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May 2020

This Week in the Copier Industry 15 Years Ago for the First Week of June 2005

Usually I will try an posting something interested from my day when posting these reruns.  Today I was an expect weed puller, fell off a ladder while painting and dumped a quart of paint on the pavers.  I also spent time planting flowers and cleaning up the homestead.  A full day of work and I got work tomorrow. I need a fraking vacation!

(4) Ricoh 105's w/ TRSystems MX front end vs. Xerox Neuvera and Canon IR110

Guest ·
I feel a little out gunned in this fight but feel its worth the effort if I can put it together. Does anyone have any competetive info that may help against the Xerox and Canon product? The solution I am proposing is a TR Systems MX front end pushing 4 Ricoh 105's. Both competitors are proposing 2 systems (2 IR110's etc.) My combined print speed and redundancy has caught the customers attention but I am concerned with 1.Image Quality 2.Printing on mylar tabs 3.Running large cover stock runs
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toshiba 900 is actually a ricoh 1105

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hi again this toshiba is actually a ricoh 1195 with the toshiba emblem I will have questions for you guys from time to time TIA Patricia
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Color adjustment Savin 3224(B147 series)

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We sell both products. We are against a KyoceraMita version of the CF3102. I'm familiar with the settings on the CF3102 and can tweak the colors pretty good. How can I tweak the colors on the Savin 3224. I have not been to school on this machine so I'm not yet familiar with the color settings. About all I know for color settings on this machine are the "Auto Calibration" that the machine does on its own. The specific complaint is the red on the 3224 are not as rich as they are on the other
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Ricoh launches new MFD colour range AUS

Guest ·
been refined to ensure colour accuracy. This superior output quality enables companies to generate high-quality marketing material for less than it would cost to outsource to a specialist printer. Further keeping costs in check, Ricoh’s User Code Access facility can restrict access to colour printing to only those staff authorised to use it. Security has also been enhanced with data encryption and HDD Data Overwrite systems. Utilising technology developed by the US Department of Defence, the
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Re: e cabinet

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its not stolen guys, it boots up. I just am not ricoh trained, minolta and konica are my gig. i figured it let i would ask RFG guys befor i sell it and not know what the heck it does. Gregg
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Ricoh Enterprise MIB

Guest ·
Hello, Can anyone direct me to where I can find the Ricoh Enterprise MIB definition file? Any help would be much appreciated!
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Ricoh Connected East

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Is anyone going to the NJ conference. I will be there and post here if you are going.Thanks
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Re: toshiba 900

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thank jomama(like that name) I have just recently started with this company great company however strictly Toshiba when I saw this 900 I said hmmmmm looks like an 1105 even the service manual bears a strange resemblence to the ricoh manual with the exception on no product code A295 I believe again thank you
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Re: Around The World with Ricoh II

Guest ·
operations in London, Middlesex and Wellingborough. However, expansion in Coventry will enable the company to achieve its 30% growth target over the next three years. Ricoh is the 8th largest IT company in the world, and is number one in terms of market share the European copier market. It also has existing experience of sponsoring stadiums, such as the hugely successful Ricoh Coliseum in Toronto, Canada. Takahisa Yokoo, MD of Ricoh UK Ltd, said: “We are delighted to be involved with such a high
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Re: EMP 156

Guest ·
This is the Hitachi 156 ppm printer. Different Ricoh aquisition. Go to this web site: http://www.hitachi-printingsol...us/prods/emp156.html May not be available through RFG ??? This document has been archived, please send me an email in order to purchase. art@p4photel.com EMP_156_Brochure.pdf
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Re: (4) Ricoh 105's w/ TRSystems MX front end vs. Xerox Neuvera and Canon IR110

Guest ·
The Xerox products being proposed is the Nuevera 100 and the Canon product is the Image Runner 110.
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Re: (4) Ricoh 105's w/ TRSystems MX front end vs. Xerox Neuvera and Canon IR110

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I would suggest that you get all the help you can from your Ricoh reps. Also, I will tell you that I have not had any luck printing on Milar Tabs. I assume that is what you need, not just the ability to print on tab stock where only the holes are milar reinforced. You should be OK with peaks of 2.2 million but I wouldn't commit to a 5 year lease if I had any say in the matter.
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2035 storing and retreiving on the Doc Server

Guest ·
I have a customer who has their T's and C's preprinted on the backside of their sales slips (orders) and invoices. Is their a way to store them in the document server and have them print automatically on the backside of their orders and invoices? They change their t's and c's often and preprinting them and sticking them into back into the drawer is not a solution they are looking for.
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Re: DWG errors

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Are you inserting the DWG file directly into Plotclient WIN and then adding other files types or are you submitting the request from Autocad? I am not aware of being able to drop a DWB file directly into Plotclient WIN. I would think that you could submit the print request from Autocad, have the desktop automatically open Plotclient WIN and drop the DWG's in to the job. Then from Plotclient WIN, I would think you could add other file types and send all to print. Let me know how the job is
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Re: DWG errors

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also, check paper sizes and media types. If paper area is set for a different size than loaded in the copier, you can get that error. if you right click on the job in plotbase after it has errored and look at job info, you get more detailed info on why the job set split occured.
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Re: Leads in British Columbia

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Financial Officer and Chief Operating Officer 604-473-3604 greznik@infowave.com Scott Weber Vice President, Sales and Business Development Paul Townsend Vice President, Development Rob Smith Vice President, Professional Services William R. (Bill) Pieser Vice President, Marketing Leah Gabriel Director, Marketing and Corporate Communications 703-247-0553 lgabriel@infowave.com Lori-Ann Robb Media Relations contact 604-473-3602 lrobb@infowave.com OFFICE(S) Infowave Software, Inc. 4664 Lougheed Hwy
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Re: Leads in Colorado

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a portion of the proceeds for acquisitions. PARTNERS none stated PEOPLE Luis R. Lopez, M.D. Chief Executive Officer and Chairman Douglass T. Simpson President and Chief Operating Officer Ann L. Steinbarger Vice President, Sales and Marketing Taryn G. Reynolds Vice President, Technology Catherine A. Fink, Ph.D. Vice President and General Manager Paul Bates Managing Director, Corgenix UK Ltd. William H. Critchfield Vice President and Chief Financial Officer 303-453-8903 wcritchfield@corgenix.com
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Re: Leads in Georgia

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communications and entertainment services to residential and business customers in the southeastern United States. (number of employees: 1448) EVENT 05-26-2005-$9.2 million in financing OPPORTUNITIES company expected to make purchases to support... - general corporate purposes potential opportunity to provide... - recruiting for sales professionals - products and services to support increased marketing activities; services may include PR activities, collateral material development, advertising
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Re: Leads in Massachusetts

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Brix Networks http://www.brixnet.com WHAT IT DOES It develops and markets real-time performance management and service assurance solutions for VoIP networks and services. EVENT 05-24-2005-$1.5 million in venture financing from TELUS Ventures OPPORTUNITIES company expected to make purchases to support... - accelerating sales, marketing and product development initiatives potential opportunity to provide... - products and services to support increased sales activities - products and services to
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Re: Leads in Ontario

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increased sales activities - products and services to support a field sales force - equipment and systems for operational requirements - services to support increased business development activities - products and services to support its technical infrastructure - products and services to support growth in target markets, including marketing, research and advertising services. The financing consists of $33 million in equity funding and $15 million in operating capital financing. PARTNERS none stated
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Re: GE Return instructions

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If you are still needing the return instructions for future use, I still have a link with GE. Not for new sales, but for getting my customers away from one of the most back-stabbing vendors I have ever seen. I have one customer who had about 130k with GE. When renewal time came in January, the customer opted to return the equipment, and have us put them with CIT. We returned the equipment to Wolff Enterprises via Bekins Van Lines. First off, Wolff signs for the equipment, but does not
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Re: GE Return instructions

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The best one that happened to me was Citi tried to say the right side finisher was missing on a Ricoh. I said bring it on if you want to sue me....it was subsequently dropped. Nice try Citi
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Re: Leads in Minnesota

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Cash Systems, Inc. http://www.cashsystemsinc.com AMEX:CKN WHAT IT DOES It provides cash access and related services to the retail and gaming industries. (number of employees: 181) EVENT 05-23-2005-Announced the appointment of a new Executive Vice President of Sales and Marketing OPPORTUNITIES potential opportunity to provide... - products and services to support increased sales activities - products and services to support increased marketing activities; services may include PR activities
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Re: Leads in Arizona

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Total Fab Solutions, Inc. http://www.totalfabsolutions.com WHAT IT DOES It provides outsourced chemical mechanical polishing (CMP) services to the semiconductor and similar industries. EVENT 05-25-2005-Announced the appointment of a new Vice President of Sales and Marketing OPPORTUNITIES potential opportunity to provide... - products and services to support increased sales activities - products and services to support increased marketing activities; services may include PR activities
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Re: Leads in California

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Apani Networks http://www.apani.com WHAT IT DOES It develops encryption and access control solutions to secure data flow within corporate networks. EVENT 05-25-2005-$16 million in a second round of financing from Unicharm Corporation OPPORTUNITIES company expected to make purchases to support... - working capital - expansion potential opportunity to provide... - products and services to support increased sales activities - products and services to support a field sales force - equipment and
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Re: Leads in Maryland

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sales force - products and services to support increased marketing activities; services may include PR activities, collateral material development, advertising, and direct marketing services - services to support increased business development activities The company recently launched its E.coli detection kit for food processors, and plans to introduce additional products for the food testing and human clinical diagnostics markets. PARTNERS none stated PEOPLE Joe Hernandez Founder and Chief
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Re: Leads in Jersey

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physicians. (number of employees: 1152) EVENT 05-20-2005-GOING PUBLIC-Filed for its initial public offering (IPO) OPPORTUNITIES company expected to make purchases to support... - increasing promotional activities - advancing clinical development projects - general corporate purposes potential opportunity to provide... - products and services to support increased sales activities - products and services to support a field sales force - recruiting for sales professionals - products and services
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Re: Leads in New York

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MediaSentry Inc. http://www.mediasentry.com WHAT IT DOES It provides content protection and business management services to the music, motion picture, publishing and software industries. EVENT 05-25-2005-Announced the appointment of a new Senior Vice President - Sales and Marketing and Director of Research OPPORTUNITIES potential opportunity to provide... - products and services to support increased sales activities - products and services to support a field sales force - services to support
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Re: Leads in Texas

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include recruiting services, commercial real estate services, and office equipment and supplies. The company recently opened a 25-person office in Houston to support expansion in that city. It has started brand awareness efforts in Houston. The company plans to open two to three new office during 2005. It will open an Atlanta office this summer. PARTNERS none stated PEOPLE Kelby Hagar Founder, President, and Chief Executive Officer Mark Gannon Vice President of Sales-Houston OFFICE(S) Digital
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Re: Leads in Washington

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Attenex Corporation http://www.attenex.com WHAT IT DOES It develops software for document analysis and visualization tools for electronic discovery in corporations, law firms and government agencies. (number of employees: 33) EVENT 05-23-2005-$5 million in funding led by Voyager Capital OPPORTUNITIES company expected to make purchases to support... - expanding sales, marketing and customer support operations potential opportunity to provide... - products and services to support increased sales
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DWG errors

Guest ·
In my latest installation, I have had and error message occur that I have not seen before and Ricoh's Tech support doesn't seem to have any answers. Has anyone else seen this error and have you found a solution? Here is the scenario, when creating a job in "plot client" if we are including a "DWG" file as part of the job when it gets to plotbase I get the following error message; Set splitting was stopped due to an error code is: Job was canceled due to Any feedback would be appreciated. The
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RISO Introduces MZ90

Guest ·
RISO Introduces MZ90 at AIIM ON DEMAND New Printer-Duplicator Unit Engineered to Make Two Color Printing Faster and Easier Than Ever. DANVERS, MA, June 2, 2005 – RISO, Inc., a worldwide leader in digital printing technology, recently unveiled its newest product, the MZ790 Printer-Duplicator, at AIIM On Demand. Engineered to provide speed, versatility, high quality output, and outstanding ease of use, the MZ790 gives users a choice between printing in a single color or adding the power and

Sales Professionals Collect Stories, Are You A Story Collector?

“We are all storytellers. We all live in a network of stories. There isn’t a stronger connection between people than storytelling.” 
Jimmy Neil Smith, Director of the International Storytelling Center

We all love a great story. If you want to successfully sell yourself, your vision, your ideas, and your products, you must recognize the power of storytelling.

You must become proficient in telling your own story! You do have a story and I'm here to say, it must be told.

Become a story collector and storyteller

How well do you know your own story?

How well are you sharing your story?

If you want to sell, you have to make people want to listen to you AND storytelling is a must have sales skill.

Reflect upon this for a moment... Many of you tell stories just to tell them. However, when you start asking people why they listen to and then share, there's always a reason. It might be to encourage, inspire or sway you into thinking differently.

Humans, we are empathic in nature. And as such, we respond to stories because they cultivate emotion, a sense of togetherness, and a connection.

If we agree stories help you to sell, then what makes up your sales story? Sit for a moment and self-reflect upon your sales story.

"Every story you tell is your own story."
Joseph Campbell

Why must you become a story collector?

  • People retain more through stories
  • Stories appeal to our emotional side
  • Stories create visualization
  • Stories encourage action and inspire

PEOPLE BUY STORIES

Stories are all about people, relationships and the connections between them. Can your story influence your clients or your prospects in some way? Can it inspire them on a journey to business betterment?

Telling your story and the stories of others, changes everything.

Stories are memorable, but more importantly are your stories tugging on the heartstrings?

I encourage you to move your focus away from B2C or B2B. In fact, every business interaction is H2H, Human to Human and Heart to Heart.

Imagine for a moment... what would happen if people heard your story within seconds of landing on your LinkedIn profile? Would it change the course of conversations? Would it change their opinions or perception of you?

Become a story collector and storyteller, why?

  • Stories create an emotional bond
  • Stories motivate us
  • Stories teach and prepare us

Stop with product centric conversations. Stop with the data dumps. Stop with the sales spew and corporate crapola!

Products and features don't communicate feelings and meanings, your story does.

You can overcomplicate this all you want, BUT... your clients, your prospects and YOU, buy stories.

  • Are you collecting stories?
  • Are you collecting what motivates your clients into taking action?
  • Are you collecting their stories that tug on their heart strings?
Your story must be true, and it must be an authentic representation of why you’re different from all the other empty suits.

COLLECT CLIENT STORIES

If we all can agree stories sell then let's think what would happen if you collected, bottled up and repurposed your client stories? Would you open up more genuine, real and authentic conversations?

Sales professionals are relationship connectors. They connect to the hearts and minds of their clients through stories.

Imagine for a moment... you're having a conversation with a prospect that sparks a client story, how many of you right now can pull from your client story library that will tug on the hearts and minds of your prospects?

Storytellers are great story collectors. Are you?

I encourage you to uncover your client stories.

Here are a few questions to help you capture your client stories:

  • What challenges or obstacles have we helped you to overcome?
  • What do you appreciate the most about our partnership?
  • What was the reason you decided to do business with me?

BRINGING IT HOME

A true sales professional understands the story they tell is not about their personal greatness.

They get to the core of what matters. They involve the heart. The stories they share are sincere, heartfelt and not canned.

Sales is all about the art of the help. Art rhymes with heart. Get your clients and prospects to hear with their heart.

I will leave you all to reflect upon the following:

  • Is your story relevant to your clients and prospects?
  • Is there a point to your story?
  • Is there a message behind your story or is it self-serving?
We all have a story to tell, how well do you know your story?
No alt text provided for this image

I understand, I get where you all are coming from. Every day, I walk in your shoes. I am fully committed to helping your sales team integrate social aspects and heartfelt strategies into your current sales process to grow new business. I want you to get results. This is why I am passionate about doing this the right way, the genuine way, the authentic way! It's about understanding value before visibility.

Selling From the Heart is making a difference! I poured my heart into every page of this book and I think you're going to love it. You can find it on Amazon in paperback, kindle and in audio. You can click on the book image below and this will take you to Amazon.

No alt text provided for this image

You can find more material inside Selling From The Heart.

In a world full of empty suits, I'm passionate about helping sales reps succeed by getting valuable before they get visible. I help sales teams understand the true value they bring to the market. 

I appreciate getting the opportunity to share my stories. Integrating the use of social and sharing my story on LinkedIn was my “game-changer” in the highly competitive office technology world. With great pride I transform, challenge, coach and inspire sales teams to grow new business by helping them share their story and how they communicate it out by integrating the use of social inside the sales process. You can follow me on LinkedInTwitterFacebook and on my podcast by clicking on Selling from the Heart.

 

 

MSP & MSSP Industry Notes for May 30th, 2020

May 30th, 2020

MSP & MSSP Industry Notes

Sponsored by

Arcoa Group

ARCOA Group is here to help you successfully manage your IT Asset Disposition process. We help you recover value from retired electronic equipment through responsible methods of reuse and recycling.  We ensure proper handling of assets which may contain data, while being environment stewards for assets that have no reuse value and are headed for recycling. We’ve built a robust de-manufacturing process to offer additional options for asset value recovery by disassembling equipment for commodity grade materials, which can be diverted from landfills and be used to create new base materials.

ABBYY releases FineReader Server 14.2

  • Launches new version of FineReader Server to streamline document workflows
  • ABBYY’sFineReader Server 14.2 automatically converts large-scale collections of documents into accessible and searchable digital repositories, enabling seamless enterprise-wide document processes
  • dedicated webpage for OCR and file conversion which enables employees to convert documents whenever they need to
  • Offers digital signature support allowing users to sign batch documents automatically

Zscaler Acquires Edgewise Networks

  • Zscaler provides cloud security
  • Edgework Networks provides application to application communications for public cloud and date centers
  • Edgewise discovers individual applications and their legitimate communication patterns and, using AIand machine learning algorithms
  • “Edgewise is highly innovative technology that enables application segmentation without having to do traditional network segmentation which is often done with virtual firewalls

Fortune 500 company NTT discloses security breach

  • Nippon Telegraph & Telephone (NTT), the 64th biggest company in the world, according to the Fortune 500 list, has disclosed today a security breach
  • NTT says hackers gained access to its internal network and stole information on 621 customers from its communications subsidiary, NTT Communications
  • The hack took place on May 7, and NTT says it became of the intrusion four days later, on May 11
  • The company says hackers breached several layers of its IT infrastructure and reached an internal Active Directory

Greater Cincinnati university among 5 in US recognized for IT innovation

  • Northern Kentucky University’s Office of Information Technology is one of five universities to to be honored with the CIO 100 Award for 2020
  • Sponsored by CIO Magazine
  • The magazine’s annual CIO 100 Award celebrates 100 premier organizations and teams that are using IT to deliver business value

Tasan Promoted to Lead IT Strategy of Core Banking Tech at DCI

  • Data Center Inc. (DCI), the privately-owned developer of iCore360® core banking software
  • Named Sencer Tasan its newest Chief Technology Officer (CTO) to lead the company's core IT infrastructure and digital ecosystem
  • DCI is the developer of the award-winning iCore360® core banking software and related technologies for community banks nationwide

Aptum Launches Managed DevOps Service Powered by CloudOps to Simplify and Streamline ...

  • Aptum, a global hybrid cloud and managed services provider
  • launched its Managed DevOps Service in partnership with CloudOps, a cloud consulting and professional services company specializing in DevOps
  • The Managed DevOps Service offers a cloud-based DevOps platform that allows customers to automate their development pipelines and reduce application delivery times
  • Managed DevOps Service from Aptum is a fully managed stack, running on cloud infrastructure

Aptum’s Managed DevOps Service solves several common DevOps challenges for customers:

  • Speeds up application development times
  • Avoids costs and time involved in hiring and retaining DevOps platform talent
  • Multi-cloud support enables agile and flexible deployments
  • Supports hyperscale and private clouds, allowing companies to choose the most cost-effective option
  • Customizable deployment of the data and control plane to comply with data sovereignty regulations

DISYS Managed Services Re-Launched as D2M

  • D2Mannounces its re-launch as an independent division of DISYS and with expanded services
  • D2M is an outcome-driven service and solution partner that serves enterprises across their Information Technology operations
  • The re-launch is a strategic growth plan initiative for 2020
  • D2M is headquartered in McLean, VA, with more than 45 offices worldwide

CloudShark Integrates with Palo Alto Networks Cortex XSOAR to Accelerate Incident Response

  • -QA Cafe, a provider of innovative test and analysis software solutions for communication and information technology teams
  • announced that CloudShark Enterprise, a secure packet analysis and management platform designed for increasing team efficiency, is now integrated with Palo Alto Networks Cortex XSOAR (previously Demisto)
  • Using CloudShark, analysts can share packet captures more easily and perform retrospective analysis across historical data without the need for additional software
  • Cortex XSOAR is an extended security orchestration, automation, and response platform that unifies case management, automation, real-time collaboration, and threat intel management
  • Palo Alto Networks and QA Cafe will host a joint webinar demonstrating the Cortex XSOAR and CloudShark integration on Wednesday, June 17, at 11:00 a.m. PT. Interested parties can register here

IT Tech Packaging, Inc. Signs Letter of Intent to Acquire Intelligent Healthcare IT Solution Provider

  • IT Tech Packaging, Inc. (NYSE MKT: ITP) ("IT Tech Packaging" or "the Company"), a leading manufacturer and distributor of diversified paper products in North China
  • announced that its operating entity in China, Hebei Baoding Dongfang Paper Milling Company Limited ("Dongfang Paper"), has entered into a letter of intent to acquire 60% equity interest in Baoding Huizhi Ruixing Information Technology Co., Ltd
  • a new high technology company with registered capital of RMB10 millionfocused on providing intelligent healthcare IT solutions to hospitals, medical institutions, government agencies, enterprises and public institutions in China

Next-Generation Cloud Printing brings driverless printing to ThinPrint's ezeep platform

  • ThinPrint’s ezeep for Azure, the company’s platform for cloud printing developed specifically for Microsoft’s Windows Virtual Desktop
  • First cloud printing solution to enable print rendering to take place entirely in the cloud
  • new ezeep Hub to be used in branches and remote offices as a plug-and-play device for immediate network printer availability
  • With ezeep’s new cloud rendering, almost all existing and new printer models can now be addressed with their individual characteristics

Sharp IT budget cuts expected in wake of COVID-19

  • Posted in CIO
  • Gartner and IDC have revised their forecasts for 2020 in the wake of the pandemic, and the outlook is grim
  • Worldwide enterprise IT spending, including telecommunications and business services, rose 5.0 percent year on year in 2019
  • Four months later, IDC now expects overall 2020 IT spending to drop by 5.1 percent
  • Gartner is even more pessimistic, expecting worldwide IT spending to fall by 8 percent this year, compared with a rise of 1 percent it calculated for 2019

Cybersecurity: Half of employees admit they are cutting corners when working from home

  • Posted on ZDNet
  • Analysis by researchers at cybersecurity company Tessian reveals that 52% of employees believe they can get away with riskier behaviour when working from home
  • According to Tessian's The State of Data Loss Report, some of the top reasons employees aren't completely following the same safe data practices as usual include working from their own device

Wipro positioned as Leader for Public Cloud Infrastructure Professional and Managed Services

  • Wipro Limited, a global information technology
  • Positioned as a 'Leader' in Gartner's 2020 Magic Quadrant for Public Cloud Infrastructure Professional and Managed Services, Worldwide
  • This Magic Quadrant is focused on MSPs that have deep technical expertise with hyperscale providers, effective cloud management platforms (CMPs), and managed services that leverage automation, where possible

Lead for Information Technology Services in Pennsylvania

Department of Justice Awards Leidos Follow-On Managed IT Service Contract

  • Leidos (NYSE:LDOS), a FORTUNE® 500 science and technology leader, was awarded the Enterprise Standard Architecture V (ESA V) task order to provide managed IT services for the Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF) within the Department of Justice (DOJ)
  • single award hybrid task order has one ten-month and two one-year base periods of performance followed by six one-year option periods
  • It includes a ceiling value not to exceed $850 million. Work will be performed in Washington, D.C. and Clinton, Miss., supporting both domestic and international customer sites

 

 

This Week in the Copier Industry 5 Years Ago for the First Week of June 2015

Enjoy these awesome threads about the copier industry 5 years ago this week.



TOPIC

Konica Minolta Launches New Dispatcher Phoenix Features for Educators

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. Konica Minolta has won numerous awards and recognition, including placement in the Leaders Quadrant on the G2014 Magic Quadrantartner for Managed Print Services (MPS) and Managed Content Services (MCS). Konica Minolta has been recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for eight consecutive years. Konica Minolta, Inc. has also been named to the Dow Jones Sustainability World Index for three years in a row. For more information, please visit
BLOG POST

Top Ten Copier & MFP Proposals for April 2015

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, please consider a Premium Membership to view and print these quotes and to also have access to the entire Print4Pay Hotel site. Enjoy!! Bid Tabulation for Xerox_Sharp_Samsung_Canon_Kyocera.pdf P4P Pricing on the street Xerox 5655PT.pdf P4P Pricing on the street XEROX WC5638 .pdf P4P Pricing on the street Xerox 5655PT (v2).pdf P4P Pricing on the street Xerox 4260XF .pdf Multiple Copier Pricing Spreadsheet P4P Pricing on the street XEROX W5638T .pdf Xerox Proposal Samsung SCX-8240 Multifunction.pdf
TOPIC

Dahill Office Technology Corporation, a Xerox Company, Continues Expansion Plan with Waco Office

 · 
Dahill Office Technology Corporation, a Xerox Company announced the opening of their new sales office located at 510 N. Valley Mills Drive #503, Waco, TX 76710. The branch will offer a wide range of office technology document solutions in addition to its 3-D printers, multi-function devices and copiers. The company celebrated the ribbon cutting with an open house event, introducing Central Texas Regional Director Josh Pike, Waco Branch Manager Gib Magill and their team to customers and the
TOPIC

Kyocera Named ‘Recycler of the Year’ for 8th Time by City of San Diego; Also Receives ‘Manufacturer’s Responsibility Award’ from Industrial Environmental Association

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company at facebook.com/kyoceramobile or twitter.com/kyoceramobile . Kyocera Corporation , ( http://global.kyocera.com/ ), the parent and global headquarters of the Kyocera Group, was founded in 1959 as a producer of fine ceramics (also known as “advanced ceramics&rdquo . By combining these engineered materials with metals and integrating them with other technologies, Kyocera has become a leading supplier of solar power generating systems, mobile phones, printers, copiers, electronic components
BLOG POST

A Unique MFP Proposal with the Help of Ben Franklin & ESP/SurgeX

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#2 (8 people) 8 laser printers 2 fax (one for inbound and one for outbound) 1 large copier (MFP) this also was not connected I did my usual routine, gathered config sheets from every printer, got the meter reads from the copiers and printer along with the reports from the faxes for inbound an outbound pages. Once I gathered all of the information, I went back to office and looked up the cost per page for each device and put together a ROI spreadsheet for the customer. As per usual, I indicated
TOPIC

Konica Minolta opens new branch in Cincinnati

 · 
May 11, 2015 12:16 PM EDT Send to a Friend RAMSEY, N.J. and CINCINNATI, May 11, 2015 (GLOBE NEWSWIRE) -- Konica Minolta Business Solutions, one of the world's leaders in information management focused on enterprise content, technology optimization and cloud service announced today that they will unveil a new branch in Cincinnati, OH. On May 13, Konica Minolta will hold an opening ceremony followed by break out sessions and full day event including giveaways to celebrate its newly designed sales
BLOG POST

7 Tips to Help Win Net New Competitive Copier & MPS Deals

 · 
"My pipeline is always 100,000k+ and I'm required to do 12-15 appointments per week. I'm finding the opportunities, but not winning competitive deals. (I have a small base list of 10 accounts)." Was one of the statements that was emailed to me by a Print4Pay Hotel member in Canada this week. I thought this would make a good topic for this week to see if I can help. Ok, I'm thinking if you only have a base of 10 accounts and you're not winning competitive deals that means all of your business is
TOPIC

PSIGEN Releases New Canon imageFORMULA ScanFront 330 Routing Panel

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Bruce Hensley, CEO of PSIGEN Software, Inc. "Canon U.S.A., Inc. is proud that the combination of Canon and PSIGEN products can provide customers with a user-friendly method to streamline image capture and processing," said Junichi Yo****ake, senior vice president and general manager of Business Imaging Solutions Group, Canon U.S.A., Inc. "We look forward to providing our customers with expanded scanning and processing capabilities." Canon's ScanFront 330 is a full-featured, easy-to-use desktop
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RICOH EXPANDS PARTNERSHIP WITH EMC TO DELIVER BUSINESS-QUALITY FILE SYNCHRONIZATION AND SHARING

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, please visit www.ricoh-usa.com.  | About Ricoh | Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2015, Ricoh Group had worldwide sales of 2,231 billion yen (approx. 18.5 billion USD). The majority of the company's revenue comes from products, solutions and services that improve
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Buyers Lab Print Out

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Can anyone send me the buyers lab spec sheet of the Savin mp4054. We are using Printer Benchmark currently and it doesnt have the place in the specs where it shows Savin, also sold as Ricoh and Lanier. One of my sales reps is working with a CPA firm and RBS told the customer Ricoh and Savin weren't the same thing and Ricoh was a much better product, and the customer believes it now and nothing we have available to show him has changed his mind. He also thinks our rep is lying to him about them
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Canon Business Process Services: Outdated, Inefficient Workflows Still Hindering Business Productivity at Many Companies

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obtaining by automating document workflows. These returns include cost and time savings, productivity improvement and error reduction. For insights contained in other Canon Business Process Services white papers, survey reports and case histories focused on process automation visit the Resources page of Canon’s website. About Canon Business Process Services Canon Business Process Services, Inc. offers a comprehensive portfolio of managed services and technology across information and document
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Bytes announces metallic colours for Xerox Colour 1000i

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Press offers key benefits: • Xerox’s industry leading automation and availability, leading to more production time and profit • It maximises the number of sellable jobs a customer can produce each day • Print shops can migrate metallic jobs from offset/foil stamping to digital for applications like invitations, certificates, business cards, photo applications, posters, direct mail campaigns, speciality applications, and brand managed colour applications. The Xerox Colour 1000 (with optional fifth
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Tiertime's "Made in Space" Challenging 3D Printing in Microgravity Environments

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Tiertime Technology Co., Ltd. (Tiertime) announces that a Chinese aerospace institution and Tiertime have joined efforts to develop 3D printers in a microgravity environment for the Aerospace Industry using Tiertime's desktop 3D printer UP Plus 2. The alliance includes a collaboration of design, research and innovation in 3D printing technology, and it will spur further adoption and development of 3D printing technology in China's Aerospace Industry. In this project, Tiertime needs to make a
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Konica Minolta Buys Symquest (VT)

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The trend continues as Konica Minolta buys Symquest, a large Independent dealer in Vermont. http://globenewswire.com/news-...oup-Acquisition.html The Big Crunch Continues! Still a great time to be a large regional independent Dealer! That's my $0.02 Vince McHugh
FILE PREMIUM

Ricoh MP C5503_MP C2003 Pricing.xlsx

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Tinkerine wins "Best 3D Printing Product" award at Consumer Electronics Show Asia 2015

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Highlights Tinkerine's Ditto TM Pro wins Best 3D printer award at CES Praised for higher performance and strong value Changes perception of 3D printing VANCOUVER , June 1, 2015 /CNW/ -– Tinkerine Studios Ltd. (TSXV: TTD, FSE: WB6B and OTC: TKSTF), Canada's leading manufacturer of desktop 3D printers and 3D printing educational content, is pleased to announce that its Ditto™ Pro printer won the "Best 3D Printing Product" award at the Consumer Electronics Show Asia 2015, ("CES") held in
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Taking Trees Out Of The Paper Equation

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because their new brewer does not allow customers to use “reusable” K-cups. There was enough of a consumer uproar that Keurig execs publicly stated they were wrong . Sales on the new units were down 23% and an article in the Washington Post said it was likely due to the consumer backlash. Talk about power to the people. We have many examples of consumer clout happening in our own industry. As Managed Print and office equipment dealers, we have responded by developing recycling programs for
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Sharp expects to post 180 billion yen loss in current year: report

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Japan's struggling electronics maker Sharp Corp is set to post a net loss of 180 billion yen ($1.45 billion) in the current year through next March, Kyodo News reported on Thursday, without citing sources. Sharp last month secured a $1.9 billion bailout, its second major bank-led rescue in three years, and reported a net loss of 222 billion yen in the last fiscal year, its third net loss in four years.
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Struggling Sharp to cut employees’ base salaries by 1% to 2%

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OSAKA – Struggling electronics-maker Sharp Corp. plans to cut employees’ base salaries by 1 to 2 percent from August through March next year in a cost-cutting effort to return to profitability, sources close to the matter said Wednesday. The plan, which its labor union has been informed of, comes after Sharp fell into the red again in the business year that ended on March 31, posting a net group loss of ¥222.3 billion ($1.8 billion) following just one year in the black amid intensifying
COMMENT

Re: Ricoh Multi Copier Lease Award in Missouri

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Thank you for sharing this and your observation...yes, very low cpc, and it's fixed for 5 years. Guess they have low overhead in that part of the country...
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Re: Buyers Lab Print Out

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You might also show them the attached Assured Parts Availability List. This not only proves your point, but illustrates that it has been true for a very long time.
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Integrated cloud environment (ice)

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We have now started selling new Ricohs and I have a prospect that would like to scan directly to Evernote, supposedly the ice program will allow this. Does anybody have any experience in this? Is this a solution I can offer to customers that have existing machines? Thank you in advance.
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How Replacing Paper With ECM Benefits All Business Departments

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Moving to an enterprise content management system ( ECM ) offers huge benefits for accounting departments, including improved efficiency, cost savings and — when correctly implemented — a great return on investment. But other departments may resist using an ECM system, often because they don’t see how ECM fits into their processes and ways of working. Legal departments tend to resist ECM either due to compliance and regulations or to misconceptions about the validity of digital documents
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Re: Sharp expects to post 180 billion yen loss in current year: report

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June 5, 2015 Company name: Sharp Corporation Name of representative: Kozo Takahashi President Director (Code: 6753) Sharp's Comment on media reports regarding speculations on Sharp's consolidated financial forecast On June 5, there were media reports regarding Sharp’s consolidated financial forecast for the year ending March 2016. However these reports are not based on Sharp’s announcement. Furthermore, there is no fact of Sharp making decision to record the loss for the businesses including
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Re: Integrated cloud environment (ice)

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yes, ICE will scan2evernote. You can offer to existing MIF as long as they are Ricoh devices and have browsers that accept the ICE. If your order the new smart monitor display, you do not need to order the browser for the new systems.
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W5100en wide format options

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Can anyone help? Does Ricoh have the 2nd roll feeder available for the W5100en?
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Putting it all Together: One Meeting at a Time

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Putting it all Together: One Meeting at aTime by Print Audit I often get asked about the culture of our companies. Other business owners wonder how we can get so much done and seem to have so much fun. The answer is autonomy, our team knows what we need to get done and they understand the parameters within how to accomplish those goals. Read more of this post
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Re: Sharp's Default Risk Jumps as Government Rescue Prospects Fade

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That produced some very good PP devices, however they don't seem to compete will in that league. I wonder how bad that investment missed the mark?
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Re: RICOH MP 401SP vs SP4510SF Equals WTF!

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The only way this works is when you are doing a fleet replacement against aging HP's. There are a zillion 42XX HP's and even though they are cheap to run on 3rd party cartridges customer are looking for something new. We are seeing closer to .01 on the MP 401 and SP 4520 which opens up lots of possibilities. Put 20 of them on a lease, replace the whole fleet with a single model and end up with a TCO of .013 or so. Getting to a single invoice, supplies and contact is icing on the cake.
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Re: Sharp expects to post 180 billion yen loss in current year: report

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...whoa for 2015!! Where are they going to get that loot from?
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Re: W5100en wide format options

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Yes, installed a machine with one a few months back. That being said, it took over a month to get one, but it did eventually arrive.
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Re: W5100en wide format options

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TY Tx, also heard that there are zero available now.
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Oce Plotwave 500 receives top honor

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Design Awards, alongside several other Canon devices, marking the 21st consecutive year that Canon has received iF Design Awards for its products. “The OcÉ PlotWave and ColorWave printers represent the perfect balance of visual and functional design,” said Yuichi Miyano, Director, Wide Format Printing Group, Canon Europe. “They feature unique internal elements to deliver high quality and reliable print output at high speeds. Ergonomic features make the printers easy to use, while high quality
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How Document Management Systems Are a Game Changer for Accounting Firms & Their Clients

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month can become expensive. A robust DMS system enables archived and stored emails to be sent via traditional emails, and, if integrated into a secure web portal, confidential files can be sent securely via the web. This saves a vast amount of money in printing costs and postage. Saving Business Time: A good DMS allows employees to be utilized for more important purposes than pushing paper. DMS is a management tool that reduces paper dependency so that folding and stuffing envelopes becomes a
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All Covered bolsters help desk capabilities with new acquisition

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The IT Services Division of Konica Minolta, All Covered, absorbs assets of Maryland-based America's Remote Help Desk. RAMSEY, N.J., May 21, 2015 (GLOBE NEWSWIRE) -- All Covered, the IT Services division of Konica Minolta Business Solutions USA, and one of the nation's top ranked IT Services companies, has acquired the assets of America's Remote Help Desk (ARHD) of Eldersburg, MD. The acquisition will greatly increase the scope of All Covered's help desk support services. "Welcoming the ARHD
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Re: Need Wholesaler for off lease wide format

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I've contacted Midwest EBU Greater Phili and nothing, anyone else have ideas for an off lease Ricoh W5100???
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Re: Need Wholesaler for off lease wide format

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Might try: Bob Taylor Copier Brokerage P.O. Box 315 Auburn, KS 66402 785.256.6244 785.220.4055 (cell) Mail to: bobtaylor1@wildblue.net He is more of a sourcer than a wholesaler and his sources may be all the same ones you have tried but he may have sources we don't know about.
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Communications Systems, Inc. Subsidiary, JDL Technologies, Acquires Twisted Technologies, Inc.

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revenue base, and building on its strengths in the healthcare IT space. We expect this complementary acquisition to result in a number of cross-selling opportunities, and over time envision leveraging Twisted Technologies’ experience with McKesson’s Practice Management and EMR solutions to expand JDL’s offering into existing and future ambulatory markets.” About JDL Technologies JDL Technologies is a leading national Managed Services Provider and a well respected provider of HIPAA-compliant
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HP page wide video and info

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sustained productivity. The HP PageWide XL 8000 Printer does the job of two printers in one single device, providing monochrome and color prints at breakthrough speeds up to 60% faster than the fastest monochrome light-emitting diode (LED) printer.** * Printing at up to 30 D/A1 pages/minute and up to 1500 D/A1 pages/hour, the HP PageWide XL 8000 Printer is faster than alternatives for large-format printing of technical documents, GIS maps, and point-of-sale (POS) posters under $200,000 USD as of March
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BTA's Capture the Magic to Feature Keynote on Legendary Leadership

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Services Panelists: Lindsay Dick Collabrance Cedar Rapids, Iowa Pete Eckstrom Carolina Business Equipment Columbia, South Carolina Michael Schwartz Image Systems for Business Somerset, New Jersey Jenna Stramaglio MWA Intelligence Scottsdale, Arizona Educational Sessions Best Practices the 2015 Industry Benchmark Model Todd Johnson, partner, Strategic Business Associates Sales Is Still a Numbers Game, But the Numbers Have Changed Gil Cargill, owner, Are You Prepared to Engage Buyer 2.0
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True or False? A GIS imaging system is only as good as the quality of the scanned images.

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%20False%3A%20A%20GIS%20imaging%20system%20is%20only%20as%20good%20as%20the%20quality%20of%20the%20scanned%20images"Sign up to receive promotions and special pricing on all your favorite Contex scanners. www.contex.com 877.226.6839 salesamericas@contex.com See us at Esri User Conference Booth #2407
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DoxTek Announces the Acquisition of Matrix Imaging's ECM Systems Division

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as a Diamond Partner, one of only 13 worldwide. This focus along with strong partnerships with key vendor and distribution partners will allow the Matrix customers to receive an unparalleled level of support and service. As part of the acquisition, DoxTek is excited to welcome James Linhart in his new role with DoxTek as the Director of Sales, West Region, ensuring these customers retain a local presence from their new value added reseller. “We have worked with many of our customers for 10 years
BLOG POST

Data Breach Threats Shift for Healthcare Firms

GUEST · 
therein, as well as a lack of control over email security, can quickly lead to problems for medical firms. The time is now to deploy protective tools. -=Good Selling=-

This Week in the Copier Industry 10 Years Ago for the First Week of June 2010

It's late Friday night. I had a decent week for short week.  In 30 days we'll be halfway through 2020. Continued prospecting in during the summer will fill the pipeline for the 3rd and 4th quarters. It's time to grind!

Enjoy these awesome threads from ten years ago this week!

Konica Minolta releases bizhub 423 series

GUEST · 
color scan-to email, FTP server , SMB, USB or TWAIN scanning to PCs as well as security features such as HDD encryption, HDD job overwrite and network access control across the series. “In many cases, our competitors charge extra for the out-of-the box security features that come standard with our MFPs, giving customers another great reason to count on Konica Minolta for all their printing needs ,” said Kevin Kern, Senior Vice President, Marketing, Konica Minolta Business Solutions U.S.A., Inc
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Konica Minolta Receives Multiple 2010 Editor’s Choice Awards from Better Buys for Bus

GUEST · 
comprehensive product guides. Better Buys for Business recognized Konica Minolta with the following awards: bizhub® C652/C552/C452 Series and bizhub C360/C280 Series of Color MFPs as Editor’s Choice in the 2010 Color Copier Guide magicolor® 4695MF and magicolor 4690MF AIO Printers as Editor’s Choice in the 2010 Color Printer Multifunctional Guide bizhub C20 Series of Printers as Editor’s Choice in the 2010 Color Printer Multifunctional Guide bizhub 40P Series of Printers as Editor’s Choice in the 2010
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Konica Minolta Enhances Workflow Efficiency with Notable Solutions, Inc. AutoStore

GUEST · 
electronic documents from a copier, scanner, or printer, then routes the information into the appropriate business system based on the document type. As a result, business is done faster, with less effort — and with less paper. For more information regarding NSi AutoStore with Konica Minolta MFPs, please visit http://konicaminolta.nsiautostore.com . Konica Minolta Contact Rachel Reed Konica Minolta Business Solutions U.S.A., Inc. rachel(dot)reed(at)kmbs(dot)konicaminolta(dot)us Konica Minolta is a
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WFISD copier deal breaks down

GUEST · 
awarded bid and make a claim on the bid bond — a career first. The bid bond provides insurance to the district of 5 percent of the contract in case the deal sours. In a school board special session Tuesday, Powell told board members the trust had been breached with Konica Minolta and urged the district to now tap its second-best bid from vendor Benchmark Xerox to provide copiers and maintenance for the next three- to five-year contract. Board members approved the new bid unanimously. Konica Minolta
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Canon Releases Helix v2 - The Latest Web-to-Print and Production Workflow Software So

GUEST · 
available later in the year exclusively from Canon and authorised Canon Business Solutions Partners. This latest workflow software provides Central Reprographics Departments (CRD’s) and print-for-pay businesses with an even more powerful package, delivering superior performance and higher potential revenues. Helix WF v2.0 offers users significant improvements in the job submission, workflow management and large format printing. Designed for use with Canon’s most advanced copiers and office
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Managed Print Services Association

GUEST · 
: Strategy Development Corporate MPS Implementation (End-User): · 1st: Insight Direct by DirectPoint · 2nd: Dow Chemical by Randy Elliott · 3rd: Utah National Guard by DirectPoint Manufacturer: Implementation to Channel or Direct · 1st: Hewlett Packard · 2nd: Ricoh & Canon (tie) · 3rd: Printersdirect MPS Infrastructure Component Provider of MPS Solutions · 1st: Print Audit · 2nd: POG Consulting · 3rd: MWA Intelligence (Enterprise Suite) MPS Infrastructure Logistical Provider of MPS Solutions: · 1st
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Re: Canon to Acquire Lexmark?

GUEST · 
% in 2006 to ~65% in 2009 while A4 share went from 5% to ~35%, many of those being printer-based MFPs. Now that's not to say they were all HP by any means, but do you have data to cite to support what you just said? HP printers are displaced by A3 copier-based vendors, sure. That's the sales strategy for those guys. But the overall trend suggests there's more to the story. No feet on the street? Are you selling to SMB only? HP has an enterprise-focused direct sales force that sells transactional
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County hopes to save money consolidating copiers

GUEST · 
, reported that the potential savings may be $10,421 annually and a projected $52,000 savings in five years. There are currently 89 copiers and printers, which will first be reduced to 85, with a gradual scale back over time. Deputy Auditor Aaron Scharpe stated that research for this project began in August 2009.
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Technifax in Dallas Nominated For Favorite Place to Buy Office Equipment By Addison M

GUEST · 
Office Solutions is dedicated to maintaining its position as a North Texas leader in providing a full range of the highest quality document imaging equipment, including Kyocera multi-function printers, Konica Minolta bizhub copiers, HP printer fleets and more, along with related support services, such as managed print services and networking services to Dallas/Fort Worth businesses through a staff of highly trained professionals sharing a tradition of integrity and service to our clients. Find
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Re: Toshiba TEC releases 2009 Financial Results

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In my little copier world, we lost a lot of big negative margin deals to Xerox "Newly manufactured" copiers at crazy low prices and crazy low cpcs. Although this result created a significant drop in sales, if you are not selling copiers below cost you can only increase operating profit.
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Re: Canon to Acquire Lexmark?

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Hey Art, I think you got it backwards! Hp is about 10 times a large (based on market cap) than Xerox. The conventional wisdom is that printers and toners make them a lot of money. That is no longer true. In fact, printers and toners have the lowest margins of all their divisions, and have been flat in margin growth (even laptops and computers have better margins for HP than printers and toners). Over the past ten years they have lost their highest volume placements to digital copiers. They do
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Print Audit® to Showcase Benefits of Print Audit for Law at LegalTech West Coast Trad

GUEST · 
, South Africa, Australia, Brazil, Canada and the United States. For more information on Print Audit, please contact: Angela Onstine 1.877.412.8348 pr@printaudit.com http://www.printaudit.com Facebook: http://www.printaudit.com/facebook Twitter: http://www.twitter.com/PrintAudit Outside of North America, please contact: Print Audit - Europe +44(0)1483 726206 http://www.printauditeurope.com inquiry@printauditeurope.com Print Audit - Australasia +612 9922-3756 http
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School board committee recommends copier contract

GUEST · 
second-lowest bid, ahead of Ikon’s four-year bid of $1,415,333 and Ricoh’s bid of $1,719,000. “We met several times and gave Oce several opportunities,” DCSS Assistant Director of Purchasing Jason Renfroe said. “We certainly thought it made the most sense to go with a network-based system for the Dougherty County School System because we’re scanning more documents everyday.” Mary Barkley, information technology project specialist, said Automated Business’ copiers wouldn’t require as much training
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Re: Toshiba TEC releases 2009 Financial Results

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I am not talking about one quote but many. I think Xerox "flushed profits" to get sales volume in the "copier" recession. I can understand the need to push out boxes but you still have to live with $0.00690 Toner in on a 45 cpm for three years. Good luck with real profit-ability on that.
TOPIC

Need MFP Salespeople?

GUEST · 
For the last seven years, I've had the privledge of being able to be the General Manager and Coach of a Summer Collegiate Baseball Team. That's one of the reasons why I don't blog as much in the summer compared to the fall, winter and spring.Over the...
TOPIC

Print quality issues with Adobe In Design

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downloading with the PCL driver but why do the photos look great? Shouldn't the PS driver be the best for this application? Also on the PS printed newsletter the blue and cyan colors look almost purple as compared to the correct blue using the PCL driver. Anything to look for here that you can think of? I have other MPC5000 units printing from In Design and the output looks fabulous. Again, Please help! John
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Canon U.S.A. Demonstrates Its Leading Document Capture and Check Transport Solutions

GUEST · 
ATLANTA, Jun 07, 2010 (BUSINESS WIRE) -- Addressing the complex, high-volume needs of municipalities in accounts payable, accounts receivable and payments, as well as document automation, imaging and management, Canon U.S.A., Inc., a leader in digital imaging, will showcase the full lineup of its imageFORMULA digital document scanners and check transports at the Government Finance Officers Association (GFOA) Annual Conference at the Georgia World Congress Center. Canon's exhibit is located in
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Re: Panasonic's A3 Exit

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I believe their copier market went south back in the 80's, the machines never ran like the other brands, You could get a machine like the old 1520 or 1300 to PM to PM but when they came out With the 1530 series and 3030 series they started down hill. What use to make me angry is their technology was state of the art. They were using transfer belts in that first 1530 in the 80's and they developed a lot of other ideas. But their weak spot, is the machines never were consistantly good. I am sure
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MEMBER

REPLY

Re: Canon to Acquire Lexmark?

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It could be attractive for a vendor like Samsung - has plenty of $ - Wants to build its dealer and IT VAR channel - Wants to have direct/major accounts sales - Lacks a good MPS program - Wants to have a complete imaging portfolio, but still does not have consumer inkjet I still think it would make the most sense for Ricoh if it wasn't still trying to swallow IKON too
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Re: Canon to Acquire Lexmark?

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That whole scenario seems a little ridiculous to me. We are a Lexmark BDS dealer and I could never see anything like that happening. The only company that I could possibly see buying Lexmark would maybe be Xerox and that's it. All Lexmark A3 products are Xerox boxes already. I know Ricoh owns Infoprint but I think that might be as far as Ricoh is going to go with Lexmark. Just my 2 cents!
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Re: Panasonic's A3 Exit

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I ate up a Panasonic A3 deal today. I convinced a current Panasonic A3 customer, they had no where to go one year fron now and flipped them to five Toshiba's worth $68k plus $69k BOP. Don't delay hunt down Panasonic A3 base today!
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Re: WFISD copier deal breaks down

GUEST · 
I've been able to work a few large bids and find it hard to believe that there was a "rogue" sales person. When numbers get this large they need to be checked more than four or five times to make sure you have understood all of the programs. More buyers need to follow the age old rule “If it sounds too good to be true, it probably is"
REPLY

Re: School board committee recommends copier contract

GUEST · 
"Automated Business had the second-lowest bid, ahead of Ikon’s four-year bid of $1,415,333 and Ricoh’s bid of $1,719,000." As I live and breath, there truly is a "pack of idiots" running Ricoh. Now, I've seen it all
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REPLY

Re: Canon to Acquire Lexmark?

 · 
As a Canon dealer for over 20 years, I know enough about them to know that Canon will never sell to HP, or anyone else for that matter. Their relationship with HP is strategic and long-term, however, and not to be taken lightly. I can't see what the value of Lexmark would be to them, though, unless it would be simply to elimimate another player that is creeping into the cheap-cpc business model via the dealer channel. That would hardly seem to be enough reason for acquisition-reluctant Canon
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Re: Samsung XOA

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XOA is Samsung's new Java based SDK that will permit software vendors to write interfaces which will show up on the MFP screen. They have work done already with Pharos and Print Audit...looks pretty interesting if it is not too complex. Don't know if they are charging for the SDK or not. Saw some early versions of integrations at a recent dealer's briefing in Toronto.
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Re: Lexmark Pricing

 · 
You can go to CDW.com and they sell HP mfps. Service is like there printers, no cpc's.
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Re: Lexmark Pricing

 · 
Exactly correct. The XS-prefix models are intended to sell in CPC contracts like any copier would. Any of this pricing floating around out there?... I'm willing to trade pricing.
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Re: Canon to Acquire Lexmark?

 · 
I would say that IPG has helped "fund" HP's diversification into services, servers, computers etc and in doing so made printing less of an exclusive focus. But like Brandon said, printing continues to drive revenue and profits for HP and IPG is not going anywhere.
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County to ensure privacy of copied documents

GUEST · 
County to ensure privacy of copied documents Wednesday, June 02, 2010 By Jeff Corcino Staff Writer The Clearfield County Commissioners discussed ways to maintain the confidentiality of sensitive documents in the use of the county's copy machines. At yesterday's workshop meeting, the commissioners approved leasing a copier for the planning department at a cost of $287 a month for 36 months from Ikon. But due to the computerization of copy machines, new copiers make a record of the documents they

COVID19 "Remote Working" Day Fifty-Three of Sales

A quick update on New Jersey for everyone.  We're pretty much still locked down.  Not much has changed in the last two weeks, although the Governor is giving us back some small freedoms from time to time. 

Today he announced the horse racing can resume in New Jersey by next week, although none of the grandstands will be open. I'm seeing this as a Governor that is desperate for tax revenue and placing wagers on the ponies and sports betting will generate some additional cash. 

Yesterday we were notified that tolls on our two major highways the NJ Turnpike will see a 37% increase along with the Garden State Parkway receiving a 27% increase.  Way to go Gov, just keep making it harder and hard to stay in New Jersey.

All non-essentials stores can open but only for curbside pick-up. Hotels, motels, bars, diners, restaurants are still closed to the public.  Although diners and restaurants can be open for curbside pickup. 

For the most part office buildings are still a shell of what they once were in New Jersey.

Today was a decent day for prospecting since I was able to add another existing client opportunity. I wasn't able to manage many calls because of three appointments along with researching three opportunities so I could move them further along in the order process.

My earliest appointment was for a wide format net new prospect.  I'm offering a pre-owned MP W6700SP and hopefully replacing an order ink-jet plotter.  Initially I thought I would get some push back on my toner based wide format because my prospect is coming from ink jet.  I crammed for about 45 minutes this AM listing the pro's and con's of each device. I calculated the cost difference for black ink compared to black  toner. I was ready with all of my notes for the call.  

As we got deeper into the call it was evident that my prospect was tired of ink-jet, the waste of ink, the small paper rolls and the constant ink head replacements,  We left it with I would forward the docs asap and he would discuss with his partner. We planned a follow up call for next Wednesday.  I've been after this account for 26 months with at least 6 touches or more per year. Getting this one would be nice after all this time.

My second appointment of the day resulted in a verbal order for a small A4 color device. Not a record breaker for revenue but the ice breaker I needed for June.  Docs are going out Monday AM for this one.

My third appointment was unique to say the least. The suspect was new and our call lasted an agonizing 45 minutes.  In baseball scouts will look at a player and they'll put an NP next to their name.  The NP stands for Not A Prospect. I should have done that 10 minutes into the call but I hung on and we agreed that we would touch based in 6 weeks and exchange leads. Okay not a prospect but you never know about the leads.

I did have a great call from someone I recently met from Dove Print Solutions today. Nice call, nice person and I'm looking forward to additional calls down the road. It was also good to hear what's happening in other parts of the US.  

Last part of the day ended with completing an upgrade review for an existing account.  I could have stopped at 4:30, but I didn't because if I had left the rest to Monday I would have had to review the entire account again.  Finished just before 5PM and sent my email off to the client. This opportunity is for about $8k.  

End result of the short week saw me add four opportunities and move three of them to the point where they could close next week.  Revenue wise somewhere in the $20K range for all three. Not a bad week.

-=Good Selling=-

  • Always schedule the next appointment with the client
  • Never put off till tomorrow what you can do today
  • Research and prep before every meeting

COVID19 "Remote Working" Day Fifty-Two of Sales

I received my early constant contact numbers from the email I sent yesterday.  It was a little better than I thought for and much better than the first. 

17% open rate and 5% click through. That translates to about 120 opens and 6 of the opens clicked through.  I even had multiple clicks from multiple people.  The plan is not to call the clicks right away but to collect some data on who is clicking what.  I'm thinking after 120 days (4 campaigns) I'll be able to generate some net new leads.

The reason I'm doing this is simple, I need to develop net new prospects for this year.  Heck after June we only have six months left in the year.  There's also another reason and that's because it's still so hard to get DM's on the phone here in Jersey.  Today I had to deliver a beta wide format exit tray (Courtesy of Copier Solution Shop) to one of my clients.  I left my house at 8AM and there was no traffic, there's always traffic in New Jersey. In addition I made sure that I scoped out office buildings as I passed them. Most parking lots were empty.  I did run across one parking lot that was full (kinda surprised me) and you know what they means right, yup they will be getting a phone call tomorrow.

I had a good day of setting appointments via email and a few phone calls.  I was able to set four appointments along with developing another two opportunities from existing accounts.  Thus the reason for the email campaign,  I need net new in my funnel know.  

The prospecting that you do for these summer months will be the prospects that you get orders from in the third and fourth quarter.  Over the years I've noticed too many sales peeps that will dog it over the summer and then wonder why they have no orders for the end of the year.  One of those peeps used to be me many years ago. We live and we learn by our mistakes.

Thinking I bagged about 20-25 calls today, maybe a dozen emails and created those opportunities.  As of right now I'm thinking I have a decent shot to have 50K by the second week of the month. It's not solid and needs work, but I rather be able to work them then have nothing at all.

My lunch was a working lunch today.  At 2PM I was on a call with Arlington as one of their guest speakers.  Each week since COVID19 started Arlington has been on every Thursday at 2PM with Navigating Business During These Unprecedented Times. Today was week eleven of the series. This way my second quest appearance with them and I'm hoping for a third in the near future. If you have the time catch the webinar and or the recordings it's all good information.

I have three appointments scheduled for tomorrow and another three accounts that I need to research for possible upgrades.  The highlight of the day is that a net new got back to me and wants to schedule something for next week.  That's a $35K opportunity, just wishing I had 5 or six of those in my funnel.

Here's a interesting piece from today. I received an email from a client stating this.

Been paying for this machine for to long. This invoice is out of order. We’ve paid enough for this machine. Please make arrangements to pick this machine up. We’re not going to renew. 

Okay my first thought was this was not a nice email and maybe I should not be such as nice in my return email. Meaning "you signed for x amount of months and we can't pick it up and you'll have to pay to ship it back", and then leave things like that. Because by the tone of the email this wasn't going anywhere!

I took a different approach and here's what I sent back.

You signed a 48 month lease. You still have 12 months or so left. At the end of the lease it’s your responsibility to return the copier to the leasing company. I will double check and confirm later today

We can help but there’s nothing we can do with the lease cost per month unless you’re interested in trading in and reducing the monthly lease cost.

It was worth a shot right?  Here's the response I received

Then let’s trade in then. 

Bang, opportunity created. Not the biggest but not the smallest but a simple email offering to help seens to have done the trick.

-=Good Selling=-

  • Turn a negative into a positive
  • Prospect your ass off all summer
  • Develop your own email campaign 
  • Invest in yourself

COVID19 "Remote Working" Day Fifty-One of Sales

Day fifty-one now since I've been optioned to remote working from my home office.  In 15 days we'll hit 66 days, those 66 work days represent and entire quarter of the year.

There may be some good news on the horizon though. Today a gym in South Jersey filed a law suit against our Governor, the AG, the head of the state police and the top health official.  Below is a snippet from a recent article.

I"an Smith and Frank Trumbetti have filed a federal lawsuit that challenging the constitutionality of the state's "Draconian" shelter-in-place executive orders, which resulted in the closing of non-essential businesses. An injunction to allow the gym to reopen would be filed on Thursday, attorney James Mermiglis told Patch Wednesday morning."

I can only hope that this mirrors what happened in Wisconsin where the Governor was sued and lost. In a matter of hours the entire state was open gain for business.

Today

I had a couple of plans on tap for today.  One was to send my once a month email campaign to my list of 600 plus AEC contacts in New Jersey.  From start to finish I probably spent about 3 hours with deciding on the content, the call to actions and the verbiage for each of the four points I wanted to cover.  I try to make these more educational for the reader than pummeling them with some stupid special for a copier.  That email was sent about 1PM and by tomorrow I should have some early results.  I know I won't have sensational results, I'll be delighted with a 10% open and 5% click through.  For me it's all about doing this on a consistent basis and develop a following from all of these net new prospects. 

My second plan was to write some content for my Jersey Plotters site, however that didn't happen because I had an issue with my VPN that I couldn't figure out.  Guess this will have to wait for another day.

Afternoon

My after noon was dedicated to prospecting via email and phones until I received an email from a contact at one of my recent installs.  The email came across with an audio file (recording) that was left for me.  First things first is the file was not an MP4 file in fact it had a weird .eml or something like that.  I then emailed the person who sent me the email told him that I couldn't (wouldn't) open the file and to please let me know how I can help. I received a reply that stated "just click on the attachment". Okay that message just confirmed that persons email was hacked.  I immediately called the CFO and text'd him in case he was not aware that someone's address was hacked.

To make a long story short the CFO and I spoke, he was aware of the hacked email but found it rather odd because on Friday his IT company approached him with a "add on" his managed IT plan for cybersecurity the "white glove plan".  He's convinced that it came from his MSP and was livid. I took the high road and stated, "if you're really sick you'll get a second opinion from another doctor, maybe it's time you called us in for that second opinion".  The talk track finished with he would have that discussion with the principal.

I believe I logged one opportunity, set two appointments for the entire day. Not a great day but we have to have a plan to move forward. Tomorrow I've got an early on-site appointment to help an existing account with wide format, it's not an opportunity but a good account that I need to nurture.

Thus I'm back to "0" for the new month. May is over and I can't rest on my laurels and make **** happen again. 

-=Good Selling-=

  • have a plan for each month
  • develop original content (video or blog)
  • prospect your tail off

COVID19 "Remote Working" Day Fifty of Sales

This morning started last night (Sunday) for me. I had booked a 10AM to get docs signed for a new color wide format MFP. It was about 9:30PM when I tried to access our CRM and it was down. The site wasn't down but I couldn't access it because I still needed to be setup as a user and didn't have credentials. 

The plans of printing off the order doc, the ma and the lease wasn't going to work.  Next course of action was to pull up order docs that I had already used for other accounts. Never the less there was much redacting and editing of those pdf's and the final result was a set of documents in the printer just waiting to be signed.

My other dilemma was creating the second set of documents that I wanted to email to the client for the order I received a verbal for on Friday.  That was a $15K order and I wanted to send the docs super early to give the DM enough time to sign and email back to me. It was about 9AM when I finally had access to my CRM and I was able to complete 50% of the order docs. It was then off to my 10AM appointment.  There's just no way you can be late for signing orders with a client.

The 10AM meeting was my second on-site meeting in recent weeks. The meeting was another masked event and after some great conversation with the client I was back at my home office by 11AM.  Once I arrived I had to tune into our weekly TEAMS meeting.  Thank goodness we ended a little early today.

All I could think about was if I would get the documents signed and emailed back to me before the end of the day.  The thoughts of,  did my client take an extra day for the holiday, did I sent the docs too late and were there other pressing matters or maybe there was a change of mind. Funny how all of these thoughts process in a few seconds when you don't have ink in paper.

It was around 12PM when I finally sent the docs, now the waiting game begins. I started with processing the the docs from my 10AM meeting which took a good 30 minutes.  Just about 1PM I checked my email and there it was the second set of signed docs and the order that put me over $200K for the month!

Never have I had such a month in my 40 years of doing this. For May I processed eight or nine orders, placed 14 units, 12 of those devices were sold in the AEC market and a net new in a CRD.  Thus this month made up for the first four months of the year which were terrible.  Coming into June I'm thinking I'm one month ahead now in my annual quota. 

In the past I would have maybe taken a couple of hours and enjoyed the accomplishment, but today I took a different road.  If I can do $200k in a month, why can't I do it again?  The funnel is somewhat there, and continued prospecting will only increase the funnel right?  Why not try and do it again I thought.

After making sense of why not I dove right into to a $40K opportunity and started the wheels in motion to move it down the road. 

The month of May is over for me, the accolades are over and I'm back to only being as good as your last month.

Goals for June is to add $100K in opportunities, take a day off and goal fishing when the weather is spectacular and look under every rock for an opportunity.

End result for May:

  • I never thought it couldn't be done
  • I never gave up prospecting
  • I worked my tail-off
  • Some times you are in the right placed at the right time
  • I was patient and let the ball travel with some clients
  • I planted seeds early in the month with clients
  • I still love what I do


-=Good Selling=-

This Week in the Copier Industry 10 Years Ago for the Last Week of May 2010

Down to one day left in the month on Tuesday.  Going to enjoy tomorrow however need to put in a few hours of work in order to make things happen.

Enjoy these awesome threads from ten years ago this week!

MFP Wars "Copier/MFP Manufacturers to Buy Printer Manufacturers"

Guest ·
With the recent aquisition of Oce by Canon, what's next for the likes of Xerox, Ricoh, Canon and KonicaMinolta? There's no more Ikon, Danka and Global like companies left for them to buy. Could it be possible that the next wave of consolidation comes from Printer Manufactuers, or better yet do some of the Print Manufacturers secure thier market share with the aquisition of low level players such as Muratec, Toshiba, Sharp, and Kyocera? I count at least.......... MFP Wars "Copier/MFP
Topic

Sales Executive-Managed Print Services $90k - $110k

Guest ·
Sales Executive-Managed Print Services $90k - $110k About the Job SALES EXECUTIVE Managed Print Services $90k - $110k First Year Have you sold Printers in an IT environment? Can you call on "C" level executives, including Chief Information Officers, to sell copiers, printers, scanners, servers or connectivity software? The age of Managed Print Services is here. Perform a study of total images printed for a large prospect and turn it into a cost savings, and you get a high volume sale
Topic

India printer, copier and multifunctional product market records 36% growth in Q1 201

Guest ·
India Infoline News Service / 15:49 , May 28, 2010 Though Xerox also registered a substantial 166% shipment growth, it only represents 1.8% of the total market in terms of shipments. Increased government spend in Q1 added to the total growth of the market. The combined printer, copier and multifunctional product (MFP) market in India totalled nearly 0.8 million units in the first quarter of 2010, representing 35.7% growth over the first quarter of 2009, according to Gartner, Inc. “Most of
Topic

Konica Minolta Australia has appointed George Fryer as national

Guest ·
Konica Minolta Australia has appointed George Fryer as national sales manager for the production printing group. Fryer (pictured) takes over the role from Eric Holtsmark, who has become national dealer manager in a management reshuffle. Holtsmark was recruited to the national sales role from EFI in May last year. Fryer will be based at Konica Minolta's Sydney office and report to national marketing manager David Procter. "George brings a wealth of industry experience and in-depth understanding
Topic

Who is InfoPrint Solutions and what is it’s relation to Ricoh America Corporation?

Guest ·
Q. Who is InfoPrint Solutions and what is it’s relation to Ricoh America Corporation? A. In 2007, Ricoh acquired a substantial share of the Printer Division of IBM which is the current InfoPrint Solutions. For the past three years, it has been co-managed by Ricoh and IBM. In July of this year, InfoPrint Solutions will become a 100% wholly owned subsidiary of Ricoh. InfoPrint Solutions brings to market the advantages IBM and Ricoh have in the development, manufacturing, marketing and building of
Topic

Printomatic pushes into commercial digital print with Xerox 700

Guest ·
Adelaide-based Printomatic is expanding from synthetic substrates to paper-based print and variable-data after investing $170,000 in a Fuji Xerox 700 digital press with inline finishing. The company installed the press three weeks ago in a bid to expand its digital capabilities to booklets, business cards and flyers. Printomatic general manager Greg Birch (pictured) said: "The one we've got is fully packed, it does everything. We've got the finishing module, so we can print booklets off in one
Topic

New Ricoh Aficio MFPs Driven by EFI Fiery Technology

Guest ·
, integrated from creation to print, deliver increased performance, cost savings and productivity. The company’s robust product portfolio includes Fiery® digital print controllers and solutions; VUTEk® superwide digital inkjet printers, UV and solvent inks; Rastek™ UV wide-format inkjet printers; Jetrion® industrial inkjet printing systems; print production workflow and management information software; and corporate printing solutions.
Topic

New Canon imagePROGRAF Models Receive Five-Star Exceptional Rating From BERTL Inc.

Guest ·
, the new imagePROGRAF models provide an extremely high level of photographic and proofing-quality prints. The new imagePROGRAF iPF8300, iPF6350 and iPF6300 are compliant with U.S. ENERGY STAR energy-saving standards and RoHS compliance standards. To learn more about Canon's full line of ENERGY-STAR qualified and certified products and other environmental initiatives, please visit www.usa.canon.com . BERTL, an independent analyst firm and testing lab, reviews current product lines and new product
Topic

Toshiba TEC releases 2009 Financial Results

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Global MFP sales fell 16% due to the recession but operating profit increased 91% in the period April 01 2009 to March 30 2010.
Topic

Canon to Acquire Lexmark?

Guest ·
anyone else hear this? This was a comment that was posted to my blog today. Nathan Maust said... Anothe rumor I heard today from a dealer principal that is on the Ricoh Dealer Council is that of Canon acquiring Lexmark. Just imagine the printer giant that would create if HP were to then acquire Canon since Canon already makes all of their printer engines, & they have deepened the level of their partnership in recent months.
Topic

OKI Printing Debuts LED Printers

Guest ·
OKI's line of LED printers offer energy-saving features and a compact footprint the company says is ideal for small workspaces and cost-conscious businesses. OKI Data Americas, which markets its products under the OKI Printing Solutions brand, announced the launch of A4/Letter color and mono LED printers for the small to medium-size market, expanding its lineup of workgroup printing solutions. The company is positioning the compact C330dn and C530dn color LED printers as ideal for small
Topic

Canon: new presses offer 'business leap'

Guest ·
The manufacturer is targeting the production printing machines at commercial printers, print-for-pay and central reprographic departments (CRDs). According to Canon, the latest additions to the imagePress range offer faster simplex and duplex output on a variety of stocks in weights from 60-325gsm. Trevor Dodsworth, Canon Europe's head of product marketing within business-to-business, said the manufacturer was confident that customers would benefit from the improved productivity of its latest
Topic

For the third time in the past year, Print Audit® has

Guest ·
: Angela Onstine 1.877.412.8348 pr@printaudit.com www.printaudit.com Facebook: http://www.printaudit.com/facebook Twitter: http://www.twitter.com/PrintAudit Outside of North America, please contact: Print Audit - Europe +44(0)1483 726206 www.printauditeurope.com inquiry@printauditeurope.com Print Audit - Australasia +612 9922-3756 http://www.printauditaustralasia.com Print Audit - South Africa +086 110 5777 (Within South Africa) +27 11 531 1869 (Outside South Africa) www.printauditsa.com
Topic

Canon digital presses open new markets for Ambit Press

Guest ·
imagePRESS machines have opened areas of the market that were previously off-limits,” says Reed. “With better-quality output, we can approach highly discerning customers like designers and print consultants, to show them that digital printing can deliver the high quality output they need for their customers. Previously, customers in these segments were not interested in digital printing or would look to competitors for digital printing, but the Canon quality has converted them and allows us to offer
Topic

Around the World with KonicaMinolta

Guest ·
Konica Minolta Pioniers Crush Almere By admin on Tuesday, 25th May 2010 THE NETHERLANDS – Czech slugger Jakub Malik went 4-for-5 and a trio of Konica Minolta pitchers limited Almere to just three hits Monday as the Pioniers finished off a three-game sweep over the Magpies with a convincing 15-1 road win in the Dutch League. Konica Minolta (10-11) scored early and often in a matchup that was decided in rapid-like fashion. Lennart Koster put coach Bernie Beckman’s squad out front in the first
Topic

Dell adds document management features to printers

Guest ·
Dell is embedding document management features in multifunction printers as it tries to establish a foothold in the managed print services market, the company said Thursday. The embedded custom software is in multifunction printers for specific vertical markets like education, legal and health care. Such embedded software expands the functionality of MFPs and automates printing and scanning tasks, said Orlando Lacayo, product manager at Dell's printing and imaging division. MFPs will be capable
Topic

Ricoh Ends Relationship with Ratio

Guest ·
Effective April 30th, 2010 the sale of all Ratio print controllers and options will be discontinued and will no longer be available for purchase through Ricoh. Ricoh will continue on-going support for hardware issues for machines in the field and will be able to provide replacement controller boards for defective units. This includes continuing service by providing information on the functions and specifications of RATIO print controllers, and analysis of problem information to determine
Topic

Xerox Corporation — Xerox DocuShare

Guest ·
From the June 2010 Review of Document Management Systems. DocuShare is new to our DMS reviews this year. Xerox has developed this as a horizontal application to work in many different types of organizations. The focus is on small to mid-size businesses, although DocuShare also scales to accommodate larger organizations. It is a completely browser-based application developed in Java, which provides more portability in terms of hardware platforms. This is not an accounting firm-centric
Reply

Re: Canon to Acquire Lexmark?

Guest ·
It's all about the consumables, if Canon got the right deal it would be a no brainer for them. They would just phase out the lexmark engines and replace them with thier own, similar to a manufacturer buying a dealer then dumping the existing line an replacing with thier own. There are roughly 13 players in the "toner/ink on paper" business, clicks seem to be migrating downward with MFP's and Printers (You may have the numbers on that, I'm giving it a good guess). I'm thinking there's another
Topic

Office Depot and Lexmark Team up with Operation Homefront to Provide Military Familie

Guest ·
provides necessary assistance to the families of U.S. military troops who are serving our country," said Paul Rooke, executive vice president and president of Lexmark's Imaging Solutions Division. "Lexmark is pleased to support dedicated partners like Office Depot that value corporate citizenship as much as we do. In addition to saving time and money with their purchase of a Lexmark all-in-one printer, customers will walk away feeling good about supporting this worthy cause." Program Featured
Topic

Dell announces four new business print solutions

Guest ·
Dell announces four new business print solutions Dell introduced four new custom printer solutions that aim to increase day to day efficiency within the business while enabling IT managers to focus on other tech areas. The Dell will now be offering industry-specific print stations for law, healthcare and education customers with the purchase of a new Dell MFP along with their free Proximity Printing Solution aimed at helping IT administrators with medium to large printer fleets. The Dell
Topic

Around the World with Xerox

Guest ·
The Ducati Xerox Team Prepares For Round 7 In Salt Lake City Salt Lake City (USA) : a busy month for the Ducati Xerox Team that, having already raced at Monza and Kyalami, now travels on to Salt Lake City, where the seventh World Superbike round is scheduled for the coming weekend at the Miller Motorsports Park. The Superbike races, in a change to the traditional schedule, will take place on Monday 31st May, Memorial Day and a national holiday for the American people. The Salt Lake circuit has
Topic

Xerox's ACS Rolls Out Public, Private Cloud Service

Guest ·
Xerox-owned Affiliated Computer Services this week became the latest IT services company to debut an enterprise service that blends both private and public cloud services though an on-demand delivery model. ACS Enterprise Cloud is designed to support the Vblock infrastructure package, a pre-integrated and pre-tested virtualized data center offering developed by Cisco (NASDAQ: CSCO), EMC (NYSE: EMC) and VMware (NYSE: VMW). As more and more companies transition away from traditional on-premise
Topic

April: The Fukuis win performance excellence award

Guest ·
Featured in the photo with Frank and Penny Fukui are John Stewart, Ricoh Corporation VP West Region (right), and Leo Komonchak, Ricoh Corporation West Region Manager (left). Frank and Penny Fukui, owners of Woodburn Company, a Ricoh Copier dealer, accepteda performance excellence award at the Palazzo Hotel in Las Vegas at the Ricoh Convergence 2010 Conference where more than 1,000 Ricoh, Savin, and Lanier dealers attended. Some of Woodburn Company’s customers include Nordstrom Inc., the
Topic

RAC DigiDocFlow Promotion (Ricoh)

Guest ·
Dear DealerigiDocFlow the product which brings the power of scanning simplicity to everyone is now offering a Free Features pack when ordering the following.How to Order:When you purchase:• DigiDocFlow Basic• 1 year of Support for...
Member

Reply

Re: Canon to Acquire Lexmark?

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Neither of these scenarios really make sense to me. Canon does not need A4 engines, they make all of HP's. So why acquire Lexmark? If Ricoh could afford it (both money and integration capacity-wise) that would make more sense. Canon is a proud and rich company and is not going to be acquired by HP or anyone else soon. It made over $30b last year too. HP sees itself as a solutions and service provider, not a manufacturer, it would much rather Canon take care of the manufacturing and the
Reply

Re: Some Copiers Store Personal Information

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A fascinating glance at what the CBS news story might have looked like if they'd been honest. To recap... "Someone might be able to recover your driver's license from your copier's hard drive by simply spending several hundred dollars and hours of work!" "However, every one we looked at had no recoverable data" The end.
Reply

Re: Copy machine bid

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Another 'direct' win for Ricoh!
Reply

Re: At the end of term, who pays to ship the copier back to the leasing company?

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We all understand the ethical "Deal with it first" approach. Unfortunately, this often does not happen in the copier business. I do like your line, "Well, if your new copier vendor did not deal with this well known hidden cost, what else is he not telling you?".
Reply

Re: At the end of term, who pays to ship the copier back to the leasing company?

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When we decline to return a copier at our cost due to a competitor not doing this at their expense, we do suggest to our former customer two moving companies they can call to pick up the equipment. Of course, we will keep in polite contact over the next few years, as we known when the lease will expire next time.
Reply

Re: At the end of term, who pays to ship the copier back to the leasing company?

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Often the same Decision Maker is not around 3-5 years from now, so you will have to remind the new DM about the extra freight costs they incurred with their present copier vendor. Plus this time around you will take care of that hassle and expense for them by a line item in your new quotation.
Reply

Re: At the end of term, who pays to ship the copier back to the leasing company?

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Coming from the lease finance area of the copier industry I know this always ends up in an arguement. so we use a simple Rule If its End of Term (EOT) and the customer is upgrading we take the cost if the deal is at EOT, the customer is returning and going to a competitor, then the customer eats the cost
Reply

Re: Ricoh Ends Relationship with Ratio

Guest ·
Like WHAT!!!!!This was emailed to me from another P4P member. Ricoh states thier embedded controller will suffice. They still don't know what they are doing with wide format! Need Ratio stuff? go here
Member

Topic

ROANOKE RAPIDS — Tomorrow, Roanoke Rapids City Council

Guest ·
Additional expenditures for Planning include increased funding for the part-time administrative assistant. The position now will receive $12,940 a year for 1,000 hours. The department will also receive $3,500 of the $8,000 requested for a new copier under the proposal. http://www.rrdailyherald.com/a...64cf061397165196.txt

Sales Professionals Are Constantly Thirsty, Are You?

"The desire of knowledge, like the thirst of riches, increases ever with the acquisition of it."
Laurence Sterne

Feedback isn’t just for rookies. As the leader I know you are, it's part of your job to evaluate yourself, solicit feedback, and then hold yourself accountable for how you apply it.

Throughout your sales career, the feedback you’ve earned is necessary for continued growth.

Sales is a competitive and tough. It's not for the weak at heart. The highs are high and the lows are low.

There is a massive difference between a sales rep and a sales professional.

Some may say it's the competitive inner drive. How do sales professionals continually get better?

  • They constantly work on their mindset, heartset and skillset
  • They are locked in on their goals
  • They have relentless determination
  • They have uncompromising discipline
  • They have a huge desire to outperform their best and others’ best
“Feedback is a gift. Ideas are the currency of our next success. Let people see you value both feedback and ideas.”
Jim Trinka and Les Wallace

I believe there is ONE THING that separates sales professionals from sales reps. It's the passion and thirst-quenching feedback they get from their clients.

THE THIRST FOR CLIENT FEEDBACK

If you fail to continually find out what your clients think about you and your service, you'll never be able to give them the best experience they deserve. It's their opinions about the experience they have with you that is helpful to use to adjust your support to fit their needs more accurately.

Insincere and canned emails soliciting feedback doesn't cut it. And, lord knows you know what I mean because many of you send them out.

To truly serve your clients is to listen to them. 

Sales professionals intently listen to their "client voices" through consistent and constant feedback. They treat clients like royalty, providing everything to match their wants and needs all the time.

Together, let's think for a moment...

  • How do you know if what you're doing is working?
  • How do you know if your clients are happy with their experiences or with you?
  • What do they like and dislike?
  • How are you keeping up with what's going on inside their company?
Sales professionals quench their thirst with client feedback

Feedback is the breakfast for sales champions. They quench their sales thirst with meaningful and heartfelt feedback.

The best thing you can do is to go to your clients and get feedback.

"When you give your buyers feedback, you are giving them a gift. In turn, they'll understand what works and what doesn't work in your interactions. When you seek and respond to feedback from your buyers, you differentiate yourself, set an example, and make it easier for them to hear your suggestions."
Deb Calvert

You must be willing to look for honest, candid and sometime uncomfortable feedback from your clients. Sales professionals know this makes them better. To get great feedback, one must become vulnerable and shall I say, surrender.

QUENCH YOUR THIRST WITH A CUP OF COURAGE

How can you take your sales career to the next level? Simple, feedback will set you free! It's the feedback you get from a cross section of your clients that will provide the avenues to grow relationships, grow yourself and grow your referrals.

Here is a suggestion, place your clients into three buckets. Sort your clients by...

  • You love them and they love you
  • Challenging
  • Middle of the road clients, ones you just don't hear much from

The best place to start gathering feedback is from those clients who have been placed in the "middle of the road" bucket.

Why? You may not see them on a consistent basis and you may tell yourself, "all is well" but in actuality they may become vulnerable to a hostile takeover.

You must be willing to quench your sales thirst with feedback. Your clients are the best source of help. You must be willing to ask.

You have not because you ask not

THE THIRST AND DRIVE TO BUILD RELATIONSHIPS

The opportunities for growth inside your client base are enormous. I'm sure you've established a relationship, but the question becomes, "How credible is the relationship?"

Professionals dig in and ask...

  • What can I do differently?
  • What can I do to improve or enhance the experience I provide to you?
  • What can I do to help you do better business?

I'm asking you to rock the boat on this one because a comfortable mindset with your clients is a terrible thing to waste. Think of the all your competitors circling your clients just waiting for the right moment to reel them into their establishments of paradise.

STAY THIRSTY MY SALES FRIENDS

The client comfort zone is a terrible place to be in. You will be amazed what you learn outside this zone.

Imagine for a moment that your smack dab in the middle of the Sahara Desert. You've been wandering aimlessly for hours, you're tired and thirsty. Suddenly you come across a watering hole or is it a mirage, a figment of your imagination.

Well my sales folks, investing in your client relationships shouldn't be a mirage. Fill up your pipeline with client feedback and stay thirsty my friends.

Client feedback is a terrible thing to waste
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I understand, I get where you all are coming from. Every day, I walk in your shoes. I am fully committed to helping your sales team integrate social aspects and heartfelt strategies into your current sales process to grow new business. I want you to get results. This is why I am passionate about doing this the right way, the genuine way, the authentic way! It's about understanding value before visibility.

Selling From the Heart is making a difference! I poured my heart into every page of this book and I think you're going to love it. You can find it on Amazon in paperback, kindle and in audio. You can click on the book image below and this will take you to Amazon.

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You can find more material inside Selling From The Heart.

In a world full of empty suits, I'm passionate about helping sales reps succeed by getting valuable before they get visible. I help sales teams understand the true value they bring to the market. 

I appreciate getting the opportunity to share my stories. Integrating the use of social and sharing my story on LinkedIn was my “game-changer” in the highly competitive office technology world. With great pride I transform, challenge, coach and inspire sales teams to grow new business by helping them share their story and how they communicate it out by integrating the use of social inside the sales process. You can follow me on LinkedInTwitterFacebook and on my podcast by clicking on Selling from the Heart.

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