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10 Years in the Cloud

March 2021

COVID19 Remote Working Day Two Hundred and Sixty-Four of Selling

COVID19 Remote Working Day Two Hundred and Sixty-Four of Selling Copiers, Managed IT, BDR & Content

Kind of hard to believe that it's the end of March and I'm seven days into my selling April already. Kinda plays head games with you especially when you're struggling.  However there is always hope and that hope comes in the form of 23 selling days for April.  Good Friday will see me working in the AM and my only task is to email and call as many prospects as I can in four hours. 

CRM

For the last three days I've been trying to play catch up with my CRM.  Not only do I have to build the funnel again but I also have to take care of current clients that have questions or need assistance with something. In addition when you get on a roll with appointments the prospecting time reduces because each appointment can create additional to do items. 

Research & Review

Yesterday I spend half the day working on a $50K opportunity for an existing client.  My time was spent reviewing pre-covid and covid print volumes and costs.  In addition I created a spreadsheet for those devices with existing cost and projected cost and migrating the 2020-2021 volume to the replacement copiers.  This morning I added a short power point to show the client for the virtual meeting and that added another two hours.  Some have asked why do you go through the trouble of creating the spreadsheet when it takes so much time? Well that's because the client may ask for validation and if I don't have the validation available during the meeting then the client might think everything is fudged. I'd rather put in the time to come prepared.

Appointments

The meeting with the $50K opportunity was today and the meeting went according to script until the client requested a review of 3 more quarters of pre-covid volume.  The only snag is that I wouldn't be able to close the order today, however we did set up another meeting next week for the final review. Setting up those next steps are crucial, just don't take the clients word that yes we'll meet next week. Make sure you get the commitment before the meeting ends and then send the invite right after the meeting closes (thanx Brad).

I had one other meeting with an existing client where I quoted a black A4 device and now they would like to see the numbers for color A4.  That next step is now scheduled for Monday.  When you're in somewhat of a hole it's time to do everything by the book of sales.

Prospecting

Yes, prospecting got away from me for another day. Totals for the day was 7 calls, 6 emails, contacted 3 DM's, scheduled 3 appointments and added 2 opportunities for a total of $38K.

Tomorrow

Has me on the road for an 11AM with another existing client. Not sure if there's a new opportunity here but it will be time well spent since my existing decision maker just retired.

-=Good Selling=-

MSP, MSSP and IT Notes Industry March 29th 2021

There are two IT FREE leads including in this weeks notes!

Arcoa Group

Why partnering with ARCOA makes sense
Electronics Recycling is an important and profitable part of the IT asset lifecycle, but it can be overwhelming with all you already do, varying state regulations, and the limited resources at hand. That’s where ARCOA comes in. When you partner with ARCOA, you get all the benefits of a big company without any of the capital investment. We’ve been doing this since 1989 and have the expertise, certifications, and nationwide resources to get the most for all your clients’ retired IT assets. Plus, positioning your clients as environmental stewards not only elevates their appeal to consumers, it meets government requirements and avoids fines.

What partnering with ARCOA looks like
Our role is to make it easy for you to bring more value to your clients. We work with you to help stretch your clients’ IT budget by reducing the total cost of ownership of their electronics. We’re experts at identifying and implementing the solutions your clients need for the end-of-use remarketing, recovery, and recycling of their technology assets. The sooner you involve ARCOA, the sooner you and your clients will see better results.

Corsica Technologies Earns Coveted SOC 2 Certification for Cybersecurity and Managed Services

  • Announced that the company has successfully achieved the Service Organization Control (SOC) 2 Type 1 certification for both its cybersecurity and managed IT services
  • Audit conducted by Cherry Bekaert, LLP, a CPA and advisory firm
  • SOC 2 is one of the most stringent auditing standards for service companies, set forth by the American Institute of Certified Public Accountants (AICPA)

BCM One Named to 2021 Redmond Channel Partner Magazine RCP 350 List

  • Named by Redmond Channel Partner magazine to RCP 350
  • RCP 350 is a list of the top 350 Microsoft partners in the US
  • Companies in RCP 350 range from huge partners and thousands of consultants to boutique companies with specialized experience
  • Complete list is available on RCPmag.com

Splashtop Announces the Members of its MSP Advisory Council

Adsero Security and Ballast Services Announce Partnership to Provide Comprehensive IT Cyber ...

  • Announce their integrated partnership to provide comprehensive IT security compliance and managed services
  • "This proven partnership allows us to leverage and advance our comprehensive security solutions for customers of all sizes and security needs," said Jason Martino, Managing Partner with Adsero Security
  • Based in Tampa FL, Ballast Services is a leading security focused IT solutions provider
  • Adsero Security has over 46 years of experience in the IT industry working hands on with the software, hardware and regulations

VENZA® Acquires CyberTek to Deliver Holistic Cybersecurity and Managed IT Services

  • Acquired privately-owned CyberTek Engineering, an award-winning MSP (Managed Service Provider)
  • CyberTek offers technical consulting support, network architecture, systems procurement, and complete implementation services along with managed IT services
  • CyberTek MSSP will become a solely owned subsidiary of VENZA
  • VENZA is a data protection company that can help organizations mitigate their vulnerabilities and ensure compliance
  • Terms not disclosed

Parascript Earns KMWorld Recognition for Knowledge Management

  • Parascript rovides document analysis software processing
  • automation includes document classification, data location, extraction and verification—and adds additional unique capabilities including full-page handwriting transcription, signature detection and verification, and presence detection of stamps and initials
  • Recognized from KMWorld for the sixth consecutive year in the 100 Companies That Matter in Knowledge Management

Managed Print Service providers must reposition to support transition to hybrid working as businesses plan to reduce office footprint

  • Quocirca published the tenth edition of its comprehensive insight into the Managed Print Service competitive market landscape
  • Primary research conducted among IT decision makers (ITDMs) in organisations with over 500 employees, in the UK, France, Germany and the US
  • findings include
    • 79% say they will reduce their office footprint in some form
    • 44% plan to reduce capacity in existing offices
    • 23% plan to consolidate offices
    • 11% will close some locations permanently
    • 1% will switch fully to remote working
    • 47% of employees are now working remotely
    • 50% of respondents say their office print volumes reduced during the pandemic
    • 33% expecting print volumes to be lower when offices reopen
    • 40% expect home print volumes to increase over the next year
    • 46% have provided approved home printers for selected remote workers
    • 53% of ITDMs expect MPS spending to increase over the next year
    • Top three additional services that most influence MPS supplier selection are workplace services; cloud print services and sustainability services
    • 9% of respondents said they have already implemented a cloud print management platform; 37% plan to do so
  • Quocirca Director Louella Fernandes said: “There will be no rapid return to pre-covid-19 print volumes
    • Hybrid working is here to stay

CRN Names Atmosera To Its 2021 MSP 500 List for the 5th Year in a Row

  • Named Atmosera to its 2021 Managed Service Provider (MSP) 500 list in the security category
  • CRN's 2021 MSP 500 list identifies the market's key managed services players
  • The MSP 500 list is divided into three sections
    • MSP Pioneer 250
    • MSP Elite 150
    • Managed Security 100

Bluff Point Associates Acquires RIA Technology Solutions Provider True North Networks

  • Private equity firm Bluff Point Associates has acquired True North Networks
  • True North Networks provides SEC-compliant information technology solutions, network security and support to independent registered investment advisors (RIAs)
  • True North Networks founded in 2002 and headquartered in Swanzey, New Hampshire, True North Networks is a Managed Security Service Provider (MSSP) offering managed IT services

Net Friends Receives SOC 2 Type II Attestation for Second Year in A Row

  • Announced that it has maintained for another year its SOC 2 Type II audit, performed by KirkpatrickPrice
  • A SOC 2 audit provides an independent, third-party validation that a service organization's information security practices meet industry standards stipulated by the AICPA

Fully Managed Releases GrandCentral 4.0

  • Announced the release of GrandCentral Managed 4.0 on the NOW Platform®, the latest version of its pre-configured, managed ServiceNow® workflow automation solution
  • GrandCentral Managed is designed for organizations looking to adopt the operational efficiencies of the Now Platform
  • Version 4.0 introduces ServiceNow Professional licensing to both the Managed and Dedicated GrandCentral platform options

MRE Consulting, Ltd., Ranked Among the Most Elite Managed Services Providers in North America

  • Announced it has been recognized by CRN as one of the top 500 Managed Services Providers (MSP) in North America
  • CRN's 2021 MSP 500 list identifies the market's key managed services players
  • The MSP 500 list is divided into three sections
    • MSP Pioneer 250
    • MSP Elite 150
    • Managed Security 100

Lead for IT Services in Pennsylvania

  • The Commission is seeking a network cabling firm who has the comprehensive skills, resources and certifications to maintain and install the voice, data, radio and auxiliary communication systems and cabling infrastructure throughout the Pennsylvania Turnpike facilities. The RFP can be viewed/responded to on the Commissions Vendor Portal. https://www.ptcvendorportal.com

Lead for IT Services in Arkansas

  • Rogers Water Utilities ("RWU") of Rogers, Arkansas is seeking qualified firms to provide networking and systems security services and related Information Technology (IT) services for RWU's IT section. More information about the requested professional services is contained in the Request for Qualifications (RFQ).

Udacity Launches School of Cybersecurity to Ready the Next Generation of Digital Defenders ...

  • Launched its School of Cybersecurity to help address the growing need for skilled cybersecurity professionals
  • An (ISC)² study of diversity in the cybersecurity workforce revealed that while minority representation in the field sits at 26%, most hold non-managerial positions
  • Has seen a 94% increase in job postings
  • Udacity is a global, online learning platform powering digital transformation and accelerated time-to-market initiatives for Fortune 500 and Global 2000 enterprises

Lexmark Recognized for IT and Manufacturing Leadership Enabled by Its Innovative IoT Platform

  • Lexmark receives consecutive wins for both the CIO 100 Awards and Manufacturing Leadership Awards
  • Honored with a 2021 CIO 100 Award by IDG Communications for the second consecutive year, and a Manufacturing Leadership Award by the Manufacturing Leadership Council for the 10th year in a row.

Konica Minolta Announces Status as a Microsoft Global Managed Partner

  • announces its new status as a Global Managed Partner
  • “We are delighted to partner with Konica Minolta on a global level to accompany their growth in IT and to unlock the opportunities of digital transformation for their customers," said Casey McGee, Vice President, ISV Sales at Microsoft

Cybersecurity Notes

  • FBI published results of research:
  • Total losses from internet crime exceeded $4.2 billion in 2020
  • In 2019, losses were only $3.5 billion
  • FBI published warning to school systems in the U.S., that they are being targeted by PYSA ransomware, aka Mespinoza.
  • Jean Francois Eap, CEO of Sky Global, was indicted for allegedly participating in a hacking and illegal narcotic distribution ring
    • Sky Global is a provider of custom handsets and a subscription-based end-to- end encrypted messaging app
  • Check Point Research is reporting that Microsoft Exchange Server hacks are doubling every 2 hours.
  • A hacker in Switzerland was able to hack into live security camera feeds of customers using Verkada solutions. Hospitals how notified patients of possible HIPAA breach include:
    • Halifax Health of Daytona Beach, FL
    • Wadley Regional Medical Center of Texarkana, TX
    • Tempe St. Luke’s Hospital of Arizona
  • Centene Corp., an insurance firm headquartered in St. Louis, Missouri, filed a lawsuit against Accellion Inc. of Delaware, in regards to a breach of PHI.
  • Leon County School District of Tallahassee, FL notified an unknown number of students that their info may have been exposed after cybersecurity incident.
  • Atascadero State Hospital of California notified 1,415 patients that their PHI was illegally accessed by an employee.
  • Arizona Complete Health notified 27,390 patients that their PHI was exposed after cybersecurity incident.
  • Spectrum Health of Grand Rapids, MI notified an unknown number of patients that their identities may have been exposed after a group of doctors posted operating room photos on Instagram.
  • Tate High School of Pensacola, FL notified an unknown number of students that their info may have been exposed after an employee illegally hacked into network.
  • Colorado Retina Associates notified 26,600 patients that their PHI was exposed after email phishing attack.
  • The FBI published a warning about how hackers are using email phishing attacks to insert Trickbot malware into networks.
    • When unsuspecting employees open email and click on a photo, they download a Javascript file that downloads Trickbot onto their system
    • Hackers can then steal valuable information and insert ransomware
  • UP Health System – Marquette in Michigan notified an unknown number of patients that a third party is calling its patients attempting to trick them into providing personal information.
  • Douglas County government of Washington notified an unknown number of citizens that their info may have been exposed after cyberattack originating in China
  • Wali Muhammad of Branford, CT pleaded guilty to one count of healthcare fraud as a result defrauding Medicaid using stolen PHI while working for Happy Family Clinical Services LLC of East Haven, CT.
    • Faces a maximum of 10 years in prison
  • Timothy Young of Moorefield, Nebraska was sentenced to 21 months in prison after illegally accessing confidential information while working for a data analytics and risk assessment firm in New Jersey.
  • Graham Ivan Clark of Tampa, Florida was sentenced to 3 years in prison for role in hacking well known Twitter accounts.
  • Newberry County Memorial Hospital of South Carolina notified an unknown number of patients that their PHI may have been exposed after ransomware attack.
  • Protenus Research published results of survey of healthcare organizations
    • Hacking incidents up 42% YoY
    • 20% of breaches causing by insiders exposing PHI of 8 million patients
    • 87% involved PHI inside EHRs
    • 13% involved PHI on paper documents
    • 187 days is average amount of time before breach is discovered
  • Palo Alto Networks published results of research:
    • Average ransom paid to hackers by ransomware victims is $312,493
    • 171% increase YoY
    • Highest demand made was $30 million
    • Highest ransom paid was $10 million
  • Tri County Public Safety Network of New York notified an unknown number of citizens that their info may have been exposed after ransomware attack.

The Week in Copiers Five Years Ago

The Week in Copiers Five Years Ago

First Week of April 2006

Fuji Film thoughts........... Mega dealers could align with Fuji and relabel their own mfp’s, solutions and supplies. Those mega dealers can then further their brands via Fuji, in addition Fuji would not need a large operation in the US market place. Xerox partners with or buys Ricoh? Xerox needs and OEM, Ricoh made mention they want to align with others players to boost revenue and profits.

Enjoy these awesome copiers threads from 5 years ago this week

This Week in the Copier/Office Equipment Industry 10 Years Ago The First Week of April 2006

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Woohoo! Tonight, the Mets take on the KC Royals on Opening Day 2016. All I'm hoping for is a payback win and the chance to beat the Royals in payback win in 2016! Go Mets! Re: barcodes 4/3/06 8:45 AM I don't know anything about Unix. The customer told me that he had to develop a special driver to print the barcodes, and that he didn't want to have to develop a second driver to print to a Ricoh copier when he was already printing to a Canon . That's all I really know about it -- except that his
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Konica Minolta Saluted as a "Champion of Good Works" and for Volunteer Efforts

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verticals. Konica Minolta has won numerous awards and recognition, including placement in the Leaders Quadrant on the Gartner 2014 Magic Quadrant for Managed Print Services (MPS) and Managed Content Services (MCS). Konica Minolta has been recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for nine consecutive years. Konica Minolta, Inc. has also been named to the Dow Jones Sustainability World Index for four years in a row. For more information, please visit
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Konica Minolta and Continuity Partner to Deliver Compelling Solutions

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awards and recognition, including placement in the Leaders Quadrant on the Gartner 2014 Magic Quadrant for Managed Print Services (MPS) and Managed Content Services (MCS). Konica Minolta has been recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for nine consecutive years. Konica Minolta, Inc. has also been named to the Dow Jones Sustainability World Index for four years in a row. For more information, please visit: www.countonkonicaminolta.us and
Blog Post

Over the River, Through the Canyon of Hero's, it's off to Linkedin Copier Sales Roadshow I Go

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On April 15th, I'll be attending the LinkedIn Copier Sales Roadshow at Wells Fargo Connections New York in Manhattan. Now, my first thought was to get into NYC, the night before and then hold up the night in a hotel room, thus I could be bright and shiny for the 8:30AM start. However, my wife reminded me that we live in Highlands, and Highlands has a ferry service that travels to NYC every day, in fact the ferry will stop on the East Side at the 35th Ave Pier. Thus, the early morning of the
Blog Post

New Ricoh W6700SP Wide Format Review

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It's been more than five years since Ricoh has updated the Ricoh W3601 wide format printer/scanner/copier. I wasn't sure exactly how long, but googled it and found the press release for the MP 3601 that was dated March 10th, 2011. Far too long for me, but at least there is somethingnew and different to offer our W3601 clients an upgrade path. Ricoh's wide digital wide format entry started with the MP W240 (4ppm), then the MP W2400 (4PPM),later came theMP W3600 (6ppm), and the last one of that
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2016 BTA National Conference & BTA at 90: A Celebration

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, followed by opening comments and two educational sessions: “Sales Manager Certification: Is This the Missing Link to Salesforce Optimization?” led by Tom Cooke and Kim Ward of Learning Outsource Group; and “Digital Production Trends Emerging Opportunities,” led by Ron Gilboa of InfoTrends. The OEM panel, “The BTA Channel: A Look Ahead,” moderated by Robert Palmer of International Data Corp. (IDC), will follow. The panelists: Doug Albregts, Sharp Imaging and Information Company of America
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Hogan Lovells Renews Next-Generation Managed Print Services Contract with Xerox

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contract with Xerox that includes: Deploying mobile printing capabilities, giving the firm’s employees increased mobility and flexibility; and Piloting Xerox’s Print Awareness Tool as part of a Hogan Lovells Green Committee initiative, employees can track their print usage and take steps to improve print behavior – helping with overall organizational sustainability. “As a law firm, we needed the support of a flexible vendor with expertise in areas such as workflow efficiency, data security, cost
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Compass Sales Solutions Backs the LinkedIn Copier Sales Roadshow

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The Social Sales Academy proudly announces that Compass Sales Solutions ( www.compasscontact.net ) will back the LinkedIn Copier Sales Roadshow ( www.linkedinroadshow.com ). These one-day workshops will come to Chicago (April 14), New York (April 15), Phoenix (April 18), and San Francisco (April 19). "With LinkedIn becoming an integral part of the sales prospecting process we want to help the channel learn how to master these sales strategies," said Troy Casper, President of Compass Sales
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All Covered Joins the 2016 Tech Elite 250 List

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All Covered IT Services division offers a range of IT strategy, support, project and cloud computing solutions across all verticals. Konica Minolta has won numerous awards and recognition, including placement in the Leaders Quadrant on the Gartner 2014 Magic Quadrant for Managed Print Services (MPS) and Managed Content Services (MCS). Konica Minolta has been recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for nine consecutive years. Konica Minolta
Blog Post

I Tried LinkedIn As A Copier Rep, It Doesn't Work!

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the charts. Sales growth models which may have worked in the past may not work with as much success now. Selling has changed inside the copier channel because the art behind buying has changed. I say open our minds and incorporate the foundation of what has worked in the past and integrate modern sales tools to accelerate your growth. This reminds of the old Life cereal commercial... Mikey tried it and he liked it Copier sales departments are struggling and juggling as they attempt to grow net
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Toshiba Promotes Joseph Contreras to Vice President Post

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including the company’s networking hardware solutions, wireless networking and broadband products. He holds a bachelor’s degree in business from Texas AM University. Click-to-Tweet: Toshiba Appoints Joseph Contreras to Vice President Post About Toshiba America Business Solutions Toshiba America Business Solutions (TABS) is subsidiary of Toshiba TEC Corporation, a global leader in office printing and retail solutions. TABS provides multifunction printers, managed document services and digital
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NEWS: New EFI H1625-RS Printer Jumps Korman Signs to Forefront of Traffic Signage Printing

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and EFI was a big selling point as well. Korman Signs has been manufacturing traffic signs using 3M materials for more than 40 years. The company also has operated EFI equipment before, and Bill Korman considers EFI to be one of the world’s premier digital print technology manufacturers. Korman Signs’ new, 65-inch wide printer can print direct to 3M reflective media in roll, sheeted and mounted-to-rigid forms, and features new 3M UV inks for traffic signage applications. The printer’s UV
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Lead for Copier in North Carolina

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Chamber Request for Proposal - Copier All News Releases April 01, 2016 SOUTHERN PINES, NC - The Moore County Chamber of Commerce desires that a qualified company respond to this Request for Proposal to supply a multi-function machine (copier, printer, scanner, and fax unit). This project will be awarded to a member of the Moore County Chamber of Commerce. The resulting new equipment will allow the Chamber staff to effectively and efficiently conduct day to day business while being fiscally
Blog Post

The Transition of the Copier Industry "According to Art"

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it's imaging with copiers, printers, duplicators, managed print, or document management. I'll have part two of this ready in a few days........ -=Good Selling=-
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New Ricoh MP W6700

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roll. It was mentioned here, in the past you could separate the 3600's for deliver when going up a flight of stairs, no more with the new model I see there is a SD network print card, wtf does that mean? Does that mean networking printing is an option? If so, just another cost we need to eat No optional paper cassette like the older models No mention of Ricoh ICE on the brochure, I'm pretty sure it does since there is a browser option No Smart Op Panel option, which pretty much means no sizzle
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NVision IT Collaborates with Canon Information and Imaging Solutions, Inc. to Accelerate the Rollout of Solutions based on the Enterprise Imaging Platform by Canon

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www.nvisioninfotech.com About Canon Information and Imaging Solutions, Inc. Canon Information and Imaging Solutions, Inc., a wholly-owned subsidiary of Canon U.S.A. , Inc., was formed to harness the power of Canon's in-depth knowledge of information flow and world-class imaging technology. Utilizing Canon's vast collection of imaging technology and development tools along with select third-party enterprise applications, Canon Information and Imaging Solutions delivers compelling market-driven solutions in the
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Canon U.S.A. Exhibits Newest Products and Technologies at ISC West 2016

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and nighttime conditions. Visitors will also have opportunities to learn more about: Genuine Canon Optics and Advanced Image Processing – two of Canon's core technologies that combine to help produce video with remarkable color accuracy, even in low-light environments. Simplified and Cost-Effective Installation –Canon's unique Remote PTRZ Adjustment function, available on select models, can help reduce installation time, costs and maintenance. New Products and Features – the new Speed Dome
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Canon launches new imagePRESS and imageRUNNER models

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,” says Mick Takagi, Director, BISG Marketing, Latin America Group, Canon. With advanced user authentication standard in all Third Generation imageRUNNER and imagePRESS models, organizations can manage print and document costs by controlling employees’ access and usage. These new models can also integrate virtually seamlessly with optional uniFLOW software, Canon’s comprehensive and scalable solution software platform for device, output management and smart scanning solutions All Canon solutions are
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Got Two-Sided Scanning? Xerox Introduces Affordable, One-Pound Scanner with Duplex Features for Mobile Users

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lightweight Duplex Travel Scanner, just over one pound, is bundled with a comprehensive software suite for creating, organizing and sharing searchable PDF documents, rendering image files in a variety of formats from photographs or other graphical printed material, and enhancing the scans of tattered originals to produce remarkably clear and clean images. Maximum optical scan resolution is 600dpi. Color output depth is 24 bits. “The Xerox Duplex Travel Scanner leads the highly successful Travel Scanner
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Ricoh delivers flexibility, efficiency to storage and package management

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years. Under its corporate tagline – imagine. change. – Ricoh continues to empower companies and individuals with services and technologies that inspire innovation, enhance sustainability and boost business growth. These include document management systems, IT services, production print solutions, digital cameras, and industrial systems. Headquartered in Tokyo , Ricoh Group operates in over 190 countries. In the financial year ending March 2015 , Ricoh Group had worldwide sales of 2,231 billion
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Canon U.S.A. Exhibits Its Latest Digital Imaging Solutions And 8K Technology At The 2016 NAB Show

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Hall to see first-hand the latest products, hear from the Explorers of Light and the enjoy the 8K Ride Experience. For more information on the booth and an up-to-date schedule of the speaker schedule, please visit www.usa.canon.com/NAB2016 . Follow Canon throughout the show on Instagram at @CanonUSA and Twitter at @CanonUSApro. About Canon U.S.A. , Inc. Canon U.S.A. , Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States
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New wide format solution enables AEC to drive productivity, collaboration

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remotely. Nearly any file, in many formats, can be printed easily, even when managing files created in disparate applications. With the optional Ricoh PrintCopy Tool, users can print jobs and build sets — including TIFF, CALS, PDF and more — via a web browser, wherever their work takes them. Use powerful controllers for precise prints: Powerful PC drivers enable precise, accurate reproductions of browser-based CALS, HP-GL, HP-GL2, PDFs, TIFFs, and even direct AutoCAD files. A sustainable tool
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Foxconn already calling shots on management reshuffle at Sharp

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OSAKA -- Sharp named new executives Tuesday, reflecting the wishes of Taiwan's Hon Hai Precision Industry , also known as Foxconn, which will become the new owner ofthe troubled Japanese electronics maker. Katsuaki Nomura, chairman of Sharp's large-panel manufacturing affiliate Sakai Display Products, will serve double duty as a Sharp executive vice president.The affiliate'spresident, Taimi Oketani, will become a Sharpexecutive managing officer. Both will begin their new roles Wednesday
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Sharp, Under Foxconn, Aims to Excel in Phone Displays

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SAKAI, Japan—Success for Sharp Corp., newly under the control of Taiwan'sFoxconn Technology Group, may boil down in large part to whether it can stay ahead in the fast-changing technology for smartphone displays. Foxconn chief Terry Gou formally signed the $3.5 billion deal to take a controlling stake in Sharp on Saturday, in a long-delayed conclusion to talks that had left the struggling Japanese electronics maker in limbo for months. Read more: http://www.nasdaq.com/article/...-00039
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Auxilio, Inc. Announces Chairman of the Board Retirement

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Auxilio, Inc. Announces Chairman of the Board Retirement MISSION VIEJO, CA--(Marketwired - Apr 6, 2016) - Auxilio, Inc. (OTCQB: AUXO ), the company that is progressively changing the way healthcare thinks about Managed Print Services and Cyber Security, today announced that John Pace, Director and Chairman of the Board, will retire from his duties effective May 19, 2016. "On behalf of the Board and the Auxilio family, we wish John our heartfelt gratitude and appreciation for his dedication to
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Takeover of Sharp advances Hon Hai’s clean-energy ambitions

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Hon Hai Precision Industry Co.’s rescue of Sharp Corp. promises to bolster the Taiwanese electronics maker’s ambitions for a bigger role in clean energy in some of the world’s most polluting countries while also providing a firmer footing in Japan. Hon Hai, also known as Foxconn, which reached a deal last week to take control of Sharp, has previously announced plans to improve energy efficiency at its factories and introduce more solar power in China and India. By buying Osaka-based Sharp, Hon
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Mimaki USA announces UJV55-320 super wide format UV-LED printer

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3.2-meter wide printer with seven colors including white ideal for creating oversized graphics on a variety of material Suwanee, GA – Mimaki USA, a leading manufacturer of wide-format inkjet printers and cutters, today announced the UJV55-320 super wide format UV-LED printer, a 128-inch roll-to-roll model featuring seven ink colors including white for printing on transparent or colored media. It will be on display at various worldwide expositions including in the Mimaki USA booth 1770 at the
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Kodak Alaris Expands Capture Software Portfolio To Help Manage Information Overload

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] . While the average business does not have to process data at the quintillion level yet, it’s critical to gain control of how information is captured and managed. To address this challenge, Kodak Alaris has launched a series of enhancements to its software portfolio that will help businesses and governments accelerate their digital transformation.KodakInfo Input Express andKodakInfo Input Solution v4.0, which features a new mobile app, deliver simplified, connected and secure solutions to combat
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Re: Over the River, Through the Canyon of Hero's, it's off to Linkedin Copier Sales Roadshow I Go

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I'll be in Chicago next week for this. Looking forward to seeing what Larry can offer us.
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NEWS: Hatteras Triples Superwide-Format Capacity with EFI VUTEk HS125 Pro Inkjet Press

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printers and the new press allows us to produce those larger jobs much faster .” Duerr cited as an example a job the company prints for a large retailer where print time will be reduced by 60% on the VUTEk HS125 Pro. “This saves a huge amount of time without sacrificing quality,” he said. Continuous growth in superwide-format graphics opportunities The quality available with EFI VUTEk technologies so far have helped make superwide-format inkjet graphics a significant contributor to ongoing
Blog Post

Five Take Aways from BTA Spring Break in New Orleans

John Anderson (Guest) ·
sponsors, the event would not be possible. I would especially like to give a BIG thank you for our P4P Hotel sponsors who were in attendance. Print Audit ( www.printaudit.com ), Polek Polek ( www.polek.com ), LCA ( www.leasecorp.com ), Muratec ( www.muratec.com ) and ESP Surge ( www.espei.com ). Keynote Address- Dr. Steven Shepard “The Dance of the Generations”. www.shepardcomm.com From the “Silent Generation” of WWII who were adaptive because they had no choice to the “Baby Boomer
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New Canon 6500/8500 Series

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So we will be doing our product launch with the reps this week. Has anyone done much with these new b/w systems yet? I like what I see but the only thing they aren't different on is the color. I hope there is some real value add items on them from the factory.
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Production Print Specialist - North Carolina/Virginia

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I have a couple of openings in North Carolina. Send me a private message.
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Document Strategy - How the Digital Shift Won’t Cure the Enterprise Paper Epidemic

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shareability and searchability, only “37% actively capture data from scanned documents and forms in order to facilitate routing or feed the process itself.” In short, no matter how digital we get, it is clear that paper is here to stay, and overreliance on such traditional business operations poses clear risks: Costs can quickly skyrocket; keeping up with business workflow in print-driven environments is a challenge; and security, compliance and risk exposure continue to mount with every printer
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How Could One Word Cost $6,000?

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How Could One Word Cost$6,000? by Print Audit This is a simple blog about monochrome vs. color printing. There are no pictures. Nothing fancy. Just one color word that could cost $6,000. Read more of this post
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Re: Five Tips for Better Scanning of Documents with Your Copier

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That little baby right there is a work horse! The ones we have in the field work great.

The Week in Copiers Ten Years Ago

The Week in Copiers Ten Years Ago

First Week of April 2006

This Thursday will mark the beginning of April which is also known as April Fools Day.

"Some historians speculate that April Fools’ Day dates back to 1582, when France switched from the Julian calendar to the Gregorian calendar, as called for by the Council of Trent in 1563. In the Julian Calendar, as in the Hindu calendar, the new year began with the spring equinox around April 1."

However for our beloved copier industry April Fools Days can bring about many changes. April 1st is also the start of the new fiscal year for most of our Japanese manufacturers. Some of those changes are good and some really stink, I'm afraid that we'll see massive reductions in the work force from many of our manufacturers and that's because of a full year of COVID related losses.  I hope not but I think the writing is on the wall.

Enjoy these awesome threads from ten years ago this week!



Konica Minolta Releases Free Mobile Application for Product Fleet Monitoring

Art Post (Guest) ·
Ramsey, NJ – March 31, 2011,– Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta), a leading provider of advanced imaging and networking technologies for the desktop to the print shop, today announces the availability of a free Device Relationship Management (DRM) Mobile application, bizhub vCare Mobile, that enables access to connected Konica Minolta's award-winning line of bizhub® multifunctional products (MFPs – print, copy, fax and scan all in one system) from mobile devices for
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Konica Minolta Big City Classic to Rock Tri-State Area

Art Post (Guest) ·
' respective social media sites: To schedule an interview with a Konica Minolta and/or Inside Lacrosse representative, please contact James Norberto at jnorberto@kmbs.konicaminolta.us. About Konica Minolta Konica Minolta Business Solutions U.S.A., Inc. is a leader in advanced imaging and networking technologies for the desktop to the print shop. For the fourth consecutive year, Konica Minolta was recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys. BLI has named
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Real Innovation@Xerox: Time-Saving Virtual Customer Care Assistance Means More Time S

Art Post (Guest) ·
week. The software uses Web-based 3D virtual reality imaging to give Xerox customers instant access to live support for their printer or multifunction device. Xerox scientists say the prototype pinpoints ways to ease customer frustration, shorten customer care calls and free up workers to focus on their real business. To help develop the prototype, ethnography researchers at Xerox’s Research Centre Europe studied the way customers responded to printer issues and examined the calls coming in to
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Cumberland, MD Copier RFP

Art Post (Guest) ·
require providing storage for current equipment until current lease end, November 2012. · Replace existing copier hardware with new technology under a new lease agreement. Minimum specifications and requirements should match existing equipment below. All should be capable of copying/printing/scanning/faxing and should have ADF (automatic document feeder) units installed. Current equipment: · 5 Konica-Minolta C352 Color Copiers. Three of these are configured with PC-403 paper sources, FS-514
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Account Executives – Outside Sales Representatives

Art Post (Guest) ·
Recruiters or Agencies, please. Key words: outside sales, outside sales representative, copier sales, printer, sales account executive, outside sales executive, office equipment sales, major account sales, salesperson, salesman, technical sales, commercial sales, office equipment technology, sales rep, senior sales, document management sales, office equipment sales, outside sales rep, business-to-business, b2b sales, account executive, Greenbelt, MD, Washington, DC Company Description At Ricoh, we
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Ricoh Asia Pacific Announces Integration with InfoPrint Solutions

Art Post (Guest) ·
, creating new value at the interface of people and information, offering a broad range of digital networked products, including copiers, printers, fax machines to semiconductor-related products and digital cameras. Ricoh has been aggressively invested and expanded into the digital printing market, providing the most advanced high-end, high quality print solutions. With more than 108,500 employees worldwide, Ricoh operates in Europe, the Americas, Asia Pacific, China, and Japan. Ricoh's worldwide
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RICOH ANNOUNCES REALIGNMENT OF PRODUCTION PRINT BUSINESS, EMPHASIZING IMPORTANCE OF H

Art Post (Guest) ·
for existing and prospective customers around the world. RPPS will report to Ricoh’s Production Printing Business Group (PPBG), Tokyo, Japan. “One of the most important initiatives in our short and long term business plans is to grow our production print business in a meaningful and valuable way across the globe,” said Shiro(Simon) Sasaki, former Chairman and CEO, Ricoh Europe Plc, and newly appointed Chairman and Chief Executive Officer, RPPS, and Executive Vice President and General Manager of
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LA-Area College Saves Money, Recruits "Green Workforce" with Xerox MPS

Art Post (Guest) ·
Rochester, N.Y. – While searching for new opportunities to save money, Los Angeles Trade-Technical College (LATTC) signed on for Xerox Corporation's managed print services (MPS) to cut operational costs by $1.5 million and boost student recruitment with more efficient and environmentally-sensitive technology. Under the five year MPS contract, LATTC will consolidate output devices, such as printers, copiers and fax machines to reduce its carbon footprint. Xerox's print governance features
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Ricoh and University of Kentucky Announce New Managed Document Services Relationship

Art Post (Guest) ·
its Managed Print Services Program. Ricoh will conduct an assessment of each university area and make recommendations on the number and type of printers, fax machines, scanners, copiers and other output devices based on the departments' needs, in an effort to reduce document production expenses and increase productivity. In addition, through Ricoh MDS, Ricoh will help UK meet their managed print services goals, including: •Lowering the total cost of ownership of output devices; •Reducing the
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Ricoh Introduces @Remote™ Enterprise Pro Server-Based Fleet Management Software

Art Post (Guest) ·
software’s optimized performance improves the process for device discovery and polling, further saving time and reducing the total cost of ownership (TCO) for devices being managed by the software. “@Remote Enterprise Pro is Ricoh’s device management solution that enables larger organizations to manage their print devices and have access to secure fleet reporting. This unique blend of onsite print device management and fleet utilization reports provides an enterprise with the necessary tools to
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Kyocera Mita, Japanese manufacturer of office document solutions, establishes Nordic

Art Post (Guest) ·
01 April 2011 - Kyocera Mita Europe B.V. today announced the creation of a new Nordic Headquarters facility that will provide strategic and tactical support to Kyocera Mita sales companies in Norway, Sweden, Finland and Denmark. In recognition of this Kyocera Mita Svensak AB will be renamed as Kyocera Mita Nordic AB. Located in Stockholm, the new facility will be central to Kyocera Mita’s goal of tripling market penetration in the region. Boosting the Kyocera Mita brand profile and increasing
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Need black toner for the new Savin C9125 or Ricoh MP C2551

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Need black toner for the new Savin C9125 or Ricoh MP C2551 Need a black toner for this new model. Will give you a $20 gift card plus the $37 cost + overnight shipping of $20 if you can ship overnight to me in Rockville, MD to arrive by Tuesday April 5. Has to ship out this Monday the 4th. Any help greatly appreciated!
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Sales Manager - Industry experience a must - Shelton, CT

Art Post (Guest) ·
Ricoh Americas Corporation! As a Sales Manager, you are responsible for managing a team of Account Executives and assisting their efforts in promoting sales, increasing market share by introducing company products as business solutions, and providing account management services. Responsibilities of the Sales Manager also include: •Managing a team of 6-8 Account Executives to complete assignments using established guidelines, procedures and policies. •Participating in trade shows, exhibits, open
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Seiko I Infotech Inc. (SIIT) Introduces New Wide-Format Multifunction Printer ...

Art Post (Guest) ·
TOKYO, April 7, 2011-- Seiko I Infotech Inc. (SIIT), a wholly owned subsidiary of Seiko Instruments Inc., has released the Teriostar LP-1030 series, a value-class wide-format multifunction printer with high performance and compact design. The Teriostar LP-1030 series offers two models: the LP-1030-MF, a multifunction model integrating copy, scan, and print functions, and the LP-1030, a printer model. Shipments will begin in May, 2011. SIIT has recently developed a high-performance print engine
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Another $25000 could be saved by removing all district printers and utilizing copiers

Art Post (Guest) ·
Kresefski then went through a list of proposed cuts the district could make to lessen the deficit. If the district brought back all special education students from intermediate unit placements, it could save $300,000. It could save another $61,000 by utilizing substitute teachers from an outside service, rather than hiring substitutes. Another $25,000 could be saved by removing all district printers and utilizing copiers. According to the district’s technology director, Kristin Swanson, the
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Océ VarioStream 9210 Printer Reaches One Billion Impressions in Commercial Printing E

Art Post (Guest) ·
headquarters in Tokyo, Japan, to create the global leader in the printing industry. Canon develops, manufactures and markets a growing line-up of copying machines, printers, cameras, optical and other products that meet a diverse range of customer needs. The Canon Group comprises over 197,000 people worldwide. Global net sales in 2010 were more than US $45 billion. For more information visit www.canon.com . About Canon U.S.A., Inc. Canon U.S.A., Inc., is a leading provider of consumer, business
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Account Executive II - Boston, MA

Art Post (Guest) ·
Recruiters or Agencies, please. Key words: outside sales, outside sales representative, copier sales, printer, sales account executive, outside sales executive, office equipment sales, major account sales, salesperson, salesman, technical sales, commercial sales, office equipment technology, sales rep, senior sales, document management sales, office equipment sales, outside sales rep, business-to-business, b2b sales, account executive, Boston, MA Company Description Ricoh Americas Corporation is
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AUXILIO, Inc. (AUXO.OB), the pioneer in Managed Print Services (MPS) for the health c

Art Post (Guest) ·
“Workflow Efficiency Solutions” case study is publicly available as a PDF download in the Hospital Customers section of AUXILIO’s website. For further information regarding AUXILIO’s MPS business model that substantially improves workflow efficiency and guarantees savings for hospitals and hospital systems, please visit www.auxilioinc.com . About AUXILIO, Inc. AUXILIO, Inc. is the pioneer of managed print services for the health care industry, working exclusively with hospitals and hospital
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Oce North America Qualifies M-real Substrates for Oce Arizona Series UV Flatbed Print

Art Post (Guest) ·
were commented on as being top quality. Additionally, previous samples of Kemiart Lite and Kemiart Graph produced on the same printer as combined corrugated board showed very good color intensity, critical for POP display work, and fine detailed screening used in halftone reproductions." About M-real M-real is a leading primary fiber paperboard producer and a major paper supplier. The company's customers include brand owners, carton printers, converters, publishers, printing houses, merchants
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36--Copier

Art Post (Guest) ·
following features Browsing any directoryBarcode ReadingBlank Page SeparationOCR Imaging ProcessingIndexingNaming ConventionScanning in different forms, 2, EA; LI 002, Digital Full Color Copier/Printer/Scanner - Sharp MX 4101 Digital Color Copier/Printer/Scanner with scanning tool that has the following features Browsing any directoryBarcode ReadingBlank Page SeparationOCR Imaging Processing IndexingNaming ConventionScanning in different forms, 2, EA; https://www.fbo.gov/?s=opportu...;tab=core&_cview
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Océ introduces specialty vinyls for display graphics printing

Art Post (Guest) ·
: Stronger together In 2010 Océ joined the Canon Group of companies with headquarters in Tokyo, Japan, to create the global leader in the printing industry. Canon develops, manufactures and markets a growing line-up of copying machines, printers, cameras, optical and other products that meet a diverse range of customer needs. The Canon Group comprises over 197,000 people worldwide. Global net sales in 2010 were more than US $45 billion. For more information visit www.canon.com . About Canon U.S.A
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ACS, A Xerox Company, Signs $200 Million Contract to Provide IT Services for MGM Reso

Art Post (Guest) ·
supplies for graphic communication and office printing environments of any size. Through ACS, A Xerox Company, which Xerox acquired in February 2010, Xerox also offers extensive business process outsourcing and IT outsourcing services, including data processing, HR benefits management, finance support, and customer relationship management services for commercial and government organizations worldwide. The 136,000 people of Xerox serve clients in more than 160 countries. For more information, visit
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In 2009, it refinanced that lease, providing new copiers and lowering the monthly

Art Post (Guest) ·
printing for them. Prompted by a complaint, the State Ethics Commission reviewed his work with those vendors, and found no violation of conflict of interest rules. Mr. Ewonce abstains on board votes to pay the bills of vendors for whom he prints. Mr. Ewonce denied lifting a finger for Ford in its dealings with the district. He said his signature on the district's 2009 copier lease was forged -- by whom, he doesn't know. He added that he feels burned by Ford's dealings with the district, no longer
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Xerox Corporation ACS Announces Multiyear Agreement with MGM Resorts

Art Post (Guest) ·
. Headquartered in Norwalk, Conn., Xerox provides leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size. Through ACS, A Xerox Company, which Xerox acquired in February 2010, Xerox also offers extensive business process outsourcing and IT outsourcing services, including data processing, HR benefits management, finance support, and customer relationship management services for commercial and government
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Re: Japan Crisis

Art Post (Guest) ·
heavily damaged. It may have bigger impact on Ricoh’s production. Ricoh: has been affected from rolling blackout, especially for chemical toner. Fuji Xerox: no direct damage. May be affected by Polyester resin shortage as well as rolling blackout. Binder maker Kao: Kashima plant is heavily damaged. Their operation including Polyester resin won’t be back until early May. This may cause serious supply shortage to major OEMs. Sanyo Chemical: Their Kashima plant is also damaged, but they will resume resin
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Ricoh updates Aficio League

Art Post (Guest) ·
The new site looks good! Easier to use but does not display well at least on my computer screen. Looks like after many months of no threads on the forums, Ricoh has decided to drop them from the site. That's a dam shame, they shouldn't have banned for a few weeks many years ago. Well, maybe not, if they hadn't banned me there wouldn't be a p4photel!
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Technology Plays a Key Role in Improving Document Review in E-Discovery, According to

Art Post (Guest) ·
needs to review. For those that don’t use ADC, more than one-third said it’s because of concerns over the cost and resources. However, as the survey reveals those who use ADC realized significant savings. “Using new technologies like automated document classification can make document review easier, faster and more accurate,” said Randall Burrows, vice president and general manager of Xerox Litigation Services. “Clients that use automated document classification are better able to manage the
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Fort Hood, Texas

Art Post (Guest) ·
Solicitation Number: W91RUS-11-X-EPG1 Notice Type: Sources Sought Synopsis: Added: Mar 31, 2011 1:34 pm One (1) 35 PPM Laser Multifunctional Printer/Copier Features: 500 sheet paper drawer, network card, scanner, scanner rack, hard drive, data security kit, fax, stand, two sided print capable, collation, sort, enlarge, reduce, finisher/stapler, automated feed, legal and standard paper. Fort Hood POC: Barron Motz, (254) 288-4035 x 2267 Procuring POC (Fort Huachuca, AZ): Anthony Isom (520) 538
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Google Cloud Print Gets Eprint Support

Art Post (Guest) ·
Google Cloud Print Gets Eprint Support Posted by Lamont Wood Apr 05, 2011 11:51 AM The Google Cloud printing function previously had no printers that directly supported it. Eprint fills that void but has its own problems.HP has announced that its ePrint printers will henceforth support the Google Cloud Print function, which connects Google Cloud apps to printers. Previously this was done through software on computer-connected printers, in the absence of cloud-aware printers. However, HP ePrint
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Savin SPC232DN Won't Scan to Email

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I have set up many Savin systems for scan to email with no problem. I have a Savin 917 and a Savin C2525 installed in our showroom that scan to email via my Exchange Server with no problems. Same settings in the SPC232DN and I get a "Server Response Error". Does anyone have any experience with this (and a solution)? Thanks!
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KonicaMinolta P4P'ers

Art Post (Guest) ·
Can anyone send me the MFP weekend notes that you all get each week or could you post them for us, they are a good read and my regular source is....I'm not sure what's going on.my email is art@p4photel.comThanx
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QuantumDigital Announces Availability of Printable Magnet Vinyl Stock to Make Message

Art Post (Guest) ·
cards, car decals and postcard or flyer-sized magnets in vibrant, full color. QuantumDigital, the turnkey provider for measurable direct mail, on-demand digital printing and email marketing, continues to expand the personalized direct marketing materials available, reflecting the company’s customer-first mission. “Adding magnetic vinyl print stock to our arsenal of marketing products and services is just one of the many ways we create printing efficiencies for our customers,” said Jamie Klemcke
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We were printing 45 million copies per year to the tune of about $1 million

Art Post (Guest) ·
Equitrac product was to reduce total printed pages by 10 per cent among the district’s 1,300 faculty members. In its first full year at the school district, printing dropped 20 per cent and the IT department saved about $235,000. “We gave every teacher $750 to do their printing for the year, which works out to 30,000 prints,” he said. “All of a sudden, there was an awareness when they pushed the print button.” Rever added that the organization will continue to lower the printing budgets in the coming
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Re: Rumor has it.....

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Its April 1, anybody hear anything ? I've heard some sweeping changes on the solutions side Ikon PS have taken over all Ricoh Solutions people have been moved to "IT Solutions" which apparently is different that Document/Printing Solutions
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Visioneer Announces Availability of TWAIN® 2.1 Certified Drivers

Art Post (Guest) ·
Pleasanton, California – March 24, 2011 – Visioneer, Inc., a leader in intelligent document imaging solutions, today announced the availability of TWAIN 2.1 certified drivers for the current Visioneer® and Xerox® DocuMate® product lines. The new drivers are certified by the TWAIN Working Group (TWG) under their recently announced certification program. According to the TWG, the TWAIN certification ensures that a company's data source responds correctly to commands sent by an application. As of
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Heidelberg Officially Opens New Hand-Molding Plant at Amstetten Site

Art Post (Guest) ·
03/31/2011 - Heidelberger Druckmaschinen AG (Heidelberg) today celebrated the official start of series production at the new hand-molding plant at its Amstetten foundry. The new 3,000 square meter building adjoins the existing foundry. It had become necessary to enable Heidelberg to produce printing unit side panels and impression cylinders for its large-format presses with a sheet width of up to 162 cm (63.78 in) in sufficient quantities while still adhering to the same high Heidelberg quality
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HP Opens Graphics Arts Experience Center for the Americas

Art Post (Guest) ·
and graphics printer; the HP Designjet T7100 printer and T2300 eMFP solution for technical printing applications; HP Designjet Z3200, Z5200 and Z6200 large-format printers for professional photography, fine art, proofing and indoor displays; HP Indigo 3550, 5500, 7500 and W7200 commercial digital presses; HP Indigo ws4500 and WS6000 labels and packaging digital presses; HP Scitex FB500, FB700 and FB7500 UV ink, flatbed, industrial signage and graphics printers; HP Scitex LX600, LX800, TJ8600
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Wake County Public School, NC

Art Post (Guest) ·
TOSHIBA E-STUDIO 555T COPIER W/FINISHER https://www.ips.state.nc.us/ip...NCY/PDF/08151300.pdf
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Sr. Product Manager - Applications

Art Post (Guest) ·
Sr. Product Manager - Applications Sharp Electronics - Mahwah, NJ (Greater New York City Area) Job Description Under the direction of the Director, the Senior Product Manager - Applications is responsible for the execution of all product related planning and marketing activities from product concept, through development, launch and sales to the planned end of life, focused specifically in Applications, Standards & Certifications. This position will primarily focus on Security, Standards
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COPI and Gimbel & Associates Marketing Alliance Brings Clients “Behind the Firewall”

Art Post (Guest) ·
helps companies dramatically increase the effectiveness of their cross media and printed communications, while maintaining their data security standards.” The alliance's sales and marketing efforts will initially help customers QR-enable their direct mail and transaction document-based marketing campaigns. It will eventually extend to assisting companies in implementing CodeZ QR technology from the warehouse to the boardroom for enhanced security, communication and identification solutions. “Gimbel
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Scan2Email

Art Post (Guest) ·
scan my passport and send a copy via email to the human resources department. I went to the big printer-copier-thingy, put my passport on the scanner (just like I did when making copies at school) and … where was the scan option? How did scanning work anyway on this machine? Great. First day at the office, first hour in the office, and I already have to ask for help. I took my passport off the scanner, went to the office manager and asked for help on how to scan a document on that machine. The
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Re: Cloud Printing

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able to work from home and bill their time. Sharp just announced Sharp OSA 4.0 at their dealer meeting. Among other things it features what they call "Cloud Connect" to enable the MFPs to scan directly to cloud applications.
Reply

Re: Cloud Printing

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Thanks guys, What other ways are you MFP seeing vendors supporting cloud printing and cloud services (beyond just the press release).
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Re: ACS, A Xerox Company, Signs $200 Million Contract to Provide IT Services for MGM Reso

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Totally off the topic, but my wife got a letter from Wells Fargo last week stating that one of her student loans had been purchased by ACS, a Xerox Company. Weird.
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Re: MP C4501A/C5501A

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We're a Lanier dealer, and no one here has heard anything about them. Gotta love the support Ricoh gives its dealers. Do you have any launch materials you could PM me? There's nothing on InfoCenter that I've been able to find.
Reply

Re: Cloud Printing

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Have you all sold hotspot-enabled MFPs or any other vendor's MFPs with mobile or cloud-printing capabilities. Any take aways from the dealer or client perspective?

The Week in Copiers Fifteen Years Ago

The Week in Copiers Fifteen Years Ago

First Week of April 2006

Friday of last week saw me travel the three plus hours to White Marsh, MD for KIP wide format training.  I was impressed with the quality of the prints, along with the robust software and the spiffs for each device.  All these years selling Ricoh wide format and I didn't know what I was missing!

Enjoy these awesome copier threads from 15 years ago this week!

Re: barcodes

Darth Vader (Guest) ·
I don't know anything about Unix. The customer told me that he had to develop a special driver to print the barcodes, and that he didn't want to have to develop a second driver to print to a Ricoh copier when he was already printing to a Canon. That's all I really know about it -- except that his Toshiba won't print the barcodes -- they can't even get it to stay on the network.
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VARBUSINESS NAMES RICOH'S ANN MOSER

Art Post (Guest) ·
worthy of emulation by all of their peers." In awarding this honor to Moser, VARBusiness citied her success in increasing Ricoh's printer sales and growth strategy and in establishing key relationships across the reseller channel. Additionally, with her more than 25 years experience in sales and marketing of technology solutions, Moser has played an integral part in establishing Ricoh’s Printing Solutions Division. "Being a recipient of VARBusiness' ‘Top 100 Channel Executives’ award is an esteemed
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Savin 2820

mikefio22 (Guest) ·
I have been able to send a fax Tx report to my email, but I have to input where it is going every time I send a fax. Is there any way I can set a default Email address for the reports to go? Any help would be great
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Stan and Jerry are in the Game with Major League Baseball

Art Post (Guest) ·
. Additionally, Ricoh offers a wide variety of document and printing solutions directly and through strategic alliances enhancing office productivity and document workflow. Ricoh’s document management software enhances workgroup collaboration and offers secure storage, retrieval and sharing of critical information. Ricoh Corporation directly or through its subsidiaries markets and distributes products in North, Central and South America. For fiscal year 2004, Ricoh Corporation sales exceeded $2.9
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print from multi trays

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I have a prospect who needs to print a 1 page document from multiple paper trays on varied color stock. Any ideas?
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B202 GEST428

Soriano (Guest) ·
Hi guys, I wonder if any of you have seen this before, a tech went to setup the machine to scan to email, email all incoming faxes. well when he went and tried to email a page the page he got was blank in the middle(copier worked fine before he got there), It prints fine but when you try to scan anyting through the ADF or use the exposure glase we get the the blank area, please if any one hase seen this let me know how you fixed it. see sample Thanks..
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Re: New Product Naming Scheme for Ricoh

copier_doc (Guest) ·
Please let me clarify a few point. SP C210SF (note the spacing between SP and C) SP means this is a printer product - therefore it will print and doesn't need to tell you. C is colour product (BW has no letter, but is followed by four digits) 210 series/grade, generation, and if there are other machines the series/grade at the same generation then this value will change dependant upon what paper sizes can be used. MFP are slightly different
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Re: barcodes

dwbsc (Guest) ·
Try a Postscript Driver and Change the "Optimized for speed" to "Optimized for Portability" under the postscript tab. When I sold Canon (clc 1150), we had a problem with a customer printing bar codes. The bar code would come out, but would not be able to be read by the barcode reader. Switching this setting on the postscript driver fixed the issue.
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Re: Aficio 3045 user quotas

turi (Guest) ·
Hello again all, the saga of the ELP continues and we are now calling this soap opera the ELP saga. We had changed over to PCL 6 to solve the loss of files whilst ELP printing but after a short while we noticed that we having printing rights problems. If userA created a doc and shared it with user B, after having printed it through ELP, user B cloud read and edit this file but could not print unless he inputed user A password and vice versa. Funnely enough if user B createed say another
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Re: barcodes

Art Post (Guest) ·
All this time I thought we could print UNIX, are you sure. Can anyone else chime in? Art Post
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Re: Problem with WinPrint

copier_doc (Guest) ·
Make sure you have installed the SNMP component to windows before you install the software. SNMP must be on the server you use for PlotBase.
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Re: Problem with WinPrint

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quote: Originally posted by copier_doc: Make sure you have installed the SNMP component to windows before you install the software. SNMP must be on the server you use for PlotBase. This isn't an issue as the software WILL NOT let you install unless SNMP is installed and running. You will get an error during install saying SNMP isn't found and the install will quit.
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Re: Plotting accuracy on 470W

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Did you try in the main Plotbase program: Configuration Properties Spool Config NEW CHANGE Default SSL Default Specific... MAINTAIN RATIO should be checked, as well as "middle center" for media type and position. ps: try changing the Default Type CFG if this does not work. I cleared up a similar problem by doing this on a 470 trying to print from program called Solid Edge.
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Global Scan Re-Postioned!

Art Post (Guest) ·
Dear Ricoh Dealer: Ricoh is pleased to announce that effective May 3, 2006 the GlobalScan OCR Option Product Code 001283MIU is being repositioned bringing you new and lower dealer and Suggested Retail Pricing, however the pricing is retroactive to April 3, 2006. THIS PriceE RREPPOSIITIONIING INCLUDES:: • GlobalScan OCR Option • Best Dealer Price reduced by up to 44%. • Suggested Retail Price reduced by 40%. GG
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Volkswagen AG

Namibia (Guest) ·
I would like to know if Ricoh or a dealer has concluded a preferred supplier agreement with Volkswagen in Europe. Has anybody got information for me on this subject? Regards Phil West philw@nashua.co.za
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480W & halftones

Art Post (Guest) ·
What is your experience with halftones on the 480W when printing from AutoCAD, are they acceptable, or are they coming up a little short with the halftone quality? Art

Sales Professionals Are Not Settlers, Are You?

"If you'll not settle for anything less than your best, you will be amazed at what you can accomplish in your lives."
Vince Lombardi

Settling, complacency, contentment, relaxed, peaceful; it's out there right now hiding within the closet of many in sales.

Lurking in the dark shadows of success and camouflaged where one least expects to find it, a great balancing act of excuses.

It's the silent business killer, ambushing and striking salespeople without warning. It can bring even the biggest and brightest to their knees. What's this hidden terror, settling!

A sales reps' biggest competitor is the status quo

It can happen to you. It strikes with extreme precision. Settling, it happens so please don't fool yourself.

Settling is a ruthless sales disease. It doesn't care about how long you've been in sales or what day of the week it is. It cares only of the cold and timid.

Truth be told, while many sales reps seem content on getting by and blending in with all the other empty suits, a true sales professional is not. They have meticulously rewritten the sales playbook.

"Complacency is the enemy of study. We cannot really learn anything until we rid ourselves of complacency."
Mao Zedong

THE COMFY COUCH

Unguarded, the 'settling' disease has been lurking within personal closets for quite some time. This didn't happen overnight, this happened because of a whole bunch of small personal decisions over time.

Allow me to introduce you to the law of complacency. It states, says when you surround yourself with empty suits, harbor average thoughts, settle for average results, and point fingers everywhere, this all leads to an empty sales life of being ordinary and living a mediocre existence.

Why is this happening?

LACK OF GOALS

Your budget number, sure it's a goal, however; what about your personal goals?

What's your vision and values? Are you operating with a wish or hope list rather than a must have list? Where's the burning desire? Where's the drive? Where's the fortitude? Where's the plan?

What has led you down the path you're taking right now?

You can have growth or you can have comfort, but you can't have both

INCONSISTENT SALES MANAGEMENT

From personal experiences, most sales manager's focus on the under-performers; spending less and less time focusing on the top performers. I’ve been in bullpens and heard mutterings of “I don’t care what they’re doing as long as they’re hitting their numbers”.

Coach, coach and coach! This is why sports dynasties exist.

Inconsistency leads to consistent trips to the empty suit cleaners.

TIRED AND CONTENT

Often times this radiates with those in sales who have been with the same company for decades or within the same industry for eons, doing the same thing; particularly if their sales role hasn’t progressed.

You all know what I am talking about. I'm referring to all those sales reps who have been seeing the same clients for years. Day after day, month after month talking about the same products, same services to the same people, monotony of their activity shows up in their attitude towards pushing themselves to the next level; leading to apathy, complacency and taking their clients for granted.

"Salespeople have hypnotized themselves into believing what they aren't doing doesn't work"

Unless these sales reps find a way to invigorate more energy and interest back into their role, most will just mutter along in mediocrity until something shakes them out of the state they are in. Unfortunately, this translates into losing a client or the threat of losing their job.

Are you willing to surround yourself with unreasonable sales professionals who share unreasonable expectations, who hold themselves accountable for lofty and unreasonable outcomes?

You are the sum total of the 5 closest people you associate with, are they empty suits?

STOKE THE FIRE WITHIN YOU

Where's the drive? Stoke the fire of passion and pride that drives you to do the hard work to be a true One-Percenter. Ignite the fire from within!

In order to be extraordinary and rise above the sea of empty suits, you must abandon your excuses, limiting self-beliefs, and damaging thoughts. I encourage you to replace them with a set of higher self-expectations.

“Belief is an emotion which creates certainty."
Tony Robbins

Sales professionals...

  • Have unreasonable sales dreams
  • Have unreasonable sales goals
  • Take unreasonable sales leaps
  • Have unreasonable sales thoughts
  • Take unreasonable action
  • Are not sales conformists

SALES PROFESSIONALS DON'T SETTLE, THEY CREATE CHANGE

A true sales professional has acute awareness and a total understanding that acceptance of change is critical, especially in times of uncertainty and doubt within the sales world. This applies directly to the settler's mentality.

We have only three responses to change - resist it, accept it or create it.

A change resistor likes things just the way they are. A change acceptor will wait to see what is happening. While change creators have become today's problem solvers.

Sales professionals are change creators. They take charge of your journey. They take the journey of self-discovery.

Right now, at this very moment in time... Who are you? Why are you doing what you're doing?

"When we are no longer able to change a situation - we are challenged to change ourselves."
Viktor E. Frankl

DON'T SETTLE, DO THE WORK!

John C. Maxwell said:

“People are like rubber bands, they are most effective when they are stretched.”

Are you stretching? Have you settled somewhere in your sales life?

  • What doors could you open by stretching towards your vision?
  • What new sales opportunities could you experience?
  • How would this make you feel?

A sales professional creates change and pulls organizations forward.

A sales professional takes massive action!

A sales professional identifies new processes, looks for new opportunities, brings new and different insights into businesses with the goal of helping to solve real business problems and challenges.

A sales professional adopts the mentality focused on helping for all the right reasons versus closing the "big deal" for their personal benefit.

"We won't figure out what's sacred in life if we settle for what's safe."
Bob Goff
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I understand, I get where you all are coming from. Every day, I walk in your shoes. I am fully committed to helping your sales team integrate social aspects and heartfelt strategies into your current sales process to grow new business. I want you to get results. This is why I am passionate about doing this the right way, the genuine way, the authentic way! It's about understanding value before visibility.

Selling From the Heart is making a difference! I poured my heart into every page of this book and I think you're going to love it. You can find it on Amazon in paperback, kindle and in audio. You can click on the book image below and this will take you to Amazon.

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In a world full of empty suits, I'm passionate about helping sales reps succeed by getting valuable before they get visible. I help sales teams understand the true value they bring to the market.

I appreciate getting the opportunity to share my stories. Integrating the use of social and sharing my story on LinkedIn was my “game-changer” in the highly competitive office technology world. With great pride I transform, challenge, coach and inspire sales teams to grow new business by helping them share their story and how they communicate it out by integrating the use of social inside the sales process. You can follow me on LinkedIn, Twitter, Facebook and on my podcast by clicking on Selling from the Heart.

COVID19 Remote Working Day Two Hundred and Fifty-Nine of Selling

COVID19 Remote Working Day Two Hundred and Fifty-Nine of Selling Copiers

Managed IT, Content and BDR also

Today was the first day for the rest of my year.  After pumping in a cool quarter of a million for the Q1 the well has run dry.

My plan for the next 30 day is simple, it's a minimum of 20 prospecting calls and 20 prospecting email each day of the week.  However today the goal was to send forty prospecting emails and 40 prospecting emails because I have three appointments tomorrow and then traveling to White Marsh in the afternoon for training Friday morning.

Prospecting Emails & Calls

With the prospecting emails I decided that each email had to be wordsmithed to the previous contact history with each prospect and client.  As I got further and further into the contacts I realized this is going to take more time than I thought.  With my emails I always want to only ask one question and I always want the question to be the last line of the email. My experience over the years tells me this is the best way to get some type of response.

The good news is that I was able to finish the day with 42 prospecting emails.  I was also happy with a 35% reply rate from existing and net new prospects for today.  In addition two of those emails turned in two phone calls back to me.

I'll be the first to admit that on many occasions when I work my CRM is that I'll pick and chose who I'm going to email or call when there is a long list.  Today was different since I ran down the list of clients one by one.  No stone was to be left unturned today or for the rest of the month.  Everyone gets touched!

The bad news is that I was only able to manage 24 prospecting calls.  The call back rate for the phone calls was low at 15%.

But there is more good news to tell.  I was able to book four appointments and created a solid opportunity with an existing client for $40K.  I'm hoping to make the other 16 calls sometime tomorrow and have already decided that if I'll make them at 9 or 10PM tomorrow night from the hotel room.  Yup, I understand no one will pick up the phone, however just maybe the thought of a voice message coming in that late will mean something to that "C" level exec.

Right now it's all about contacting as many net new and existing clients as possible for the next 30 days.  Even with having a lead service I'm taking the approach that I won't have any leads come my way for the next 30 days.  It then becomes more about how to make things happen and not waiting for things to happen.

An Email Response From Yesterday

One of my existing clients called me a few weeks ago and stated they finally wanted to replace their oldest copier.  That copier was 11 years old and was finally giving up the ghost.  The average volume pre-COVID was almost 40K per year.  During COVID the volume dropped to 25K per year.  Since we could not meet because of COVID everything was via email.  I received the email yesterday that the client was just "going to purchase a small MFP for a few hundred dollars". WFT, people just don't understand that most of these couple hundred dollar MFP's have a cost of 5 cents per page.  Of course I did the the math for pre-COVID and post-COVID volumes (we need to start speaking about these now). In addition a short and simple spreadsheet was sent showing that even with a lease for the small A4 black device the client will still save $75 per month.  Alas it seems to have fallen on deaf ears.  Not sure why some clients just don't listen. I guess the thought of just spending $300 upfront was to enticing.  At this point I hope they spend a couple of hundred a month on those  toner cartridges.

Day 2 of Q2 starts in the AM and the prospecting needs to continue...

-=Good Selling=-

COVID19 Remote Working Day Two Hundred and Fifty-Eight of Selling

COVID19 Remote Working Day Two Hundred and Fifty-Eight of Selling Copiers

My apologies again for not posting more of these blogs.  My last week has been focused on trying to move opportunities since the last day of our sales month for March is today.  I was afraid I was going to put up a goose egg this month and that's something I haven't done in years. 

One Opportunity

That one opportunity that I had for last week emailed me late last week and stated they wanted to wait a couple of months because of tax season. I agree what accountant would want a copier delivered the busiest time of the year. It was time to get the thinking cap on and deliver them an option that would allow them to order now.  Will all of the uncertainty around inventory and how long it's taking to get equipment. I laid it all out in an email format for the client and stated we're not sure when this is going to end. Told them that they could wait the two months however they would then move to the back of the line.  It was my recommendation to do it now because it will be weeks to get the equipment.  In addition I threw in a couple of links about all of the issues our industry is facing with shipments from the east.  I also threw the client a bone and offered up the first year of maintenance and supplies at no cost.  In the end we were able to secure the order and turn the objection of waiting two month to ordering now.

The Last Week

The last week has been extremely painful because I was not able to deliver the revenue that I forecasted this month. In fact I was not even close to my number.  Thus while delivering $240K for January & February, March came at a paltry $10K in revenue.  I guess the most painful parts was that I was not able to contribute to the team with a decent number and that most of my funnel feel apart this month.   It's not that I lost opportunities it's that I didn't do a great job with asking one of the most basic questions which is "what is your buying time criteria?".  If I would have done more of that I would have had a better handle on my forecast.

Now I find my self with the task of rebuilding the funnel. In order for me to hit my revenue goal for each month I need to have three times my monthly revenue with opportunities that can close that month.  Yup, I have a tall task ahead in the coming weeks.

New Jersey

I believe I made mention in my last blog that our Governor extended the Health Emergency Order for another thirty days last week.  In an interview this week our Governor stated something to the effect that NJ will not be moving forward with any additional openings for some time.  This is due to an increase of almost 15% of COVID cases in the last two weeks. Thus while more that 1.3 million have been inoculated, many are now immune because they had COVID19 our Governor is still keeping his thumb on the necks of businesses that want to get back to business.

Many of those businesses that I've spoken to are still unsure when they'll be back in the office. Some have stated July, then August while others have stated they would institute a hybrid work place until all of this has passed. 

Q2

Q1 is over and thoughts are now set for Q2.  We all know you're only as good as your last month or quarter.  For the month of April I've laid out some personal goals.

  • develop 5 opportunities each week
  • 100 calls and 100 emails each week (prospecting)
  • eight to ten appointments each week


I feel as these are goals that I can reach and in 30 days I should be able to get my pipeline back where it needs to be.  Tomorrow starts Q2 for us and I'm excited to see what the future holds.

-=Selling=-

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