So, one of the topics below focuses on obtaining "dirt" about another brand of copier. If used properly "dirt" can win you the order and when used improperly, "dirt" can los you the deal. You need to know when you can and can't use "dirt", that my friends can only come from years of experience and using some trial talks tracks during your appointment to see if you can or can't use "dirt".
For all the lurkers on the site, I urge you to not just take information, but to share your knowledge, and post questions to the forums. We are all here to learn from one another!!!