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January 2020

This Week in the Copier Industry 5 Years Ago

This Week in the Copier Industry 5 Years Ago (First Week of February 2015)

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Do you want to relive the madness from 5 years ago when Sharp was sinking fast? If so we've got many of those threads in this weeks edition of what went on in the copier industry 5 years ago.  Foxconn and the people have done an excellent job in rebuilding the brand, the programs and adding quality dealers!

Enjoy These Threads from 5 Years Ago This Week!

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Bundled Cost Per Page for Sharp Business Systems

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ISSUE In March 2015, the District’s 36-month lease agreement with Konica Minolta for seven multi-functional copiers (MFCs) will expire. Funds to lease new copiers for District offices have been budgeted in the proposed FY15 budget. This project addresses the Board’s Strategic Plan Objective B: Excellence in Innovative Operational Management, Initiative Five: Utilize technology for efficiency and reporting and Objective C: Foster a Culture of Innovation, Initiative Three: Implement techniques to
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RICOH ENHANCES WORKFLOWS AND REDUCES COSTS FOR LAW FIRMS WITH UNVEILING OF NEW LEGAL MFP

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.com to schedule a meeting at the show. ___________________________________________________________________________ | About Ricoh | Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2014, Ricoh Group had worldwide sales of 2,195 billion yen based on the IFRS accounting standard
Blog Post

Sharp CEO States "I believe it is my responsibilty to...)

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capital for a business unit that is losing money. You can however can much needed cash for a business unit that is pulling a profit like the copier/printer businessunit. Will the Japanese Banks lend more money to Sharp, sure they will, however you can bet dollars to doughnuts there will be many more covenants with those loans. Could one such covenant be the sale of profitable copier/print business unit? Sharps losses are not due to re-structure, nor a stronger yen, it is because of falling sales
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Canon U.S.A. Kicks off 2015 with Multiple Winter Pick Awards from Buyers Laboratory LLC

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the Canon Mobile Printing App 3 for your business user on the go needs. imageCLASS MF6180dw and imageCLASS MF6160dw printers: “Outstanding Achievement in Energy Efficiency” Canon's aim of providing energy-efficient products is evident in the new Canon imageCLASS MF6180dw and imageCLASS MF6160dw printers. Excellent for cost-effective black and white printing in connected multi-user businesses, the MF6100 series incorporates an Energy-Saving Mode that uses approximately 2.6 watts of power and
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All Covered Acquires Assets of Atlanta-Based IT Services Company

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numerous awards and recognition, includingplacement in the Leaders Quadrant of the 2014 Magic Quadrant for Managed Print Services (MPS) and Managed Content Services (MCS). KMBShas been recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for seven consecutive years. Konica Minolta, Inc. has also been named to the Dow Jones Sustainability World Index for three years in a row. For more information, please visit: www.CountOnKonicaMinolta.com and follow Konica
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OE Canada Acquires the Managed Print Division of TUC Managed IT Solutions

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expertise available. All team members of the TUC managed print division will transfer to OE Canada ensuring that the high quality service and personal touch is maintained. As the largest office equipment dealer in Southwestern Ontario and largest Toshiba office products and solutions dealer in Canada, OE Canada Inc. will deliver TUC’s managed print customers unparalleled service, support and product knowledge across all the major printer/copier manufacturers. “This acquisition will propel our
Blog Post

Twelve Tips to Return Leased Copiers

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actually have a feature that will scrub the hard drive for the end of the lease. If your copier does not have this feature I recommend buying a replacement hard drive and have the old hard drive removed and return to you. I've written this for the end user, however dealers and sales people can benefit from some of this especially videoing the product before it is shipped and having a separate contract for return. -=Good Selling=-
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Ricoh Canada Inc Honored at Laserfiche Winners Circle for Twelfth Consecutive Year

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is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo , Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2014 , Ricoh Group had worldwide sales of 2,195 billion yen based on the IFRS accounting standard (approx. 21.3 billion USD ). The majority of the company's revenue comesfrom products, solutions and services that improve the interaction
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Print Audit® Releases Facilities Manager Version 3.4.0 with the Best e-automate Synchronization of any 3rd Party RMM Tool

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service information for managing fleets of printers, copiers and multi-function devices. The product is included in Print Audit’s Premier membership program which gives office equipment dealers virtually unlimited access to all of Print Audit’s products for one low monthly price. Facilities Manager version 3.4.0 adds the ability to synchronize asset tags and location indicators from ECi e-automate. This is significant because it removes the need to maintain two systems whenever new customers are
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Re: Sharp CEO States "I believe it is my responsibilty to...)

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No money means no RD. Sharp is getting destroyed in Canada. Since Konica Minolta purchased Pitney Bowes' imaging division (Sharp's largest dealer in Canada), they've been offering customers massive incentives to flip their Sharp gear into KM bizhubs. I think there's more value in Sharp's direct channel base customer list than the actual technology. I've always found the MX series to be lacking in quality and ease of use. Prices have come down on Tier 1 products which means Tier 2 products like
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Canon Business Process Services CaseData® eDiscovery Platform Now Offers SmartReview Predictive Coding

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. The company offers services including BPO, imaging, records and information management, print, mail and eDiscovery, and is an IAOP Global Outsourcing 100 Leader in 2014 for the eighth consecutive year. Based in New York City, Canon Business Process Services is a wholly owned subsidiary of Canon U.S.A., Inc. Learn more at www.cbps.canon.com and follow us on Twitter . 1. Anna, R. (2015) “Predictive Coding Slowly Becoming a Game Changer.” Above the Law , 12 January 2015. All referenced product
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Hatteras Advances in POP Display with 5-meter EFI VUTEk LED Printer

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capability that creates better production options for applications requiring exceptional stretching and durability. At Hatteras, SuperFlex Ink creates an opportunity to replace latex inkjet work with more-economical LED printing. Latex inkjet printers, Duerr explained, can be more expensive to operate because of energy usage and consumables pricing. With SuperFlex Ink, the new VUTEk printer at Hatteras produces the same types of jobs the company printed on latex – such as fleet wraps – at a lower
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Copier Needed in Maine

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Printer/Copier contract lease is up in June. Crockett will take up this issue. There was a discussion about printing the annual report in house instead of having it done by a printing company. Gilman asks Crockett to have figures for this by end of March. http://www.mtvernonme.org/NewsL/current.pdf
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Re: Sharp Watch....It's Like Playing Battleship

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capital for a business unit that is losing money. You can however can much needed cash for a business unit that is pulling a profit like the copier/printer businessunit. Will the Japanese Banks lend more money to Sharp, sure they will, however you can bet dollars to doughnuts there will be many more covenants with those loans. Plus Sharps losses are not due to re-structure, nor a stronger yen, it is because of falling sales and stiff competition. Sharp had posted that they would make a 30 billion
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Current Canon imagePress Pricing

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Can anyone send me a copy of the current pricing for the Canon imagePress units please?
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Thomas Reprographics Changes Name to Thomas Printworks to Best Reflect Full Range of Services

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company offers its clients. Today, Thomas Printworks is a national print services company with theability to scale to the needs of its clients no matter how large or small. With roots serving the architecture, engineering and construction(AEC) industry, the company has dramatically expanded its services overthe years to also include comprehensive fulfillment and managed print services. Committed to addressing every printing need, ThomasPrintworks’ current services range from digital four-color
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Blog Post

A Great Tip for "Why Referrals Still Matter"

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certain feature or softwareand they don't understand how they ever did business without it. Hint, hint, that is your cue to ask for a letter, you can also ask for a letter after the system has been installed. Ask and you shall receive. Along with good selling skills, testimonial letters need to be a part of your every day sales life. Remember, new accounts know nothing about YOU and nothing about the skills and knowledge that YOU bring to the table. Just to bring this up to date a bit, go through
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Centralized Address Book Management

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From the XX54 Sales Information Guide: "This enhancement allows accounts with up to 11 RFG multifunction systems and laser printers installed on the same network to manage the address books stored in all of those machines from a central MFP designated as the Server machine. When the address book information of the Server machine is revised, the updated address book data is automatically synchronized with up to 10 Client machines the next time each MFP is turned on. The benefit is the time
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Re: RICOH ENHANCES WORKFLOWS AND REDUCES COSTS FOR LAW FIRMS WITH UNVEILING OF NEW LEGAL MFP

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I probably lost a dozen law firm upgrades because of the huge space and size differences of upgrading 1357s to 8120s
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Re: How to Install a Ricoh Copier on a Mac OS X Yosemite 10.10

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I seem to be seeing more MAC in the field, anyone else? Anyone have a video on MAC scan to folder??
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Re: How to Install a Ricoh Copier on a Mac OS X Yosemite 10.10

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Great info. It seems Mac users upgrade their OS much more frequently than Windows users. This is why most of our Mac users have chosen (been persuaded ) to use scan to email. However, there are times when scan to email is no substitute for scan to folder.
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Zecotek Announces Breakthrough Manufacturing Technology for Metal Powders used with 3D Printers

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of hydrogen, plus use of expensive fine metal powder under hydrogenation. The metal powder developed by Zecotek and partners will be compatible with Zecotek`s 3D printer and other laser sintering based 3D printers. Zecotek has been working with the Institute of Chemical Physics of the National Academy of Sciences to extend the list of high-performance powder metal alloys for use in its compact, high-speed 3D printer. The Institute along with Zecotek and LT-Pyrkal are collaborating to fine tune
Blog Post

Sharp Watch....It's Like Playing Battleship

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This will probably be one of my shortest blogs in recent years. Sooner or later if given enough chancesyour battleship will sink! The hits just don't stop coming! Huge debt, the sale of many properties and now this article from the Wall Street Journal. I for one would be looking to get out of Dodge real quick. Sharp Turnaround Plans Won’t Cut It
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Canon ImageRunner 3245i Meter Read

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Can someone post the steps to get the meter read on this device. I need to send it to a customer so they can send to me.   Thanx!!
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A Little Something I'm Now Including in My Corp Email

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I'm putting this image in my signature email. Also, make sure they spell correctly!!!  
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Local (USB) printer hurdle

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As we are looking to start a new MPS initiative this year. We are looking at FMAudit and also a supplier who works in conjunction to FMAudit for order fulfillment. From what I'm hearing regardless of what the provider sayslocal (usb) printers are still difficult to monitor even with the use of agent software . Does anyone have feedback on this? How are you handling it? Although Iknow it is frowned upon by most IT support staff and myself I'm thinking we may have to resort to putting small
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Fishing 101: Benefits of Self-Service Support

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Fishing 101: Benefits of Self-ServiceSupport by Print Audit At Print Audit we pride ourselves as having the best support in the industry, but that means not only having excellent phone support but also providing a variety of 24/7 self-service options. There’s an old saying attributed to various wise men “Give a man a fish and you feed him for a day. Teach a man to fish and he’ll eat for a lifetime”. Read more of this post
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Mac and Adobe Reader XI

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PDF it wanted to print on 11 x 17. Seems it likes to do whatever you did last although I can't say 100% that it is consistent. I removed the IT installed print driver that I believe was using AirPrint and installed as IP printer. Does anyone know if this is normal or if there is something I'm missing? Of course the customer thinks it may be related to new hardware (Savin MPC2003). Thanks for any feedback!
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U.S. State Health and Human Services Agency Invests $1.4 Million in Kofax Software

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eligibility processes. The agency expanded its solution to include KofaxMobile Capture™ Platform and the KofaxMobile Capture SDK ™, which will be used to further automateenrollment and eligibility systems and to process more than 60 millionimages within the next two years. “Improving citizen services, saving money and protecting the environmentwith green initiatives are all key drivers for governments today” "Improving citizen services, saving money and protecting the environment with green
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Re: Sharp Watch....It's Like Playing Battleship

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This may end up being a blessing for the Sharp copier division. If the division is sold to a company with money, they could be in a more competitive situation. Their new products are very strong. Overall, the copier division has been on a positive swing the last 2 years.
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Re: Sharp Watch....It's Like Playing Battleship

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I was going to suggest that Sharp sell all other business units and keep concentrate on the copiers, imaging. But with clicks moving away, well that would not make sense either.
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Re: Buyer Zone: Yay or Nay?

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So I tried them out from October until January and Jason was right on the money. For the first month two months the quality of leads were semi-decent, $27.00 per lead, won two (although couldn't get them lease approved) They had a minimum dollar thresh hold of $1K for hardware and for some reason removed it from their criteria in December. It went from legitimate A3 and small A4 to people looking for, at best, a $300 Staples printer, price shopping Costco for home office and used equipment. It
-=Good Selling=-
 
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This Week in the Copier Industry 10 Years Ago

This Week in the Copier Industry 10 Years Ago (First Week of February 2010)

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I mentioned in the previous blog that we had our Kickoff Sales meeting for 2020 yesterday.  Rather than drive the three hours home I opted to stay over night and leave first thing in the AM.  2019 was a very good year, I was back in President's Club for the 7th time, got me a $50 gift card for winning a contest at our branch.  Maybe an old timer like me can win the Grand Prize next week, we'll see we have some talented peeps and all will be out for the glory.  It's time to bring out the old dog and pony demo show one more time!

Excellent threads from ten years ago!



Weekend Indsutry Notes from 2/1/10

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largest maker of laser print engines - In Asia, the company relabels the Toshiba MFP product line ************************************************************************************* Canon reported info on its last quarter’s financials:- Net profit of 61.6 billion yen (compared with 217.1 billion yen last year) - Sales of 954.1 billion yen down 4.1% - Digital camera sales were up, but copier/printer sales were down - Predicts that net income will rise 52% to 200 billion yen ($2.24 billion) in
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TOSHIBA PRINTER PARTS OPTIMIZATION PROGRAM PROVIDES DEALERS WITH ONE-STOP SHOPPING AN

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IRVINE, Calif., (Jan. 11, 2010) – Toshiba America Business Solutions (TABS) announces its Printer Parts Optimization Program, which provides dealers with one-stop shopping for printer parts at a significant cost savings with its TABS Advance Exchange Program. The program offers a full range of alternative printer parts including OEM, refurbished and aftermarket. Dealers can now order all printer parts, including Managed Print Services parts and Toshiba-branded printer parts, directly through
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1st A3 Mono Desktop Printer From Ricoh In Five Years

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monochrome laser printers. The printer can support any combination of media types and sizes to meet every printing need with its standard 500-Sheet Paper Tray and 100-Sheet Bypass Tray. Additionally, the SP 6330N speeds up job turnaround times by eliminating the need to hire a vendor to print onto thick media as the printer can print on media up to 57 lb. Bond/120lb. Index; as well as transparencies, labels, card stocks and recycled papers to help keep every job in-house. The device also maximizes
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Sharp Takes Printing to New Frontiers: Introducing the Sharp MX Series Color and Mono

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Mahwah, N.J., January 21, 2010 – Sharp Imaging and Information Company of America (SIICA) today introduced the new MX-C400P and MX-B400P color and monochrome laser printers. Augmenting Sharp’s Frontier Series, these new workgroup printers provide dealers and end-users with an easy-to-use printer that provides a low total cost of ownership and a robust feature set. Based on the award-winning engine of its MFP counterparts, the MX-C400P and MX-B400P deliver speed and functionality in a single
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Ricoh Introduces the Aficio(R) MP 4001/MP 5001 Digital Imaging System

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Ricoh Introduces the Aficio(R) MP 4001/MP 5001 Digital Imaging System Designed To Streamline Workflow and Minimize Operating Costs WEST CALDWELL, N.J., Jan. 26 /PRNewswire/ -- Ricoh Americas Corporation, a leading provider of digital office equipment, today announced its new Aficio® MP 4001/MP 5001 Series, the latest monochrome addition to its award-winning Aficio® Series of multifunction products (MFPs). The MP 4001 and MP 5001 will produce documents at 40ppm and 50ppm respectively, while
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Fuji Xerox aims at gap in the digital market with updated DocuColors

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, and advanced colour profiling, much like the iGen4. Henryk Kraszewski, Fuji Xerox Australia's production colour marketing manager, told ProPrint that the new presses are targeted at users who may have "outgrown" their Xerox 700 digital press, but don't need the multimillion-page production capacity of an iGen. Kraszewski said the DocuColor competed with Canon's ImagePress series, adding that few vendors offered a press aimed at the middle tier of the digital market. "The offset-like look and feel
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Oce Shareholder Hermes Raises Governance Issues In Canon Bid

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AMSTERDAM (Dow Jones)--Oce NV (OCE.AE) shareholder Hermes Focus Asset Management Wednesday in an open letter to management of the Dutch printer maker expressed its concern about governance issues surrounding Canon Inc.'s (CAJ) EUR730 million bid for Oce. "We welcome Canon's continued intention to pursue a merger, but recent filings confirm our concerns about the value offered to Oce shareholders and the takeover plans give rise to governance concerns," Hermes said in the letter. Hermes, which
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Managed print services offer South African companies low-risk way to save costs, boos

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managed service provider for all their needs. Another way that managed service providers can help their clients reduce printing costs is by looking at their existing print fleets and replacing ageing equipment where appropriate. In some cases, it will make sense to centralise printers and share them among a number of users, or to replace standalone printers, scanners, copiers and fax machines with multifunction products (MFPs). Older copiers and printers that run up high energy and maintenance costs
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Fiery VUE Paves the Way for Professional Office Printing

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, and before Fiery VUE, it was a trial-and-error process involving printing a draft, making changes, and printing again. Now, we can quickly and easily import documents from various files, format our booklets, use the preview feature to confirm everything, and print once. This all adds up to huge savings in time and paper.” “Fiery VUE is a game-changing application from EFI. We believe it will eliminate office workers’ ongoing frustration associated with searching for available printers
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PRINT MANAGEMENT SPECIALIST - Sell Managed Print Services

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PRINT MANAGEMENT SPECIALIST - Sell Managed Print Services Company: N/A Location: Owings Mills, MD Pay: $30,000.00 - $45,000.00 /Year Contact Information Name: Lisa Holt Phone: 410.902.3300 Fax: n/a Apply Now Job Description ARE YOU LOOKING FOR A SALES CAREER WITH UNCAPPED EARNING POTENTIAL? ARE YOU READY TO RISE TO THE CHALLENGE OF A NEW AND EXCITING OUTSIDE SALES CAREER? Then team up with Centric, a managed print services leader, for a career where YOU control your destiny. WHY WORK FOR
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Re: Will anybody buy the A3 DP-C business from Panasonic?

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Yes, they are very dependable and reliable boxes. There were rated #1 by JD Powers and Associates in 2006 and 2008 for color. They brought features to the table that at the time back in 2008 were some hot commodities. We beat Ricoh, KM, Xerox, Canon machines everyday with these boxes. I have customers that swear by these boxes. The problem for many years is that Panasonic has been very slow to bring out anything new and slowed down on the R&D side. I could never figure out why they had
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IKON Introduces New Reseller Relationship with Control Systems Copitrak®

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, Control Systems has the ideal solution. For more information, visit http://www.copitrak.com . About IKON IKON Office Solutions, Inc. (http://www.ikon.com), a Ricoh company, is a leading provider of innovative document management systems and services, enabling customers to improve document workflow and increase efficiency. IKON integrates copiers, printers and MFP technologies, and document management software and systems, to deliver tailored, high-value solutions, implemented and supported by
Member

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Re: Konica Minolta Group Consolidated Financial Results 3Q/March 2010 ...

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Also noteworthy is that Gartner's end 2009 Q3 results show that Konica Minolta is now #2 in Color (behind Ricoh) after surpassing Xerox.
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SupplyLogic and Flushing Financial Corporation Launch Print Management

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, Senior Vice President, Solutions and Marketing for SupplyLogic added, "We look forward to supporting Flushing Bank with personalized direct mail campaign services for both B-to-C and B-to-B projects as part of our rollout." In addition to the efficiency gains and cost savings from managed print services, SupplyLogic offers variable data printing, personalization and response URL services that help improve marketing impact. About SupplyLogic SupplyLogic is a leader in the growing field of
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A bigger NCAA Tournament field could strain office copiers:

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A bigger NCAA Tournament field could strain office copiers: editorial By The Plain Dealer Editorial Board February 04, 2010, 4:31AM The NCAA is considering expanding the field for its men's basketball tournament from 65 teams to 96. Ohio State coach Thad Motta likes the idea. Cleveland State coach Gary Waters doesn't. Count us among the skeptical. As the tournament now stands, a 64-team bracket fits nicely on a legal-size sheet of paper. Bump the field to 96, and the manager of the office pool
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Ademero Partners with Ricoh Canada for Exclusive Distribution of Content Central Docu

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January 19, 2010 -- Ademero, Inc., manufacturer of the Content Central™ document management system, today announced the company has finalized its exclusive partnership with Ricoh Canada Inc., market leaders of document and content management solutions. The agreement provides Ricoh Canada with exclusive rights to distribute Ademero document and content management software products and services throughout Canada using Ricoh’s comprehensive sales channels, including its independent dealers and
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Mutoh Expands: East Coast Branch and Regional Sales Manager

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Phoenix, AZ. (February, 2010) – Mutoh America Inc., globally recognized leader and manufacturer of wide-format commercial inkjet printers, expands business. Mutoh is proud to announce Ralph Terramagra as Eastern Regional Sales Manager. Ralph will work out of Mutoh’s New East Coast branch in Woburn, MA. The East Coast office is equipped with a ValueJet1614, ValueJet 1608 HA, ValueJet 1628 TD printer and a cutter to serve as a complete demonstration site and service the widespread interest for
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Predicting the future – assessing the past

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are becoming a first port-of-call over an IT overhaul for the majority of UK companies, but these often need to be funded from immediate and cashable savings. Managed print solutions are also becoming increasingly popular. Without proper management and monitoring, a company’s daily ‘print run’ and inefficient use of printers and copiers can have a big impact on budget, security and the environment. Managed print solutions help companies use their assets more intelligently and efficiently
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New Panasonic Scanner Offers Unrivaled Document Handling Flexibility

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with proprietary Auto Image Detection and Correction technology, the KV-S1045C continues Panasonic's "Scan-It-All" tradition by supporting mixed batch scanning of documents ranging in thickness from 11 to 55 pounds simultaneously with single hard cards, stacked hard cards and/or embossed hard cards. An optional seven-pound flatbed module, the KV-SS080, provides additional flexibility and cost-savings by allowing two-page spreads, bound volumes, multiple small objects and other odd or over-sized
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Re: I need everyones opinion on this!

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When I was at the Print on Demand Show in Boston, I saw the Sharp box and at first glance it looked like a Ricoh! Now, today I got to see it again. Is everything the same except for the engine, even the engine seems similiar, it it wasn't for Ricoh having the toner on the lower left. I'd swear this was a Ricoh box. Art
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Direct Mail Partners Reducing Costs by More Than $150,000 Annually Printing Healthcar

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Direct Mail Partners Reducing Costs by More Than $150,000 Annually Printing Healthcare Documentation with Océ VarioPrint Ultra Cutsheet Printers Océ VarioPrint 6000 Ultra family helps consolidate equipment footprint and shrink monthly operational expenses by $10,000 February 2, 2010 – Trumbull, CT – Océ, an international leader in digital document management and delivery, announced today that by deploying printers from the Océ VarioPrint® 6000 Ultra cutsheet print family, Direct Mail Partners
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RENTAL & MAINTENANCE OF COPIERS

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County of Rensselaer reserves the right to reject any and all bids received and to waive any informalities discovered herein. Bidders must be authorized/certified by the copier manufacturer to sell/rent copiers in Rensselaer County, NY. The bidder must service those copiers with manufacturer trained/certified technicians. Specification and bid proposal forms may be obtained at the office of the Director of Central Service, Fifth Floor, County Office Building, 1600 Seventh Avenue, Troy, New York
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Canon U.S.A. to Showcase Its Leading Image Capturing Solutions at LegalTech Trade Sho

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Canon U.S.A. to Showcase Its Leading Image Capturing Solutions at LegalTech Trade Show Company Will Display Latest imageFORMULA Scanners LegalTech New York 2010 NEW YORK--(BUSINESS WIRE)--Demonstrating its ability to improve efficiency, control and security for law firms and the legal marketplace, Canon U.S.A., Inc., a leader in digital imaging technologies and advanced office solutions, will showcase the benefits and versatility of its digital document scanners at the LegalTech Trade Show
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Interesting talk track on MPS from IT Pro!

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table when it comes to print costs and that we can continue to reduce these costs by outsourcing overall management of our printers to an outside group. In the past, other things have gotten in the way of looking at this managed printing service, but this time, I decided to let the company give it a shot. In their pitch, the sales person promised to either meet or beat our current costs for both toner and printer repairs and indicated that we can keep our current printer fleet intact. Over time
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Rockland Business Owner Guilty Of Tax Evasion

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Rockland Business Owner Guilty Of Tax Evasion Posted on Thursday, 4 of February , 2010 at 8:55 pm ROCKLAND COUNTY— Charles Wurf, part-owner of D.E.C. Copiers, Inc., located at 6 North Route 9W, West Haverstraw was recently charged, along with the company, with filing fraudulent New York State sales tax returns and stealing over $286,000 in state sales tax for a five year period. Wurf, 53, who resides at 63 Branchville Rd., Valley Cottage, and D.E.C. Copiers, Inc. both pled guilty on January
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Panasonic Takes Aim at Fast-Growing A4 Class MFP Market

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Panasonic Corporation of North America, the principal North American subsidiary of Panasonic Corporation (NYSE: PC) and the hub of Panasonic's U.S. branding, marketing, sales, service and R&D operations. Panasonic is the global leader in corded PBX/IP PBX telephony systems and offers a complete suite of office productivity solutions and home communication and networking solutions, including cordless phones, network cameras, electronic whiteboards and photo and multi-function printers that provide

Re: I need everyones opinion on this!

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I used to sell sharp and they said the mainframe was Sharp, cleansheet design. the accessories were all Ricoh.
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Re: I need everyones opinion on this!

Former Member ·
Hi Art Last November I was testing the MX1100 in a Sharp showroom (France) and the guy told me the mechanical parts were all RICOH but processing board + engine were SHARP. Hope this helps. Regards Charles
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Re: Panasonic Canada discontinues A3 Copier Distribution March 2011

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." # # # About Panasonic System Networks Company of America Based in Secaucus, NJ, Panasonic System Networks Company of America is a unit of Panasonic Corporation of North America, the principal North American subsidiary of Panasonic Corporation (NYSE: PC) and the hub of Panasonic's U.S. branding, marketing, sales, service and R&D operations. Panasonic is the global leader in corded PBX/IP PBX telephony systems and offers a complete suite of office productivity solutions and home communication and
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Re: I need everyones opinion on this!

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Just goes to show you the quality of Ricoh. Sharp will never be as player in this arena. Sure looks like a Ricoh to me.
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Re: Weekend Indsutry Notes from 2/1/10

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quote: Originally posted by Art Post: Canon, in a press release, stated that it was “looking into ... nontechnology ...” I thought they were in this business already
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Re: 1st A3 Mono Desktop Printer From Ricoh In Five Years

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Does anyone understand this move? A3 Laser printer, monochrome device.
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Re: 1st A3 Mono Desktop Printer From Ricoh In Five Years

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That Ricoh won't be the next to introduce an A4 device?
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Re: A bigger NCAA Tournament field could strain office copiers:

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quote: Speaking of which... do people really do brackets on Letter/Legal? Why would you do that when 90% of offices have a connected MFP which is sure to hold 11x17? Jason has stumbled across the perfect talk track when selling against the A4 movement! What self-respecting office manager wants to do thier tournament bracket on legal size?! Thanks Jason!
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Will anybody buy the A3 DP-C business from Panasonic?

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These units are proven reliable machines in the congested 20 - 30 ppm colour MFP space, so aren't they worth anything to anybody? Surely a smaller player or somebody currently not in the space could do well with a proven performer. This is like GM closing Pontiac and Saturn instead of selling them. Nuts.
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IKON Expands Managed Document Services Offering

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offering aligns with Ricoh’s Managed Document Services program, providing direct access to global capabilities. The solution leverages the best practices of Ricoh and IKON to deliver a comprehensive solution that includes a technology platform to manage a multi-vendor fleet, combined with years of experience in solution design and system integration. IKON also announced the appointment of Terrie Campbell as Vice President, Managed Document Services to lead IKON’s managed document services strategy. In
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RFQ for 13 MFP's in India

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Description SUPPLY, INSTALLATION, TESTING AND COMMISSIONING OF THREE NUMBERS DIGITAL TECHNOLOGY MULTIFUNCTIONAL PLAIN PAPER COPIERS AND TEN NUMBERS BASIC DIGITAL PLAIN PAPER COPIERS WITH COMPREHENSIVE AMC FOR FIVE YEARS UNDER TWO COVER SYSTEM Tender Category OTHER Bid Opening Date 18/2/2010 Active Tender Country / State INDIA / TAMIL NADU Estimated Cost RS. 17.46 LAKHS Document Cost RS. 520 Reference Number 10475100122-0 Click Cost Rs.1000/- See Complete Detail http://tendernews.com/nsearch
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Premium Membership winners for Janaury 10!

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Every month we are giving away two Premium Memberships for the Print4Pay Hotel. The Premium Memberships are possible through the sponsorship of Print Audit www.printaudit.com and Dealer Marketing Systems www.dealermarketingsystems.com! Our winners are: Wideformat Guy wins a 6 month Premium Membership for "Top 5 Posters" Print Audit Sponsor Wideformat Guy wins a 6 Month Premium Membership for "Top 5 Topic Starter" Dealer Marketing Systems Sponsor Congrats and thanx for making this a great place


-=Good Selling=-

 
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This Week in the Copier Industry 15 Years Ago

This Week in the Copier Industry 15 Years Ago (First Week of February 2005)

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Struggle, struggle and more struggle seems to the topic for the month of January.  I'm in a slump and need to pull out of it. Today I had three planned calls after driving back from our 2020 Kick-off meeting yesterday.  It was more of laying the seeds to reap in coming months, actually more like the third quarter for this year.  Two calls went well and the other company moved on me. Thus, I need to do more leg work. Seems next week will be a complete week of working the phones and emails!

Enjoy these really cool threads from 15 years ago this week!

Ricoh Third-Quarter Profit Rises on Printer

Guest ·
Ricoh Third-Quarter Profit Rises on Printer Sales (Update3) Feb. 3 (Bloomberg) -- Ricoh Co., Japan's second-largest office equipment maker, said fiscal third-quarter profit rose 13 percent as it sold more color printers and gained market share in the U.S. and Europe. Net income was 22.2 billion yen ($213 million), or 30.08 yen a share, in the three months ended Dec. 31, compared with 19.7 billion yen, or 26.53 yen a share, a year earlier, the company said today in a release distributed at the
Topic

Sharp Launches New Multifunctional Copiers

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-- and the consumer-replaceable supplies can be maintained by an on-staff IT professional or office manager." All models include network printing with page per minute (PPM) print and copy speeds ranging from 35-PPM (model DM-3551) to 45-PPM (model DM-4551) and substantial 2,000-sheet paper capacity. The printer-centric systems have duplex printing, copying and scanning featuring Sharp's award winning Scan2 technology, which scans two-sided documents in a single pass, allowing for increased
Topic

CANON 4570 vs 45 print scan version

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is anyone very familiar with the CANON 4570? This piece seems to be like the elusive jackalope. I can't find much info on it at all. I am in a tight spot competing against CANON. IKON is the incumbent, but CANON BIZ Solutions is in hot and heavy. This deal is for 20 units, and I am fighting an uphill battle because of the comfort zone with CANON. It my market it is very wierd to be the odd man out with product rather than having 10,000 RICOH Dealers involved. I appreiciate anyones feedback
Topic

Sales Software For the Copier Saleperson

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crucial, but very important, and expensive "extra" that is essential for the package to perform as sold. So, a pricing application with easy configuration options that looks good on a PC, but can be used easyly at the point of negotiation with a client. Any body seen or used something that fits the bill. By the way, am in Manchester UK, so Hi to everyone out there who is selling for a living. Well Done. bill stevens
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Canon USA to Distribute Duplo Slitter/Cutter/Creaser

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provide customers in the production and commercial printing marketplace with a streamlined solution for the finishing of short-run digital color print jobs. On Demand Finishing Needed to Complete Cycle “In order to achieve true print on demand, finishing on demand is a must. Users are able to immediately take digitally printed output directly off the print device and load it into the DC-545HC’s high capacity feeder,” says Duplo Vice President of Sales Peter Tu. “Canon U.S.A., as the market brand
Topic

Launches Seven New imageRUNNER

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Canon U.S.A. Launches Seven New imageRUNNER Multifunction and Office Printing Devices Monday February 7, 10:31 am ET New imageRUNNER Devices With Next-Generation Image Platform Technology Address Every Workflow Environment From Small Offices to Light Production LAKE SUCCESS, N.Y.--(BUSINESS WIRE)--Feb. 7, 2005-- Canon U.S.A., Inc., the nation's market share brand leader in black-and-white and color laser copier/printer solutions(1), today announced the availability of the imageRUNNER
Topic

Offical ricoh Press Release 4 Savin/Gestetner

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See attached BTA Award This document has been archived, please send me an email in order to purchase. art@p4photel.com BTA_Award_Savin_February_4,_2005_FINAL.doc
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Re: CANON 4570 vs 45 print scan version

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Here is what I have to offer ...
Topic

Imagistics Introduces the cm3530 and cm4530

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have an easy-to-use driver that includes confidential print features. Scan to e-mail is standard with e-mail lookup made easy through LDAP compatibility. Scanning to FTP, File, and HDD is also supported, and the standard 60GB HDD and innovative Box function allows customers to store scanned, printed, or copied documents at the device and retrieve them later for printing or forwarding as e-mail attachments, faxes or as files to other PCs. A Super G3 fax option with second line capability is also
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Re: jOB TRACKING W> GESTETNER A045

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Thank you everyone for your help. This deal is going south though. My IT people are telling me that with the plot base accouting you can only put in the details or codes from the actual plot base controller. I have 8 client computers running to a plot base controller which my company provided. None of the "client" stations can enter in codes for a print job, unless they rip the job / then go to the print server and enter the details. RICOH support told me that you should be able to do that from
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Re: Riso in School systems

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policies. I was also very close to receiving an order for 1,000 + printers from the IT department, but again, that got booted because of some of the schools policies and partnerships w/ Lexmark. I don't work in the school market anymore, but while I was in NC, i did have sucess in other districts. Most of the time, I was able to provide duplicators, usually the smallest ones, and then through in copiers. That was more profitable as a rep than going after that big fish. But remember, CMS also has a CRD
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Re: How you got started in the Industry?

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Nothing interesting to tell...I was selling Life Insurance to a guy that owned a copier company. He asked if I was interested in something that was 8:00-5:00, I said yes.
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Re: How you got started in the Industry?

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I was a toppless dancer! when one day this girl came in one day and asked if I would be intrested in selling Copiers, well how could I pass that up! 16 years later I have my own Copier Company in Florida. Sam the man HA HA HA just kidding about the topless dancing but I do have a copier Company!
Topic

NESTLE'S ACCOUNT

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I have a Nestle's account in my area that I have sold MFP's connected. I just received a PO for a new 2075 S/P. Just before I was to deliever I received a call from the IT manager telling me they have to put it on hold. Corporate in Europe has just came down with a coporate policy that the only drivers that they can install on there network are HP's. Has anybody else came across this yet. Up until now Nestle and it subsidy's can only buy either Ricoh or Canons MFP's. Corporate is pushing the

Re: Z fold

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Question 1. Yes, if I under stnd your question. If you asl for 100 prints/ copies on either A4R or A3 then you can fold each one. Question 2. Yes, disable staple on the SR90.
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Re: NEW 50PPM color MFP??

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I am waiting, I heard February for launch, maybe RICOH will take their time with it though and not just throw it out to so they can recoupe some R&D costs. like they did on the first B2C pieces.. What a nightmare.
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Re: NESTLE'S ACCOUNT

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If using an HP Driver is the only stipulation, why not just use the HP driver to print to the 2075 S/P? It's not as good but seems to satisfy corporates demands.
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Re: NESTLE'S ACCOUNT

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Exactly, Jim. As a matter of fact, in the old days, Circa Aficio 200/250, using the HP driver worked better than Ricohs.
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Re: How you got started in the Industry?

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made perfect sense. In a month I was teaching copier theory and basic electronis classes to new techs and ones that had been there for a while. In 1972 I came to work for my present employer and that was just about the time that plain paper copiers were popping up all over the place. The rest is history.
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Re: jOB TRACKING W> GESTETNER A045

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THANK YOU BANDIT. My support team had lost faith in me, I was told I over promised and underdelivered. Thanks to your help, my client is happy, and my colleagues have a new found respect for the sales person and their knowledge and resources. I appreciate everything that you have done. I look forward to having the opportunity to work with you in the future. Respectfully, Brian Miller
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Re: NESTLE'S ACCOUNT

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it is definitley worth the try. I am using HP Laser Jet 3 to push 6 45ppm laser printers. An IT Director for a local company in here in Pgh PA. (STEELER COUNTRY) worked some magic with a black box, some wiring, and things I don't know about, but we were able to get the 6 printers to parallel print the same document on each machine all at once. Anything is possible with patience and a positive attitude. Good Luck.
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Re: Need Your Help!!!

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Ricoh marketing (oops!) was wrong - they did not have the updated service cost fact sheet. Sorry!
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Re: Need Your Help!!!

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So, these drums are only ggod for 80K? Thats bad NEWS! It also creates TWO very large problems, and probably two customers that will never buy Ricoh again!

Re: Need Your Help!!!

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I am wondering if the yield is based upon expected use of the machine. I would be very leary of selling a 240W to a customer doing 6K per month. Prospects doing that volume are being quoted 470W's by me. I am looking to place the 240's in environments that are doing 2-4K per month. Any thoughts on this?
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Re: jOB TRACKING W> GESTETNER A045

Guest ·
this is from one of my system guys: if anyonce can help me out, I would greatly appreicate it. Whenever .plt files are created from within AutoCAD 2004 using the hp design jet 650 c driver and printing to a file, those files are being cut off when they are plotted. In other words, if a .dwg file is converted within AutoCAD to a .plt file using the above mentioned driver, and it is say, a 36 x 24 drawing, the end result is a 22 inch wide drawing. It is almost as if the file is being printed with
Topic

Riso in School systems

Guest ·
Has anyone run up against Riso in the school system? I am going up against a Toshiba dealer that sells Risographs as well and was curious if anyone has gone head to head and been successful doing so. Also, what Riso models were they trying to place in the school systems; the 220 model? Any information you guys can provide on Riso ie Price would be helpful. Thanks!
Topic

Need Your Help!!!

Guest ·
We have two service cost fact sheets from Ricoh service in reference to the photodrum. Both show the same cost per LF of about .013 per LF, both show the same cost based on a user performing 59,000LF per year. However the sheet that I recieved from Ricoh Marketing (which is a service cost fact sheet) shows the life of the drum at 131K LF, the lasted from TCS shows the life at 80K LF. Which one is right? 80K LF is the same yield as the 240W and the other analogs. If it is 80K LF, this makes this
Topic

Top 10 Reasons for Leasing Equipment

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100% Financing No down payment. Asigned lease and agreement is all that is needed to begin a lease. Tax Savings If structured Properly, lease payments may be fully tax-deductable and result in lower after-tax cost. Working Capital Preservation Leasing can ease the strain on working capital by providing total financial and enables you to preserve cash flow for profit-generating investments. Credit Line Conservation By leasing equipment, you retain your available line of credit at other

Re: competiton

Guest ·
My company is new to the Wide Format market, but this is what I have seen. Pricing is very similar.....Xerox is always around as is OCE. I don't have lots of product knowledge, and have only placed 1 piece so far, and it' has been a nightmare.. The biggest challenge that I see right now is HP. I have been looking for applications where people are currently using plotters....Everything always goes great but HP can sell a plotter with a scan option for under 6k....The differnce on the front is
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Re: GBC for 51, 60, 75

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I personally have a bad taste in my mouth for this option. I'll need to read up on it to see if they've corrected what caused my deal to go bad, but at the time the GBC had a time out of about a minute, it was not an option to be used on the print driver. Hopefully these have been addressed.
Reply

Re: Z fold

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quote: Originally posted by TarheelWes: What model are you asking about? Ricoh 90/105 finisher SR841 an SR90.
Reply

Re: Top 10 Reasons for Leasing Equipment

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But most of all, because we can sell you another copier sooner.
-=Good Selling=-
 
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Contex

The GLO Gains 25% in Productivity with the Contex HD Ultra X Large Format Scanner

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After TWO DECADES with its first Contex scanner, the General Land Office (GLO) was first in line to upgrade to the 60-inch HD Ultra X. A scanning solution like no other, the HD Ultra X is setting the new standard in scanning: 17.8 inches per second...  automations... productivity boosters... and did we say 60 inches wide?


The GLO gained a notable 25% BOOST IN PRODUCTIVITY, thanks to the HD Ultra X. Read all about the GLO and its project to preserve — and sell reproductions of — more than 45,000 maps, sketches, and surveys.

Click here to read this success story. 

Contex_HD_UltraX_304_953620.png

THE NEW SCANNING STANDARD

The HD Ultra X is the new standard for large format scanning. The scanner comes in 36-, 42-, and 60-inch widths.

Visit us online or chat with us for more information.

 
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Without Engagement And The Human Connection... How Will You Grow Your Sales?

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"As connected as we are with technology, it's also removed us from having to have human connection, made it more convenient to not be intimate."
Sandra Bullock

Highly successful sales professionals have extremely valuable networks. They've developed them, nurtured them, cultivated them and invested considerable time in maintaining them.

We're human. We’re all social creatures, hard-wired to seek out a community. In fact, our drive for human connection is so powerful that multiple studies have shown that feeling lonely and isolated is more detrimental to our health than smoking or obesity.

I ask all of you to think about the following... If you build a large and smart network and never engage with conversation, then isn't it the equivalent of compiling a massive Rolodex and never reaching out to anyone?

Networking — whether done intentionally or coincidentally — can create huge competitive advantages for you.

The human connection must be placed front and center within your strategic plan for sales success. We're all wired to connect. It is part of the prescription for health and happiness. It's how we influence and lead.

In his book, Social, Matthew Lieberman explains that peoples’ “need to connect is as fundamental as our need for food and water.” But if we are wired to connect, what’s the implication?

Why is this so difficult when it come to the sales world?

REQUIRES PEOPLE

Anything you wish to accomplish in sales requires people. It must include a lot of them and you must take action. Even if you're an amazing sales professional, without an active network, you will struggle to consistently succeed.

In order to connect, you must share and ask for others to share.

I'm here to inform all of you who have big followers on Twitter or Instagram and tons of connections on LinkedIn, you must engage with your following and connections. Think of providing great big social hugs. You must include an in-person, human component and feel. This is how you build social credibility. You never know when you'll need it but when you do it's heavenly!

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If you don’t have the network or fail to build one, you're missing one key ingredient; People. Without people, there’s no one to spread the word, your word, YOU!

Sales professionals take action and promote themselves. They engage with their network.

I'm concerned that the human connection has been lost in sales. Human connection is the energy exchange between people who are paying attention to one another.

Are you paying attention to your clients and prospects?

You have the power to deepen the connection, inspire change and build trust. My question to you... are you committed to humanizing you?

IT'S MORE THAN CLICKING CONNECT

We’ve all heard the saying, “Your network is your net worth.” However, building a network takes more than clicking a “connect” button on LinkedIn. It requires consistent active engagement.

A Selling from the Heart professional brings their heart to their network. They know it's OK to bring their genuine, authentic and real deal self; as they throw their arms around their network.

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When you add authenticity and heart to your network, watch what happens and who engages back. Build a love fest with your network. Do it because you care.

When it comes to the power of connection, Richard Branson stated, "A confident person will try to improve the relationship; an arrogant person will try to prove themselves."

"Connections is not an exchange of information. Connection is an exchange of humanity. It's an exchange of emotion."
Sean Stephenson

REACH AND TEACH

One will never know when they'll need their network. Therefore, sales professionals consistently educate their network.

In chapter 1 of one of my favorite books, Not Taught, by my man Keenan, he refers to the reach revolution.

"It's never been easier to market to, connect with, and engage anyone, anywhere in the world in real time - that is, instantly. Like it or not, the business world has gone global, and the shift has created the greatest new opportunity for success ever."

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Think about this... How are you creating your own reach revolution?

The power of social is human engagement. Start engaging, educating and humanizing your network. Become diligent and invest in your network daily. Do this intentionally and do it in an authentic manner.

HEARTFELT IMPRESSION

Unfortunately, digital has made many in sales lazy. One can't hide behind a keyboard forever! A heartfelt professional drives conversation, leaves an impression, adds value and builds relationships. They truly tug on the heart strings of their network.

Your network is built over time

In order to build a true digital connection, one must engage and invest. Why? Because when you need your network, the network is there. They rally and rise to the occasion to help.

How do you expect to grow if you don't invest?

What impression are you leaving within your network?

You get out of your network what you put into your network. Those in sales can relate... "Crap in and crap out" when it comes to your Customer Relationship Management software and how you use it. The same can be said for what you do with your network.

Sales professionals lead their network with their hearts

A 401K HUMAN NETWORK

Consistent deposits in your retirement funds allows you to live a fruit filled life in your golden years.

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Are you making consistent deposits with your network?

Are you building a network of people who know you?

Are you diversifying your network?

Are you adding value to their lives?

Does your network know the real you?

Are you masquerading online as one person but offline you're someone else?

"Invest in yourself. Your career is the engine of your wealth." -
Paul Clitheroe

Invest in your network, humanize your network and bring your network to life. You're one degree of separation from your best sales opportunity, many fail to realize this because they fail to connect the social dots.

You can truly leverage your network into an "engine of your wealth."

HEARTFELT ENGAGEMENT

In today's business world, we have so many technology platforms to help us do our job better and more efficiently that many have forgotten the heart is at the center of sales.

So few in sales are placing their heart at the center of what they do.

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Don't get me wrong, technology is wonderful and it runs rampant in the twenty-first century but we must not forget to humanize it. Many in sales are leveraging technology as they dehumanize sales.

A heartfelt professional leverages technology to humanize their network.

Think about smashing technology and the digital you together to humanize what you're all about. Your network will feel it, see it and most all; your network will live it with you.

There's incredible power behind genuine engagement with other human beings to drive sales success.

RISE UP AND STAND UP

How do you make your clients light up when they see you? How well are you connecting in order to build community?

The time is now for all those in sales to take a heartfelt stance. Let's all shout from the mountain tops...

We are a new class of genuine, authentic sales professionals!

We are not empty suits!

We know our values and live by them!

We make a difference!

We sell from the heart!

If you would like to know more about the incredible value of building your network, please tune into a past episode of the Selling from the Heart podcast.

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I understand, I get where you all are coming from. Every day, I walk in your shoes. I am fully committed to helping your sales team integrate social aspects and modern strategies into your current sales process to grow new business. I want you to get results. This is why I am passionate about doing this the right way, the genuine way, the authentic way! It's about understanding value before visibility.

Selling From the Heart is making a difference! I poured my heart into every page of this book and I think you're going to love it. You can find it on Amazon in paperback and Kindle. You can click on the book image below and this will take you to Amazon.

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You can find more material inside Selling From The Heart.

In a world full of empty suits, I'm passionate about helping sales reps succeed by getting valuable before they get visible. I help sales teams understand the true value they bring to the market. 

I appreciate getting the opportunity to share my stories. Integrating the use of social and sharing my story on LinkedIn was my “game-changer” in the highly competitive office technology world. With great pride I transform, challenge, coach and inspire sales teams to grow new business by helping them share their story and how they communicate it out by integrating the use of social inside the sales process. You can follow me on LinkedIn, Twitter, Facebook and on my podcast by clicking on Selling from the Heart.

 
 
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MSP & MSSP & IT Industry Notes

MSP & MSSP Industry Notes for January 25th, 2020

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MSP & MSSP Industry Notes

Sponsored by

Arcoa Group

ARCOA Group is here to help you successfully manage your IT Asset Disposition process. We help you recover value from retired electronic equipment through responsible methods of reuse and recycling.  We ensure proper handling of assets which may contain data, while being environment stewards for assets that have no reuse value and are headed for recycling. We’ve built a robust de-manufacturing process to offer additional options for asset value recovery by disassembling equipment for commodity grade materials, which can be diverted from landfills and be used to create new base materials.

Endurance IT Services Acquires Managed Services Division Of Cetan Corp

  • Endurance IT located in Hampton Roads, Virginia (USA), provides IT services and infrastructure services, IT staffing, IT consulting, project management and managed services
  • Cetan Corp located in Chesapeake, Virginia (USA), specializes in enterprise digital automation and output management
  • Endurance IT announces completion and integration

NeuShield Protects IT Managed Services Remote Techs Customers Following Ransomware Attack

NeuShield Protects IT Managed Services Remote Techs Customers Following Ransomware Attack

  • NeuShield IT located in Fremont, California (USA), and provides managed security solutions
  • Remote Techs located in Pacoima. California (USA), and provides managed IT solutions along with DBR (Data Backup & Recovery, Cyber Security Services, VoIP, Cloud Services, IT Consulting, Virtulization, Email Solutions and Web/App Development
  • NeuShield to partner with Remote Techs to provide ransomware protection to Remote Techs
  • Recently a rasonware attack targeted two common industry tools used by many MSPs
  • Remote Techs saw first-hand the affect of a ransomware attack

Immedion Names Monty Blight Vice President of Sales

  • Immedion located in Greenville, South Carolina, provides managed IT services, cloud and date center services
  • Hires Monte Blight as Vice President of Sales
  • Blight brings more than 14 tears of executive management experience to Immedion

NexusTek Engages Customers and Partners with 2020 Technology Conference

  • NexusTek located in Denver, Colorado and provides cloud, managed IT services and cyber security services
  • Announces that registration is open for Activate 2020, 3 day technology conference for SMB businesses
  • Activate kicks on June 22nd, 2020 at Green Valley Ranch Resort, Spa and Casino in Henderson, Nevada

Nozomi Networks and ElevenPaths Partner to Deliver Advanced IT and OT Security Services ...

  • Nozomi Networks located in San Francisco, California (USA), provides OT and IoT security
  • ElevenPaths (Telefonica Cybersecurity Unit) located in Madrid, Spain, provides intelligent MSSP/MDR
  • ElevenPaths will offer Nozomi Networks’ advanced solutions for OT cyber resiliency and real-time operational visibility to customers worldwide
  • “Our clients around the world are deeply concerned about escalating threats and cyber risks. Security monitoring technologies such as the one provided by Nozomi Networks are a key piece in the cybersecurity strategy of companies with OT systems,” said Rames Sarwat, Director of Alliances at ElevenPaths

IT services company expands in Tampa, South Florida with acquisition

  • CompassMSP located in Jacksonville, Florida (USA), provides managed IT services, managed cybersecurity, and IT consulting
  • Western Digitech located in Tampa, Florida (USA), provides IT services for the legal market
  • CompassMSP now with additional offices in Tampa and Miami

IT services provider set to create 150 jobs with move to Sheffield

  • Little Fish UK located in Nottingham, England provides managed IT and IT consulting
  • Will open new office in Sheffield’s Steel City House with 10K square feet
  • States they will create 150 jobs in the immediate area

ConnectWise Control MSP Security Vulnerabilities Are ‘Severe:’ Bishop Fox

  • Reported on CRN
  • Multiple security flaws in ConnectWise Control
  • Could allow hackers to create and attack chain
  • Bishop Fox named eight flaws that they found
    • Cross-site scripting
    • CORS (cross-origin resource sharing) misconfiguration
    • Cross-site request forgery
    • Information disclosure
    • Remote code execution
    • user enumeration
    • missing security headers
    • insecure cookie scope

ActZero Announces Acquisition of IntelliGO to Build Cybersecurity Business of the Future

  • ActZero located in Palo Alto, California (USA) is an artificial intelligence-driven cybersecurity firm
  • IntelliGO headquarters in Toronto, Canada provides cyber security services
  • No details announced

Beringer Technology Group Kicks Off 2020 by Acquiring DeckerWright Corporation, Expands Presence in Northern and Coastal New Jersey

  • Beringer Technology located in Maple Shade, New Jersey (USA), provides managed IT services, BDR, cloud based computing, unified communication solutions along with Microsoft Dynamics 365 and Microsoft Office 365
  • DeckerWright Corporation located in Red Bank, New Jersey (USA), provides managed IT services, Network security, BDR and cloud hosting solutions
  • "The acquisition of DeckerWright Corporation fits in with Beringer's strategic growth plan," explained Craig Beringer, CEO & President. "They are in a great location with blue ribbon clients, and an experienced team that can immediately contribute to our continued success."
  • No details announced

 

Brisbane MSP and PC reseller Stardot bows out, citing tough retail market

  • Reported on CRN
  • Brisbane-based PC reseller and IT services provider Stardot Technology will close its doors after just over eight years in operations
  • Dahlenburg cited challenges in the retail market, specifically with Stardot’s ability to compete with larger retailers and drop shippers

Novatech Launches New Managed Office Solution for Business

  • Novatech located in Nashville, Tennessee (USA) provides managed IT, managed print, cloud solutions and cyber security services
  • Announces availability of Managed Office which a palette of managed print, managed IT, cloud and cybersecurity services
  • “The information age has progressed rapidly since it began nearly four decades ago, and savvy business leaders recognize they need to approach technology radically differently than they did even 10 years ago,” said Novatech CEO Dan Cooper. “One important element of this transition is to outsource capabilities that are better handled by experts. It’s no longer practical — or cost effective — for firms to stay abreast of rapidly evolving solutions such as the cloud, cybersecurity, document printing and storage. Yet, not having expert capabilities puts them at a competitive disadvantage and, potentially, at extreme risk.”

TeamLogic IT Opens in Denver

  • TeamLogic IT opens office in Denver, Colorado (USA), provides managed IT services along with technology support
  • Franchise owned by Tim & Claudia Pillow
  • Denver office is the 200th office opening for the nationwide franchise



NexusTek Appoints Chris Wheeler as Chief Financial Officer

  • NexusTek located in Denver, Colorado (USA)m provides managed IT services along with IT outsourcing solutions
  • Announces  appointment of Chris Wheeler as CFO
  • Wheeler replaces Corey Sisler



 
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PremiumMemoirs of a Copier Sales PersonSales

A Secret Tip for Prospecting via Email

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I's like to make a long story short, however that may not be the case with this blog.  I figure it out as I continue to write.

A few days ago I had a lead come in for a production copier. When I opened the lead I saw that the person requesting information was from my home town. 

Since my home town is small I knew exactly where he lived or worked. It was a town house complex and I thought he might be running the business from that location, but production print?  Thinking that was not possible.

I dialed and connected with Scott. I made my intro and waited for his response.  Turns out this was not a lead at all but someone who had attended a webinar and the manufacturer thought this was a lead.  Later in the call I find out that is company downsized and he was looking for a job.   His last job saw him as Manager/Director of Production and Digital Printing and he has more than 20 years experience. 

We spoke about the industry for some time covering production, inkjet and then landed on grand and super wide format technology. It was a great chat. I then offered up some of my knowledge as to where he might find employment in our industry.  We ended the chat with a decent relationship because we were local, and we had the same interests with print technology.

Since January was such a **** month for me I knew I had to get to prospecting again. But at this time I wanted to set my sites for higher end and multiple print devices rather than staying in the SMB place.

In most cases cold calling on the phone is a waste of time for me.  What I mean by that is I could role through 30 calls and not speak with one DM, and then when I get that DM on the phone I get tongue tied because they caught me by surprise by picking up the phone. LOL

My plan this time was to play detective on the phone and the web to see if I could did up some email addresses for these DMs.  I targeted 5 accounts and after much research and a few phone calls I was able to get three email addresses.

Now I have those three email addresses......what is my subject line going to be and what is my message going to be?  I was lost because I didn't want to waste my time and send an email that won't be opened along with sending and email that was not authentic.

I needed some help. Remember that so called lead that I spoke with the other day?  I thought I had helped him and why not give him a call to see if he could help me?

I got Scott on the line and told him my plight about emailing and asked him these questions.

1) Since you were in charge of print production facilities what subject line would make you open and email?  Scott's response was anything that had to do with an event, education or new technology.

2) Not that you opened the email what type of message would lead you to contacting or meeting with the rep for new technology?  Scott replied with that message would need to address media, substrates, receiving sample prints or has a sentence or two about technology.

After getting that info I was ready to in fact I sent him a copy of my email with the subject line of "5th Color Wide Format Technology" in the message of the email I kept it short and sweet with.

Recent improvements in wide format latex ink technology now allows for 5 colors.  In addition the ability to print on gloss, matt, clear vinyl, fabric and cling. 
Would you be available for a short meeting to provide samples and answer any questions?
Three emails were sent yesterday and one reply came back with let's meet!  Wow, I was excited to say the least.
But here's the lesson I learned about emailing. Forget all of the stuff you read from on-line marketers, those self-called sales guru's on Linkedin.  Call a DM with one of your accounts and ask them the same questions I did. Then craft your email and send to the DM and ask how this looks.
You can do this for all of your verticals and I'm sure you have a "C" level or buyer in each one of these markets. 
Moving forward I will be reaching out to more of my existing contacts and asking them for their help. I mean why not, you helped them.
I did ask myself if I just happened to hit on this email because I was there at the right time. We'll see when I meet with that person. However the plan is to change my emailing for prospects for now and I'm thinking I'll get a much better return because of the research I will do with my existing clients.
-=Good Selling=-
 
2 comments
This Week in the Copier Industry 15 Years Ago

This Week in the Copier Industry 15 Years Ago (Last Week of January 2004)

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This week and last week have been a tough go for me.  Packing everything into the end of 2019 and getting the flu right before Christmas has taken it's toll for orders in January.  Thank goodness quarters are 3 months! I had a great pipeline for January, however almost I couldn't get much of it to move.  Okay so I have an even better pipeline for February thus it's time to make things happen!

Enjoy all of these threads from 15 years ago this week!

Peerless Systems Announces Everest Family of MFP Controllers; New Controllers Based on Sierra Techno

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document products rely on a core set of imaging software and supporting electronics, collectively known as an imaging controller. Peerless' broad line of scalable software and silicon offerings enables its customers to shorten their time-to-market and reduce costs by offering unique solutions for multiple products. Peerless' customer base includes companies such as Canon, IBM, Konica/ Minolta, Kyocera, Legend, OkiData, Ricoh, Seiko Epson and Xerox. Peerless also maintains strategic partnerships
Topic

IKON PROFITS ON THE............

Guest ·
with Konica-Minolta. Combined with IKON's powerful mix of color technologies from Canon and Ricoh, IKON's color portfolio is unmatched, and early results give us added confidence that this product will be a great contributor to strong color performance for Fiscal 2004. "We also made substantial progress in improving our financial flexibility in the first quarter of Fiscal 2004. In December, we announced an agreement with GE Vendor Financial Services, which will effectively transition IKON out
Topic

Ricoh 1085 & 700 Print Controllers

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Looking for a print controller for a Ricoh 1085 and also a Ricoh 700/551.
Topic

Sales Info Guide Removed

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Had to remove the sales information guide upload. It is copyrighted and propriority Ricoh material and we can't post it here. Sorry Guys! Graham
Topic

New Riso Technology

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, hereinafter referred to as "Riso Kagaku" ), have jointly developed a high-speed printer based on ink-jet technology. The ORPHIS HC5000 will be launched on Tuesday, December 9, 2003, by Riso Kagaku. With a print speed of 105 pages per minute*1, it is the world's fastest*2 full-color business printer. *1 For A4 size, long-edge feed, simplex, continuous printing in standard mode. *2 Based on sheet-feed type full-color print-on-demand printers available as of October 2003. The ORPHIS HC
Topic

AF200 Printcon

Guest ·
Any chance of sourcing as many of these as possible, or do we have more chance of winning the lottery???
Topic

Xerox DC2101

Guest ·
Xerox 2101 w/fiery LCC & Stitcher $46,399 cpc is .0039 monthly min is 200K
Topic

New Copier ETAs

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The latest info I have is 2232/38 Mid February. The 2013/2015/2018/2035e/2045e Late February or early March. Anybody else have any insite.
Topic

Canon iR 8500

Guest ·
CANON iR 8500 w/Fiery Finisher K1 $23, 650 cpc os .00459
Topic

Canon iR 105

Guest ·
Canon iR 105 w/Fiery paper Deck and Saddle Stitcher $43,199 cpc no 290K min .0035
Topic

Need AF220 Printcon270 (x 200)

Guest ·
We need about 200 printcon 270's and about 200 NIC 185E's.Can anyone get hold of this stock and forward some kind of pricing? Thanks Clifford Reed
Topic

Need Help 213d to replace MINOLTA 2001

Guest ·
Can anyon help, From Data Check there doesn't seem to be much differnce, except the 20ppm and ours is 13. Has anyone had experience with these.
Reply

Re: New Riso Technology

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adversely critique? Ricoh seems pleased with its r&d for the HQ master, but are they going to be willing (or able) to compete with such a shift in duplicating technologies like this masterless inkjet system? I hope this gives a wake up call to Ricoh to get off that company aquiring pot they've been squatting on and start getting a feel for what the market place is needs, catch up with their competition and improve with their proven technology innovation, that has been fairly quiet. Alas, I rant
Reply

Re: New Riso Technology

Guest ·
Power source AC100V, 50/60Hz, 12A or higher With 12 amps of power we're consuming as much power as a copier now! Item Specification Printing method Line head type, inkjet Resolution High-resolution: 900dpi equivalent normal resolution: 600dpi equivalent ( with character smoothing ) too much use of the word equivalent and line "inkjet resolution" Orphis? Whats in a name? Here is the meaning or the genesis of Orphis: after Orphis, a Mycenaean poet who rowed through the Dardanelles with Jason
Reply

Re: Fax 3310 & 4410 experiences

Guest ·
placed, ranging from the GESTETNER 9199's fax, 6002 copiers, 45pm printers, and 6513 color copiers, plus a few other things some smaller mfp's scattered around. Thanks everyone for the help.
Reply

Re: GBC Streampunch

Guest ·
life cycles on the individual dies. Ricoh and GBC are telling us that their will be a fix to the "chad" issue mid to late January. Has anyone had this problem or had a fix for it? Posts: 2 | From: Rocky Hill, CT USA | Registered: Wed January 22 2003 Docusultant Manager posted Tue December 30 2003 04:24 PM SH^T: I just sold my first one and am waiting to have it delivered. I was told the die life cycle was 500,000 pages by GBC and 5-8 million from big R. I do not know which one is right. How
Topic

Rumor has it

Guest ·
The Konica 8050 will also be marketed by Minolta (of course), AB Dick, Hamada, Ikon, and HP! It seems like the 8050 will get decent penetration.
Topic

A Glimpse into the future w/TECH STAR

Guest ·
copiers for a "good six months". Bob, being the ever so kind technician raised the lid of the copier for Mary. Mary being on the petite size had no problem lifting her onto the copier, however Bob (they all called him BIG BOB) had a much harder time saddling up on the system. Bob keyed in the email addresses, he then managed to press the print key for the copier. As the scanner finished the Plexiglas of the copier (oh, let me explain the plexi, a few years ago, someone had won a law suit because
Topic

2232/2238

Guest ·
Is 2232/2238 replacing just the CL7000CMF? I have a customer who just wants a printer not the copier portion. Will they be keeping the CL7000? Thank You Melissa
Reply

Re: Smart Web Monitor

Guest ·
Maybe, there is a better hardware config here. Why not propose the 2022SP? Propose it just as a scanning solution, then you can scan directly to the folder with out the need of Scan Router. No, passwords are then needed at the copier because the file has benn sent to the PC that is pass code protected. Then you are within the HIPPA comnpliance. 2022SP is $7,195 retail. To me thats les that $140 a month for a scanner solutiona nd I believe the 2022SP scans at 36ipm. Is that right. If you also
Reply

Re: Duplicator and sorting ideas

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up. What about taking the tractor...way too slow. That's why he has a pick-up...for all those jobs too long and hard for a car but need to be done quicker than a tractor. You Mr. customer, are like a farmer without a pick-up. You are doing hard jobs with a passenger car (Copier) and quick jobs with a tractor (Press or outside printer). You need that pick-up in between." Good Luck
Reply

Re: Duplicator and sorting ideas

Guest ·
Jim: As always, GREAT STUFF! I have been successful with selling duplicators in the P4P industry. I sell the CTP (Computer to Plate) technology as the only way to buy. I will show the customer samples in my "art porfolion" (as long as he likes the quality), I will then ask him how many jobs do you think you can pull away from the press every month? Once he gives me his answer, I have ammunition I need to cost justify the duplicator or move on to the next print shop. After this step we set the
Reply

Re: New Riso Technology

Guest ·
Well first thoughts are ink jet cpp @ .0235 is incredible. Paper, and the image dpi of 300 dpi, would lead me to believe that the best prints will be with special paper. If it is, you can say goodby to the printshop business. Ink jet resolution is not as good as laser. Will it handle 11 x 17? 8 shades of Gray, will not be ok for the p4p industry. This is the first of a new technology, you never know where the improvements may come from. It looks cool, it has the sizzle, the real test is the
Reply

Re: New Riso Technology

Guest ·
Don't let my reply above stop you from criticizing the thing. Let it out, man. I need to know anyway. And, believe me, it's almost impossible to offend me. Sell copiers for several years and you get numb.
Reply

Re: Leads in Arizona

Guest ·
NP Photonics http://www.npphotonics.com WHAT IT DOES It provides advanced optical components for the sensing and communications markets. EVENT 01-23-2004--Announced the appointment of a new Vice President, Sales and Marketing SALES NOTES potential opportunity to provide… - sales training programs - software and systems specific to the sales function - recruiting for sales professionals - products and services to support increased marketing activities; services may include PR activities
Reply

Re: Leads in California

Guest ·
. (AnalogicTech) 830 East Arques Avenue Sunnyvale, CA 94085 Phone: 408-737-4600 Fax: 408-737-4611 http://www.analogictech.com/contact/index.html -------------------------------------------------------------------------------- Aligo http://www.aligo.com WHAT IT DOES It provides wireless software solutions. (number of employees: 40) EVENT 01-19-2004--$10.5 million in a Series C round of financing SALES NOTES company expected to make purchases to support... - product development - marketing
Reply

Re: Leads in Connecticut

Guest ·
Cellular Genomics Inc. (CGI) http://www.cellulargenomics.com WHAT IT DOES It is a biopharmaceutical company focused on chemical genetics for drug discovery and development. (number of employees: 20) EVENT 01-23-2004--$22.3 million in a Series C round of funding led by Lilly BioVentures SALES NOTES company expected to make purchases to support... - product development potential opportunity to provide… - tools and services for product development activities - equipment and services for research
Reply

Re: Leads in Illinois

Guest ·
prospects™ for Illinois OptionsXpress Inc. http://www.optionsxpress.com WHAT IT DOES It provides online options trading and brokerage services. EVENT 01-20-2004--$90 million in financing from Summit Partners SALES NOTES potential opportunity to provide… - products and services to support increased marketing activities; services may include PR activities, collateral material development, advertising, and direct marketing services - marketing and advertising services to promote their web site
Reply

Re: Leads in Idaho

Guest ·
Medical Discoveries, Inc. no website currently OTCBB:MLSC WHAT IT DOES It is a biopharmaceutical research company that develops anti-infective technology. EVENT 01-23-2004--$1.1 million in a private placement SALES NOTES company expected to make purchases to support... - product development potential opportunity to provide… - tools and services for product development activities - equipment and services for research and development activities PARTNERS none stated PEOPLE Judy Robinett President
Reply

Re: Leads in Missouri

Guest ·
Divergence Inc. http://www.divergence.com WHAT IT DOES It is a genomics research and development company focused on pest control. (number of employees: 8) EVENT 01-19-2004--$4 million in financing from Prolog Ventures LLC SALES NOTES company expected to make purchases to support... - product development potential opportunity to provide… - tools and services for product development activities - equipment and services for research and development activities PARTNERS none stated PEOPLE Derek Rapp
Reply

Re: Leads in New York

Guest ·
Appilog, Inc. http://www.appilog.com WHAT IT DOES It builds and markets software and services to enhance IT systems performance and management. EVENT 01-19-2004--An undisclosed amount in a second round of funding led by Cedar Fund SALES NOTES company expected to make purchases to support... - sales and marketing - research and development - operations potential opportunity to provide… - sales training programs - software and systems specific to the sales function - recruiting for sales
Reply

Re: Leads In Oregon

Guest ·
Thetus Corporation http://www.thetuscorp.com WHAT IT DOES It develops software for non-text data classification, collaboration and search. (number of employees: 5) EVENT 01-23-2004--An undisclosed amount of Series A funding from Silicon Forest and Silicon Valley SALES NOTES potential opportunity to provide… - tools and services for product development activities - tools and services for software and application development - recruiting services for developers and engineers - products and
Reply

Re: Leads in Pennslyvania

Guest ·
GWS Photonics Inc. http://www.gws-photonics.com WHAT IT DOES It develops tunable components for use in dense wavelength division multiplex (DWDM) systems. EVENT 01-23-2004--$3 million in a Series B round of funding led by Apax Partners SALES NOTES potential opportunity to provide… - recruiting services for marketing professionals - tools and services for product development activities - products and services to support increased marketing activities; services may include PR activities
Reply

Re: Leads in Texas

Guest ·
AlterPoint, Inc. http://www.alterpoint.com WHAT IT DOES It provides network configuration management solutions. EVENT 01-19-2004--$6 million in Series B financing from Austin Ventures and Palomar Ventures SALES NOTES company expected to make purchases to support... - accelerated sales and market presence - product expansion potential opportunity to provide… - software and systems specific to the sales function - recruiting for sales professionals - products and services to support increased
Reply

Re: Need Help 213d to replace MINOLTA 2001

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the 213d is more of a graphics quality system which the Minolta is not. It is stictly business color. It is also at least two year old technology and they have had tremendous problems with the fuser oil web. it dries out much sooner than thought and causes a host of problems. when i was with minolta business solutions we had a lot of reliability issues with it. Neal
Reply

Re: SR 860 FOLDING WITHOUT STAPLING

Guest ·
There is a work around that is not sanctioned by Ricoh. You must take the staple cartridge out of the SR 860 and then defeat the sensor that tells the SR 860 that the staple cartridge has been removed. Or just remove the staple from the cartridge and defeat the sensor that tells the system it is out of staples. Make sure you try this with your techs blessing. Anyone know of any other ways to make this happen?
Reply

Re: 1232 SP and Envelopes

Guest ·
Art, if you remeber, could you tell me where you got this information, my techs are giving me a hard time with this and maintaining that RICOH will not support this. Thanks Brian
Reply

Re: 1232 SP and Envelopes

Guest ·
This came from Ricoh tech support web site, your guys are familiar with this, if not they should be logged on here and there. Does anyone have the web address for this? Art
Reply

Re: Compensation

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If someone has an idea that could make it work all across the board. For instance, a portion of my salary is paid as auto allowance so that Social Security doesn't have to be paid. The other difficulty is the fact that one person may sell $750,000 but get paid less than someone else who sells $500,000 because salesrep #2 got more margin. However, you can't bring G.P. into the equation because not everyone is working from the same "Sales Cost". My $10,000 sales may have $2,000 G.P. and pay me
Reply

Re: New Copier ETAs

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Well I wouldn't bet the farm on it yet BUT my source said at Ricoh said the 1013 was being replaced also. This is one we will have to verify. I will try to get more info.
Reply

Re: New Copier ETAs

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I spoke with a Ricoh product trainer yesterday about the new machines. He shared with me that the Aficio 1013 and the F were going away. The slowest we will have is the 2015. JG
Reply

Re: New Copier ETAs

Guest ·
I thought the new 2238 and 2232 were brand new units??? I have seen a brochure and they look like 1224's and 1232's. I sure hope they are not relabeled 7000 CMF's. Jim or anyone else have more info on this?? Thanks
Reply

Re: New Copier ETAs

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No pricing yet that I have seen on the 2015/18/18D, but the Savin equivalents (4015/18/18D) have all of the other launch information on Savin iLINK... including supply pricing ... I would imagine the release can't be too far behind.
Reply

Re: New Copier ETAs

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Seems my source at Ricoh was incorrect on saying the 1013 is being replaced at the same time as the 15 and 18. Wrong info from Ricoh? Can it be? Apperently there is a new low end macine in the works but no info is available at this time.
Reply

Re: Paperless Fax Reception

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Amanda A 4410NF will gave you the same results at less cost. IP/LAN faxing. And all the incoming faxes routed to an E-mail address and not printed. The email account must be made public to everyone in the office. Scanrouter Pro will also give you same results with most MFPs.
Reply

Re: New Copier ETAs

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My sources say that any lower end not 11x17 capable will not be built or offered by Ricoh. Maybe a relable is in the furture. JG
Topic

Paperless Fax Reception

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My customer would ideally like to send faxes by IP/LAN/Internet (which we can do) and receive them digitally (not having the fax print it out). Additionally they would like to be able to access the faxed information over the LAN and/or WAN. Is this possible and how is it done? Thanks for you time to respond! Amanda
Topic

ARE YOU GOING TO THE SHOW???

Guest ·
The On demand show in NYC at jacob javits center in March. Here is the link for the free pre-registration for the exhibit floor. Greg and Mike and others you can all register as members of the Print 4 Pay Hotel. Those of us from the East are going to have a small meeting, everyone is welcome!
Topic

CL 5000 IS THERE A FIX??

Guest ·
have a customer who is trying to run 300 consecutive black prints. he can't the system goes into a cycling mode after every 70 pages. Help!! Art
Topic

1 Million +!!!!!!!

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We just had a customer run 1,157,613 copies on their 2090 last month!!!! I was so blown away I had to share it with everyone. The amazing thing is the machine ran like a CHAMP! Just confirmed my belief that the 2090 can go head to head with the Canon box any day!
-=Good Selling=-
 
0 comments
This Week in the Copier Industry 10 Years Ago

This Week in the Copier Industry 10 Years Ago (Last Week of January 2010)

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Prospecting never ends, it's the daily grind that we have a love hate relationship with. Some days are good while most are not that good, however if you continue prospecting you'll never find your pipeline dry or be on the unemployment line.  Today I came up with an idea for crafting emails. Today I was prospecting very large clients via email. My idea worked!  I love it when a plan comes together.

If someone can tell me the location of the title picture, I'll give you a free premium membership comp for a month!

Enjoy these threads from 2010!

Konica Minolta partners with Wireless Logic to pioneer the use of remote diagnostics,

Guest ·
businesses everywhere. The service can also diagnose any faults or issues immediately; sending an email to the customer organisation and mobilising Konica Minolta to call out an engineer As a result, Konica Minolta has seen a reduction in its billing queue of 50 per cent and is experiencing significant savings attributed to early diagnosis and rectification of faults. Each printing unit is fitted with a GPRS module, embedded with a Wireless Logic SIM card that is remotely activated when the
Topic

We are the Copier Marketing arm of your company your sales reps always wanted!

Guest ·
In an effort to keep adding value and solutions for our members. The Print4Pay Hotel is exciting to announce a NEW Webinar " We are the Marketing arm of your company your sales reps always wanted!" Here's some prelim info on the Webinar: Having been in the printer and copier sales business for years, many of the processes used by the industry do not leverage the technology available to make sales reps and copier companies as profitable as possible. Manufacturers push MPS because they want to
Topic

Is there a different approach?

B13555 ·
economy the way it is, it's probably very unlikely you will see many posts or comments from those in the industry that are taged to a manufacturer, or role within the organization." Art explained: "Other than Ricoh members, there are almost 500 members that belong to Canon, Kyo, KonicaMInolta, Sharp, Toshiba, Sharp and Xerox. I'm not sure why they are not posting in the dedicated forums, most seem to be lurking (which is ok), I would like to see more activity in the other forums, however I can
Reply

Re: Is there a different approach?

Guest ·
Check this thread out: http://p4photel.com/eve/forums...76084491/m/162102322 What we need more of is open discussions for all. We're all in the same boat, whether we're selling Ricoh, Canon, Xerox, KonicaMinolta, Sharp...etc. Sharing our ideas how how to sell more, learn more about the competition, how certain third party software will enable a solution will all help us in the long run. Having a better group effort will help all of us, there are only a handful of us that will stay at one
Topic

WEEKAHEAD - the view from Reuters Asia news editors

Guest ·
to matter most this week: * CENTRAL BANKS: Asia shifting away from easy money * STOCKS BUCKLE: Slide shows signs of having more to run * EARNINGS: Samsung, Nintendo, LG, Canon, Toshiba, Hyundai * INTERNET SPAT: Google threat twist to U.S.-China tensions ASIA TIGHTENING Central bank week for Asia -- seen shifting from easy money -- with meetings in Japan, New Zealand, India and Philippines. Unlike the rest of Asia, Japan is still in an expansionary mood but will sit tight this week (Jan
Topic

Konica Minolta tackles document costs

Guest ·
printing with desktop drag-and-drop simplicity.” Vachiat notes: "From a variable data printing (VDP) point of view, Konica Minolta SA's offering can help businesses to eliminate costly expenses, reduce time and print wastage, and improve productivity.” According to Konica Minolta, VDP is still in its infancy in SA, but is beginning to gain momentum.
Topic

Sharp Takes Printing to New Frontiers: Introducing the Sharp MX Series Color and Mono

Guest ·
Mahwah, N.J., January 21, 2010 – Sharp Imaging and Information Company of America (SIICA) today introduced the new MX-C400P and MX-B400P color and monochrome laser printers. Augmenting Sharp’s Frontier Series, these new workgroup printers provide dealers and end-users with an easy-to-use printer that provides a low total cost of ownership and a robust feature set. Based on the award-winning engine of its MFP counterparts, the MX-C400P and MX-B400P deliver speed and functionality in a single
Topic

Ricoh launches high-volume digital colour press > Edit Post

Guest ·
and digital printing operations, faster turnaround times and reduced labour costs. Urgent jobs, short runs, and proofs, for example, can be easily re-routed from offset, to a digital workflow. ‘The Color Controller C-80 is a powerful colour server to streamline and control workflows. This is becoming ever more important in production printing,’ says Hezy Rotman, general manager, Kodak’s Print On-Demand Solutions Group. ‘We’re very happy to collaborate with Ricoh on developing a Creo Color Server
Topic

Analyst issues 'sell' recommendation for Sharp

Guest ·
Securities Ltd. in Tokyo, in a report. ''The shares have risen 60 percent in the past year. We believe that the stock will underperform owing to a peak in LCD panel revenue growth, overexposure to the Japan market in LCD and cell phones, and growing risk for subsidy decreases in the solar business.'' Sharp is the largest supplier of large-size LCD panels in Japan. The firm also has numerous information equipment businesses, including digital copiers/printers, data projectors, faxes, and
Member

Peter

Peter
Reply

Re: Is there a different approach?

GMAN ·
OK
Topic

Ricoh and California Polytechnic State University Open Digital Printing Laboratory

Guest ·
, the company has partnered with Cal Poly's Graphic Communication Department to benefit students and the industry alike. As the cornerstone of the laboratory, Ricoh donated a fully configured Pro C900S digital color production printing system to the university's Graphic Communication Department, with on-going service donated by IKON, a Ricoh company. The partnership was first announced at Print '09 in September of last year. The Ricoh Digital Printing Laboratory will provide benefits for
Topic

Ricoh and Equitrac Release Java-Based Version Embedded Print and Copy Control (PCC) S

Guest ·
Equitrac Corporation and Ricoh Europe Plc today announced the release of the fourth generation of Print and Copy Control™ (PCC) software, embedded for Ricoh's multifunction products (MFPs) and fully integrated with Equitrac's award winning Equitrac Office® and Equitrac Express® print management solutions. Print and Copy Control (PCC) improves information security, user mobility and accountability, while reducing waste and minimizing costs. PCC, which controls device access and tracks print
Topic

COMPETITIVE ALERT..........."Xerox Reports 4Q and 2009 Earnings"

Guest ·
COMPETITIVE ALERT..........."Xerox Reports 4Q and 2009 Earnings" 2009 Full-Year Results Xerox reported corporate revenues of $15.2 billion for 2009, down 14% from $17.6 billion in 2008. Equipment sales declined by 24% to $3.6 billion from $4.7 billion in 2008. Post-sale revenue declined by 10% to $11.6 billion from $12.9 billion last year. Net income for 2009 more than doubled from 2008, to $485 million from $230 million, largely due to cost and expense management. 4th Quarter Results Total
Topic

New University Copier Contract

Guest ·
during this process. It appears the time and effort invested will result in a contract that will bring substantial savings to the university – approximately $4 million over the fiveyear term. The selected vendor providing copier multifunctional devices under this new contract, pending final negotiations, is Xerox Corporation. Although Xerox is the current vendor for campus copier program, this new contract and its pricing are very different. This new contract affects every department on campus
Topic

IKON MDS

Ricoh914 ·
provide customers with continuous improvement over time.” About IKON IKON Office Solutions, Inc. (www.ikon.com), a Ricoh company, is a leading provider of innovative document management systems and services, enabling customers to improve document workflow and increase efficiency. IKON integrates copiers, printers and MFP technologies, and document management software and systems, to deliver tailored, high-value solutions, implemented and supported by its team of services professionals. IKON
Reply

Re: The Next One

txeagle24 ·
Considering Samsung's penchant for allowing other manufacturer's to relabel there product (Xerox & Muratec already relabel their A4) I'm curious as to whether Ricoh's A4 will be made by Samsung or Ricoh, particularly since Ricoh already relabels some Samsung printers. The other relabel option could be Lexmark because of the relationship they have w/ the Ricoh InfoPrint division. I love the new Lexmark A4 products offered to their BSD partners, by the way.
Topic

Océ Arizona 350 XT printer and Océ PlotWave 300 system receive 2009 BERTL’s Best awar

Guest ·
capable of producing rigid prints as large as 98.4 inches wide by 120 inches long. The extra width enables the printer to be used in a continuous imaging mode for rigid media up to 4-foot by 8-foot. Two rigid boards of this size can be mounted on separate vacuum areas of the flatbed table. While one board is being printed, the other can be changed by the operator. Since the printer never has to stop printing for a media change, users can significantly increase their net print production on boards
Topic

AUXILIO and Sodexo Partnership Earns Managed Print Services Contract with Palisades M

Guest ·
looking forward to the operational efficiencies and related cost savings offered through the AUXILIO managed print services program at our hospital,” said David Berkowitz, Chief Operating Officer at Palisades Medical Center. “We expect that the AUXILIO program will allow us to more effectively deploy our print resources while addressing issues of environmental sustainability.” “We are proud and honored to have the opportunity to serve Palisades Medical Center with our unique health care
Topic

KonicaMinolta loses NJ Dealer!

Guest ·
Word on the street is that Allister Business Systems has been bought by Kyocera. Seems the owner will stay on with a 3 year contract and they will continue under the Allister Business Systems name.
Topic

Ricoh Pro C900

Guest ·
- Street pricing seen in the print for pay marketplace: - Ricoh PRO C900 w/Fiery/saddle stitch/LCT/stapling finisher for $60,300 with color clicks for $0.042 and b/w clicks for $0.0079, with 11”x17” billed as one click.
Topic

Ricoh Launches New Aficio MFPs With App2Me Solution

Guest ·
Ricoh Launches New Aficio MFPs With App2Me Solution January 27. 2010 - Ricoh Americas is launching the latest additions to its monochrome Aficio family, the Aficio MP 4001/MP 5001 Series, which it rates at 40 and 50 ppm respectively, and incorporate monochrome network print and copy and color scan. The two new MFPs are also among the first to support App2Me, a new tool for customizing documents and streamlining workflow. The App2Me solution on the Aficio MP 4001/MP 5001 Series enables users to
Topic

HP releases direct printing customers to channel

Guest ·
Nadia Cameron 27 January, 2010 11:48:00 Tags: Imaging and Printing Group (IMG), HP HP is pushing more direct Imaging and Printing Group (IPG) customers through its channel in an effort to encourage partners to sell managed print services into the mid-market. HP IPG vice-president for South Pacific, Richard Bailey, said it was looking for ways to assist partners gain a stronger presence in the mid-market managed print services (MPS) space. He defined mid-market as 50-500 seats. “Historically, we
Topic

UPDATE 3-Canon forecasts growth; says won't sweeten Oce bid

Guest ·
) proposal to buy Dutch printer maker Oce NV ( OCEN.AS Canon, which posted eight straight years of profit growth before the global downturn in 2008, cut $2.6 billion in costs, broadened its ties with Hewlett-Packard ( HPQ.N [b] Continued... [/b]
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Ricoh Introduction of App2Me

Guest ·
Ricoh is pleased to announce the release of App2Me. This widget solution revolutionizes the way customers use their documents, enabling them to create customized workflows and execute them anywhere they go. Key Features Download widgets to any client desktop PC, laptop or Smartphone and use them on any Savin MFP enabled with App2Me. No matter where you go, your experience at each App2Me-enabled MFP remains completely personalized for maximum convenience. Widgets can be created to simplify
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batch print web tool now includes PDF

Guest ·
Ricoh is pleased to announce the availability of the new Wide Format WebPrint Tool. This batch print medium offers you the ability to direct-print HP-GL, HP-GL2 (HP-RTL), TIFF (CALS) and best of all, now includes PDF file formats through any web browser that can access the device’s IP address. Users can now change file parameters, create multiple file batch print jobs including PDFs, and print files from any PC that can access the IP address of the printing device, all without having the
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Ricoh Supports U.S. Department of Defense Standards with Notable Solutions, Inc.'s Au

Guest ·
solution partners and Ricoh's direct and dealer channels, focuses on two key areas: expansion of channel marketing opportunities for RiSVP members and simplifying solution access for Ricoh sales channels. By providing third-party products through Ricoh's RiSVP program, the direct and dealer channels have more opportunities for new revenue growth and a simplified sales process. For more information on RiSVP, please visit http://www.ricohalliances.com . About Notable Solutions, Inc. NSi is a leading
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Canon EXPO 2010 New York

B13555 ·
IT'S NEVER TOO EARLY TO PREPARE FOR TOMORROW. SAVE THE DATE NOW FOR THE Canon EXPO 2010 New York SEPTEMBER 1- 3, 2010 JACOB K. JAVITS CONVENTION CENTER, NEW YORK CITY In 2010, Canon will provide an exclusive, by invitation only, look into the future of imaging. Canon EXPO 2010 New York offers a unique opportunity to experience Canon technology – from innovative ways to create, share and manage images, to advanced business solutions that bring emerging and familiar technologies together, to an
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Xerox DocuColor 242

Guest ·
- Xerox DocuColor 242 w/embedded Fiery for $22,000 with color clicks at $0.049 and b/w clicks at $0.0129 with 11”x17” billed as one click. .
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Canon imagePRESS 1110S

Guest ·
- Canon imagePRESS 1110S w/Fiery/LCT/saddle stitch/cover inserter for $51,500 with b/w clicks at $0.0035 with 11”x17” billed as one click.
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Ricoh Pro 907EX

Guest ·
- Ricoh PRO 907EX w/controller/postscript/booklet maker/LCT/hole punch for $27,000 with b/w clicks at $0.0042 with 11”x17” billed as one click
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Canon IR Advance C9065

Flying_birdman ·
Has anyone seen retail pricing on this unit or even street pricing?
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EFI debuts Fiery VUE, says goodbye to printer drivers

Guest ·
EFI debuts Fiery VUE, says goodbye to printer drivers Jan 26, 2010 10:53 AM EFI (Foster City, CA) CEO Guy Gecht and Toby Weiss, GM/SVP of the Fiery division, waved goodbye to the print driver, this morning, as they launched Fiery VUE, "an innovative print application that makes publishing of professional-looking finished documents fast and simple for all office workers." Before printing to a Fiery-driven printer/MFP, the user can modify and preview the document on-screen in 3D. According to the
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Lead in Hawaii for Color Printer

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We've go t a lead for a color printer in Hawaii, please email if you'd like the lead, you'll need to be a premium p4p member for 6 or 12 months!1
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Lead for Midland-Lubbock, Texas 100 Plus Printers!

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Midland-Lubbock, Texas looking to replace the entire fleet and Managed Print. You'll need to be a P4P Premium Member (12 months)brbr This Lead is HOT!!! Please email me @ art@p4photel
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Panasonic Canada discontinues A3 Copier Distribution March 2011

SalesServiceGuy ·
Panasonic Canada put out a letter to all of their dealers this week that effective March 2011, A3 copier distribution will cease. No new A3 copiers will be introduced between now and March 2011. Parts, supplies and Technical support will be available until March 2018. Panasonic will focus on A4 MFPs, Fax machines, Scanners and Panaboard presentation products.
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Supply & Maintenance of Digital Multifunction Copiers

Guest ·
RFP2010-1, Supply & Maintenance of Digital Multifunction Copiers Closing Date: Feb 11, 2010 4:00:00 PM (local time) Municipality of Clarington Reference: RFP2010-1 Prequalification required: No PROPOSALS, clearly marked as to contents, for the requirements noted below, are invited to be submitted to the Corporation of the Municipality of Clarington, Purchasing Division, 40 Temperance Street, Bowmanville, Ontario, L1C 3A6. Proposals will be received until the specified closing time and date, on
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Color Printer Lead in Manhattan

Guest ·
Mid volume color printer lead in Manhattan, send me an email and sign up for Premium Membership here http://p4photel.com/eve/premium
Reply

Re: New sales chief starts at Great Copier Service Co.

Shaja ·
then to what I do now in the copier industry. Of course the technology is completely obsolete, but my experience buys me some serious credibility with our Print4Pay clients.
Reply

Re: Bizhubs and Alchemy

GMAN ·
Konica Minolta does not have a "built-in" ability with our MFPs to tie directly into Alchemy. If they truly want that enhanced functionality, you would have to add on an external eCopy ScanStation, which does have an optional module to communicate directly with the Alchemy software. If they could get away with just basic scanning, all Konica Minolta MFPs can "talk" to Alchemy (or any other software requiring scanning) via the twain driver. This allows them to initiate the scan right from
Reply

Re: Ricoh Introduction of App2Me

Guest ·
The Ricoh Family Group is pleased to announce the upcoming release of App2Me. App2Me is an integrated workflow solution to simplify print and scan workflows and make them personalized and portable, allowing users to customize the MFP operation panel to their needs, and have that customized view travel with them from one MFP to another. App2Me will be released with new model MFPs starting in January, and can be installed on some existing MFP models. Please see the App2Me website at http://www
-=Good Selling=-
 
0 comments
This Week in the Copier Industry 5 Years Ago

This Week in the Copier Industry 5 Years Ago (Last Week of January 2015)

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It's Friday night and just a little past 10:30PM. The first thread of the post is a blog I wrote five years ago with my prediction for the imaging aka copier industry for 2016.  Most of those predictions did not come true in 2016, however Ricoh did buy DocuWare last year, Mega dealers have substantially increase their geographic reach, and acquisitions of smaller office equipment dealers is running at a fever pace.

If someone can tell me the location of the title picture, I'll give you a free premium membership comp for a month!

Enjoy these awesome threads from 5 years ago this week!

Top Ten MFP Copier Industry Predictions for 2015

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ownstrategic branding and will no longer be defined as just selling copiers, printers, faxes, etc. 4) It did not happen last year, but maybe this will be the year that one of these three manufacturers throw in the towel. If one does drop, then I'd be betting it will be Sharp, Toshiba or Kyocera. 5) One of the Big 3 (Canon, Ricoh, KonicaMinolta) will buy a Document Management Software company. 6) 2015 will be the year of A4 devices !! I see 70, 80 90ppm devices A4 devices coming to market with the cost
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Konica Minolta South Africa extends product range with new Samsung machines

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" title="Paper could be the downfall of compliance "Paper could be the downfall of compliance Konica Minolta SA helps rhino orphans Samsung ProXpress M4070 multifunctional printer bizhub Not only does the ProXpress M4070 range merge high productivity with cost efficiency, it also provides high-speed printing of up to 40 pages per minute (PPM). Powered by a 600MHz Cortex-A5 processor, the M4070 includes Rendering Engine for Clean Pages (ReCP) technology, to sharpen the edges of positive texts and
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Canon U.S.A. Responds to Customer Needs with New imagePROGRAF iPF670 and iPF770 Large Format Printers

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MELVILLE, N.Y. — Canon U.S.A., Inc., a leader in digital imaging solutions, announced three new affordable large format printers and a newly enhanced Canon Alliance Partner Program (CAPP). The 24-inch imagePROGRAF iPF670, the 36-inch imagePROGRAF iPF770 printers, and the imagePROGRAF iPF770 MFP M40 Scan-to Print/File/Share System provides cost-effective solutions for low-volume, on-demand print environments. These models support a variety of applications including: posters, presentations
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Toshiba's Hybrid Cloud Networking Solution Wins 2015 Internet Telephony Product of the Year Award

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surpassing 6.5 trillion yen (US$63 billion). To find out more about Toshiba, visit www.toshiba.co.jp/index.htm . For additional information, or to purchase Toshiba telecommunication products, visit http://www.telecom.toshiba.com for an Authorized Toshiba Dealer. To subscribe to the Toshiba Telecom Blog, visit http://blog.telecom.toshiba.com/ . Follow us on Facebook (ToshibaPhoneSystems), Twitter (toshibaphonesys) and LinkedIn (Toshiba-telecommunication-systems-division). © 2015 ToshibaAmerica
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Epson Partners with Print Audit to Expand Portfolio of Managed Print Services

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Audit’s Facilities Manager platform, which is an easy to use tool designed to remotely collect meter reads, automate supplies fulfillment and report service information for managing fleets of printers, copiers, fax machines, and multi-function devices. The platform enables resellers and IT professionals to maximize productivity by ensuring every facet of printing costs is accounted for. “Print Audit is dedicated to providing customers with a streamlined yet robust MPS solution and certification
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Ricoh receives kCura's Orange-level Relativity Best in Service status

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company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo , Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2014 , Ricoh Group had worldwide sales of 2,195 billion yen based on the IFRS accounting standard (approx. 21.3 billion USD ). The majority of the company's revenue comes from products, solutions and services that improve the interaction between people and
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Toshiba Profits Soar, Exits North American TV Business

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TOKYO - Toshiba said Thursday it was getting out the North American television business and selling its brand in the market to Taiwanese manufacturer Compal Electronics, as the conglomerate reported soaring nine-month earnings. The Japanese company, which is involved in a range of businesses from power generation, transmission systems and medical equipment to computer chips and laptops, pointed to slowing TV sales for the decision to stop development and sales of televisions in North America
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Re: This Week in the Copier/Office Equipment Industry 10 Years Ago Fourth Week of January 2005

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I am out of the office on annual leave until the 26th Jan. In my absence please contact 01983 406522. Thank you
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Re: This Week in the Copier/Office Equipment Industry 10 Years Ago Third Week of January 2005

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I am out of the office on annual leave until the 26th Jan. In my absence please contact 01983 406522. Thank you
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DLZP Group Partners with Canon Information and Imaging Solutions, Inc. in Rolling out the Enterprise Imaging Platform Solutions

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RICHMOND, Texas — DLZP Group, a leading provider of PeopleSoft application implementations and upgrades, announced today that it has become a Solutions Partner for Canon Information and Imaging Solutions, Inc. (CIIS), a wholly owned subsidiary of Canon U.S.A., Inc. DLZP Group, expert in using wearable technology to automate warehouse operations, will provide solutions leveraging Canon’s Enterprise Imaging Platform (EIP) and the latest wearable technology, such as the Optical Head-mounted
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Ricoh : Patent Application Titled "Sheet Processing Apparatus with Pressing Unit, and Image Forming System" Published Online

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By a News Reporter-Staff News Editor at China Weekly News -- According to news reporting originating from Washington, D.C., by VerticalNews journalists, a patent application by the inventor YAMAMOTO, Kazuya (Kanagawa, JP), filed on September 23, 2014, was made available online on January 22, 2015. The assignee for this patent application is Ricoh Company, Limited. Reporters obtained the following quote from the background information supplied by the inventors: "Example embodiments relate to a
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Industry Leaders Converge at GOA 2015 to Showcase Wide-Range of Applications

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workflow solutions, and 3D visualization. Live demonstrations on the Kongsberg cutting table featuring cutting on various substrates will take place, and attendees will receive free samples! Konica Minolta Business Solutions will feature its popular bizhub office printers and bizhub PRESS production print solutions at Graphics of the Americas. Attendees will have a first-hand look at the company's award-winning color, and monochrome, multifunctional products (MFPs). Printware will demonstrate its
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Canon Wraps up 2014 with industry awards and accoldades

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Gartner evaluates a provider's "prospects for success by analyzing its view of the market, service operating model and strategic plans for growth and service improvements." Buyers Lab LLC (BLI), a leading imaging industry analyst for multifunction, copier, printer, scanner and software solutions, awarded three 2015 Wide Format Pick Awards to Canon in the second half of 2014. In addition, the imagePROGRAF iPF680/iPF685 printers have been awarded the Outstanding 24" Color Wide Format Technical
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January 26, 2015 KYOCERA Document Solutions America Wins Ten Buyers Laboratory ‘Winter Pick 2015’ Awards for Outstanding Multifunctional Products and Energy Efficiency

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compatibility, the ECOSYS M3550idn has been honored with the BLI Winter 2015 Pick for Outstanding A4 Monochrome MFP for Mid-Size to Large Workgroups. This 52-ppm desktop multifunctional printer proved to be highly reliable, requiring no service of any kind over the 125,000 impression test duration. Outstanding Achievement in Energy Efficiency Kyocera continued to validate its commitment to 'best in class' energy efficiency. When compared to comparable monochrome MFPs in its speed class, both the
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Using 3D Printing, MakerBot and Feinstein Institute for

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another matter. That’s where 3D printing comes in. A 3D printer can construct scaffolding, which can be covered in a mixture of chondrocytes and collagen, which then grows into cartilage. “Making a windpipe or trachea is uncharted territory,” noted Mr. Goldstein. “It has to be rigid enough to withstand coughs, sneezes and other shifts in pressure, yet flexible enough to allow the neck to move freely. With 3D printing, we were able to construct 3D-printed scaffolding that the surgeons could
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Re: Top Ten MFP Copier Industry Predictions for 2015

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Not liking the Kyocera part of #4 at all. On the other hand really liking # 10 Add: Color equipment will become more prevalent with costs of color equipment continuing to drop and coming more in line with monochrome.
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Re: Top Ten MFP Copier Industry Predictions for 2015

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5) - Canon bought a very large stake in one last year(Therefore). Locally hosted or cloud based.
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Re: Sharp Issues Profit Warning

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I do remember when ikon dumped sharp, and sharp was a dominant player them. After Ikon, Sharp not doing so well with copiers
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Re: Leapfrog Managed Services from Muratec

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Originally Posted by txeagle24: Bottom tier manufacturer reaching for straws by starting an MNS program for their small number of dealers. I predict this will end poorly. Agreed. Let's look at the history. Multifunction Printers -- Commoditized by the copier industry Managed Print Services -- Used as a buzz word for marketing purposes. Does anyone even know what true MPS is anymore? Now even RFP's contain the term Managed Print Services and it does not mean what they think it is Managed
Member

Member

Comment

Re: Top Ten MFP Copier Industry Predictions for 2015

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I really like number 4, and I believe #7 is going to happen sooner than we expected. I hold out hope as well.
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Canon iR 1025 - Still Active?

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Hey Gang,   Can anyone confirm if the:   imageRUNNER 1025 imageRUNNER 1025iF imageRUNNER 1025N   Are still active.  If not - when did they clear out and what directly/indirectly replaced them?   Thanks!   - Jake
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Strange Call Today from Someone in NYC

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out who they were. Personally, I'm thinking someone at Sharp or affiliated with Sharpwas pissed that the title of the weekly email was "Could Sharp Be Back in Trouble". Hey, I could be wrong, but that's my gut feeling which I'm entitled to in the USA! Just my two cents of someone wasting my time and theirs.
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eFileCabinet Reports Triple Digit New Sales Revenue Growth in 2014

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LEHI, Utah , Jan. 27, 2015 /PRNewswire/ --eFileCabinet, Inc., a leading provider of Document Management Solutions (DMS) software, saw triple digit sales revenue growth for both its cloud and on-premise platforms. With revenue growing in excess of 108%, and now with more than 11,000 customers and over 149,000 users, eFileCabinet continued to see impressive growth not only among its top five vertical markets of Accounting, Finance, Insurance, Healthcare, and Government, but in numerous other
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Disruption Without Destruction

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Disruption Without Destruction by Print Audit There comes a time when every industry reaches some kind of inflection point and dramatic change is required to enable survival, let alone growth. Whether it’s a disruptive technology or a disruptive new business model, “change or die” is a mantra we all must look squarely in the eyes at some point in our professional lives. Read more of this post
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Re: Sharp Issues Profit Warning

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Sharp has been down this road before. They have a history of surviving. Remember when IKON dropped Sharp? Everyone thought they were doomed. They are still here today. I think they will overcome this storm.
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Re: Sharp Issues Profit Warning

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Remember when Global Imaging dropped Sharp?
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Re: Leapfrog Managed Services from Muratec

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Focusing on gaining more market-share in the copier industry is a fool's game, unless you're the manufacturer. Dealers that hope to be around profitable in the future have to find alternative revenue streams, because the fact of the matter is that not everyone needs a $15,000 A3 MFP when in many cases a $1,000 A4 MFP will do. For the dealer community, it has to be about capturing profitable recurring revenue streams, whether that be through SaaS solutions, MPS, Managed Services, BPO, etc
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Re: Strange Call Today from Someone in NYC

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Art, You know that something similar happened to me when I posted a similar question. Someone high up in Sharp USA contacted my boss, even though my blog is a personal blog, and complained about me questioning where Sharp was headed. As a courtesy to my Boss I pulled the article but I ended up blogging about the incident which still spoke to the same issue. Vince
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Re: Strange Call Today from Someone in NYC

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They just can't stand the bad press. I still think they are headed towards going away. I mean how long can you continue to sell machines at such low margins and remain in business. I think eventually all these branches will be sold for pennies on the dollar at some point. at some point someone may realize they need to stop subsidizing the direct losses with the dealer channels profits. i remember sitting in the Ricoh dealer meeting a year ago and Corridi or one other Ricoh exec said "believe it
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Re: Sharp Issues Profit Warning

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Ricoh doesn't have the money to buy anyone else. Let alone, I doubt they want to go down the acquisition road again after thenIkon fiasco. Samsung is the one who has the cash to buy anyone in the industry. Year before last they had 32 billion in cash on hand at year end they had to spend for tax purposes etc.
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eFileCabinet Document Management Software Certified with Epson WorkForce® Scanners

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local network or as software-as-a-service (SaaS) via the cloud. With more than 12 years in the document management software industry, eFileCabinet is the trusted choice for over 145,000 users worldwide to store, protect, and share their valuable and confidential data. Learn more at eFileCabinet.com or call 877-574-5505. About Epson Epson is a global innovation leader whose product lineup ranges from inkjet printers and printing systems, 3LCD projectors and industrial robots to sensors and
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IMPACT NETWORKING, LLC NAMED NO.1 DOCUWARE DEALER IN THE AMERICAS

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Impact Networking, LLC, the largest independent office equipment and document technology provider in the Midwest, was named the No. 1 DocuWare integrator based on overall 2014 sales revenue in all of the Americas. DocuWare, a global provider of software for managing documents and business work process, also announced that 2014 was their best year in company history. This accomplishment also earned Impact continued membership in the exclusive 2015 DocuWare Diamond Club, which is awarded to the
Member

Reply

Re: Toshiba Profits Soar, Exits North American TV Business

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see, at the drop of the hat, big companies can decide to pull out of unprofitable businesses.

Re: Leapfrog Managed Services from Muratec

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Bottom tier manufacturer reaching for straws by starting an MNS program for their small number of dealers. I predict this will end poorly.

Re: Sharp Issues Profit Warning

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yeti< no I don't, when did that happen?
-=Good Selling=-
 
0 comments

Ask Me Anything

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Last Thursday I launched our first installment of Ask Me Anything.  For 2020 I was trying to think of something unique, different and not over played in the copier industry. In fact I know of no one or company that has offered this in our industry. Thus, why can't I be the first?

In our first installment I was able to connect with a somewhat new rep in the industry.  She was there to pick my brain on different ways and or rules of prospecting.  At this point in my career I don't have to prospect as hard as I used to because I've built that book of business.  However if you don't add net new business to your book each and every year it's just a matter of time before that book of business will dwindle to nothing.

Companies move, companies get bought, they go out of business, they merge with another business is just the tip of the iceberg on how those accounts can be lost.  This something you can't control even if you have great relationship with multiple contacts in the company.  One day they're here and then next day they're gone. POOF!

The same can be true of your contacts and decisions makers.  Retirement, the axe, moving to a new job with a new company and yes even death can be mixed into that equation of why x amount of accounts will be lost each year.

Years ago I was in to see a client about his wide format firm. In recent years he wasn't printing as much, in addition he was near the end of term for his lease. I remember this like it was yesterday, we met on a Friday afternoon at the shore.  We went over the remaining payments on the existing lease, reviewed what's new and then the pricing.  All was well, as I was writing up the paperwork I was happily mauled by the cutest little puppy that came in from his walk.  After a few minutes the papers were signed (back then we hand wrote the orders in front of the client), I thanked the client, gave the pup a pat on the head and ended my week. 

Monday morning I turned in my handy work and started working on the next deal. I guess it was about 1PM when I received an email that the leasing company was going to require a PG for this lease. I wasn't sure why since the last lease didn't need it.  I figured different leasing company equals different wants and needs. In a few minutes I called my clients office asked for Bill and I was met with a sorrowful answer that Bill had a heart attack(46 years old) and died on Sunday. True story, bad news for the family, the company and the puppy. 

Let me get to a brighter note.  On the Ask Me Anything installment I suggested several different ways to prospect rather than making phone calls.  I'll list a few everyone.

  • The six foot question, means that whenever you get withing six feet of anyone you'll engage with them and one question that you want to ask is what they do for a living. Followed up with who do you work for, what do you do, where are they located and then pop the question about what type of print devices they have and who the decision maker is.  Don't ask don't get.
  • Drive by Saturday, did you ever drive by an account that you cold called during the week on a Saturday.  Did you happen to notice if there was a car in the parking lot or not. Many times there is and who do you think that person is?  Ah grasshopper in most cases it is the head honcho, and what a great time it would be to stop in. It's mano e mano time!
  • Volunteer, some of us do and some don't, but if you're a newbie and looking to lite the up the sales board then volunteering at one of the largest charities in your county can reap huge rewards. Start at the bottom, work your way up to the board and you'll be rubbing shoulders with high end business owners who also like to give back.  Nothing better than giving back and meeting some of the top business leaders in your community.

Yup that's a few of the talk tracks we had that evening.  Every second Thursday of the month at 8PM (EST) until Memorial Day I'll be live on Zoom.  It's free, it's fun and remember to Ask Me Anything because I want to give back to you.

Here's the link for the next installment, make sure you RSVP (if you're not a member of this site you'll need to register, it's FREE), then hit the RVSP on the calendar and I will send you your invite. We're only taking 5 at time because our time gram is 45 minutes or so. Here's the link hope to chat with you soon!

Here's the link to become a member (FREE)

-=Good Selling=-

 
2 comments
R.J. Stasieczko

The Birth of The Imaging Channel's New Competitors

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"Innovators rarely have the skills of the industries they disrupt. Many times, the old way becomes overconfident that their abilities to perfecting what was, will defeat the innovator's skills in improving what it should be."

Over the last 18 months, I have been on a bandwagon to educate the dealers on the importance of delivering customer-centric solutions. Unfortunately, Today many in the Imaging Channel, are still more focused on outdated processes and products then customers.

My friends, it is 2020; we started a new decade, and it is time for the Imaging Channel's actors to switch their mindsets from products to solutions based on customer realities.

The Imaging Channel's greatest threat is their unwillingness to modify the deliverable aligning to today's customer realities. This procrastination of modification will cause outsiders to invade the channel. Many dealers and some manufacturers believe they control what the customers buy. In other words, some believe customers have no means to explore options that exclude the processes used by the current channel's actors.

Disruptive innovations are about a process, a process that reinvents the old delivery mechanism. Yes, Innovations can include products; however, it's the processes in the product's go to market strategy which disrupts the old-way. In nearly all disruptions, the innovators looked at what the old-way was doing against what was best for the customers they serve.

The Imaging Channel understands the reality of declining print; they know the truth of over specking and overselling; they know there is data available to help them improve; they know that 2000 sales mythologies are past the expiration date of relevance. However, even though most of the channel's actors know they must modify their deliverables - to align closer to the customer's real desires, they remain status quo.

Those outsiders who intend to invade will start with an education process to the channel's customers. The outsiders will have zero baggage to yesterday's rules, and these outside invaders will bet that the channel's stubborn complacency will continue a little longer.

Most disruptions are a result of the old way fighting to keep things as they are. Mature industries become product-centric because the modifications needed to remain customer-centric is too painful to their current circumstances.

"Deconstructing is always the first step in constructing a new relevance."

Disruption is built as innovators listen to the arguments of the old way to keeping things as they were. These arguments define the selfish importance of the processes the old way fights to save. These arguments define for the innovators the product-centric mindsets of those they intend to defeat by delivering a customer-centric approach. 

"The old way is consumed by the innovator when the old way miscalculates the timing of current relevance."

I challenge my friends in the Imaging Channel to use their imaginations as they listen to what outdated processes their peers insist on keeping relevant even though that relevancy is contrary to the market and customer realities. Then develop a new path for their business to align with both customers and market realities.

Any time a mature industry needs to argue how relevant their products are, they are giving birth to a product-centric mindset. Innovators think with a customer-centric mind. Innovators understand customers don't buy products customers buy desired outcomes. Innovators sell products that create a better means for customers to reach those desired outcomes.

The entire Imaging Channel must understand that over-specking and over-selling based on outdated processess is creating a path for the innovative disruptor right to your customer.

I suggest instead the Imaging Channel disrupt itself. 

"Status Quo is the Killer of all that will be invented."  

Ray Stasieczko  

CEO/Founder TEASRA,The Innovation Channel and Host of The End of The Day With Ray! https://www.endofthedaywithray.com/

 
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