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This Week in the Copier Industry 5 Years Ago, The Third Week in January 2014

 

Enjoy the threads from 5 years a go this week!

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Five Vendors Earn Winter 2014 BLI “Picks” in the A3 Color Category

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buyers. Konica Minolta Business Solutions, U.S.A., Inc. Konica Minolta bizhub C364e Outstanding 31- to 40-ppm A3 Color MFP Konica Minolta bizhub C454e Outstanding 41- to 50-ppm A3 Color MFP KYOCERA Document Solutions America, Inc. KYOCERA TASKalfa 5551ci (Also sold under the Copystar brand) Outstanding 51- to 60-ppm A3 Color MFP Ricoh Americas Corporation Ricoh MP C3003 (Also sold under the Lanier and Savin brands) Outstanding 21- to 30-ppm A3 Color MFP Sharp Imaging and Information Company of
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Sell-out Attendance for EFI Connect 2014 Up 33%

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technologies In addition to the increased attendance, EFI also recorded growth in partner activity, with 100% of Connect’s available exhibit space selling out in the weeks leading up to the event. Participating partners and sponsors for Connect 2014 include 3M, Canon, Esko, honle UV America, Kodak, Konica Minolta, Lintec, MBM, NAPL, People’s Capital Leasing, Ricoh, Xerox, xpedx and Zund. In addition to partner exhibits, EFI Connect’s sold-out exhibit floor includes some of EFI’s most-advanced
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Ahmedabad's Sonal Xerox launches a new centre, installs a second Ricoh Pro 651EX digital kit

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around nine Ricoh presses, including six C900s; 15 Konica Minolta presses, including 10 C8000; Xerox has around 25 presses, most of them DC 5000, two 770 and two Color 1000; and Canon has two C7000 series presses, installed. “We are late entrants in the market, yet we have made good progress in this very good market for digital print,” said Sonawane. He hopes to close the financial year, March 2014 with four more installations http://www.printweek.in/News/3...Week+India+News+feed
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Konica Minolta teams with MGI

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it gains additional exposure supported by the strong reputation and positioning of Konica Minolta worldwide; Konica Minolta to capitalize on MGI’s expertise in the digital printing market and its capacity to innovate; Both companies to devote their best efforts to expand sales of existing and new products, including, but not limited to, the Meteor Digital Press line; As part of this alliance, MGI will maintain its independence and will remain autonomous in defining its strategic axes in the midst
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Konica Minolta and MGI Digital Graphic Technology Enter into a Strategic Alliance

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gains additional exposure supported by the strong reputation and positioning of Konica Minolta, Inc. worldwide; Konica Minolta, Inc. to capitalize on MGI's expertise in the digital printing market and its capacity to innovate; Both companies to devote their best efforts to expand sales of existing and new products, including, but not limited to, the Meteor Digital Press line; As part of this alliance, MGI will maintain its independence and will remain autonomous in defining its strategic axes in
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Compass Announces Strategic Partnership with Laser Resources

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sales@compasscontact.net or contact usvia phone at 800-295-0411 . About Laser Resources: Laser Resources is an Iowa-based company that delivers printing system technologies, mailing solutions, and innovative managed services to all types of organizations throughout Iowa. This includes production print, multifunction copiers, mailing equipment, and ongoing maintenance services and supply management. They also provide managed IT services and managed print services. They are an authorized Konica
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Canon imagePRESS C7011VP/S Series of Digital Color Presses Enable Wider Variety of Production Print Applications

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MELVILLE, N.Y., Jan 16, 2014 (BUSINESS WIRE) -- Canon U.S.A., Inc., a leader in digital imaging solutions, with the introduction of the imagePRESS C7011VPS/C7011VP series of digital color presses, now offers print service providers the opportunity to help increase productivity and deliver a wider variety of applications by way of new in-line feeding and finishing options. Canon’s new imagePRESS digital color presses include six base models that offer print speeds of up to 70 or 60* letter-size
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Konica Minolta Receives "A3 MFP Line of the Year" Award for Fourth Straight Year

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files are available for download: Seal- Konica Minolta A3 MFP LOY UPICK SEAL W14 - NA bizhubC454e KonicaMinolta bizhub C554e 4000Pmedium KMBSUSA Kevin Kern B Contact: Konica Minolta Naeran Rubio Konica Minolta Business Solutions U.S.A., Inc. 1 201.934.4759 nrubio@kmbs.konicaminolta.us Rachel Reed Konica Minolta Business Solutions U.S.A., Inc. 1 856.381.0651 rachel.reed@kmbs.konicaminolta.us Alicia Libucha Konica Minolta Business Solutions U.S.A., Inc. 1 857.205.0919 alibucha@kmbs.konicaminolta.us
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Konica Minolta Sponsors the Dempsey Racing/Konrad Motorsport Porsche

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LLC for three consecutive years. In 2012, Konica Minolta received "Document Imaging Solutions Line of the Year" recognition from BLI.Konica Minolta, Inc. has also been named to the Dow Jones Sustainability World Index for two years in a row. For more information, please visit www.CountOnKonicaMinolta.com and follow Konica Minolta on Facebook , YouTube , and Twitter . Naeran Rubio Konica Minolta Business Solutions U.S.A., Inc. 1 201.934.4759 nrubio@kmbs.konicaminolta.us
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Canon Ranks among Top Five U.S. Patent Holders for 28th Consecutive Year

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apprised of the latest news from Canon U.S.A., sign up for the Company's RSS news feed by visiting www.usa.canon.com/rss and follow us on Twitter @CanonUSA. +Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. SOURCE: Canon U.S.A., Inc. Canon U.S.A., Inc.Emily Moran, (631) 330-2403 emmoran@cusa.canon.com or Canon U.S.A. website: http://www.usa.canon.com or For sales information
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Ricoh to Acquire mindSHIFT Technologies, a Leading Managed Services Provider for Small and Medium-Sized Businesses

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specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2013, Ricoh Group had worldwide sales of 1,924 billion yen (approx. 20 billion USD). The majority of the company's revenue comes from products, solutions and services that improve the interaction between people and information. Ricoh also produces award-winning digital cameras
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Middleton Printing Installs Epson SurePress and Transitions from Flexographic to Digital Printing

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Epson’s support to be second to none.” Designed for prime label converters and commercial printers, the Epson SurePress L-4033AW is an easy to operate seven-color inkjet digital label press with White ink that makes high-quality, short-run label printing easier and more efficient, even on clear and metallic substrates. Delivering exceptional print quality and accurate color reproduction, as well as innovative printing features, the L-4033AW is a cost-effective and reliable solution that allows
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MCCi and Ricoh Canada Take Top Honors at Laserfiche Winners Circle

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building a Laserfiche cloud solution, deploying it internally to cut costs and bringing this proven cloud solution to market.” Other notable wins include news sales improvement awards for Crabtree Companies and Ricoh New Zealand, both of which were highly successful in selling the value of Laserfiche enterprise content management (ECM) to new prospects. Since 1999, the Laserfiche Winners Circle program has recognized top-selling achievers within the Laserfiche value-added reseller (VAR) community
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31 Ways to Close More Copier Sales (#24 of 31)

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smaller print shops you can actually ask them to print you up 50 or so Note Pads with the name of the printer. Then go buy a bag of candies and then ask the printer to shrink wrap each note pad, a few candies and their business card. Most times I’ll give them four days and turn over the prospects and information to them. But, I’m also prospecting for myself! It works both ways. -=Good Selling=-
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The 3D's of Selling Managed IT, Copiers and MPS

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During the last three years I've been delighted to help rookies/newbie’s or whatever you'd like to call new people that are breaking into Managed IT, Copiers and Managed Print Service industry. I'm not a manager or owner (was an owner once); I work down the street accounts and love what I do! I enjoy helping new sales people and that's probably because I had no help when I started in sales some 33 years ago. It was not until four years ago that I encountered my first sales manager (we'll save
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2013 Patent Tally Builds Upon Xerox’s Innovation Heritage

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NORWALK, Conn., Jan 23, 2014 (BUSINESS WIRE) -- Xerox received 1,168 U.S. patents in 2013, making it one of the world’s top innovative companies and adding to its portfolio of over 12,100 active U.S. patents that help businesses and organizations simplify work. IFI Claims, a research company that compiles an annual patent list, ranked Xerox as 32nd in its 2013 report based on 1,013 patents, which does not include over 150 patents from its wholly owned subsidiaries, such as the Palo Alto
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A collaboration in 3D printing

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A print Kiwi and U.S. company to sell printers combine 3-D in New Zealand. Ricoh New Zealand has been appointed as an authorized reseller of printer MakerBot Replicator 2 Desktop 3D Digitizer and MakerBot Desktop 3D Scanner. Ricoh New Zealand’s managing director, Mike Pollok, said this was an exciting opportunity in what is clearly a rapidly developing industry. “We are delighted to have been appointed by MakerBot to represent its products in the New Zealand market, not only because they align
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In-Map and OKI Europe Sign Deal for MPS Assessment Software

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designed to increase the efficiency of today’s and tomorrow’s businesses. The company is well-established as one of Europe’s leading printer brands, in terms of value and units shipped. OKI Europe’s award winning, product portfolio comprises six distinct segments: Colour and mono printers, multifunctional devices, which combine printing, copying, scanning and faxing functionalities, as well as Serial Dot Matrix printers, faxes and specialty printers for point-of-sales and manufacturing. Established
Blog Post

Demise of the 60 Month Copier Lease

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the same account can put your upgrade in jeopardy. A shorter term lease will reduce these risks for you. Take a $20,000 lease that is booked for 60 months and the customer will pay $24,000 over the term of the lease, when compared to a 36 month lease the customer will pay about $20,500 (factor of .0284). That's a $3,500 savings to the customer! So How Can We Get Better at Selling 36 Month Leases? There's a lot we can do. The first that comes to mind is the savings on the interest, that should wake
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Re: N.J. Senate approves bill to require printer and ink cartridge manufacturers show costs

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I just called my State Senator, of course no one was available. I'm suppose to get a call back. I'm sure many bills are presented each year that do not get signed by the Governor. I will write an email to the Governor, but suggest the likes of HP, Epson, Canon, Xerox, Lexmark, Ricoh, Brotherneed to take a Corporate stance if they haven't done so already.
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AOS Names Tom Oldfield as President

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Ontario based technology leader Advanced Office Solutions (AOS) announced Friday that it had hired Tom Oldfield as President. Tom Oldfield, President Oldfield, most recently Vice President General Manager for XeroxCanada Ltd., assumes the role immediately. At Xerox, he led the GreatLakes Midwest region with accountability for all Xerox operations inManitoba, Northern Southwestern Ontario. Prior to that role, Oldfield served with Xerox Canada as Vice President,Graphic Communications. Tom
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Training Sales and Managed Markets Teams to use iPads to Increase Productivity and Effectiveness

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CHAPEL HILL, N.C. , Jan.17, 2014 /PRNewswire/ --As technology continues to evolve, companies are looking for ways to adopt processes and tools that will improve marketplace penetration. To that end, the iPad has become a popular tool for sales and managed markets teams at biopharmaceutical and medical device companies. However, deploying iPads into the field requires significant planning, resources and training to make the investment a success. To identify best practices for deploying and
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What Brand of DMS are you selling?

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If you're selling Document Management, I'm curious to see what everyone is selling these days. I'm on mission to learn more and hoping everyone can contribute. Art
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Armor Manufacturer Offers Custom Designs with New EFI VUTEk Printer

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the company had to apply graphics to the outside of its products post manufacturing. Now, with the VUTEk QS2 Pro printer, Hardwire can incorporate durable, UV inkjet printed graphics in the actual armor manufacturing process. “ EFI’s UV inks solve the issues we had before ,” said Hardwire’s CEO, George Tunis. “ With our new VUTEk device, we can print directly on the armor or on our specialty film layers, and the colors in the graphics don’t run in our manufacturing process. Not only will the
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Re: "You've just WON Presidents Club, What Are You Going to D0 Now?"

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spiral. I got to that point myself after those years of cold calling. It's called a "rut." I've seen it happen to far too many salespeople. They listen to the rhetoric from sales managers and old-timers: All those time-worn cliches about "getting out into the trenches," "dialing for dollars," "beating the streets" ... you've heard them all, I'm sure. But thankfully, I got back up again and made it my singular goal to stop cold calling. And when I was finally able to stop cold calling forever, and
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Re: Demise of the 60 Month Copier Lease

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In my opinion, in most cases, the shorter term lease only benefits the salesman, not the customer or the dealership. A lot of the savings you are talking about would only be true if the customer does a 36 month lease and stops but normally as you discuss they don't stop the have a payment for life, it's just a question of how often they refresh their equipment. The shorter term lease does give the customer the benefit of newer equipment sooner but make no mistake, they do pay more for that.
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Re: Demise of the 60 Month Copier Lease

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Agreed, 36 month lease is best for the sales person! But isn't that why work in this crazy business? if someone told me that I could only sell 60 month leases then I would be hard pressed to continue in this business. However, selling the 36 month payment FIRST, allows you to drop the cost of the payments by increasing the length of the payments. Therefor we can reduce the cost of the equipment rather than discounting the equipment. Discounting the equipment hurts the rep, and the dealer.
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Re: Demise of the 60 Month Copier Lease

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don't like to even roll a single payment into the new deal. I view that as a waste of potential profit and a reduction of my commission. If you look at my leases you'd see the vast majority are 48 months or less. Second if your customer shops you when you are trying to upgrade them early you could be toast. If the competing sales person is sharp he is going to point out what you're doing and you could wind up losing credibility with the customer.
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Re: Demise of the 60 Month Copier Lease

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sales person. As a sales rep I don't like to even roll a single payment into the new deal. I view that as a waste of potential profit and a reduction of my commission. If you look at my leases you'd see the vast majority are 48 months or less. Second if your customer shops you when you are trying to upgrade them early you could be toast. If the competing sales person is sharp he is going to point out what you're doing and you could wind up losing credibility with the customer. There are many of
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Re: Demise of the 60 Month Copier Lease

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the customer or moving upstream to more a expensive package, not selling the same machine for the same cost. Here is the best example I can use: Chevy Malibu: Cost $30,000.00 Monthly Payment for 36 Month Loan: $900.00 Cadillac CTS: Cost $45,000 Monthly payment for 60 Month Loan: $850.00 Both loans carry the same interest rate and both cars get you frompoint A to B - what would you rather drive? You get the Cadillac and it is $50.00 cheaper per month. To quote Jeffrey Gitomer - " Sales are made
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Re: Demise of the 60 Month Copier Lease

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customer and bad for you the sales person. As a sales rep I don't like to even roll a single payment into the new deal. I view that as a waste of potential profit and a reduction of my commission. If you look at my leases you'd see the vast majority are 48 months or less. Second if your customer shops you when you are trying to upgrade them early you could be toast. If the competing sales person is sharp he is going to point out what you're doing and you could wind up losing credibility with
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Re: Demise of the 60 Month Copier Lease

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. Rolling payments is bad for the customer and bad for you the sales person. As a sales rep I don't like to even roll a single payment into the new deal. I view that as a waste of potential profit and a reduction of my commission. If you look at my leases you'd see the vast majority are 48 months or less. Second if your customer shops you when you are trying to upgrade them early you could be toast. If the competing sales person is sharp he is going to point out what you're doing and you could
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Epson and Panasonic Earn BLI Winter 2014 “Pick” Awards

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previous six months. The Winter 2014 scanner “Pick” winners are: colgroupcol width="210" //colgroup EPSON AMERICA, INC. Epson WorkForce DS-510 “Outstanding A4 Mid-Size Workgroup Scanner” Epson WorkForce DS-60000 “Outstanding A3 Flatbed Departmental Scanner” PANASONIC CORPORATION OF NORTH AMERICA Panasonic KV-S1046C-H “Outstanding A4 Large Workgroup Scanner” Peak Performers When pitted against competitive scanners tested to date, the 40-ppm (80 ipm) Epson WorkForce DS-60000 and the 26-ppm (52 ipm
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EFI and Landa Form Strategic Alliance

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unique, new functionality for sheetfed and webfed Landa Nanographic Printing™ Presses in the commercial, folding carton, point-of-sale, publishing, and flexible packaging markets. The Landa DFE will stream jobs at full printing speed for 4-8 color printing with Landa Nanographic Printing Presses and will enable press operators to perform last-minute job changes on the press, to proof jobs and to print rush jobs on-the-fly. In addition, it will collect production feedback from the presses and
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InovoOlution and LuraTech provide single source for email management and PDF/A processing

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Ludwigsburg savings bank and other savings banks, the city of Stuttgart and numerous other cities and municipalities, publisher Heinrich Bauer Verlag, and energy providers Vattenfall, RWE and E.ON. International reference customers include Harvard University, the U.S. Library of Congress, the Dutch Royal Library, the Internet Archive and the U.S. Air Force. Since its foundation in 1995, LuraTech has been a leading provider of open and ISO-standards-based document and image compression solutions
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Kofax Launches Mobile Capture Platform to Enable the Rapid Development and Deployment of Smart Mobile Capture Apps

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easily customized to meet an organization’s unique branding and other requirements. The new Kofax Mobile Capture Platform enables organizations to rapidly develop and deploy any number of mobile apps on a single platform that uses Kofax’s patented and market-leading image capture and perfection, real time data extraction and validation and analytics capabilities. Using this platform, organizations can speed time to market with mobile apps, achieve substantial cost savings, make better informed
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ITEX 2014 OFFERS EXCEPTIONAL STRATEGY FORUM AND EDUCATIONAL SESSIONS ON MANAGED SERVICES AND MPS AS WELL AS A DEDICATED TECHNOLOGY ZONE

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, DOCUmation MPS Made So Simple ANY Rep Can Close Profitable Contracts - presented by George Gallian, Compass Sales Solutions Moving MPS Forward with Technology : Todd Thibodeaux, President and Chief Executive Officer at CompTIA, will discuss how innovation is the key to growth in any segment of the services industry, especially managed print services. Managed Services Acquisitions: Real World Case Studies : Speakers Chris Ryne, Principal and Mitch Morgan, Co-Principal of Growth Achievement Partners
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Mutoh America, Inc. Partners with Avery Dennison for Car Wrap Training Classes

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Mutoh America, Inc., a leading manufacturer of wide-format inkjet printers and cutters, today announced its partnership with Avery Dennison to offer the Car Wrap Training Program in ten cities across the United States in 2014. Classes will be hosted by master installer, Justin Pate. Dates and locations for the 2014 course schedule are as follows (details can be found on the program's website through mutoh.com): February 6 - 8 Dallas, Texas February 10 - 12 Los Angeles, California March
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Panasonic Unveils New High-Speed Document Scanners Read more about Panasonic Unveils New High-Speed Document Scanners

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Osaka, Japan-based Panasonic Corporation, and the hub of Panasonic's U.S. branding, marketing, sales, service and RD operations. In Interbrand's 2013 Annual “Best Global Green Brands” report, the Panasonic brand ranked number four, the highest ranked electronics brand in the report ( http://bit.ly/17ezCDI ). As part of continuing sustainability efforts, Panasonic Corporation of North America relocated its headquarters to a new facility built to meet LEED certification standards, adjacent to Newark
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31 Ways to Garner Net New Copier & Managed IT Business (3 of 31)

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School, Volunteer work). Make your profile stand out among the crowd!! -=Good Selling=-
Blog Post

The "Your Price is too High" Objection

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immediate "what pricing are you referring to?" Short and simple, the prospect smoked the inexperienced rep. But, sales is a learning process especially when you're in a one on one. The rep will learn just like we all learned by taking our lumps here and there. The objection is still there and I would bet dollars to doughnuts that the prospect is not comfortable with the support side of the transaction. I just wish I could have been there to hekp. -=Good Selling=-
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Re: N.J. Senate approves bill to require printer and ink cartridge manufacturers show costs

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So if it's up to the manufacturer to put this info on there how can the store set their own price? Also the other problem will be the same problem we have where everything is based on a set coverage rate that is normally lower than what people actually print. I bet the price Ricoh puts on there will be more that what customers are paying per page on contract. I am guessing the dope that put out this one got ripped off on a toner cartridge or something.
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BEI Services Adds Full Automation to AIM for Overstock Parts Network

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including days since last used, the number of devices in their MIF that can use the parts, average cost and more; allowing them to make informed decisions quickly. In addition, the dealer can modify the offer and purchase lists as they see fit. Dealerships participating in the AIM/OPN program save an average of 20% off of wholesale prices saving them thousands of dollars every year.” To watch a brief video demonstration on the new integration visit: www.beiservices.com/AIM-OPN Joining the Overstock
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Re: e-STUDIO 306LP Question

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While the e306LP is an innovative product it is unlikely to displace any colour unit sales. As colour is more than half of what I sell, this leaves this product with a declining mono colour market to appeal to. The RD30 recycle unit makes the price of the solution much more than an equivalent eStudio 306. The e306LP does not have a stapling option. I find that most customers are interested in the ideas of ecology with their copiers but they are not willing to pay a premium for it.
-=Good Selling=-

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