a small percentage (smaller companies) that are full staff.

Prospecting More

Like i stated I found my-self asking what else can I do? The only answer that came to me was to keep prospecting and keep trying to find new opportunities. Thus I pushed forward and kept making the calls and the emails. At the end of the day I ended up with two appointments on-site! I'm not scared of going on-site and I'll take the necessary precautions.

Experience

From experience I know the funnel will burst, it's not the question of "if", the only question is "when". Yup, I do plan to be around when the funnel explodes.

I had one of these days last week also where I kind of wrote about the same experience. I feel that writing about helps me to continue and may help others to keep moving forward even when things are not going your way.

I have no words of wisdom, nor a link to a cool blog tonight. All I have is that we can't give up, giving up is not an option. I remind myself of these quotes.

The Harder You Work The Luckier You Get

As Long as You Work Hard, You Never Know What the Tomorrows Will Bring You

-=Good Selling=-

DocuWare

DocuWare Cloud Solutions Ensure Business Continuity for Thousands of Remote Workers

Art Post · 9/29/205:18 PM

DocuWare Cloud Solutions Ensure Business Continuity for Thousands of Remote Workers

~As the global work-from-home trend grows, so does DocuWare’s cloud customer base~

New Windsor NY, September 29, 2020 – DocuWare, provider of cloud solutions for document management and workflow automation, saw strong and consistent usage of their cloud solutions during and following the COVID-19 lockdown.

Since March of this year, workforces have gone remote and demand for document management solutions soared. DocuWare grew their number of new cloud customers by 24.3 percent compared to the same period in 2019. This increase is driven by businesses who never had a work-from-home setup, now needing secure document management and workflow solutions for their newly distributed teams.

In addition, DocuWare saw continuous usage of its cloud platform from customers through the wave of lockdowns in the first half of 2020 with every week showing millions of documents added and tens of thousands of users accessing their business information. Those volumes have increased 50% and 30% respectively as of September, as even more organizations find DocuWare to be the perfect cloud solution for their distributed workforces.

“The type of document management solution most sought after right now offers secure document access and archiving but also enables real-time collaboration between remote teams,” says DocuWare president, Dr. Michael Berger. The product can be very quickly customized to fit individual business needs, positioning it as a leading choice for the small to medium sized businesses. “Our focus on usability means that the learning curve is short – a crucial benefit to any company in this current environment,” concludes Berger.

It is estimated that the global mobile workforce will reach nearly two billion workers by the year 2022.* This growing trend of businesses establishing secure work-from-home setups for their employees was accelerated by the COVID-19 pandemic.

In June of this year, DocuWare conducted a survey of over 500 US business owners/managers to evaluate how well they were supporting their mobile workforces. While 73 percent of businesses said they considered cloud-based tools “very” to “extremely” valuable during the COVID-19 pandemic, only 29 percent reported feeling completely prepared for their employees to work from home. By comparison, 18 percent of businesses surveyed felt they were “mostly” or “completely” unprepared for their employees to work from home; while 21 percent had not implemented any digital tools for remote work**. These are the types of businesses that make up DocuWare’s new cloud customer profile.

Almost all industry sectors have adjusted to work-from-home teams and DocuWare predicts that their cloud customer base will steadily expand, especially with new DocuWare solutions designed specifically to help manage the COVID-19 pandemic - the employee screening form, a simple mobile-friendly eform for managing office visits, was built and released to customers in just a few days.

To learn more about DocuWare’s cloud based solutions, please visit DocuWare.com

* https://www.ibm.com/topics/mobile-workforce

** DocuWare Survey

About DocuWare

Headquartered in Germany & the US, DocuWare provides document management and workflow automation solutions in the cloud. DocuWare has helped 14,000 customers across 90 countries simplify their work through digitizing, automating and transforming key processes.

For More Information Contact:

DocuWare Corporation
Samina Sabir
Communications Director
4 Crotty Lane, Suite 200, New Windsor, NY 12553
845-253-6784
Samina.Sabir@docuware.com

R.J. Stasieczko

The End Of The Day With Ray! The Threat To The Core!

Art Post · 9/29/209:30 AM

Memoirs of a Copier Sales Person

COVID19 Remote Working Day One Hundred and Thirty-Seven of Selling

Art Post · 9/28/208:30 PM

I'm starting to lose track of days. I'm not sure if this was Thursday or Friday last week that but our Governor extended his Emergency Order act for another thirty days. Thus it seems that all businesses will not be back in the office for another 30 days. In addition one of the counties that I cover had 40% of the overall daily cases in NJ.

At this point it's nothing I can control and I need to get going about my daily business of helping clients and finding ways to get clients to the finish line.

Not much has happened since I had that flurry of activity on Friday. I've got verbal on orders for more than $60K. In addition I just received another for $16K. That's all well but it's time to get some ink on paper. At this point I'm hoping to have four of them closed this week.

September Sales

September was a horrid month for me and thank goodness my month ended on the 23rd of this month. Everything that I had on tap rolled. All of those opportunities rolled for a number of reason and there was no commonality between them. What could I have done differently? Looking back I don't think there was anything I could have done to make things different. Sometimes you eat the bear and sometimes the bear eats you. That bear had me but good for September.

October

As of today I'm three days into the month and looking forward there are 22 work days this month with no holidays. Combine the 22 work days and no holidays means the chances for going big this month can happen, My motto for this month is Make October Great!

Prospecting

During this time of COVID19 one of my other activities is to hop on Linkedin to see if I can find any content that will help me with prospecting. Prospecting has changed during COVID19 at least here in NJ. The old art of knocking on doors will brings resistance in NJ and I feel it's better to change the way I'm prospecting.

Today I was able to catch video from Connect365. The video is 20 minutes in length but goes it some excellent content for prospecting (linkedin) and emailing cold prospects. I'll probably have to listen to it a few times for it to stick, however at this point I've got all of the time in the world to learn more.

Here's a snippet and I embedded the link in the picture for you. Of course there is a short commercial here but I found the content really helpful.

Tomorrow is more of the same, no place to go but up

Sorry for the short blog tonight, but, I'm sure I'll have more content during the week. One other item I'm looking to connect with a Toshiba dealer principal if you're reading this please send me an email apost@p4photel.com

-=Good Selling=-

This Week in the Copier Industry 15 Years Ago

The Week in Copiers Fifteen Years Ago

Art Post · 9/27/209:30 AM

The Week in Copiers Fifteen Years Ago

the last week of September 2005

It was ten years ago when our industry ushered in the Golden Age for Color MFPs. The last ten years have been a great time in our industry. I'm so excited for what the next ten years will bring us. More and more dealers are changing to adapt to the new normal and I like what I'm seeing from our channel. The Best is Yet to Come!

Enjoy all of the threads from 15 years ago this week

Ricoh's GlobalScan 2.0 Receives Highest Ratings From Buyers Laboratory

Guest · 9/29/057:15 PM

looking for a solution that is scalable, cost-effective and easy to install," said Mark Young, senior editor at BLI. "This advanced solution has the potential to greatly increase Ricoh's visibility in the marketplace." GlobalScan 2.0 accepts documents from select Ricoh Aficio MFPs, and effectively eliminates the process of scanning, creating a file and saving it to the server. Documents can be delivered in several formats, including PDF and TIFF -- with options for searchable PDF, Rich Text Format

Re: 3260 Cost Fact Sheets

Ted · 9/27/059:51 AM

Also, don't forget, the Canon 6800 is 68B&W/ 16 Color . The Ricoh is 60B&W/45 Color. The Canon is "convienience" color like the old 1224/1232 and the new 3224C. It is made to do no more than 30% color against 70% B&W. the 3260C can be just a color copier if you want it to be. Not the 30% color stuff.

Topic

Final Poll Results for service rep comp for sales

Guest · 9/27/054:51 PM

Poll Question: How do your service reps get compensated for leads that they turn in? Results (27 votes counted so far): 6 (22%) We get a fixed dollar amount for any lead that sells. 13 (48%) We get a fixed dollar amount that varies with the size of the system. 3 (11%) We get compensated from the company and the sales person. 1 (4%) We get to sell the equipment to the customer. 4 (15%) We do not receive any compensation for our leads.

Topic

New High Volume from Ricoh?

Guest · 9/29/057:22 PM

Is Ricoh resting on thier laurels for the 2090 and the 2105? These unit are fast approaching the year year mark since they were introduced. I spoke to the HV product manager almost a month ago and he said that there is nothing on the horizon for 6 months (I don't think he'd give me the right info as he does not care for the P4P Hotel). Has anyone heard of a new HV being Beta tested? Art

Survey

your cost for hourly service performed on the road. We will use Ricoh's benchmark of $62.50 for the lowest.

I am not looking for how much you company charges the customer, but what your actual cost i">What is your cost for hourly service performed on the road. We will use Ricoh's benchmark of $62.50 for the lowest.

I am not looking for how much you company charges the customer, but what your actual cost i

Guest · 9/27/054:57 PM

Re: Font problem number 9

chops · 9/23/0511:13 AM

It's not related to the Ricoh or Plotbase software. Must be an internal setting since the same problem occurs when printing to an HP printer.

Re: 3260 Cost Fact Sheets

Ted · 9/27/054:59 PM

With regard to the 0.0062 for black on the Canon. The actual cost (toner inclusive) for the Canon is 0.003 vs 0.0042 for the Ricoh.

Re: MacIntosh OS 10.4

Jayson Gilbertson · 9/24/0511:57 AM

John, For basic printing you can use the HP 4L cups driver. Mac OS 10 runs on Darwin which is unix. The cups drivers work great for basic printing. If you need duplexing then you would have to add PS option. The only reason PS is need is because Ricoh does not write a Cups driver for the machines. I have 3 offices I use the 1515MF's in and none have the PS option and I normally print to them using my G4 Power Book and have never had an issue using the cups driver except no duplexing. Let me

Topic

Aficio 3260 Brochure

Guest · 9/23/053:57 PM

I just downloaded a brochure from Ricoh, the brcohrue states that the print/scan controller is standard with the system. However pricing dated from 8/18 and the connectivity cafe says you have add the controller as an option! Did Ricoh screw up the brochure? Art

Topic

SmartDeviceMonitor & XP2-McAfee

Ted · 9/26/0510:53 AM

I just got a new laptop which has McAfee Security Center on it. I downloaded SDM for Client and some of the features don't work. when I am setting up Ricoh printers and it searches, it never pulls the list of printers up. What do I need to configure in both the SP Firewall settings and McAfee settings to allow this basic feature of SDM for CLient to work? Also, after I have loaded the RPCS driver, it never can see the accessories on the machines. I have to check all the boxes. I presume this is

Topic

3260 Cost Fact Sheets

Guest · 9/26/055:39 PM

Can anyone email the Ricoh supported cost fact sheets for the new 3260. I am up against a Canon 6800 and they are quoting all inclusive, .0089 color and .0062 for black. Help! art@p4photel.com

Topic

Global Imaging Systems Acquires Image

Guest · 9/29/057:17 PM

Global Imaging Systems Acquires Image Technology Specialists, Inc. Boston-Based ImageTech Becomes Global's 19th Core Company TAMPA, Fla., Sept. 29 /PRNewswire/ -- Global Imaging Systems, Inc. announced today that it has acquired Image Technology Specialists, Inc., d/b/a ImageTech, headquartered in Boston, MA. The new addition sells and services Ricoh copiers and facsimile machines throughout the greater Boston area including northern Rhode Island from four strategically located offices

Re: Target Reliability for all MFPs

Guest · 9/25/057:32 PM

MCBC - Minimum Copies Between Calls. Calls required to the machine but not where it has broken down/ failed. This is like PM or CQ. MCBF - Mean Copies Between Fails. This is where the machine has failed completely. ACV - Average Copy Volume. Average monthly copy volume. You can go above or below this figure but this will probably affect your MCBC and MCBF figures. Duty Cycle - NEVER USE THIS FIGURE. This is the theorectical maximum the machine will do in a month. It's typically based on the...

Re: Leads in Colorado

Boston Mike · 9/26/057:25 AM

AdPay, Inc. http://www.adpay.com WHAT IT DOES It provides an Internet-hosted application that enables e-commerce capabilities in classified ads on newspaper Web sites. EVENT 09-13-2005-Announced the appointment of a new Vice President of Sales OPPORTUNITIES potential opportunity to provide... - products and services to support increased sales activities - products and services to support a field sales force Paul T. Wolfe is Vice President of Sales. He will be responsible for sales and account

Re: Leads in Florida

Boston Mike · 9/26/057:26 AM

AmCOMP, Inc. http://www.amcomp.com WHAT IT DOES It provides total care management services for businesses that offer workers' compensation protection. (number of employees: 432) EVENT 09-13-2005-GOING PUBLIC-Filed for its initial public offering (IPO) OPPORTUNITIES company expects funds to be used for... - working capital - general corporate purposes potential opportunity to provide... - products and services to support increased sales activities - products and services to support a field

Re: Leads in Georgia

Boston Mike · 9/26/057:26 AM

Wave7 Optics, Inc. http://www.wave7optics.com WHAT IT DOES It supplies fiber-to-the-premises(FTTP) equipment for residential and business broadband access systems. (number of employees: 50) EVENT 09-12-2005-$18 million in funding OPPORTUNITIES company expects funds to be used for... - augmenting worldwide sales, marketing and customer support teams - product development potential opportunity to provide... - products and services to support increased sales activities - products and services to

Re: Leads in Massachusetts

Boston Mike · 9/26/057:29 AM

activities; services may include PR activities, collateral material development, advertising, and direct marketing services - brand management and advertising services - products and services to support growth in target markets, including marketing, research and advertising services. Arlene Hammel is Vice President, Marketing. She will develop company-wide marketing programs to support sales initiatives, and will also direct advertising, public relations, marketing communications, market research, brand

Re: Leads in Ontario

Boston Mike · 9/26/057:33 AM

and Chief Financial Officer Jonathan Bosloy Chief Technology Officer Crispin Clarke Senior Vice President, Global Sales Peter Ashton Vice President, Product Management Shawn McAllister Chief Architect and Vice President, Quality Assurance Larry Neumann Vice President, Marketing Wayne Burwell Vice President, Engineering Lara Clarke Marketing Communications contact 613-271-1010 (x1052) lara.clarke@solacesystems.com OFFICE(S) Solace Systems 535 Legget Drive 3rd Floor Ottawa, Ontario, K2K 3B8 Canada

Re: Leads in Virgina

Boston Mike · 9/26/057:37 AM

Language Analysis Systems, Inc. (LAS) http://www.las-inc.com WHAT IT DOES It develops multi-cultural name recognition software for government, law enforcement and commercial organizations. EVENT 09-12-2005-Announced the appointment of a new Executive Vice President of Sales OPPORTUNITIES potential opportunity to provide... - products and services to support increased sales activities - products and services to support a field sales force Thomas Woodcheke is Executive Vice President of Sales

Re: SmartDeviceMonitor & XP2-McAfee

v-tec · 9/26/058:14 PM

ted try opening the ports in windows firewall

Re: 3260 Cost Fact Sheets

dmurrah · 9/27/0510:33 AM

Ricoh claims that you can do .07 on color and make money. The .0062 for black is the problem.

Re: DMAP/ ORDERING

Old Glory · 9/30/059:13 AM

Just in the last two weeks we have had one ship-out where the ARDF and Cabinet went straight to the end-user. On another order, the customer agreed to pay express charges to get it here as quickly as possible. Ricoh doesn't seem to know the meaning of express ship because it didn't happen. We tracked the order all the way to our door with a tracking number that ended up not having the machine as part of the shipment and when the machine did finally get here, it wasn't the S/P we ordered, only

Re: Leads in North Carolina

Boston Mike · 9/26/057:31 AM

Financial Officer Glen Shelton Vice President of Engineering Robert Lyle Vice President of World Wide Sales OFFICE(S) TapRoot Systems, Inc. 3000 Aerial Center Parkway Suite 103 Morrisville, NC 27560 Phone: 919-465-2266 Fax: 919-465-2111 TapRoot Systems, Inc. 157 - 168 Blackfriars Road London, SE1 8EZ United Kingdom

Re: Leads in Ohio

Boston Mike · 9/26/057:33 AM

, collateral material development, advertising, and direct marketing services PARTNERS none stated PEOPLE Pamela Springer President and Chief Executive Officer William Tanner Chief Financial Officer Alex Deak Vice President and Chief Technology Officer Peter Morse Vice President of Online Sales Brad Warnick Vice President of Marketing OFFICE(S) ECNext, Inc. 9200 Worthington Road Suite 301 Westerville, OH 43082 Phone: 614-682-5103 Fax: 614-682-5104

Re: Problem with SCAN TO FOLDER - AFI 2035

slim463 · 9/23/059:21 AM

That problem could be caused by a incorrect WINS server setting. Find out if there is a WINS server on the network your trying to connect. If so be sure to enter the IP adress (of the WINS Server) in the network settings menu in the copier. Without the proper information the copier will not be able to resolve the computer names on the network. Slim463

Re: MacIntosh OS 10.4

Jayson Gilbertson · 9/24/0511:55 AM

John, Are all the users using the macs or just 1 or 2. You do not need PS to use it as a basic printer. Standard config is fine. Feel free to give me a call if you would like and I can explain. Jayson

Re: MacIntosh OS 10.4

Jayson Gilbertson · 9/24/0511:56 AM

Jayson, The configuration is one person in a home business that specializes in Aladdin (Jeannie) Lamps. So, if I understand you correctly, this one computer does not need PS to print from Mac OS 10.4? Just a standard print controller? John

Re: Leads in California

Boston Mike · 9/26/057:24 AM

opportunity to provide... - sales training programs - software and systems specific to the sales function - products and services to support a field sales force - recruiting for sales professionals Daniel Turano is Vice President of Sales, East Coast. Martin Phelan is Vice President of Sales, West Coast. The company plans to expand its enterprise sales organization. PARTNERS Calsoft Systems RIM Seven HP PEOPLE Joseph Salesky Chief Executive Officer John Sines Chief Operating Officer and Chief Financial

Re: Leads in Maryland

Boston Mike · 9/26/057:28 AM

, Jr. Vice President of Professional Services Andrew McCasker Vice President of Engineering Mark Nixon Vice President of Sales Todd Brinegar Vice President of Marketing Nathan Day Director of Product Management OFFICE(S) 4GL School Solutions, Inc. 901 Dulaney Valley Road Suite 800 Towson, MD 21204 Toll Free: 800-490-8445 Phone: 410-616-0300 Fax: 410-616-0301

Re: Leads in Missouri

Boston Mike · 9/26/057:30 AM

Chief Executive Officer Douglas Edwards Vice President, Marketing Konstantin Zervas Chief Technology Officer Cassidy Lackey Vice President, Engineering Tom McKeon Vice President, Channel Sales Tim Massey Vice President, Product Development and Support Steve McGuigan Director, Wireless Business Development Sten Karlsson Vice President, Europe OFFICE(S) Handmark, Inc. 105 East 5th Street #201 Kansas City, MO 64106 Phone: 816-472-7256 Handmark, Inc. 214 E. College Street Suite 200 Grapevine, TX 76051

Re: Leads in New Hampshire

Boston Mike · 9/26/057:30 AM

Xelor Software, Inc. http://www.xelorsoftware.com WHAT IT DOES It designs, develops and markets software-only solutions for service quality management(SQM) of enterprise IP telephony systems. (number of employees: 20) EVENT 09-14-2005-$6 million in a Series B round of financing led by Still River Funds OPPORTUNITIES company expects funds to be used for... - working capital - capital expenditures - expanding its engineering, marketing, sales and customer service teams potential opportunity to

Re: Leads in New York

Boston Mike · 9/26/057:31 AM

BlackRock, Inc. http://www.blackrock.com NYSE:BLK WHAT IT DOES It provides global investment management, risk management, and advisory services. (number of employees: 1020) EVENT 09-12-2005-Announced the appointment of two new members to the management team for its Private Client Group OPPORTUNITIES potential opportunity to provide... - products and services to support increased sales activities - products and services to support a field sales force - products and services to support growth in

Re: Leads in Pennslyvania

Boston Mike · 9/26/057:34 AM

companies and government agencies. (number of employees: 300) EVENT 09-13-2005-Announced the appointment of a new Vice President, Sales OPPORTUNITIES potential opportunity to provide... - products and services to support increased sales activities - products and services to support a field sales force - services to support increased business development activities Jim McShea is Vice President of Sales. He will develop and maintain relationships with established clients, and implement new

Re: Leads in Texas

Boston Mike · 9/26/057:35 AM

BuildForge, Inc. http://www.buildforge.com WHAT IT DOES It provides an automation framework designed to accelerate application development cycles and improve time to market. EVENT 09-12-2005-$6 million in a Series B round of financing from Austin Ventures OPPORTUNITIES company expects funds to be used for... - increasing worldwide sales and marketing efforts - product development - accelerating hiring potential opportunity to provide... - products and services to support increased sales

Re: Leads in Washington

Boston Mike · 9/26/057:37 AM

-Announced the appointment of a new Vice President, Marketing OPPORTUNITIES potential opportunity to provide... - services to support increased business development activities - marketing services to support commercialization of its new product Greg Castronuovo is Vice President of Marketing. He will refocus marketing and sales efforts, and prepare for the commercial launch of the company's Phantom(R) Game Service. PARTNERS none stated PEOPLE Kevin Bachus Chief Executive Officer Tyrol R. Graham

Re: Service Rate on Aficio 2090/Savin 4090

Guest · 9/26/057:56 AM

Thanks to all who responded. IKON closed them before we could overcome our VP's awareness of the rates in the world. Thanks to Jim for answering the BEI question. As a sales manager, and in order to be competitive, I believe I should be able to write orders at tne National BEI rate, and force service to adjust either parts usage, or effeciency, to maintain profitability. We only have a handfull of 90/105's in the field, and they all average under 150k a month, so our own data was bad when it

Re: 470 MAC OS 9 plotting

JasonR · 9/26/058:57 AM

He said he's using OS 9 for client, Plotbase server must be XP or 2000 pro. First, how are you setting up the printer? I have not read the directions for Mac install, but I assume you would use "Desktop Printer Utility" to setup an LPR printer. The IP address is the IP of the machine, the Queue is the exact share name of the printer. Let me know what isn't working and perhaps I can help.

Re: Shrinking During Scanning -Ricoh 2035

JasonR · 9/26/051:12 PM

As far as the shrinking, that is usually an application problem. Windows image viewer and Adobe Acrobat both shrink apges by default. Make sure your application is set to print the image at 100%. You can usually tell if something is at 100% because it will run off the right side of the page. Remember that the SCAN is 8.5x11 but the PRINTABLE AREA is a bit smaller due to page margins, etc.

Re: MacIntosh OS 10.4

JasonR · 9/27/059:50 AM

meant our devices would print (without device specific features). Thanks.

Topic

Final Poll Result: How does your M.A. work with "add on" boards

Guest · 9/27/054:52 PM

How does your M.A. work with "add on" boards, such as fax, scanning/printing, nic cards? Or even if the model was sold bought as an "SP" configuration. Results (36 votes counted so far): 31 (86%) Fax, scanner/printer and NIC cards are covered under our parts & labor agreement. 5 (14%) We do not cover the fax, scanner/printer or NIC cards. we charge an extra fee per year under our parts & labor agreement.

R.J. Stasieczko

The End Of The Day With Ray! The Caveman Inventor

Art Post · 9/27/209:30 AM

Sales Professionals Eat Curiosity For Breakfast, Are You?

Larry Levine · 9/27/207:27 AM

We keep moving forward, opening new doors, and doing new things, because we're curious and curiosity keeps leading us down new paths.

Walt Disney

Mediocre, average, ordinary or complacent - these would not be qualities associated with successful salespeople.

Curious professionals make an impact, achieve success and smash their sales targets.

Being insanely curious is a required character trait if you wish to master business disruptions.

All sales professionals put learning into overdrive, are you?

A naturally curious professional places themselves in the client’s shoes, digs in deep to uncover business barriers and then guides them down the road to business betterment.

“When you are curious, you find lots of interesting things to do.”

Walt Disney

What is your daily appetite for curiosity?

Curiosity is essential. It drives your ability to make new connections and engage. The more engaged you become the more inclined you are to ask meaningful questions; the more you learn and uncover the more you grow the relationship.

A curious professional finds enthusiasm and interest in their career
A curious professional is open-minded
A curious professional is inquisitive and wants to know why
A curious professional is not shy to ask questions and seek out answers

INSANELY CURIOUS

Curiosity can be developed with the right mindset.

Words which come to mind with curious salespeople: intense desire to know something, eagerness, questioning, interested, detectives, thirst for knowledge and inquisitive.

Insanely curious salespeople are constantly thirsty for success!

Curiosity is mission critical to your sales success because it signals a hungry mind.

Being inquisitive, means you are open to new experiences. It is through these new experiences that you can generate more original ideas, leading to simple solutions to complex problems for your clients.

CURIOUS SALES PROFESSIONALS SMASH THEIR SALES TARGETS

Being curious means always wondering WHY. What is behind your sales WHY?

Curious salespeople think and act on a different plain. They identify and ask questions that solicit deeper results.

Sales reps ask surface level questions, sales professionals dig below the surface to uncover the root cause.

SALES PROFESSIONALS VALUE CURIOSITY

According to the Oxford dictionary, curiosity is a strong desire to know or learn something.

Those that latch onto curiosity and are not afraid to try it, explore it, poke at it, question it and then turn it inside out.

I truly believe it’s more effective to act as if no one knows you or recognizes the value you bring as this makes you have to prove it every day.

Curious salespeople have no issues asking their clients...

What value do my services, products or solutions create for you?
What does value-add look like to you?

Sustaining value in the minds of your customers requires persistence and extreme focus.

This is what curious salespeople are all about... an obsession with understanding value.

CURIOUS PROFESSIONALS TAKE RESPONSIBILITY

Average sales reps always make excuses and point fingers for everything bad that happens to them. It’s the economy, the leads are weak, the competition has better products, buyers are idiots, we’re too expensive, our service is horrible; stop the freaking excuses!

Curious salespeople see all of this as learning opportunities.

They learn to do something different and practice different ways of progressing towards achieving sales success.

They view roadblocks as learning opportunities and become obsessed with the identifying as many ways as possible to improve.

A curious sales professional applies a beginner's mind.

Are you constantly on the lookout and open-minded for new and novel ways of enhancing your sales career?

SALES PROFESSIONALS ARE CURIOUS ABOUT THEIR CLIENTS

The top sales professionals know their clients deserve more than just a "check-in or touching base" phone call.

They recognize the importance of exploring their clients' beliefs, challenges, what drives them and most importantly, what they want to accomplish.

Innately curious salespeople are ready to ask the right questions, provide the right insight and respond with answers.

I am curious...

Are you making sure your clients feel special before, during and after doing business with you?
Are you making your clients feel important?
Do your clients feel that you care about them?
Do your clients feel like they can trust you?

Curious salespeople focus on developing conversations, not sales campaigns. It is about opening up human to human conversation.

When was the last time you had a conversation with one of your clients that did not involve trying to sell them something?

What would it look like for you if you became more curious on behalf of your clients?

What could you help your clients do better?

With curious intent, spend some time with your clients and ask them how you have been enhancing their experience with you?

STOP AND THINK FOR A MOMENT

The one thing separating successful salespeople and others who are merely surviving or should I say, being complacent; is their desire to learn as curiosity ignites it.

Successful salespeople never stop learning. In turn, they translate their new understandings into innovative ideas for their clients.

I encourage you to break out of complacent, default modes of thinking. Recycling old ideas with traditional sales approaches doesn't help you smash your targets or satisfy your clients.

Operate within your sales career based upon curiosity.

In the words of the great Albert Einstein...

"The important thing is not to stop questioning; curiosity has its own reason for existing."

I understand, I get where you all are coming from. Every day, I walk in your shoes. I am fully committed to helping your sales team integrate social aspects and heartfelt strategies into your current sales process to grow new business. I want you to get results. This is why I am passionate about doing this the right way, the genuine way, the authentic way! It's about understanding value before visibility.

Selling From the Heart is making a difference! I poured my heart into every page of this book and I think you're going to love it. You can find it on Amazon in paperback, kindle and in audio. You can click on the book image below and this will take you to Amazon.

You can find more material inside Selling From The Heart.

In a world full of empty suits, I'm passionate about helping sales reps succeed by getting valuable before they get visible. I help sales teams understand the true value they bring to the market.

I appreciate getting the opportunity to share my stories. Integrating the use of social and sharing my story on LinkedIn was my “game-changer” in the highly competitive office technology world. With great pride I transform, challenge, coach and inspire sales teams to grow new business by helping them share their story and how they communicate it out by integrating the use of social inside the sales process. You can follow me on LinkedIn, Twitter, Facebook and on my podcast by clicking on Selling from the Heart.

MSP & MSSP & IT Industry Notes

MSP, IT, & MSSP Industry Notes for September 26th, 2020

Art Post · 9/26/209:30 PM

MSP IT & MSSP Industry Notes

Arcoa Group

Why partnering with ARCOA makes sense
Electronics Recycling is an important and profitable part of the IT asset lifecycle, but it can be overwhelming with all you already do, varying state regulations, and the limited resources at hand. That’s where ARCOA comes in. When you partner with ARCOA, you get all the benefits of a big company without any of the capital investment. We’ve been doing this since 1989 and have the expertise, certifications, and nationwide resources to get the most for all your clients’ retired IT assets. Plus, positioning your clients as environmental stewards not only elevates their appeal to consumers, it meets government requirements and avoids fines.

What partnering with ARCOA looks like
Our role is to make it easy for you to bring more value to your clients. We work with you to help stretch your clients’ IT budget by reducing the total cost of ownership of their electronics. We’re experts at identifying and implementing the solutions your clients need for the end-of-use remarketing, recovery, and recycling of their technology assets. The sooner you involve ARCOA, the sooner you and your clients will see better results.

Xantrion Named to MSSP Alert's Top MSSPs List for 3rd Year in a Row

MSSP Alert, published by After Nines Inc., has named Xantrion to the Top 250 MSSPs list for 2020
Highlights from the associated MSSP Alert research include:
MSSP Revenue Growth: MSSP honorees, on average, expect to generate $19.15 million in revenue for 2020, up 16% from $16.47 million in 2019.
Geography: Honorees are headquartered in 25 different countries -- up from 19 countries in the 2019 report.
Profits: 84% of MSSPs surveyed expect to be profitable for fiscal year 2020.
Security Operations Centers: 67% have in-house SOCs, 24% are hybrid, 6% completely outsource their SOCs, and 3% are reevaluating their SOC strategies.
Cyberattack Trends: The most frequent attacks targeting MSSP customers in 2020 include phishing (95%), vulnerability (76%) and ransomware (69%) attacks.
Cybersecurity Solutions: In a continued sign of market fragmentation, MSSP survey participants mentioned 129 different hardware, software, cloud, and services vendors that assist their cybersecurity efforts -- up from 95 in 2019.
M&A: Mergers, acquisitions and private equity investments continue to accelerate across the MSSP landscape. Twenty high-profile deals involving MSSP 250 honorees have surfaced since last year's report

Y Soft And Ricoh Unveil Updated Embedded Terminal Functionality For Ricoh Devices

Y Soft Corporation, today announced that the updated YSoft SAFEQ 6 Embedded Terminal for Ricoh multifunction devices
The updated YSoft SAFEQ Embedded Terminalfor Ricoh is an Android-based software application integrated into the multifunction device (MFD)
Utilizes the softkey, touch, and swipe operation capabilities of the Ricoh MFD's Smart Operation Panel to deliver a seamless and efficient user experience
With SAFEQ Embedded Terminal, Ricoh MFD users can leverage SAFEQ authentication for secure and convenient access control and safe and personalized access to device and application functions, confidential documents, scan, and fax destinations

Konica Minolta and Kronos Announce Strategic Alliance

Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta), today announced a strategic alliance with Kronos Incorporated (Kronos) to support safer return to work initiatives during the COVID-19 pandemic
Technology collaboration will initially be available in the U.S. and Canada, where more and more states and provinces are executing reopening strategies
This includes routine wellness questionnaires for all employees and visitors and daily temperature checks, which can be completed with Konica Minolta thermal imaging solutions

HP Unveils New Innovations for Businesses Adapting to Rapidly Evolving Workstyles and Workforces

HP intro'd a range of enhanced PC solutions
The HP ProBook 635 Aero G7
HP ProBook 600 G8 and 400 G8 PC Series
HP EliteDesk 805 G6 Series
HP ProDesk 405 G6 Series
HP E24t G4 Touch Monitor
HP E24d and E27d
HP LaserJet Enterprise 400 Series
HP's other new Print innovations include

HP DesignJet portfolio for architect, engineer, construction and home offices
Document Workflow Cloud solution for simplifying the flow of information from paper to digital
Fleet Onboarding tool enabling partners to quickly onboard HP Workpath across printer fleet

ZorroSign Partners with DocuXplorer to Provide Seamless Integration of Document Management ...

ZorroSign, Inc. announced a new strategic partnership with DocuXplorer, a leading Document Management Solution
DocuXplorer’s native integration with ZorroSign will allow a seamless process from document management through to encrypted electronic signing of documents

Indata announces software release

INDATA, announced a software release providing enhanced functionality and productivity improvements
INDATA utilizes NLP (Natural Language Processing), a subfield of AI, to offer improvements in important areas by automating complex workflows and eliminating keystrokes

Collabrance Brings Together Cybersecurity Experts to Share MSSP Best Practices for IT Channel

Collabrance LLC, announced a free online event focused on best practices for technology providers to grow their IT business with cybersecurity
MSSP Acceleratorwill feature different cybersecurity industry thought leaders from: CharTec, Pax8, ID Agent, Solar Winds, Fortinet, Datto, and GreatAmerica
- MSSP Accelerator
  October 7^th, 2020
  9:00AM – 4:00PM
  collabrance.com/mssp-accelerator

Konica Minolta Offers LTE Connected Chromebooks to Help Conquer the Digital Divide

Through its alliance with Sector 5, All Covered will offer LTE connected Chromebooks to its education customers in the United States
All Covered (All Covered) is proud to announce its reseller partnership with Sector 5, Inc. (Sector 5), which sells cellular connected Chromebooks
Working toward providing every K-12 child with an internet-enabled Chromebook device

Toshiba Information Systems (Japan) Integrates Verimatrix's Whitebox Cryptographic Key ...

Verimatrix announced that its value-added reseller, Japan-based Toshiba Information Systems (Japan) Corporation, has implemented Verimatrix Whiteboxcryptographic key protection technology inside consumer printers
Whitebox is part of the Verimatrix Application Shielding family of solutions

Kognos Emerges from Stealth, Launches Cybersecurity Industry's First Autonomous XDR Platform ...

Kognos launched the Autonomous XDR Investigator, a platform backed by security-aware AI that empowers customers to automatically detect, investigate and respond to attack campaigns in real time
Founded by CEO Rakesh Nair, former Head of Engineering at Netwitness/RSA, Kognos was built by security practitioners for security practitioners

Mandiant Introduces New Cybersecurity Services for Microsoft Customers

Mandiant® announced new cybersecurity services to support Microsoft technologies
new services bring together Mandiant expertise and intelligence with Microsoft security products to provide security capabilities
Mandiant Managed Defense will include support for additional Microsoft Security solutions to ensure holistic protection for customers

Cybrary Survey Finds Cybersecurity Skills Gap Threatens Job Effectiveness Amidst Increasing ...

Cybrary, released the findings from the "Cybrary Skills Gap Research Survey and Report

68 percent of respondents report investing their own free time, outside working hours to improve their cyber skills;
Nearly 3 out of 4 respondents agree that skill gaps exist on their teams;
65 percent of managers agreed that skills gaps have a negative impact on their team's effectiveness;
40 percent of individuals say they spend time working to learn new job skills every day, while another 38 percent reported at least once a week; and
46 percent of organizations do not confirm new hire skills for specific roles and 40 percent rarely or never assess the skills of newly onboarded team members
survey also reveals that employers need to break down significant barriers, such as cost (33 percent) and lack of time (28 percent) that are preventing IT and Security professionals from getting the skills training

Green House Data Expands Services, Footprint, Rebrands as Lunavi as it Helps Organizations ...

Green House Data, is rebranding to unify its recently acquired companies and nine locations throughout North America under one brand name –
The company’s new name, Lunavi, combines two critical attributes "Lu" meaning light and "Navi" meaning navigation

Synoptek Partners With NPWR Group to Extend Salesforce Capabilities

Synoptek, announces its strategic partnership with Orange County-based boutique Salesforce Partner, NPWR Group
Combining Synoptek’s global delivery and scale with NPWR Group’s deep Salesforce consulting and design expertise will enable Synoptek to expand its Salesforce portfolio

Beachhead Solutions Launches Co-Managed IT Services (CoMITs) Capabilities for MSPs; Immediately Available Within the SimplySecure for MSPs™ Platform

Beachhead Solutions announced that MSPs can now provide co-managed IT services (CoMITs) using the SimplySecure for MSPs ™ platform whenever they and their clients desire the capability
Beachhead’s CoMITs functionality provides a framework for MSPs to efficiently grant change control privileges to the internal IT staff of MSPs’ clients while still ensuring the MSP steers all security policy and strategy decisions
Beachhead’s CoMITs offering places a protective framework around the activities of businesses whose MSPs grant them change control privileges

Cybersecurity Update

The federal Office for Civil Rights (under Department of Health & Human Services) announced following settlements based on HIPAA violation investigations: o $15,000 = All Inclusive Medical Services of California

$70,000 = Northeast Behavioral Health, part of Beth Israel Lahey Health of Massachusetts
$3500 = Dr. Patricia King Psychiatric Clinic of Chesapeake, VA
$10,000 = Wise Psychiatry of Centennial, CA
$38,000 = Housing Works Health of New York

Bay Area Medical center, part of Advocate Aurora Health, in Marinette, Wisconsin, notified 2,979 patients that their PHI was exposed after paper medical records were discovered left behind in former facility.

Fairfax County Public School District of Virginia notified an unknown number of students that their info was exposed after ransomware attack.

Roper St. Francis Healthcare of Charleston, SC notified 93,000 patients their PHI was exposed after hacking incident.

Geisinger Health location in Berwick, Pennsylvania notified 700 patients that a former employee illegally accessed their PHI.

Community Medical Centers of California notified an unknown number of patients that their PHI may have been exposed after hacking incident.

Children’s Minnesota Hospital notified an unknown number of patients that their PHI may have been exposed after hacking incident.

Hebrew SeniorLife of Massachusetts notified an unknown number of patients that their PHI may have been exposed after hacking incident.

Augusta University Medical Center of Georgia notified an unknown number of patients that their PHI may have been exposed after hacking incident.

The University Hospital of New Jersey notified an unknown number of patients that their PHI may have been exposed after ransomware attack.

Artech Information Systems of Morristown, NJ notified an unknown number of employees and customers that this info may have been exposed after ransomware attack.

ZDNet magazine published results of study of COVID-19 era security issues: o 40% increase in unsecure remote desktop PCs (working from home employees)

o 400% increase in brute force attacks using remote desktop protocol

o 667% increase in email phishing attacks

o 3 times more employees clicking on email phishing schemes during pandemic

o 90% of COVID-19 created domains on the Internet are scams

o 72% more ransomware attacks

DarkTracer Research reported that it found data from 605 companies posted on the Dark Web as a result of ransomware attacks successfully being completed by 14 different hacking groups this year.

Floral Park-Bellerose Public School District of New York notified an unknown number of students that their info may have been exposed after ransomware attack.

Crowdstrike report shows: o During first half of 2020, they found 41,000 intrusions (up 15%) by hackers that were hands-on, meaning human hackers actively explored systems themselves, rather than using botnets

Dunkin’s Brands Inc. of Canton, Mass, agreed to pay $650,000 to state of New York to settle data breach negligence lawsuit.

Jekyll Island Authority of Brunswick, Georgia notified an unknown number of citizens that their info may have been exposed after ransomware attack.

Federal prosecutors have charged 5 hackers in China with breaching more than 100 companies in the U.S. Since there is no extradition policy with China, arresting them will be impossible if they stay in China.

Erlanger Health of Chattanooga, TN notified 4,938 patients that their PHI was exposed after a CD-ROM was misplaced that had their records.

A former patient of St. Louis, Missouri-based BJC HealthCare filed a class-action lawsuit against the health system over a cybersecurity incident o

BJC HealthCare reported three employees' email accounts were breached on May 5 and may have exposed PHI
The information included patient names, medical records, clinical information, insurance information and Social Security numbers.
plaintiffs are seeking financial compensation, lifetime consumer credit protection and monitoring services and restitution.

Facebook has been accused of spying on its Instagram users for 'market research' by secretly accessing their mobile cameras through the app, according to a new lawsuit filed in San Francisco, CA

is accused of intentionally activating smartphone cameras to collect 'lucrative and valuable data that it would not otherwise have access to', Bloomberg reported.

The Veteran Affairs Department notified 46,000 veteran patients that their PHI was exposed after email phishing attack.

Spectrum Health of Michigan notified its patients of a “vishing” scam, where criminals are pretending to be hospital employees and calling patients in attempt to steal PHI.

Millstone Township School District of New Jersey notified an unknown number of students that their info may have been exposed after ransomware attack.

Somerset Hills School District of NJ notified an unknown number of students that their info may have been exposed after ransomware attack.

Newhall School District of Valencia, CA notified an unknown number of students that their info may have been exposed after ransomware attack.

West County School District of Missouri notified an unknown number of students that their info may have been exposed after ransomware attack.

St. Louis County government offices of Missouri notified an unknown number of citizens that their info may have been exposed after ransomware attack.

West Mifflin Area School District of Pennsylavania notified an unknown number of students that their info may have been exposed after ransomware attack.

The City of Carmel government in Indiana notified an unknown number of citizens that their info may have been exposed after ransomware attack.

Skidmore-Tynan School District of Texas notified an unknown number of students that their info may have been exposed after ransomware attack.

Guilford Technical Community College of Jamestown, NC notified an unknown number of students that their info may have been exposed after ransomware attack

Feds now call out printers/MFPs/faxes in SRA

The federal Office for Civil Rights (OCR) unveiled version 3.2 of its Security Risk Assessment (SRA) tool that healthcare providers are to use when conducting a HIPAA risk assessment
The new version now actually mentions printers, copiers and fax machines as part of the “assets” that a healthcare organization is supposed to list and what the security status of the device is if it handles PHI (protected health information)
The tool also requires a listing of all vendor contacts that are involved

Art Post · 9/29/159:51 PM

Information and Imaging Solutions, Inc. Canon Information and Imaging Solutions, Inc., a wholly owned subsidiary of Canon U.S.A., Inc., was formed to harness the power of Canon’s in-depth knowledge of information flow and world-class imaging technology. Utilizing Canon's vast collection of imaging technology and development tools along with select third-party enterprise applications, Canon Information and Imaging Solutions delivers compelling market-driven solutions in the area of business process

Blog Post

Art Post · 9/27/1510:49 PM

Sharp Corp. will miss its first-half profitforecast and is poised to lower its target for the full year as rising competition among suppliers of liquid-crystal displays pushes down prices, a person familiar with the matter said. Its shares fell the most in more than four months. The supplier of displays to Apple Inc. expects to fall short of its 10 billion yen ($83 million) outlook for operating income when it reports earnings for the six months ending Sept. 30, the person said. The company may

Topic

Art Post · 9/29/1512:45 PM

Event

Art Post · 9/24/152:33 PM

And i thought onlt the dealer i work for closes the month early. Question for those of us that close early. Do you like or dislike closing early?

Re: Mac printing without Postscript on MP 7001 & MP C3001

fisher · 9/23/159:03 AM

Have you tried the generic PCL driver that is built into Mac's operating system? Just set it up as an IP printer and select "Generic PCL" from the driver drop down. It works with every Ricoh I've tried.

Re: Sharp Poised to Miss First-Half Forecast, Cut 2016 Target

Czech · 9/28/1510:13 AM

Why are they changing the target?? Makes zero sense. Shouldn't they find a way to hit the target instead of lowering it just to impress the shareholders?

Re: Sharp Poised to Miss First-Half Forecast, Cut 2016 Target

Art Post · 9/28/1510:42 AM

How true, I agree

Comment

Re: view

Berniedsc · 9/28/159:15 AM

This email has been sent to me about 10 times. Best Regards, Bernie NEW ADDRESS 10270 Alliance Rd. Blue Ash OH 45242 513.821.1199 phone 513.821.1190 Fax Duplicator Sales is now... [dsc logo] Bernie Reagan President DSC Office Systems 513.235.2867 Cell Read Bernie's Blog - Copier Truths, Myths and Outright Lies http://www.duplicatorsales.com...-are-different/blog/ www.DSCoffice.com http://www.dscoffice.com/

Topic

Epson Featuring Wasatch RIP Software in Pack Expo Booth

Art Post · 9/29/1510:16 PM

provides greater efficiency, productivity and cost savings – up to 50 percent in total labeling costs – for higher volume industrial and manufacturing applications. The Epson SureColor T3270 24-inch color printer features the Epson PrecisionCore TFP ® print head and Epson UltraChrome ® XD pigment ink to provide an unprecedented combination of precision, performance and brilliance. Incorporating the latest in printing technology, the T3270 creates accurate large-format prints well-suited for a

Image

Sinners

Art Post · 9/29/1512:17 AM

Video

shout out

Art Post · 9/29/1512:15 AM

Image

group pic

Art Post · 9/29/1512:19 AM

Re: Mac printing without Postscript on MP 7001 & MP C3001

txeagle24 · 9/23/159:04 AM

I wish I could do that, but they're printing through PaperCut on the server for tracking and rules. Good idea, though.

Member

DanielleNielsen

Topic

Epson to Showcase Leading Solutions and The Epson Cloud at FSTEC

Art Post · 9/23/159:18 PM

WASHINGTON , Sept. 23, 2015 /PRNewswire/ -- What: FSTEC is a 2 day conference focused exclusively on food service in support of both commercial and noncommercial channels. Product Showcase: Epson will demonstrate its new Epson TM-m10 and TM-m30 mobile printers that feature a sleek design, small footprint, and a modular case as well as the Epson Cloud and OmniLink ® intelligent printer series with built-in processing power and unique ePOS™ technology and the Epson TM-L90 Plus LFC printer

Topic

Party Like It’s 1999: Rockin’ it at the Top 100 Summit

Art Post · 9/23/159:24 PM

Party Like It’s 1999: Rockin’ it at the Top 100Summit by Print Audit Print Audit’s quest to organize a new conference in this mature printing and imaging industry defies logic at first. Attendance at industry conferences is way down from ten years ago. The number of conferences held during the calendar year are down as well. What’s behind this bold (or maybe naÏve) attempt to add a high caliber conference to a mature industry that, at times, just seems burned out on conferences as a whole? Have

Topic

How will PageWide XL Impact the Large Format Channel?

Art Post · 9/27/1510:47 PM

I don’t know about you, but the PageWide XL product launch comes up in every conversation I’ve had recently about large format printing. HP has created overwhelming buzz and anticipation in the channelfor “the fastest large-format production printer” . But the big question remains: How will PageWide XL actually perform? I had the opportunity to see the new PageWide XL line in action at HP offices in Alpharetta, GA. I was completely taken aback by the print speeds compared to legacy devices. The

Topic

Industry-Leading Lodging Management System by Agilysys Now Available as a Hosted Solution

Art Post · 9/30/1510:44 PM

. Key benefits of SaaS deployment include accelerated return on investment, more predictable IT costs, reduced security and compliance risk, and flexible growth. Recognized as one of the hospitality industry's premier property management solutions, Agilysys LMS provides automation for every aspect of hotel operations, including reservations and credit card processing, accounting and housekeeping, sales and catering, activities scheduling, food and beverage sales, online reservations, remote

R.J. Stasieczko

The End Of The Day With Ray! My 1st Annual virtual Awards Roast.

Art Post · 9/25/208:30 PM

Guest · 9/24/108:52 PM

Xerox Color 800/1000 presses drive profit, extend digital printing capabilities Friday, September 24, 2010 Press release from the issuing company Rochester, N.Y. – Print providers looking to increase the worth of every page they sell are using Xerox Corporation's Color 800/1000 Presses to capture jobs once reserved for offset printing. The presses – introduced earlier this year – offer the sharp images and quick turnaround times needed for sophisticated sales collateral, direct marketing pieces

Topic

Guest · 9/30/1010:17 PM

expensive to maintain. The HP Designjet T7100 Printer features a modular design that allows customers to easily upgrade the device as technology progresses and that helps the printer integrate seamlessly into existing IT infrastructures. The printer eases and accelerates print production for customers by offering: speeds of up to 165 A1 prints per hour, unattended printing with the capacity to manage up to three media rolls and the HP Smart Roll Loading System. The HP Instant Printing Pro accessory

Re: Ricoh Ends Relationship with Ratio

Maxima1 · 9/30/1011:10 AM

Let me further clarify my post. My understanding is this, Ratio Germany has filed for bankruptcy and no longer doing business. Ratio America is now its own entity and doing business seperately. They drive the Plotbase PM website and are selling Plotbase/Rip Cube etc. There is legal discussions that will allow Ratio to work with Ricoh. I think Ricoh recognizes the embedded is not sufficient but is tied legal on their actions. Also, Ricoh is still provide tech support for the controllers that

Re: Does any National Copier Vendor still have their own in house leasing service?

Larry Levine · 9/30/105:46 PM

Konica Minolta uses GE, DLL, US Bank

Member

rmoue2

Topic

Future Lead!!

Guest · 9/27/1011:50 PM

SAPULPA CITY COUNCIL Consider approving the amended Order and Lease Agreement(s) with Document Imaging Solutions, LLC., and DeLage Landen respectively for maintenance service and lease of all Digital Sharp and Samsung Color Copiers for the City of Sapulpa for the period of October 21, 2010 through October 01, 2012, and authorize the Mayor to execute all related documents.

Topic

4 Key Considerations for Paper-Based Hospitals Looking to Go Electronic

Guest · 9/28/107:08 PM

says hospitals often misunderstand the concept of deploying an electronic system. He adds they should be mindful that although EHRs will certainly provide many benefits, they should not be naïve about the savings in paper supplies they may seek through making health records electronic. "If you look at a 350-bed hospital, there are approximately 2.5 million documents being printed in that hospital and only 20-25 percent is related to medical records," he says. "The overwhelming majority of documents

Re: Booklet printing with saddle stitch using Adobe Indesign CS5

John · 9/23/1011:03 AM

Here is an update. Yesterday while on site the end user informed me that if he printed the document to PDF from Indesign which will print the document to a file, then tries to print the original Indesign document, it will print. After creating a PDF but not printing that PDF but printing the same document in Indesign, why will it then print. Does it do something to the original document when it is printed to PDF, fix some errors in the document? When trying to print the original document in

Re: Does any National Copier Vendor still have their own in house leasing service?

Guest · 9/28/109:52 AM

Canon has Canon Financial, all of the others? I believe they are all third party.

Re: Does any National Copier Vendor still have their own in house leasing service?

Old Glory · 9/28/109:56 AM

If I'm not mistaken, Canon Financial is still wholly owned by Canon but I don't think anyone else has their own leasing company anymore.

Re: Booklet printing with saddle stitch using Adobe Indesign CS5

Guest · 9/28/1010:48 PM

John: Wish I could help, what has Ricoh stated? Can anyone else help John?

Re: Booklet printing with saddle stitch using Adobe Indesign CS5

John · 9/29/1012:22 AM

Ricoh is absolutely no help. I hope someone from Ricoh reads this post. Who do you hire up there? They have absolutely no clue. Very disappointed. Much thanks to JasonR from RJ Young for your input. John

Re: Does any National Copier Vendor still have their own in house leasing service?

Jrlz · 9/29/102:20 PM

Ricoh has Ricoh Financial Services, which is wholly owned by Ricoh

Re: Does any National Copier Vendor still have their own in house leasing service?

Old Glory · 9/29/102:52 PM

I think if you look into it that you will find that you are mistaken. Their lease document says Ricoh but the rest of the document is either De Lage Landen (DLL) or GE. They used to use DLL almost exclusively but seem to be mostly GE now.

Re: Does any National Copier Vendor still have their own in house leasing service?

Patrick Bateman · 9/29/103:33 PM

Partially correct...Ricoh Financial Services (wholly owned)still exists and is primarily used for Major Accounts whereas Commercial or SMB accounts are financed through 3rd party vendors, i.e. GE, DLL, etc.

Re: Booklet printing with saddle stitch using Adobe Indesign CS5

COVID19 Remote Working Day One Hundred and Thirty-Five of Selling Copiers

Today was one of those days when you it was non-stop action all day long. I finally finished up about 5 minutes ago with presenting an existing client a creative way to keep their existing copier. (PM me for details)

I didn't receive any docs today but had two more clients that want to move forward with new MFP's. One was an existing account that I've been chasing for two years and another is a net new for a small A4 MFP which had some decent GP in it. Funny after I received the verbal for the net new I asked the client this "I know you received a lot proposals, and our entire correspondence was via email, can you tell me why you made Stratix your choice?" I received my answer that was two fold with the least important being the brand of copier and the most important was how we would support the MFP and the client for the next three years.

Over the years I've learned to be as thorough as possible with my quotes/proposals and try to make the transaction simple and explain the proposal in their language. Thus I don't use our language for proposals I use their understanding of our business. Which in most cases is very limited. I don't use CPC, FMV, Clicks, ARDF, SPDF acronyms, I spell it out for the clients so that there are no questions about what those acronyms mean. In other words I try to communicate with their level of knowledge about MFPs. In this case it worked and all of the extra work was much appreciated.

I still have all of the other deals in a seven day cycle that I spoke about. Hoping within the next seven days I can have $60K to Make October Great!

There was zero time for prospecting, inmails or emails today. All of the calls and emails were focused on moving orders across the finish line. Thus the last two days of this week made up for the bad beginning to the week.

I'm hoping by the end of tomorrow to have three orders completed and then perform follows up calls and email on the remaining 30 opportunities that I have open.

Lately I've been spending more time on Linkedin looking for those special treats. I posted one a few weeks that I thought was interesting and thanx to Dayna Karron I found another treat today. See below

I especially loved the part about dopamine rush. Yup I am that junkie that needs his dopamine rush as many times a week as I can get it.

If you get the chance connect with Michele and Dayna you'll be glad you did.

-=Good Selling-=-

R.J. Stasieczko

The End Of The Day With Ray! More thoughts on why Xerox and Konica together makes sense?

Art Post · 9/24/209:30 AM

Xantrion Named to MSSP Alert's Top MSSPs List for 3rd Year in a Row

Art Post · 9/23/209:36 PM

Xantrion Inc. (PRNewsFoto/Xantrion Inc.)

OAKLAND, Calif., Sept. 22, 2020 /PRNewswire/ -- MSSP Alert, published by After Nines Inc., has named Xantrion to the Top 250 MSSPs list for 2020 (http://www.msspalert.com/top250). The list and research identify and honor the top MSSPs, managed detection and response (MDR) and Security Operations Center as a Service (SOCaaS) providers worldwide.

The rankings are based on MSSP Alert's 2020 readership survey combined with the digital media site's global editorial coverage of managed security services providers. The fourth-annual list has expanded from 2019 (200 honorees) and 2018-2017 (100 honorees) amid MSSP Alert's continued, organic readership growth.

"It's an honor to be named to the MSSP Alert Top 250 Managed Security Service Providers List for the third year in a row," said Anne Bisagno, president, Xantrion. "We are excited to be included because we pride ourselves on our cybersecurity and compliance track record and expertise."

"After Nines Inc. and MSSP Alert congratulate Xantrion on this year's honor," said Amy Katz, CEO of After Nines Inc. "Despite the coronavirus pandemic, this year's honorees continue to accelerate their businesses, mitigate customer risk and safeguard digital assets worldwide."

Highlights from the associated MSSP Alert research include:

MSSP Revenue Growth: MSSP honorees, on average, expect to generate $19.15 million in revenue for 2020, up 16% from $16.47 million in 2019.
Geography: Honorees are headquartered in 25 different countries -- up from 19 countries in the 2019 report.
Profits: 84% of MSSPs surveyed expect to be profitable for fiscal year 2020.
Security Operations Centers: 67% have in-house SOCs, 24% are hybrid, 6% completely outsource their SOCs, and 3% are reevaluating their SOC strategies.
Cyberattack Trends: The most frequent attacks targeting MSSP customers in 2020 include phishing (95%), vulnerability (76%) and ransomware (69%) attacks.
Cybersecurity Solutions: In a continued sign of market fragmentation, MSSP survey participants mentioned 129 different hardware, software, cloud, and services vendors that assist their cybersecurity efforts -- up from 95 in 2019.
M&A: Mergers, acquisitions and private equity investments continue to accelerate across the MSSP landscape. Twenty high-profile deals involving MSSP 250 honorees have surfaced since last year's report.

The Top 250 MSSPs list and research were overseen by Content Czar Joe Panettieri (@JoePanettieri). Find the online list and associated report here: http://www.msspalert.com/top250.

About Xantrion Inc.

Experts in cybersecurity and technical support, Xantrion provides outsourced IT services for midsized companies in the San Francisco Bay Area. Its team of IT experts brings impeccable technical and business skills to every assignment. Featuring an award-winning strategic approach, SOC2 Type II certified security practices, 24/7 help desk, fixed fees, and a 99.9% uptime record, Xantrion is a proven partner for managed IT and security services.

Contact:
Anne Bisagno
Xantrion
510-588-8201
abisagno@xantrion.com

About After Nines Inc.
After Nines Inc. provides timeless IT guidance for strategic partners and IT security professionals across ChannelE2E (www.ChannelE2E.com) and MSSP Alert (www.MSSPAlert.com). ChannelE2E tracks every stage of the IT service provider journey — from entrepreneur to exit. MSSP Alert is the global voice for Managed Security Services Providers (MSSPs).

For sponsorship information contact After Nines Inc. CEO Amy Katz, Amy@AfterNines.com
For content and editorial questions contact After Nines Inc. Content Czar Joe Panettieri, Joe@AfterNines.com

SOURCE Xantrion Inc.

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