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10 Years in the Cloud

January 2019

Copier Quoting Tool Could Add Weeks of Selling Days Every Year

Usually I take Friday nights (yah I know it's Monday) off from writing a blog. My Friday's are usually spent relaxing with access to my iPhone or PC, and watching Gold Rush and ZNation. 

I had a call from my buddy Jesse with Pahoda Imaging while on my way back to the office from an appointment.  Jesse is the smartest dude when it comes to marketing copiers on line. He's got his stuff down!

Jesse sends me this link to check out one of his copier sites that he's just built.  He told me that it took over a year to develop.  The site I was visited was AWESOME! It's a quoting tool for copier sales people. Whether you're a beginner, novice or and expert this Jesse's software can save a tremendous amount of time.

Where I work, we have some automation with quotes, but even I struggle when I need to present multiple quotes and or options. I had always wished there was a better way.

Time for me to generate pricing and a proposal is probably about 20 minutes for a finished product (ms word doc with company info, and graphics).  With Jesse's web based quoting tool, I can cut that time by 70% and also offer multiple options. 

On average I will produce 15 proposals/quotes each month.  With using Jesse's quoting tool I can save countless hours per month.  Using that software for a year would save me almost 48 hours and give me back a week of selling time.

Jesse's site is developed to make quoting copiers simple and easy. In addition the site delivers a high quality visual experience for the reps and the clients. I was amazed that I was able to develop a quote for three different copiers in a matter of minutes and not hours. I could then pick and choose options (options are good) and have the purchase price and or lease price (any term) pop up next to the option.

I was also excited that the quote could be sent directly to the client or downloaded for a hard copy.  The web version also allows the client to see a video of the product along access a link for the brochure and even an acceptance button to order the copier. 

I asked Jesse if he would be willing to show his copier quoting tool via webinar. Jesse agreed thus we have set three dates on our Print4Pay Hotel calendar. Time frame is going to be about 20 minutes and I'm guessing this will be one of the best 20 minute webinars of the year.  Keep in mind that the time we save on quoting/proposals allows us to spend more time prospecting and closing.

Here's the link for the Perfect Copier Webinar dates

-=Good Selling=-

Hey Sales Leaders: Is Your Sales Team Still Partying Like It Is 1999?

I never meant to cause you any sorrow
I never meant to cause you any pain
I only wanted one time to see you laughing
I only want to see you laughing in the purple rain
Prince

This blog isn't meant to cause you any sorrow. This blog isn't meant not to cause you any pain.

Allow me to take you back a few decades, the Thomas Guide was a sales reps best friend. It was the spiral-bound version of what our present day smartphone GPS accomplishes.

Remember carrying around both a pager and a cell phone?

How about taking photos and having no clue how they'd turn out?

All of this got me thinking...

Many sales leaders have their sales team still partying like its 1999

STOP LIVING IN THE PAST

Many sales leaders are still guiding their sales teams using the same techniques and methodologies they were using in the 1990's.

Traditional sales methodologies is what a vast majority of companies built their success around. Sales reps pestering the crap out of prospects in the forms of cold calling, tearing down doors, battling gatekeepers and other fiendish methods; all to do one thing - sell their wares.

Is this still happening in 2019, 20 years later?

Stop trying to create a new sales life with old thinking and habits. Every stage of your sales life will require a new you and a new way of thinking. Education has its levels and so does your sales life. You, as a leader, must learn to do better. Elementary thinking won't get your sales team the mastered sales life they deserve.

  • Do you have your sales team doing phone jamming sessions two to three times a week for 60-90 minutes at a time?
  • Do you have your sales team interrupting prospects to persuade them why they should meet with them based upon, "Can I swing by to introduce myself?" or "Can I save you money?"

The major problem with this grunt work type of tactics is it still exists. I'm not here to say traditional is dead and no longer has a place in sales but what can be done to enhance it?

Some traditional methods of prospecting wastes precious time and positions sales reps as the schleppers everyone tries to avoid like the plague.

In 1999, sales reps were taught skills dealing more with tasks than with purposes. They were trained based upon their levels of expertise around prospecting, influencing, demonstration techniques and a plethora of outlandish closing techniques. Telephone scripts, demonstrations scripts, objection handling scripts or "this is what you say when this happens" scripts; I cringe as I guarantee 1999 is still alive and well within many a sales team.

AN ANALOG MINDSET STILL EXISTS IN 2019

Analog sales leaders grew up in the analog age. You learned how to close deals before the advent of the digital age. Some of you still believe your sales reps not your customers are in control of the buying process. Some of you still believe your clients and prospects will flock to your sales reps if only they knew how great their products and features are.

I bet your sales playbook includes the art of pitching, more pitching and pitching even harder via email, banging the phone; all while spraying and praying all over your marketplace.

Some of you analog sales leaders recognize the need to use digital channels like social media. You may even tell your sales teams to use LinkedIn, as an example, to do nothing but connect with people then pounce and pitch with product.

The sad state is many of you won't invest in providing the necessary ongoing training around best practices or enhancing your sales teams sales skills.

"When push comes to shove, bottom line; it's all about more cold calls, more cold emails and more information about the product."

Traditionalist leaders can’t quite let go of traditional ways. 

All this reminds me of Fiddler on the Roof and one word TRADITION!

 

DOES YOUR SALES TEAM OPERATE WITH A DIGITALLY DRIVEN SELLING MINDSET?

I'm a firm believer standing in between many sales teams and a digital mindset is analog centric sales leaders. Everywhere you turn, forward-thinking sales leaders are talking about innovation, the next big ideas and what they can do to future proof their sales team.

"What are you doing to future proof your sales team? Better yet, what are you doing to future proof yourself?"

What does it take to move your entire sales team from reluctance to relevance? It starts with you!

Social media, social this and social that... We're living through the biggest communications revolution as social has impacted our personal and business lives.

As a leader, you and your sales team operate within a digitally driven, highly networked and socially connected business environment; you must actually have to understand it, walk it, talk it and your sales team must integrate it into the sales process.

You must open the door of courage, set aside the fear, toss aside the ego and open the digital door to allow your sales team to grow and flourish.

UNLOCK YOUR MINDSET

Thinking digital is more than social media. Is it about the latest apps, sure? Is it about visual storytelling, yes indeed? Is it about the online reputation of your organization and your sales team, absolutely! The social interactions, insight and intent by your sales team or lack thereof will shape client expectations and outcomes.

Everything digital has dramatically shifted the landscape in the way you and your sales reps do business.

"Your future is created by what you do today"

You have the capability. It's the will do versus the can do. A smart digital savvy sales leader recognizes Twitter, for example, teaches sales reps more than how to write in 140 characters. It shows them how information flows in dramatically new ways to help them to socially listen.

LinkedIn has created a branding and engagement platform to positively impact the entire sales world. Instagram provides a platform of visual storytelling.

SOCIAL MATTERS IN SALES

Authenticity and transparency will become your sales teams' competitive advantage.

Influence and positive positioning on social platforms will greatly assist your sales team in opening up new conversations, new relationships and strengthening client retention. Its 2019, adopting a digitally driven mindset is critical to you and the entire growth of your sales team. You can’t rest on the sidelines and watch your competition outsmart, outwit, outplay and outsell you. You can’t tell your sales team digital matters and this is a top priority, if you fail to make it a top priority for you. Who then are you fooling?

If you want your sales team to adopt a digital mindset then you have to adopt one first. You can't expect your sales team to adopt it if you aren't willing to get in the trenches with them. Roll up the sleeves and become a digital sales leader. Your sales team and more importantly your clients will appreciate it. This means get up off the comfy couch of complacency.

"Your sales reps sell to a digitally driven buyer inside a digitally driven business world then why on earth do they continue to go to market with an analog sales mindset?"

Stop pretending! Stop pretending to do social. Please stop pretending period. You're either all in or you're not, relevant or non-relevant! Quit living in your past sales success and expect your sales team to succeed in the present.

THE CHALLENGE

What new tools and technologies are you willing to adopt to help your sales team eliminate potential roadblocks in building better relationships with their clients and prospects?

Meeting and communicating with your clients and prospects in their preferred choice of medium goes a long way in client retention and new business growth.

Fantasy Island no longer exists. The business climate, the sales climate and your surroundings have all changed. The time is now! It is 2019!

STOP LEADING LIKE ITS 1999

"I was dreamin' when I wrote this, forgive me if it goes astray but when I woke up this mornin' could have sworn it was judgment day"

Don't let not adopting a digital mindset become your sales teams judgement day!

 

I understand, I get where you all are coming from. Every day, I walk in your shoes. I am fully committed to helping your sales team integrate social aspects and modern strategies into your current sales process to grow new business. I want you to get results. This is why I am passionate about doing this the right way, the genuine way, the authentic way! It's about understanding value before visibility.

Selling From the Heart is making a difference! I poured my heart into every page of this book and I think you're going to love it. You can find it on Amazon in paperback and Kindle. You can click on the book image below and this will take you to Amazon.

You can find more material inside Selling From The Heart.

In a world full of empty suits, I'm passionate about helping sales reps succeed by getting valuable before they get visible. I help sales teams understand the true value they bring to the market. 

I appreciate getting the opportunity to share my stories. Integrating the use of social and sharing my story on LinkedIn was my “game-changer” in the highly competitive office technology world. With great pride I transform, challenge, coach and inspire sales teams to grow new business by helping them share their story and how they communicate it out by integrating the use of social inside the sales process. You can follow me on LinkedInTwitterSocial Sales Academy and on my podcast by clicking on Selling from the Heart.

This Week in the Copier Industry 5 Years Ago, The Last Week in January 2014

Dang, there's a ton of content here!  Check out the blog series for 31 Ways to Close More Copier Sales #25 of 31, there are 31 in total and I'm trying to get them all in a collection for us. 

Enjoy these threads from 5 years ago this week!

This Week in the Copier/Office Equipment Industry 10 Years Ago 4thWeek of January 2004

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the new product.http://support.ricoh.com/bb/html/dr_ut_e/rc2/model/c32_38/c32_38en.htmJG Toshiba America Business Solutions Introduces The ... 1/21/04 4:57 PM Topic by Boston Mike New Entry-Level Fax Solution Creates Affordable Productivity For Small Office EnvironmentsIRVINE, Calif., (Jan. 16, 2004) – Toshiba America Business Solutions, Inc. (TABS) today introduced the Toshiba e-STUDIO™50F, rounding out the... Xerox Office Products Named Best of 2003 1/20/04 6:35 PM Topic by Guest Press Release
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Konica Minolta's Brand Movie "Made from ORIGAMI -- The Shape of Motivation" Now Available on YouTube

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TOKYO, Jan. 31, 2014 -- /PRNewswire/ -- Konica Minolta, Inc. has produced a Web drama, "Made from ORIGAMI -- The Shape of Motivation," in which its multifunction printer gives shape to the ideas of clients through "origami," or the traditional Japanese art of paper folding. The drama will be put on YouTube ( http://www.youtube.com/watch?v=N6B2ahCQStY ). (Photo: http://prw.kyodonews.jp/opn/release/201401317949/ ) The drama is a brand movie featuring Konica Minolta's information equipment
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Canon U.S.A. Earns Eleven 2014 Winter “Pick” Awards and “Most Energy-Efficient A4 Line of the Year” Award from Buyers Laboratory LLC

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Workgroups” The Color imageCLASS MF8580Cdw MFP offers a wide range of media support, outstanding scanning functionality, outstanding color imaging and a reliable user experience. Users can access scan, Eco-Copy3, and Secure Print functions right from the control panel with the Simple Solution Keys. Adding to its capabilities, this device can integrate with select mobile devices through its Canon Mobile Printing4 application. Canon imageRUNNER LBP5480: “Outstanding A4 Color MFP for Mid-Size Workgroups
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Print from USB with Sharp

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Bytes Document Solutions launches new Xerox digital press

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570 printer at the Africa Print Expo and Sign Africa Shows, taking place 2-4 July 2014 at the Gallagher Convention Centre. Availability The Xerox Color 570 printer's order taking will be available from February 2014 via Bytes Document Solutions' direct sales channel and its authorised dealer and concessionaire network in South Africa and sub-Saharan Africa. Bytes Document Solutions Bytes Document Solutions is Africa's leading document management technology and solutions company, offering a comprehensive
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Ricoh to showcase new legal and managed solutions at LegalTech New York

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., a leading provider of managed IT, cloud, data center and professional services. Ricoh's acquisition of mindSHIFT will be completed in early February 2014. Ricoh spokespersons available to speak with the media include: Bob Brock, Vice President, Legal and Managed Services, Ricoh Americas Corporation Mark R. Davey, Vice President, Legal Enterprise Solutions, Ricoh Americas Corporation David Greetham, National Director, Forensic Services, Ricoh Legal Regina Chepalis, National Director, eDiscovery
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Xerox Helps Department of Veteran’s Affairs Automate Healthcare Claims Pricing

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/xeroxcorp , http://realbusinessatxerox.blogs.xerox.com , http://www.facebook.com/XeroxCorp , http://www.youtube.com/XeroxCorp . Xerox®, Xerox and Design® are trademarks of Xerox in the United States and/or other countries. SOURCE: Xerox Media: XeroxCarl Langsenkamp, +1-585-423-5782 carl.langsenkamp@xerox.com orText 100 for XeroxSamantha Perriello, +1-585-697-2615 samantha.perriello@text100.com Copyright Business Wire 2014
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New Ricoh MP C2003 & C2503 Sneak Peak

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Yahoo! One of our Print4Pay Hotel members posted a link where we could download a brochure for the new Ricoh MP C2003 C2503! I'm hoping that we'll have these systems available in a few weeks here in the US. The link was provided to a Ricoh dealers web site in the UK. Please keep in mind that the US version may or may not have additional features. One of the features that is not mentioned is Ricoh ICE (Integrated Cloud Environment), which is an option with the current Metis (03) series of color
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Epson's New Ultra-Short Throw Projectors Deliver Powerful Connectivity for the BYOD and One-to-One Classroom

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global innovation leader whose product lineup ranges from inkjet printers and printing systems, 3LCD projectors and industrial robots to sensors and other microdevices. Dedicated to exceeding the vision of its customers worldwide, Epson delivers customer value based on compact, energy-saving, and high-precision technologies in markets spanning enterprise and the home to commerce and industry. Led by the Japan-based Seiko Epson Corporation, the Epson Group comprises more than 73,000 employees in
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Sir Speedy strikes partnership with Xerox;to expand India business t

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NEW DELHI: Printing solutions firm Sir Speedy India has entered into a strategic partnership with office equipment major Xerox to expand its footprint in India. Sir Speedy, one of the world's largest franchised network of printing and marketing service providers, also plans to open 20 outlets in India by 2015. "The partnership will enable us to build up our India strategy and expand footprint in the country by leveraging Xerox's indomitable strengths in technology and pan I.. Read more at: http
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Toshiba Color Multifunction Products Secure Cerner Certification for Use Within Healthcare

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Solutions, Inc., (TABS) is an independent operating company of Toshiba Corporation, the world’s eighth-largest electronics/electrical equipment company. TABS is a leading managed document services (MDS) provider with experts that help organizations take control of document security, workflow and print environments. With the award-winning Encompass™ managed print services (MPS) program, e-STUDIO™ line of multifunction printers (MFPs), toner products and retail information/thermal printing systems
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Microdynamics Doubles Its Digital Capability with Canon Solutions America

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MELVILLE, N.Y., Jan. 29, 2014 (GLOBE NEWSWIRE) -- Canon Solutions America, Inc., a wholly owned subsidiary of Canon U.S.A., Inc., today announced that Microdynamics Group , a Naperville, Ill.-based transactional print and mail resource company, has installed its second OcÉ ColorStream® 3900 digital color printing system in just over a year. Microdynamics was founded in 1974 by Chairman and CEO Thomas Harter, Sr., as a provider of computerized microfiche processing services. Since then, the
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31 Ways to Close More Copier Sales #25 of 31

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before, did any of the letters work? Not sure, but I did send them out for three different accounts over the years. I then turned over the list to the my new customer! -=Good Selling=-
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ARC Document Solutions Expects to Report Stronger Than Expected Fourth Quarter Sales and 2013 Revenue of Approximately $407 Million

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WALNUT CREEK, CA, Jan 30, 2014 (Marketwired via COMTEX) -- ARC Document Solutions, Inc., the nation's leading document solutions company for the architecture, engineering, and construction (AEC) industry, today said that it expects to report sales of approximately $407 million for fiscal year 2013, compared to $406.1 million in 2012, after a four percent year-over-year sales increase in the fourth quarter. The company also expects to report adjusted annual earnings per share of approximately
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Pulling Documents from Thin Air: Cloud Information Sessions in Mexico

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Houston, TX (PRWEB) January 30, 2014 Cloud computing has taken the IT world by storm. One study by the Cloud Industry Forum estimated that by the end of 2013, 75% of UK businesses were going to be using at least one formal cloud service. The issue has now gone from whether or not to move into this technology to how best take advantage of its potential. Office Gemini’s Dokmee is a great example of a cloud solution that is developing unique ways of saving regular employees time and energy by
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Copier Territory Move "What Would You Do?"

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printers. I would tend to think that you really need to consider the offer. Keep in mind that some of these larger accounts that have multiple systems (higher end systems) maybe harder to crack than the smaller accounts. Over the years it's been easier for me to get a meeting with Mr. or Mrs Right with smaller sized businesses (5-35). I've found that once I make that jump to 35-75, the time that it takes to get the appointment with the Mr. or Mrs. Right is increased substantially. What I like best
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Great Print Expectations 2014

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Despite expectations of its demise, our affinity with the printed page means that it continues to fight its corner in today's rapidly evolving mobile workplace. However, the future of office printing relies on keeping pace with the digital world. Tomorrow's "less-paper" office will remain a hybrid paper and digital workplace. The most effective organisations in 2014 will be those that automate paper intensive processes, integrate paper with digital workflows and completely eliminate wasteful
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Toshiba Tops Competitors in Point of Sale Test for Best-in-Class Performance and Value

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innovative commerce solutions that transform checkout, provide seamless consumer interactions and optimize retail operations that are changing the retail landscape. To learn more, visit www.toshibacommerce.com and follow us on Twitter @toshibagcs . Contacts Toshiba Global Commerce Solutions, Inc. Renee Kiefer, 919-486-0262 rkiefer@us.ibm.com
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TeamLogic IT Reports 40% Annual Sales Growth

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MISSION VIEJO, CALIF. — TeamLogic IT , a national provider of advanced IT management services for businesses, announces a 40.4 percent increase in total revenue in 2013 over 2012. This makes three years in a row that the company has seen significant system-wide sales growth: 40 percent in 2012 and 41 percent in 2011. President Chuck Lennon said, “The numbers speak volumes about the opportunities in IT support for businesses of all sizes. The managed services industry as a whole experienced
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RICOH and Google Team Up to Enable RICOH THETA Spherical Images to Be Posted On Google Maps TM and Google+TM

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667238484?mt=8 Compatible models: iOS6 and later, iPhone4S/iPhone5/iPhone5C/iPhone5S, iPod Touch 5th generation and later Price: Free RICOH THETA for Windows®/Mac Version 1.5.0 Release date: January 29, 2014 Download from: https://theta360.com/en/support/download/ Compatible models: *Compatible OS: Windows: Windows 7 SP1 and later, Windows 8, Windows 8.1 /Macintosh: Mac OS X 10.6-10.8 https://theta360.com/en/suppor...ontent/pc/pc_01.html Price: Free Details of Upgrades RICOH THETA for Android
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BTA MPS Survival Guide Workshop Set for March 11

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's Supplies Imaging Division. He later joined Print Inc. as a startup in 2001, pioneering many MPS operational practices. Johnson served as senior vice president and COO of Print Inc., and president of its subsidiary, PrintValue Solutions Inc. In 2006, Print Inc. was sold to Pitney Bowes. After leaving Print Inc., Johnson had a three-year engagement as an MPS consultant, founding RedSage Consulting and RedSage Partners. He joined Supplies Network in 2010. BTA member tuition for the BTA MPS
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FileHold Document Management Software Releases New Features and Receives High Rating Review from GetApp

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efficiency across an entire organization. FileHold is designed to manage and audit a document from creation to archival to disposition. In its latest release, FileHold 14, the company has added functionality or today’s mobile user including the ability to capture documents (images) and add them to the central repository from a variety of mobile devices. Deskbound and mobile workers have the ability to sign off on each document before being distributed. FileHold14 also adds functionality to make
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GreatAmerica Managed IT Training and Webinar Dates Announced

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for managed IT services.” New data will be presented on increasing managed IT services revenue and profit when selling standardized service and hardware. Businesses starting a managed IT offering–or scaling and enhancing a current one–will gain insight in sales force compensation, pricing strategies, and various operational considerations. Free Navigator Webinar: Managed IT: Build It, Run It, Explain It To Your Clients Monday, February 17, 3:00PMCentral https://www1.gotomeeting.com/register
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Silanis and DocuLynx Join to Offer E-Signatures for Cloud Document Management

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for long-term audit-proof preservation of information. The company serves several industries, including financial services, manufacturing, health care and state and local government agencies. DocuLynx was ranked #159 in Inc. Magazine's 500 Fastest Growing Private Companies in America. Learn more at www.doculynx.com or call (800) 991-3704. For more information, please contact: Sarah Milner Public Relations Manager Silanis Technology 250-216-1762 sarah_milner@silanis.com John Nitti VP Sales
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M-Files 10.0 Dynamic Content Management Platform Achieves Certified Integration with SAP NetWeaver®

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solutions via SAP ArchiveLink® software. All SAP ArchiveLink scenarios are supported, including early archiving and late archiving of incoming documents, outgoing documents, print list archiving, data archiving, and SAP document management system archiving. Organizations using SAP applications can deploy M-Files as an integrated repository for fast and intuitive access to relevant content, as well as integrated archiving and retention of records and other documents directly within the SAP ERP
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31 Ways to Garner Net New Copier & Managed IT Business (4 of 31)

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the merrier. Try and visit Linkedin every day, don't just be a lurker (those who read and never contribute), but try to post an interesting link for your connections. I never ever will post a promo that we're running because I want my connections to understand that I'm a resource for them to help them with their business problems. Not just another sales person looking to move a box! If you don’t have any business people you’re connected with then ask for something from family and friends that are
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31 Ways to Garner Net New Copier & Managed IT Business #4 of 31

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profile. The plan you want to activate is the Sales Basic plan for $15.95 per month. I'm a firm believer that in order to make money you need to spend money. You'll also be able to write off the cost of the membership when it's tax time. Make sure that you visit Linkedin at lease once every couple of days. I check my Linkedin account everyday. You need to know who is checking you out! -=Good Selling=-
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Automated Image Enhancement Software Increases Speed and Accuracy of Document Capture

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Automated Image Enhancement Software Increases Speed and Accuracy of Document Capture New Release Adds More Time-Saving Features to Improve Performance of OCR, Data Extraction and Document Management Applications ANN ARBOR, Mich., January 29, 2014 – NovoDynamics , Inc., a leading developer of advanced pattern recognition and analytics technologies, today announced the availability of NovoImage+ ® automated image enhancement software version 1.1. NovoImage+ 1.1 handles multi-page documents
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Re: LegalTech® New York 2014

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, chyba że jest to absolutnie konieczne. To conserve recourses and reduce CO2 emissions, please do not print this e-mail unless absolutely necessary. Ricoh Polska Sp. z o.o. z siedzibą w Warszawie, 02-092 Warszawa, ul. Żwirki i Wigury 18A wpisana do Rejestru Przedsiębiorców prowadzonego przez Sąd Rejonowy dla m. st. Warszawy, XII Wydzial Gospodarczy Krajowego Rejestru Sądowego pod nr KRS:0000209402; NIP:521-012-55-78; REGON: 001052016; Kapitał zakładowy: 16.041.400 PLN; Numer rejestrowy ZSEIE: E
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Automated Image Enhancement Software Increases Speed and Accuracy of Document Capture

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Media Contact: Karen Zanon NovoDynamics, Inc. 734-205-9162 kzanon@novodynamics.com Automated Image Enhancement Software Increases Speed and Accuracy of Document Capture New Release Adds More Time-Saving Features to Improve Performance of OCR, Data Extraction and Document Management Applications ANN ARBOR, Mich., January 29, 2014 – NovoDynamics , Inc., a leading developer of advanced pattern recognition and analytics technologies, today announced the availability of NovoImage+ ® automated
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Xerox WC7556P MFP price quote.pdf

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Re: New Ricoh MP C2003 & C2503

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Hey guys, ICE is a Ricoh USA product right now, so it make sense its not listed in Europe. - Jake
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Compass Announces Partnership with CEO Juice

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Compass Sales Solutions Announces an Integration Partnership with CEO Juice! Boise, ID – January, 2014 - Compass Sales Solutions, the leader in sales opportunity management software and CEO Juice, a leader in automated processes and customized alerts for copier dealers, today announced an integration partnership. The integration of these two industry leading companies will help dealers maximize their investment with Compass Sherpa and its EAutomate Interface to increase sales. “This partnership
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FileHold Software Announces the Partner of the Year - EA-Strategy of Bogotá, Colombia

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the leadership demonstrated by Luis, we would also like to recognize their Sales Manager, Ms. Maria Luisa Pineda, who tirelessly follows up with every opportunity and professionally presents FileHold software to them. FileHold has many great partners but EA-Strategy is an exceptional example of focusing on the development of their regional marketplace! It is a pleasure to work with them and recognize them as our Partner of the Year for 2013." Mr. Pineda said, “We are very happy and we feel
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Docassist Announces Enhanced Integration with Netsuite

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Miramar, Florida, Jan. 29, 2014 (GLOBE NEWSWIRE) -- Docassist, the leading cloud document management solution, has announced API integration with Netsuite's ERP solution. The Accounts Payable-focused integration allows users to avoid dual data entry, find needed documents quickly, eliminate manual processes, and have clear audit trails. Docassist can be used to manage documents such as invoices before they enter the Netsuite accounting process. Different capture methods (email, upload, scan, or
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Sage Endorsed Partner Altec Heads to Honolulu, Atlanta and Miami on the Inspire Tour, Bringing Innovative Solutions to Automate Business Processes

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Laguna Hills, CA (PRWEB) January 29, 2014 Altec Products, Inc ., a leader in enterprise document management and workflow solutions, announced today their continued participation in a series of Sage roadshow meetings held in 18 strategic cities across the U.S. targeting over 2000 Sage customers, prospects and partners. These education packed conferences are designed to foster networking and the sharing of ideas to help customers solve critical business challenges with the power of their Sage ERP
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Sage Partner LU² Solutions Recommends Sage ERP Document Management to Streamline Certification Processes at Colegio de Tecnicos y Mecanicos of Puerto Rico

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processing of their membership forms, credentials and certifications. She worked hand in hand with the HI Software Developers , a group of Master Developers that worked directly with Colegio to find the best solution to meet their needs. Along with Altec’s Sales Director Kirk Topliffe, they introduced Sage ERP Document Management by Altec as a viable solution interfacing with their multiple business systems to bring control to existing workflow and effectively eliminate the need to file documents. Says
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Sage Partner LU² Solutions Recommends Sage ERP Document Management to Streamline Certification Processes at Colegio de Tecnicos y Mecanicos of Puerto Rico

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processing of their membership forms, credentials and certifications. She worked hand in hand with the HI Software Developers , a group of Master Developers that worked directly with Colegio to find the best solution to meet their needs. Along with Altecs Sales Director Kirk Topliffe, they introduced doc-link as a viable solution interfacing with their multiple business systems to bring control to existing workflow and effectively eliminate the need to file documents. Says Sobrino, Colegio needed to
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MicroPact Enhances Enterprise Document Management and Document Scanning Capabilities with the Latest Release of entellitrak Read more about MicroPact Enhances Enterprise Document Management and Document Scanning Capabilities Latest Release of entellitrak

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the core system, research is accelerated while maintaining the highest levels of data integrity and security. The new escan module makes it possible to move documents directly from a scanner to an entellitrak case file. By eliminating the steps required to scan, attach and archive documents, escan cuts the average scanning time by as much as 60 percent. This translates into direct savings for enterprises that administer the countless documents associated with claims, appeals or other business
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Mimaki expanding in the U.S.

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Looking for new business partners in the sign, graphics, textiles, apparel and industrial markets, Mimaki USA , Suwanee, Ga., is branching out, expanding from three to six locations across the U.S. to show off the company’s wide-format inkjet printers and cutters. Mimaki will relocate its former California branch in Northridge to Torrance, to a larger facility with state-of-the-art showrooms and demo labs. The new Dallas, Texas, branch near the Dallas-Fort Worth Airport opened in a
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Mireaux Management Solutions Launches New Responsive Design Website, Opens 2014 Public Training Registration

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Houston, Texas (PRWEB) January 29, 2014 Mireaux Management Solutions , a technology and consulting firm that specializes in assisting companies achieve international standards certification ( ISO, API, OHSAS and SEMS standards ), has unveiled its new website and opened online registration for Public Training courses. Mireauxs new website offers an expanded array of information on the companys core services: Consulting, Auditing, Training, Document Control and its Web QMS software. Miriam
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Office Gemini Offers the Legal Market a Full Solutions at LegalTech 2014

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. About Office Gemini Office Gemini is an international software manufacturer focused in the document management and document scanning industry. Office Gemini distributes its software products through a vast worldwide network of value-added resellers (VARs). From great software products and implementation assistance to strategic document management and scanning consulting services, Office Gemini is able to provide a wide range of services to End Users and VARs equally. Office Gemini’s sales and
-=Good Selling=-

This Week in the Copier Industry 15 Years Ago, The Last Week in January 2004

In the next day or so I'll be blogging about the new Ricoh IMC MFP series. There's a lot of new stuff and I'm chomping at the bit to get my hands on one.

Enjoy these threads from 15 years ago this week!

Peerless Systems Announces Everest Family of MFP Controllers; New Controllers Based on Sierra Techno

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document products rely on a core set of imaging software and supporting electronics, collectively known as an imaging controller. Peerless' broad line of scalable software and silicon offerings enables its customers to shorten their time-to-market and reduce costs by offering unique solutions for multiple products. Peerless' customer base includes companies such as Canon, IBM, Konica/ Minolta, Kyocera, Legend, OkiData, Ricoh, Seiko Epson and Xerox. Peerless also maintains strategic partnerships
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IKON PROFITS ON THE............

with Konica-Minolta. Combined with IKON's powerful mix of color technologies from Canon and Ricoh, IKON's color portfolio is unmatched, and early results give us added confidence that this product will be a great contributor to strong color performance for Fiscal 2004. "We also made substantial progress in improving our financial flexibility in the first quarter of Fiscal 2004. In December, we announced an agreement with GE Vendor Financial Services, which will effectively transition IKON out
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Konica Minolta Announces The Availability

., vice president, marketing, Konica Minolta Business Solutions U.S.A., Inc. "More and more companies are choosing to bring their document output needs in-house, and the 7272 and 7255, with their small footprint, easy-to-use functionality and ability to handle diverse workloads, are ideal machines for that environment." Highlighted Features of the 7272 and 7255: - B&W copy and print speeds of 72ppm and 55ppm, respectively - Scan speeds of 70opm - Maximum monthly duty cycle 300,000 pages - 600 x
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Checkin in & out @The Print4PayHotel

job and unite Ricoh, Savin and Lanier salespeople so that everyone could share information and knowledge within minutes, notes Post. Post subscribes to the notion that the days of selling boxes is over and that dealers must focus on selling solutions. In order to do this, not only are we required to know our own products but we must also know our competitor's products almost as well as our own, maintains Post. While we are doing this, we still must prospect, consult, evaluate, listen and then
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Xerox Fourth-Quarter

significant progress in its developing markets operations, which delivered total revenue growth of 1 percent in the quarter and 21-percent equipment sales growth. Revenue from color products grew 20 percent in the fourth quarter and is a key driver of Xerox’s growth strategy as the increasing volume of pages printed on Xerox’s color systems flows through to post-sale revenue. “Major fourth quarter wins with customers like Office Depot, Microsoft, United Technologies, Bechtel and Owens Corning
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Sharp's New Digital

management applications such as Sharp's own Sharpdesk(TM) product." Sharp's new Digital Imagers feature an exclusive 150-sheet Duplex Single Pass Feeder that scans both sides of documents at 65 images per minute simplex/76 duplex, so even the largest jobs are done in a flash. Printing and copying speeds of 55/62/70 pages per minute with 600 dpi resolution are standard, depending on the model. Available In N and U Series Sharp's latest heavy-duty MFPs offer added flexibility, with the availability
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COUNTERACTING THE COUNTERFEITERS

right at offshore facilities, another scam is selling remanufactured or used cartridges as new. Equally damaging to the imaging supplies industry are the toner phoners who have turned telemarketing fraud into a profitable enterprise. Meanwhile the growing popularity of auction Websites provides another distribution channel for counterfeit imaging products. A Billion-Dollar Business The Imaging Supplies Coalition (ISC), a non-profit association of original equipment manufacturers of imaging
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Xerox DC2101

Xerox 2101 w/fiery LCC & Stitcher $46,399 cpc is .0039 monthly min is 200K
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AF200 Printcon

Any chance of sourcing as many of these as possible, or do we have more chance of winning the lottery???
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Brother A Color LASER for UNDER $1K?

-2700CN. Featuring fast print speeds of up to 31 pages per minute in monochrome and up to 8 pages per minute in color, this new laser printer delivers a 27% smaller footprint than the model it replaces, excellent connectivity and compatibility, built-in networking, and a one-year limited on-site warranty. The HL-2700CN has an estimated street price of $899, and is expected to ship in January 2004. "More and more office users are seeking a lower cost, faster alternative to color inkjet printing to
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Re: Duplicator and sorting ideas

Jim: As always, GREAT STUFF! I have been successful with selling duplicators in the P4P industry. I sell the CTP (Computer to Plate) technology as the only way to buy. I will show the customer samples in my "art porfolion" (as long as he likes the quality), I will then ask him how many jobs do you think you can pull away from the press every month? Once he gives me his answer, I have ammunition I need to cost justify the duplicator or move on to the next print shop. After this step we set the
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Re: Form Overlay on 2022/2027 Printing

Sucess Story: There is a compant called FABSOFT, that is a RICOH partner for software. I have this on some equipment in a court reporters company. They push serious volume and needed to have a form overlay. We are using this on 2 60's running tandem and a 35. There are some glitches and os problems. I think that it doesn't work on NT or 2000, or something like that. My IT guy knows this stuff, if you are still looking into it, I will find out for you. Horror Story: Just a side note, I tried
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Dataquest numbers through 1st half FY2003

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In the 1st half of FY2002, RFG had 20.7% of 33,000 units, Xerox 20.4% and Canon 36.4% In the 1st half of FY2003, RFG had 33.0% of 49,000 units for a massive 242.2% growth over the first half of FY2002. Canon actually sold 160 fewer units even though color as a whole grew 148.9%. Canon sold only 24.1% of the color units and Xerox fell to 18.7% despite showing a 140.8% increase.
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Rumor has it

The Konica 8050 will also be marketed by Minolta (of course), AB Dick, Hamada, Ikon, and HP! It seems like the 8050 will get decent penetration.
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Re: GBC Streampunch

life cycles on the individual dies. Ricoh and GBC are telling us that their will be a fix to the "chad" issue mid to late January. Has anyone had this problem or had a fix for it? Posts: 2 | From: Rocky Hill, CT USA | Registered: Wed January 22 2003 Docusultant Manager posted Tue December 30 2003 04:24 PM SH^T: I just sold my first one and am waiting to have it delivered. I was told the die life cycle was 500,000 pages by GBC and 5-8 million from big R. I do not know which one is right. How
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Re: Duplicator and sorting ideas

spell checker)a holding bin, from there the paper is jogged or stacked and stapled if needed and then deposited into a holding bin. MAKE READY SHEETS: When running a press, makeready sheets are sample sheets that are run prior to the job. They are done to adjust color, print density, speed, alternate feed, and gettting the right speed for the right stock. Most Press Craftsman will run 30 - 50 "makeready sheets" prior to running the job. Priports require very few make ready sheets, I would say
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Re: ARE YOU GOING TO THE SHOW???

Monday 3/8 may not be good, we usuall have our sales meetings that day, however I leave for Florida on the 12th. So Monday maybe ok, I'll ley ya know. Art
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Re: CMF 7000 Volume Poll

I personally would not even try. I would try to place two, or, one CMF and one printer only. Or say, lets try one and see how it goes and put in another if it makes sense. I know that may not fly well, but it's worth a try. Plus, you know most of the time you can add another 15% on top of what they think they are going to do, now you are over 23,000.
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Re: CMF 7000 Volume Poll

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We have a number of CL3800's and a few CL7000's out in the field. One customer, a marketing company, has been printing approximately 16K-22K every month for the past 18-months...no problem.
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Re: Duplicator and sorting ideas

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The presses might very well be attached to online sorter towers that have up to 300 bins per tower. I have seen up to 3 towers attached together. We used to have the same (although only 200 bins) for the duplicators, called CopySorters (for Gestetner brand). They didn't work very well, do to the fact that they would deliver the prints face down into the bins, causing all kinds of smudging issues, because the ink didn't have time to dry. Riso supposedly still has the equivalent available, but I
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Re: Duplicator and sorting ideas

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I don't know where you got the idea that presses had more down time. I personally don't think I would suggest that in a conversation with a printer. I also wouldn't suggest that your quality is better because it's not. A press also can run any color anytime without a $1,000 cylinder requirement for each color. They also have less registration issues than we do. Keep in mind that a press could be $30,000 or $300,000 or $1,000,000 plus so it kind of depends on what type of press you are being
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Re: Duplicator and sorting ideas

message from a friend in response to this thread Ricoh sells sorters in Japan. Very expensive. Sorting and collating manufactures will sell off line sorters. First check out Standard Duplicating in Andover, MA.
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Re: Duplicator and sorting ideas

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.) When he turns away business that is not profitable for the press because the run-length is too short(but would be profitable on a duplicator) he is pushing those customers into a competitors door most likely never to return. I ask, "Wouldn't you agree that most people want just one printer for all of their printing needs?" C.) My chance for success seems to be greater in environments where the press is kept busy all day. That means there is over-time being paid during peek times or the
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Re: Futures

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It's my understanding that the Aficia Color 3131 is a re-label of the Toshiba color unit.
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Re: Futures

Neal: Yes it would be great to access from here. However we are not a Ricoh endorsed site. There are some @ big R who are not happy with our site. Why? I have no idea (somw say there is too much information here), I believe we keep the Ricoh excitment alive, share new ideas, and share stories and above all move more boxes. Do you need a copy, I can email it to you or upload to doc mall. You can access it there.
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Re: Futures

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logic would tell me this is not a relable if it is not to be released until 2005. If Ricoh was relabling another OEM they would not have specs for a machine a year out. Would they? I think 4 months (if that) would be all another OEM would give on a machine in the works. JG
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Re: Leads in Colorado

Alpine Access, Inc. http://www.alpineaccess.com WHAT IT DOES It provides outsourced customer relationship management services. (number of employees: 200) EVENT 01-21-2004--$4.8 million in financing SALES NOTES company expected to make purchases to support... - growth potential opportunity to provide… - products and services to support increased marketing activities; services may include PR activities, collateral material development, advertising, and direct marketing services - products and
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Re: Leads in Florida

Brightstar Corporation http://www.brightstarcorp.com WHAT IT DOES It distributes and provides value added services for the wireless telecommunications industry. EVENT 01-19-2004--$61 million in funding SALES NOTES potential opportunity to provide… - products and services to support increased marketing activities; services may include PR activities, collateral material development, advertising, and direct marketing services - recruiting services for marketing professionals - products and
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Re: Leads in Georgia

ClickFox, Inc. http://www.clickfox.com WHAT IT DOES It provides user behavior analysis about customers' interactions with websites and call centers. EVENT 01-21-2004--$4 million in a Series A round of financing led by Cedar Fund SALES NOTES company expected to make purchases to support... - expansion of sales force - enhancments to customer services and support - business expansion potential opportunity to provide… - sales training programs - software and systems specific to the sales function
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Re: Leads in Massachusetts

Broadbus Technologies, Inc. http://www.broadbus.com WHAT IT DOES It is developing video-on-demand infrastructure products and services. EVENT 01-21-2004--$25 million in Series B financing led by Star Ventures SALES NOTES company expected to make purchases to support... - development - commercialization and deployment of products - expansion of sales, marketing, and product development potential opportunity to provide… - sales training programs - software and systems specific to the sales
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Re: Leads in Ontario

1801 Toronto, Ontario, M2J 5C2 Canada Toll Free: 800-357-7050 Phone: 416-756-2324 Fax: 416-756-7346 http://www.diversinet.com/extra/contactus.asp -------------------------------------------------------------------------------- SIRIT Technologies Inc. http://www.sirit.com WHAT IT DOES It designs, develops, manufactures and sells Radio Frequency Identification (RFID) technology. EVENT 01-20-2004--$8 million in financing SALES NOTES potential opportunity to provide… - tools and services for product
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Re: Leads in Quebec

MultiCorpora R&D Inc. http://www.multicorpora.ca WHAT IT DOES It provides multilingual publishing and document management software. EVENT 01-23-2004--$2 million in funding led by the Canadian Science and Technology Growth Fund SALES NOTES potential opportunity to provide… - products and services to support increased marketing activities; services may include PR activities, collateral material development, advertising, and direct marketing services - tools and services for product development
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Re: Leads in Virginia

iLumin Corp. http://www.ilumin.com WHAT IT DOES It provides enterprise message management tools. EVENT 01-21-2004--$8.5 million in a round of financing led by Boulder Ventures SALES NOTES company expected to make purchases to support... - infrastructure expansion - growth - hiring for customer service and support, product development and direct - sales potential opportunity to provide… - software and systems specific to the sales function - recruiting for sales professionals - products and
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CL 5000 IS THERE A FIX??

have a customer who is trying to run 300 consecutive black prints. he can't the system goes into a cycling mode after every 70 pages. Help!! Art
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Futures

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That is the title at the top of a powerpoint slide FUTURES: New Products - Seg. 4, B2C (40/60ppm) 40ppm Full Color 60ppm B/W High quality/Optional Fiery Launch 2005 High Speed Printer (CL7100) 35ppm/35ppm (color/monochrome) High performance Controller Booklet finisher Improved reliability and print quality CFE option will not be developed Instead, SSE will be launched to focus on the scanning solution LAUNCH: 2nd Quarter, 2004 High Speed graphics MFP!!! Aficio Color 3131 31ppm Fiery
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Internet Faxing?

I hope that someone can help. On the model line 22 - 45 that have scan print, what do you need to do to enable the equipment to have internet fax capabilities? Is the solution Scan Router Pro? I appreciate anyone who can help me out. I am in a total jam with an RFQ due in a couple days. Thanks for all of your help. P.S. Art, I have been slammed, I need to get in touch,
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Paperless Fax Reception

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My customer would ideally like to send faxes by IP/LAN/Internet (which we can do) and receive them digitally (not having the fax print it out). Additionally they would like to be able to access the faxed information over the LAN and/or WAN. Is this possible and how is it done? Thanks for you time to respond! Amanda
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Re: Leads in Arizona

NP Photonics http://www.npphotonics.com WHAT IT DOES It provides advanced optical components for the sensing and communications markets. EVENT 01-23-2004--Announced the appointment of a new Vice President, Sales and Marketing SALES NOTES potential opportunity to provide… - sales training programs - software and systems specific to the sales function - recruiting for sales professionals - products and services to support increased marketing activities; services may include PR activities
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Re: Leads in California

. (AnalogicTech) 830 East Arques Avenue Sunnyvale, CA 94085 Phone: 408-737-4600 Fax: 408-737-4611 http://www.analogictech.com/contact/index.html -------------------------------------------------------------------------------- Aligo http://www.aligo.com WHAT IT DOES It provides wireless software solutions. (number of employees: 40) EVENT 01-19-2004--$10.5 million in a Series C round of financing SALES NOTES company expected to make purchases to support... - product development - marketing
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Re: Leads in Connecticut

Cellular Genomics Inc. (CGI) http://www.cellulargenomics.com WHAT IT DOES It is a biopharmaceutical company focused on chemical genetics for drug discovery and development. (number of employees: 20) EVENT 01-23-2004--$22.3 million in a Series C round of funding led by Lilly BioVentures SALES NOTES company expected to make purchases to support... - product development potential opportunity to provide… - tools and services for product development activities - equipment and services for research
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Re: Leads in Illinois

prospects™ for Illinois OptionsXpress Inc. http://www.optionsxpress.com WHAT IT DOES It provides online options trading and brokerage services. EVENT 01-20-2004--$90 million in financing from Summit Partners SALES NOTES potential opportunity to provide… - products and services to support increased marketing activities; services may include PR activities, collateral material development, advertising, and direct marketing services - marketing and advertising services to promote their web site
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Re: Leads in Idaho

Medical Discoveries, Inc. no website currently OTCBB:MLSC WHAT IT DOES It is a biopharmaceutical research company that develops anti-infective technology. EVENT 01-23-2004--$1.1 million in a private placement SALES NOTES company expected to make purchases to support... - product development potential opportunity to provide… - tools and services for product development activities - equipment and services for research and development activities PARTNERS none stated PEOPLE Judy Robinett President
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Re: Leads in Missouri

Divergence Inc. http://www.divergence.com WHAT IT DOES It is a genomics research and development company focused on pest control. (number of employees: 8) EVENT 01-19-2004--$4 million in financing from Prolog Ventures LLC SALES NOTES company expected to make purchases to support... - product development potential opportunity to provide… - tools and services for product development activities - equipment and services for research and development activities PARTNERS none stated PEOPLE Derek Rapp
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Re: Leads in New York

Appilog, Inc. http://www.appilog.com WHAT IT DOES It builds and markets software and services to enhance IT systems performance and management. EVENT 01-19-2004--An undisclosed amount in a second round of funding led by Cedar Fund SALES NOTES company expected to make purchases to support... - sales and marketing - research and development - operations potential opportunity to provide… - sales training programs - software and systems specific to the sales function - recruiting for sales
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Re: Leads In Oregon

Thetus Corporation http://www.thetuscorp.com WHAT IT DOES It develops software for non-text data classification, collaboration and search. (number of employees: 5) EVENT 01-23-2004--An undisclosed amount of Series A funding from Silicon Forest and Silicon Valley SALES NOTES potential opportunity to provide… - tools and services for product development activities - tools and services for software and application development - recruiting services for developers and engineers - products and
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Re: Leads in Pennslyvania

GWS Photonics Inc. http://www.gws-photonics.com WHAT IT DOES It develops tunable components for use in dense wavelength division multiplex (DWDM) systems. EVENT 01-23-2004--$3 million in a Series B round of funding led by Apax Partners SALES NOTES potential opportunity to provide… - recruiting services for marketing professionals - tools and services for product development activities - products and services to support increased marketing activities; services may include PR activities
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Re: Leads in Texas

AlterPoint, Inc. http://www.alterpoint.com WHAT IT DOES It provides network configuration management solutions. EVENT 01-19-2004--$6 million in Series B financing from Austin Ventures and Palomar Ventures SALES NOTES company expected to make purchases to support... - accelerated sales and market presence - product expansion potential opportunity to provide… - software and systems specific to the sales function - recruiting for sales professionals - products and services to support increased
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Re: SR 860 FOLDING WITHOUT STAPLING

There is a work around that is not sanctioned by Ricoh. You must take the staple cartridge out of the SR 860 and then defeat the sensor that tells the SR 860 that the staple cartridge has been removed. Or just remove the staple from the cartridge and defeat the sensor that tells the system it is out of staples. Make sure you try this with your techs blessing. Anyone know of any other ways to make this happen?
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Re: 1232 SP and Envelopes

Art, if you remeber, could you tell me where you got this information, my techs are giving me a hard time with this and maintaining that RICOH will not support this. Thanks Brian
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Re: 1232 SP and Envelopes

This came from Ricoh tech support web site, your guys are familiar with this, if not they should be logged on here and there. Does anyone have the web address for this? Art
-=Good Selling=-

This Week in the Copier Industry 10 Years Ago, The Last Week in January 2009

It's been a hectic week for me.  Had to spend a couple days in PA for meetings, coupled with the end of the month.  January was nothing but a bummer. That's what happens when you cram everything in for the end of the year.  One item I was happy with was my commission check.  Back to rebuilding the pipeline.

Enjoy these threads from ten years ago this week.

Weekend Copier Notes from 1/25/09

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server, which is a relabeled Konica Minolta PRO C6501. This certification is based on the ISO/CD 1264707 color accuracy standard. - Xerox announced it won a bid to provide MFPs and document management solution to the 13th Judicial Circuit of Florida. - Xerox announced it will relabel software from Autonomy Corporation, which makes Intelligent Data Operating Layer (IDOL) technology, which will be used in Xerox’s DocuShare content management - Xerox announced it is working with the Lotus division of
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Konica Minolta Business Solutions Selects PrintFleet Inc

Business Intelligence Services (BIS). OPS provide customers with a predictable cost structure for printing that assists organizations in making better business decisions,” said George P. Browne, Vice President, Professional Services & Solution Sales, Konica Minolta Business Solutions U.S.A., Inc. “PrintFleet is honored that our technology and services have been selected by Konica Minolta as part of their Optimized Print Services program” stated Norman McConkey, President and CEO of PrintFleet Inc. “We
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Re: Global buysCOMDOC...yes you heard correct!

technology dealer, Global sells products from various suppliers including Xerox, Sharp, Konica Minolta and Kyocera Mita. Xerox acquired Global Imaging in 2007 and operates it as a wholly owned subsidiary within Xerox's North American operations. Media Contact: Carl Langsenkamp, Xerox Corporation, +1-585-423-5782, carl.langsenkamp@xerox.com Note: For more information on Xerox, visit http://www.xerox.com . For open commentary and industry perspectives, visit http://www.xerox.com/blogs or http://www
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Franklin Printing Adds Kodak Nexpress S2500

has added a KODAK NEXPRESS S2500 Digital Production Color Press to offer short runs, personalization, and on demand services. The company has always provided a full range of printed products such as annual reports, magazines and newsletters, sales materials, brochures, catalogs, manuals, tags, greeting cards, fine art prints, POP displays, maps, calendars, folders, mailers, statements, and more. “Adding digital print services was the next logical step for us,” explained David Nemi, Marketing
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GlobalScan Workflow Suite Family Tutorial and Product Certification at RicohConnects.

, product positioning, key selling features, industry applications, value proposition sales tactics, as well as qualifying questions to help you identify sales opportunities. Once the tutorial has been completed, you can take the Certification Test. Everyone who passes the certification test with a score of 85% or better will gain certification on the product. Additionally, one lucky user will win a monthly drawing for a $50 Visa Gift Card as this course will be added to the drawing eligibility
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Sharpen my telemarketing Skills

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13 years in the industry and most of what I learn about selling that has been taught to me formally. I have been seaching for a way to increse my telemarketing skills and now I think I have found it. has anyone out there heard of klpz or coldcalling101.com or the Caponi Performance Group? Thanks for your feedback hotel!
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ricoh mp c2550

what the heck is ricoh thinking? they are selling in my Lanier territory and pushing this system for $4,000.00 plus including 10,000 b/w and 500 color for $48.00 a month maintenance how the heck can they sell it so cheap and also how can they even think of properly maintaining a color copier for less than 600 bucks a year. The customer is chiropractor that ive been going to for 5 years and i cant even buy the damn machine that cheap plus i think the customer is going to get screwed in
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Pharos Systems Announces Integrated Solution for Ricoh MFPs

Pharos Systems Announces Integrated Solution for Ricoh MFPs Pharos Systems today announced the launch of the Pharos iMFP for Ricoh, a completely integrated solution for Ricoh multifunction printers (MFPs). This solution harnesses the power of Pharos Blueprint® Enterprise and Pharos Uniprint® from the touchscreen control panel of selected Ricoh MFPs, enabling a single device to offer Pharos-powered authentication, print release, and chargeback along with the MFP's native print, copy, scan, fax
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Ricoh 2030 "To Sell or Not to Sell"

print, TWAIN scan and fax is included with the MP C2030) and the MPC2050SPF is only $565! Figure the $565 over a 60 month lease and the difference is only $11.18 per month. For a measly $11.18 per month, the customer can have all of the additional features of the 2050SPF, so I ask will anyone ever sell an MP C2030??? When we had the Rocket Launch of these products, Ricoh stated that the MP C2030 will be the answer to competing with the likes of A4 devices. Heck if that was the case the MP C
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3D Printer "Check this out"!!!!

This ia awesome, if we can fix copiers we can fix these right, is anyone a dealer for these guys???? I think this is an awesome system to have if your company is selling wide format systems! http://www.dimensionprinting.com/3d-printers/3d-printing-uprint-video.aspx
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Re: Ricoh model montly volumes

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Hey John, I can't remember where I got this file (I'm betting it was posted on the P4P Hotel at some point), but it is a great reference for exactly what you're looking for. Brian
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Ricoh to slash 250 temp workers at 7 domestic factories

TOKYO, Jan 29, 2009 (Kyodo News International - McClatchy-Tribune Information Services via COMTEX) -- RICOF | Quote | Chart | News | PowerRating -- Ricoh Co. plans to shed 250 temporary workers at seven of its domestic manufacturing plants by the end of March as the company is being forced to reduce production of its mainstay photocopiers because of poor demand, sources familiar with the matter said Thursday. Slated for the job cuts are nonregular workers at the seven production facilities that
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Xerox iGen3 Tour "Video"

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Utica’s Dodge Printing Lays off Majority of Employees

Dodge Printing in Utica, New York, has laid off the majority of it’s 65 employees in a move “to try and preserve the business,” according to Chief Operating Officer John Wissing. “The economy as whole in this region and in the U.S. is very tough right now,” Wissing noted. “Business has slowed, but we expect it to turn around.” The layoffs come at a time when Dodge Printing is settling a federal lawsuit over unpaid worker benefits amounting to $23,000 filed by the Graphics Communications
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Ricoh model montly volumes

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Is there a published list or does anyone have a list by Ricoh that shows the recommended monthly volume by model and anticipated life cycle in pages? I remember an older doc that had the average monthly volumes and maximum monthly volumes as well as engine lifecycles. Is it on Aficio League? Specifically the MPC6000-MPC7500, PRIPORT HQ9000, Pro 906, 1106, 1356EX. John
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Re: ricoh mp c2550

24dude: A proposal written on in a "word" document or a piece of paper is worthless. Have the customer get everything in writing on a sales contract and or lease. Once you read the fine print, you will see that there are safe guards that are put in place for toner yields on cost per page, along additional money to connect additional pc's and in my area they have a fuel surcharge. Ask the your chiropractor if he would like to pay more now or later. Because it will be later. I fight the same
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Re: Global buysCOMDOC...yes you heard correct!

I was flabergasted when Mike called me this AM!! Nothing surprises me anymore! Oh, thats got to hurt Ricoh big time. But how mucg business can Global and Xerox buy. This is not good news for Xerox, you've read the press releases and they have laid off 3,000 workers (i think thats correct) and then one of their core companies spends millions an an acquisition. I like to see the financials of this deal and see if any money came from Xerox, they could end up with alot of egg on their facec. Art
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Re: Global buysCOMDOC...yes you heard correct!

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quote: Summary: This was one of Ricoh's largest dealers in the North East, another hit for them and probably all the more reason to keep expanding direct. Canon? Where were they, you haven't heard squat from them since Ricoh bought IKON except for a purchase of NewCal in California. Canon seems to be going the route of signing up new dealers up to this point, which is likely being done quietly. This past year and 1/2 has been crazy....
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Labrador Solutions Announces Automated Meter Reads for Legacy OMD installations

Legacy versions of OMD. This was a need we identified that none of the other Print Fleet Management providers can do," said Gary McGill, a founding partner of Labrador Solutions and an OMD Consultant. # # # About Labrador Solutions LLC Labrador Solutions is a technology company focused on helping customers manage their fleets of printers, copiers and MFPs. Their easy to use software, affordable prices and personalized support make Labrador an attractive solution for dealers of any size. Additional
Member

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2009 Resolutions to Tame the Paper Workflow

one of these imperatives will be moved to the bottom of the project list, or eliminated all together. Innovative document capture and routing solutions can: a. Increase revenue for professional services companies that bill for scanning activities b. Increase productivity by automating document-intensive processes and workflows c. Eliminate specific costs by: i. Reducing print-related hard costs ii. Decreasing labor-intensive manual processes iii. Consolidating hardware and service agreements
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Re: Guide to Selling Copiers

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How'd I miss this post/thread? Thirty one years and absolutely the best thing I've read on selling . . . Albert E. N. Gray's The Common Denominator of Success Google It, Read It, Read It Often and most importantly - "Form the Habit"
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Re: CDIA

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Chuck,I took the rheinner course, it is the one that is used by Canon. The dealership I was with was dual line, bt frankly the Canon "boot camp" was a tremenous waste of time. I received my designation in June of '08; all of the info was relevant you just have to make sure you read the whole study guide as I found that many of the questions were from some of their foot notes. Hope this helps.
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Re: ricoh mp c2550

thanks art I will make sure and look over the fine print. It was going to be my strategy to consult them on pay now or later, I mean who the heck can really effectively maintain a color unit for .0048 plus free color(500) also nothing is explained on the quote they have so i would have to say they (offering dealer) are hiding a lot...
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Re: Good old Wells Fargo

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The first thing you have to check on is to see if the customer sent in their Letter of Intent. If the letter was not sent in, so WF had it on file at the 120 day point before the lease expires, WF has already renewed the lease for one year. The only way to get out of that one year renewal is to have your customer consider taking WF to small claims court, or wait it out for another year. And if the customer has to wait another year, prepare yourself because you may not get the repeat...
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Re: CDIA

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Be sure to get Ricoh to pay for the Certification Test. I assume they are still doing that.
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Re: Global buysCOMDOC...yes you heard correct!

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Wow! Never saw this coming. It looked as though ComDoc was positioning itself to sell, however, I did not see it being Global. This is huge for us in the Northeast, specifically, PA and OH. Ricoh's largest independent dealer.... And the fallout continues....
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Re: Global buysCOMDOC...yes you heard correct!

Friday, January 30, 2009 A Xerox Company Agrees to Buy Comdoc Whoa! I had the call at 8:00am this morning and I was flabbergasted. My first thoughts was of this release; Xerox has become the latest technology heavyweight to issue a major round of layoffs.The company revealed on Thursday that the sagging economy has forced a reorganisation plan which could see some 3,000 jobs eliminated. Such a cut would remove five per cent of Xerox's total workforce. Global Imaging Systems, Inc. is owned by
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Re: Global buysCOMDOC...yes you heard correct!

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sales teams. Because of that I feel the manufacturers see no other way to capture as many clicks as possible then to be the first source for the client. Technology has demanded a new business model that, in my opinion, dealers are willing to invest in.
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Re: proposal template

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We use the proposal templates and quote builder from Ricoh eTools and the PowerPoint slides from Ricoh Presents.
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Re: proposal template

pretty much that's how I do it, especially when I see an opportunity for an ROI proposal. I'll build all of the documents and the spreadsheet in my home office and also include a lease and sales order at the end of the proposal.
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Re: Global buysCOMDOC...yes you heard correct!

Ths buying of dealers sets an aweful precedent for that dealers that do not get purchased. Think about trying to secure and account and the CEO, CFO or owner asks this question to the dealer sales person. How do I know that your company will not be bought out by or sold? I for one, would feel more comfortable dealing direct, knowing that my product will always be serviced no matter what happens.
-=Good Selling=-

Leasing Companies are not Exempt from Changes

Those in the technology industry face many challenges caused by innovation, new competitors, and changing buyer habits. Regardless of your core function in the technology deliverable whether you are a manufacturer, software provider, lessor or a reseller who delivers equipment and its services to the end-users, no one can assume yesterday’s circumstances will remain relevant tomorrow. 

Today all leasing companies in the channel are delivery models based on a monthly payment where hardware is financed, and monthly service cost is added to the payment. Service pass through in leasing is not new, it’s not innovative all leasing companies in all channels provide this service by many different names. Leasing or finance arrangements are critical to the deliverable of hardware, software, and their services and I believe it’s time someone challenged the status quo of Leasing. Leasing companies delivering like it’s still 1980 is fast becoming obsolete and frankly too costly for resellers.

Soon leasing will include consumption models or pure usage models. The Data available today is changing the finance world, and some progressive financial institutions and those technology companies with deep cash reserves are poised to shake up the status quo in leasing, and many of us would agree it’s about time.   

The smaller leasing companies who have survived in the channel by providing ancillary services allowing them to charge more interest will soon face challenges as resellers concentrate more on reducing their total delivery cost. The current lessors will also meet threats from technology companies with enormous cash reserves who could easily position themselves to challenge the status quo of end-user financing. As an example, Amazon could position themselves to sell the millions of SMB customers an entire technology suite and provide that service on an as a service model. A model which includes the financing to the end-users. Oh, and it might not even be a financing program. It could be the end user is delivered products and services and simply pays monthly.

All resellers currently delivering equipment and services to small companies must figure out a strategy to increase services by diversifying or, be prepared to lose the customer. There are millions of small companies who continue benefiting from the consolidations in technologies, advances in the reliability of those technologies, and the significant benefit of cloud services reducing the needs for onsite hardware. The B2B technology resellers will suffer if that large, portion of the small companies they service leave to the innovator who delivers a better experience. Keep in mind, that better experience could be lower cost, and those who believe you're worth more remember, the customer writes the check. That statement applies to all those in the custody chain of the final deliverable to the end user.

“Many of today’s disruptions are a result of innovators who understand your customer's realities of expectations better than you, and this knowledge allows the innovator to deliver to your ex-customer differently and many times at a lower cost.”   

Amazon will do more business B2B than B2C this year. This fact must serve as the alarm awakening complacency. So, WAKE UP, at the sounding alarm or continue hitting the snooze button and turn your dreams into nightmares.

Resellers must use their imaginations and respond to the threats they imagine. All those in technology who continue saying that will never happen should retire. 

Many manufacturers will partner with delivery systems which will include the as a Service model. Could we one day see an end-user pull to them the technology they need which used to be pushed. Equipment such as MFP’s directly from Amazon then pay a monthly subscription fee which includes everything? That scenario would eliminate the legacy leasing company, would challenge the local service provider, and displace the legacy distribution mechanism. These probabilities will challenge many of the tier one and two leasing companies. Consolidation will not be limited to manufactures, software platforms, or dealers. The pressures of consolidation could cause larger leasing organizations who are providing the money to the smaller tier one and two leasing companies to reevaluate that strategy.

Soon larger financial institutions will go directly to the large conglomerates and offer them the financial resources which will enable these conglomerates to cut out intermediaries as they build their internal leasing divisions. These large dealer conglomerates would be well positioned to borrow at prime rate and then lease out hardware themselves generating tremendous cash, cash which is currently going to leasing companies. With declining hardware revenue along with its margins, these large V.C. backed dealers or the large self -funded dealers would prosper well taking the finance interest instead of giving it to leasing companies.

In most every financed agreement the borrower pays interest based on risk or credit. In the office products leasing industry nearly every end user pays the same rate, and the buyer is either approved or denied. Next time you have an A credit customer tell your leasing partner you want a better rate. Currently, we all know the answer to that question. This fact is what will attract these large conglomerates and large dealers to borrow at prime and keep the difference which is in-fact substantial.

It does not seem logical to believe that with the consolidation of resellers, manufactures, and service providers that leasing companies will not be affected. Two thousand nineteen will see more and more mergers in the Imaging Channel and the IT Services channel. It will be interesting to see how the mega technology organizations implement their, as a service model. These larger organizations will not see any value in paying higher rates to legacy leasing companies who were built thirty years ago to provide additional services to their mostly small in size reseller partners. In all reality, today’s mega dealers do not need leasing partners teaching them how to sell and today’s smaller dealer will increasingly have to look for the cheapest money available to remain competitive. 

Today’s leasing organizations, will not be able to operate in the same manner as they did three decades ago. The question the leasing companies should answer is this. Today what is the reason their reseller customers engage them? Did we all answer the same? To facilitate monies to their end-users which affords those end-users the ability to acquire hardware through a finance program. That provides end users the ability to benefit from equipment without significant cash outlays. That is the deliverable of leasing companies; anything else they may do drives the cost up of that core deliverable, unless they charge separately for those added services and profit enough from those charges.  

Who in fact will survive in the leasing sector, and more importantly who will enter the space as an alternative competitor? I imagine new ways to finance and innovative platforms will challenge the current circumstances of leasing. In most disruptions, the old way can’t get out of their way. This fact is what fuels innovators.

Thirty years ago, the value of leasing was based on customer service, and frankly so were banks. But over those thirty years the value props changed, and today the value and expectations by those needing financing services are - speed, convenience, and low interest. There is no one reading this that would pay additional interest on an auto loan based on some added value from the financial institution to the car dealer, the same for a mortgage.

Let’s all be honest, all leasing companies regarding their core product of financing the resellers end user's equipment is all the same. So, as margins on hardware and service continue contracting resellers will not pay more for money regardless of today’s relationship. Everyone reading this have traded their banking relationships for lower rates. Otherwise, Quicken Loans would not be the largest mortgage company in the world, and the banking brink and mortar teller model would not be collapsing.

Now we must all admit that financing a house is a hell of a lot more complicated than financing a copier, or some technology. Quicken Loans decided their better experience had a lot to do with having great rates along with their speed and convince. Quicken Loans will more than likely not distract themselves by building real estate training schools as an example. Quicken Loans does not fool themselves into believing customers wanted to continue having a great person to person relationships with bankers, and their borrowers could care less about getting a free toaster. Quicken Loans decided to cut overhead cost and give customers an experience and rates they appreciated, and many, many, many, customers - appreciated it. So, many bankers lost some great relationships to a better experience. As I write this, I think, maybe I should reach out to Quicken Loans and discuss the B2B leasing space.  

Leasing companies must change their deliverable just like the resellers and manufactures they service - have had to do consistently. New finance options coming from new providers, or re-invented legacy players will challenge the stubbornness of those who believe today’s competitors are the same as yesterday and play by the same rules as yesterday. New competitors couldn't care less about yesterday.

Leasing laws are changing and as the changes take hold so, will new approaches to financing. Resellers will look for the cheapest fees, the lowest rates, and will not substitute their profit margins for the benefits of financing partners. Leasing companies the dealers and manufacturers they serve will all have to drive down their cost to deliver. Remember, the cost of borrowing money is rising while the end user's cost of hardware and service continues declining.

Resellers must ensure their end-users pay them more for their added value, and there simply is not enough revenue and profits to allow all the components of the technology deliverable to maximize their revenues from the resellers based on some unrealistic or unneeded added value. All the ingredients are commodities it’s the service form the reseller to the end-user where the higher margins live, and consolidation will force resellers to control their delivery cost. The reseller’s end-users will pressure their providers to compete with alternative choices, choices born of innovation and technology advancements.

The leasing component of technology sales is not exempt from being challenged and disrupted like all other components. Who will be the disrupted and who will be the disruptor time will tell, and the clock is ticking. There are many financing organizations some progressive inside the industry and some currently unfamiliar who live on its borders. Financing and leasing services are critical to my vision for the TEASRA’s Reseller community.

In Closing

My friends, there’s excitement in discovering what could be possible, as what should be possible, puts the pressure on what was once considered the only way possible. 

Status Quo is the Killer of all that will be invented.

Wide Format Technology Update -The New Canon TM Series Wide Format Technical Series

Wide Format Technology Update -The New Canon TM Series Wide Format Technical Series

National Azon logo

Having just completed one of our most successful quarters ever, I can confidently say that one of the main reasons for our sales success in Q4 was the new Canon TM Series printers and MFP systems.  This series was introduced by Canon to replace the very successful 78x series which had anchored the Canon iPF wide format line for the last number of years.  The 78x series was overdue to be replaced and the resellers were anxiously waiting for the TM units to be introduced.  Our sales success in Q4 was not surprising, as the resellers had finally reduced their inventory of 78x series, the TM units were available in good supply and Canon provided an excellent series of product promotions aimed at the reseller channel. 

With the sales foundation fully in place, lets take a closer look under the hood of the TM Series model offerings and feature set.  There are three models available ranging from a single 24” model and two 36” models; all single roll units.  The two 36” units (TM 300 and TM 305) are differentiated by upgraded stacking capability and direct USB support on the TM 305. Canon engineers took the time to focus on blending the finest of features from the newly developed PRO and TX Series printers and MFP units in their design of the TM Series.  For instance, the TM series shares these important features between the PRO and TX:

  1. Upgraded frame design – a sturdy frame allows dots to be placed more accurately.
  2. The amazing Canon PF-06 print head with over 15,000 nozzles that generates a 5 picolitre dot.
  3. Pigment based Canon Lucia ink.
  4. Direct USB support (on TM 305).
  5. Enhanced security features.
  6. Tremendously simple media loading.
  7. Canon Software Suite: Canon has invested in the simplification of printing.

A new feature in the TM Series that I believe will make a major difference in a competitive sense is the inclusion of noise cancelling technology which makes the TM Series 60% quieter than previous models.  During our first product demonstration, I didn’t realize the TM was printing it was so incredibly quiet.  This will offer the opportunity to place the TM Series directly into workgroups, small offices and trailers without offending the staff. 

The TM has been worth the wait and completes the major upgrade of the entire Canon wide format product line within a 2-year period.  It is very clear to see the vision that Canon has provided to the market with these three strong product lines. 

The increased image quality, high reliability, small footprint, ease of use, low cost of operation and the most amazing software utilities (included free of charge) redefine what is possible for a large format printer.  Whether the application is mapping GIS, poster printing, graphic arts, fine art reproduction, technical and AEC printing or standard office environments the Canon Wide Format solutions group has a model to fit. 

For more information, contact us directly info@azon.com  

How Well Are You Creating Visibility? My Journey To Outbound 2019!

Nothing Brings About Success Like Walking Through The Right Doors

Those close to me, who know the real me, know I have no problem asking for help. Asking for help is not a sign of weakness. It's an opportunity to expand your horizons. I'm simply amazed by the amount of people who simply fail to ask for help.

I've made it my mission to educate, engage and excite all those inside the sales world. Sales leaders and their sales teams must stand up, unite and transform how they go to market in a world full of sales mediocrity (I'm being nice).

I believe every sales rep, every sales manager and every sales leader must be able to articulate a strong value proposition; tailoring to different stakeholders. They must have strong business acumen, strong conversational skills, know how to tell their story and furthermore, know what it means to sell from the heart. They must be able to devote a tremendous amount of effort to understanding the customer, their needs, their wants, their issues and desires; packaging all of this up by focusing on adding value every step of the way.

I spent 27 years inside an extremely 'old school' sales channel, laggard in nature and slow to adopt to modern ways of growing business; the office technology channel. I've directed many pointed blogs and articles right at them, speaking to how they must transform themselves or face the road to irrelevance.

The same message can be directed to every sales channel out there... How well are you innovating? How well are you adapting to what is happening around you? What's standing in your way?

EVOLVE OR FACE THE CONSEQUENCES

In life, **** happens! The spring of 2015, I found myself in a position where life took a massive turn. We all face challenging times in life. We can either let it consume us as we fade into a downward life spiral or we can use it as a launching pad to reinvent, reinvigorate and reignite passion; a passion to challenge ones mindset and skill set to start something new.

I've had the fortunate experience of meeting many amazing people throughout my lifetime. A special thank you to someone near and dear to me, Darrell Amy. Without a doubt, the most genuine, authentic and caring individuals I know. His belief in me and more importantly his ability to push me out of my comfort zone has changed me for the better, and I am forever grateful!

THE LAUNCH OF SOMETHING SPECIAL

Evolve or perish! Two words being thrown at sales reps all over the world. Evolve to me means trying something new, adapting and adopting; constantly being on the look out to improve everything about what you do.

With the heartfelt support of Darrel Amy, we launched to the sales world the Social Sales Academy. We're fully committed to helping B2B sales teams integrate social into their sales process to ignite and fuel sales growth. We want you to get results. We're passionate about doing this the right way, the real way, the authentic way! Straight from the heart!

VALUE AND VISIBILITY

"How do you expect to get noticed in a marketplace when nobody knows you exist?"

In a digitally driven, socially connected and highly networked business world, how do all those in sales get noticed? How do they all rise above all others to stand out?

You have to be willing to put yourself out there. Integrating social is jet fuel to anybody in sales who uses it in conjunction with all forms of outbound prospecting. I threw myself out into the marketplace to get noticed. Combining a strict work ethic, discipline and desire; I leveraged outbound strategies coupled with a commitment to social and shared with the world what I was all about. Everyone soon found out, I do lead with a servant's heart.

I pounded the phone. I drove emails. I spoke at B2B industry events. I wrote articles in industry magazines. I started blogging. I leveraged every single stinking business development tool available to get noticed. I made this a non-negotiable deal to myself.

In the span of three years, I've written well over 180 blogs, published over 50 articles and have spoken at events all over the United States, Canada and Australia.

I've worked with sales leaders and their teams throughout the United States, Australia and Canada. I've infused excitement and proof that social integrated into the sales process does work if done from the heart.

"I like to consider myself the biggest excuse remover out there!"

SELLING FROM THE HEART

September of 2018, Selling From the Heart... How Your Authentic Self Sells You was launched to the world. Within a few short days, I became an International Best Selling Author as my book went number 1 in the United States, Australia and Canada.

Selling From The Heart goes against everything that standard sales training teaches you. So how do you sell in this current environment? From the heart!!! You put the needs of your clients first. You place them up on a silver business platter. You intently listen to their every word, what they need and how you can best fill it. You care about them as people and develop strong relationships with them. You don’t go in for the kill, make the sale and abandon them. You take care of them each step of the way.

I share this as all of you have the capability of making this happen. We've all been giving the same sets of tools to use, it's how we choose to use them. The commitment I made to myself matters the most.

My personal goal and commitment... I want to positively make a difference by helping sales reps become sales professionals.

SELLING FROM THE HEART PODCAST, JEB BLOUNT AND OUTBOUND 2018

During the spring of 2017, the Selling From The Heart Podcast was born. This was another avenue for Darrell Amy and I to get our message out to the sales world. The podcast is all about being real, being authentic and speaking from the heart as we help the sales community all over the world.

The guests that come onto our podcast share our same mission and are advocates of selling from the heart.

It was this podcast that change my world...

Jeb Blount, CEO of Sales Gravy. As the author of Sales EQ, Jeb shared his research about curiosity as a core sales skill on our podcast. Here's where it took a turn... later that same evening I hear my cell phone ringing, looking at it and not recognizing the number I almost didn't answer but I did.

"Hey Larry, it's Jeb... Just wanted to call to say thank you again for having me on the podcast". I'm saying to myself, "Wholly crap!" For the next hour and a half we had a phenomenal conversation. The turning point in the conversation came when Jeb mentions to me that in April of 2018 he along with Mark HunterMike Weinberg and Anthony Iannarinoare putting on the Outbound Conference. Jeb mentions, I've been following what you've been doing, what you've been writing about and I like what you stand for; would you like to share your story, your journey and how you have tied outbound with social strategies to get to where you are and speak at Outbound? Oh my freaking bleep, bleep, bleep, "Hell yeah Jeb I would be honored!" (I'm in the middle under the B)

Let me tell you this ... If you never put yourself out there, how do you plan on getting noticed? How do you plan on attracting new sales opportunities? How do you plan on rising above all others, your competitors? Share the real you and not some facade in hopes this impresses others to help you get noticed. I call these EMPTY SUITS!

The path I chose and carved out for myself has be done my way! The authentic way! The no B.S. way! The human way by staying real and being real by saying things that need to be said.

"People will see, smell and sense B.S. a mile away and social exposes this in two seconds. If you can't be the real you then who are you?

MY STORY, MY WAY, THE WAY I KNOW HOW

I share this with all of you for one reason and one reason only - everyone has the ability to change the course of their own lives. It's believing in yourself, staying true to yourself and not allowing the voices of others take you down.

We all have stories to tell. It's how well we tell those stories. We all have a voice and the message needs to be told our way, your way; your unique way as you help to change the lives of those around you.

I encourage all sales leaders and every sales professional to create a plan. This plan revolves around and encompasses leveraging every single business development tool available to help you get noticed in crowded marketplace. Think of your clients, your future clients, your network, your inner circle and your fellow teammates... How can you help them become better versions of themselves? How can you help them all in doing better business?

I know you have it in you. If a 54 year old guy can continue to reinvent and repackage himself then I trust you can do it. I promise you it will change your life! I'm having the time of my life. I wish the same for you.

OUTBOUND 2019

Outbound is the biggest, baddest conference in the Sales Profession and the only conference focused exclusively on sales prospecting, pipeline, and productivity.

In a few short years, my authentic journey has taken me all over the world. However, being able to speak once again at Outbound 2019 is something I will cherish. My message is being heard loud and clear... when you sell from the heart good things happen.

A special thank you to Jeb, Mark, Anthony and Mike. I have nothing but mad respect and love for you guys.

 

I hope this inspires you to take action. You owe it yourself, your career and your family!

I understand, I get where you all are coming from. Every day, I walk in your shoes. I am fully committed to helping your sales team integrate social aspects and modern strategies into your current sales process to grow new business. I want you to get results. This is why I am passionate about doing this the right way, the genuine way, the authentic way! It's about understanding value before visibility.

Selling From the Heart is making a difference! I poured my heart into every page of this book and I think you're going to love it. You can find it on Amazon in paperback and Kindle. You can click on the book image below and this will take you to Amazon.

You can find more material inside Selling From The Heart.

In a world full of empty suits, I'm passionate about helping sales reps succeed by getting valuable before they get visible. I help sales teams understand the true value they bring to the market. 

I appreciate getting the opportunity to share my stories. Integrating the use of social and sharing my story on LinkedIn was my “game-changer” in the highly competitive office technology world. With great pride I transform, challenge, coach and inspire sales teams to grow new business by helping them share their story and how they communicate it out by integrating the use of social inside the sales process. You can follow me on LinkedInTwitterSocial Sales Academy and on my podcast by clicking on Selling from the Heart.

This Week in the Copier Industry 5 Years Ago, The Third Week in January 2014

Enjoy the threads from 5 years a go this week!

Topic

Five Vendors Earn Winter 2014 BLI “Picks” in the A3 Color Category

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buyers. Konica Minolta Business Solutions, U.S.A., Inc. Konica Minolta bizhub C364e Outstanding 31- to 40-ppm A3 Color MFP Konica Minolta bizhub C454e Outstanding 41- to 50-ppm A3 Color MFP KYOCERA Document Solutions America, Inc. KYOCERA TASKalfa 5551ci (Also sold under the Copystar brand) Outstanding 51- to 60-ppm A3 Color MFP Ricoh Americas Corporation Ricoh MP C3003 (Also sold under the Lanier and Savin brands) Outstanding 21- to 30-ppm A3 Color MFP Sharp Imaging and Information Company of
Topic

Sell-out Attendance for EFI Connect 2014 Up 33%

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technologies In addition to the increased attendance, EFI also recorded growth in partner activity, with 100% of Connect’s available exhibit space selling out in the weeks leading up to the event. Participating partners and sponsors for Connect 2014 include 3M, Canon, Esko, honle UV America, Kodak, Konica Minolta, Lintec, MBM, NAPL, People’s Capital Leasing, Ricoh, Xerox, xpedx and Zund. In addition to partner exhibits, EFI Connect’s sold-out exhibit floor includes some of EFI’s most-advanced
Topic

Ahmedabad's Sonal Xerox launches a new centre, installs a second Ricoh Pro 651EX digital kit

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around nine Ricoh presses, including six C900s; 15 Konica Minolta presses, including 10 C8000; Xerox has around 25 presses, most of them DC 5000, two 770 and two Color 1000; and Canon has two C7000 series presses, installed. “We are late entrants in the market, yet we have made good progress in this very good market for digital print,” said Sonawane. He hopes to close the financial year, March 2014 with four more installations http://www.printweek.in/News/3...Week+India+News+feed
Topic

Konica Minolta teams with MGI

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it gains additional exposure supported by the strong reputation and positioning of Konica Minolta worldwide; Konica Minolta to capitalize on MGI’s expertise in the digital printing market and its capacity to innovate; Both companies to devote their best efforts to expand sales of existing and new products, including, but not limited to, the Meteor Digital Press line; As part of this alliance, MGI will maintain its independence and will remain autonomous in defining its strategic axes in the midst
Topic

Konica Minolta and MGI Digital Graphic Technology Enter into a Strategic Alliance

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gains additional exposure supported by the strong reputation and positioning of Konica Minolta, Inc. worldwide; Konica Minolta, Inc. to capitalize on MGI's expertise in the digital printing market and its capacity to innovate; Both companies to devote their best efforts to expand sales of existing and new products, including, but not limited to, the Meteor Digital Press line; As part of this alliance, MGI will maintain its independence and will remain autonomous in defining its strategic axes in
Topic

Compass Announces Strategic Partnership with Laser Resources

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sales@compasscontact.net or contact usvia phone at 800-295-0411 . About Laser Resources: Laser Resources is an Iowa-based company that delivers printing system technologies, mailing solutions, and innovative managed services to all types of organizations throughout Iowa. This includes production print, multifunction copiers, mailing equipment, and ongoing maintenance services and supply management. They also provide managed IT services and managed print services. They are an authorized Konica
Topic

Canon imagePRESS C7011VP/S Series of Digital Color Presses Enable Wider Variety of Production Print Applications

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MELVILLE, N.Y., Jan 16, 2014 (BUSINESS WIRE) -- Canon U.S.A., Inc., a leader in digital imaging solutions, with the introduction of the imagePRESS C7011VPS/C7011VP series of digital color presses, now offers print service providers the opportunity to help increase productivity and deliver a wider variety of applications by way of new in-line feeding and finishing options. Canon’s new imagePRESS digital color presses include six base models that offer print speeds of up to 70 or 60* letter-size
Topic

Konica Minolta Receives "A3 MFP Line of the Year" Award for Fourth Straight Year

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files are available for download: Seal- Konica Minolta A3 MFP LOY UPICK SEAL W14 - NA bizhubC454e KonicaMinolta bizhub C554e 4000Pmedium KMBSUSA Kevin Kern B Contact: Konica Minolta Naeran Rubio Konica Minolta Business Solutions U.S.A., Inc. 1 201.934.4759 nrubio@kmbs.konicaminolta.us Rachel Reed Konica Minolta Business Solutions U.S.A., Inc. 1 856.381.0651 rachel.reed@kmbs.konicaminolta.us Alicia Libucha Konica Minolta Business Solutions U.S.A., Inc. 1 857.205.0919 alibucha@kmbs.konicaminolta.us
Topic

Konica Minolta Sponsors the Dempsey Racing/Konrad Motorsport Porsche

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LLC for three consecutive years. In 2012, Konica Minolta received "Document Imaging Solutions Line of the Year" recognition from BLI.Konica Minolta, Inc. has also been named to the Dow Jones Sustainability World Index for two years in a row. For more information, please visit www.CountOnKonicaMinolta.com and follow Konica Minolta on Facebook , YouTube , and Twitter . Naeran Rubio Konica Minolta Business Solutions U.S.A., Inc. 1 201.934.4759 nrubio@kmbs.konicaminolta.us
Topic

Canon Ranks among Top Five U.S. Patent Holders for 28th Consecutive Year

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apprised of the latest news from Canon U.S.A., sign up for the Company's RSS news feed by visiting www.usa.canon.com/rss and follow us on Twitter @CanonUSA. +Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. SOURCE: Canon U.S.A., Inc. Canon U.S.A., Inc.Emily Moran, (631) 330-2403 emmoran@cusa.canon.com or Canon U.S.A. website: http://www.usa.canon.com or For sales information
Topic

Ricoh to Acquire mindSHIFT Technologies, a Leading Managed Services Provider for Small and Medium-Sized Businesses

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specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2013, Ricoh Group had worldwide sales of 1,924 billion yen (approx. 20 billion USD). The majority of the company's revenue comes from products, solutions and services that improve the interaction between people and information. Ricoh also produces award-winning digital cameras
Topic

Middleton Printing Installs Epson SurePress and Transitions from Flexographic to Digital Printing

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Epson’s support to be second to none.” Designed for prime label converters and commercial printers, the Epson SurePress L-4033AW is an easy to operate seven-color inkjet digital label press with White ink that makes high-quality, short-run label printing easier and more efficient, even on clear and metallic substrates. Delivering exceptional print quality and accurate color reproduction, as well as innovative printing features, the L-4033AW is a cost-effective and reliable solution that allows
Topic

MCCi and Ricoh Canada Take Top Honors at Laserfiche Winners Circle

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building a Laserfiche cloud solution, deploying it internally to cut costs and bringing this proven cloud solution to market.” Other notable wins include news sales improvement awards for Crabtree Companies and Ricoh New Zealand, both of which were highly successful in selling the value of Laserfiche enterprise content management (ECM) to new prospects. Since 1999, the Laserfiche Winners Circle program has recognized top-selling achievers within the Laserfiche value-added reseller (VAR) community
Blog Post Premium

31 Ways to Close More Copier Sales (#24 of 31)

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smaller print shops you can actually ask them to print you up 50 or so Note Pads with the name of the printer. Then go buy a bag of candies and then ask the printer to shrink wrap each note pad, a few candies and their business card. Most times I’ll give them four days and turn over the prospects and information to them. But, I’m also prospecting for myself! It works both ways. -=Good Selling=-
Blog Post

The 3D's of Selling Managed IT, Copiers and MPS

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During the last three years I've been delighted to help rookies/newbie’s or whatever you'd like to call new people that are breaking into Managed IT, Copiers and Managed Print Service industry. I'm not a manager or owner (was an owner once); I work down the street accounts and love what I do! I enjoy helping new sales people and that's probably because I had no help when I started in sales some 33 years ago. It was not until four years ago that I encountered my first sales manager (we'll save
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2013 Patent Tally Builds Upon Xerox’s Innovation Heritage

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NORWALK, Conn., Jan 23, 2014 (BUSINESS WIRE) -- Xerox received 1,168 U.S. patents in 2013, making it one of the world’s top innovative companies and adding to its portfolio of over 12,100 active U.S. patents that help businesses and organizations simplify work. IFI Claims, a research company that compiles an annual patent list, ranked Xerox as 32nd in its 2013 report based on 1,013 patents, which does not include over 150 patents from its wholly owned subsidiaries, such as the Palo Alto
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A collaboration in 3D printing

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A print Kiwi and U.S. company to sell printers combine 3-D in New Zealand. Ricoh New Zealand has been appointed as an authorized reseller of printer MakerBot Replicator 2 Desktop 3D Digitizer and MakerBot Desktop 3D Scanner. Ricoh New Zealand’s managing director, Mike Pollok, said this was an exciting opportunity in what is clearly a rapidly developing industry. “We are delighted to have been appointed by MakerBot to represent its products in the New Zealand market, not only because they align
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In-Map and OKI Europe Sign Deal for MPS Assessment Software

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designed to increase the efficiency of today’s and tomorrow’s businesses. The company is well-established as one of Europe’s leading printer brands, in terms of value and units shipped. OKI Europe’s award winning, product portfolio comprises six distinct segments: Colour and mono printers, multifunctional devices, which combine printing, copying, scanning and faxing functionalities, as well as Serial Dot Matrix printers, faxes and specialty printers for point-of-sales and manufacturing. Established
Blog Post

Demise of the 60 Month Copier Lease

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the same account can put your upgrade in jeopardy. A shorter term lease will reduce these risks for you. Take a $20,000 lease that is booked for 60 months and the customer will pay $24,000 over the term of the lease, when compared to a 36 month lease the customer will pay about $20,500 (factor of .0284). That's a $3,500 savings to the customer! So How Can We Get Better at Selling 36 Month Leases? There's a lot we can do. The first that comes to mind is the savings on the interest, that should wake
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Re: N.J. Senate approves bill to require printer and ink cartridge manufacturers show costs

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I just called my State Senator, of course no one was available. I'm suppose to get a call back. I'm sure many bills are presented each year that do not get signed by the Governor. I will write an email to the Governor, but suggest the likes of HP, Epson, Canon, Xerox, Lexmark, Ricoh, Brotherneed to take a Corporate stance if they haven't done so already.
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AOS Names Tom Oldfield as President

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Ontario based technology leader Advanced Office Solutions (AOS) announced Friday that it had hired Tom Oldfield as President. Tom Oldfield, President Oldfield, most recently Vice President General Manager for XeroxCanada Ltd., assumes the role immediately. At Xerox, he led the GreatLakes Midwest region with accountability for all Xerox operations inManitoba, Northern Southwestern Ontario. Prior to that role, Oldfield served with Xerox Canada as Vice President,Graphic Communications. Tom
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Training Sales and Managed Markets Teams to use iPads to Increase Productivity and Effectiveness

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CHAPEL HILL, N.C. , Jan.17, 2014 /PRNewswire/ --As technology continues to evolve, companies are looking for ways to adopt processes and tools that will improve marketplace penetration. To that end, the iPad has become a popular tool for sales and managed markets teams at biopharmaceutical and medical device companies. However, deploying iPads into the field requires significant planning, resources and training to make the investment a success. To identify best practices for deploying and
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What Brand of DMS are you selling?

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If you're selling Document Management, I'm curious to see what everyone is selling these days. I'm on mission to learn more and hoping everyone can contribute. Art
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Armor Manufacturer Offers Custom Designs with New EFI VUTEk Printer

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the company had to apply graphics to the outside of its products post manufacturing. Now, with the VUTEk QS2 Pro printer, Hardwire can incorporate durable, UV inkjet printed graphics in the actual armor manufacturing process. “ EFI’s UV inks solve the issues we had before ,” said Hardwire’s CEO, George Tunis. “ With our new VUTEk device, we can print directly on the armor or on our specialty film layers, and the colors in the graphics don’t run in our manufacturing process. Not only will the
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Re: "You've just WON Presidents Club, What Are You Going to D0 Now?"

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spiral. I got to that point myself after those years of cold calling. It's called a "rut." I've seen it happen to far too many salespeople. They listen to the rhetoric from sales managers and old-timers: All those time-worn cliches about "getting out into the trenches," "dialing for dollars," "beating the streets" ... you've heard them all, I'm sure. But thankfully, I got back up again and made it my singular goal to stop cold calling. And when I was finally able to stop cold calling forever, and
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Re: Demise of the 60 Month Copier Lease

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In my opinion, in most cases, the shorter term lease only benefits the salesman, not the customer or the dealership. A lot of the savings you are talking about would only be true if the customer does a 36 month lease and stops but normally as you discuss they don't stop the have a payment for life, it's just a question of how often they refresh their equipment. The shorter term lease does give the customer the benefit of newer equipment sooner but make no mistake, they do pay more for that.
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Re: Demise of the 60 Month Copier Lease

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Agreed, 36 month lease is best for the sales person! But isn't that why work in this crazy business? if someone told me that I could only sell 60 month leases then I would be hard pressed to continue in this business. However, selling the 36 month payment FIRST, allows you to drop the cost of the payments by increasing the length of the payments. Therefor we can reduce the cost of the equipment rather than discounting the equipment. Discounting the equipment hurts the rep, and the dealer.
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Re: Demise of the 60 Month Copier Lease

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don't like to even roll a single payment into the new deal. I view that as a waste of potential profit and a reduction of my commission. If you look at my leases you'd see the vast majority are 48 months or less. Second if your customer shops you when you are trying to upgrade them early you could be toast. If the competing sales person is sharp he is going to point out what you're doing and you could wind up losing credibility with the customer.
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Re: Demise of the 60 Month Copier Lease

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sales person. As a sales rep I don't like to even roll a single payment into the new deal. I view that as a waste of potential profit and a reduction of my commission. If you look at my leases you'd see the vast majority are 48 months or less. Second if your customer shops you when you are trying to upgrade them early you could be toast. If the competing sales person is sharp he is going to point out what you're doing and you could wind up losing credibility with the customer. There are many of
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Re: Demise of the 60 Month Copier Lease

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the customer or moving upstream to more a expensive package, not selling the same machine for the same cost. Here is the best example I can use: Chevy Malibu: Cost $30,000.00 Monthly Payment for 36 Month Loan: $900.00 Cadillac CTS: Cost $45,000 Monthly payment for 60 Month Loan: $850.00 Both loans carry the same interest rate and both cars get you frompoint A to B - what would you rather drive? You get the Cadillac and it is $50.00 cheaper per month. To quote Jeffrey Gitomer - " Sales are made
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Re: Demise of the 60 Month Copier Lease

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customer and bad for you the sales person. As a sales rep I don't like to even roll a single payment into the new deal. I view that as a waste of potential profit and a reduction of my commission. If you look at my leases you'd see the vast majority are 48 months or less. Second if your customer shops you when you are trying to upgrade them early you could be toast. If the competing sales person is sharp he is going to point out what you're doing and you could wind up losing credibility with
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Re: Demise of the 60 Month Copier Lease

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. Rolling payments is bad for the customer and bad for you the sales person. As a sales rep I don't like to even roll a single payment into the new deal. I view that as a waste of potential profit and a reduction of my commission. If you look at my leases you'd see the vast majority are 48 months or less. Second if your customer shops you when you are trying to upgrade them early you could be toast. If the competing sales person is sharp he is going to point out what you're doing and you could
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Epson and Panasonic Earn BLI Winter 2014 “Pick” Awards

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previous six months. The Winter 2014 scanner “Pick” winners are: colgroupcol width="210" //colgroup EPSON AMERICA, INC. Epson WorkForce DS-510 “Outstanding A4 Mid-Size Workgroup Scanner” Epson WorkForce DS-60000 “Outstanding A3 Flatbed Departmental Scanner” PANASONIC CORPORATION OF NORTH AMERICA Panasonic KV-S1046C-H “Outstanding A4 Large Workgroup Scanner” Peak Performers When pitted against competitive scanners tested to date, the 40-ppm (80 ipm) Epson WorkForce DS-60000 and the 26-ppm (52 ipm
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EFI and Landa Form Strategic Alliance

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unique, new functionality for sheetfed and webfed Landa Nanographic Printing™ Presses in the commercial, folding carton, point-of-sale, publishing, and flexible packaging markets. The Landa DFE will stream jobs at full printing speed for 4-8 color printing with Landa Nanographic Printing Presses and will enable press operators to perform last-minute job changes on the press, to proof jobs and to print rush jobs on-the-fly. In addition, it will collect production feedback from the presses and
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InovoOlution and LuraTech provide single source for email management and PDF/A processing

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Ludwigsburg savings bank and other savings banks, the city of Stuttgart and numerous other cities and municipalities, publisher Heinrich Bauer Verlag, and energy providers Vattenfall, RWE and E.ON. International reference customers include Harvard University, the U.S. Library of Congress, the Dutch Royal Library, the Internet Archive and the U.S. Air Force. Since its foundation in 1995, LuraTech has been a leading provider of open and ISO-standards-based document and image compression solutions
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Kofax Launches Mobile Capture Platform to Enable the Rapid Development and Deployment of Smart Mobile Capture Apps

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easily customized to meet an organization’s unique branding and other requirements. The new Kofax Mobile Capture Platform enables organizations to rapidly develop and deploy any number of mobile apps on a single platform that uses Kofax’s patented and market-leading image capture and perfection, real time data extraction and validation and analytics capabilities. Using this platform, organizations can speed time to market with mobile apps, achieve substantial cost savings, make better informed
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ITEX 2014 OFFERS EXCEPTIONAL STRATEGY FORUM AND EDUCATIONAL SESSIONS ON MANAGED SERVICES AND MPS AS WELL AS A DEDICATED TECHNOLOGY ZONE

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, DOCUmation MPS Made So Simple ANY Rep Can Close Profitable Contracts - presented by George Gallian, Compass Sales Solutions Moving MPS Forward with Technology : Todd Thibodeaux, President and Chief Executive Officer at CompTIA, will discuss how innovation is the key to growth in any segment of the services industry, especially managed print services. Managed Services Acquisitions: Real World Case Studies : Speakers Chris Ryne, Principal and Mitch Morgan, Co-Principal of Growth Achievement Partners
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Mutoh America, Inc. Partners with Avery Dennison for Car Wrap Training Classes

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Mutoh America, Inc., a leading manufacturer of wide-format inkjet printers and cutters, today announced its partnership with Avery Dennison to offer the Car Wrap Training Program in ten cities across the United States in 2014. Classes will be hosted by master installer, Justin Pate. Dates and locations for the 2014 course schedule are as follows (details can be found on the program's website through mutoh.com): February 6 - 8 Dallas, Texas February 10 - 12 Los Angeles, California March
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Panasonic Unveils New High-Speed Document Scanners Read more about Panasonic Unveils New High-Speed Document Scanners

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Osaka, Japan-based Panasonic Corporation, and the hub of Panasonic's U.S. branding, marketing, sales, service and RD operations. In Interbrand's 2013 Annual “Best Global Green Brands” report, the Panasonic brand ranked number four, the highest ranked electronics brand in the report ( http://bit.ly/17ezCDI ). As part of continuing sustainability efforts, Panasonic Corporation of North America relocated its headquarters to a new facility built to meet LEED certification standards, adjacent to Newark
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31 Ways to Garner Net New Copier & Managed IT Business (3 of 31)

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School, Volunteer work). Make your profile stand out among the crowd!! -=Good Selling=-
Blog Post

The "Your Price is too High" Objection

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immediate "what pricing are you referring to?" Short and simple, the prospect smoked the inexperienced rep. But, sales is a learning process especially when you're in a one on one. The rep will learn just like we all learned by taking our lumps here and there. The objection is still there and I would bet dollars to doughnuts that the prospect is not comfortable with the support side of the transaction. I just wish I could have been there to hekp. -=Good Selling=-
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Re: N.J. Senate approves bill to require printer and ink cartridge manufacturers show costs

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So if it's up to the manufacturer to put this info on there how can the store set their own price? Also the other problem will be the same problem we have where everything is based on a set coverage rate that is normally lower than what people actually print. I bet the price Ricoh puts on there will be more that what customers are paying per page on contract. I am guessing the dope that put out this one got ripped off on a toner cartridge or something.
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BEI Services Adds Full Automation to AIM for Overstock Parts Network

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including days since last used, the number of devices in their MIF that can use the parts, average cost and more; allowing them to make informed decisions quickly. In addition, the dealer can modify the offer and purchase lists as they see fit. Dealerships participating in the AIM/OPN program save an average of 20% off of wholesale prices saving them thousands of dollars every year.” To watch a brief video demonstration on the new integration visit: www.beiservices.com/AIM-OPN Joining the Overstock
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Re: e-STUDIO 306LP Question

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While the e306LP is an innovative product it is unlikely to displace any colour unit sales. As colour is more than half of what I sell, this leaves this product with a declining mono colour market to appeal to. The RD30 recycle unit makes the price of the solution much more than an equivalent eStudio 306. The e306LP does not have a stapling option. I find that most customers are interested in the ideas of ecology with their copiers but they are not willing to pay a premium for it.
-=Good Selling=-

This Week in the Copier Industry 15 Years Ago, The Third Week in January 2004

Wow, a Super Bowl thread from back in 2004, talking about the 14 game win streak from the Pats. It was the Pats vs the Eagles. Fly Eagles Fly, no Super Bowl for you this year!

Enjoy the threads from 15 years ago this week!

Re: Super Bowl Poll!

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The Patriots are now on a 14 game winning streak. They will go into the Super Bowl on the longest streak of any team since the '72 Dolphins. And Peyton Manning is putting together what might be the best postseason for a QB in NFL history. As for you folks that are picking an NFC team, you are out of your mind. Everyone knows that the "real Super Bowl" is this week's AFC Championship game. GO PATS!!
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Re: Super Bowl Poll!

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I don't think the Eagles need to put too much hope in a bunch of 4th and 26's to win the game. I don't think Carolina will screw up on a 4th and long like the Packers did.
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Re: Super Bowl Poll!

Patriots are now in the lead, can we get a few more votes before we close the voting for the weekend?
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Re: Super Bowl Poll!

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4th and 26 will get ya fired. Just ask the old def coordinator of GB!!
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Re: JP 4500 Duplicator coming soon

01/14/2004 By: www.bta.org Ricoh Corp. has introduced the Ricoh Priport JP4500. A high-volume digital duplicator that provides publishing features, computer connectivity and a low cost per page, Ricoh describes the Priport JP4500 as "ideal for schools, non-profits or any businesses lookingfor high print quality at a low cost." The JP4500 is equipped with a retry paper feed mechanism. From bond and NCR paper to construction stock, the Priport JP4500 can handle sheets up to 11-inch by 17-inch...
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Re: Form Overlay on 2022/2027 Printing

I have never used, my take on this is that you can select a file, tiff or giff and have it lie resident in the properties for the overlay feature. I have tried this with tiffs and giffs and it has not allowed me to saveit as an .OSV (I believe that is the extenstion). My understanding is that it can be used like the watermark feature. meaning we can keep a picture in the background of every page. I am not proclaiming to be correct with this assumption. If someone has more knowledge and the...
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Re: Form Overlay on 2022/2027 Printing

Re: Form Overlay on 2022/2027 Printing
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Re: Form Overlay on 2022/2027 Printing

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If you have an image file that you want to use as an overlay, the first thing you have to do is print it using the RPCS driver and print to an overlay file...under job type...then you can call it from the RPCS driver and add it to the document in question. It's great for logo's, even generic letter head.
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Re: "Amazing Race" contest

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No...but they should get an original idea one of these days!
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Re: "Amazing Race" contest

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What ever do you mean Mike? The Connectrix theme was original. Wasn't it? JG
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Re: SR840 on a 1060?

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I am having trouble with the motor that feeds into the staple joogger not turning on ever. It is a new install. Maybe it is firmware levels or maybe just a defective finisher. JG
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Re: HP 9000MFP and HP 4101MFP

I have a customer who has the 1013F and the 4104 MFP. His biggest complaint with the HP is that it is printer first and copier or fax second. He claims it takes him several steps just to make one copy and that drives him crazy.
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Re: SR840 on a 1060?

I have had serious troouble with the 840 before. I only go with the smaller one or saddle stich. The problems I ran into with the 840 never were able to be resolved, even with the engineers.
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Re: "Amazing Race" contest

What is the new equipment that is being launched?
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Re: SR840 on a 1060?

I have two in the field with no problems. Did you know that most finsihers from Ricoh are made by Sindo Corp or Sindo Ricoh in South Korea. [This message was edited by Docusultant on Wed January 21 2004 at 05:22 PM.]
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Re: Who will get blamed for this one?

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I doubt that anywone will get blamed, I bet they are running some kind of tests
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Re: SR840 on a 1060?

You are unbelievable with the tidbits of information you have come across in you endeavors. And, I mean unbelievable in a very good way! AMAZING!!! Thanks for the data. Ironically, there are certain people out there that will favor us when we share neat data like that.
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Re: "Amazing Race" contest

Two new color products that will replace the CMF 7000. A 28 & 32 ppm B2C Color product with Saddle Stitcher.
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Re: Who will get blamed for this one?

Gee, it wasn't me It had to be someone who had a dealer code to input registrations. Hey, can I vote for myself?
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Re: SR840 on a 1060?

Thanx!! Here is the link and the page. Peripheral Product specification Sindoricoh can provide is not limited to what is displayed in this homepage. Sindoricoh Designs and manufactures products to meet specification required from different partners. Sindo Ricoh
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Re: SR840 on a 1060?

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I am having trouble getting a part number for the main controll board for this SR840. Looks like the machine it is attatched to determines the board number. How is that possible. They are all the same number aren't they? Art, are the ones you have in the field on AF1060's? JG
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Re: Who will get blamed for this one?

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Mike, I bet it was all three of them working together. The whole lot of them are trouble ya know. That gos double for that Art guy! JG
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Re: 2022/2027 LDAP

I have the same situation going on. We seem to be connecting to the LDAP server, but like Jay, no user data. And I'm getting no help from Ricoh TSC. I especially don't like the condescending attitude I get from them. (Sorry...just had to say that.)
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Re: 2022/2027 LDAP

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Yeah they are like that especially Tony. When they don't know how to do something or something is wrong TSC gets like that. I think we have more knowledge here on the P4P Hotel than most of them at TSC.
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Re: 2022/2027 LDAP

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We did get it working a while back. You probably need to turn authentication ON. That was our problem. Attached is our set-up.
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Re: Who will get blamed for this one?

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This is one of those polls I'm glad not to even get a vote. It seems that Art has 75% of the vote, while Art has the other 25% of the vote. I think the winner may be Art? (Yeah Art you can vote for yourself...I did)
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Re: 2022/2027 LDAP

I think we tried authentication, but we've tried so much, I've lost track. I'll check into it.
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Re: Who will get blamed for this one?

lol
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Re: SR840 on a 1060?

Double checked all three of mine are 850's sorry.
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Re: Ricoh 1085 & 700 Print Controllers

Try call Greater Phili (215) 788-7111 Glen
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Re: Ricoh 1085 & 700 Print Controllers

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I am about to remove a fiery controller from a 551...actually two of them. Would you be interested in one of them?
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Re: 3800C, duplex 90lb??

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NO!!
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Re: Smart Web Monitor

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Individual documents can be password protected on scan, but I don't know if you can view them from the web interface once they have been password protected. Why would a health care organization be storing sensitive docs like that on the document server when it is intended to store more generic forms etc...? I would think that they would rather scan them to files. GT
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Re: Who will get blamed for this one?

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Can’t decide Art, Art or Art
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Re: 3800C, duplex 90lb??

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yes (the answer is always yes) but it will only do it manualy. JG
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Re: Smart Web Monitor

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Graham, They don't want to store them on document server, they only want to place them there temporarily so that they can retrieve them back to a computer and store them to file or cd, then delete those files. That process would require no software install such as Scan Router does. I believe you can view them and retrieve them even if they are password protected as long as you have the password. The main question is "can the 2035 be set (defaulted)to require a password for each scan before...
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Re: Smart Web Monitor

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I don't think you can set it to default to require a password....Why not just use scan to email?? That doesn't require any software install like scan router does? Seems like doing it the way they want to do would be somewhat cumbersome, and besides that, off the top of my head, I believe that you would have to sell them DTB pro to properly retrieve the documents and convert them out of the copier file format to PDF files.
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Re: Smart Web Monitor

Maybe, there is a better hardware config here. Why not propose the 2022SP? Propose it just as a scanning solution, then you can scan directly to the folder with out the need of Scan Router. No, passwords are then needed at the copier because the file has benn sent to the PC that is pass code protected. Then you are within the HIPPA comnpliance. 2022SP is $7,195 retail. To me thats les that $140 a month for a scanner solutiona nd I believe the 2022SP scans at 36ipm. Is that right. If you also...
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Re: Smart Web Monitor

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If the goal is to limit the software installation, passwords can be added after storage, so why couldn't they just monitor the doc server and add passwords post scan?
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Re: Smart Web Monitor

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The 2022 S/P scans at 51 ipm.
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Re: Product Enhancements 2238C vs 3800CMF

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Amen
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Re: 1 Million +!!!!!!!

Incredible, how many service calls? Art
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Can anyone answer this?

With the new 2035/45SP with the fax modem and the SAF memory. I told my customer about paperless faxing, they were open to the idea. They then asked this question in reference to having the faxes received electronically.How do we know when the faxes...
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Re: Leads in Colorado

StorePerform Technologies http://www.storeperform.com WHAT IT DOES It provides retail store performance management software. EVENT 01-14-2004--$10 million in Series A financing led by U.S. Venture Partners SALES NOTES potential opportunity to provide… - products and services to support increased marketing activities; services may include PR activities, collateral material development, advertising, and direct marketing services - tools and services for product development activities - tools...
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Re: Leads in Georgia

Advanced Recognition Technologies, Inc. (ART) http://www.artcomp.com WHAT IT DOES It develops voice and handwriting recognition software. (number of employees: 70) EVENT 01-13-2004--$6 million in financing led by Bessemer Venture Partners SALES NOTES company expected to make purchases to support... - expansion of worldwide sales and marketing potential opportunity to provide… - sales training programs - software and systems specific to the sales function - recruiting for sales professionals...
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Re: Leads in Massachusetts

Carbon Design Systems http://www.carbondesignsystems.com WHAT IT DOES It provides software for testing and validation of software and systems designs. EVENT 01-13-2004--$10 million in a Series B round of funding SALES NOTES company expected to make purchases to support... - expansion of sales and support structure potential opportunity to provide… - sales training programs - software and systems specific to the sales function - recruiting for sales professionals PARTNERS none stated PEOPLE...
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Re: Leads in Minnesota

Medwave, Inc. http://www.mdwv.com NASDAQ:MDWV WHAT IT DOES It develops, manufactures, and distributes non-invasive blood pressure products. (number of employees: 24) EVENT 01-13-2004--$5 million in funding SALES NOTES company expected to make purchases to support... - growth - development potential opportunity to provide… - products and services to support increased marketing activities; services may include PR activities, collateral material development, advertising, and direct marketing...
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Re: Leads in North Carolina

Athenix Corporation http://www.athenixcorp.com WHAT IT DOES It develops bio-industrial products for the agricultural and petrochemical industries. EVENT 01-13-2004--$12.52 million in Series B funding SALES NOTES potential opportunity to provide… - tools and services for product development activities - equipment and services for research and development activities PARTNERS none stated PEOPLE Mike Koziel President, Chief Executive Officer & Founder mkoziel@athenixcorp.com Markus Andres...
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Equitrac Experience

I have heard from a friend that the Equitrac systems has problems, this friend has also said that if this is an account that you would like to keep, "stay away from the Equitrac Software".Do any you have have any systems out in the field, and if so,...
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Form Overlay on 2022/2027 Printing

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Is anyone using this and how does it work. Also has anyone had success with this on previous models?Let me know as soon as you can.Thanks guys
-=Good Selling=-

This Week in the Copier Industry 10 Years Ago, The Third Week in January 2009

There's a pretty decent thread below about relationship selling. It's ten years old and yes I found it some place on the web.  Speaks about common ground with the client along with trust. Take the three minutes to read this thread.

Relationship Selling – The Buy and Buy

Enjoy the threads from ten years ago this week!

Weekend Copier Notes from 1/18/09

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bundled with Kodak MarketMover, which is a package to assist printshop owners in marketing and selling digital output. The next trade show to show off the latest in new production print systems is the OnDemand Conference & Expo in Philadelphia on 3/30-4/2/09. Among the sponsors are Konica Minolta & Canon. Xerox announced it has sold its first Xerox 980 to Ames, a print for pay in Massachusetts. If you recall, the 980 is the world’s first roll-fed color production system that uses “flash fusing
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Konica Minolta Launches Groundbreaking Series of Color Desktop Printers

Ramsey, N.J. – January 21, 2009 – Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta), a leading provider of advanced imaging and networking technologies for the desktop to the print shop, today unveiled a new line of compact, affordable desktop color printers and All-In-Ones (AIOs) for use in the small office/home office marketplace. The new magicolor® 1600 Series, which comprises two AIOs and two printers, ranks among the smallest-sized printers offered in the entire industry, and
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Konica Minolta Launches New A3 Color Printer for the Office

power of the magicolor 7450 II is ideal for all design and printing needs.” As with all Konica Minolta printers that feature its proprietary Emperon® print system, the magicolor 7450 II printer includes comprehensive and convenient PageScope® printer management tools that make it easy for individuals to set up, monitor, and control print features. In addition, the magicolor 7450 II printer features Konica Minolta smart calibration system – enhanced Automatic Image Density Control (eAIDC) and
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RICOH LAUNCHES THE POSTSCRIPT DRIVER FOR UNIVERSAL PRINT

PRESS RELEASE FOR IMMEDIATE RELEASE Ricoh Web Site: www.ricoh-usa.com CONTACT: Linda Montefusco Melissa Einfrank Ricoh Americas Corporation Peppercom (973) 882-2172 (212) 931-6171 Linda.Montefusco@ricoh-usa.com meinfrank@peppercom.com RICOH LAUNCHES THE POSTSCRIPT DRIVER FOR UNIVERSAL PRINT New Print Driver Increases Efficiency, Allows Users to Minimize Time-Consuming Driver Maintenance West Caldwell, NJ, January 22, 2009 – Ricoh Americas Corporation, a leading provider of digital office
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Ricoh 240w print options ?

We have sold a used Ricoh 240w that has the interface card install in unit. I understand that a external PC is need to use as a printer/scanner. Not being an authorized dealer and not seen one of these machines being used for printing, was wondering what is need in PC to connect to 240w. We had a few requests from other customers looking at wide format. We can pickup used machines from wholesaler and some of them have card installed in copier but do not have the external pc. Thanks
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Top Down Selling

who can sign the order, make the deal, write a check, and say yes. Most salespeople waste their time presenting and selling to gatekeepers, secretaries and influencers. Top Down Selling is one common theme of the highly paid salesman. Start at the top; call the president, owner, senior manager or vice president. Here is the basic selling techniques training process: Briefly state what you are selling and mention a few quick benefits; lower cost or improve productivity. The decision maker can
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TOSHIBA America Business Solutions Wins TRIO of coveted industry awards for latest co

an already strong architecture while boosting speed and improving features to its predecessor models. In addition, this e-STUDIO series is offered at a competitive price point, making it an excellent choice for those in the market for a new color MFP.” The e-STUDIO2330c/2830c/3530c/4520c series is a line of mid- to high-speed color MFPs, developed for multiuser offices and mid-volume printing environments that desire high-quality color printing at monochrome speeds. The series features Toshiba’s
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Realationship Selling

selling process, and why some sales people have such a repeat business they never have to cold call. Let’s take a look. Here are the typical steps in the dating process. First meeting or introduction Second meeting Get to know each other First date, social gathering Second date another social gathering Romantic dinner or movie Meet the parents Pop the question Engagement period Marriage If you ask your date to marry on the first meeting, you will probably get rejected! There is a process and
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Ricoh 60 Day Inventory Status of the MP 161 Series

Please be advised that inventory of the following models and accessories are in limited supply. Mainframes: Ricoh MP 161 Ricoh EDP Code 413606 Ricoh MP161F Ricoh EDP Code 413607 Ricoh MP161SPF Ricoh EDP Code 413613 Accessories: Printer/Scanner Unit Type 161 Ricoh EDP Code 413639 PostScript3 Unit Type 161 Ricoh EDP Code 413646 IEEE802.11b Interface Unit Type H Ricoh EDP Code 402378 Bluetooth Interface Unit Type 3245 Ricoh EDP Code 412666 The inventory is expected to be depleted in approximately
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FABSOFT

FabSoft's Training Page *The MOST Fundamentals I, II Snap Doc classes will only cover integration with Ricoh Family group devices. Ricoh announces Reform PDC, a FabSoft solution designed exclusively for the Ricoh platform FabSoft is pleased to announce that Reform PDC has been added to the Ricoh product line! Designed exclusively for the Ricoh platform, this print, distribution and capture solution automates mission critical workflow for organizations and offers customizable features, which
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Death of a Dealer

, TABS, CBS, KMBS, SBS, Xerox and Global all in our market place, direct branch sales managers were gung ho on buying business and buying clicks, and they had deep pockets. My best guess is at times deals from direct branches had no more than 6-8% margins. This type of selling took many traditional accounts and the effects were soon felt. I've often stated that the dealers subsidize the direct branches. Manufacturers will say its not true, however the books are held so tight we'll never know. I
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MPS Questions and Answers

should encourage a sales team to get all the pages. Local Printers Count Question: Due MPS programs that are focused on network printers succeed? Answer: Yes, for a limited time with short term results. Focusing on the network printers via your pay plan or because of your collection or ERP will cause your program to start and stop. Solutions: Build your MPS program to encompass all the pages at a customer location. Your program should offer a total printing strategy. Dealers Don’t Need a
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30 local jobs saved at Coates Toners

. Berti is from West Pittston. Collins, a Scranton native, lives in Nanticoke. Clothier, a native of the UK, lives at Harveys Lake. Sun, a worldwide leader of printing inks and pigments, wanted to focus on its core business and had the option of liquidating Coates or selling it for a good price. “We’ve been working with Sun since August,” Collins said. The three executives have years of experience with Coates, a well known name in the industry. “We didn’t want to see that name disappear and we didn’t
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Network Printers by SMB Path

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I've always been puzzled when I work with IT guys who are obviously more knowledgable than me and we are working through adding a network printer when they select "network printer" instead of "local printer" and creating an IP port. I normally interject that I do it this way and they concede in doing it my way. Does anyone know if there are benefits to setting up a printer in this manner (\\printername\printermodel for port)? I haven't found any advantages, but I can think of a few negatives
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Ricoh Inventory Status of the SP C220N, SP C221N, SP C221SF, & SP C2...

Inventory of the following products been depleted and these times will be discontinued in 30 days. Ricoh Aficio SP C220N Ricoh EDP Code 406005 Ricoh Aficio SP C221N Ricoh EDP Code 406008 Ricoh Aficio SP C221SF Ricoh EDP Code 406131 Ricoh Aficio SP C222SF Ricoh EDP Code 406136 Please communicate to your dealers as soon as possible that they should no longer order the above units. The substitution option for the SP C221N is the Ricoh Aficio SP C222DN. Replacements for the SP C221SF and SP C222SF
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Ricoh IS760

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Has anyone sold any of these scanners? I have a verbal on one for a medical records department, but have never sold nor seen one. I don't want to get stuck with a $4k product that I can't resell.Is there anything besides the IS330 NIC that is required...
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Become a Sales Consultant

possible beat them, no matter how cheap they were. This is something that Tony understood. He realized that he was the best, the BMW of C-PAP. You may say that sure, but it took him more time than normal to make the sale, and he probably doesn’t sell as many machines as the other salespeople. You would be right! The average C-PAP salesman sells about 30 machines per month and makes $100 per machine. This means that they bring home around $3,000 or so per month. Tony, on the other hand sells about
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Re: Death of a Dealer

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Art, You must know that we all wish nothing but the best for you. It seems at first blush that your situation has dramatically improved for the better. I today's marketplace there is simply no room for those dealerships that want to just get by. If they aren't willing to provide their sales force with the resources they need to compete in today's world then they will go the way of Century. Far too many dealerships are still run by men that sold typewriters to make a living and can't understand
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Re: Ricoh 240w print options ?

The PC's that w installed with the 240W's hold the plotbase software and all the licenses for scanning and printing along with the print card or interfa card. Not sure which one. But one of those cards are in the PC that was sold with the 240W. You can buy licenses, however there are no more cards (Printer controller and interface) avaialable new. I would call the wholesaler and tell him the deal, maybehe cfind you a card. This isone of the reasons why you need to be authorized for Ricoh wide
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Re: Ricoh 240w print options ?

We have new rw240, rw470 printer controller cards you can buy. Give me a call at 866-611-2679 x 16 or email sales@copiergeeks.biz we sell them about 15 points below original retail.
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Don't Nickel & Dime the Client

was similar in price as the first. $6,995. Plus a $200 installation, set up charge. Also a $200 per month maintenance charge that included toner as well. We told him we had one more to look at and we would be in contact with him directly. He also tried to close us and left his machine there for 5 more days. We finally had to unplug it and push it aside to make room for the next one. He finally did send a truck to pick it up. Executive Sales Training Example C: Company C installed their machine
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Kip 5002

We are looking for a 2-roll Kip 5000 w/STF and PDF license (we can order in stf and pdf so not critical) with a sub-100k meter. Shoot me an email at sales@copiergeeks.biz if anyone out there has one for wholesale.
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The Columbo Close

Information that I fould I have included links for the web site.! The Columbo Close Just one more thing in auto sales training is the 'last chance' close. When all else has failed and you still haven’t got the objection yet. You need the objection in order to isolate and cover it. So, what do you do? Have you ever watched the show Columbo? He was a master of the just one more thing. Right before he left, he would turn around and say, just one more thing. This would allow him to probe deeper
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MPS Job Description

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In one form or another my dealership has been creating MPS programs for printers and MFP's combined since 2004. This coming fiscal year we are setting up a division just for MPS. Does anyone out there have a job description they can share with me?
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Puppy Dog

The car sales trainer ‘puppy dog’ close is used when you have a product that you can let you client try for a short period. You want to use this one as the last resort; it’s best to close them without the ‘puppy dog’, however, don’t lose the sale by being stubborn. Qualify them as a 90%’er and let them try it. And yes, I am using the ‘puppy dog’ close on you with this car sales training class. By letting you see a sample of what's in the book, I’m hopeful you will like the sales cross-training
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Re: Muratec C4000

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I would say no. Here's the config info from the website. Look down near the bottom for Network Fax. Muratec C4000 Config Info
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Re: Network Printers by SMB Path

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independently on serval pc's, that IT would have to support. If it's only installed in one place (print server) and it has a problem, once i fix the issue there printing is then restored to everyone. After you install the printer on a server you share it the use the syntax to connect to it as \\servername\printer name. You can even email a link to everyone within the organization to install it. The end user simply click's the link and they are prompted to install it with one click. Hope this makes sense.
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Assume Content

Whatever automotive sales training may have taught you in the past about the assume consent close, I challenge you to keep an open mind about the new look and feel of the close as described here. First, let’s look at the past ‘assume consent’ close and how it was used. Long ago, prospects were not as educated as they are today. Car salespeople were also not as respected as they are today. The single most important point of a close, back then, was to get the objection out so you could cover it
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Re: Ricoh 240w print options ?

The print card that was originally with the unit has a serial number that any print, pdf, or scan oprions originally purchased are tied to (via the serial number). That card is worth $1500 - $3000. It's worth tracking down if possible. Otherwise, I think "wide format guy" or Ratio America (http://www.ratioamerica.com) might be able to help you with a print card and options.
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Re: Good old Wells Fargo

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I have had my fair share of Wells Fargo. I don't have any business with them now for that sole reason of the Letter of Intents. The only way my "former" customer could get out of the WF lease was to take them to small claims court. I learned a valuable lesson that the customer expects the salesperson to handle any and all questions from the leasing company. If the customer did not do what you told them to do on sending the letter in, it is still the salesperson's fault. If you want to keep
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Re: Ricoh IS760

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I found USB TWAIN driver downloads on the Savin site, so I'm pretty sure it will do it.
-=Good Selling=-
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