This Week in the Copier Industry 15 Years Ago (Third Week of November 2004)

 

The industries top sales peeps reside at the Print4Pay Hotel!

Enjoy these threads from 15 years ago this week!

Jack-of-All-Trades

. NSI originally developed AutoStore for HP, but the exclusivity of this arrangement expired last year. NSI has since added a partnership with Kyocera Mita, which will soon offer its own version of AutoStore, and created integrations for Xerox, Ricoh, Sharp and Toshiba copiers among others in the works. This gives AutoStore the unique distinction of being the only scanning system that can expose one set of stored document settings and workflows through at least six different brands of devices
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General News

subsidiaries, including Hitachi Printing Solutions America, Simi Valley, Calif. Hitachi printers have included the DDP series, now under the Ricoh brand. Color sales boost Canon, Xerox profits The two largest copier manufacturers posted growth in third-quarter results that are partially attributable to the growth in demand for color. Canon's profits rose 39 percent in the third quarter, attributed to cost-cutting and increased sales of color copiers and printers. Net income for the company, with U.S
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Canon & EFI

Archives Canon U.S.A. and EFI Jointly Expand Customer Choice for Business, Commercial and Enterprise Print Operations LAKE SUCCESS, N.Y. & FOSTER CITY, Calif.--(BUSINESS WIRE)--Nov. 22, 2004-- Introduction of DocStream 5 Color Print Server, MicroPress iX, Digital StoreFront 2.0 and Connectivity Kits Present Steady Growth of Print Product Options Canon U.S.A., the nation's market share brand leader in black-and-white and color laser copier/printer solutions(1) and EFI (Nasdaq: EFII), the world
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Kyocera Mita America Strengthens Sales

Kyocera Mita America Strengthens Sales Organization for Future Growth November 11, 2004 – Fairfield, New Jersey – Kyocera Mita America, one of the world's leading document imaging companies, today announced the promotions of two key executives and the hiring of a new regional manager in its U.S. sales organization. These personnel changes position the company for strong future growth and ensure that its dealer/reseller and direct sales channels are well-positioned to implement and achieve the
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Boston Mike Homers First Sale Using Virtual Copier

Congratulations to new Virtual Copier Reseller Mike Kaprinski, Vice President Sales/Connected Products, Fairfax Communications, Inc., Bedford Hills, NY. Mike closed his first bundled sale today. Ricoh 2035eSP and 15 Virtual Copier licenses. "Knocked out Canon E-Copy and doubled my GP using Virtual Copier" Great job Mike! Steve Breault VircoSoft
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Savin 4022 print problem

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Had a customer with Savin 2522 printing fine. Upgraded to 4022sp. Now when they print (PCL6) they get an application error on the windows 2000 server that manages all of the company's print jobs and they lose all of the company's print jobs. Anyone seen this?
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Green Partnership for Ricoh and Griffith University

Partnership was recognised recently in a ceremony at Griffith University where the University was presented with two park benches, made from the recycled toner bottles. Ricoh Australia Queensland Branch Manager, Andrew Hopper said, “Ricoh actively supports the total lifecycle management of its office automation products. Our Ricoh multifunction devices are designed to reduce paper and energy consumption. This offers a better environmental option and secures high cost savings”. “And to close the
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Using Virtual Copier Dave Koenig Slam Dunks First Day

Congratulations go out to Dave Koenig with Applied Imaging Systems, Independent Ricoh Dealer, Kalamazoo, MI. AIS joined our Reseller Partner Program on Monday November 15, 2004. Dave used the Virtual Copier application to close two bundled sales by 5pm on the same day. The sales included a Ricoh Aficio Color Copier 2232C, a Ricoh Aficio B/W 2045ESP and 17 Virtual Copier Software licenses. Way to go Dave! Steve Breault VircoSoft
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Re: Konica-Minolta Bizhub C350

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yourself and your company. I know this is common sense and practice, but the discipline of selling is the hardest part. Who wants to win on price? That will only leave you broke and busy helping people who don't appreciate your professionalism or your time. Good luck, and I hope someone else will contribute on the benefits of the Ricoh machines, I've found the Konica-Minolta machines look good on paper, but put them side by side and you'll see the difference. Push for a demo if you can!
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A Few Good Words, can go a Long Way

to say. Mackay's Moral: Those who have the most to say usually say it with the fewest words. If you have any additional questions, please feel free to call me. My office number is (732) 271-8600, Ext. 220. My cell phone number is (732) 803-3371. Thanks again for your time. Sincerely, Michael Sasso Regional Sales Manager Ricoh / Century Office Products Inc. 400 South Avenue Middlesex , NJ 08846 Fax (732) 469-6161
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CPC on HP Network PRinters

Has anyone run across dealers or groups other than FM offering a cpp on HP printers?
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inside sales rep

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We have a lot of prospects in our database that we dont contact as frequently as we should because our outside reps are too busy. We are considering adding an inside rep/marketing assistant to help with some of our cycle calls - I'm curious - anyone...
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Savin 4035/4045

I have two machines with a SC322 code (laser sync code)... We have replaced almost every board in the machine with no results. Any ideas?
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Xerox Nuvera 100

Xerox Nuvera 100 RIP Scanner standard finsiher $58,700 cpc (200K min) .0049 each
Member

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'Carnegie Method'

, giving a firm handshake, the smile and active listening are all part of Dale Carnegie's book, "How to Win Friends and Influence People." Put these together with the sales basics of studying and knowing the product, honestly answering questions, gaining trust and making follow-ups with clients and any salesperson's month will be a "good month."
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eCabinet

conversion software that will remove documents from the MIMMS and put it into the eCab. They plan to use the system for their office, plus they will be reselling the service to smaller attorneys for profit. I must give BMiller some of the credit on this deal since he found this client when he was working with us, if I recall correctly it was a $2000.00 fax that got his foot in the door. Three years later we have replaced all of their copiers, faxes, and almost all of the printers. Since then, we have
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help!!

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two questions why on a ricoh aficio color 6010 labels stop before the fuser...when printing....but will pass through when copying and the ricoh 1105 are these machines good to work on? just sold one and I am the service tech what parts should I carry this machine is in a print shop cannot be down.. please help TIA Patricia
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Re: LET'S Talk about the new HP "Market Buster" MFP!

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This is an email from one of my sources. Just talked to my "mole" within one of the larger regional HP providers. Here's the real scoop on the 4345 mfp: FCOT = 4 seconds Cost per page = $.014 from HP for service, supplies and 4 hour response. The engine is the HP LJ 4300 reworked to print right to left instead of back to front. CPC is high for a copier but the hardware price is half the cost of a copier mfp.
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Re: LET'S Talk about the new HP "Market Buster" MFP!

For the customer who does not need 11x17, book copy and prints alot more than they copy. The HP 4345 will foot the bill. I have even thought about buying a few of these systems and reselling them with our own label for a few thousand above retail. I don't know if I;ll ever do it, however its just a thought. I did a few comparisions with a Ricoh 600N, extra paper draw, duplex unit and then added the new IS 300e scanner from Ricoh. We still cam out a few thousand over. However it may be a
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Re: Canon iR105

Canon iR 105 Fiery M2 K2N finisher Trade of Ricoh 1085 $34,200 cpc (100K) .004 (200K) .0038 (300K) .0035!
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Re: Konica-Minolta Bizhub C350

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I would also try to get the Konica/Minolta in the client to demo. The fiery is a pain in the....well, you know where. I have gone against the bizhub a number of times and have lost once and that was the only deal that the customer went to the office to see the bizhub where they controlled the environment. get the fiery into the customer and it's a no brainer...at least it has been here
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Re: Aficio League Crapola

Yes, I had the same problem at the end of the summer. Alas, I thought I was a great video game player, however with Aficio's hit the homerun, I managed a mere 200 points. You are correct, there is a different game when you get to try for the "grand slam". Boo's the AF league for changing the swings and also Boo's the Aficio League for making us wait up to 30 days for points to be awarded. I inout all of my sales in clusters, it never fails that there one isw one or two "hung up" for 30 days or
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Re: 'Carnegie Method'

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It's true. We read "How to Win Friends and Influence People" at our company and the principles are common sense, yet often take repetition and constant reflection to implement them in the day to day grind. Relationship selling may or may not be a new "buzzword", but it's definitely not new. The best salespeople have been doing this for years. We can't rely on always having the best price and the best product... As I believe Brian Tracy says..."all things being equal most people would rather buy
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Re: inside sales rep

No, we are not doing this, however this was a topic of much discussion last week. RBS has a plan like this in place, something to the tune of $800 added to the base of the equipment. we discussed adding $450 fee would cover all aspects of network installation upto 10 users, including Scan2email, scan2folder, print drivers and training for the software. The CSR (Customer Support Representative) would also have the ability to "sell the extras" once in the door. The would have a "click quota
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DCI Event in Orlando

sales Share your own experiences with colleagues through facilitated discussions What Makes This Event Unique The conference program for Orlando has been completely revamped and improved, taking into account the needs of you and your organization. Whether you are new to your position or are an experienced practitioner, this event provides the in-depth education you need to help you expand your skills and overcome your challenges. No Web site, professional journal or book offers as much real work
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Software tips for Aficio 240W

Here is a some software tips for the 240w. Special thanx to Bandit for a great job! Please feel free to add to the document and repost! The 240w software tips.doc was moved to www.documentmall.com Accountname: art_post username: p4pusers passcode: goodpals select p4pusers cabinet, then wideformat folder, then ricoh folder, them wide format, then 240w (whew!)
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Rumor Has It NEW B2C ......

Ricoh will be introducing new 40 ppm B2C and 60 ppm B2C system sometime in the 2 to 3rd quarter of '05.
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Twain scanning and RDC

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I have a customer who is using some vertical market software at their main office. This software uses twain scanning. We would like to install an mfp in their remote office, and using remote desktop connection pull scan to the software located in the main office from the mfp in the remote office. I know that it is possible to bring local printers through the vpn, but is it possible to do the same with scanning?
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Plotting in Black and White vs. Grey Scale

When plotting an autocad drawing with multiple layers of various colors and pen widths, What settings need to be changed to get the colors to print in black, not shades of grey? Yellows and other light colors are coming out to faint to read, same in monochrome. We've already changed the HPGL colors and Calcomp colors to 100% grey and selected black and white in the HPGL plotter defaults and these changes have not worked. I was curious what "2 shades of grey" in the vector graphic settings or
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QUESTION: What Do Customers Really Want?

QUESTION: What Do Customers Really Want? ANSWER: For years businesses have struggled to answer that question. Along the way slogans and discussions have come and gone--about customer satisfaction versus loyalty, selling outcomes and solutions versus products and services, and technical processes versus interpersonal skills. Too often, they missed the point. Research shows that independent of industry, geography, product, or service, consumers consistently report that they value four qualities
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Re: LET'S Talk about the new HP "Market Buster" MFP!

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What I posted was for one of my guys at Ricoh who has a guy at HP so the story gos. He (my guy) is a good guy and has provided me good info in the past. What I posted was his exact email. Just thought I throw it out there and see what comments or thoughts yo guys had. I am not too worried (at least not yet) from what I have seen.
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Re: Konica-Minolta Bizhub C350

From my experience I have not had a lot of luck competing with a 2238 against the BizHub when it comes down to the nots and bolts of copiers and not price. It seems as if that unit out performs, and out specs us in this market. Brad, could you provide some insight from what you have seen more recently in thie field with the BIZHUB.
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Re: Software tips for Aficio 240W

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As long as you have a FULL version (NOT lite) of AutoCAD on the plotbase server, you can batch print DWG files. No AutoCad on the PB server, you are linmited to PLT, TIFF, PDF (if postscript option enabled)
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Re: Software tips for Aficio 240W

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, AutoCad will perform it's "regeneration" and then send the images to Plotclient Win. You will actually see the Plotclient Win application launch without human intervention and the AutoCad files will drop into the area for Entries. Within Plotclient, you will then need to set the number of collated sets that you desire and then press the printer icon. The job is actually sent from Plotclient Win to the SSL folder and then printer from PB Server.
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Re: Rumor Has It NEW B2C ......

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So you were referring to calender year rather than Ricoh's year because June is still 1st qtr in Ricoh's fiscal year?
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Re: Linear Feet vs. Square feet

If the customer is running 36 inch paper, then every linear foot is 3 sqaure feet. There is no square foot meter for the Ricoh's. The KIP product that I saw has a square foot meter. Service is also billed by the square foot.
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Re: Canon iR 7200

Canon iR 7200 Fiery M2 RIP saddle stitcher & inserter $27,600 cpc (100K min) .0045
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Re: help!!

When "printing" specify the size and direction of the lable sheet in the application. It sounds like the direction is wrong, that is, being fed in the portrait direction and the applicaton is showing lanscape direction.
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Re: 270 and SRlite?

The 270 with print and scan needed two drops. So the addy of the SR was installed in the 270 and the delivery option was turned to "delivery" Then the address book in the SR was set up with the destinations of the other work stations. The work stations got SW called Desktop binder and a portion of it monitors SR for scans. Almost the same setup as the present system.
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Re: Savin 4035/4045

The machine will code every time the print button is pushed. It will not make a copy. Clear the code, shut it down, and it codes agian as soon as the print key is pressed. quote: Originally posted by Jomama: How often does this occur. If it is erratic, I think I would replace the cover switch. You say it is acting normally, but those switches go bad on the inside and are very erratic at first.
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Re: Twain scanning and RDC

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The 1515 has a USB port, this is must be shared on the network through another computer. I would suggest something that has a network card and can be seen directly on the network. If you can print over the WAN, you can scan over the WAN. And I would agree with Jomama, Their software must be able to monitor a folder locally, if not, upgrade software.
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Re: scanrouter lite & win xp sp2

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SP2 closes the ports and programs ScanRouter uses to communicate. You need to reopen them. See attached.
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Re: inside sales rep

We have a majority of our reps designated as inside sales. You do have more flexibility in hiring and the pool of people is larger.
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