March 2019

This Week in the Copier Industry 15 Years Ago (First Week of April 2004)

Fifteen years ago, the BIG news was the Ricoh acquisition of Hitachi Printing Systems.  Fifteen years later I vaguely remember those print systems.  All I can remember is that there were huge, fast and durable.  It's stated that they acquisition started Ricoh on the road to thier production print models.

Enjoy the awesome threads from 15 years ago this week!

Scan and Capture from the Copier

ally, depending upon your perspective) when it comes to promoting scanning. One reason is that copy and print "clicks" still drive revenues for dealers and manufacturers alike. When scans replace printouts and copies, it often translates into lower lease charges for dealers and diminished (high-margin) consumables revenue. In addition, selling and integrating scanning tends to complicate and lengthen the sales cycle, something many dealers want to avoid. "The [MFP] vendors are serious about
Topic

Ricoh Aquires Hitachi Printing Solutions!

Ricoh is committed to strengthening its printer business, an important pillar of its growth strategy. To this end, Ricoh will strengthen product lines for the office color printer market, printers for mission-critical systems and POD, or print-on-demand, markets, in which Ricoh is yet to participate. In addition, Ricoh will enhance IT sales channels on top of its conventional copier marketing channels. Through these initiatives, Ricoh will optimize "Total Document Volume" as the strategic
Reply

Re: Ricoh Aquires Hitachi Printing Solutions!

·
about an hour (as a favor to us) re-writing code at the customer's location to make the software work. This is going to be the biggest WIN-WIN in this industry in over a decade. Get ready to watch Canon, Toshiba, Xerox and all the rest start sweating!
Reply

Re: Ricoh Aquires Hitachi Printing Solutions!

·
This will be huge for my dealership. We have a large printer sales division and need something that will out perform the higher end Kyocera printers with some better volume ratings. Kudos to Ricoh on this one. With all the acquisitions, re-branding etc out there, makes one wonder if the time will come when there is one line of copiers with 15 differrent model numbers and labels! Funny!
Topic

Around The World with Ricoh II

they gathered. Mr. Hideyuki Nemoto pointed out emphatically during the meeting that the objective of RICOH is to become a well-known international enterprise with reliability and attractiveness and enable customer to use RICOH products at ease and reliably by improving degree of satisfaction of the customer and business environment. He also discussed with the agents about detailed approaches for various links of sales and after-sale service. In 2004, the arrangements for meetings up to date have
Reply

Re: Global Imaging

Oh! Their stock has been performing well, I think the majority of what they sell is Konica-Minolta. I called them a few times for a job interview and never recieved a phone call back. Wow, major loss for Ricoh!! Hope you do well, please stay in touch!
Topic

Canon Releases MEAP Application

Canon Releases MEAP Application Canon U.S.A. Inc. and eCopy Inc., a provider of document distribution and integration solutions, have announced the availability of eCopy ShareScan OP (Open Platform), the first commercially available application for Canon's MEAP-enabled imageRUNNER models. With eCopy ShareScan OP, the features of eCopy's ShareScan solution are now accessible from within the control panel of a Canon MEAP device. Additionally, with eCopy OP's advanced administration and management
Topic

High Volume Hitachi Printers

·
We have a couple High Volume Hitachi printers in the showroom that are actually branded by TR systems that need to be moved out, so if anyone wants details, let me know and I can get some pricing and specifics to you!
Topic

KMA, NSi Announce Agreement Kyocera Mita

KMA, NSi Announce Agreement Kyocera Mita America (KMA) and Notable Solutions Inc. (NSi), a leader in content-capture solutions, have announced a strategic joint product development agreement. Under the agreement, KMA and NSi are planning to jointly develop a strategic portfolio of document capture and workflow solutions fully integrated with Kyocera Mita devices. The solutions will optimize document workflow for the office by providing intelligent capture, processing and routing. The integrated
Topic

Closing From A Distance

Closing From A Distance Tom Hopkins In the past, companies have divided territories by geographical area. Today, many salespeople specialize in particular products or services and concentrate on clients who have needs that match the products. So, companies are more likely to claim as your territory any client who has a need for your specialty. That means your client base may well be anywhere in the world. If that’s the case with you, you’ll do very little face-to-face selling and a whole lot
Topic

HELP HELP HELP QUESTION fOR THE IT GURUS"S

Ok, heres the situation. I have the OK to place 2 105's each will get atelast 100k per month ran on them. This is the problem and I don't know if I can overcome it. The current envirorment is a tv news room running an antiquated propiertary software that will only allow for laser jet 3 emulation to be used. They are using hp3 driver through a black box that is then splitting the job to 6 XEROX 32 page per minute printers. The It guy and myself would like to eliminate all of those printers
Topic

Samsung Msys-835P

Manufacturer: Samsung Electronics America, Inc. Address: 3351 Michelson Dr., Suite 250 Irvine, CA 92612 866-542-7214 The Msys-835P is a high-performance laser fax, printer, copier, and scanner ideal to increase office productivity and cut costs. It offers up to 12 ppm print/copy speed, 8 MB memory, 33.6 Kbps modem, 1200 dpi class quality resolution with 3-second TX, 1.5 second quick scan, 50-page ADF, and 72-hour battery backup. Samsung's Push and Save technology provides cost efficient
Reply

Re: Ricoh Aquires Hitachi Printing Solutions!

What will be next, will we be able to get the high end Hitachi printers and the POD software? Are all Hitachi dealers able to sell Ricoh now? GeeZZZZZZZZ
Reply

Re: Ricoh Aquires Hitachi Printing Solutions!

·
Don't knock it. We became a Hitachi Dealer about 4 months ago. Their high end printers are fantastic. IBM buys the Hitachi printers and relabels them. You can sell these boxes in areas where you don't necessarily need a 1075, 2085, or 2105 for a lot less. Go to our website www.peterswalker.com go under products, pick Hitachi, and look at the 70ppm & 92ppm printers Hitachi offers. It feels great to finally be ahead of Ricoh on something!
Reply

Re: Ricoh Aquires Hitachi Printing Solutions!

·
One more thing. The Hitachi B&W printers (70ppm & 92ppm) have 6000 pages out of four paper sources. You can print a job using different type papers in the trays (ie color in one, plain in another, etc) from all the paper trays for a single job if you want. Also, the 70 ppm smokes the 1075 and 2090 in processing and print time, and the 92ppm smokes the 2105. The processor in these Hitachi's are faster than any Ricoh or Ricoh Fiery processors we have! They also have post process inserting
Reply

Re: Ricoh Aquires Hitachi Printing Solutions!

·
On the low end of it, if I am not mistaken, the AP204 and AP206 were Hitachi OEM. ... Just noticed at http://www.hitachi-printingsolutions.com.sg/ under "Products" and "Business Printer" Heading - the DDS20, DDS26, and DDS45 Series are all Ricoh ... or are the Ricoh machines Hitachi? Hmmmm
Reply

Re: Ricoh Aquires Hitachi Printing Solutions!

·
I beleive the 70 & 92 ppm are Minolta engines. We are in the process of upgrading an older 60ppm Hitachi printer that looks just like the 70 & 92 ppm.
Reply

Re: Global Imaging

We are going to continue to sell Ricoh, and currently there are no plans for us to add another product line, though that could all change. I think it will only benefit us, and I have heard nothing but great things about Global.
Reply

Re: Leads in Ohio

Airpath Wireless, Inc. http://www.airpath.com WHAT IT DOES It develops software applications that enable the operation and management of high-speed public Internet access locations. EVENT 03-31-2004--$6 million in Series A financing OPPORTUNITIES company expected to make purchases to support... - expansion of sales and marketing team - product development potential opportunity to provide… - sales training programs - software and systems specific to the sales function - recruiting for sales
Topic

NRG, the Total Document Solutions group

NRG, the Total Document Solutions group, has won the prestigious Ricoh Quality Award established by its Japanese parent company, Ricoh, setting a new industry standard in quality management across Europe. The Ricoh Award was bestowed upon NRG’s operating company, NRG Group Benelux in March for its outstanding levels of quality management across all aspects of its business from financial performance to customer satisfaction. Ricoh, a world-leading manufacturer of office automation equipment has
Reply

Re: 2022 straight

·
That's high. Ricoh's RMAP GEM price with 3000 copies at 0.0139 (book price) is $156.85/mo. You make a 23% margin with that price.
Reply

Re: Ricoh Aquires Hitachi Printing Solutions!

Wow, thats pretty incredible, was not knocking, was just not that knowledgable about Hitachi. Wonder if dealers will get to offer these products. I have wanted a 92PPM laserprinter for years. Also the the datastream with roll feed is great for "back office" printing. Ted, whatever you hear please keep me up to date. Art
Reply

Re: SAP R/3 Barcode and OCR Hard Disk Package

Here's the link the customer found regarding this: http://support.ricoh.com/connectivity/rc/006/bar_ocr_pack/info.htm Appears that Ricoh directly supports it. Todd
Reply

Re: Ricoh Aquires Hitachi Printing Solutions!

·
Close but no cigar. There used to be a partnership years ago between Hitachi and Minolta, and some of the older Hitachi's had Minolta engines, but the 70 & 92 are from Hitachi. As were the AP204 & AP206. They were OEM Hitachi.
Reply

Re: Ricoh Aquires Hitachi Printing Solutions!

·
Mike, we can sell anywhere in the US. Give the office a call (800-451-3161), and talk to Kenneth Peters. We can work out a deal that benenfits us both. As far as maintenance is concerned, it's simple. Anything we sell outside our Service area we put on Hitachi Service. Either the Hitachi service reps themselves service the machine, or if there is not a local Hitachi Service office, then Hitachi contracts the service out to the nearest service location. The maintenance like Ricoh is
Reply

Re: Ricoh Aquires Hitachi Printing Solutions!

·
We have a couple High Volume Hitachi printers in the showroom that are actually branded by TR systems that need to be moved out, so if anyone wants details, let me know and I can get some pricing and specifics to you!
Reply

Re: Leads in New Mexico

President of Sales and Marketing 505-883-5263 x128 OFFICE(S) innovASIC, Inc. 3737 Princeton NE Suite 130 Albuquerque, NM 87107 Toll Free: 888-824-4184 Phone: 505-883-5263 Fax: 505-883-5477
Reply

Re: Leads in Jersey

company may use a portion of the proceeds to invest in new products, development and operations. PARTNERS http://www.princetonecom.com/c...alliances/index.html PEOPLE R. Craig Kirsch Chief Executive Officer Ronald W. Averett President and Chief Operating Officer Kenneth S. Foreman Vice President and Chief Financial Officer Cole Silver Vice President of Human Resources and General Counsel Rick Auletta Vice President of Sales Alix W. Hoffman Senior Vice President of Sales, Product Management
Reply

Re: Leads in California

5Square Systems Corporation http://www.5square.com WHAT IT DOES It provides an Internet-based system for managing sales in the automotive industry. EVENT 03-31-2004--$12.3 million in Series B funding led by Norwest Venture Partners and Storm Ventures OPPORTUNITIES company expected to make purchases to support... - accelerated development - sales potential opportunity to provide… - sales training programs - software and systems specific to the sales function - recruiting for sales professionals
Reply

Re: Leads in California

Business Development OPPORTUNITIES potential opportunity to provide… - sales training programs - software and systems specific to the sales function - recruiting for sales professionals D. Kurt Dahm is the new Senior Vice President, Sales and Business Development. STATED PARTNERS/ALLIANCES none stated PEOPLE Joseph R. Simrell Chief Executive Officer and President Bob Richardson Senior Vice President, Services D. Kurt Dahm Senior Vice President, Sales and Business Development Todd Taylor Chief
Reply

Re: Leads in Washington

for digital content. EVENT 03-31-2004--$15.5 million in a third round of financing led by Lehman Brothers OPPORTUNITIES company expected to make purchases to support... - sales and marketing - customer service - business development potential opportunity to provide… - software and systems specific to the sales function - recruiting for sales professionals - products and services to support increased marketing activities; services may include PR activities, collateral material development
Reply

Re: Leads in Utah

TenFold Corporation http://www.10fold.com OTCBB:TENF WHAT IT DOES It licenses its patented platform technology for enterprise applications development. (number of employees: 73) EVENT 04-01-2004--Announced the appointment of a new Vice President of Sales OPPORTUNITIES potential opportunity to provide… - sales training programs - software and systems specific to the sales function - recruiting for sales professionals Mark Glasgow is the new Vice President of Sales. STATED PARTNERS/ALLIANCES none
Reply

Re: Leads In Oregon

collateral material development PARTNERS none stated PEOPLE Bart Tichelman Chief Executive Officer Bob Schwarz Chief Finanical Officer and VP of International Sales Dan Morgan VP of Engineering John Ziehl Manager of Customer Support OFFICE(S) Serveron Corp. 3305 NW Aloclek Drive Hillsboro, OR 97124 Toll Free: 800-880-2552 Phone: 503-924-3200 Fax: 503-924-3290
Reply

Re: SAP R/3 Barcode and OCR Hard Disk Package

·
This software was written by Paceline, a German company. The manual however was written by Ricoh. The installation instructions seem to leave a bit to be desired. When I tried to install it on SAP r/3 there were several places where I was told to select options that wern't there and more where I was asked to choose options that the manual did not specify. When I contacted Paceline, they offered to contact my customer directly to resolve the issue. I'll let you know how that goes once they get
Reply

Re: GBC Update!!!!!!

I am sorry to say that the moddificationt that Ricoh sent us did not work correctly. They did fix the "time out" but the so called "chad shrowd" did not work properly. The customer instructed us to remove the GBC's. Has anyone else had any sucess with this mode kit?? Please let me know. Art
Reply

Re: Copies and Prints crooked on 1232

·
Had the same problem with one of our units. After a lot of trying and Savin's regional tech not being able to fix it, Savin ended up trading it out for a new one. No problems since.
Reply

Re: HELP HELP HELP QUESTION fOR THE IT GURUS"S

·
If there is no way to use the PCL drivers (which are hp's language) than there is no way to accessorize the copier and to the best of my knowledge you can't utilize connect copy. What I would suggest is checking in to Axis or another print server company to see if they have a print server that you can shoot jobs to and have it print that job to multiple devices. Otherwise, I'm stumped. If you are looking to sort as well and have to use an HP3 driver, I think you are screwed. Another thing with
Reply

Re: Global Imaging

·
They are a major Ricoh dealer here in NY and CT. Connecticut Business Systems and Carr in NYC
Reply

Re: Leads in Minnesota

Stratika http://www.stratika.com WHAT IT DOES It provides database development, application development and data warehousing services for the financial services industry. EVENT 04-01-2004--Announced the appointment of a new Vice President of Business Development OPPORTUNITIES potential opportunity to provide… - products and services to support increased sales activities - products and services to support increased marketing activities; services may include PR activities, collateral material
Reply

Re: Leads in Massachusetts

RulesPower Inc. http://www.rulespower.com WHAT IT DOES It provides business process management (BPM) software. EVENT 03-31-2004--$6.7 million in funding led by Kodiak Venture Partners OPPORTUNITIES company expected to make purchases to support... - product development - sales and marketing potential opportunity to provide… - products and services to support increased sales activities - products and services to support increased marketing activities; services may include PR activities
Reply

Re: Leads in Colorado

- equipment and services to support its ASP infrastructure for web-based applications - tools and services for product development activities PARTNERS none stated PEOPLE John R. Evans Chief Executive Officer Jeffrey A. Veres President and Chief Operating Officer Clinton J. Wilson Vice President of Sales and Marketing Christopher M. Reim Vice President of Finance Fred Franzen Vice President of Professional Services OFFICE(S) IPtimize, Inc. 4949 S. Syracuse St. Suite 450 Denver, CO 80237 Toll Free
Reply

Re: Leads in Virginia

ISR Solutions http://www.isrsolutions.com WHAT IT DOES It engineers, installs and manages electronic security solutions to protect employees and assets. EVENT 03-31-2004--$11 million investment OPPORTUNITIES company expected to make purchases to support... - growth potential opportunity to provide… - sales training programs - software and systems specific to the sales function - recruiting for sales professionals - products and services to support increased marketing activities; services may
-=Good Selling=-

This Week in the Copier Industry 10 Years Ago (First Week of April 2009)

There's a nice write up below with comments about the 2008 Ricoh dealer event. Even in 2009 "industry change" was on everyone's mind.  Just goes to show you that time does not stand still, and everything changes Please take the time to read the comments from Old Glory, IT Dude, and GMAN (all stilll current P4P members).

Enjoy these threads from ten years ago this week!

Weekend Copier Notes from 04/05/09

·
is required by its banking covenants - Oce’ won a “Best of Show” award for production color systems at the recent OnDemand show for showing an EFI MicroPress driving 4 CS665 Pro systems (relabeled Konica Minolta bizhub PRO C6501) at the same time and calling it the Oce’ DC260T Pro. - Ricoh announced a new optional embedded solution: - made by Nuance Corp. - named the Ricoh Personal Paperless Document Manager - lets users customize the Ricoh MFP touch screen menus directly from their PC
Reply

Re: Konica Minolta Delivers High-Quality, High-Speed Prints with bizhub PRO 950

quote: Originally posted by GMAN: The PRO 1200 series will be available in August 2009 and replaces the PRO 1050. It has a Belt Transfer System and will fill a huge void in the marketplace. The new PRO C65hc is going to be a game changer! Perfect for packaging / shipping outlets, direct-mail, photo books, etc. and the color output is impressive. No evidence of Ricoh or the C900 at ON DEMAND that I could find. Anyone else? Ricoh was not there this year, along with Sharp, Ikon, Toshiba, Kyocera
Topic

Ricoh 240w/470w OEM Controller, Print, Scan Cards

Ricoh 240w/470w OEM Controller, Print, Scan, PS/PDF Cards & Ricoh 240w Interface Kit We have them--hmcpartland@cox.net Soon to come--Ricoh 480w cards
Topic

Canon Delights Businesses With New imageRUNNER Copiers

-- Copying, faxing, printing and scanning have never been this easy. With Canon’s new imageRUNNER models, business processes are sure to breeze with utmost precision. Not The Ordinary Entry-level Delivering 24 pages per minute copying and printing speed range are unimaginable for most entrylevel copiers. But Canon thinks otherwise. Its iR1024 produces multiple laser quality copies and printouts in as fast as 60 seconds. The iR1024 is also equipped to securely manage resources. With its
Topic

Sharp C-Frontier Series MFPs Honored With BERTL "Five-Star, Exceptional" Rating

their target user base. Introduced in late 2008, the MX-C311/MX-C401 and DX-C311/DX-C401 are the first models in the Frontier Series, a family of A4 Multifunction Peripheral (MFP) and printer products that are designed to meet the needs of small and medium workgroups and bring the superior performance of Sharp technology closer to the end-user. Each model provides digital color copier, network printer, network scanner, and fax capabilities in a single MFP, with standard award-winning features such
Topic

RICOH INTRODUCES NEW FULL-FEATURED AFICIO SP C231SF/SP C232SF AND AFICIO SP C311N/SP

range of products and services can be accessed on the World Wide Web at www.ricoh-usa.com . # # # Ricoh Aficio SP C231SF/SP C232SF Specifications General Specifications Memory SP C231SF – 128 MB RAM SP C232SF – 256 MB RAM standard/512 MB RAM maximum (shared) Technology Laser beam scanning electrophotographic printing with mono-component toner development Printing Speed 21ppm color and B&W Warm-up Time 48 seconds First Copy Time 14 seconds Print Resolution 600 x 600 dpi (Speed mode) 1200 x 600 dpi
Reply

Re: On Demand Show in Phili 2009

This was a response on a tech copier message board (copiertalk) that I hate to follow, however they pull my feeds off the blog, plus they hate copier/mfp salespeople: I was at the show. I quickly exchanged my Kodak lanyard for one from KonicaMinolta. I too found it smaller and less exciting compared to the last show in Philly where I first saw the word "Bizhub" and thought it was stupid. The Pro 65HC is just a C-6501 that uses a brighter toner. Not yet available and with every possible option
Topic

Copier Sales "Lock Out The Competition"

Copier Sales "Lock Out The Competition" We all look for the lock out features of a third party solution or a hardware feature that will enable us to get the sale. However, did you know that you can also have a certain product or certain line that will lock your competitors out? Guess what? You can have that with wide format products from Paradigm Imaging. I'll give you a quick story of a recent sale that I had. The time came to upgrade one of my larger accounts in New Jersey, they had eight
Topic

Ricoh Introduction of MicroPress 8.0

Ricoh is pleased to announce the release of the new version of EFI’s MicroPress 8.0 Series. Built to support the more complex workflow requirements of the mid-to-high volume print-on-demand customers, MicroPress 8.0 helps maximize your customer’s equipment investment by providing a fast, high-performance raster based digital document production system that produces complex, short-run, color and black and white documents. With MicroPress 8, EFI brings easy-to-use document management and a
Topic

Ricoh Introduction of the Ricoh Pro C550EX and Pro C700EX

Ricoh is excited to announce the release of the Ricoh Pro C550EX and Pro C700EX Color Digital Imaging Systems, which expand Ricoh's production color portfolio. They combine high speed imaging with versatile functionality, vibrant color capability, and superior reliability. Designed to support a range of printing applications, the Pro C550EX/C700EX can help your customers expand into new opportunities and grow revenue. The Ricoh Pro C550EX/C700EX incorporate these key features and advantages
Topic

Hillsboro duo keeps Central Jersey copying

HILLSBOROUGH — Tom Murray and David Erman never met prior to the day the now co-owners of Ace Copy Systems decided to embark on what has become a million-dollar business venture. In November 1996, Murray of Doylestown, Pa., already had established a business selling office equipment when Erman of Sparta was working as a sales representative. The pair was invited -- along with other participants -- to a business conference in South Jersey, where they learned about being part of a profit-sharing
Reply

Re: Some of my observations....

·
The observations provided by 'Old Glory' concerning Vision 2008 are similar to the general feedback from the Savin Connections 2009 National Dealer Sales Meeting during February 2009. This Savin Connections had the lowest Dealer attendance ever, even with tremendous change within Ricoh and the industry. The tone was somewhat more somber and the length of the meeting was cut down to two days.
Reply

Re: Features you would like to see on future products

·
I thought the Internet access on SHARP products was real cool, but I hear it has not 'registered' with customers and the initial buzz has faded. In terms of security, the Konica Minolta biometric (finger vein) technology is impressive. Possibly, optical eye scanning would be the next great leap?
Reply

Re: Where do you see this industry in 5 years????

·
As I scramble to stay on top of Electronic Document Management technologies and Managed Print Services, I cringe at Art’s prediction of “the end of paper as we know it”! And even though I think Art’s prophecy may someday come to pass, I feel we’re safe (at least for 10 years or so) if we stay focused on these “relatively new” document strategies (EDM and MPS)…in other words, I’m doubting the paperless office takes hold in the next five years (but what do I know…I’m just a dumb copier salesman
Topic

SP 4100n printer via USB

·
I have sold quite a few of these but have never had any issues until one of my best customers recently bought 2 of them and decided to connect them via USB to use as desktop printers. At both locations he claims that they simply will not print properly. Any advise?
Topic

Ricoh Changes Effective April 1, 2009

·
The announcement hit today... ++++++++++++++++++++++++++++++ Due to the recent loss of Comdoc Office Systems and in an effort to streamline business processes, the Ricoh Indirect Division will return to three Regions, effective April 1, 2009. This change will allow the Dealer Division to align with the current IKON Regions, in terms of geographical structure and marketplace prescence. As a result, we will eliminate one Regional Vice President position and the new Regions will be as follows
Reply

Re: Network Installations.

·
quote: The best reps (as measured by results) have no idea how to do those things. There are too many variables for anyone to say things such as this. Our best reps do know how to do this but I agree that they don't do it when selling to a Fortune 500 or a large University. However, I still contend that they are more capable of selling solutions because of the knowledge they have about how our equipment relates to a network and that knowledge came from doing...not from sitting in a sales class
Reply

Re: Features you would like to see on future products

·
quote: Originally posted by GMAN: In terms of security, the Konica Minolta biometric (finger vein) technology is impressive. I agree, we have a scanning solution using fingerprint identification and customers love it. It's easy to forget your password or ID card, but it's more difficult to forget your finger. Fingerprint technology is very convenient, but not all that secure (we leave fingerprints everywhere that can be lifted and duplicated). That's why the KM finger vein technology is great
Reply

Re: MPC 7500 Coated Paper Settings

·
I suggest asking your technical department. Glossy paper is not recommended for the Ricoh products. Try using a silk paper it works great. This tip came from a printer friend of mine which uses the Ricoh's in a pay for print environment.
Reply

Re: MPC 7500 Coated Paper Settings

·
Please note that Larry's attachment applies to the previous generation mid-range models only (Ricoh MP C3500/C4500, Savin C3535/C4540, Lanier LD435C/445C).
Reply

Re: MPC 7500 Coated Paper Settings

·
Understood, but it is common knowledge that Ricoh B2C products do not like glossy paper period. Overtime this will cause major jamming issues and disgruntled clients. I suggest going to a paper warehouse and grabbing samples closest to glossy which will work on Ricoh's. I know for a fact the closest is Xerox Silk paper which can be purchased up to 80lb cover or index.
Member

Member

Reply

Re: Network Installations.

·
growth. Or, just keep doing it the way you are doing it and be happy with the level of sales you have today.
Reply

Re: Network Installations.

·
Perhaps I am being mis-understood here. I am not "facing a problem" as jason says here. This is the way I like it.....in fact I don't see how you can even sell these products if you are not capable of at least setting up scanning in a server environment and setting up printing in a server environment on your own. To me that is as important of a part of product knowlege as knowing the speeds and feeds of the device.
Reply

Re: Pro C550, C700 Info

·
quote: Personal Zone» Member Directory Print4Pay Hotel Message Board» Chat Rooms» These boxes are available as we speak through IKON.
Reply

Re: Problems with MP4000 and MP5000 Developer and Toner

·
The issue is the toner. It has wax in it and what happens is that it coats the developer roller and causes light and dark copies. The techs have to clean the stuck toner off of the roller and it will work for a time. My understanding is that the new toner will fix the problem. Ricoh has a developer kit that they sent to us to help with a large istall base of MP5000's but it is only a temp fix until the new toner gets here. They want you buy it and it costs $600.00
Reply

Re: Network Installations.

·
Just playing Devil's advocate... quote: Originally posted by fisher: I don't see how you can even sell these products if you are not capable of at least setting up scanning in a server environment and setting up printing in a server environment on your own. In a Mac environment? Unix? Linux? WINS? Citrix? What about the software available with the machine? Should the rep also be able to integrate Digidocflow into a Banner Extender system in 9 different departments of a university? How do you
Reply

Re: Network Installations.

·
quote: I don't see how you can even sell these products if you are not capable of at least setting up scanning in a server environment and setting up printing in a server environment on your own. The best reps (as measured by results) have no idea how to do those things.
Reply

Re: Network Installations.

·
department to touch their network. I'm also finding more and more that the client's IT is involved with picking the device and the salesperson had better be able to be articulate on the IT level if you hope to have a chance of winning the business.
Reply

Re: Network Installations.

·
quote: Originally posted by fisher: they are not going to let me or you or your IT department to touch their network. Good in theory, but working for a dealer who does deal with enterprise accounts, not true. Our Connectivity team is working on the network of University and Hospital accounts on a regular basis. Recently, we worked with a University and demonstrated how their IT staff has misconfigured an entire print server resulting in slower prints. We configured it correctly and were able to
Reply

Re: On Demand Show in Phili 2009

·
Sound like to me that someones service manager needs to find another line of work. Just brighter toner? We have quite a few of the 6500 and 6501's out there and we don't see them every day, 12 X 18 isn't a single click and they were designed for the print for pay industry and CRD's. Perhaps he needs to train his techs better rather than gripe and complain online.
Reply

Re: New Product Release Dates for Ricoh

I have heard there is a MP171SPF for the replacement, however nothing yet from Ricoh. I will keep you update, anyone else have anything on this model??
Reply

Re: Konica Minolta Delivers High-Quality, High-Speed Prints with bizhub PRO 950

·
The PRO 1200 series will be available in August 2009 and replaces the PRO 1050. It has a Belt Transfer System and will fill a huge void in the marketplace. The new PRO C65hc is going to be a game changer! Perfect for packaging / shipping outlets, direct-mail, photo books, etc. and the color output is impressive. No evidence of Ricoh or the C900 at ON DEMAND that I could find. Anyone else?
Reply

Re: Konica Minolta Delivers High-Quality, High-Speed Prints with bizhub PRO 950

No Kodak!!!! gO FIGURE, THEY SHOULD HAVE BEEN THERE!!
Reply

Re: Where do you see this industry in 5 years????

I see 5 players left, I also see inkjet or some form of ink technology being the primary technology to print on paper. Looking through the other crystal ball, I can see the emergence of color flat panel displays for viewing, editing and routing documents thru a wireless networks and internet access. You will be able to have documents signed and fill out information right from the screen, this product will weighh no more than two ounces, will be about 1/4 inch thick and the size of a letter size
Reply

Re: SP 4100n printer via USB

·
and what's he mean by "not properly"? Not at all? What happens when they print through the network?
Reply

Re: SP 4100n printer via USB

·
quote: Originally posted by JasonR: and what's he mean by "not properly"? Not at all? What happens when they print through the network? For some reason, he wants to connect it via USB instead of connecting it to the network. His exact words were, "You have to uninstall the printer – unplug the USB cable – ensure it is all deleted then plug in the USB cable and let the system find the printer again. The installing technician was out to configure the unit last week and to assist he turned off
-=Good Selling=-

This Week in the Copier Industry 5 Years Ago (First Week of April 2014)

Apologies to everyone, it's been a week that I've never forget.  I've always lived by this motto "You never know what the tomorrow's will bring you".  Well an awesome tomorrow happened last week. You can read more about that with my recent blog or in the email newsletter for this week.

Enjoy these threads from 5 years ago this week!

This Week in the Copier/Office Equipment Industry 10 Years Ago Second Week of April 2004)

·
With The Launch Of The New e-StudioTM211 c and 311 c Color Copiers Toshiba America Business Solutions, Inc. (TABS)introduces the Toshiba e-STUDIOTM211 c and 311 c full HP Ink 4/12/04 8:09 PM Topic by Guest . Steve Bolte, a research manager at Xerox (nyse: XRX - news - people ), says his company is also extremely diligent in creating inks and printing devices that can place more than 8 million dots per square inch on a piece of paper. Canon (nyse: CAJ - news Spring at The Hotel 4/12/04 9:06 PM
Topic

Document Systems Joins Print Audit Premier to Provide Customers with Proactive Support and Lower Printing Costs

·
Document Systems Joins Print Audit Premier to Provide Customers with Proactive Support and Lower Printing Costs April 1, 2014 Calgary, Alberta - April 1, 2014 - Document Systems, an office solutions provider based out of California, has joined Print Audit Premier to provide customers with proactive support and lower printing costs. Premier is a subscription program that gives office equipment dealers virtually unlimited access to all of Print Audit’s products for one low monthly price. "After
Blog Post

Top 10 MFP Copier Proposals for March 2014

·
363 proposal quote.pdf Savin MP C5503.pdf Xerox WC7845PT.pdf Ricoh MP 5002 Bid.pdf Ricoh MP C3503 Bid.pdf Ricoh MP 4002SP.pdf Xerox WC7835PT Copier Bid Pricing.pdf Xerox WC3613DN Copier Bid Pricing.pdf Xerox W5355 _ WC5335 Copier Bid Pricing.pdf Xerox WC7855PT Copier Bid Price.pdf -=Good Selling=-
Topic

Ricoh Unveils Enhancements to InfoPrint Manager, Offering Hassle-Free Printing Across the Enterprise

·
generating increased performance. These enhancements allow enterprises to vastly improve the efficiency of their operation by streamlining everyday print tasks while increasing security and control of the overall print process. Enterprises today seek robust tools that help employees manage and report on printed output. InfoPrint Manager’s easy-to-use design provides a central hub for print administrators to control their entire output environment, allowing for cost savings related to print server
Topic

Print Audit® Releases Information Collection Engine (ICE) Version 1.1

·
tracking and scanning print devices from all major manufacturers, using standard SNMP protocols. With the incorporation of Print Audit 6, ICE can accurately report local device information to Facilities Manager as well. ICE 1.16 enhances the scanning accuracy of Samsung, Riso, Konica Minolta and Dell devices. Print Audit ICE’s automatic update function will periodically check for new versions and will automatically download and install the update. A complete list of changes made in the release, as
Topic

Totalpost Becomes Ricoh Dealer

·
already supply mailroom audits and will now be able to carry out additional full print audits which in turn will help customers to become more efficient and make great savings across the board. Speaking about the partnership, Managing Director of Totalpost,David Hymerssays: “We are delighted to be able to offer Ricoh’s range of high quality printing and software solutions to our customers. There are many synergies between our two businesses and I believe that by providing both mailroom and print
Topic

Chris Dewart Named President and CEO of Konica Minolta Business Solutions (Canada) Ltd.

·
MISSISSAUGA, ON --(Marketwired - April 01, 2014) - Chris Dewart has been appointed to President and Chief Executive Officer of Konica Minolta Business Solutions (Canada) Ltd. replacing Mr. Mark Miyamoto who is returning to Konica Minolta Inc. headquarters in Japan. Dewart has been a member of the executive leadership team since 2010, joining Konica Minolta Business Solutions U.S.A., Inc. as the President of the Central Region where he managed to increase revenue within the region by double
Topic

Ricoh introduces next generation of the 'bubble-sheet' test, enabling educators to easily customize their own

·
MALVERN, Pa. , April 2, 2014 /PRNewswire/ -- Ricoh Americas Corporation today introduced new flexibility, efficiency, cost savings and instructional potential to educators in the United States and Canada . The Ricoh Testing and Grading Solution enables educators to create their own bubble-sheet optical mark recognition (OMR) tests, print them on plain paper from their nearest Ricoh multifunction product (MFP), and automatically grade completed tests using the MFP's scanning capability. No
Topic

Canon U.S.A. Announces New Executive Leadership Appointments

·
to his current position, was appointed Chairman and CEO of Canon Solutions America, Inc., a wholly owned subsidiary of Canon U.S.A. that provides direct sales and service for all Canon and OcÉ office and printing offerings in the United States. Mr. Ishizuka Biography Mr. Ishizuka began his career at Canon Inc. in Japan in 1981, where he worked in the Camera Division. In 1983 he joined Canon U.S.A., but was soon transferred to Canon Canada in 1988 where he became Product and Marketing Manager of
Topic

Canon U.S.A. Opens New Service and Support Center Exclusively for Imaging Professionals in Midwest Region

·
Companies in 2013. In 2013, Canon U.S.A. has received the PCMag.com Readers’ Choice Award for Service and Reliability in the digital camera and printer categories for the tenth consecutive year, and for camcorders for the past three years. Canon U.S.A. is committed to the highest level of customer satisfaction and loyalty, providing 100 percent U.S.-based consumer service and support for all of the products it distributes. Canon U.S.A. is dedicated to its Kyosei philosophy of social and
Topic

El Paso Firm Has a ‘Eureka’ Moment, Purchases an EFI VUTEk GS3250 Pro Printer for Growth Opportunities

·
largest U.S. manufacturers of awnings used in the retail industry – has expanded its graphics capabilities with the new, 3.2-meter wide printer to meet growing demand. Adding high-end print capabilities is one of the last links for the company to establish a complete, in-house manufacturing operation for full-color, custom-printed awnings. Prior to the recent printer installation, Eureka! Signs outsourced printing work required for awnings, which added time and cost to the process. “Our
Topic

KODAK NEXPRESS SX Platform First Pre-Approved Platform for PSA Certification

·
ROCHESTER, N.Y. –KODAK’s NEXPRESS SX Digital Production Color Platformwith HD Inks has passed the pre-approval phase for Printing Standards Audit (PSA) certification. The platform becomes the first manufacturer-initiated pre-approved platform for individual customer PSA certification, speeding the process for print service providers who know their buyers will require PSA certification. Conducted by the Rochester Institute of Technology (RIT), PSA is a certification awarded to individual print
Topic

sales input

·
I have been a service technician and service Manager within the office equipment industry for the past 18 years. In September 2013 I decided to go on my own and open my own copier dealership, wehave become a Sharp authorized dealer and also carryrefurbished Ricoh equipment. The base has been growing by installing machines in the field and taking over competitors service contracts and now have 2 technicians plus myself in which I am doing all the sales. Now being somewhat new to sales I know
Topic

sales input

·
I have been a service technician and service Manager within the office equipment industry for the past 18 years. In September 2013 I decided to go on my own and open my own copier dealership, wehave become a Sharp authorized dealer and also carryrefurbished Ricoh equipment. The base has been growing by installing machines in the field and taking over competitors service contracts and now have 2 technicians plus myself in which I am doing all the sales. Now being somewhat new to sales I know
Topic

Toshiba Retained the Highest Share in China A3 MFP Market for 14 Years

·
Toshiba TEC (TOKYO:6588), the global leader in printing and imaging products, solutions and services, has announced today that its Multi-functional Peripheral (MFP) has been No.1 for 14 consecutive years since 2000 in Chinese A3 MFP market. Toshiba's market share scored 16.9 percent according to regional industry analyst KeyResearch Inc. Although Chinese market growth has declined in 2012, the market took a turn for a better way in 2013, and the sales unit of A3 MFP has increased 9 percent from
Topic

Ricoh extends its support for textile, 3D and graphic innovators of the future

·
Ricoh Europe, London, 03 April 2014 – Ricoh Europe is expanding its ability to support the growing demand for its industrial ink jet print heads, used in wide format graphics, textile and 3D printing , with the launch of a new European Ink Jet Technical Centre. Ricoh has a longstanding heritage in the industrial ink jet market and has supplied print head technology and licensed patents to companies around the world for over 30 years. The new centre, based in Telford, UK opens its doors in April
Blog Post

The Transition of the Copier Industry "According to Art"

·
costs, whether it's imaging with copiers, printers, duplicators, managed print, or document management. I'll have part two of this ready in a few days........ -=Good Selling=-
Topic

EFI Announces Revolutionary 4D Printing Technology

·
errors, on complex production jobs, mistakes are often unavoidable. The new 4D VUTEk printer is the first product that will actually allow the user to go back before the error is made to re-print a job correctly .” Developed in a previously undisclosed special lab in the basement of EFI’s new Silicon Valley headquarters, the 4D VUTEk printer allows operators to adjust their chronological position during printing. Backwards movements present the ultimate money-saving feature, as they give users the
Topic

Xerox Rolls out Vehicle Passenger Detection System with Highway Speed Accuracy for HOV/HOT Lane Enforcement

·
on their real business. Headquartered in Norwalk, Conn., more than 140,000 Xerox employees serve clients in 160 countries, providing business services , printing equipment and software for commercial and government organizations. Learn more at www.xerox.com . Note to editors: To hear Marc Cantelli discuss Xerox Vehicle Passenger Detection System in more detail, please visit Xerox Real Business Radio . For more information on Xerox in transportation, visit www.xerox.com/transportation . To receive
File Premium

Xerox WC7845PT.pdf

·
File Premium

Savin MP C5503.pdf

·
Member

File Premium

Konica Minolta BizHub 501 Recon.pdf

·
Topic

Ricoh Eco

·
Reply

Re: What Happened with the RICOH Pro L4000

·
You were atrocious at returning phone calls. And for you to state that you returned calls in a timely manner that you deemed important takes the cake and proves the point. Additionally, the sales reps in the field who religiously continue to sell the wide format product are the reason for any continued success in that area of Ricoh's product line. With the mandatory increase in price and a stale product lineup most days it is a difficult exercise.
Reply

Re: What Happened with the RICOH Pro L4000

·
I wish everyone that is selling wide format in Ricoh continued success. I know it is a tough endeavor and will continue to be considering the internal shift towards color and support for direct. If you required better support, I hope you receive it in the future. Good Luck.
Topic

V-Rooms Powers Virtual Clinical Trials, Bringing Security and Document Management Expertise to Life Sciences

·
ensure that our clients have consistent, accurate documentation while meeting regulatory requirements." About V-Rooms: V-Rooms provides a cloud-based, customizable virtual data room (VDR) solution that is designed to streamline document management, collaboration, exchange and archiving for financial, legal and corporate professionals. The V-Rooms Software-As-A-Service (SAAS) secure document portal facilitates the secure exchange of sensitive information providing compliant and auditable
Reply

Re: sales input

·
Hi Bob: Welcome to the Print4Pay Hotel! What market are you in? Door to Door is always tough, all I try to do on the cold call is get the name of the buyer (DM) and leave a business card. I can then follow up with a phone call. You probably should have some type of flyer explaining the value of your company. You bring instant credibility to table by being a service engineer. Use that to your advantage. I have more but would like to see what others have to say also.
Reply

Re: sales input

·
know I have lost some deals due to my inexperience in sales, I have also won my fair share of deals though and have built a nice base in just 7 months. Any input is appreciated
Reply

Re: sales input

·
"box" approach as apposed to a "solutions" approach but I'm assuming that is your world right now. May I also recommend reading some great industry specific books such as SPIN Selling , Selling to VITO , and Power Selling . You'll see other recommendations elsewhere on this site.
Reply

Re: sales input

·
EdMax: Here's a link that will give you all of the sales tips that members have posted over the years. https://www.p4photel.com/search...eryString=sales+tips
Topic

Environmental Trends and Projections

·
BLI has produced its first environmental white paper that analyzesBLI-tested energy consumption and recovery time across all product categories, segments and manufacturers tested to date. Environmental Trends and Projects white paper includes: Year-over-year projected annual energy consumption data Recovery time trends Predecessor vs. current model annual energy consumption comparisons The white paper focuses on five of the most popular A4 printer and printer MFP groups, and five of the most
Topic

Ericsson named a network supplier and managed services provider for Telenor in Myanmar

·
that connect more than 2.5 billion subscribers. Forty percent of the world's mobile traffic is carried over Ericsson networks. And our investments in research and development ensure that our solutions - and our customers - stay in front. Founded in 1876, Ericsson has its headquarters in Stockholm, Sweden. Net sales in 2013 were SEK 227.4 billion (USD 34.9 billion). Ericsson is listed on NASDAQ OMX stock exchange in Stockholm and the NASDAQ in New York. www.ericsson.com www.ericsson.com/news www
Topic

Kofax Receives Recognition in Two Gartner Reports

·
, healthcare, business process outsourcing and other markets. Kofax delivers these through its own sales and service organization, and a global network of more than 800 authorized partners in more than 75 countries throughout the Americas, EMEA and Asia Pacific. For more information, visit kofax.com . 1Gartner, Inc., “Critical Capabilities for Case Management Frameworks,” Janelle B. Hill, Kenneth Chin, Rob Dunie, February 12, 2014 2Gartner, Inc., “MarketScope for Business Process Management Platform as a
Topic

Leasing Companies who cater to clients with less than good credit

·
Hi Art I believe I read one of your post awhile back about a financing company who specializes in lending to companies with less than good credit. Their business is now booming and they are paying an arm and a leg for their projects being sent to a print shop because they cannot get approved for a lease. This is due to a divorce bankruptcy 8 years ago in the owners life. If you can help me out with the financing companies name I would be very thankful, or any suggestions to an alternative
Topic

OKI Data Americas Welcomes Akio Samata as Executive Vice President and Chief Financial Officer

·
consumables. OKI Data Americas serves the graphic arts and production and specialty printing markets with the OKI proColor™ Series digital production printers. In addition, its Multimedia Production Platform category of production-quality A3 color devices meets a wide-range of graphic arts and commercial printing needs. Utilizing Genuine OKI® toner ensures consistent, reliable and high-quality output that maximizes performance. OKI Data offers a broad portfolio of products built to optimize
Topic

Omtool Reveals 2014 Technology Survey Highlighting Trends Associated with Document-Related Challenges including Capture, Workflow, and Fax

·
a large portion of documents still originate and are sent and received in paper copy through traditional mail. The next most concentrated focus representing 43% of the user community was in the area of document assembly. As many business processes require an assembly of documents coming from different locations, in different formats and at different times, automating the process of document assembly becomes increasingly important and a significant area for productivity savings. Loan application
Topic

New Study to Understand Market Opportunities and Needs for MFP-based Scanning into Document Management Applications

·
Northport, NY and Frankfurt, Germany (PRWEB) April 02, 2014 HSA and Pentadoc AG announced today the launch of a new multi-client study to identify the market opportunities for using multi-functional peripherals (MFPs) in document management and ECM applications. As the need for print declines, MFP manufacturers have faced a flat to declining market. Over the past 5 years the printer/copier manufacturers have seen the need to shift from print cost per page to focus on the value add available
Member

File Premium

Lexmark XS654de proposal quote.pdf

·
Reply

Re: Benefits of Ricoh Plotworks

·
Art, do you know how to set up a MPW2401 so you dont have to choose the correct paper source? Isn't that what a Ratio controller could do in the old days, and that Ricoh MP W's isn't capable of today, out of the box?
-=Good Selling=-

Meaningful Relationships Matter... Are Yours Real, Relatable & Referrable?

"Relationships feed on credibility, honesty, and consistency."
Scott Borchetta

In my blog, Are You Building Relationships Or Burning Bridges? I asked this question...

Are you focused on building authentic and credible relationships with your clients?

You can be credible, reliable and loving but if it’s painfully obvious you only have your own interests at heart people will see through your charade. They will call you out for what you are, an empty suit.

CREDIBLE RELATIONSHIPS

Trust. You can't form a credible and healthy relationship without it. Trust is the driving catalyst of buying and this is at the center of establishing credible relationships.

Your ability to build trust and credibility is mission critical to maintaining healthy business relationships. Lack of credibility and how believable you are, will cause your clients to withhold trust. Lack of trust in a business relationship costs you your clients and diminishes your ability to consistently succeed in sales.

Credibility = Trust + Expertise + Authenticity

Building and keeping credible relationships is not simple and straightforward. You must authentically invest in order to build a credible relationship. This means it takes careful planning, consistency, discipline and heart to nurture relationships in order to become an integral part of your clients' lives.

You simply can't do this with a monthly call, a quarterly visit, a semi-annual visit or the classics... "I'm checking in with you" or "Just touching base."

Care + Compassion = Connectivity
No alt text provided for this image

MEANINGFUL RELATIONSHIPS MATTER

Building meaningful relationships and connecting with your clients is mission critical to your sales success. I encourage all of you... figure out how to build meaningful relationships by understanding that we as humans crave and value relationships.

Credibility and true meaning provides:

  • Connectivity (knowing we're in this together)
  • Support (knowing we're helping each other)
  • Validation (knowing we feel the same way)

Relationships are a part of human nature. We crave and value relationships. It's wired in our DNA.

"The more you give, ultimately the more you receive."

Are you personally engaging with your clients?

Are you authentically investing in building meaningful relationships?

THE LITMUS TEST

Are your client relationships?

REAL

In a business world full of empty suits and sales facades, being real and transparent with your clients is completely nonnegotiable. I believe without this one can be labeled a commodity.

I sincerely believe transparency and being real:

  • Creates the foundational layers of trust
  • Creates a strong positive relationship where you can build loyalty
Without loyalty, you're a commodity

Transparency and being real is intentionally baring your soul to your clients by showing the true version of yourself. Many in sales have lost their identity do to fear of rejection, lack of self-confidence, a broken sales heart, or lack of fulfillment.

Being real, being genuine, being authentic... isn't this what your clients crave? Authentic sales professionals are real. They don’t masquerade around as someone they’re not. They know who they are and are willing to let their clients see it.

What actions can you implement to become more transparent and real?

No alt text provided for this image

RELATABLE

Connecting with your clients is vital. You must make them feel like you really care and this means stop looking at them through your dollar signed glasses.

When was the last time you shared with one of your clients how you really felt?

We as human beings want to be heard, we want to know that we matter and we just want to be loved (or even just liked). When we feel accepted we perform better, we become a bit more relaxed we don't come across as being insecure. Can you relate?

I believe being relatable in sales will allow you to stand out from the competition. I believe your clients are waiting for you to show them who you really are and to share your story.

When you’re relatable, it’s easy to spark a conversation.

When you're having conversations, be present and be there. Your clients should be made to feel like they're the only thing that matters. Speak from your heart. So many can tell when you’re being sincere or not. When you start communicating with authenticity you'll find that the trust and relatability factors soar.

Show your human side and your real story, you'll be surprised at how well you may connect.

What can you do to become more relatable?

No alt text provided for this image

REFERRABLE

Referring means your best clients are continuously introducing you to those like themselves or those that they hang out with.

With predictability, how many of your clients refer business conversations your way? I believe the way you build predictable referrals are based on relationships, experiences and stories.

Could your current clients refer you with confidence based upon your story? 

In order for you to become referrable you must give a rip about your clients. Your clients are the lifeblood to your success. No clients, no business. Think of a servant led mindset and lead with your heart to serve them and bring about a positive change. Make the commitment to yourself and spend quality time with your clients so they understand your story.

Being referrable will make your name shine and stand out whenever matters relating to your expertise are discussed.

Questions for you to think about...

  • How many of your clients know your story?
  • Those clients who know your story how willing are they to promote your story?

What can you do to become more referrable?

No alt text provided for this image

SIMPLY CARE

"If you truly care about your clients, then they’ll care about you!"

In an environment that is becoming increasingly competitive, salespeople must focus on building meaningful relationships with their clients.

  • Become genuinely interested in their business
  • Be on the lookout to help them do better business
  • Connect with meaning rather than just contacting them to sell them something or waiting for them to contact you.

Meaningful relationships do matter! Discover the power of relational selling at Selling From the Heart.

No alt text provided for this image

I understand, I get where you all are coming from. Every day, I walk in your shoes. I am fully committed to helping your sales team integrate social aspects and modern strategies into your current sales process to grow new business. I want you to get results. This is why I am passionate about doing this the right way, the genuine way, the authentic way! It's about understanding value before visibility.

Selling From the Heart is making a difference! I poured my heart into every page of this book and I think you're going to love it. You can find it on Amazon in paperback and Kindle. You can click on the book image below and this will take you to Amazon.

No alt text provided for this image

You can find more material inside Selling From The Heart.

In a world full of empty suits, I'm passionate about helping sales reps succeed by getting valuable before they get visible. I help sales teams understand the true value they bring to the market. 

I appreciate getting the opportunity to share my stories. Integrating the use of social and sharing my story on LinkedIn was my “game-changer” in the highly competitive office technology world. With great pride I transform, challenge, coach and inspire sales teams to grow new business by helping them share their story and how they communicate it out by integrating the use of social inside the sales process. You can follow me on LinkedInTwitter and on my podcast by clicking on Selling from the Heart.

 

OMG It's a Brother!

Back in January of this year my wife asked me what I wanted for my Birthday which is Feb 7th (if anyone would like to send me a card or a gift) . I thought about many things and finally stated, "hey why don't you get me one of those Ancestry.com DNA tests?" My wife looked at me and with that look she gives me and said "really"?", "yes that's what I want" and with a nod of the head I knew that's what was coming for my birthday.

I wanted the ancestry.com because I was living in a foster home with my twin brother until we were three years old. I can still remember certain events from that age. What I remember the most is the time we were hustled in the car, driven down the NJ Turnpike and delivered to our new adopted parents.  I believed we asked, where we're going and was told that we're going to our new home.  My wife finds it hard to believe that I remember events from when I was three years old, I guess with an event like that it stays with you forever.

Thanks to God, we had wonderful, loving and supporting parents. God be good to the two of them (they passed many years ago), they were and still are my Mom & Dad.

Almost twenty years ago my twin bother passed away. Since that time, well let's say that I've felt alone in the world because I'm the only one left with my bloodline.  Sounds kinda crazy right.

Anyway back to the Ancestry test, I wanted that because I needed to know my ethnic background after 62 years> I was tired of thinking of myself as a basket baby and needed to know something about me. 

A little over a year ago I was able to get my original birth certificate from the State of New Jersey. For years and years those records would not be released to adoptees.  However all of that changed and if you filled out a form and gave the state twenty-five bucks you could get one.  Mind you, that birth certificate could be redacted if the birth parents requested it.

I think it was eight months later that I received documents from the State, low and behold there were no redactions. Ya! I finally knew my birth name, first and last. My last name was Conti and my first name was "baby A". WTF!, "baby A", was that some kind of joke?  After a minutes of thinking, yeah that's probably right because the parents knew they were putting both of us up for adoption and my twin brother was probably "baby B". But I had something,  I had the names of my parents (first, and last) and also their age and birth locations.  However those data points has led me to dead ends trying to find out more about them. It was so exhausting that I just gave up.

Right, right, back to the Ancestry DNA. My wife had a small bet that I'm Italian, and I begged to differ and told her. "betcha it comes back as French".  After 5 weeks of waiting, checking the app, and waiting, I was notified my results were in!

Woohoo, the day has come. I was not shocked that my DNA showed 67% for Northern Italy, nor the 10% England, Wales, 7% French, 7% German, but how the heck did I get 1% Middle East? 

Hey, I was happy, I finally knew my ethnicity. But there was a shocker with this news. My DNA test matched someone else, in fact it was so close that Ancestry labeled that person as an immediate family member. A grandparent, a sister or a brother. I knew grandparents there was no fraking way, but a sister or a brother are you for real?

Ancestry listed that person (to connect, kinda like and inmail with Linkedin) and it seems I have another Brother out in the world. In fact that brother is alive and well and living in the SouthWest USA. The name was there and a button to connect with that person through Ancestry. Yeah, I was floored, and I was hesitant at first. First thing I did was a google search with images and the first thing I see is a guy that does have a resemblance that has a full head of gray hair. Dang, I got a full head of hair also, but it's not all gray yet.

Thus, I clicked the connect button, shot off a short message with names of my birth parents.  Six or seven hours go by and I get a message back and he mentions that he too was adopted, lived in NJ, and mentioned some data points that he knew.  It wasn't long before we were sending messages. I checked out his facebook page and my wife and I were floored with the resemblance of the photo's. There was no doubt that he is my Brother.

He was just as shocked as I was, even his wife remarked about how much we looked alike. Dang, my twin brother and I looked almost nothing alike. 

We've since chatted on the phone, exchanged some stories and data. On April 22nd I'm going to ITEX in Las Vegas, my brother lives in Phoenix, Arizona and will be making the drive to Vegas while I'm there. We'll meet and spend some time together. But above all he's not alone in this world anymore!  I guess making the decision to go to ITEX was a good one. My wife always tells me that things happen for a reason.

See you never know what the tomorrows will bring you!

-=Good Selling=-

The “Relantionshipless” Sale

Yes, I created a new word. “Relationship-Less” As time moves along so must our thinking. We hear a lot about relationships and their importance in the sales process. I agree with that. However, I also caution those who believe that their success will hinge on only building 1990 style relationships. In these times we live relationships are modifying too.

Yesterday's relationship building as a must before selling. Is not the reality of many today's buyers. There are many things purchased every day both goods and services which are void relationships as defined in 1990. Today there are too many in sales who still believe that without a relationship they can’t provide the means to a prospects desired outcome. This misguided thinking is costing them business to the savvier sales organizations.

The disconnect, is based on what precisely defines a relationship with a buyer? The old school thinking will make it near impossible to face the realities of today’s buyer. Many buyers today see this obsession from sellers who must build relationships ahead of delivering as an aggravation, not a benefit. The old-way is pushing and the new buyer wants to pull.

Buyers and more of them every day want to pull to them want they need and then build a relationship. Quite frankly with the speed to action available through technology today. Buyers what to act, and buyers expect to be treated fairly and when they need assistance they expect cooperation as a way of doing business.

Buyers do not purchase relationships they buy desired outcomes. If the means to those outcomes fails the customer will replace them, and in reality, most of the replacements are with someone they do not have a relationship with.

Understanding the relationship required of the deliverable is essential. Times are changing, and it seems buyers are changing their buying habits quicker than sellers are changing their selling habits.

Selling must live in two worlds for those who provide both goods and services. These two worlds are re-shaping commerce across the globe. Understanding how to navigate between the Digital World and the Physical world is a must as this defines the new world of selling and the new world of relationships.

Today Customer Experience will win over Customer Relationships. Sellers cannot merely focus on relationship building or taking advantage of their relationships they must concentrate on giving the better experience and in 2019 and beyond that better experience might just be without a relationship as defined by 1990.

In Closing:

“You can be the vendor with the greatest relationships and lose to the innovator who delivers a better experience.”

If you wish to connect here on LinkedIn send me an invite be well.

Ray Stasieczko

CEO/TEASRA, The Innovation Channel

3 Roadblocks Preventing Sales Reps From Selling With Their Heart

"Doubts in your mind are a much greater roadblock to success than obstacles on the journey"
Orrin Woodward

In society and especially within our business culture, an image of the heart is often associated with yielding kindness or weakness. However, the heart is strong and powerful, the driving force of life, one heartbeat at a time!

Your ability to succeed as a sales professional becomes crippled when there's an unbalanced connection with your heart. Embracing a heart-centered approach to sales rests with your ability to stop, look inward, and reflect upon the course of action you know is the right one, rather than succumbing to external pressures and misaligned sales tactics.

No alt text provided for this image

Our heart is the absolute key to our survival. Plain and simple, if our heart stops beating, we die. We know this, so we take good care of it. We exercise, we eat healthy and we try to avoid stress; all in the name of heart-health.

A BEATING HEART

Unfortunately, many sales organizations have become bottom line focused and results driven. They're looking outward as they're being led by their brain. Their core values have been thrown to the waste side as money and profit have become the driving force.

“If your goals aren’t synced with the substance of your heart, then achieving them won’t matter much.”
Danielle LaPorte

What we seem to have forgotten is in order for the brain to work we need a strong heart. When I look inside many sales organizations, often times I find an unhealthy heart where the sales reps values and beliefs are misaligned. Layer on top of this misaligned values in management and folks... this is a recipe for sales disaster.

REMOVE THE ROADBLOCKS

"Poor sales performance is due to an unhealthy sales lifestyle"

In a sales context, let's refer to the Merriam Webster definition... something that blocks progress or prevents accomplishment of an objective

No alt text provided for this image

What prevents many in sales from selling with their heart?

THEIR BIG FAT EGO

Heartfelt professionals check their ego at the door. Media and the movies portray salespeople as egomaniacs with slick-backed hair and a “do whatever it takes to close the sale” mentality. Doesn't this remind you of Glengarry Glen Ross? While there’s always some truth to stereotypes, the biggest exceptions to the rule lie within ourselves.

Ego plays a huge role in a sales success but it can also hinder one from sales growth.

In today's highly connected, digitally driven and socially empowered business world; highly assertive, a know-it-all mentality combined with super-charged egos will be the kiss of sales death.

"A huge ego is a sales growth buzz-kill"

Top performing sales professionals, the true superstars - sell from the heart, are the open-minded, curious, collaborative, vulnerable, open to learning and aim for partnerships when working with their clients. These sales professionals have humility and operate without any deception whatsoever. This is a direct conflict to the behavior of ego-driven salespeople.

No alt text provided for this image

VIEWING IT AS A SIGN OF WEAKNESS

Honoring your heart is not a sign of weakness. This especially holds true within the sales world. True power resides with listening to your 'gut' and finding it within your heart by making a commitment to clear all that stands in the way of a heartfelt connection.

Sharing your knowledge is not a sign of weakness. The focus must be placed on how you can help your clients and prospects. Share your knowledge, your insights and what you can do for others rather than for yourself. I guarantee no one likes a know-it all, self-centered and stereo-typical sales rep... This does not build followership.

It takes strength, sales professionals who lead with their heart and not just their wallet are able to connect with the emotional needs of their clients and prospects. They understand people have the need to be valued, respected, heard and acknowledged. By acknowledging and not forgetting the human element, heart-centered professionals maintain the wisdom to positively transform their clients business by helping them to do better business, a profitable one.

No alt text provided for this image

FAILURE TO LISTEN

A heartfelt connection leads to a heartfelt conversation.

“We hear through our ears, but we listen through our minds.”

Something magical happens when sales reps set aside their "sales bravado" to become engaged in a real, genuine and heartfelt business conversation. Yes, this means placing your clients and prospects front and center in your conversation.

Are you sincerely listening without an agenda?

Leave your hidden agenda back at the office. With sincerity focus in and listen to your clients. Zero in on how you can best serve their hopes, dreams and goals. Zig Ziglar said it best, 

“You can have everything in life that you want if you just give enough other people what they want.”

When you fail to listen with your heart this means you're not giving your full attention. You're failing to allow your clients and prospects to express their feelings, concerns and issues in a way that is heard and understood.

No alt text provided for this image

GET YOUR HEART IN YOUR CAREER

Placing your heart at the forefront is about opening the human door to connection, to serve, and to become vulnerable. It’s about showing up in a way that lifts the spirits of the people around you. It’s about the willingness to be real, relatable and authentic.

Bringing your heart to what you do makes for a deeper, richer experience which benefits both you, your clients and your prospects. I encourage all of you to step away from the armor and the sales facade. Create opportunities for in-depth relationships that can never be experienced hiding behind a “professional” sales mask.

A HEARTFELT SALES PROFESSIONAL

Sales professionals must learn to serve with their heart.

  • Servants make themselves available to serve
  • Servants pay attention to others needs
  • Servants complete every task with equal dedication
  • Servants become faithful and trustworthy
  • Servants go beyond making their clients happy, it's their purpose

I challenge all of you in sales to find ways to do servant activities.

If you want to be 'great', if you want to be 'successful', learn to become a servant. Stop selling…Start serving... Start with your heart and lead yourself.

No alt text provided for this image

I understand, I get where you all are coming from. Every day, I walk in your shoes. I am fully committed to helping your sales team integrate social aspects and modern strategies into your current sales process to grow new business. I want you to get results. This is why I am passionate about doing this the right way, the genuine way, the authentic way! It's about understanding value before visibility.

Selling From the Heart is making a difference! I poured my heart into every page of this book and I think you're going to love it. You can find it on Amazon in paperback and Kindle. You can click on the book image below and this will take you to Amazon.

No alt text provided for this image

You can find more material inside Selling From The Heart.

In a world full of empty suits, I'm passionate about helping sales reps succeed by getting valuable before they get visible. I help sales teams understand the true value they bring to the market. 

I appreciate getting the opportunity to share my stories. Integrating the use of social and sharing my story on LinkedIn was my “game-changer” in the highly competitive office technology world. With great pride I transform, challenge, coach and inspire sales teams to grow new business by helping them share their story and how they communicate it out by integrating the use of social inside the sales process. You can follow me on LinkedInTwitter and on my podcast by clicking on Selling from the Heart.

My Top Secret for Sales Success

If you're on Linkedin as much as I am, then you'll see dozens if not hundreds of people willing to entertain you with thier top secrets for sales success. 

One such linkedin thread yesterday inspired me to write about those top sales secrets.

I've been selling for copiers for almost forty years and another 2 for years with other sales positions. Over those years I can't remember one secret that I read from a so called sales guru that impacted my sales career. Yes, there have been some good tips but no secrets.

Becoming successful is the time and effort you put into to it. It also helps to have the desire, determination and dedication to succeed every day. The Three DDD's of selling is desire, determination and dedication.

Here's my top secret for sales success.

THERE IS NO SECRET!

There's no golden goose, no Midas touch, and no holy grail that will give you that immediate boost to sales success.

To be successful you'll need be a :

Work your ass off, that's right nothing is going to be handed to you on a silver platter. You'll need to put in mega hours if you want to be the best at what you do.  Ours is not a 9-5 job, rather it's working your tail off and putting the time in to be the best at what you do.

Never ever stop prospecting. Once you're in sales everywhere you go and everyone that you meet could present prospecting opportunities.  Even driving the highway can present you with new prospects. Spotting a company that you never knew existed or just reading commercial vehicles with thier corporate lettering can create opportunities.

Educate yourself, become the guru of your industry. Read your brochures, read your operators manuals, read your product guides and when you've finished all of them read them again. Know your products features, be able to tell your client the advantage of having that feature, then explain how your client will benefit from those features. FAB (features, advantages and benefits)

Put in your own words how one or many features of your product can improve the way they do business or how that feature can save time or reduce costs.

Be creative, just because everyone else did it that way doesn't mean you have to. It's okay to be different, people like different. Ask yourself, if I was a gatekeeper what would get my attention or why would I pass on the information you handed off to the powers to be. Then go out it try those methods, change them up and see what works best.

Become an excellent listener, it took me a long time to figure this out. For years I would do all the talking and push what I thought was right for the client. It wasn't until I became a better listener that I realized the clients would tell me what they wanted, how they wanted it and when they wanted it.

Keep in mind that if you're not working hard then someone else is going to ot work you!

-=Good Selling=-

BTW, there is nothing new in sales

New Players, New Rules, New Game.

One thing few in the Imaging Channel want to discuss is the innovative processes which will replace much of the old way’s deliverable. The glory days of selling print equipment and its services are just beginning for some innovative thinkers and ending for some others.

All things do in-fact change. Even those who refuse, eventually are forced to change. No one can circumvent progress regardless of their marketing strategies or their hopes that current circumstances remain a little longer. 

“Those who say they are waiting for the right time to change usually prove they can’t tell time.” 

The old-way always experiences more struggles to re-invent themselves, then the creators of the new way. The new approach is so focused on the customers desired outcome, and they are minus the baggage to the way things are or used to be. The new ways very existence is to defeat the old way. This reality is why legacy players must have the courage to explore how to defeat themselves ahead of the innovators.  

The end user's realities of printers, MFP's and their services are giving birth to innovative processes from customer-centric organizations. Customer-Centric Innovators will take the old-way's great relationships as they educate those customers on how selfish, and costly their product-centric vendor is.

I think some in the Imaging Channel have been missing the point of innovation. It seems many still believe their innovation will be a result of product enhancements — innovation in the Imaging Channel just like nearly all innovation. Comes as a result of new processes, or the means to a customers desired outcome is enhanced or completely changes, thereby providing the customer with a better experience towards reaching those outcomes. 

Who wants to create the new rules, with me?

A new customer-centric deliverable will be an A4 strategy and will focus on 80-85% of the market which continues being oversold A3 equipment. The new scalable model will be void the high cost of servicing the extremes on the deliverable’s edges. These innovative resellers will run from production print a 2% or less market share; they will focus on replacing the millions of A3 copiers and MFP’s which produce 7,000 pages a month or less. There are 10 of millions of these devices. 

Remember, Innovators don’t play by yesterday’s rules. Innovators create new rules. The greatest threat to the Imaging Channel’s dealers. Is losing a vast majority of their A3 MIF (Machines in Field) to a customer-centric innovator who delivers the better experience of A4. 

As I discussed in the video, I produced on the struggles of Hertz caused by the rideshare deliverable (UBER). When an Innovative process creates a better experience for a massive amount of the old ways customers to reach the outcomes they desire. The old-way cannot survive on the customers left with them. Usually, Innovative processes are created for the majority of the old way’s customers, customers whose expectations are more in line with the innovators than the legacy providers. 

The innovators will ignore those small percentages of customers who are out of scope in expectations with the majority they seek. The Imaging Channel is too focused on delivering to every potential customer from the highest volume to the lowest volume in the same manner. This everything for everyone is not scalable or profitable in a declining needs market, and the pains of this approach are in fact surfacing. 

The Imaging Channel was born by creating a process to deliver print equipment. Over its life, it grew in its capabilities, as the market grew. Today the market is declining, and so, naturally, everything the Imaging Channel grew into will now decline, as its end-users needs continue declining. It’s not logical thinking that the engine built for growth will remain in its current state. It's now time to build a profitable engine for the decline. 

How the Imaging Channel re-invents itself to thrive off the decline will determine their relevance. One thing is for sure; the innovators will not seek permission or seek compliance from the old way. Instead, they will focus on delivering a better experience to 80-85% of the old way’s customers. 

My friends in all channels come to ITEX April 24th-25th at the MGM Vegas and learn how the disruptions coming to resellers are also opportunities. 

“Innovation is what you find on the other side of the horizon you find it when you can look past what’s in front of you.”  

If you wish to connect on LinkedIn send me an invite.  

See you all in Vegas. 

Ray Stasieczko 

CEO/TEASRA, The Innovation Channel 

Are You Building Relationships Or Burning Bridges?

"Business is all about relationships... how well you build them determines how they build your business"
Brad Sugars

You can be credible, reliable and loving but if it’s painfully obvious you only have your own interests at heart people will see through your charade. They will call you out for what you are, an empty suit.

Are you focused on building authentic and credible relationships with your clients?

Whatever the position you have in sales, you’re the face of the company. You're the living testament of the corporate brand and its values. This places you in a unique position whether you believe or not.

I encourage everyone in sales to think about the following... all of you have blind spots and this might be hindering your sales performance. Here's where I'm going with this.

Ask a room full of sales reps, "How many of you feel your customers would say you're not trustworthy? How many would think you're more focused on your own needs than theirs?" A few may brazenly raise their hands. However, let's flip this and ask your customers, “How many of you trust the sales professionals you work with?” You smell what I'm cooking up here?

No alt text provided for this image

Customers rate a dismal 18% of salespeople as trusted advisors worthy of respect, according to the Harvard Business Review.

CREDIBLE RELATIONSHIPS

Trust. You can't form a credible and healthy relationship without it. Trust is the driving catalyst of buying and this is at the center of establishing credible relationships.

Your ability to build trust and credibility is mission critical to maintaining healthy business relationships. Lack of credibility and how believable you are, will cause your clients to withhold trust. Lack of trust in a business relationship costs you your clients and diminishes your ability to consistently succeed in sales.

Credibility = Trust + Expertise + Authenticity

The more trust you earn and the more expertise you establish, the more credible you and your ideas become, the stronger your client relationships become.

When you're trusted, your clients and prospects are more inclined to accept your ideas. It's because they see you as believable, well informed, and full of sincerity. They know in their gut you have their best interests at heart.

No alt text provided for this image

In building credible relationships...

  • Are you sincere? Do you demonstrate a genuine belief that your ideas are worth your clients and prospects time?
  • Are you placing others’ best interests first? Do your clients and prospects believe you have their best interests at heart?
"Sales professionals lead with their heart and not their wallet"
  • Are you demonstrating integrity? Are you fulfilling your promises? How well does your actions match your words?

CONSISTENCY BUILDS CREDIBILITY

Way too many in sales focus on appearing trustworthy. Social platforms have become a breeding ground for many in sales to play "dress-up" as their walk and talk fails to match their appearance.

It's quite simple, the key to earning your client's trust... follow through on every single thing you say, every syllable and every word that comes out of your mouth.

A true sales professional is keenly aware of the importance excellent customer service plays in their success. It's critical to understand that building loyalty takes time, and in order to build credible client relationships, you need to deliver a consistent and outstanding experience if you're to retain your client’s hard-won loyalty.

Consistency, it's a blend of honesty, discipline and the eagerness to help.

"Unfortunately, many in sales are consistently inconsistent"

Consistency is critically important in gaining and keeping trust, it's your brand promise. It's not about fulfilling the promise once and moving on to your next sales conquest. It's sustained over time and the building of trust nurtures client relationships and loyalty.

No alt text provided for this image

BURNING BRIDGES

Quickest way in sales to burn bridges is to break your promises. Too many in sales treat their customers like widgets on an assembly line. They move them along, take their money, and then make way for the next one; rinse and repeat month over month.

They reel in their customers like fish on a hook with flashy bullcrap and fake sincerity, leaving many less than satisfied with their overall experience. In order to turn your customers into clients, you have to do it right: "the almighty customer" should trump "the almighty dollar" no ands, ifs or buts!

You must stop looking at customers with dollar signs in your eyes and start creating relationships with them. When they see you truly value them, care about them and love them, they'll be clients for life.

No alt text provided for this image
Sales reps who make a habit of burning bridges often wake up one morning wondering, where did all my clients go? 

Plain and simple, keeping your promises builds loyalty. I encourage you to build bridges not burn bridges.

Stop pretending to be somebody you're not. I'm quite confident you don't want your customers to feel like they're being "sold" based on false pretenses. When you're sincere about trying to understand your clients' needs, desires, and what they'd truly love from you, a human connection is made, this my friends is the foundation of trust. You can't develop an authentic, sincere and substantive relationship without this understanding.

BURN THE EGO BRIDGE

It's so typical for many in sales to think they are better than they actually are. So sad to be puffed up in your own ego. The almighty and sales ego can be devastating. When you think you're all that and your sh$t doesn't stink you fail to work hard to make yourself even better. Set aside your inflated ego and reevaluate YOU! Focus not only on what's working for you, but I encourage you to look for aspects you are not succeeding in and do everything you can to improve them.

“A huge ego is a sales growth buzz-kill”

Top performing sales professionals, the true superstars – sell from the heart, are open-minded, curious, collaborative, vulnerable, open to learning and aim for partnerships when working with their clients. These sales professionals have humility and operate without any deception whatsoever. This is a direct conflict to the behavior of ego-driven salespeople.

BUILD THE CREDIBILITY BRIDGE

Your client's need to trust and rely on you as a credible expert. Though it may be uncomfortable, you should avoid at all costs simply telling your client what you think they want to hear and start viewing them as human being, not just as a means to a commission check. Be honest, be upfront, be real, be human and be YOU!

Your clients smell what you're cooking real fast

The bridge to credibility and trust with your clients is to exceed their expectations. Agree as to what reasonable expectations are, and don’t promise unrealistic results. Think about what would be valuable and go above and beyond in a way that your clients will appreciate.

Build bridges not burn bridges 

I understand, I get where you all are coming from. Every day, I walk in your shoes. I am fully committed to helping your sales team integrate social aspects and modern strategies into your current sales process to grow new business. I want you to get results. This is why I am passionate about doing this the right way, the genuine way, the authentic way! It's about understanding value before visibility.

Selling From the Heart is making a difference! I poured my heart into every page of this book and I think you're going to love it. You can find it on Amazon in paperback and Kindle. You can click on the book image below and this will take you to Amazon.

No alt text provided for this image

You can find more material inside Selling From The Heart.

In a world full of empty suits, I'm passionate about helping sales reps succeed by getting valuable before they get visible. I help sales teams understand the true value they bring to the market. 

I appreciate getting the opportunity to share my stories. Integrating the use of social and sharing my story on LinkedIn was my “game-changer” in the highly competitive office technology world. With great pride I transform, challenge, coach and inspire sales teams to grow new business by helping them share their story and how they communicate it out by integrating the use of social inside the sales process. You can follow me on LinkedInTwitter and on my podcast by clicking on Selling from the Heart.

 

This Week in the Copier Industry 15 Years Ago (Third Week of March 2004)

Can't wait for another four years!  In 2023 I'll be able post twenty years of activity on this site.  Can only wonder what the next four years will be like in this industry!

Enjoy these awesome threads from 15 years ago this week!

UPDATE - Konica Minolta

equipment maker said it aimed for a group operating profit of 160 billion yen ($1.5 billion) in the year ending in March 2007. Konica Minolta, created last August through the merger of precision equipment companies Konica Corp and Minolta Co, estimated it would make a group operating profit of 66.7 billion yen in the current business year, combining both firms' full-year results. "Although it is only six months (after the merger), we are overtaking Xerox (NYSE:XRX - News) to become the No.3 player in
Topic

RICOH INTRODUCES THE AFICIO 2035e/2035eSP

, digital duplicators and wide format engineering systems. Additionally, Ricoh offers a wide variety of document and printing solutions directly and through partners that enhance office productivity and document workflow. Ricoh Corporation directly or through its subsidiaries markets and distributes products under the Ricoh, Savin, Gestetner and Lanier brands in North, Central and South America. For fiscal year 2002, Ricoh Corporation sales exceeded $2.8 billion. Information about Ricoh's complete
Topic

Ricoh #1 "Go Figure"

products are used in both graphic arts applications and for general business color. *Gartner Dataquest Printers Quarterly Statistics, United States, C. Iorns, Feb 2004. About Ricoh Corporation Ricoh Corporation, headquartered in West Caldwell, N.J., is a subsidiary of Ricoh Company Ltd., the 68-year-old leading supplier of office automation equipment and electronics, with fiscal year 2002 sales in excess of $14.7 billion. Ricoh Corporation is a leading provider of multifunctional document
Topic

Canon U.S.A. Delivers Color

continuing to meet the needs of customers who depend on cost-effective black and white document reproduction," said Sam Yoshida, director and general manager, Corporate Systems Division, Canon U.S.A. "Canon is dedicated to offering businesses of all sizes a wide choice of affordable printing options. These two new products further broaden Canon's already diverse portfolio." Both the imageRUNNER C6800 and imageRUNNER C3100 Series incorporate high-speed monochrome output performance with color
Topic

Documentum Extends Enterprise

. Authorized users can then edit or approve the content, transform it into a required format, such as PDF to HTML, deliver it to a web site staging area, send it to an outside printing agency for high-resolution color production, translate it into multiple languages and distribute it as an XML content chunk for reuse on regional websites or localized packaging or collateral. About askOnce The askOnce technology was created and developed at the Xerox Research Centre Europe (XRCE) located in Grenoble
Topic

Update on 2232/2238

·
are supported through SmartDeviceMonitor on the Aficio 2232C/2238C. However, note that Parallel Printing will not work unless systems are identically configured (ie. with the booklet finisher). Q. Is there a Connect Copy function available with two Aficio 2232C/2238C systems? A. No there is no Connect Copy function for these systems. Q. What is the scanning speed of the Aficio 2232C/2238C? A. Although the current brochure and Sales Information Guide states that the scanning speed is 31/28 ppm
Reply

Re: Dealer Training Programs

I think Ricoh's training is excellent. Our dealership training is conducted at our weekly meetings. We concentrate more on the solution selling training than the hardware/software training hands on type training. We will roundtable our meeting and discuss the different solution sales, new products and solution features. Our dealership does not ultilize Ricoh U as much as they use to, due to the cost associated with each class. Art
Reply

Re: Ricoh Aficio 2131 New Color

Ricoh will be selling the new 311. This system was previewed at the Print On Demand in NYC. Timetable, and I'm guessing is 45-90 days. Art
Topic

Canon 68-16 B-W/Color MFP

·
Just heard Canon is about to introduce a new 68ppm black/26ppm color MFP. Any information from the Canon crew out there?
Topic

Ricoh 240W wide format

Local Dealer Pricing: Ricoh Wide Format 240W Standalone: under $12,000.00 Networkded: under $16,000.00 incl. computer No serv. pricing All info off of a mailing piece
Reply

Re: 2035e/2045e

·
still stuck and Ricoh is telling them tough cookies, that is just the way it is buddy. Thanks Ricoh for taking care of your customers! We will probably be stuck replacing print/scan dimms on 2035's with the E version Print/Scan dimm if it works. We are going to test one in the next couple weeks. That's my soapbox speech!
Reply

Re: Canon 68-16 B-W/Color MFP

·
Here's a press releae regarding the new Canon's: "CANON UNVEILS NEW STRATEGY AND PRODUCTS TO MEET GROWING DEMAND FOR AFFORDABLE OFFICE COLOR Canon Showcases New Hybrid Color-Enabled Black-and-White Multifunction Copiers and Fully Customizable MFP Programming Platforms at "Colorful" Times Square Bash New York, NY, March 11, 2004 — Canon U.S.A., Inc., a subsidiary of Canon Inc. (NYSE: CAJ) and the nation's market share brand leader in color laser copier/printer solutions*, formally announced
Reply

Re: Aficio FW240 NEWS

Have a local dealer pitching it/all info off of mailing piece one of our potential clients received: standalone: $12,000.00 scan/print: $16,000.00 incl. computer 4 "D"/minute 600 dpi 256 shades 1 or 2 roll option bypass tray Optional Sheet Cassette up to 12x18 is front loading Network: "Ricoh Software Provided for DWG Set Processing",Scan to file,Plotter Kind of looks like a 780 digital version w/470 keypanel. sits on a stand.
Reply

Re: Ricoh Aficio 2131 New Color

·
Is Ricoh getting the 210 or the 310? Or both? I noticed the Toshiba has a new model coming that is the 311. Is this the new version of the 310? When will we have this?
Reply

Re: Leads in Tennesse

NuMarkets http://www.numarkets.com WHAT IT DOES It operates a chain of eBay consignment selling centers for the public. EVENT 03-18-2004--An undisclosed amount of funding SALES NOTES potential opportunity to provide… - products and services to support increased marketing activities; services may include PR activities, collateral material development, advertising, and direct marketing services - brand management and advertising services - equipment and services to support its online
Reply

Re: Leads In British Columbia

Redlen Technologies http://www.redlen.com WHAT IT DOES It provides solid state radiation detection and medical imaging technology. EVENT 03-18-2004--$2.3 million in financing led by Yaletown Venture Partners SALES NOTES company expected to make purchases to support... - new product launch - product development potential opportunity to provide… - tools and services for product development activities - equipment and services for research and development activities - marketing services to support
Reply

Re: Leads in Ohio

Ed Map http://www.edmap.biz WHAT IT DOES It provides Web-based solutions for selecting, managing and distributing distance-learning course materials and textbooks. EVENT 03-16-2004--$1.5 million in Series A financing led by Adena Ventures SALES NOTES company expected to make purchases to support... - development potential opportunity to provide… - equipment and services to support its ASP infrastructure for web-based applications - tools and services for software and application development
Topic

Document scanning solution

going to buy these big scanners for them.I suggested our 2015/2018 range with fax and printscan.If the unit is set up with fax and printscan.I am thinking they will be able to scan to email and where they eventually want to end up is in their central archiving.Would the branches be able to scan to an email address here in Gabs who receives and then sends to their server? Warren
Topic

Document Server on 2232/2238?

Anyone tested if the Document Server works from the Print Driver? ie Send to Document Server. This is a very good feature of the B/W machines but it got me into trouble when I had a customer that had a 1045 who also got got a 3800CMF and wanted to use the same feature...when I wen to use it it wasn't there!
Topic

Leads in Indiana

Mezzia, Inc. http://www.mezzia.com WHAT IT DOES It provides Web-based solutions for capital resource planning and management in healthcare organizations. EVENT 03-16-2004--$2 million in a third round of funding SALES NOTES company expected to make purchases to support... - expansion of sales and marketing - research and development potential opportunity to provide… - sales training programs - software and systems specific to the sales function - recruiting for sales professionals - products and
Topic

ScanRouter vs. Scan to Email

When the Aficio 1060 launched (first Ricoh MFP with Scan to Email) I was excited to have that capability, but in reality its a gotcha in a Scanning centric customer environment. To use ScanRouter, you select Scan and the list of user destinations comes up, ok NP. But if you want to Scan to Email you have to push a small icon on screen to load the Scan to Email interface to see the destinations or type in one adhoc...gotcha. This screws up everybody that was using the ScanRouter, because a) it
Reply

Re: Canon 68-16 B-W/Color MFP

·
Yep, 2 new products coming out. The Canon guy is here in my office right now. He received the info, but hasn't gone through it yet. He has to go to training in two weeks on this stuff. He will leave me what info he can, and I will put the pertinant stuff here...stay tuned
Reply

Re: Update on 2232/2238

·
This is the booklet printing in a ppt
Reply

Re: Canon 68-16 B-W/Color MFP

The new canon 6800 is 68ppm bw, and 16ppm color. Quality is strictly business color. The 3100 is 31ppm bw, and 7ppm color. It is not a replacement for the 3200. Both are single drum systems using their existing amorphous silicon drum. The quality will be not nearly as good as the 3200 and with much slower color speed.
Reply

Re: Leads in Arizona

OrderPro Logistics Inc. http://www.orderprologistics.com WHAT IT DOES It provides technology-based solutions for transporation logistics management. EVENT 03-15-2004--$1.1 million in a private placement SALES NOTES potential opportunity to provide… - equipment and services to support its ASP infrastructure for web-based applications - tools and services for product development activities PARTNERS none stated PEOPLE Richard Windorski Chief Executive Officer Jeffrey Smuda President and Chief
Reply

Re: Leads in California

: 800-643-1640 Phone: 858-643-1600 -------------------------------------------------------------------------------- Bitfone Corporation http://www.bitfone.com WHAT IT DOES It provides software solutions for mobile device management. EVENT 03-17-2004--$21 million in a Series C round of funding led by Prism Venture Partners SALES NOTES company expected to make purchases to support... - expansion of worldwide sales, customer support and engineering resources potential opportunity to provide… - sales
Reply

Re: Leads in California

: 800-643-1640 Phone: 858-643-1600 -------------------------------------------------------------------------------- Bitfone Corporation http://www.bitfone.com WHAT IT DOES It provides software solutions for mobile device management. EVENT 03-17-2004--$21 million in a Series C round of funding led by Prism Venture Partners SALES NOTES company expected to make purchases to support... - expansion of worldwide sales, customer support and engineering resources potential opportunity to provide… - sales
Reply

Re: Leads in Connecticut

Control Module Inc. http://www.controlmod.com WHAT IT DOES It designs and manufactures solutions for workforce data collection and security access. EVENT 03-17-2004--Announced the appointment of a new Vice President of Sales and Marketing SALES NOTES potential opportunity to provide… - sales training programs - software and systems specific to the sales function - recruiting for sales professionals - products and services to support increased marketing activities; services may include PR
Reply

Re: Leads in Illinois

Deltak edu, Inc. http://www.deltakedu.com WHAT IT DOES It provides online resources to colleges to enable online and blended educational programs. EVENT 03-15-2004--$25 million investment led by Frontenac Company and Salt Creek Ventures SALES NOTES potential opportunity to provide… - products and services to support increased marketing activities; services may include PR activities, collateral material development, advertising, and direct marketing services - brand management and advertising
Reply

Re: Leads in Maryland

Boyer Vice President of Administration Shreenath Shetty Vice President of Engineering John C. Lambert Vice President of Quality John J. Duffy Vice President of Sales OFFICE(S) LMIC, Inc. 6435 Virginia Manor Road Beltsville, MD 20705 Phone: 240-264-8300 Fax: 240-264-8200 --------------------------------------------------------------------------------
Reply

Re: Leads in Jersey

technical personnel Metrologic Instruments' subsidiary, Adaptive Optics Associates, Inc., won this subcontract to provide laser beam delivery and control systems for a proprietary customer. Additional funding may be awarded under this subcontract in the next several months. STATED PARTNERS/ALLIANCES none stated PEOPLE C. Harry Knowles President and Founder Kevin J. Bratton Chief Financial Officer Dale M. Fischer Vice President of International Sales 856-228-8100 d.fischer@metrologic.com Benny A. Noens
Reply

Re: Leads in New York

Viewpoint Corporation http://www.viewpoint.com NASDAQ:VWPT WHAT IT DOES It provides interactive media technologies and services. (number of employees: 100) EVENT 03-17-2004--$3.68 million in a private placement SALES NOTES potential opportunity to provide… - tools and services for software and application development - products and services to support its technical infrastructure PARTNERS none stated PEOPLE Jay Amato Chief Executive Officer William H. Mitchell Chief Financial Officer Tom Morgan
Reply

Re: Leads in Pennslyvania

Escalon Medical Corporation http://www.escalonmed.com NASDAQ:ESMC WHAT IT DOES It develops, manufactures and distributes surgical and diagnostic products for healthcare applications. (number of employees: 59) EVENT 03-18-2004--$10.4 million in a private placement SALES NOTES company expected to make purchases to support... - working capital - general corporate purposes potential opportunity to provide… - equipment and services to support manufacturing operations - equipment and services for
Reply

Re: Leads in Texas

patents video communication technologies. EVENT 03-18-2004--$4.2 million in a private placement SALES NOTES potential opportunity to provide… - tools and services for product development activities - products and services to support its technical infrastructure - equipment and services to support manufacturing operations PARTNERS none stated PEOPLE John C. Harris President and Chief Operating Officer Marcie Brownlee Media contact mbrownlee@viseon.com OFFICE(S) Viseon, Inc. 8445 Freeport Parkway
Reply

Re: Leads in Utah

Theodore Stern Chief Executive Officer Paul Jarman President David R. Grow Chief Financial Officer Kenneth D. Krogue Executive Vice President, Customer Care and Marketing G. Douglas Smith Executive Vice President, Sales Scott Welch Chief Information Officer Mike Shelton Chief Technology Officer Kevin L. Childs Vice President, inContact Solutions Carl Churchill Vice President, Voice and Data Products Jon B. Heaps Vice President, Agent Partner Sales David Kartchner Vice President, IP Network Trine
Reply

Re: Leads in Washington

Speakeasy http://www.speakeasy.net WHAT IT DOES It is a broadband service provider specializing in DSL. EVENT 03-16-2004--$24 million in Series D financing led by 3i and BV Capital SALES NOTES company expected to make purchases to support... - expansion - completion of network infrastructure - expanded market presence - new product development - product launches potential opportunity to provide… - products and services to support its technical infrastructure - recruiting services for customer
Reply

Re: 2232 & 2238's Where's The Toner?

·
When we had the product launch for these new color systems the product manager from ricoh-usa put on the "show" and told us that there would no longer be starter toners. Because the starter toners in the 24 and 32's gave so little yield we have been building in a full set of toners at the start.
Reply

Re: 2232 & 2238's Where's The Toner?

We have not even had our "offical launch" yet. Hopefully others will learn in advance of selling the unit and will not have to go back or eat the cost. Art
Reply

Re: FW470 Maintenance Cost Survey

·
1.)$40.00 base charge plus $.064 per linear ft. Covers the PM except for developer. 2.)Also have a program which covers parts, labor, toner, developer and drum: $.146 per linear ft. Program #2 works for other Ricoh wide formats. 3.) If it is networked we add a $40.00 per month base charge plus the $.146 per linear ft.
Reply

Re: Document Server on 2232/2238?

The print driver of the 2232/2238 shows that it can print to the document server. I work in a home office and can not test. Can anyone clarify that this feature does work with the RPCS driver. Art
Topic

2232 & 2238's Where's The Toner?

I just sold two of these and found out after the fact that Ricoh is not shipping starter toner with the systems anymore! Now I must either "eat" the cost or bill the customer after the fact.
Reply

Re: wireless nic on 224sp

I sold a Rioch wireless on the CMF-7000, it did not quite live up to expectations. In this clients environment most users were to print via regular LAN Ethernet, but the reason I sold it was some users that were not always in the office, would like to just walk up to the machine with their notebook and print...simply enough right. Nope apparently, it was an either or scenario, either you go all wireless and use the Rioch wireless or all LAN but not both at once! Last one I sell I guess. So I
Reply

Re: wireless nic on 224sp

·
So you were going to use two different network interfaces, a wireless and ethernet? To use the notebook computers directly to the wireless without going through the network, you would be setting up an AdHoc wireless network between the copier and notebooks. What you should have done is put a wireless access point in it at the network RJ45 jack near the copier, this would have put the machine on the network through the Ricoh wireless card, configure the notebook wireless adapters to access the
Reply

Re: Analog Counter for the 1060

We have installed a hecon system in print shops, Part numer A1602713. works great! you need one for eack copier.
Reply

Re: Vision

I'll be there, I think Ted, and Graham are also planning to attend. We all should meet on a social and business platform. Who else is going to attend. I attend for three reasons, to get hands on experience with the new products, and too see what Ricoh's Vision is for the next two years. The third reason to kick back and relax and see some country I've never seen before. Art
Reply

Re: Tips on Buying Your First Color Copier

·
Calibration is another biggie when I am speaking with my color customers. They need to have the ability to calibrate manually as well as the automatic that usually comes with the machine. I find many companies start printing their own brochures, and before they do a large run, they want to make sure the colors are correct! another thing is they do not want a machine that has moire patterns when printing a page with a solid image. I find that a TRUE PostScript driver is important to the
Reply

Re: Leads in Colorado

USURF America, Inc. http://www.usurf.com PINK SHEETS:USUR WHAT IT DOES It provides Internet access and broadband services to underserved markets. (number of employees: 8) EVENT 03-16-2004--$3.1 million in a private placement SALES NOTES company expected to make purchases to support... - network construction potential opportunity to provide… - recruiting services for technical personnel - products and services to support its technical infrastructure PARTNERS none stated PEOPLE Douglas McKinnon
Reply

Re: Leads in Florida

DrugMax, Inc. http://www.drugmax.com NASDAQ MAX WHAT IT DOES It is a full-line wholesale distributor of pharmaceuticals, over-the-counter products, health and beauty aids and nutritional supplements. (number of employees: 73) EVENT 03-19-2004--$3.21 million in a private placement SALES NOTES company expected to make purchases to support... - working capital - general corporate purposes potential opportunity to provide… - products and services to support its technical infrastructure
Reply

Re: Leads in Georgia

Return On Investment Corporation (ROI) http://www.roicorporation.com OTCBB:ROIE WHAT IT DOES It provides software to process payment transactions. (number of employees: 90) EVENT 03-15-2004--$1.75 million in a private placement SALES NOTES company expected to make purchases to support... - working capital - product security potential opportunity to provide… - tools and services for product development activities - equipment and services to support its ASP infrastructure for web-based
Reply

Re: Leads in Massachusetts

Robert P. Schechter Chief Executive Officer William B. Gerraughty, Jr. Senior Vice President, Finance and Chief Financial Officer 508-271-1209 Bill_Gerraughty@nmss.com Colin Doherty Senior Vice President, Worldwide Sales and Marketing R. Brough Turner Senior Vice President and Chief Technology Officer George D. Kontopidis, Ph.D. Senior Vice President of Engineering Clarke Ryan Vice President and General Manager, Voice Quality Systems Jacob Guedalia Vice President and General Manager, Network
-=Good Selling=-

This Week in the Copier Industry 10 Years Ago (Third Week of March 2009)

I'm booked for ITEX 2019! I'm pretty excited about going. I'll be arriving late on the 22nd and then taking the red eye out Thursday night. I'm hoping to see many P4P members, connect with new peeps along with visiting our sponsors and exhibitors.  Hit up the reply and let me know if you'll be there!

Enjoy these threads from ten years ago this week!

Introducing the NEW bizhub PRO C65hc Digital Color Printing System

Marketing Bulletin Bulletin #08-GB-120 Date: March 16, 2009 To: All Konica Minolta Sales Channels From: Marketing and Product Development Subject: Introducing the NEW bizhub PRO C65hc Digital Color Printing System Konica Minolta is extremely excited to introduce the new Konica Minolta bizhub PRO C65hc Digital Color Production Printing System. Following in the footsteps of the groundbreaking bizhub PRO C6501, the C65hc with brilliant and vivid High Chroma color output will again forge ahead of
Topic

Brand Keys Rates Konica Minolta #1

·
recognized for the second consecutive year as the top office copier manufacturer by Brand Keys, said Kevin P. Kern, Vice President, Marketing, Konica Minolta Business Solutions U.S.A., Inc. "This accolade further reinforces our company vision that customers are counting on Konica Minolta for the entire gamut of their advanced digital imaging needs. Our award-winning lines of office systems, printers, production print systems, and application solutions continue to distinguish themselves as the
Topic

Email from Canon P4P'er "Ricoh Direct Pricing"

This email was sent to me from a Canon P4P member: Art, Thanks for the information. I've been in this business for 17 years (27 years in sales) and worked directly for Canon USA for 8 years. (IKON when it was A-Copy in Boston prior to Canon). Now I'm with a local independent. An actual quote for a 9 machine deal from Ricoh (Direct) last week. 1- MP9000 6-MP5000 1-MP C3500 All for $63K!!! (unbelievable)
Topic

New EFI Fierys Drive Line-Up of Ricoh Aficio Color MFPs, Enabling Office Users to Eas

the World Wide Web at www.ricoh-usa.com . About EFI EFI (www.efi.com) is the world leader in customer-focused digital printing innovation. EFI's award-winning solutions, integrated from creation to print, deliver increased performance, cost savings and productivity. The company's robust product portfolio includes Fiery® digital color print servers; VUTEk® superwide digital inkjet printers, UV and solvent inks; Rastek™ UV wide-format inkjet printers; Jetrion® industrial inkjet printing systems
Reply

Re: Introducing the NEW bizhub PRO C65hc Digital Color Printing System

Ramsey, N.J. – March 18, 2009 – Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta), a leading provider of advanced imaging and networking technologies for the desktop to the print shop, today announced the general availability of the bizhub® PRO C65hc, which produces vivid color quality that surpasses other color production print systems on the market. The bizhub PRO C65hc ("hc" stands for High Chroma) incorporates innovative new toner technology enabling it to produce a wider
Reply

Re: Introducing the NEW bizhub PRO C65hc Digital Color Printing System

·
I witnessed a Konica Minolta PRO C65hc Demo and the color output is brilliant. The launch of this workhorse will not do anything to help Ricoh's faltering attempt to be a player in the print production market with boxes such as the C900.
Topic

Competing against the Canon imageRUNNER 3045? Remember these weaknesses:

- Competing against the Canon imageRUNNER 3045? Remember these weaknesses: - Comes standard with only 512MB RAM - Can only upgrade to a maximum of 768MB RAM - Hard drive only offers 20GB of space - A PostScript print driver is an expensive option - Does not offer XPS printing (can not print from new version of Microsoft Windows Vista) - Hard drive overwrite does not come standard - Optional fax board does not come with any RAM and does not have any battery backup - Optional finishers have
Topic

Competing against the Toshiba eSTUDIO 453

- Competing against the Toshiba eSTUDIO 453, a 45ppm b/w unit? Remember these pointers: - Unit comes standard with only 256MB RAM - Even with spending more on options, unit can only have a maximum of 512MB of RAM - Hard drive offered only has 40GB of storage space - The document feeder is an option, and does not come standard - Customers must pay extra for hard drive overwrite data security and data scrambling - Optional fax board has no RAM, and has a maximum resolution of only 400dpi - The
Topic

Competing against the Xerox WorkCentre 5645

Competing against the Xerox WorkCentre 5645? Remember these weaknesses: - only comes standard with 129MB RAM - can be upgraded to maximum of only 512MB RAM - does not offer XPS printing at all (ability to work with newer version of Microsoft Windows Vista) - optional fax board does not offer routing to PC or e-mail address - optional fax board does not offer one-touch keys - optional finishers offer a maximum of only 2,250 sheets of paper capacity - the document feeder can not handle thick
Topic

EMEA Printer, Copier and MFP Unit Shipments, 2008

Vendor 2008 Shipments 2008 Market Share (%) 2007 Shipments 2007 Market Share (%) 2008 - 2007 Growth (%) Hewlett-Packard 20,737 43.0 23,221 44.1 -10.7 Canon 8,212 17.0 8,337 15.8 -1.5 Epson 6,576 13.6 6,651 12.6 -1.1 Brother 3,306 6.9 3,224 6.1 2.5 Samsung Electronics 2,826 5.9 2,430 4.6 16.3 Others 6,572 13.6 8,789 16.7 -25.2 Total 48,229 100.0 52,652 100.0 -8.4
Topic

KODAK Scanners Power DocumentATM’s Secure Mobile Scan Center in Digital Transformatio

.documentatm.com or email bhowell@documentatm.com. About Kodak As the world's foremost imaging innovator, Kodak helps consumers, businesses, and creative professionals unleash the power of pictures and printing to enrich their lives. To learn more, visit http://www.kodak.com and follow our blogs and more at http://www.kodak.com/go/followus . More than 70 million people worldwide manage, share and create photo gifts online at KODAK Gallery --join for free today at www.kodakgallery.com . More
Topic

‘Smart Touch’ Scanning Capability Grows for KODAK i1200 and i1300 Series Scanners

control costs, maximize productivity, and minimize business risk. About Kodak As the world's foremost imaging innovator, Kodak helps consumers, businesses, and creative professionals unleash the power of pictures and printing to enrich their lives. To learn more, visit http://www.kodak.com and follow our blogs and more at http://www.kodak.com/go/followus . More than 70 million people worldwide manage, share and create photo gifts online at KODAK Gallery --join for free today at www.kodakgallery.com
Topic

Selected KODAK Document Scanners Will Support the LINUX Operating Systems via UBUNTU,

openUSB project, http://openusb.sourceforge.net About Kodak As the world's foremost imaging innovator, Kodak helps consumers, businesses, and creative professionals unleash the power of pictures and printing to enrich their lives. To learn more, visit http://www.kodak.com and follow our blogs and more at http://www.kodak.com/go/followus . More than 70 million people worldwide manage, share and create photo gifts online at KODAK Gallery --join for free today at www.kodakgallery.com . More
Topic

Ricoh New Model Support for IPDS

Ricoh is pleased to announce the release of new model support for printing IPDS in IBM zSeries (S/390) and iSeries (AS/400) environments. RA2K Integration for IPDS is an internal software solution, which resides on the hard drive of select Ricoh print devices and enables users to send AFP/IPDS print jobs directly from their S/390 or AS/400 systems. This solution is designed to allow your customers to print professional laser-quality output, access standard finishing and paper size options
Topic

Technology Protects Sensitive Patient Documents at the Printer

's fingerprint data, the queued print job releases, allowing only the authenticated user access to the printed documents. "The technology provides the highest level of confidentiality for printing sensitive data on a network printer. The device comes with a fingerprint reader that has a USB interface and connects directly to the secured printing device on the printer. The device server is a four-port USB device that connects one of the fingerprint readers and up to three USB printers to the
Topic

How to Win Against Direct"

sold them the machine is no longer there and they have a new rep that knows nothing about their business and their workflow. Prove to them that you are the most knowledgeable and professional rep out there. 4. Get a copy of the sales contracts and service contracts from every Direct Branch. This may be hard to do on your own, however if you’re reading this you can reach out to your peers on the P4PHotel and I’m sure someone has a copy that they will send to you! Review their contracts and read the
Member

Topic

New Product Release Dates for Ricoh

April 09 RICOH Pro C550EX RICOH Pro C700EX Ricoh DX 4545 (Duplicator) Ricoh DX 2330 (Duplicator) Beluga Be C-1a (Wide Format) Beluga Be C-1b (Wide Format) Digital StoreFront 4.0 May 09 Aficio SP C231N Aficio SP C232DN SP C820DN SP C821DN Mosel-P1a Mosel-P1b June 09 Aficio MP 6001 Aficio MP 6001 SP Aficio MP 7001 Aficio MP 7001 SP Aficio MP 8001 Aficio MP 8001 SP Aficio MP 9001 Aficio MP 9001 SP July 09 Mosel-MF1a Mosel-MF1b Mosel-MF1c Aficio SP 3400SF Aficio SP 3410SF
Topic

Ricoh Introduction of the Common Access Card (CAC)

addition to Ricoh’s rich portfolio of successful security solutions and products. CAC will allow Ricoh to successfully compete and win in the U.S. Government vertical market place and increase unit placements. Ricoh Common Access Card Authentication Solution Highlights: Certification by the US Army’s Information Management Support Center (IMCEN) Command. Full integration into supported Ricoh’s MFP’s without the need for a third party network interfaces. Lower cost per unit when compared to most
Topic

Colortrac releases next generation SmartLF Gx+ 56 / Gx+ T56 extra-wide format scanner

their investment and upgrade should their needs change in future. SmartLF Gx+ cannot be upgraded to Gx+ T. About GEI WideFormat: GEI WideFormat, a Visual Edge Technology Company, markets equipment, software, service and supplies on a direct basis as well as through a 100+ dealer network in North America. GEI WideFormat products include scanners, printers, MFPs, analog & digital copiers, poster printing solutions, and networked controllers sourced from world-class manufacturers. It is a full
Topic

Panasonic Brings One-Pass Superiority To A4 Network MFP Market

SECAUCUS, NJ March 18, 2009 — Panasonic Communications Company of North America (PCCNA) today made a bold entrance into the A4 color multi-function product market with the release of the DP-MC210, a 10BaseT/100 BaseTX Ethernet capable, IPv6-ready, full-duplex printer/scanner/fax MFP. Unlike traditional MFPs using complex four-pass printing technology, the DP-MC210 is driven by Panasonic's proprietary Single Pass Tandem Print Engine, which maintains a constant high-resolution color and
Reply

Re: Network Printers by SMB Path

·
I can make the hyperlink look like anything, however only a Fiery or Creo controller has the ability to host a printer in the same sense that a print server does. \\ricohprinter can point to any shared network resource, but a ricoh mfp without one of the afore mentioned controllers can't stand alone as what you have mentioned. If the hyperlink is pointed at a shared printer on say a Win2003 server, but the client is a Vista PC you may very well get that message. The only other scenario would
Reply

Re: New Product Release Dates for Ricoh

The Gelsprinters are the worst printers I have ever seen, rumor has it that Ricoh developed a wide format Gelsprinter and they are in the boxes waiting to go! The rumored problem is the print head dries out and the unit are worthless. Keep in mind that this is heresay!
Reply

Re: Boy do I have alot of Gripes!!!!!

·
would qaulify for the spiff, her sales manager didnt know, so she called her rep at 3M who said not only did she win the spiff but she would also be recieving extra compensation for selling such a high volume. well her sales manager recieved a call the next day from the 3M rep telling her about the extra compensation, and the sales manager had the audacity to tell my sister that that money was supposed to be going back to the company via a commission deduct because 3M wasnt supposed to pay her
Reply

Re: How to Win Against Direct"

·
quote: Lately, what I’ve seen is Direct Branches pushing only color boxes, and usually what that means is there’s a big incentive for the rep. Ricoh Americas Corporation (focus on 'Americas') lags behind Japan and Europe in terms of Color placements and Ricoh has developed incentive programs that focus on shifting B&W machines to Color (hence, the term B2C). Most Direct Branch reps tell the customer if they buy from them they’ll be buying from the manufacturer and they will have better service
Topic

Commission Manuals

·
I'm busy evaluating and revising our commission manual and i would appreciate any input, commission documents/systems or comments regarding paying commission on hardware and service charges to corporate (major) account, special account and new business sales people. Thanks
Topic

FMAudit Releases it's New Onsite Appliance

end-users fleet. As Managed Print Services offerings become main stream, a scalable, centrally managed, vendor neutral solution is not only desired; dealers demand it! FMAudit has officially released its new Onsite Appliance. A virtual plug-n-play hardware device with a footprint of only a few inches in diameter. A single appliance can manage thousands of devices, regardless of the model. It's fully compatible with FMAudit's Agent to include support for locally attached printers. The Onsite
Topic

huge pdfs out there

·
My 470 customer is getting pdf's that say 500K when you check the properties, but once in the Reader print queue it says they are 10 MB files, and takes 10 min to prepare/print. I cut the file size in half by checking the Current View button in Adobe (they will not process through PC Win)... just wondering if that pdf compresser Jason aluded to on anothe post will shrink these down to a manageable size ? thx
Topic

Teachers labor to pay for copiers

They work at local eateries for fundsMonday, March 16, 2009 By BRENDAN KIRBY Staff Reporter How tight is money these days in the Mobile County public schools? So tight that teachers at Mary B. Austin Elementary School in Spring Hill will be working at Zaxby's on Tuesday to raise money for making copies. It is the second copying machine fundraiser Mary B. Austin teachers have held this month. On March 2, instructors took home 10 percent of the gross sales at Carpe Diem — about $100 — plus
Topic

X-Solutions Launches SimplifyScan

X-Solutions Launches SimplifyScan Tuesday, March 17, 2009 Cornelius, NC -- X-Solutions, a leading provider of digital archiving software, today announced the release of SimplifyScan for Sharp OSA -enabled MFPs. Based on the power of the Sharp OSA development platform, SimplifyScan allows users to easily capture documents and distribute copies to any location on their network, directly from their Sharp multifunction device. This allows users to quickly and efficiently integrate their documents
Topic

Océ Launches Affordable High Resolution Wide Format Color Scanner

hybrid printing and copying system. The result is a fully integrated, flexible solution ideal for small CAD and GIS environments, decentralized scanning stations and customers wanting to streamline job submission to reprographers. In addition, optional Océ Color Copy software allows customers to copy to multiple Océ wide format or third-party printers in one single workflow. Energy Efficient and Compliant The Océ CS4236 uses 5 W per day in sleep mode, in compliance with the US ENERGY STAR standard
Topic

Océ Offers Newforma Software to the AEC Market

Center saves AEC users steps in the wide format printing process by allowing users to select a group of files – as opposed to opening documents one at a time using external applications – to be automatically added to an Océ Client Tools print set. Files can then be processed and submitted locally to a printer that is enabled with Océ Repro Desk Server 1.6 or remotely to a reprographer running Océ Repro Desk Professional or Océ Repro Desk Select software. Availability Newforma Project Center PIM
Topic

Océ VarioLink 6522c - A case of natural selection

-house production of professional high quality printed documents. This product is the first in a line of new office color and monochrome devices to be introduced this year, and will replace the successful Océ CS250. Leading edge print speed The Océ VarioLink 6522c covers the mid volume, high end office segment (segment 4) for which it has ultimately been designed. It has a print speed of 65 monochrome and 50 color pages per minute and features an industry leading scan speed of 78 images per
Reply

Re: Network Printers by SMB Path

·
In that situation, I'll guess that it is simply inertia. The IT person may simply be used to doing things that way and not have thought through doing it other ways. It's funny, we deal with printing issues and setting up printers every single day, but IT people may only deal with it once every couple of months. We put a lot more thought into this than they usually do.
Reply

Re: New Product Release Dates for Ricoh

from a Ricoh document
Reply

Re: New Product Release Dates for Ricoh

·
quote: Originally posted by Jomama: I'll bite. What is a mosel. It is gel printer.
Reply

Re: Email from Canon P4P'er "Ricoh Direct Pricing"

·
I wonder what the new president of Ricoh would say or if he even cares. Ricoh is very good product but would sell themsleves to the devil to get a deal.
Reply

Re: Email from Canon P4P'er "Ricoh Direct Pricing"

·
I have mentioned before that all resources are being invested in IKON / RBS and support (field and financial) is being scaled back on the Dealer side at Ricoh. Just wait until April 2009! The current Ricoh leadership would applaud this situation and toast to it with an expensive glass of red wine.
Reply

Re: huge pdfs out there

·
I have the same problem at a customer's site and we just lost a deal for a 2nd W3600 because of this. They routinely take multiple PDF files, bring them up in Adobe and merge them into 1 file. This new file is opened and then printed using Winprint. Same problems, PB takes a long time to spool and the job normally times out. Once the job has redlined, you are usually able to print it from within PB. I am not suggesting this as a solution long term but it may allow them to print critical
Reply

Re: How to Win Against Direct"

quote: First off - Direct can flat out close business way better than dealership reps. You got facts to back that up, or are you just quessing? I'm thinking you are guessing. The truth is in the pudding, Direct is selling under lowest dealer cost on the FIRST QUOTE AND NO COMPETITION, you tell me how that is SELLING VALUE! As far as complaining, I'm not complaining, I got both deals, and Direct got nothing. So, it just goes to prove that the LOWEST Price does not always get the deal. IF someone
Reply

Re: Banner Printing - Aficio C4000 and C5000 models

·
What are the applications that your customers are running that require banner printing? Does anyone have a list of banner stocks that customers run? (brand, type, size, etc.)
-=Good Selling=-

This Week in the Copier Industry 5 Years Ago (Third Week of March 2014)

Wow!  Hard to believe that the end of the first quarter is a mere two weeks away.  Twenty five gone and Seventy five percent of the year left.  How is your first quarter going?  Would love to hear from you in the reply section of this blog!

These were the top threads from 5 years ago this week. Enjoy

Konica Minolta Honors Pacific Office Automation of Beaverton, Oregon with 2014 Pro-Tech Service Award for Service Excellence

·
Colorado. The company is also one of the largest independent distributors, carrying brands such as Sharp, Konica Minolta, Toshiba, Ricoh, Lexmark, Xerox, Canon and HP copiers, printers, faxes and multifunctional devices, as well as Muratec faxes. Pacific Office Automation believes in providing custom print solutions that are fast, efficient and secure so customers can confidently say, "Problem Solved." # # # # # Read the full story at http://www.prweb.com/releases/...03/prweb11659210.htm
Blog Post

This Week in the Copier/Office Equipment Industry 10 Years Ago Third Week of March 2004)

·
I could much of anything for 19 years ago for history. A lot about the Iraq war, and US Presidential race. Thus I thought I would switch to music! Check out the You Tube Video on the left. My fav is Hey YA! Canon unveils "hybrid" color printers 3/10/04 9:11 PM Topic by Guest users that only occasionally need their pages printed in color. ADVERTISEMENT Canon U .S.A. Inc., a unit of Japan's Canon Inc., unveiled the Imagerunner C 6800 and Imagerunner C 3100 Series, expanding its line of black-and
Topic

Konica Minolta Launches all new pagepro 1580MF A4 Printer

·
through the entire print run which enables easy printing.” About Konica Minolta Business Solutions India Pvt. Ltd.: Konica Minolta Business Solutions is a leader in advanced imaging and networking technologies from the desktop to the print shop. Konica Minolta is the global developer, manufacturer of multi-functional peripherals (MFPs), printers, equipment for production print systems and graphic arts, equipment for healthcare systems, measuring instruments for industrial and healthcare applications
Topic

Ricoh Production Print Expert Kirk Szymanski to present at TAGA's Annual Technical Conference

·
product development engineer and manager, including 12 years at Xerox creating mid-range and production digital printing products. WHAT: Szymanski will discuss how color tuning and image quality optimization begins at the basic machine setup level. A printer or copier must first operate properly, in a consistent and repeatable manner, before consistent and accurate color reproduction can be achieved and maintained. He will detail a three-step process, including print engine setup, densitometric tuning
Topic

Print Audit Hires West McDonald as Vice President of Business Development

·
while saving an estimated 190,000 trees a year. Print Audit is the most comprehensive provider of managed print services (MPS) and print management solutions. The company enables organizations to monitor and control their printing costs via a broad range of capabilities that include secure print release, follow-me printing, rules-based printing, cost recovery, in-depth print assessment and remote meter reading. Print Audit has offices located in the United Kingdom, France, Germany, South Africa
Topic

Konica Minolta Sensing Americas "A White (and Blue?) Winter Wonderland"

·
focused sales force dedicated to both the North American and South American regions. When it comes to color and light measurement, the world looks to Konica Minolta. Darlene Giordano Marketing Manager Konica Minolta Sensing Americas, Inc. +1-201-818-3526 darlene.giordano@konicaminolta.com http://sensing.konicaminolta.us Photo - http://photos.prnewswire.com/prnh/20140318/NY84540 SOURCE Konica Minolta Sensing Americas, Inc. Read more: http://www.digitaljournal.com/...796328#ixzz2wNri37ri
Topic

Software sales and customer solutions put Ricoh on top

·
Friday, 21 March 2014, 1:49 pm Press Release: Ricoh Software sales and customer solutions put Ricoh on top Ricoh Group announced as Kofax Global Partner of the Year Auckland, 21 March 2014 - The Ricoh Group was announced as Kofax Global Partner of the Year at a conference in California last week in acknowledgement of its outstanding results and long-term partnership with the business process automation software company. Ricoh New Zealand was also recognised for its depth of technical and
Topic

MGI to Present New Strategic Alliance with Konica Minolta and Preview Five Digital Solutions at IPEX

·
Wednesday, March 19, 2014 Press release from the issuing company MGI to hold a Press Conference at IPEX 2014 Ivry Sur Seine, France –MGI Digital Graphic Technology, a world leader in digital printing and finishing equipment, is pleased to announce they will be discussing their strategic alliance with Konica Minolta, as well as previewing a new product lineup at IPEX 2014 during their Press Conference scheduled to take place on Monday, March 24 th at 15:00. MGI will describe how the strategic
Topic

Canon solidifies Leadership in Business Services as Managed Document Services Customers Grow by more than 50%

·
takes care of their document and printing needs, with the aim of driving savings and productivity, and realize positive business outcome on our customers' behalf." About Canon Singapore Pte Ltd Canon is a global leader in photographic and digital imaging solutions. Canon Singapore Pte Ltd is the headquarters for South Southeast Asia driving sales, marketing and service strategies. Besides handling the domestic market, the company leads 18 other countries including subsidiaries in India, Malaysia
Topic

Canon Solutions America's IDEAS v2.0 (Intelligent Dealer Electronic Archive System) Now Includes Processing for Deal Jackets

·
automotive dealer industry that can help dealerships transition their Service, Sales and other departmental document workflows into a paperless model. IDEAS can save dealers a significant amount of processing and labor costs associated with the storage, printing, scanning, and shredding of documents. In addition to cost savings, minimizing the frequency of printing has many environmental benefits as well. With today's new car "wrap around" service model, in which vehicle maintenance is all inclusive
Topic

Ricoh transforms California sun into energy on the ground

·
since 2009. For details on Ricoh's full line of products, services and solutions, please visit www.ricoh-usa.com . | About Ricoh | Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2013, Ricoh Group had worldwide sales of 1,924 billion yen (approx. 20 billion USD). The majority of the
Topic

Partnering with Ricoh, Pacful, Inc. makes leap; 'becomes true 'marketing service provider'

·
out three years ago with a single RICOH Pro C901. In the ensuing years, the company has quintupled its fleet with two in Sacramento, two in Redwood City and one in Fort Wayne, Ind., all buttressed by a stable of black and white Ricoh production printers. "The transition from print service provider to marketing service provider, though difficult, opens up a multitude of opportunities for companies like Pacful that achieve it," said Tim Vellek, Vice President, Production Printing Business Group
Topic

Ricoh and mindSHIFT to participate at ABA TECHSHOW 2014

·
expertise you expect, but small enough to provide the support and attention you demand. Learn more at www.mindSHIFT.com . About Ricoh Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2013, Ricoh Group had worldwide sales of 1,924 billion yen (approx. 20 billion USD). The majority
Topic

Canon Professional Services Program Announces New Cinema Membership Level in Canon’s CPS Program

·
Readers’ Choice Award for Service and Reliability in the digital camera and printer categories for the tenth consecutive year, and for camcorders for the past three years. Canon U.S.A. is committed to the highest level of customer satisfaction and loyalty, providing 100 percent U.S.-based consumer service and support for all of the products it distributes. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To keep apprised of the latest news from Canon
Topic

Kyocera Document Solutions America Introduces Six New Economical, Ecological Desktop Devices

·
; the ECOSYS P2135dn and P2135d printers include print-from-USB capabilities for on-the-go printing. Equally important, all six devices offer crisp image quality at impressive speeds. The ECOSYS M2035dn, ECOSYS P2135dn and ECOSYS P2135d generate black-and-white pages at the rate of 37 per minute [ppm]; the ECOSYS M6526cidn, ECOSYS M6526cdn, and ECOSYS M6026cidn MFPs produce color and black-and-white documents at 28 ppm. All ECOSYS devices come complete with KYOCERA’s patented long-life drum
Topic

Xerox Accelerates Channel Partner Revenue Growth with New Offerings

·
and views visit http://www.linkedin.com/company/xerox , http://twitter.com/xeroxcorp , http://simplifywork.blogs.xerox.com , http://www.facebook.com/XeroxCorp or http://www.youtube.com/XeroxCorp . Xerox® and Xerox and Design®, and FreeFlow® are trademarks of Xerox in the United States and/or other countries. SOURCE: Xerox Media: XeroxPatti Quinn, 585-298-6193 Patti.Quinn@Xerox.com orText 100 for XeroxJennifer Lynn, 585-697-2604 Jennifer.Lynn@Text100.com
Topic

World’s biggest pet insurer streamlines UK claims processing using a Kodak Alaris scanner and software solution

·
delivers superior systems and solutions to automate business processes, enhance customer interactions and enable better business decisions. For more information, please visit kodakalaris.com/go/dinews . Follow us on Twitter at twitter.com/kodakdi and visit our blog at infooverdrive.com/ Media Contact Tom Herbst Kodak Alaris EAMER PR lead +44 (0)7768 145571 or +44(0)207 274 9937 tom@tomherbstpr.co.uk
Blog Post

One Huge Copier Sales Tip from and Old Pro

·
theirs, we only needed one. My road to earning the sale will be to educate the prospect that even with zero breakdowns, my competitors system will be down at the very minimum three times as much as my Ricoh. I'll you all know how this works out and remember to do those side by sides and you can get all of the neat information that I used from BLI. -=Good Selling=-
Topic

Business Leaders Unlock Secrets for Productivity and Growth at Xerox's simple@work

·
views visit http://www.linkedin.com/company/xerox, http://twitter.com/xeroxcorp, http://simplifywork.blogs.xerox.com, http://www.facebook.com/XeroxCorp or http://www.youtube.com/XeroxCorp . Xerox(R) , Xerox and Design(R) are trademarks of Xerox in the United States and/or other countries. CONTACT: Xerox Patti Quinn, +1-585-298-6193 Patti.Quinn@xerox.com or Text 100 for Xerox Nicole Pavlas, +1-315-416-0443 Nicole.Pavlas@text100.com SOURCE: Xerox
Topic

Canon U.S.A., Inc. Now Offering Nuance eCopy ShareScan v5.2 Featuring the eMail and Folder Watching Service

·
in the digital camera and printer categories for the tenth consecutive year, and for camcorders for the past three years. Canon U.S.A. is committed to the highest level of customer satisfaction and loyalty, providing 100 percent U.S.-based consumer service and support for all of the products it distributes. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To keep apprised of the latest news from Canon U.S.A., sign up for the Company’s RSS news feed by
Topic

Digital Express doubles volume, boosts quality with Xerox

·
Digital Express, one of Cape Town's largest high-end commercial printers, has doubled its digital printing production volume and slashed operating costs with the purchase of a Xerox Colour 1000 digital colour press from Bytes Document Solutions and Oxbow. "As a Xerox digital shop, we've worked with different types of machines over the past few years; however, in order to get the business where we wanted, a decision was made to overcome the volume limitations of the technology, mainly due to
Blog Post

Selling Professional Services for SMB Accounts, Worth it or Not Worth it!

·
So.....this has been annoying me quite awhile. It's about selling professional services for workflow. Recently, I put upa poll on the P4P forums in reference to what we (salespeople) are charged when we sell billable hours. Out of the responses we've received, 57% of sales people reported that their cost is in between $126-$150 per hour, 14% for $101 - $125, another 14% $76-100, and then 14% for under $75. You can take vote in that poll here. We then asked "How much do you charge?", this would
Blog Post

31 Ways to Garner Net New Copier & Managed IT Business # 12 of 31

·
. I use Quora and Print Planet . I got one of my biggest leads from a user who read threads that answered about duplicators on Print Planet. -=Good Selling=-
Topic

Canon puts document management in the cloud

·
Canon puts document management in the cloud 03.20.14 Canon has launched a cloud version of its Therefore document management platform, hosted by Fujitsu Australia. Therefore Online is designed to provide a full information management and workflow solution for businesses across various information sources including paper documents, barcodes, email, internet forms and electronic files such as MS Word, Excel, PowerPoint, PDFs, and more. Jeremy Plint, Assistant General Manager, Canon said, “We’ve
Topic

Hardware/Service Sales Compensation Poll! Vote here!

·
“Traditionally, our industry’s model has stated that sales reps should receive compensation equal to 10-14% of the hardware revenue produced during that year. As an example, $1,000,000 in hardware sales should equal $100k-$140k in total compensation. I’m curious since dealers are pushing services more and more how that has effected that model since services transactions may not result in hardware sales. If you know how much you made in 2013 and how much hardware you sold, what % of hardware
Topic

Xerox C75 Press Question

·
Does this system come with an embedded fiery or is it an option?
Reply

Re: Equitrac vs CopiTrak

·
I won a deal this week competing against 2x Ricoh 65 cpm at a law firm with Equitrac embedded into the control panel with two Toshiba's with external keypads. Equitrac will install their part of the deal via "remoting in".
Reply

Re: GBC ProClick Pronto 3000

·
I finally one this deal at a law firm replacing 2x Ricoh with GBC StreamPunch in line with 2x Toshiba and 1x off line GBC MagnaPunch Pro and an electric cerlox binding machine My proposed solution was $61k less expensive over five years. The Managing Partner at the law firm asked all 12 staff to vote for their preference. All 12 voted Ricoh. Needless to say, the staff does not pay the bills.
Topic

Document Management Is More Than Just "Folders In The Cloud"

·
performed? The system sends alerts out automatically. - No customized reminders when it comes to folders, so that leaves you with manual tracking in a spreadsheet... and yes, that involves yet another folder. Let's say you need to comply with a records retention policy. - A strong document management system integrates records management so you're able to seamlessly comply with records retention guidelines. - Mention "records management and auditing" to the folders fans and you get silence and
Topic

Rising POP Signage Demand Results in EFI VUTEk for The Garvey Group

·
with the best-in-class capabilities of our high end EFI VUTEk HS100 Pro inkjet press ,” said Frank Mallozzi, senior vice president, worldwide sales and marketing, EFI. “ With this press, The Garvey Group can offer a higher level of speed and quality to businesses in the retail and entertainment industries .” At GlobalShop 2014, in booth 4131, EFI is showcasing print samples from its VUTEk superwide-format printer portfolio. Samples in EFI’s booth include 3D, thermoformed displays printed using EFI
Topic

Michigan Office Solutions opens new location in BTR Park

·
Haworth College of Business, Slider notes, often working with interns or graduates of the college's sales and business marketing program. In addition, he says, there is potential for WMU students and graduates in software engineering and other IT fields to work directly with MOS. In other cases, MOS may serve as a link to other companies in the Xerox family. "We were attracted by the fact that Western Michigan University produces some of the best and brightest students around," Slider says. "They
Blog Post

101 Reasons to Attend Photizo Transform 2014 Event

·
straight tri-fecta, wonder if I can win three in a row! 3. Evolving Beyond the Box Seminar 4. Confessions of a Paper Addict: 10-Step Recovery Program Seminar 5. Own the Advantage Seminar from one of my favs in the industry Mike Stramaglio of MWA 6. Sunday Night Baseball Game Louisville Bats vs Columbus Clippers! 7. Comparing MPS Solution Sets Seminar 8. The Post-PC Era: The Times They Are A-Changin’ Seminar 9. Hot Spots for Imaging Vendors in 3D Printing Seminar 10. Defining Your Role in
Comment

Re: Selling Professional Services for SMB Accounts, Worth it or Not Worth it!

·
As an independent dealer we are definitely giving away too much Pro Services in the SMB space. We kind of us it as a sales pitch against the National vendors who almost always charge Pro Services. Right now we are starting to give the customers invoice for many Pro Services that we deliver but offset it with a credit, so that they can see it's value. This will set up a future invoice where there will be no credit. We leave it up to the sales rep how he sells the workflow and how much commission
Topic

Feedback on e-STUDIO306LP/RD30

·
Gents, has anyone here seen this device working live in any customer enviornment? We have feedback through 3rd parties that limitations such as: a) can only be used on certain types of 60-80gsm stock b) their is a limitation on "what" can be erased c) heat can erase the toner without going through the eraser d) longevity of prints (looking for approximate) would be thankful for any feedback at all. regaards, AC1968
Topic

Fidelity's XTRAC Solutions Sees Increased Demand for Its Workflow and Document Management Technology

·
practice management, infrastructure and operations services for its advisors and needs reliable, auditable workflow and document management from end-client to advisor through to its central office and on to the asset custodians. "At any given time, firms like Global Financial are processing hundreds of transactions and generating thousands of documents - often in emails that can't be reliably tracked, stored or audited. This can significantly slow down a company," said Brownell. "Like financial
Topic

docSTAR Awarded 5-Star Rating in CRN's 2014 Partner Program

·
partnering elements in their channel programs. To determine the 2014 5-Star recipients, The Channel Company's Research team assessed each vendor's application based on investments in program offerings, partner profitability, partner training, education and support, marketing programs and resources, sales support and communication. The docSTAR Global Partner Program is designed to provide marketing and sales support, and the product training and tools partners need to profitably sell and support
Topic

Lynx Systems Inc. Signs Agreement with Jukedocs Inc. for Document Management Software

·
via mobile, web and PC/Mac. We see a number of benefits and functions for users of Real Estate systems such as YARDI, MRI Software and other Real Estate Systems. Unlike other collaboration systems, Jukedocs is very straight forward to set-up and can be implemented in days, not weeks or months. Furthermore, the system's tight security, role-based access and full audit trail serve to support ISO, IFRS and SOx compliance for organizations implementing best practices around collaboration and document
Member

Member

Reply

Re: Ricoh MPC6501 print quality issues

·
Start with the drivers and the color settings within the driver. If they are used to the quality they were getting with a Fiery you may never make them happy without putting a Fiery in there. With the Fiery, Spot On and the spectrophotometer you can create a color profile to match what they were accustomed to with that Canon.
Reply

Re: Manipulate DWF files in AutoCad?

·
Toshiba manufactures the Tecra W50 laptop that is AutoCAD certified. $2,600.00 MSRP. It is highly regarded by engineers and others who need to render 3D objects on a 2D screen. I include it as a value added option and talking point on all my copiers quotes to any business that uses AutoCAD. I can bundle it into the lease or acquire for approx $2,100.00.
Topic

Altec Sponsors the Microsoft Dynamics GPUG Regional Chapter Meeting in Detroit, Showcasing ...

·
, not having to file two million documents was a significant time saver. Having visibility through doc-link helped us identify bottlenecks, attack them and iron them out. There is no way we could take doc-link out of our organization." Sales Director for Altec Kirk Topliffe will be attending the meeting to network, share success stories and discuss unique business challenges. Says Topliffe, "doc-link is a powerful tool that allows companies to go paperless and improve productivity. Not only will
-=Good Selling=-

Arlington & The Power of 3

Just after this last Christmas I had a chance to chat with Brent Martin of Arlington Industries.  I met Brent back in 2017 at the BTA Fall Break in Philadelphia while Brent was manning the Carolina Wholesale booth.  Something I wasn't aware of at the time is that Carolina Wholesale also owned Arlington Industries and Digitek.

With our recent chat Brent told me about the upcoming plan to merge all three companies and create one super distributor and go with the new branding of ARLINGTON. 

The Power of 3 combines all of the strengths of Arlington, Carolina Wholesale and Digitek which will enable dealers to have unsurpassed service, multiple distribution points, along with giving dealers an "unfair advantage".  Far as I'm concerned "unfair advantages" are a good thing when it comes to today’s business climate.

Distribution: Release the power of same day shipping from five nationwide distribution centers (PA, NC, GA, TX, IL and CA). Get real-time inventory pricing though Arlington's storefront. In most cases you're a day away from getting your product to your door or drop shipping to your clients location

ArliAdvantage Rewards Program:  We all love rewards, especially when we get a little extra for selling something beyond commissions.  With Arlington you'll earn awards for every online order you make for eligible products.  These also make great hand outs to your reps for a job well done! Check out the rewards program!

Becoming a Reseller is easy! Some of the resellers benefits include the rewards program, growth services enables you to enjoy big discounts on custom website services, powerful digital marketing campaigns and industry specific training courses. Five nationwide points of distribution. Become a reseller here.

Estorefront saves you time! For those of us that have been in the industry for sometime I think we can all remember those Carolina Wholesale catalogs. Everything was in those catalogs, I remember cutting out pictures of the products and then cutting and pasting them to make our own black and white brochures. Well there's no need to do that anymore the Estore give you quick access, search bar and pricing.

eBill allows you to make payments to your pay your bills through Arlington's secure payment page.  It's simple to log on and make those payments, even easier to get a history of all your purchase. I believe it was Gartner that released information that the cost for processing and paying an invoice was $25.  It's probably more now, but just think of the savings with Admin.

0319-P4P-Webinar-Ad-300x150

Webinar(s) is the name of the game.  Brent was also very excited about the upcoming round of webinars that are scheduled for dealers to help them with their selling efforts.  There's an upcoming webinar on the 14th of March which you can check out here.

The Power of 3 Gets You the Brand Names You Want

  • Brother
  • Canon
  • HP
  • Kyocera
  • Lexmark
  • Okidata
  • Panasonic
  • Ricoh
  • Samsung    

If you like to learn more about Arlington please go here.

We're proud to say that Arlington is also a past (2018) and present sponsor (2019)for the Print 4Pay Hotel.  Thier support helps us drive new content on a daily basis along with giving you un-biased opinions.  Please support those sponsors that help support us.

There's just so many more products like supplies, scanners, calculators (remember those), cash management, computer/tablet accessories, data storage, electronics, paper handling, office accessories, projection, power supply, paper products, the list goes on and on.

-=Good Selling=-

 

Post
×
×
×
×
×