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This Week in the Copier Industry Ten Years Ago

 

This Week in the Copier Industry Ten Years Ago

First Week of December 2011

In one short year we'll be one year short of celebrating our 20th Anniversary in 2023 with the site that you see today.  I started the Print4Pay Hotel back in 2001 with a MSN community group.  The reason I started the site is so dealers and salespeople in our industry could share information, which I called the good, the bad and the ugly.

Enjoy these copier threads from 10 years ago!

Gap Intelligence’s 2011 Printing Industry Year in Review

Art Post (Guest) ·
began with a trickleof relatively unambitious copier brand A4 desktops starting roughly ten years ago, followed-by Sharp’s Frontier experiment in 2008 and 2009, but2011 finally brought the first truly enterprise-class A4s from Ricoh, Canon, Konica Minolta (in Europe), and Fuji Xerox (in Asia). And althoughUS versions of the new Konica Minolta and Fuji Xerox (via Xerox) models have yet to materialize and more enterprise A4s from traditional A3 vendorsare surely on the way, the last eighteen
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Fuji Xerox Launches New Series of Multifunction Devices Along With Solutions Designed

Art Post (Guest) ·
feature Fuji Xerox's proprietary Smart Power Saving Technology. The technology contributes to saving energy by only distributing power to areas actually used in the scanning unit, control panel, output unit or controller when a device recovers from the energy saving mode. As only the area that is being used runs, the devices do not make unnecessary noise and users can operate on a control panel without waiting for a device to reboot. Further, Fuji Xerox developed the eight models in the full-color
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Fuji Xerox Promotes New Work Styles by Cloud-Based Document Sharing and Its Linkage W

Art Post (Guest) ·
for received faxes, streamlines the office work, and reduces costs. Note 1: Requires DocuWorks Viewer Light for iPhone / iPad 2.0. Note 2: The service allows documents and photos registered at Net Print Center, the file storage site on the Internet, to be printed from a multi-use copier installed at Seven-Eleven stores. Note: iPad, iPhone and iTunes are the registered trademarks of Apple Inc. in the United States and other countries. Note: The trademark of iPhone is used based on the licensing
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Fuji Xerox Achieves an Office Environment That Balances Convenience and Eco Performan

Art Post (Guest) ·
Fuji Xerox Achieves an Office Environment That Balances Convenience and Eco Performance by Visualizing Environmental Loads and Streamlining Workflow to Promote Eco Measures Introducing ApeosWare Log Management 1.2 Dec 06, 2011 TOKYO — Fuji Xerox Co., Ltd. has enhanced log management software ApeosWare Log Management, a component of ApeosWare Management Suit (Note1) that centrally manages and operates multifunction devices and printers. The new ApeosWare Log Management 1.2 has an additional
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Re: Everyone is always looking to bash who's on top!

GMAN ·
Art - Your story and thoughts are both enlightening. While Ricoh should remain a dominant force in our Industry, they have many challenges as an organization. It comes down to leadership and culture, which are essential, even if you have a great product. Kyocera, SHARP, and Toshiba share a certain destiny when it comes to MFP products. They are managing the decline of their MFP business, which means they may soon wind up in the 'Other Vendors' category on future Market Share reports. I hope we
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Sharp Announces New B2B President

Art Post (Guest) ·
Sharp Imaging and Information Company of America (SIICA), a division of Sharp Electronics Corporation, today announced that Doug Albregts has joined the company’s Imaging and Information Company of America (SIICA) as president. In his position, Mr. Albregts is responsible for directing the strategic growth and profitability of Sharp’s Business to Business (B2B) operations by increasing sales via channel and resellers, expanding market share and maintaining high levels of quality and innovation
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Print Audit Assessor Helps Dealers Maximize Profits With Over 1800 Organizations

Art Post (Guest) ·
total print volumes, the Assessor tracks 35 fields of information about each print job. For example, the software tracks who printed, the application, printer, number of pages, color information, document name and more. Once an assessment is complete, dealers can generate powerful reports that reveal printing inefficiencies and bottlenecks. This data can be used to analyze volumes and create specific proposals related to their customer's unique needs. Print Audit® has designed the Assessor
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"What is" Jetmobile?

Art Post (Guest) ·
, mobility, andtraceability, solution. SecureJet allows customers to minimize printing cost,increase security, and prove utilizations and efficiencies as well as providingknowledge for actionable print environment optimization. 4. What manufacturers devices are supported? Jetmobile has embedded solutionsfor HP and Ricoh printing devices but supports other manufactures throughexternal appliance. How do you sell your products? Jetmobile focuses on developing anindirect sales channel to provide
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Canon U.S.A. Celebrates Another Award-Winning Year

Art Post (Guest) ·
the 100 Best Global Brands for 2011 by Interbrand, the leading brand consultancy. Among the company's key awards, Canon has been placed in the Leaders Quadrant of the Gartner Magic Quadrant for Managed Print Services Worldwide(1) report; PCMag.com Readers' Choice awards for service and reliability for the eighth consecutive year for Canon digital cameras and printers, and the first year for camcorders in a new category for 2011; and for the third consecutive year, BenchmarkPortal's(2) Center of
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Brother recruits print veterans

Art Post (Guest) ·
Brother strengthens senior sales team with print industry veterans Printer manufacturer Brother has expanded its sales team with the appointments of two senior managers. Cathy Ellis (pictured) joins from Dell , where she was the UK head of its printer business for three years. She will take up the newly created position of head of sales, online partners, developing Brother’s online partner network, and reporting to Andy Forsyth who joined Brother in October from HP . Cathy has 24 years
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Level Platforms Release Reflects RMM Evolution

Art Post (Guest) ·
with photocopier legacies such as Xerox and Ricoh – have been pushing the per-page expense model for years. Copier dealers know this model well as that’s how they’ve always charged for their devices. Every time a user hits the green button on a copier, pennies fall into the pocket of a dealer. Vendors want the same thing with desktop and networked printers because these devices have been steadily robbing workload from copiers. As evidence of the managed print opportunity, Level Platforms included
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LAW JOURNALS’ READERS PRAISE RICOH’S DOCUMENT MANAGEMENT SERVICE TWO YEARS RUNNING

Art Post (Guest) ·
ahead of their competition. For more information about Ricoh’s legal offerings, please visit www.ricoh-usa.com/legal . About Ricoh Americas Corporation Ricoh Americas Corporation, headquartered in West Caldwell, N.J., is a subsidiary of Ricoh Company, Ltd., the 75-year-old leading provider of advanced office technology and innovative document imaging products, services and software, with fiscal year 2010 sales in excess of $23 billion. Ricoh’s fully integrated hardware and customizable services
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Re: What's the best way to close on price increase?

Old Glory ·
Here is the text from the email we got: Dear Dealer Principal Effective January 1, 2012, Ricoh will implement a price increase. Ricoh, Savin and Lanier equipment and accessories will reflect a 5% increase from the current dealer pricing and SRP prices, excluding A4 laser printers and Gel printers which will have no change. All supplies and parts will reflect a 3% increase without exception. This increase is due to the ongoing appreciation of the Japanese Yen. We have been faced with cost
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Govt tenders for new print services procurement contract

Art Post (Guest) ·
29-11-2011 The UK government has put out a tender for managed print services and devices that will be worth between £704 million and £904 million over four years. A tender notice was published by the Cabinet Office for multifunctional devices and services, managed print services and print audit services under Government Procurement's framework agreement. It says the new framework is targeted at two types of customers: small bodies with simple requirements and larger departments needing
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Understanding the Section 179 Tax Benefit for Office Equipment Purchases

Art Post (Guest) ·
Note from Art: This was posted on Docutrends Blog/Newsletter, thier link is at the bottom of the page. Understanding the Section 179 Tax Benefit for Office Equipment Purchases Section 179 of the IRS tax code allows businesses to deduct the full purchase price of qualifying equipment (includes Copiers, Printers, MFPs etc.) purchased or financed during the tax year. In 2011, it goes up to $500,000 (from $250,000 in 2010). It's an incentive created by the U.S. Government to encourage businesses
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Re: What's the best way to close on price increase?

Jrlz ·
The old act now or the price is going up close does have a way of backfiring. Mainly becuase the customer does not belive the sales rep. Only thing I can think of is showing them some sort of documentation. Do you have any documentation from Ricoh regarding the increase and is it something that could be shared with the customer?
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Re: What's the best way to close on price increase?

GMAN ·
Ricoh blinked first to drive December 2011 sales, due to recent sales struggles and to help Jim Corridi's first Quarter appear impressive (if this works), but other Manufacturers may follow suit, as Old Glory states. We will know soon...
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Re: What I Want for Christmas....

yeti ·
quote: Originally posted by fisher: Ricoh is giving us coal in our stockings this year. If sales continue to slide you'd be lucky to get coal
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Re: What I Want for Christmas....

Art Post (Guest) ·
GMAN: Good job with the KM stuff! Anyone else, how about Sharp or Canon??
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Re: Would You Loan this company Money?

Art Post (Guest) ·
Well Mitsubishi is a real good quess since they were one of the first manufacturers of rice cookers after WWII. They are still in our industry producing a niche printer and we all remember thier line of fax machines right? However it's not Mitsubishi either! Come on think BIG or LARGE!
Member

bw

Topic

Océ Extends Powerful Océ SRA High-Volume Controller with Support for Latest IS/3 AFP

Art Post (Guest) ·
Océ Extends Powerful Océ SRA High-Volume Controller with Support for Latest IS/3 AFP Standard Océ SRA controllers help power Océ inkjet printing portfolio TRUMBULL, CONN.– December 1, 2011 – Océ, a Canon Group company and an international leader in digital document management, today announced it has extended its powerful Océ SRA®controller technology with added support for the latest IS/3 standard for Advanced Function Presentation (AFP) printing. The inclusion of the latest functionalities of
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Museum scans 12,000 photos; photographs 3,000 artifacts

Art Post (Guest) ·
. When the project started, we had three computers in the building and one copy machine. The value of our hardware (10 computers, one printer/copy machine, six flat bed scanner and one microfilm reader/printer) has grown to about $16,500. No, we haven't spent that much money -- that's the value of the hardware. We purchased the microfilm reading machine. Diana Shaner went online and talked the company into selling it to us at half price, just under $5,000. The rest of the hardware has been given to
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Brother Completes Acquisition of Nefsis Corporation

Art Post (Guest) ·
Dec 02, 2011 BRIDGEWATER, NJ – The Brother group of companies, a leading manufacturer and distributor of high-quality printing devices for home, office and commercial environments, announced today that it has acquired Nefsis Corporation. Founded in 1998, and based in San Diego, California, Nefsis Corporation is an innovator in web-based remote collaboration and conferencing software. The company, operating under the Nefsis, ePop and WiredRed brands, has developed a range of solutions for
Topic

Modern Healthcare to host AUXILIO webinar

Art Post (Guest) ·
,” Flynn said. “As I travel the country, … I found that there is a misunderstanding of what managed print services brings to the table when considering solutions to cutting costs, improving process efficiencies in the print environment and preparing for e-records. This webinar will help clear up the confusion and demonstrate real time savings that are achievable through MPS.” For more information, visit the event page at the Modern Healthcare website.
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Re: What's the best way to close on price increase?

Larry Levine ·
Art, on Ricoh devices? I have not heard on my end?
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Re: What's the best way to close on price increase?

Kitz ·
Yes it is true Ricoh price increase of 5%!
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Re: What I Want for Christmas....

GMAN ·
I would love to see the following: 1. An update to the KIP C80 Wide Format device 2. Additional Production Print Support, such as Engineers to assist Dealers 3. Continued Television advertising 4. A homegrown (KM manufactured) A4 device that dominates the Industry and compliments MPS 5. Accelerated implementation of Managed Network Services offering through All Covered 6. No Price Increases!
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Re: What I Want for Christmas....

fisher ·
Ricoh is giving us coal in our stockings this year.
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Re: What's the best way to close on price increase?

fisher ·
No way would I ever try to use a close with a customer based on an upcoming price increase. Not unless you want to sound like a used car salesman. I would never bring that into my conversation with a customer. You may want to sweeten the deal to get it done by the first of the year though.
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Re: Would You Loan this company Money?

Jrlz ·
I will bite. Is it Ricoh?
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Re: Would You Loan this company Money?

montecore ·
I will take a wild guess....RICOH?
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Re: Would You Loan this company Money?

Art Post (Guest) ·
It's not Ricoh, keep guessing...hint, japanese company... world headquarters in Tokyo
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Re: MPW2400/2401

Art Post (Guest) ·
for copy mode if being used is this not programable in "syncr" mode. In reference to the print what application are you printing from, it is the windows print driver or plotbase?
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Re: MPW2400/2401

Anders And ·
Hi Art It is only when printing, sorry. They are using Autocad and also PDF and the windows driver
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Re: Would You Loan this company Money?

montecore ·
Is it Panasonic, SONY or Toshiba?
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Re: Would You Loan this company Money?

CTXerox ·
Kyocera Mita
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Re: Kyocera Mita Quietly changes thier name to........

GMAN ·
Confucious say, "Only the wisest and stupidest of men don't change" Which one is Kyocera MITA these days?
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Re: dispatching calls

Old Glory ·
When you say "over the phone" are you referring to actual voice communication? I ask because our techs receive their marching orders via company issued Blackberrys but they are synced with eAutomate. The calls are closed in the system with the key strokes they enter on their Blackberrys. In other words, the calls are input by dispatch and closed by techs without any duplication of efforts or voice communication. At least that is my understanding from a salesreps perspective.
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chamPS

GIntel ·
Anyone have initial thoughts on Ricoh's chaMPS program. Seems like it has a lot to offer and a lot of flexibility, but also requires a significant investment. Does that sound fair? Is anyone taking advantage of this program? I appreciate any input.
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MPW2400/2401

Anders And ·
I have a 2400 (RPCS) and and a 2401 (postscript) with a similar problem. I cant figure out how to make the printer cut the paper lenght according to the format of the print job or document. Does anyone have a "best practice" for settings?
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Would You Loan this company Money?

Art Post (Guest) ·
Currency in Millions of U.S. Dollars As of: Mar 31 2008 USD Mar 31 2009 USD Mar 31 2010 USD Mar 31 2011 USD 4-Year Trend Revenues 269.2 204.0 145.8 150.6 TOTAL REVENUES 269.2 204.0 145.8 150.6 Cost of Goods Sold 184.6 137.9 112.0 130.2 GROSS PROFIT 84.5 66.0 33.8 20.4 Selling General Admin Expenses, Total 50.1 49.9 53.3 45.3 Depreciation Amortization, Total 1.3 1.7 1.6 2.1 OTHER OPERATING EXPENSES, TOTAL 51.4 51.6 54.9 47.4 OPERATING INCOME 33.1 14.5 -21.1 -27.0 Interest Expense -0.1 -0.1
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Executive Director Mary Brown presented a copy agreement to the commissioners

Art Post (Guest) ·
Meanwhile, Clay County Community Corrections Executive Director Mary Brown presented a copy agreement to the commissioners. She suggested a better copier that would lower payments. To purchase the copier would cost $6,200 with $28 per month for maintenance. However, the commissioners didn't want to purchase the copier. Currently, the office is paying $198 per month on the lease of their copier. The new lease would drop the payment to $162 per month. The commissioners approved the new copier
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P4P Hotel Welcomes Industry Analysts

Art Post (Guest) ·
In a few short weeks Industry Analysts will be coming on board as a P4P Hotel sponsor. We're working out some details and I hoping that Premium Members of the Print4Pay Hotel will also be able to get a discount for IA reports and products. I know more in a week or so or right after the Holidays. Please take the time to click their banner ads on the site, just going to the site helps keep the basic membership free, keeps me focused on posting daily, and will help grow the site and we as a group

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