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This Week in the Copier Industry 5 Years Ago for the First Week of May 2015

 

I've been in the copier industry for 40 years. Our industry has always been somewhat recession proof since we provide technology services.  With another round of lay-offs in recent weeks it seems our industry is not immune to COVID19.  We must be prepared for doing business in a post COVID19 business world.  Which means protection of our workplace along with putting safeguards in place to protect our clients while we are in their place of business.  These plans need to be developed and finalized now and we'll need to tell our clients and employees that we have these plans and procedures in place.  Having these plans and procedures in place could be the difference of capturing new business and not losing existing accounts. 

Enjoy these awesome threads from 5 years ago this week!

KONICA MINOLTA AND CLOVER ANNOUNCE TONER PARTNERSHIP

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). Konica Minoltahas been recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for eight consecutive years. Konica Minolta, Inc. has also been named to the Dow Jones Sustainability World Index for three years in a row. For more information, please visit: www.CountOnKonicaMinolta.com and follow Konica Minolta on Facebook , YouTube , and Twitter . Kristina Marchitto, Public Relations Manager Konica Minolta Business Solutions U.S.A., Inc. +1 201.236.4399
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Re: Multiple Copier Pricing Spreadsheet

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They also were two of only three that were not new.
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Konica Minolta Awards Substantial Grant to Promote STEM and Environmental Education

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#1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for eight consecutive years. Konica Minolta, Inc. has also been named to the Dow Jones Sustainability World Index for three years in a row. For more information, please visit: www.kmbs.konicaminolta.us and follow Konica Minolta on Facebook , YouTube , and Twitter @konicaminoltaus. A photo accompanying this release is available at: http://www.globenewswire.com/n...oom/prs/?pkgid=32677 Kristina Marchitto, Public Relations
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Toshiba Tec Joins Mopria Alliance to Offer Easy and Simple Mobile Printing Environment

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mobile device to any printeranywhere. The number of mobile users is expanding exponentially and the opportunity to print from those mobile devices is similarly increasing. While this trend is convenient for users, it entails more complexity as there are various mobile print applications and services. Toshiba Tec supports users by providing suitable products to facilitate easy andsimple mobile printing environment with the state-of-the-art technology.As one of its approaches Toshiba Tec
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Canon Solutions America Achieves HDI Support Center Certification

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traditional printing, and document management solutions. A wholly owned subsidiary of Canon U.S.A., Inc., Canon Solutions America is headquartered in Melville, N.Y. and has sales and service locations across the U.S. For more information on Canon Solutions America, please visit csa.canon.com . Canon is a registered trademark of Canon Inc. in the United States and elsewhere. OcÉ is a registered trademark of OcÉ-Technologies B.V. in the United States and elsewhere. All other referenced product
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Toshiba's e-STUDIO507 Receives Accolades From Buyers Laboratory

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presentations as well as everyday use. The e-STUDIO507 further incorporates Toshiba’s proprietary 320 GB Self-Encrypting Drive (SED) that meets the strict U.S. Federal Information processing Standard 140-2, making the MFP ideal for any organization seeking to bolster its data security. The company’s award-winning MFP additionally offers the array of benefits related with cloud and mobile printing and scanning for Apple and Android smartphones and tablets via Toshiba’s e-BRIDGE Print Capture software app
Blog Post

Copier Maintenance Agreements "Are You Hiding the Cheese"?

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dramatic impact on future sales and client retention. Take the time to go here , read the comments and take the time to post your own comments. -=Good Selling=-
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Color Copier Cost Per Page Survey for Segment 3 (Based on 1,500 Pages)

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I thought it was time to report on some of our Color Cost Per Page Surveys that we've been running on the Print4Pay Hotel Survey Page. Thus, this is thesecond band that we surveyed our members for. There will be four additional survey bands that we'll post in the next month. Color Segment 3 color copiers aka MFP's produce 31-40 pages per minute. This survey covered five different volume bands that was based on "x" amount of pages produced per quarter. Thesecond band we'll report on is
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What is your "WHY" in Social Selling

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expect by engaging with you along with your unique promise of value. Your LinkedIn profile is your digital story. Executives are turning to the digital age to vet out sales people. Take a peek at your LinkedIn profile and ask yourself, "Does my profile tell my "Why" story? About Larry Levine, Transforming and Coaching copier reps to grow net new business opportunities by 15% through LinkedIn and storytelling. Feel free to reach out to me at llevine@dealermarketing.net or www.dealermarketing.net
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Canon Solutions America Receives Prestigious Award for its Designer''s Guide to Inkjet

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Canon and OcÉ brands, Canon Solutions America helps companies of all sizes improve sustainability, increase efficiency, and control costs through high volume, continuous feed, digital and traditional printing, and document management solutions. A wholly owned subsidiary of Canon U.S.A., Inc., Canon Solutions America is headquartered in Melville, N.Y. and has sales and service locations across the U.S. For more information on Canon Solutions America, please visit csa.canon.com . Canon is a
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Sharp Announces Tour De Force 2015 Road Tour

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planned, featuring two tracks of informative sessions for dealers and their sales teams. Executive-level business sessions, dealer panels sharing best practices, new product category opportunities and professional sales training workshops are among the many educational offerings. In addition to the Sharp executives outlining key company initiatives, there will also be presentations from industry experts of which highlights include: -- A keynote session on the impacts of mobility presented by Angele
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ACT Group donates copier to Charter Oak Cultural Center

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Cromwell office equipment seller ACT Group recently donated a Kyocera color copier to Hartford multicultural arts and education programming nonprofit Charter Oak Cultural Center. The donation was made as part of ACT Group's grant program, in which it donates office equipment to local nonprofit organizations. Charter Oak Cultural Center provides programs for over 1,600 children in Greater Hartford.
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Print Audit Announces Successful Release of 5 New Premier Benefits

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information. This powerful tool will allow Premier members the ability to make smarter decisions about where to focus sales efforts. 5. Vertical Growth Analysis: Print Audit’s Insight offering will allow its Premier members to better understand which verticals are experiencing the most growth in pages so they can better align their sales efforts. “Print Audit is keeping its promise of helping office equipment dealers to grow their businesses,” stated John MacInnes, President and CEO of Print Audit
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Sales Manual "The Good the Bad & the Ugly"

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Knowing so many sales people in the industry allows me to see many different comp plans. It seems that there are no twosales manuals or comp plans that are alike, unless you are working for one of the Direct manufacturers. A comp plan is simple, you get what you get and you make what you make. If you're a slacker you get squat and if you're an over achiever you get the world and make a lot of dough! However, a comp plan is more than a sheet of paper, describing your salary your benefits, your
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Xerox Proposal

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Xerox C70 Proposal.pdf

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Xerox Proposal.pdf

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Canon IR Advanced C3300 Series

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Well the time has come that I have been waiting for. The IRC2225 and IRC2230 are gone. I am glad to see this change in the product line and am ready to get my hands on it.I am assuming most of you that are Canon dealers have seen the releases on this. I have not liked the 2225/2230 series since we first started placing them in the field.
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Canon IR 1400 Series release

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I believe Canon will have a strong machine with this series. I am looking forward to getting one of these as well as I believe it will be a nice complement to our other lines that have something small like this.
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CBI awarded premiere status as KYOCERA dealer

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The Center for Business Innovation added some hardware earlier this spring after being recognized as a premiere dealer of KYOCERA document solutions for the fifth consecutive year. The award, says CBI Finance Director Dan Sutter, is awarded to fewer than 10 percent of KYOCERA dealers, and represents the commitment CBI has made to providing innovative document solutions to Michigan businesses through KYOCERA equipment and systems. read more here
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Canon Business Process Services Addresses How Accounts Payable Departments Can Become More Collaborative and Strategic at the Fusion 2015 Conference & Expo

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ownedsubsidiary of Canon U.S.A., Inc. Learn more at www.cbps.canon.com and follow us on Twitter @CanonBPO. All referenced product names, and other marks, are trademarks of their respective owners. Contacts Canon Business Process Services Ken Neal, 212-502-2151 Fellow,Corporate Communications kneal@cbps.canon.com
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Print Audit Insight Webinar

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May The 4th Be With You: 5 Jedi Master Tips To Improve Your Managed Print Practice

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May The 4th Be With You: 5 Jedi Master Tips To Improve Your Managed PrintPractice by Print Audit As Star Wars fans the world over celebrate May The 4th we thought it might be a good idea to reach out to Yoda and see if he would be kind enough to offer some sagely advice to those of us in the Managed Print world. Okay, you got us, we didn’t really interview Yoda, but we did search the galaxy for the best Yoda quotes out there. Here are Print Audit’s top 5 tips from Yoda to help you improve
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HK 3D, a Leading UK 3D Printing Provider, Chooses 3D Systems

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ROCK HILL, S.C., May 05, 2015 (GLOBE NEWSWIRE via COMTEX) -- 3D Systems announced today it has entered into a reseller agreement with HK 3D , a leading supplier of 3D printers and additive manufacturing in the UK and Ireland. Watch a video to learn more about HK 3D and its new partnership with 3DS. Under the new agreement, HK 3D will immediately begin to offer 3DS' full line of 3D printers, materials, perceptual devices and design tools to its customers as part of its integrated 3D printing
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sharp launches 2015 Road Tour

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tracks of informative sessions for dealers and their sales teams. Executive-level business sessions, dealer panels sharing best practices, new product category opportunities and professional sales training workshops are among the many educational offerings. In addition to the Sharp executives outlining key company initiatives, there will also be presentations from industry experts of which highlights include: A keynote session on the impacts of mobility presented by Angѐle Boyd and Keith Kmetz of
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Re: Sales Manual "The Good the Bad & the Ugly"

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your getting soft in your old age! Thank You Have a Great Day Tom Koenig Sr. District Business Manager Northeast Region - Dealer Sales Division Ricoh Americas Corporation 5 Dedrick Place West Caldwell NJ 07006 cell - 570-439-2864 thomas.koenig@ricoh-usa.com
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Re: Canon & Ricoh Dealer Promotions - A3 BW and A3 Color

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Jake, I have seen nothing in terms of either giving incentives for any machines other than standard little programs. I have tried and tried to get canon to put together some strong programs and all our rep tells us is that the price is the price. Of course on the Ricoh side you have everyone running around selling machines through the non profit pricing as long as there is a govt building or American flag hanging within 50 miles of where you want to place the device. Based on some recent deals
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Re: More help with Canon C350iF

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Send me you email address again...I'll send you the product and system guides.
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Re: What is Print and Imaging as-a-Service?

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This just sounds to me like Facilities Management under a different name. Facilities Management is the practice of setting up a printing operation within a company as a service to the company. The people operating the equipment are employees of the Facilities Management company not the corporation. It is buying the apples, not the tree taken to the extreme. It's not uncommon that all postal services are packaged in as well. As far as MFP seat licensing...I don't see it ever coming to pass.
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Re: What is Print and Imaging as-a-Service?

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Old Glory ty for the comment. Yes, Facilities Management could be just a different spin on an old theme. MFP seat licensing would solve many issues that we have with selling the customer a traditional finance lease.
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Re: What is Print and Imaging as-a-Service?

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2 year "per seat" billing contracts? It's a neat concept, perhaps a little too creative for dealer owners. Are there any dealerships currently selling per seat billing? Would love to hear from them.
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Re: What is Print and Imaging as-a-Service?

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I've heard of dealers doing seat licensing on smaller tabletop printers for MPS accts but not for larger MFP's. I've heard this being done in the Chicago Metro market place. Chicagoland adopted the MPS programs real early the BTA dealers have really penetrated the market in a big way by now. The dealers are now fighting to differentiate themselves offer something different this seat licensing seems to be the new buzz. I never heard of it being done in any other geographic markets. But
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Re: What is Print and Imaging as-a-Service?

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I definitely see per-seat billing for MPS in the near future for the more progressive dealers with one huge benefit being that under such a program the goals of the dealer and client agree a aligned, because both benefit from less printing. It will make sense for dealers that have successfully transitioned from a transactional business model dependent upon hardware placements to a services business model where the priority is growing recurring revenue. I could even see hardware being bundled
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Re: Sharp Announces Tour De Force 2015 Road Tour

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Guess they have to do something to "pump up" the sales team!
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The Top 100 Summit “What To Wear” Guide

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The Top 100 Summit “What To Wear”Guide by Print Audit September might seem a long ways away with summer about to begin, but it's never too early to start thinking about what you should pack for the Top 100 Summit in Park City Utah. No need to worry, your friends from the Top 100 Advisory Committee are here to help you plan ahead! Read more of this post
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Copier surge protector maker is raided by FBI:

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Federal authorities on Friday raided a Houston business as part of an international investigation in which a total of nine people have been indicted for allegedly supplying Iran with high-tech microelectronics, power supplies and other commodities valued in the millions, officials said. Two local men were arrested as part of the probe. "The nine defendants charged in the indictment allegedly circumvented U.S. sanctions and illegally exported controlled microelectronics to Iran," said John P
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Samsung SCX-8240 Multifunction.pdf

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Re: Canon Cash Promotion

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Last one, what is the discount if you order you MFP and pay in cash? I guess this goes for Ricoh and Canon. Thanks! - Jake
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Re: Escalating Maintenance Agreements

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doing a more efficient job of resolving issues on the first call, negotiating better pricing with suppliers resolving more basic issues remotely without dispatching a technician. Other more common sense measures would be to just replace printers that cost more than $x to repair. It makes no sense to spend 2 hours in labor $500 in parts to repair a printer when a refurbished one could be purchased deployed for a few hundred dollars. Don't turn in a sales lead for that printer to be replaced; just
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Re: Escalating Maintenance Agreements

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it, every business has a different printing/copying trends/habits. Printing habits and machine performance has to be tracked on a case by case basis and adjusted accordingly. We let our customers know up front at the time of the sale that we do track profitability on each contract and it may be adjusted accordingly. Toner usage is typically one the biggest drains on the contract revenue (but not always) and we explain up front that heavy toner usage will effect the contract rates, especially to
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Re: Escalating Maintenance Agreements

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person they call. What bothers me is: a) Sales agencies that fix the rates for 5 years at $0.007 on an A4 printer doing 1500 per month. b) Companies that build the cost of the equipment into the service agreement with a minimum and don't lower the cost per copy at the end of the lease term. c) Sales reps who sell a colour machine at $0.06 per page when the customer is only doing 20 colour prints per month. d) Companies who under-quote on the cost per copy just to win the business knowing that
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Re: Escalating Maintenance Agreements

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machines all over email, wanted me to compete with Canon Solutions America, so on so forth. I quoted him a price for the units and he said it was too expensive. I told him to go buy it from Canon as we weren't a non profit and he was paying less that we could buy it for. He bought it from us at a higher price, I went over all the terms with him, and now every time something comes up his response is "no one ever told me about that." - Insurance, Sales Tax, Networking fees down the road, service
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Re: Escalating Maintenance Agreements

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profit and he was paying less that we could buy it for. He bought it from us at a higher price, I went over all the terms with him, and now every time something comes up his response is "no one ever told me about that." - Insurance, Sales Tax, Networking fees down the road, service increases...The list goes on and on. I really didn't want his business and told him several times that he should buy it from canon direct but he kept coming back, and nowI know 100% my gut feeling about walking away was
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The Office Technology Group Launches New Website Offering Managed IT Services for Businesses throughout Milwaukee & Appleton, Wisconsin Areas

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easier navigation. It also delivers new product and service information with a more user-friendly experience for learning about the benefits of IT outsourcing and business IT support. “Our managed IT services offering is being built on long-lasting relationships culled from our managed print services business,” said Dave Weiss, Co-Owner, OTG. “We see our new website as another pillar in forging new and strengthening existing bonds.” He added: “We understand every business must overcome IT
Member

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Re: What is Print and Imaging as-a-Service?

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tx good stuff
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Re: Envelope Feeding with Canon C350iF

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Yes, if you run from the first drawer instead of bypass.
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Re: What is your "WHY" in Social Selling

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Larry: Good stuff, can you check out my profile for me and give me a few tips?
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Re: What is your "WHY" in Social Selling

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Absolutely Art! I will take a peak and comment.
-=Good Selling=-

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