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February 2020

Copier dealers thrive selling content services solutions; Impact Networking, LLC and Kelley Connect share their successes as Authorized DocuWare Partners

If you want to provide real solutions for real business process challenges that organizations face every day, consider becoming an Authorized DocuWare Partner. By adding content services to your product portfolio, you can accelerate your sales with a unique selling proposition setting you apart from your competition. For complete details on the Partner Program, click here. To request to speak to someone about becoming a Partner, click here or contact mary.williams@docuware.com.

Tonight, I was able to have dinner with a friend of mine that’s also in the imaging channel aka copier business. We went from topic to topic and I finally landed on “What will our copier (MFP) business look like in five years?” It’s funny because both us of know what it’s going to look like and neither of us wanted to say it first. The business model of just selling copiers and providing service/supplies will change dramatically in the next five years because A4 devices will become more popular as manufacturers shift their focus from full featured A3 devices to full featured A4 devices. In addition, it seems there’s no short-term possibility that one of the seven copier manufacturers will get out of the copier business or sell to another manufacturer. For copiers dealers, this means lower revenue expectations along with lower profit margins.

Recently, I’ve thought a lot about how I can re-invent myself for 2020. What can I do to offset the possible loss in revenue from selling more A4 devices than A3? For me, the answer came quickly. I need to make the jump from focusing on copiers to focusing on helping clients achieve key organizational needs:

  • A cloud-based document pool for archiving documents with easy, secure access
  • Automated workflows to improve efficiency and productivity
  • Seamless integration between existing applications for consistent data across the IT landscape
  • Solid compliance and document retention policies in place

One profitable market opportunity to tap into is offering content services solutions. A recent white paper published by Nucleus Research stated, “Nucleus found that for small to medium businesses, investing in content management returns $8.55 in benefits per dollar spent. The key value drivers for these solutions are increased user productivity and cost savings from redeployed staff or avoided additional hires. As organizational transparency and the value of data continue to grow, companies that fail to fully leverage their own digital content will lag behind more savvy competitors.”

Copiers dealers need to change because keeping everything status quo isn’t going to cut it in the “Digital Twenties.” One hundred years ago, a decade was defined as the Roaring Twenties. It’s my belief that copier dealers can create their own Roaring Twenties again by offering content services solutions.

Since I have a great relationship with DocuWare, I was able to interview two leaders at highly successful copier dealers who are Authorized DocuWare Partners: Douglas Green, Sales Manager, Strategic Services at Impact Networking, LLC and Jason Ostendorf, Director of Professional Services at Kelley Connect. I brought seven questions to the table for them and I’d like to share their experiences selling content services solutions.

1. Share with us your background briefly; what is your position and company?

Green: I’m the Sales Manager for the Strategic Services Division of Impact Networking, LLC. Impact employs approximately 700 people in 20 locations across Illinois, Wisconsin, Indiana and Southern California. In addition to hardware and software, Impact Networking specializes in Managed IT, Design and Marketing, and ERP.

Impact Strategic Services leverages platforms like DocuWare to optimize business processes for growing companies. The Strategic Services team consists of a dozen pre-sales Specialists and Solutions Architects, backed by a team of 48 post-sales specialists that are responsible for project management, development and helpdesk support. I’ve been a part of Strategic Services since 2007 when we were a team of three people.

Ostendorf: My background is in accounting and technical sales. I am the Director of Professional Services at Kelley Connect, responsible for sales and implementation of supported software products.

2. How long has your company been an Authorized DocuWare Partner? What is your revenue percentage growth year over year?

Green: Impact has been a DocuWare Partner since 2006. We’ve been a top-selling Diamond Partner for 13 consecutive years, and the #1 DocuWare Partner in the Americas five of the last six years.

Impact Networking has averaged 27% year-over-year growth since our inception in 1999. We attribute our growth to our corporate culture, unique business model and local go-to-market strategy.

Ostendorf: We’ve been a DocuWare Partner for 5+ years and this is our second year as one of their top Diamond Partners. Revenue growth has increased dramatically in the last three years.

  • 2017 - $182,355
  • 2018 - $318,498
  • 2019 - $543,811

3. What is the best part about being an Authorized DocuWare Partner?

Green: We’ve enjoyed a long and very successful relationship with DocuWare. The DocuWare senior management team has always been engaged and responsive to Impact’s needs and product enhancement suggestions.

Ostendorf: DocuWare has a good product with a good support team. The product is stable and provides customers with a flexible platform that they can grow with. The pricing structure is also favorable.

4. How is it working with your DocuWare Regional Sales Director (RSD)?

Green: We have the opportunity to work with several directors across multiple states. Whether working on joint accounts, small lunch and learns or larger events like Impact Optimize at Navy Pier in Chicago, the DocuWare RSDs do an excellent job supporting Impact.

Ostendorf: My RSD is Caleb Wolfe. Caleb is simply the best partner manager I currently deal with or have ever dealt with throughout all of our different software partner relationships.  His knowledge, helpfulness and integrity are heads above others in his position at our other software partners.

5. Why DocuWare? What is the feedback you are getting from customers/prospects when you show them DocuWare?

Green: DocuWare offers everything both SMB and Enterprise customers are looking for: Ease of use, modular and scalable, integration capabilities and robust on-premises and cloud offerings.

Ostendorf: Easy to use with a friendly user interface; customers like the flexibility of the product in that it allows them to grow and implement it in many areas, but it also provides a favorable ROI almost immediately.

6. Can you share a story about your most memorable DocuWare deal? What were the pain points and what closed the deal?

Green: One of my favorite customers is a transportation company with locations in seven states. At the conclusion of our initial demonstration, we asked for questions and their CFO held up a sheet of paper that said “ROI.” We spent the next several months collecting financial information and conducting user interviews with over 20 departments and users. Bottom line: the ROI was overwhelming, and they became one of our largest customers. In addition, they became one of our first “managed” accounts in which we provide ongoing platform enhancement based on their requirements.

Ostendorf: My most memorable DocuWare deals have been when we have provided our customers with very high ROI’s using DocuWare. I have had multiple deals like this in the past year where their cost of doing AP approvals manually was significantly more than with the DocuWare solution.  Each company’s reasons for inefficiencies were a bit different, but all have seen significant ROI’s from adopting the DocuWare solution

   7. Why should a copier dealer sign up to be an Authorized DocuWare   Partner?

Green: Print is a declining commodity. The ability to diversify your portfolio and provide your customers value beyond the traditional copier space is critical to the long-term growth of a dealer. DocuWare has a robust product offering, is user friendly and easy to implement. They are an ideal partner.

Ostendorf: DocuWare has a very good product and support team.

-=Good Selling=-

MSP & MSSP Industry Notes for February 22nd, 2020

MSP & MSSP Industry Notes

Sponsored by

Arcoa Group

ARCOA Group is here to help you successfully manage your IT Asset Disposition process. We help you recover value from retired electronic equipment through responsible methods of reuse and recycling.  We ensure proper handling of assets which may contain data, while being environment stewards for assets that have no reuse value and are headed for recycling. We’ve built a robust de-manufacturing process to offer additional options for asset value recovery by disassembling equipment for commodity grade materials, which can be diverted from landfills and be used to create new base materials.

ComportSecure Recognized as Elite 150 Managed IT Service Provider on CRN's 2020 MSP500 List

  • ComportSecure provides managed IT services, cloud services, IT datacenters, mobility security and network solutions
  • ComportSecure is a division of Comport
  • CRN's Managed Service Provider 500 list recognizes the top technology providers and consultants whose forward-thinking approach to providing managed services is changing the landscape of the IT channel
  • Three categories that include Elite 150, Pioneer 250 and Security 100

Cohere Cyber Secure announces Fully Integrated "Cyber-Managed Security as a Service ...

  • Cohere Cyber Security headquarters in New York City, NY
  • Provides cyber security, unified communications, managed IT services and cloud hosting
  • Announces new offering “Cyber Managed Security-as-a-Service”
  • Designed for business operations looking for a single sourced set of cyber protective solutions

Loffler Companies Named to CRN's 2020 MSP 500 Elite 150 list for Excellence in Managed IT ...

  • Loffler Companies provides integrated business technology and services partnered with leading partners such as Nutanix, Arctic Wolf, Microsoft, Mitel and 8x8
  • Founded by Jim Loffler in 1986
  • Loffler Companies also provides multifunctional copiers and printers, print management services, software and workflow technology consulting, and on-site management of copy and mail centers
  • CRN's Managed Service Provider 500 list recognizes the top technology providers and consultants whose forward-thinking approach to providing managed services is changing the landscape of the IT channel
  • Three categories that include Elite 150, Pioneer 250 and Security 100

CloudScale365, Inc. Acquires eApps Hosting

  • CloudScale 365 based in Nashville, Tennessee and provides managed IT services worldwide
  • Announces acquisition of eApps Hosting and it’s Create-aCloud platform
  • eApps VCS Platform provides customers freedom to create custom Linux or Windows Virtual Private Servers, choose their RAM, CPU, Disk, and an OS template for their custom requirements
  • Rick Lingsch, CEO of eApps, will continue as the Managing Director of the division
  • eApps Hostingis a value-added provider of cloud hosting services for businesses and organizations, serving more than 2500 customers, hosting over 15,000 domains in more than 125 countries

Logicalis Honored on CRN's 2020 MSP 500 for Seventh Consecutive Year

  • Logicalis headquarter in New York City, New York
  • Logicalis provides international IT solutions and a managed service provider
  • Named to Security 100 category
  • CRN's Managed Service Provider 500 list recognizes the top technology providers and consultants whose forward-thinking approach to providing managed services is changing the landscape of the IT channel
  • Three categories that include Elite 150, Pioneer 250 and Security 100

Stratosphere Networks Named to CRN's 2020 Managed Service Provider (MSP) 500 List

  • Stratosphere Network based in Chicago, IL, provides managed IT services
  • Named to Pioneer 250 category for the third consecutive year
  • The MSP 500 list is divided into three categories: the Pioneer 250, which includes companies with business models weighted toward managed services and largely focused on small and midsize businesses (SMBs); the Security 100, which recognizes organizations that focus mostly on cloud-based, off-premise security services; and the Elite 150, which includes large, data-center-focused MSPs with a strong mix of on- and off-premises services
  • CRN's Managed Service Provider 500 list recognizes the top technology providers and consultants whose forward-thinking approach to providing managed services is changing the landscape of the IT channel

ViON Recognized on CRN's 2020 MSP500 List

  • ViON located in Herndon, Virginia and provides cloud services for designing and delivery enterprise data solution centers for the government agencies and commercial business
  • Named to MSP Elite 150 category
  • CRN's Managed Service Provider 500 list recognizes the top technology providers and consultants whose forward-thinking approach to providing managed services is changing the landscape of the IT channel
  • Three categories that include Elite 150, Pioneer 250 and Security 100

Iron Bow Adds Cisco® Hosted Collaboration Solution for Defense to its Services Suite

  • Iron Bow located in Herndon, Virginia and provides technology solutions to government, commercial and healthcare markets
  • Announces authorization by Cisco® to offer Hosted Collaboration for Defense to clients

Atmosera Named a Top Managed Services Provider by The Channel Company

  • Atmosera located in Portland, Oregon an provides Micrsfot Azure cloud services
  • Named to Security 100 category
  • This past year, Atmosera became an Azure Expert MSP – Microsoft’s highest level of accreditation
  • CRN's Managed Service Provider 500 list recognizes the top technology providers and consultants whose forward-thinking approach to providing managed services is changing the landscape of the IT channel
  • Three categories that include Elite 150, Pioneer 250 and Security 100

Xamin Named to CRN's 2020 MSP500 List

  • Xamin located in Chicago, Illinois and managed IT services for highly regulated companies
  • Named to Pioneer 250 category
  • Xamin was honored as an MSP Pioneer for its innovative approach to managed services
  • CRN's Managed Service Provider 500 list recognizes the top technology providers and consultants whose forward-thinking approach to providing managed services is changing the landscape of the IT channel
  • Three categories that include Elite 150, Pioneer 250 and Security 100

 

SolarWinds Launches Head Nerds, Adding Another Key Layer to Programs Focused on Building Partner Success

  • SolarWinds headquartered in Durham, North Carolina and is a provider of IT management software
  • Announces launch of SolarWinds Head Nerds Program
  • Head Nerds serve as SolarWinds MSP partner advocates to help them learn how to create and sell services, protect their customers, demonstrate value, and stay ahead in the rapidly evolving managed services space
  • “The biggest challenge MSPs face is how to work on their business, instead of just working in it,” said Mike Cullen, group vice president, partner success, SolarWinds MSP

RADER Relocates to Oil Center District to Accommodate Growth

  • Rader provides Managed IT and Cybersecurity services
  • Moving to new facility in Lafayette’s Oil Center
  • Will allow for expanded Security and Operations Center

eMazzanti Technologies Recognized on CRN's 2020 MSP500 List

  • Headquarters in Hoboken, NJ and provides managed IT services
  • Named to Pioneer 250 category
  • eMazzanti has made the Inc. 5000 list eight consecutive years, is a 4X Microsoft Partner of the Year, the #1 ranked NYC area MSP and NJ Business of the Year
  • CRN's Managed Service Provider 500 list recognizes the top technology providers and consultants whose forward-thinking approach to providing managed services is changing the landscape of the IT channel
  • Three categories that include Elite 150, Pioneer 250 and Security 100

HP Joins Industry-Standards Initiative for Printer Security

  • HP Inc. has announced that it has joined the Buyers Lab (BLI) Security Validation Testing program for MFPs and printers to help drive more stringent industry standards for printer security

Cybersecurity Update

  • A federal grand jury in Atlanta returned an indictment last week charging four members of the Chinese People’s Liberation Army (PLA) with hacking into the computer systems of the credit reporting agency Equifax and stealing Americans’ personal data and Equifax’s valuable trade secrets
    • alleges that Wu Zhiyong, Wang Qian, Xu Ke, and Liu Lei conspired with each other to hack into Equifax’s computer networks, maintain unauthorized access to those computers, and steal sensitive, personally identifiable information of approximately 145 million American victims
  • Ponemon Institue published new report on frequency of cybersecurity
    • incidents caused by insiders has increased by 47% in the past 2 years
    • 4,716 insider incidents reported in last 12 months
    • More here

 Study of CIO priorities in 2020

  • IDG’s CIO magazine released the 2020 State of the CIO research
  • 45% will spend majority of time on security management
  • 44% = aligning IT initiatives with business goals 42% = improving IT operations/systems performance
  • 39% = implementing new systems and architectures
  • 34% = driving business innovation
  • 34% = leading change efforts
  • Believe role is expanding into:
  • 46% = customer experience
  • 64% = cybersecurity
  • 49% = data privacy/compliance
  • 36% = operations
  • 36% = business development


Hey Sales Leaders... What Words Would Your Clients Use To Describe Your Team? Would You Even Know?

“Spend a lot of time talking to customers face-to-face. You’d be amazed at how many companies don’t listen to their customers.”
H. Ross Perot

How many of you would agree with the following when it comes to your clients... their needs are constantly changing and it's up to your sales to team to understand hot to help?

How well is your team keeping up with what they need?

Your clients hold the keys to your success. They're no longer at the mercy of you, your team or your company. In fact, they're more interested in the experience your team provides as opposed to the products or services.

I bet what they really crave is clarity, transparency, realness and caring; not vagueness, insincerity, fakeness and a crap ton of excuses.

Client experience goes beyond service.

With a few descriptive words, how would your clients describe the experience they're receiving from your sales team?

Come on, I'm waiting for the words. What would they be?

  • Are they personalizing the level of service?
  • Are they in continual contact?
  • Are they listening to your clients?
How well is your team creating experiences and memories?

In this highly competitive business world, where your team is being perceived as a commodity, how the heck are they standing out with your most precious asset, your clients?

Whose fault is it that you're being pigeon-holed as a commodity?

When's the last time you or someone on your sales team has dug deep, spoke from the heart and asked... what words would you use to describe the support being provided to you?

CLIENT RELATIONSHIPS MATTER

I'd like for you to think for a moment...

  • How well does your team really understand what your largest clients want?
  • Do they understand what they desire?
  • Are they even relevant in their eyes?

Would you even know?

How many of you can honestly answer these questions?

Gut check time, isn't it?

I would like for you to think about your largest client, got it? Think about how much they mean to you and your company.

What would it mean to you and your company if you lost your largest client?
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Your clients are the single most important factor in your long-term success. This is why the more successful your team becomes in understanding and forming meaningful relationships with your clients, the more successful you'll become.

In a sales world where trust is at rock bottom, no wonder many (yes some of your clients) are skeptical about what you say, how you say it and why you say it.

How well does your team know your clients?

What words would your clients use at this very moment to describe the support or the experiences your team is providing to them?

CLIENT PERCEPTION, IT'S REALITY

According to a report by Walker Information, customer experience will overtake price and product as the key brand differentiator by 2020.

Everyone in sales and those in leadership need a periodic gut check when it comes to client perceptions.

Cold doses of raw feedback are necessary in order to grow.

Humble pie tastes better with a nice cup of coffee.

I say this because there just might be an interesting gap between what your clients think of your team versus what's actual reality.

How your clients perceive your team just might be the key to sales growth.

  • How many of you right now, at this very moment, understand the impact this has to you?
  • How many of your clients see your team as being available and helpful to them?
  • How many of your clients think of your team as heartfelt, caring and trustworthy or unreliable, arrogant and pompous?
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I'm deeply concerned that many in sales have taken their clients for granted. They've failed at building, nurturing and growing their relationships. Building relationships with your clients is not a light switch you turn on then off. It's the emotional connection, the human connection and the heartfelt connection you make with each one of them.

How well is your team connecting with their clients?

Trust me on this one... fail to do this and I promise you at some point I know what will happen.

CONVERSATIONS DO MATTER

I'm concerned! I believe very few salespeople are having meaningful conversations with their clients outside of the selling process. How many new relationships are being developing inside your client base?

What's preventing your team from truly getting to know your clients?

How well is your team making your clients feel before, during and after doing business with them?

  • What words would they use to describe how your team makes them feel?
  • What words would they use to describe how your team cares about them?
  • What words would they use to describe how much they trust your team?
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What words would your clients use to describe your team?

Meaningful and credible relationships do matter! Discover the power of relational selling at Selling From the Heart. 

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I understand, I get where you all are coming from. Every day, I walk in your shoes. I am fully committed to helping your sales team integrate social aspects and modern strategies into your current sales process to grow new business. I want you to get results. This is why I am passionate about doing this the right way, the genuine way, the authentic way! It's about understanding value before visibility.

Selling From the Heart is making a difference! I poured my heart into every page of this book and I think you're going to love it. You can find it on Amazon in paperback, kindle and in audio. You can click on the book image below and this will take you to Amazon.

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You can find more material inside Selling From The Heart.

In a world full of empty suits, I'm passionate about helping sales reps succeed by getting valuable before they get visible. I help sales teams understand the true value they bring to the market. 

I appreciate getting the opportunity to share my stories. Integrating the use of social and sharing my story on LinkedIn was my “game-changer” in the highly competitive office technology world. With great pride I transform, challenge, coach and inspire sales teams to grow new business by helping them share their story and how they communicate it out by integrating the use of social inside the sales process. You can follow me on LinkedInTwitterFacebook and on my podcast by clicking on Selling from the Heart.

This Week in the Copier Industry 5 Years Ago (Last Week of February 2015)

There's a cool thread I did years ago about the history of the fax.  We sold tons of faxes in the eighties and had a lot of fun doing it.  It was not uncommon to sell multiple units along with boxes and boxes of thermal paper.  There's also a cool thread about some fun that we had with selling fax machines.

Enjoy these threads from ten years ago this week!

Konica Minolta Rewarded for Sustainable Investment Standards With Globally Renowned Distinctions

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improve our customers' speed to market, manage technology costs, and facilitate the sharing of information to increase productivity.The All Covered IT Services division offers a range ofIT strategy, support, project and cloud computingsolutions across all verticals. Konica Minolta has won numerous awards and recognition, includingplacement in the Leaders Quadrant of the 2014 Magic Quadrant for Managed Print Services (MPS) and Managed Content Services (MCS). Konica Minoltahas been recognized as
Topic

Konica Minolta Announces Dispatcher Phoenix Release 5.0 With Exciting New Functionality

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to increase productivity.The All Covered IT Services division offers a range ofIT strategy, support, project and cloud computingsolutions across all verticals. Konica Minolta has won numerous awards and recognition, includingplacement in the Leaders Quadrant of the 2014 Magic Quadrant for Managed Print Services (MPS) and Managed Content Services (MCS). Konica Minoltahas been recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for eight consecutive years
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Konica Minolta Included in FTSE4Good Global Index for Twelfth Consecutive Year

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Minolta Business Solutions Asia Konica Minolta Business Solutions, a leading company in advanced document management technologies and Managed IT Services for the desktop to the print shop, brings together unparalleled advances in security, print quality and network integration via its award-winning line of bizhub® multi-function products (MFPs); bizhub PRESS® and bizhub PRO® production print systems; magicolor® color printers; and pagepro® monochrome printers. Konica Minolta also offers
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Konica Minolta Sensing to Showcase Solutions for Efficiently Formulating, Evaluating, & Controlling the Color & Appearance of Plastic - NPE2015, Booth #S38026

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on Konica Minolta Sensing's booth demonstrations at NPE2015, Booth #S38026, please visit http://sensing.konicaminolta.u...tradeshows/npe-2015/ About Konica Minolta Sensing Americas, Inc. Konica Minolta Sensing Americas, Inc. provides advanced technology that precisely measures and helps control the elements of color and light. These high performance measurement instruments and software solutions have become a staple in research and manufacturing environments, helping organizations to meet
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Xerox Simplifies Mobile Printing with New Devices

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Office workers often rely on mobile devices to do their jobs and expect to print throughout their days, whether at a desk, a conference or break room, or even a home office. However, a recent study by IDC finds only half of mobile users are able to print within their own company walls and just one-third can print on the go. New Xerox devices help simplify it so these professionals can print anytime, anywhere, with any mobile device. With an easy setup, the Xerox Phaser 6022 color printer and
Topic

Ricoh announces availability of RICOH Pro C7100X series at Graphics of the Americas

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MALVERN, Pa. , Feb. 26, 2015 /PRNewswire/ -- Ricoh Americas Corporation today announced the availability of the RICOH Pro C7100X series, its latest production cutsheet device family that offers users a fifth color station to help enable a wider range of applications. Announced at GRAPH EXPO '14, these high-speed, production color printers and multi-function devices (MFPs) deliver the ability to print with white or clear via the fifth station. The RICOH Pro C7110X will be on display in the
Topic

All Covered Named to Managed Service Provider Elite 150 for Eighth Consecutive Year

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, project and cloud computingsolutions across all verticals. Konica Minolta has won numerous awards and recognition, includingplacement in the Leaders Quadrant of the 2014 Magic Quadrant for Managed Print Services (MPS) and Managed Content Services (MCS). Konica Minoltahas been recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for eight consecutive years. Konica Minolta, Inc. has also been named to the Dow Jones Sustainability World Index for three years in
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Ricoh gives companies broad new power to optimize performance of large MFP fleets

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Packager NX and Advanced Driver Distribution applications. Administrators can quickly and economically configure the printer drivers these employees use, adding user-friendly icons, modifying values, locking settings and enforcing economical duplex printing, for example. The solution also helps eliminate the need for expensive print servers. RICOH Device Manager NX Pro supports up to 5,000 devices. RICOH Device Manager NX Enterprise offers virtually unlimited scalability. For further mobility, a
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Canon Solutions America Introduces Oce VarioPrint i300 Digital Press to U.S. Customers

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customer sites in the U.S. with general availability of the OcÉ VarioPrint i300 is slated for summer 2015. About the OcÉ VarioPrint i300 Featuring a patented four-color ink system, the OcÉ VarioPrint i300 prints on a wide range of media, including uncoated, coated and inkjet treated paper. It leverages proven technologies from Canon, worldwide leader in production inkjet solutions, including OcÉ ColorStream® inkjet printhead technology and solid OcÉ VarioPrint media handling. It offers
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Kodak Leading Market Transformation with Digital Inkjet Technology

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transactional printing, Leaderform has chosen the KODAK PROSPER 6000C Press as well as a KODAK NEXPRESS SX3900 Digital Production Color Press to both offer high-quality customization options and help expand its operation globally. “About 90% of our printed products are customized, so being able to match digitally-printed products to offset quality is a winning strategy for us,” said Federico Cozza, CEO, Leaderform. “Kodak technology has helped us reassure our customers of our quality results while
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Ricoh Unveils 'New Dawn' of Workflow Efficiency For Multichannel Campaign Management

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clients’ communications will be delivered where and how they desire, with high integrity and security.” Benefits and features of the new version of Ricoh ProcessDirector include: • Unified workflow for management of disparate channels – many production print operations today rely on various workflows that are operated in silos and don’t speak to each other. With Ricoh ProcessDirector, these printers can implement a unified workflow that helps manage, control and distribute output to multiple channels
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Canon teams up with 3D Systems to enter UK 3D printing market

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Canon Europe has moved into 3D printing by announcing a distribution agreement with 3D Systems. The ProJet 4500 will be available from Canon from the beginning of March Under the arrangement Canon will market, sell and support 3D Systems’ manufacturing 3D printers, including the ProJet 1200, 3500 series, 4500, 6000 and 7000, in the UK and Ireland, with a view to rolling out across Europe. More here
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Canon U.S.A. Introduces Océ VarioPrint i300 First-of-Its-Kind Digital Press

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and entry-level continuous-feed inkjet presses. Bydoing so, Canon helps print service providers find the right printsolution for their needs and helps to address new market opportunities,applications while transforming business models. “As a worldwide leader in inkjet, Canon is leading the change and filling a need where no current products exist today,” said Junichi Yo****ake, senior vice president and general manager, Business Imaging Solutions Group, Canon U.S.A., Inc. “Our customers are
Topic

Xerox Propels Inkjet Accessibility with First-Ever, Fully-Integrated Roll-to-Cut Sheet Press

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NORWALK, Conn. –Xerox’s newest press will make inkjet technology a reality for more print service providers by breaking down barriers such as high print volumes, large footprint and cost. TheXerox Rialto™ 900 Inkjet Pressoffers first-of-its kind features and carves out a new space within the boomingproductioncolor inkjet segment. The world’s only fully-integrated roll-to-cut sheet, narrow web inkjet press is designed for print providers who produce 1.5 to 5 million impressions per month. It has
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Paratore Signs Triples Throughput and Improves Quality with Newest-model EFI VUTEk UV Inkjet Printer

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senior vice president of worldwide sales and marketing. “ Paratore Signs’ new printer provides more flexibility in high-end inkjet printing with a lower total cost of ownership. We look forward to continuing our longstanding partnership with John Paratore and his team as they continue to grow their business .” For more information about EFI VUTEk printers, visit www.efi.com or contact 800-875-7117 . About EFI EFI™ ( www.efi.com ) is a worldwide provider of products, technology and services
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Canon is Developing Semiconductor Lithography Equipment Employing Nanoimprint Technology

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Fortune Magazine's World’s Most Admired Companies in 2014. In 2014, Canon U.S.A. received the PCMag.com Readers’ Choice Award for Service and Reliability in the digital camera and printer categories for the 11th consecutive year. Canon U.S.A. is committed to the highest level of customer satisfaction and loyalty, providing 100 percent U.S.-based consumer service and support for all of the products it distributes. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental
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Toshiba Announces Availability of Cloud Client Manager

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$45 per seat. Connect with Toshiba on Facebook at www.facebook.com/ToshibaUSA ,on Twitter at twitter.com/ToshibaSolves ,on LinkedIn at linkedin.com/company/toshiba and on YouTube at youtube.com/ToshibaUS . About Toshiba America Information Systems, Inc. (TAIS) Headquartered in Irvine, Calif., TAIS is comprised of four business units: Business Solutions Division, Digital Products Division, Imaging Systems Division, and Telecommunication Systems Division. Together,these divisions provide digital
Topic

RTI Digital Expands Dealer Network for the Memjet-Powered Vortex 4200 Wide Format Printer

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. Both Miller Blueprint and United Reprographics chose the Vortex 4200 to drive new equipment sales where customers benefit from the unprecedented quality and speed offered by the Vortex 4200 printer, and ultimately its ability to help end users reach greater efficiencies in print operations. The 42 inch wide full color Vortex 4200 printer is based on Memjet's unique Waterfall Print Technology(R), which provides revolutionary high print speed and superior quality. Compared to traditional wide format
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3D Printer Market has Reached its Inflection Point and Taking a New Shape

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Printer market for the period 2014-2019 . To calculate the market size, the report considers revenue generated from the sales of 3D printers, worldwide. The report does not consider the following in calculating the market size: • 3D printing materials and services • Components or devices used in the production of 3D printers • Any type of device that does not fall under the 3D printer category • Service and maintenance of 3D printers • Counterfeit brands that are similar to 3D printer Key Regions
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Production Copier Needed in Kentucky

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http://www.printingbids.link/b...n-Copierprinter.html
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RICOH®. MP 4054/MP 5054/MP 6054 Brochure

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New USA brochure is here http://www.ricoh-usa.com/produ...nction_bw/mp6054.pdf
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Black Cost Per Page Poll for Segment 2 (produce 21-30 pages) Copier MFP

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the latest Black Cost Per Page Poll for Segment 2 (21-30 ppm) Copier MFP here. -=Good Selling=-
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Estimating the cost per print

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Does anyone have a reliable way of estimating the cost of prints on a Inkjet color plotter, we are selling the Epson T series product and have had a lot of interest, however many of the customers are asking what it costs to print.
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This History of the Fax Machine According to Art

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. My son's children will have the same reaction when they enter the work force if they get the chance to see a fax machine. History of Fax (Condensed) Facsimile "make similar", "make a copy" was invented in 1843 by Scottish mechanic and inventor Alexander Bain . He received a British patent for “improvements in producing and regulating electric currents and improvements in timepieces and in electric printing and signal telegraphs”, and the fax was born. Alexander Bain's fax machine transmitter
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Re: Ricoh ICE Update

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In addition, my SE told me the new smart op panels also allow for NFC printing
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considerations when purchasing wide format printer

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http://lfpp.csa.canon.com/regi...91bmUID=kKV4uiZ
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Color Me Crazy: The Shocking Truth About Hyperlinks

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Color Me Crazy: The Shocking Truth AboutHyperlinks by Print Audit What drives your customers crazy? Many, many things drive them nuts. A good portion of them are crazy already, or at least unstable. Why else do they lie to you, or snap their crayons over trivial issues that are easily resolved with a bit of communication?
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I need some help please....

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Yesterday, I learned about passing of Leonard Nimoy. Thus I'm writing a blog about what Spock would consider illogical about the copier industry. I have a few but need some more, will give you kudos on the blog for some ideas. Art
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Auxilio, Inc. Announces Lead Sponsorship at HIMSS Privacy and Security Forum 2015

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turbulent and unprecedented times," continued Mr. Gentile. By visiting Auxilio's booth, attendees will have an opportunity to speak with Mike Gentile, co-author of The CISO Handbook, and receive a signed copy of this popular book used as course material for numerous advanced education and Master's programs on security leadership around the world, it is the definitive guide to establishing and managing an effective security program. HIMSS National Sales Director, Jane Bogue, says, "We are excited
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Re: Your thoughts on Sandbagging

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I understand the sentiment but if I sell 2X, should I make the same as 2 reps selling 1X? Think of the salary and benefits the company has saved by me doing twice the sales. Then there is the incentive piece. There really is incentive in bonuses. We would all like to say that we put in 100% all the time, but who hasn't put in those extra hours in order to reach a bonus. Many of us followed with great interest, Art's daily accounting of his days leading up to the end of the year as he labored
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Re: Your thoughts on Sandbagging

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Originally Posted by Old Glory: I understand the sentiment but if I sell 2X, should I make the same as 2 reps selling 1X? Think of the salary and benefits the company has saved by me doing twice the sales. Fair point. If you can consistently sell 2x more than other reps, then you have other negotiation power for other things. Ask for a higher commission percentage on each deal, negotiate a better salary, more territory, or ask for a small percentage of the service profit as an incentive to
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Re: Estimating the cost per print

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Ink Usage and Cost per Copy HP Designjet T920* uses 1.04ml/sqm of ink at a cost per copy of £0.37** per ml. The Designjet offers 3 sizes of Matte Black ink (69ml, 130ml and 300ml) and 2 sizes of all of the other colours (C, G, M, PK, Y - 40ml and 130ml). Broken down, it uses 0.30ml/sqm for mono lines, 0.22ml/sqm for colour lines, 6.14ml/sqm for render, 4.3ml for normal cleaning, 7.7ml for strong cleaning. Canon iPF 765* uses 1.41ml/sqm of ink at a cost per copy of £0.56** per ml. The Canon
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Need Copy of Plotworks for MPW7140en

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I am looking for a copy of Plotworks for a Ricoh MP W7140 unit. Hope that someone has an unused copy that came with a unit you sold and the customer did not need. Very urgent situation as Ricoh is not helping out (no suprise there). Willing to pay dealer cost of software. Please contact me directly @352-665-0168 John Anderson
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3 tips for being HIPAA-compliant in the healthcare industry

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an easier time facing breaches and become HIPAA-compliant. While healthcare organizations may have greater restrictions on how they file their data and keep their information organized, HIPAA compliance keeps sensitive documents safe for patients and employees. David Bailey is Senior Vice President at Protected Trust. Protected Trust is a sponsor of the Print4Pay Hotel. I urge members and readers to visit their site to see their full line of products and services. More and more we need to
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C250if/C350if

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Well we have had a really good success of placing the Canon C350if and 250If systems in the field. The feedback I have been getting from my reps and techs is that they, and the customers love the product. On top of that most of the systems we have sold have been closeto retail price. I was curious what everyone elses take on these machines were and if there was any bad feedback from others who are placing them.
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factors to consider before scanning

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vital so retention guidelines can be followed after the scanning. And Optical Character Recognition (OCR), the conversion of printed text into machine-encoded text, allows retention information to be easily pinpointed through keyword searches. Moving forward with confidence Document scanning is an effective solution for reducing paper dependence in your company. Incorporate an assessment of cost, accessibility and retention compliance into the scope of your imaging project to ensure your imaging
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Re: Convergence

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John Hewitt from the Print Audit office will be there. Any Premier members attending give me a call in the office I'd be happy to put you in touch with him during the show.
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Re: MFP Dumb Bypass

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OK, I tried this and everything else I can think of. I set the Tray Setting PriorityBypass to Driver/Command and also Machine: Any Type with no success. The only way I can get it to work successfully is to set the Printer Bypass Paper Size to 81/2 x 14 (for printing legal). But the customer doesn't want to have to do this. Any thoughts? My only thought is if to set the Bypass to Driver/Command and if the customer doesn't know if they have the proper size loaded they need to select the bypass.
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Re: Your thoughts on Sandbagging

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Salespeople get paid to sell. If the management structures a comp plan that incentivizes sandbagging then the fault is theirs. Write a comp plan that does not encourage sandbagging and it won't happen.
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Re: Your thoughts on Sandbagging

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Originally Posted by Monte: Salespeople get paid to sell. If the management structures a comp plan that incentivizes sandbagging then the fault is theirs. Write a comp plan that does not encourage sandbagging and it won't happen. Amen to that!!
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Re: Your thoughts on Sandbagging

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Originally Posted by Monte: Salespeople get paid to sell. If the management structures a comp plan that incentivizes sandbagging then the fault is theirs. Write a comp plan that does not encourage sandbagging and it won't happen. ^^^This. As long as it doesn't negatively impact a client, a rep has to sell in the way that makes the most money. After all, while we may be loyal to our companies, the ultimate loyalty lies with the families that count on us to support them.

This Week in the Copier Industry 10 Years Ago (Last Week of February 2010)

Recently we had a contest for all of the salespeople at Stratix.  It was not a demo contest but more about telling the awesome Stratix story to our clients.  There were judges and then group winners for each branch. The group winners would then have the face off.  Years ago we had this contest and I failed miserably, I was so bad that I wanted to be shot. 

I have a hard time memorizing anything that has to be word for word, not sure what my issue is but I have an issue.  This will make a good blog will write more on this later this week.

Enjoy These Awesome Threads from Ten Years Ago This Week!

Ricoh and Kodak Expand Relationship Through Extension of Reseller Agreement

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/government in-plants, data centers, commercial print providers and other production environments as part of a comprehensive production portfolio. In addition to the KODAK NEXPRESS and DIGIMASTER Systems, both Ricoh and IKON may also sell KODAK Document Imaging Solutions and KODAK Unified Workflow Solutions, including CREO Color Servers such as the CREO C-80 Server that interfaces with the RICOH Pro C900 Color Production System. "This agreement underscores our commitment to expand our reach and
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IBM and Ricoh Deliver Intelligent Print Monitoring and Management System

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. Underscoring the need for better print-related cost controls is recent Gartner research data which indicates that organizations that manage their printer, copier and fax fleets can save between 10-30 percent of their print costs. "This new, enterprise-class system will give our global customers complete visibility across their fleet of printers and MFP devices, helping them to better manage and optimize printing as an office function," said Hede Nonaka, executive vice president, Marketing & Document
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Print Mgmt/Copier Sales Representative - AZ, CA, CO

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Seeking experienced Copier/Print Management Sales Professionals for well-established company. We have 4 locations to select from: Irvine, CA San Diego, CA Phoenix, AZ Denver, CO Competitive Salary, Commission, Expense Allowance and Full Benefits. For Confidential Consideration and Details Email Resume to Jobs@CopierCompass.com
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Konica Minolta Receives Multiple ‘Pick’ Awards from BLI

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Ramsey, NJ ( Vocus / PRWEB ) February 22, 2010 -- Konica Minolta Business Solutions U.S.A., Inc. ( Konica Minolta ), a leading provider of advanced imaging and networking technologies for the desktop to the print shop, today announced that Buyers Laboratory Inc. (BLI) has awarded Konica Minolta three 2009 Fall “Pick” Awards for the bizhub® C360/C280/C220 Series of Color MFPs in the A3/Ledger Color MFP segments, as well as awarded an "Outstanding Achievement Award" for Konica Minolta's bizhub C
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MJ Flood wins exclusive Konica Minolta distributorship

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MJ Flood has distributed since 2003. The appointment follows the recent acquisition by Xerox of Irish Business Systems, which had previously distributed the Konica Minolta brand in Ireland. MJ Flood will distribute the entire range of Konica Minolta products, including the latest print management services such as the Optimized Print Services (OPS) that manage printing infrastructures and services to fit individual business needs. MJ Flood director Michael Power notes: "We have had a long
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Konica Minolta and Nuance eCopy Receive BERTL’s Best Award for Integrated Scanning So

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Ramsey, N.J. – February 25, 2010 – Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta), a leading provider of advanced imaging and networking technologies for the desktop to the print shop, today announced BERTL® Inc (BERTL) has awarded the 2009 BERTL's Best Award for Best Integrated Scanning Solution to Konica Minolta and Nuance for the eCopy ShareScan® solution designed for integrated Konica Minolta multifunctional printers (MFPs – print, copy, fax, scan all-in-one system
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Ricoh America's Corporation,

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multi-functional devices (MFD), commonly referred to as copiers, are technically unacceptable and were not on the firm's General Services Administration (GSA) schedule contract is denied, where the record confirms that the awardee's MFDs met all of the requirements of the solicitation and are, in fact, on the firm's GSA schedule contract. DECISION Ricoh America's Corporation of West Caldwell, New Jersey, protests the award of a contract to Konica Minolta Business Solutions USA, Inc., issued by the
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Canon U.S.A. Introduces Three New imagePROGRAF Large Format Printers

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Modes, these new imagePROGRAF models provide an extremely high level of photographic and proofing quality prints. The new imagePROGRAF iPF8300, iPF6350 and iPF6300 are compliant with U.S. ENERGY STAR energy-saving standards and RoHS compliance standards. The new Canon imagePROGRAF iPF8300, iPF6350 and iPF6300 large format printers will be on display at WPPI booth 401 in Las Vegas, NV from March 8-10, 2010. The imagePROGRAF iPF8300/6350/6300 will start shipping in March for a manufacturers suggested
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TOSHIBA LAUNCHES ENTERPRISE DIGITAL RIGHTS MANAGEMENT SOLUTIONS

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Solutions Inc. Toshiba America Business Solutions Inc. (TABS) manages product planning, marketing, sales, service support and distribution of copiers, facsimiles, multifunction printing products, network controllers, and toner products throughout the United States, Mexico, Brazil, Latin America, and the Caribbean. Headquartered in Irvine, Calif., TABS has five divisions: the Electronic Imaging Division; the Toner Products Division; the Document Solutions Engineering Division; the International
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SOUTH FLORIDA - Seeking Copier Sales Professionals

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Seeking Copier Sales Executives for Tier 1 Direct Manufacturer. Major Account Executive - Miami, FL Sales Manager - Miami, FL Account Executive - Ft. Lauderdale, FL Senior Account Executive - West Palm Beach, FL For Confidential Consideration and Details Email Resume to Jobs@CopierCompass.com
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COPIER AGREEMENT – Kyocera Taskalpha 300ci

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COPIER AGREEMENT – Kyocera Taskalpha 300ci Trustee McGrew made a motion, seconded by Trustee Abdo-Rott to approve the Lease Agreement with Upstate Office Equipment for $207.00 for 48 months for a Taskalpha 300ci Multi-Functional copier unit. Motion carried; 6-0. http://manliusvillage.org/Util...=92&type=minutes
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Copier contract to save district $250,000 over next five years

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W. HOLMES DISTRICT -- A new copier contract is projected to save the district $250,000 over five years. Treasurer Jamie Zeigler informed the board Wednesday a contract with Graphic Enterprises, Canton, has come in at $51,300 less than the previous contract with Xerox. The contract was arrived at after taking quotes from several providers, Zeigler said, and based on input from office personnel. The contract, for $48,700 a year, is lease to own and includes a maintenance agreement. The contract
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EFI Launches EFI XF 4.1 Color Management System for Commercial, Sign & Display, Packa

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. It lets users scale, rotate and crop jobs. The Cut Server option can drive up to eight cutting engines at a time. In addition to the new EFI Cut Server Option, a new "Print & Cut" option increases productivity by enabling one-step printing and cutting, alternatively cutting-only, on "Print & Cut" supported printers. Enhanced Linearization EFI XF 4.1 includes a new wizard for the creation of advanced linearizations for any VUTEk printer/ink/media combination. In addition to improved ease-of-use
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Canon is preparing to launch 5 new b/w A3 MFPs

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- Canon is preparing to launch 5 new b/w A3 MFPs, the imageRUNNER 2500 series. Details: - will range from 20 to 45ppm - will not utilize the new ADVANCE print controller technology - will based on current imageRUNNER IR-3220 platform
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Xerox chooses president of customer operations

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Xerox Corp. said Friday that Armando Zagalo de Lima, who leads its European business, will become will its become president of global customer operations. In his new role, Zagalo de Lima, 51, will be responsible for Xerox's sales, service and customer administration business in North America and developing markets along with Europe. He will assume the new role on March 1. The company also said Russell Pea****, 51, will become president of Xerox North America. He had been the head of Xerox's
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BB&T awards exclusive five-year managed print services contract to Lexmark

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from 30,000 competitive devices to approximately 10,000 new Lexmark laser printers and multifunction products (MFPs) in support of the company's cost savings and business initiatives. "Lexmark's extensive managed print services capabilities and experience became clear to BB&T during this print optimization project," said Ken Hernandez of Enterprise Spend Management at BB&T. "We selected Lexmark because of the company's thought leadership and the clear experience they have to drive this type of
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Re: competing against xerox docucolor 252

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It is a very good box but like anything it has its pluses and minuses. Beauty is in the customer. You need to really dig deeep and find out what apps they are running and combat it from there. The only competition I see is the Minolta and Canon but the are distant. Also becareful of the Xerox 700 Digital Press (which is nice fit between the 242-252-262 and 5000) it is a very good box and addresses most of the issues in the previous post.
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Canon ir ADVANCE models in field

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Has anyone had any placements of these yet? If so, what has your customers experience been so far?
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Color Printer Lead for Manhattan

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Color Printer Lead for a large company in Manhattan, email me for the lead. You'll need to be a Premium Member for six or 12 months!
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Cape school board ready to take copier company to court

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Cape school board ready to take copier company to court Tuesday, February 23, 2010 By Alaina Busch ~ Southeast Missourian Cape Girardeau School Board members were poised to seek legal action Monday night after learning about problems with a contract with a local copier supplier. "I would like to have the administration explore legal recourse," said board member Dr. Steve Trautwein, after the board voted to accept a bid with a new company. The district is at the end of a three-year lease
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MP 6001 print driver issues

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I just installed several of these & some MP 5000s & 4000s at a healthcare client of mine that uses an ERP called Centricity. We rolled out the PCL 6 drivers from the server, but the client had the following complaints when printing: [LIST] Inability to use Locked Print function (setup properly in driver but prints out immediately) Inability to print Landscape documents in landscape. They print in portrait. Yes, there was paper in the machine landscape. Top of some pages is cut off Finisher does
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Orbis won't tender 10% of Oce to Canon offer

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TEL AVIV (MarketWatch) -- Orbis Portfolio Management Europe affirmed Tuesday that it would not tender its 10% holding in Oce NV /quotes/comstock/24s!e ce (NLCE 8.59, +0.00, +0.03%) to Canon Inc.'s /quotes/comstock/13*!caj/quotes/nls/caj (CAJ 41.38, -0.05, -0.11%) /quotes/comstock/!7751 (JP:7751 3,720, -105.00, -2.75%) offer for the Venlo, Netherlands, imaging-technology producer, calling the proposed deal price inadequate. The statement follows reports that two other Oce holders asked a Dutch
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Lexmark Launches Evernote App for SmartSolution Printers

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MOUNTAIN VIEW, CA, Feb 23, 2010 (MARKETWIRE via COMTEX) -- Evernote, a Web service designed to allow users to easily capture and store information, memories, and content in any environment, today announced the availability of the Evernote SmartSolution for three inkjet all-in-one (AIO) printers -- Interact, Prestige and Platinum -- from Lexmark International, Inc. /quotes/comstock/13*!lxk/quotes/nls/lxk (LXK 33.16, +0.13, +0.39%) . The Evernote SmartSolution application allows users to send
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RISO Signs Vendor Agreement with Sir Speedy, PIP Printing, and Signal Graphics

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available from other print service providers.” Printing up to 150 pages per minute, ComColor inkjet printers are the fastest cut-sheet printing systems on the market. Easily handling volumes of up to 500,000 pages per month, ComColor’s no-heat imaging system offers increased reliability, reliability, and low operating costs. “The high speed and VDP versatility of RISO’s ComColor inkjet printers will help expand our offerings to our customers,” said John McNew, manager of vendor relations for Franchise
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competing against xerox docucolor 252

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has anyone had any success beating out these docucolors? or are they the best color out there production...
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New!! Copier Manufacturers Quiz!

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Make your own Quiz!
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Re: Green Initiatives

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another piece would be to discuss energy efficiency. Your system might use less $/yr in energy costs, sure the dollars aren't huge but in a deal where there are 5 serious bidders everything counts. If you're selling Ricoh they have that TCO/proposal builder that can show an accurate comparison to competitive equipment.
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Re: Rumor has it.....

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quote: Originally posted by vwrome: What will be in store at IKON/RBS the next five weeks? It seems that very little is known by anyone. Heard today, that everyone at Ricoh besides sales has to take a one week furloug "not paid" before April 1st, 2010
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Re: competing against xerox docucolor 252

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5500/C6501, or you WILL lose. The best thing you CAN do, if your customer has a 50,000 + volume monthly, is pit Xerox against Xerox, by telling your customer only the Xerox 5000 can realistically do that volume (that will pit 2 different Xerox salespeople against each other - since the ones who sell the 204-262 are not the same who sell the 5000....) Hope this helps.
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ComColor FAQ's

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spectrum of applications. The best way to know if a ComColor printer is right for you is to speak with a sales specialist and schedule a product demonstration. Does your printer slow down when running color? No! The ComColor printers will run at rated speed regardless of if they are printing color or pure black and white. The variables that affect printing speed on the ComColor printers are paper length, and quality setting selected (maximum speed is based off of 8.5” x 11” fed with the 11” lead
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Northeastern Illinois University RFP #MFD2010 Request for Proposal:

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Northeastern Illinois University RFP #MFD2010 Request for Proposal: Multi-Function Copiers and Cost Recovery Systems First published Friday, February 19, 2010 Sealed proposals will be accepted at the address below until 3:00 PM, Friday April 9, 2010: Purchasing Department Building C, 4th Floor 5500 North St. Louis Avenue Chicago, IL 60625-4699 The Board of Trustees of Northeastern Illinois University is seeking Proposals from qualified firms to provide and maintain a fleet of multi-function
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ITEX Rotates to East Coast for 2011 - Bigger, Better, Enhanced

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provide added value, especially for the Hybrid Dealer attendees. Now they will have a chance to see more suppliers as well as the unique ability to network with thousands of the largest buyers of office technology.” ITEX, supported by the company’s publication, imageSource magazine, acknowledged early on that technology has changed and there is a need to understand the ensuing mind set of the customer/buyer more than ever before. As standalone copier/printer devices have evolved into integrated
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PRESS-SENSE ANNOUNCES MANAGEMENT CHANGES

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relationships through alignment, transparency and execution. I have already begun making changes inside Press-sense to reflect this new direction.” Customer Quote Consolidated Graphics (CGX), headquartered in Houston, Texas, is the largest digital printer in the world and one of North America’s leading commercial printing companies, (No. 10 in the Printing Impressions Top 400). Ric Davis, EVP of Operations at Consolidated Graphics Inc. (CGX) says, “We welcome the new focus at Press-sense and in
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EFI XF 4.1 Drives Epson Stylus Pro WT7900 to Provide High-Quality Proofing for the Mo

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reverse print); selectable white ink printing modes (bounding box, image areas only or white spot color channel only); opacity simulation for transparent media; support of multiple white channels and support for up to two control strips printable with and without white. EFI XF 4.1 for the Epson Stylus Pro WT7900 comes pre-installed with output profiles for all Epson proofing media including ClearProof and CrystalClear Film. It supports the latest Windows 7 and Mac OS 10.6 operating systems. “The
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Raster to Vector Auntie advises on CAD and CNC conversion agonies

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flexible professional options. In addition, the Raster to Vector Auntie blog contains articles about associated subjects, like the availability and price of A1 / D-size and A2 / C-size scanners. Among Raster to Vector Auntie's most recent postings are: Taking photographs for raster to vector conversion Do affordable A2 / C-size scanners exist for CAD and CNC work? What is resolution and why is it important for raster to vector conversion? Why are web images usually unsuitable for raster to
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Re: Questions

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I would like to hear from anyone that has some insight on the new Bizhub color production 80 PPM system. I heard from a customer that they were shown this unit in a "behind the scenes" preview at Print 09 and that KM would be launching it this spring. From what I gathered, they beefed up the g/m² , changed the feeding mechanism, tighter registration and would share the accessories as the b/w 1200 unit. Very curious to see where it is positioned relative to Ricoh's production products.
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Re: CALIFORNIA DEALERSHIP LOOKING FOR COPIER TECHNICIAN

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Hi - we're a staffing firm exclusively for the copier industry, headquartered in Northern, NJ. We have a large candidate pool of Ricoh Certified technicians. If you need assistance, feel free to contact me Ariana 888-611-2679 ext. 706 jobs@CopierCompass.com
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Re: Rumor has it.....

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quote: Originally posted by M138: I wonder if that will work with reynolds and reynolds. Those bastards changed their print stream to only work with lexmark. Reply from my Lexmark DSM regaring whether the BSD models are compatible with Reynolds & Reynolds and whether or not there would be embedded connectors available for RR: "- There should be no compatibility issues with any of the BSD models connecting to the R&R system. Their print streams are standard PCL. - We have never done any work
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Re: Rumor has it.....

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there is something not standard about that stream.I've tried it before w/ RPCS, PCL/Universal Print Driver, PostScript and all were complete failures. I put in another box w/ emulated postscript and had some better results but still the output wasn't right and the trays wouldn't switch.. had an SE d/l print streams and send them up the line, on and on.. The thing that is really frustrating about it is to put yourself in the customer's shoes.. they are being pushed around pretty hard right now
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Re: Rumor has it.....

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In Ricoh, I meant RBS, & IKON!
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Re: Green Initiatives

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I totally agree. The difficult thing is that all of the dealers & direct ops are trained on the same selling features, so even if we are all showing the same data, RBS/IKON will always give the equipment away for nothing, so while the data is good, the value of a local dealer can only overcome so much when their price is 20% lower.
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Re: Not AGAIN!!!!!!!!!!!

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come on guys....you know the sales manager is going to say that you need to close your business befor the end of month...gotta quit training your customers to buy that way..lol
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Re: mps assesments

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Are you looking for something start to finish? If you are a Ricoh dealer they have great templates through Ricohproposes.com
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Re: competing against xerox docucolor 252

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I agree with Boston Mike's comments on finding out what the prospect is looking for. I have sold the C6501 and C5501 against the Xerox and I have won for certain reasons and lost for other reasons. Xerox has good image quality, but has demonstrated poor paper handling. I disagree that the Xerox 700 has addressed a lot of issues. If you look closely, the 700 engine has not been updated, they are using the same technology as the DC242,252,260 models. The only thing that has been added is a
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45 MFP RFQ in India

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Paradigm Releases imagePRO Ci24HD Scanner

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PARADIGM IMAGING GROUP 1590 METRO DRIVE #116 COSTA MESA, CA 92626 714-432-7226 FOR IMMEDIATE RELEASE Contact: Jane Napolitano Email: jane@paradigmimaging.com Web site: http://www.SCANtopia.com Paradigm Releases imagePRO Ci24HD Scanner Costa Mesa, CA – February 22, 2010 – Paradigm Imaging Group, a leading distributor of large-format scanning and printing solutions, announces the release of the imagePRO Ci24HD 24” Color Scanner. The imagePRO Ci24HD is a compact yet powerful scanner designed for
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A2iA Named Among the KMWorld 100 Companies that Matter in Knowledge Management for th

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A2iA Named Among the KMWorld 100 Companies that Matter in Knowledge Management for the Third Consecutive Year A2iA honored for its development of innovative solutions that solve complex business issues. NEW YORK, February 23, 2010 – A2iA, the worldwide leading developer of handwritten and machine printed text recognition, information extraction and intelligent classification of paper documents, announced today that KMWorld named A2iA among the 100 Companies that Matter in Knowledge Management

This Week in the Copier Industry 15 Years Ago (Last Week of February 2005)

Why would this week be different than the rest of the weeks in February?  Since I depleted by pipeline at the end of the year it's been quite the struggle to rebuild.  Thus I'm no where near where I need to be with February coming to an end on Monday for me. To make matters worse I'm off to Aruba the first week of March for our Presidents Club Trip. I was able to add a couple of large opportunities this week, one for MNS and the other for 30 plus devices.  At this time both are March or April business and both will take a lot of work to bring them home.

Enjoy these great threads from 15 years ago this week!

Xerox6030 With P/S

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Does anyone know anything about The Xerox 6030 wide format copier that prints and scans and how it compares to the Ricoh 240
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Toshiba’s Erasable Toner

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Toshiba’s Erasable Toner Toshiba TEC has announced “the industry’s first” monochromatic copier/fax/scanner/printer thingamajig that features erasable toner. I’m not sure if it has something to do with the fact that it’s erasable (not because I’m a moron, but because the press release doesn’t say), but the toner is also blue. In fact, the toner is so erasable that Toshiba TEC is claiming that the same piece of paper can be reused 5 times. But before Toshiba goes and tries to rescue the
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Look what Canon has Color imageCLASS MF8170c

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Color imageCLASS MF8170c Color Laser Copier - Printer - Scanner - Fax Item Code: 8916A001 CMYK Toner Cartridges Color Toner Cartridges are $105, Black is $85 Drum Cartriidge is $189, as of right now I do not have a clue what the yields are. est. street price: $999.00† Color Laser Multifunction for Superior Results Color adds so much to the effectiveness of a chart in a presentation or proposal when you are trying to highlight key information. The Color imageCLASS® MF8170c will generate
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Re: Xerox6030 Service and Supply pricing

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i think this is it - if not, let me know. TCO Comparison Model "Xerox 6030 Copier 6D - 2 roll" "Xerox 510dp Copier 5D - 2 roll" "Xerox 8825DS 7D - 2 Roll" 1. Average Monthly Print Volume *This volume will be the primary volume tested and reported against. *This model works best and provides the most useful analysis if the same volume is used for each product *For each product, enter only one value in either Linear Ft, Square Ft, or Number of Prints. a.Linear Feet b. Square Feet
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How2Beat Series Canon's New UFRII Driver

Guest ·
After many hours of research I have a draft of my findings on the differences between Ricohs RPCS Driver and Canons UFRII driver. Please let me know whether you agree or disagree with my findings, I am not an expert on Canon and would appreciate any and all comments so I can complete the final document. Thanx This document has been archived, please send me an email in order to purchase. art@p4photel.com how2beat_canon's_UFR_Driver.doc
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"Offical" Press Release THE AFICIO CL4000DN

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FOR IMMEDIATE RELEASE Ricoh Web Site: www.ricoh-usa.com CONTACT: Russell Marchetta Laura Jensen Ricoh Corporation Peppercom (973) 882-2075 (212) 931-6127 russell.marchetta@ricoh-usa.com ljensen@peppercom.com RICOH CORPORATION INTRODUCES THE AFICIO CL4000DN Efficient Duplex Network Color Laser Printer West Caldwell, NJ, February 24, 2005 – Ricoh Corporation, the leading provider of digital office equipment, today introduced the RicohÒ Aficio CL4000DN Color Laser Printer, a compact printing
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Turn More Cold Calls Into Orders and Income!

Guest ·
is potential for as many as 45 licenses. It was refreshing being able to speak with someone about a scanning strategy, instead of jumping right into the price discussion. Thanks for your help." Andrew R. H. Long Sales Manager / Tech Support American Business Equipment & Office Products Franklin, MA New Virtual Copier Reseller Let me walk you through a scenario that could add $200,000 or MORE to your annual sales revenue and increase your margins. If I could do it when I was selling hardware, you
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Re: Toshiba’s Erasable Toner

Guest ·
The main merit 1. Purchase quantitative * abolition quantity of paper substantially reduction possibility As for " " e-STUDIO350EB " the toner e-blue&trade which can be turned off; " By the fact that it corresponds, 1 paper 5 times *2 reuse (Lee use) it is possible to be able to point. The document of the temporariness where many papers are consumed at the office (the copy of the communication document, trial at the time of data compilation it prints) the copy and print such as printing the
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Ricoh MV310

Guest ·
Service Call 0-71H appears on the display I need help to solve this problem.Thks,RAD
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Minolta Di470

Guest ·
Has anybody competed against this system in a copy only environment with either the 2045 or 2051 models? I've lost to it in a couple different markets and it seems like it always comes down to price! Any helpful insight is appreciated
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Xerox6030 Service and Supply pricing

Guest ·
Does anyone have pricing?
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Law Offices and color printers

Guest ·
Everyone knows law offices are a gold mine for different technologies. This time I have run into a situation where I am looking to replace a fleet of HP's. However the HP's are all equipped with enevelope drawers; which are mandatory. I need to have a color printer, equipped w/ atleast 2 drawers, one of which can run envelopes. Anyone know which product can supply these factors. Appreciate the help. Brian
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Re: B052 (Gest. 232)

Guest ·
I guess you mean you aren'y getting any actual mechanical jams?? If so check out the mylars in the inverter unit. Do you have any image on the jammed sheets, and is the image in the correct place on the print. What happens if you make one duplex print at a time?, jams?? Or does it just occur on multiple sheet runs?
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Re: AP3800/CL7000/7100 Color banding

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Can you scan your print, mark on where the problem is and post it on the site?? All of these types of lines, and the other post, can be corrected.
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eCopy News Release: eCopy Expands Document

Guest ·
all end-users to incorporate paper-based information into electronic workflows using a common interface across scanner and digital copier platforms. “While the best practice technique is to capture paper-based information as it enters the organization, few organizations are doing this,” said Meta Group Senior Vice President Andrew Warzecha. “Most are using a centralized capture or outsourced approach because of the training and scanner technology required. However, as digital copiers have
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Re: Aficio 240W Paper Exit Problemsq

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Spacers inserted in the fusing section will correct this problem. One side of the fusing section is tighter than the other. I believe that this is a fix from Ricoh. We have done it and it works.
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Re: AP3800/CL7000/7100 Color banding

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Is it a narrow band, ie. a few mm? We have a similar problem: http://p4photel.com/eve/forums...6042622/m/7291040801 It is not caused by the buckle. Ricoh has so far no solution but are aware of the problem.
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Re: AF2228/2232/2238

Guest ·
This is caused by the fuser speed, which is slightly lower than the transfer belt speed. Therefore the paper stalls as it get to the fuser rollers giving the grey band. Check out page 4-78 of the service manual and adjust accordingly. You can make the adjustments to get rid of this problem.
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Re: AF2228/2232/2238

Guest ·
Read the manual..... You cannot adjust the transfer belt speed, but you can adjust the fuser speed. The black dev unit drives the fuser unit. Adjust the black dev speed.
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Re: AP3800/CL7000/7100 Color banding

Guest ·
Adjust black dev motor speed. Problem is caused because the paper hits the fuser belt. Same as your AF2238. I thought originally you had the other problems at the other end of the TX unit. You should be able to adjust this out because it's pretty bad.
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Document Management Study Uncovers Strategy

Guest ·
Document Management Study Uncovers Strategy for Profitability Growth ROCHESTER, N.Y.--(BUSINESS WIRE)--Feb. 16, 2005--Companies that focus on how documents and information are managed are better equipped to reduce costs, respond more quickly to changing market conditions and increase profits, according to a new study released today by the Global Services division of Xerox Corporation (NYSE:XRX - News). In fact, the majority - 68 percent - of the 550 U.S. executives interviewed for the exclusive
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New Remote firmware upgrades

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Anyone else tried this yet? I got to play with this procedure today on a SAVIN 4045ESP. It's pretty cool, and could eliminate the need for flash cards. You need to be able to use FTP. I don't think this is for the averege tech though.
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AF2228/2232/2238

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We have a problem with almost all our 22xx. If you print a greytone b/w image you will see a vertical band, approx. 3-5 mm wide, very dark, or black, 115 mm from leading edge. You can also see it on AP3800/CL7000/CL7100 but not as much as this. In color, there is a slight band but not as much as in b/w. We have a lot of things, among others, we have tried to adjust engine speed etc. with no result. This seems to be a general problem. Anyone....?
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GE Return instructions

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Does anyone have the GE Capital lease return instructions? Where to ship lease return copiers? Preferably west cost info, but I think they may all go to the same location. Thanks Graham
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2051/2060/2075

Guest ·
Can anyone help me out with a sales guide for 2051/2060/2075 ? 10x
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SMB and McAfee

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I ran into a new problem scanning to folder with SMB.On WIN 2kserver on WinXP running McAfee Enterprise 8.0i the destination PC will "BLUE SCREEN" AND SHUT DOWN. Ricoh hot line is aware of this ,but it is a McAfee related issue for versions 8.0 and newer.
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Re: CL400dn

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Interestingly enough, the CL4000DN Brochure (The US version) is on the Ricoh-usa website even though it has yet to be launched
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Re: 2018 outgoing fax quality

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These fax options are known to fail!! you may see "digitized output" on incoming or outgoing faxes as well as an occasional fax option not recognized by the copier. Usually the FCU is bad ,but sometime the whole fax option needs to be replaced.
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Re: Xerox6030 With P/S

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this may help. 6030 need additional memeory to print e size, cannot print 30 x 42 size. Current dealer promo is "but two, get two" so they can effectively sell for 1/2 price. 6030 made by Fuji of Japan, has been avialble there for 2 years, and has not done well. XES dealer realy do not like this system
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Re: Xerox6030 With P/S

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dealers sales info sheet
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Re: New Remote firmware upgrades

Guest ·
Tech can use this utility, quite easily. I have designed a web suite that a tech has on there laptop. They navigate around it as they would the www. When they find some firmware to upload a batch file is called from a hyperlink which blacsts the firmware through either the LPT or NIC. So in fact could be easier for techs, all the proceeding web pages contain the instruction for what to do with the machine.
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Re: Leads in Georgia

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Sales and Marketing 678-969-3363 bill.davies@intelliworks.com OFFICE(S) Intelliworks, Inc. 4989 Peachtree Parkway Suite 200 Norcross, GA 30092 Phone: 678-969-3366 Fax: 678-969-3367 Intelliworks, Inc. 7501 Wisconsin Avenue Suite 1380 Bethesda, MD 20814
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Re: Law Offices and color printers

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I get dealer pricing direct from Ricoh and the only pricing that I have gotten is Retail ($1,999), SUP (Single Unit Price) ($1,300) and BPA. Since the whole DMAP Program is changing effective April, they may hold off sending DMAP pricing until then.
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Re: Aficio 401 hard drive

Guest ·
No, but bear in mind it is a SCUZZI. It will cost you a lot to find out. And most of the Ricohs (these days at any rate) wont work with off-the -shelf drives.
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Re: Toshiba’s Erasable Toner

Guest ·
Do we think April Fools day has come early??
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Re: Aficio 401 hard drive

Guest ·
I can confirm I have fitted 3rd party HDD's to the 401's before; however this was at least 6 years ago when you could get such HDD's. So in answer yes but take into consideration what has been said above, make sure it's a compatible one.


-=Good Selling=-

Prognostications for the Next Decade in the Copier Industry

Ten years ago I was a mere 53 years of age in 2010.  Some news I remember was the start of the "War for A4" MFPs, Ricoh launched APP2ME (gone but not forgotten) and Canon purchased Oce for $1 Billion dollars (Oce brand is now gone also).

Funny thing about time, as more of it passes by we tend to only remember the BIG moments and forget about all the small moments that led to those BIG moments in our industry.

What will the next 10 years bring to our industry? 



Will it be feast or famine for our industry?

  • A4 print devices will continue to take market share from A3 in the SMB office space. I believe by 2030 A4 MFP's devices will exceed 70% of all placements.  I tell peeps in the office "if I don't sell an A4 device someone else will".
  • Copier dealers that are not willing to add another profit center like Managed IT Services, Content Management, or follow the migration of print to wide format or niche print devices will be gone by the end of 2030.
  • No longer will we have 15-20 models of A4 and A3 MFPs for the office.  Manufacturers will offer a maximum of 4 MFPs for both A4 & A3.  Clients will be offered a subscription service that includes a speed license (for scan & print) with maintenance & supplies.
  • By the end of 2030 we're only going to be left with four manufacturers of print devices.  If I had to guess it would be the likes of Canon, KonicaMinolta, Ricoh and ........
  • Mega dealers will continue to invest in acquiring IT related services companies that specialize in security, cybersecurity and cloud services. $3-5 million in annual revenue.
  • Manufacturers will also divest and acquire additional Managed IT companies that specialize in security, cybersecurity and cloud services.  Acquiring companies with $5 million or more in annual revenue.
  • Manufacturers will acquire additional print related companies that focus on grand wide format, and niche print devices

There's so much good on the horizon for dealers and sales people.  A smart man from New Mexico once told me that "change is good, and we need to change". 

Yes, the next generation of technology sales people will not be as focused on selling copiers, but they'll be out there offering real solutions to everyday business problems. Still knocking on doors, making calls and adding some new marketing techniques for the roaring twenties! Business pain and business problems will never go away. 

For those of us that are professionals we'll find it and offer recommendations that will continue to help businesses achieve greatness.

-=Good Selling=-

It Won't Work! Is the motto of the unimaginative, and the Cry of the Insecure

The XEROX/HP saga playing out is proving that many can't see past what's in front of them and have limited imagination to assist them in discovering how things could be, based on how things should be. It has been a few months since Xerox took the bold action and beat HP to the table in a merger discussion.

BUT XEROX IS TOO SMALL TO BUY- THE GREAT BIG HP!! Say those looking with no imagination. 

Yes, HP should have approached Xerox. HP having three times the market cap acquiring the smaller Xerox, obviously makes more financial business sense. However, in today's business environment being bold and decisive are better attributes than being big slow and arrogant to yesterday's circumstances.

What would Bill Hewlett and David Packard do today? I would say they would have called Carl Icahn and brought the two companies together they surely wouldn't be sitting in silence. Bill and Dave were creators of the future, not managers of the past. Today Xerox seems much more focused on delivering the future to the present and much bolder towards accomplishing that.

"A company becomes obsolete when it focuses on delivering the past to the future instead of delivering the future to the present."  

HP seems to be sitting quietly by hoping Xerox just goes away. I conclude that HP's silence is loudly defining their absolute lack of boldness. It appears as though the newly appointed HP leaders are more concerned with maintaining power as they create visions from memories. Where the Xerox leadership team is decisively expressing a desire to recreate tomorrow for an entire industry, a tomorrow where Xerox imagines two iconic companies coming together to reinvent the industry they both gave birth to. Xerox giving birth to xerographic print technology and HP giving birth to digital printer technology.

Of course, Shareholder value is essential, so, is a company's relevance, and most agree that relevance is what provides continuous shareholder value.  

Some suggest this is all about Carl Icahn making money. Well, Carl does know how to make money. However, Carl is also a leader who is watching an industry that is quickly resembling another industry. Remember KODAK? I see Carl's interest as an interest not only about shareholder value but an interest in preventing two iconic organizations Xerox and HP from becoming victims of maintaining yesterday; something the world watched kill Kodak.

Remember, it was Carl who re-aligned the Xerox board, re-evaluated the leadership, and the direction of Xerox during the attempted sale to Fuji by the evicted past administration. I see Carl Icahn as one who is concerned for an industry and is showing his leadership in reinventing it, starting with the appointment of John Visentin as the new Xerox president, which has proven to have been the right decision.  

Where's the outspoken HP Board Member? Arguing for Status Quo. Is HP's Board merely a rubber stamp for HP's brand-new executive team? We sure don't see any Boldness from their Board or Executive team.

HP's leadership is missing the value of this merger or, worse, are more concerned about protecting their positions than protecting their shareholders. The industry of print equipment and its services is unbalanced between supply and demand. Anytime supply exceeds demand adjustments are mandatory to bring back balance. Over the last couple of years, we continue witnessing declines in both document printing and copying, thereby declines in sales and manufacturing. The industry must consolidate, and HP's arrogance to ignore Xerox's offer is not in the best interest of the HP shareholders.

HP is gambling that they don't need what Xerox brings them. However, they are also risking that an alternative acquisition by Xerox won't affect them. These two gambles are foolish bets in a declining marketplace. Especially as the two are current market leaders in their core competences.

Xerox's ability to sell and then service what it sells through a push economy process utilizing a world-class direct and dealer partner distribution footprint. HP's dominance in desktop printing and compute equipment mostly sold through pull economy processes. Both Xerox and HP are globally recognized brands and they should capitalize on this.

HP is jeopardizing its dominance in a declining market, and if XEROX decides or is forced to move in a different direction, HP could face disastrous results. Use your imagination and think about the possibilities. The industry is consolidating, and all manufacturers are facing challenges with their financial outcomes, both revenues and profits are slipping downwards with increasing speed.

In closing: I would suggest that all those looking for the reasons this merger won't work instead imagine the possibilities of how this merger will work and regarding the noise around Xerox having too much debt as the buyer. Think about a strategy where Xerox sells an equity position in the newly formed Xerox/HP company. There're a few manufacturers I can think of who would be ecstatic to join in the re-invention of an industry. Think about Canon or Fuji. Yes, we all remember Fuji and Xerox once had an equity relationship. 

In times of declining markets in need of diversification and consolidation, strange bedfellows emerge. As I have mentioned, it takes boldness and decisiveness to deliver the future to the present.

"Status quo is the killer of all that will be invented." HP don't get stuck in Status quo."

Visit and subscribe to my YouTube Channel where I have produced many videos on the Xerox/HP story. Here's the link https://www.youtube.com/watch?v=rud7wjNok3A&t=7s

Also if not already let's connect here on Linkedin I will look for your invite.

Ray Stasieczko 

Is Buzzword Bingo Exposing You As An Empty Suit?

"Jargon allows us to camouflage intellectual poverty with verbal extravagance."
David Pratt, Foreign Editor, Sunday Herald

Buzz-riddled descriptive words may sound impressive but despite sounding important, there's usually little meaning nor substance behind the words.

Way too many in sales are using the same standard sets of sales jargon to describe situations as a replacement for just speaking plain old normal language. They rely on buzzwords to communicate concepts rather than explaining what they mean.

Let's get real for a moment... do you think this makes you sound or look smart? I bet it only adds more confusion especially when you need clarity.

Words matter and you must choose them wisely.

Communicate in a way that brings you to life. Hiding behind catch phrases and buzzwords is not a cool way to lead your sales life.

Have you met any gurus recently? What about ninjas? What about all the other self-anointed titles?

These words drive me freaking bonkers...

  • Turnkey
  • Value added
  • Think outside the box
  • Best in class
  • Full-service
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Nothing worse than an uneducated sales rep who recites information off the back of a brochure!

WEAK SALESPEOPLE HID BEHIND BUZZWORDS

It’s difficult to gain access to the C-suite. When you do get that meeting, it’s mission critical you maximize every minute. The last thing you want is to walk away empty handed, or worse, leaving the prospect confused and none the wiser about how you can help them do better business.

Don't be an empty sales suit!

Empty sales suits will try to cover up their lack of understanding and experience with science and jargon, all because they think it sounds good. All this does is confuse and alienate the buyer.

Hiding behind buzzwords and jargon prevents you from building rapport. Executive buyers are smart and will quickly see what's happening. Furthermore, they sense it immediately. They know when many in sales are out of their depth, as they lose interest and start looking at their watch, clear sign your meeting is over!

In George Orwell’s essay, “Politics and the English Language.” he shares his opinion on our reliance on “dying metaphors,” “pretentious diction,” “stale similes and idioms,” and other instances of mannered verbiage has clouded our thinking. He understood that if we only recite clichéd and meaningless phrases because they sound nice, we’re spared the effort and challenge of not only crafting our thoughts and opinions into fresh language, but actually confronting what our thoughts and opinions really are.

In other words, using unclear and cliched sales jargon reflects upon you with unclarity and canned thinking. 

WHY SHOULD I TALK TO YOU? DON'T BE AN EMPTY SUIT!

Sales professionals, to be effective in opening business conversations you must speak the language of leadership. You must speak and act like an executive. Use language which precisely explains your thinking to the hearts and minds of those whom you wish to move to action.

One huge reason why executives' pay lip service is you're using sales jargon, canned crapola and buzzwords positioning you as a weak sales rep.

Live, walk, talk and breathe as a sales professional.

How well are you demonstrating competence? An executive appearance, presence and attitude may open some business doors of opportunity, however; without competence those can quickly dissipate.

Think about this equation...
An executive presence - competence = an empty suit
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What happens in your first meeting, when the executive describes their problems and all you can contribute to the conversation is a stream of buzzwords, canned pitches and sales jargon? In a split second it becomes painfully obvious you have no clue about what they do, what problems they have or how you can even solve those problems.

This my friends is an empty suit. You are dead in the water!

STOP PLAYING BUZZWORD BINGO

Ditch the buzzwords, sales jargon and canned pitches. You're better than this!

Remove the business mask and become your true self. Ditch the facade and fakeness.

There are way too many sales reps out there who believe they are ‘A’ players, but they are nothing more than ‘C’ players hiding in an empty suit.  

Expensive Armani suits are no substitute for business acumen. Fine clothing is not a substitute for brains.

I encourage all of you to look in the mirror...

  • Are you being sincere with your clients?
  • Are you bringing substance to your clients?
  • Do you have that sparkle in your eyes with your clients?

Don't suffer in silence as the empty suit leads you down the road of obscurity.

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I understand, I get where you all are coming from. Every day, I walk in your shoes. I am fully committed to helping your sales team integrate social aspects and modern strategies into your current sales process to grow new business. I want you to get results. This is why I am passionate about doing this the right way, the genuine way, the authentic way! It's about understanding value before visibility.

Selling From the Heart is making a difference! I poured my heart into every page of this book and I think you're going to love it. You can find it on Amazon in paperback and Kindle. You can click on the book image below and this will take you to Amazon.

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You can find more material inside Selling From The Heart.

In a world full of empty suits, I'm passionate about helping sales reps succeed by getting valuable before they get visible. I help sales teams understand the true value they bring to the market. 

I appreciate getting the opportunity to share my stories. Integrating the use of social and sharing my story on LinkedIn was my “game-changer” in the highly competitive office technology world. With great pride I transform, challenge, coach and inspire sales teams to grow new business by helping them share their story and how they communicate it out by integrating the use of social inside the sales process. You can follow me on LinkedInTwitterFacebook and on my podcast by clicking on Selling from the Heart.

 
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