This Week in the Copier Industry 5 Years Ago (Second Week of July 2014)

 

We had an interesting debate in the office today that was centered around Ricoh and the purchase of DocuWare.  What document management company would be acquired next? Ricoh is giving DocuWare full autonomy to keep doing what they do best.  You can find that survey here.

Enjoy these threads from 5 years ago this week?

Konica Minolta Honors M&M Sales Company for 25 Years as Pro-Tech Service Award Recipient

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RAMSEY, NJ, Jul 14, 2014 (Marketwired via COMTEX) -- Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) today announces that MM Sales Company has been honored with a 2014 Pro-Tech Service Award, an award given to those Konica Minolta dealerships that demonstrate the highest commitment to customer support and satisfaction. MM Sales will also receive special recognition for its longstanding excellence, as this marks the 25th consecutive year that the Urbandale, Iowa, dealership has
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Canon Emirates Secures Three Hospitality Managed Print Service Contracts

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also introduce superior facilities for guests including high quality guest printing, mobile printing and web-based Google cloud prints. Bakhour commented; "Anantara Dubai The Palm Resort Spa also signed an agreement with Canon Emirates as its preferred Managed Print Services partner to provide a wide range of products including multi-functional printers, laser printers and fax machines whilst offering a high level of service support through on-site engineers." The newly open MÖvenpick Hotel
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Canon U.S.A. Refreshes Its High-Quality CanoScan LiDE Color Image Scanner Line with Two New Models

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company, CanonInc., ranks third overall in U.S. patents granted in 2013+and is one of Fortune Magazine's World’s Most Admired Companies in 2014.In 2013, Canon U.S.A. has received the PCMag.com Readers' Choice Awardfor Service and Reliability in the digital camera and printer categoriesfor the tenth consecutive year, and for camcorders for the past threeyears. Canon U.S.A. is committed to the highest level of customersatisfaction and loyalty, providing 100 percent U.S.-based consumerservice and
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Konica Minolta Launches bizhub PRESS C1100 and bizhub PRESS C1085

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RAMSEY, NJ, Jul 09, 2014 (Marketwired via COMTEX) -- Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) today announces the launch of the bizhubâ® PRESS C1100 and bizhub PRESS C1085 color digital presses. Setting a new standard in productivity, these next generation digital presses combine market-leading speeds with a wide range of substrate handling and finishing options for superior flexibility and performance. Ideal for commercial printers and in-plant print providers, the
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Konica Minolta Launches Cloud-Based Document Management Solution for the Graphic Communications Industry

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RAMSEY, NJ, Jul 09, 2014 (Marketwired via COMTEX) -- Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) today announced FileAssist for Graphic Communications, a cloud-based document management solution designed specifically to help production print providers improve customer collaboration. Available in the third quarter, FileAssist for Graphic Communications combines file sharing, data storage, back-up and sync capabilities to enable more efficient collaboration with print shop
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Konica Minolta Hosts Open House to Showcase Business Innovation Centre's Innovations

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advances in security, print quality and network integration via its award-winning line of bizhub(R) multi-function products (MFPs); bizhub PRESS(R) and bizhub PRO(R) production print systems; magicolor(R) color printers; and pagepro(R) monochrome printers. Konica Minolta also offers software solutions and optimised print services to reduce document output cost, improve productivity and optimise office environment, backed by impeccable service and support team. Konica Minolta adopts a proactive
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Xerox Fights Back Against Black Market Printer Supplies

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Buyers can avoid counterfeit products and supplies by purchasing directly from Xerox or authorized Xeroxresellers . Another safeguard is to look for authentication labels.For example, Xeroxproducts have a holographic security label with a unique serialnumber and barcode. If counterfeit distributors tamper with labels orremove them, consumers should inform Xerox of the purchasing source. About Xerox Since the invention of Xerography more than 75 years ago, the people of Xerox (NYSE: XRX) have helped
Blog Post

Ricoh Adds New Color Envelope Printer

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Well, it's new for those of us that sell the Ricoh product line.We had heard rumors on the Print4Pay Hotel forums for a few months that Ricoh was going to launch and envelope printer. Rumor had it, that the print engine was going to be the same that is used in the Xante Impressia. I had reported many months ago that the Ricoh SP C831dn printer is awesome for producing full color envelopes. I placed two of these systems into a print4pay environment and had about 7 or 8 demonstrations in total
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Canon’s New imageRUNNER ADVANCE 350iF/250iF Models Deliver Advanced Small Color Multifunction Systems for Enterprises and SMB Customers

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MELVILLE, N.Y., Jul 08, 2014 (BUSINESS WIRE) -- Developed to extend the award-winning Canon imageRUNNER ADVANCE platformto businesses seeking an advanced color workgroup print solution, CanonU.S.A., Inc., a leader in digital imaging solutions, today announced the imageRUNNER ADVANCE C350iF/C250iF color multifunction office systems.Offering seamless integration with certain imageRUNNER ADVANCE systems, the easy to deploy, easy to manage Canon imageRUNNER ADVANCE C350iF andC250iF models deliver
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Home Depot to Start Selling 3D Printers Online and in Select Stores

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was founded in 2009 and specializes in desktop 3D printers and scanners. MakerBot is a leader in the desktop 3D printer market with more than 50,000 MakerBot 3D Printers out in the world. MakerBot sets itself apart by offering an entire MakerBot 3D Ecosystem that makes 3D printing easy and accessible for everyone. The MakerBot 3D Ecosystem includes its 3D printers and scanners, its website Thingiverse.com, the world's largest 3D printing design community for discovering, creating, and sharing of
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Print Audit Premier Grows to 300 Members Worldwide

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up to our brand promise of helping members win new customers, keep current customers and build recurring revenue.” Print Audit now publishes live Premier usage statistics on its website in order to prove that it is delivering on these promises. To date, Premier members have acquired 932 new customers, added over $3 million in monthly recurring revenue and retained 92% of their print management clients. For more information about Premier, please visit: http://www.printaudit.com/premier
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Ricoh Selects Riverbed SteelStore to Back-Up Data in the Public Cloud for Faster, More Cost-Effective Storage and 90% Reduction in Data Footprint

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95% of the Forbes Global 100. Learn more at www.riverbed.com . About Ricoh Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ended March 2013, Ricoh Group had worldwide sales of 1,924 billion yen (approx. 20 billion USD). The majority of the company's revenue comes from products, solutions and
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AUXILIO Complements Managed Print Services Business with Acquisition of Delphiis(TM) - an Information Security Company

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of print/digital systems, provide sustainable increases in employee productivity and enables hospital staff to better focus on providing patient care. AUXILIO also provides a wide range of healthcare IT advisory and professional services using the same focused approach on cost savings and operational efficiencies as their core managed print services business. Founded in 2004, AUXILIO serves a national portfolio of over 100 hospital campuses and manages in excess of 1.3 billion documents
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Epson Launches Next-Generation SureColor T-Series Large-Format Color Printers

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SAN DIEGO, July 15, 2014 /PRNewswire/ -- ESRI, Booth #710 -- Epson America today introduced its next-generation family of large-format color printers -- the Epson(R) SureColor(R) T3270, T5270, T7270, T5270D, and T7270D. Available in both single- and now dual-roll models, the SureColor T-Series features the Epson PrecisionCore(TM) TFP(R) print head and Epson UltraChrome(R) XD pigment ink to provide technical, corporate and marketing professionals an unprecedented combination of precision
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Samsung Partners with EMC to Bring Electronic Content Management Capabilities to its Printer Lineup

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,” said Karthik Manimozhi, Channel Chief, EMC Information Intelligence Group. “By partnering with EMC, Samsung is unlocking the potential for our print customers to leverage document management functionality to enhanceefficiency and profitability,” said Matt Smith, vice president of salesand marketing, printing solutions for Samsung’s Enterprise BusinessDivision. “Adding support for electronic content management gives us theability to help companies of all sizes more effectively manage theirprint
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World's Cheapest 3D Printer Gets Colorful

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transparent colors. "Despite the low price, the OneUp delivers professional level output down to 50 micron resolution at high speeds," said Nathan Myers Lead Sales for Q3D . "The price point is low enough that a company can put a OneUp on every engineer's or artists' desk without breaking the bank; access to 3D printing en masse is a game-changing productivity boost." Myers announced another exciting change to the OneUp line, retail packaging. While still embracing the Open Source movement and the
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New Color Printer Completes Upgrading of Copresco’s Digital Press Lineup

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Tuesday, July 15, 2014 Press release from the issuing company Copresco has installed a Ricoh Pro C901s+ color printer. The new system is the final step in a complete updating and modernization of the digital printer’s on-demand press lineup. Five Digimaster presses have already been installed. “Our new six-press fleet provides exceptional quality, reliability and the workhorse strength to produce millions of copies short-run publications, books and manuals,” says President and CEO Steve Johnson
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HealthWare Systems Solves Document Management for Midwest Healthcare Facility

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excited to work withPratt Regional Medical Center, and we look forward to a long-term relationship," saidSteve Gruner, CEO of HealthWare Systems. "ActiveXCHANGE has proven to be an effective tool--not just for eliminating the waste of paper charts, misplaced files, and millions of printed copies--but for generating significant savings and markedly improved administrative workflows." HealthWare sources explain that even though electronic records are rapidly becoming the industry standard, many
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MPSA Welcomes Compass as New Corporate Member

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FOR IMMEDIATE RELEASE July 14, 2014 MPSA Welcomes Compass as New Corporate Member CHARLOTTE, N.C. – The Managed Print Services Association (MPSA) is pleased to announce that Compass Sales Solutions has joined the association as a corporate member. Compass joins more than 1,000 other MPSA members to participate in proactive outreach to advance the awareness and value of managed print services (MPS) across sectors. Members of the MPSA work together to promote and advocate for MPS in a vendor
Member

File

Impressia_Web_Spec.pdf

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Element Robot Puts 3D Printing in the Cloud with Skyforge

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enables individuals who own a 3D printer to share that resource with friends. " Skyforge is the best interface you can get for the 3D printing process. We leverage existing 3D printer hardware and we combine it with a wonderful online workflow and a simple cloud management system, " says Chris Walker , CEO of Skyforge. Skyforge significantly improves on desktop software alternatives: No software installation is required Users can collaborate and print from any location Many users can share one
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Whitlock Acquires Select Business Operations of Xerox Audio Visual Solutions

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Whitlock has acquired select business operations of Xerox Audio Visual Solutions (XAV) from Global Imaging Systems (GIS), a wholly owned subsidiary of Xerox. While XAV had built a strong audio visual business with increased emphasis on enterprise and government customers, after strategic review, GIS decided that XAV did not align with the rest of its extensive business services portfolio. “Whitlock has a strong commitment to culture and a long history of organic growth, but this opportunity
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Ricoh FW480

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Does anyone have a 480 parts machine in inventory? If so, please contact me as soon as possible. Urgently need specific part off a unit that Ricoh does not have in stock. I can be reached at 352-336-1771. Thanks, John
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Ricoh & Xante Impressia

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Not a rumor anymore, the pricing sheet is up on Aficio League!!
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RICOH e-Sharing Box

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https://www.ricoh.com/e_sharing/spec.html
Reply

Re: Canon’s New imageRUNNER ADVANCE 350iF/250iF Models Deliver Advanced Small Color Multifunction Systems for Enterprises and SMB Customers

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It's supposed to be built like Canon's iR400/500iF but color. It's not shipping until the middle of August but already has a pretty good hype to it. Price point is very favorable for an A4 color print device.
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Customers doing business with you because your a "local" business

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bring this up because more and more I see customers and prospects who claim to support local business at all costs, yet theh do hardly anything with local firms especially when it comes to their office equipment, doc mgt soffware, or commercial printing (other division of our company). I am curious as to how some of you and your sales reps hammer the message of dealing with the independent dealer rather than the directs? I personally will beat the horse until it disintegrates to get the point across
Blog Post

A Closer Look at Data Breach Avoidance & Response

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incidents entirely. However, it is impossible to be completely outside of the risk pool, and having contingencies in place to swiftly respond to an incident is a key components of the overall plan. Businesses should always follow compliance requirements and keep up with the evolving notification standards that are in place to minimize damages in the event of a breach. David Bailey is Senior Vice President at Protected Trust. Protected Trust is a sponsor of the Print4Pay Hotel. I urge members and readers
Blog Post

Closing the Perfect Duplicator Deal or So I Thought

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tuned into ESPN to see if they've got the game covered, I watching.... and the last batter grounds out to the first baseman he flips to the pitcher covering the bag and he's out, no wait he's safe!!1 The umpire clearly blew the call! My first thought is that this kid will probably never ever come that close again in his career.What ashame, a blown call takes away a perfect game. It just goes to show you that nothing is given, even if it's earned. Many years ago I had demo'd a duplicator at a print
Blog Post

I'm Past My Prime Just Like Paper

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" amount. On the table there was a place to swipe the credit card. Within a few minutes the transaction was complete, and then the last prompt was for a copy of the paper work to be emailed to you. OMG! I was well..... thoughtless for a moment and then realized that indeed we are in a downward trend for pages that are printed with imaging hardware. The thought also crossed my mind that that I can't be solely focused on imaging hardware anymore. If I'm going to survive another 5 years to 10 years in
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Re: Dealer Value Proposition

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Hey Paul, Thanks for reaching out. I'm on the road and in meetings all week (at Canon National Sales meeting), but I'll give you a shout next week. - Jake
Blog Post

Time is ON MY Side "Commission Clock"

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Tick Tock went thecommission clock. No paperwork to be omitted at all. Tick Tock went the commission clock. Telling the sales time left for all. Tick Tock went the commission clock. It’s time for that last deal to be sold. Tick tock went the commission clock. A completeorder is a sight to behold. Tick tock went the commission clock. Will my last order hit the deadline in time? Tick tock went the commission clock. If it doesn’t, then it outtabe a crime! Tick tock went the commission clock. Maybe
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Altec Joins Epicor as a Premier Sponsor of the 2014 Epicor User Summits

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integrated to Epicor for automation of paper intensive processes including accounts payable, accounts receivable and sales order processing. Altec is also the publisher of Epicor Advanced Print Management (APM) and APM Plus for automated document delivery. The company has been working with Epicor ERP solutions for decades, and its sales engineers are expertly equipped to expand the way Epicor users make use of their document management solutions. Interested attendees will have a chance to meet with
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BigLever, MadCap Partner to Deliver Integrated Documentation Management and Product Line Engineering Solution

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specifications and all of the diversity needed tosupport the different “flavors” of products within a product line family. The new bridge integration solution combines the capabilities of MadCap Flare and BigLever Gears to provide a single, unified mechanismfor end-to-end document management across each stage of the productengineering lifecycle, and throughout business operations such asportfolio planning and definition, marketing, sales, manufacturing, deployment, service, and finely tailored documentation
Reply

Re: What Grinds MY Gears! Ricoh "Request A Quote" Not Working

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every single try. Did you try on your end? Read more Show less Reply · Kirk Stephens 20 minutes ago Well, the CDN site that I use regularly does not have a request a quote option. So, I tried it on the Ricoh-USA site from my IP with the same result as you. Then tried it with a spoofed IP (US based) and got no further. It's definitely not working as far as I can tell. Could be the info is flowing through to whomever monitors the channel though? Impossible to tell that from this side of the
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Re: Ricoh Adds New Color Envelope Printer

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Art, When you get the chance take a look at the iQueue software that comes with this system. It is a very complete package which includes the ability to automatically recognize Spot colors, and allows you to manipulate them. This software will output to just about any device you can load a print driver for. I tested it on a Fiery driven device with excellent results.
Comment

Re: I'm Past My Prime Just Like Paper

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32 years mostly in this business including nearly a quarter century at Canon. I think I've seen it all, but your post is an anecdote to the transformation of entire industry.
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Dealer Value Proposition

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Hey Gang, After years of exclusively working with OEMs, my company is expanding our sales targets for our total cost of ownership and sales proposal tool (gapTCO) to dealers and other non-manufacturer industry players. As my target market, I'd love any feedback you have! We feel great about gapTCO, as it’s quickly become our most successful product, and I am working on a message that will get dealers’ attention. Our proven value proposition centers around the tool’s ability to allow dealers
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International Copier Exchange has closed its doors

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I just received this email from a Print4Pay Hotel member. He was busy and wanted me to get the word out!! International Copier Exchange has closed its doors, ran off with the money from prepaid orders and have no plans to fulfill the orders. We are out $67,000.
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Intorduction and Discontinued dates

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Each manufacture has a list of introduction and discontinued dates as well as guaranteed availability. Does anyone know ofanywhere, that there is a central repository that may contain this data. I am not looking for BLI or Dataquest type where I need to gather data page by page,I am looking for a database of said information forcopiers,printers and facsimile. Thanks
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Supreme Court determines standing to sue for false advertising under the Lanham Act

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Report from Lexology.com : "In Lexmark International, Inc. v. Static Control Components, Inc., 134 S.Ct. 1377 (2014), the Supreme Court unanimously held that 'to invoke the Lanham Act’s cause of action for false advertising, a plaintiff must plead (and ultimately prove) an injury to a commercial interest in sales or business reputation proximately caused by the defendant’s misrepresentations .' The Supreme Court’s holding resolved a circuit split, and broadened the ability to bring a claim
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Zyme Partners with Sungard Availability Services to Deliver Robust and SecureCloud and Disaster Recovery Services

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, Symantec and Avaya. Zyme offers cloud-based SaaS applications and managed services for multi-tier channel visibility, which seamlessly integrate with CRM and ERP systems such as Salesforce.com, SAP, and Oracle. Zyme helps customers make better business decisions with verified channel sales and inventory data from distributors, retailers and resellers in 180 countries. This decision-grade visibility is used to improve mission-critical business processes including sales execution, incentive
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Paragon Software Earns High Marks in TopTenReview's 2014 Ranking of Best Server Backup Software

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Value Added Resellers, distributors and OEMs as well as online through the company website. Paragon Software Group provides technology to a host of world class companies and partners including Cisco Systems, Dell, HP, Western Digital Corp., ASUS, Seagate, Toshiba, LG Electronics, Logitech, Buffalo, Acer, EMC/Iomega, Siemens, Lenovo, Microsoft, Motorola, Nokia, and more. For more information, please visit the company website at http://www.paragon-software.com . Read the full story at http://www
-=Good Selling=-

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