This Week in the Copier Industry 15 Years Ago (Second Week of October 2004)

 

Did you know that we have questions, comments, sales tips, sales advise, copier quotes and proposal that go back 16 years?  Yup, more than 100K in threads stored for your enjoyment on the Print4Pay Hotel!  Enjoy!

Enjoy these awesome threads from 15 years ago this week!

Savin 4022 / Ricoh 2022

The back side leading edge has toner on it and fades out as you get to the trail edge. if you run multiple copies it is only on the first copy. I have noticed that if you look at the drum prior to making copies there is a coating of toner on the drum. It appears that the toner is getting on the transfer roller and then the back of the paper. Have tried a different High voltage board and SBCU board with no change. Have also shorted the drum ground with no change. Did notice that when you take a
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Japan's Canon to take full control

Japan's Canon to take full control of Niigata Canotec , 10.15.04, 10:37 AM ET AFX News Limited TOKYO (AFX) - Canon Inc, Japan's leading maker of digital camera and copiers, said it has decided to take full control of Niigata Canotec Co Inc, a software developer for printers, by acquiring the 32.5 pct stake held by Canon Sales Co Ltd. Financial terms of the transaction were not disclosed. Canon already owns 67.5 pct of Niigata Canotec. The full consolidation will take place after January
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BIG NEWS 4 HV USERS! Canon-branded carbonless paper

Canon Introduces Three New Specialty Media to Aftermarket Portfolio Tuesday October 12, 8:31 am ET Copier Leader Introduces Its First Carbonless and Recyclable Papers, as well as Canon Branded Color Copy Paper, for its CLC and imageRUNNER Devices LAKE SUCCESS, N.Y.--(BUSINESS WIRE)--Oct. 12, 2004-- Further expanding its already extensive line of Canon-branded specialty print media, Canon U.S.A., Inc., the nation's market share brand leader in black-and-white and color laser copier/printer
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Data Overwite Security Security

Security like this gives total peace of mind. The Combination of our digital print technology and new ISO accredited Data Overwrite Security System, means your confidential print and copy data is assured protection from attack. Leaving you grinning from ear to ear. We'd like to share more about Data Overwrite Security with you. Contact us now for a sales consultant. Just like PC’s, today’s digital office devices use a hard disk drive to store document data. Computer systems and networks are
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Need Your Help!

Can someone please email me a copy of the warranty card from a Ricoh Laser Printer (could be savin, lanier, gestetner). Please! art@p4photel.com Thanx
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shady salesman

machines. Not faxes or printers either color boxes and mid range mfp's. All that being said I go to a company wide meeting and hear about goals and ways to generate business and my owner descibes an inovative way to possibly pull in new business and then procedes to descibe how this sales rep was visiting a customer just to see how things are going and seen the IT guy and came up with this great idea to see if this guy could help him place equipment. The owners thought this was a great idea. To rap up
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The new Xerox 180 Highlight Color

At Graph Expo 2004, Xerox Corporation demonstrated what it calls the world's fastest cut-sheet, highlight color printing system, operating at 180 ppm (nearly twice as fast as the previous Xerox speed benchmark of 92 ppm). Xerox showcased the new product as part of its 12,600-square-foot display at Graph Expo, the largest printing exhibition in the United States. The new Xerox 180 Highlight Color (HCL) system is one of three highlight color printers designed for print-on-demand and publishing
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Re: Leads in California

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John M. Greathouse Executive Vice President of Sales and Business Development OFFICE(S) CallWave, Inc. 136 W. Canon Perdido St. Suite A Santa Barbara, CA 93101-8207 Phone: 805-690-4000 Fax: 805-690-4241 -------------------------------------------------------------------------------- Comergent Technologies, Inc. http://www.comergent.com WHAT IT DOES It develops enterprise e-commerce software that streamlines selling and ordering processes. EVENT 09-27-2004--Announced the appointment of a new
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Re: shady salesman

Coming from the sales side: I always try to take care of the guys that help feed my family. There have been some occassions where I have forgotten where the lead originated, however I try to make up for this with "special consideration". I am aware of the situation and believe salesperson in question should "pony up" and take care of those who take care of him. When selling for Ricoh, we sales people get to accumulate points for products and or gift certificates. Share the wealth if not with
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P4P Vendor Sponsered Training Seminar

I have been asked by several members of the Print 4 Pay Hotel if we might be able to put together a Training Seminar/Solutions Event. First thoughts would to have this event over two or three days and have it sponsered by our Authorized Vendors. Doculex, VircoSoft, Sentryfile, Idatix, Memory Experts, Print Audit, Ricoh may be able to have training and solution seminars. I think this can be pulled off depending on how many members would commit. We could also have a round table with P4P members
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Re: Tiff/Jpeg (what determines)?

Great question. As always, because I am a sales & marketing guy, when it comes to tech questions I turn to our technical guru's for help. For those of us who are technically challenged I learned that SMB, which stands for Server Message Block, is a protocol for sharing files, printers, serial ports, and communications abstractions such as named pipes and mail slots between computers. Beyond that I do not comprehend. Perhaps someone will address your question more specifically and enlighten us
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Global Imaging Acquires ............

Global Imaging Acquires Image Manufacturing, Inc. Monday September 27, 8:42 am ET CHICAGO, Sept. 27 /PRNewswire/ -- Global Imaging Systems (Nasdaq: GISX - News) announced today that it has acquired Chicago-based Image Manufacturing, Inc., a print management company and reseller of Hewlett Packard printers. Image Manufacturing has annual revenues of approximately $5.5 million. ADVERTISEMENT Global Imaging Chairman and CEO Tom Johnson said, "The acquired operation serves the Chicago market, and
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life is good

ALL RICOH GURUS, HAVE A GREAT WEEKEND, I'm going to go see the NC State Wolfpack take care of the Tarheels. There's nowhere like Wilmington nc
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Leads in Rhode Island

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Retail Solutions Inc. http://www.retailsolutions.com WHAT IT DOES It provides on-demand hosted point-of-sale data management and reporting services. EVENT 09-28-2004--$4 million in a Series A round of funding OPPORTUNITIES company expected to make purchases to support... - new product development - expanding sales and marketing efforts potential opportunity to provide… - products and services to support increased sales activities - products and services to support increased marketing activities
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Scanning to Mac

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We haven't had anyone scanning to Mac before, but one of the customers we adopted who was orphaned said that when they purchased a Savin 2535 with scanning their former vendor said it would not scan to Mac. Is this true?
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Scan Router V2 Lite with Aficio 2035

New copier Aficio 2035 was added to group of Aficio 1035 copiers with printer/scaner options. 1035 works with Scan Router, 2035 does'nt. When I try to "Add I/O device" I get "no answer from device". But ping command says link is OK. I cant write an IP-adress of Delivery server on 2035. Do 2035 find it automaticly? Thanks for help.
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Plotbase and PC3

My client also asked that when using the PC3 (is this a print driver) files, can we save the plot to a specific folder on the network?
Member

Member

trc
Member

Chuck
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Re: Leads in Illinois

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BridgePort Networks Inc. http://www.bridgeport-networks.com WHAT IT DOES It provides a software-based network infrastructure solution that extends a single phone number over multiple devices and networks. EVENT 09-27-2004--$25 million in a Series B round of financing led by TD Capital Ventures OPPORTUNITIES potential opportunity to provide… - products and services to support increased sales activities - products and services to support increased marketing activities; services may include PR
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Re: Leads in Maryland

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and application development - recruiting services for developers and engineers PARTNERS none stated PEOPLE Mark Komisky Chief Executive Officer and Co-founder Charles Komisky Chief Technology Officer and Co-founder Will Clemens Chief Financial Officer and Co-founder Scott Schelle Chief Operating Officer Rich Credidio Vice President of Sales Jim Ishikawa Senior Advisor OFFICE(S) Bluefire Security Technologies 1040 Hull Street Suite 101 Baltimore, MD 21230 Phone: 410-637-8160 Fax: 410-637-8172
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Re: Leads in New York

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services to support production operations - tools and services for product development activities PARTNERS none stated PEOPLE Leo J. Schowalter, Ph.D. President and Chief Executive Officer Glen Slack, Ph.D. Chief Scientist Jonathon Whitlock, Ph.D. Chief Technology Officer Keith R. Evans, Ph.D. Vice President and Chief Operating Officer OFFICE(S) Crystal IS Inc. 877 25th Street Watervliet, NY 12189 Phone: 518-276-3325 Fax
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Re: Leads in Pennslyvania

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: 011-91-40-2339-8222 Fax: 011-91-40-2339-8111 -------------------------------------------------------------------------------- CyOptics Inc. http://www.cyoptics.com WHAT IT DOES It designs, develops and manufactures optical engines for broadband metro and access communications solutions. EVENT 09-28-2004--$10 million in a new round of financing led by Jerusalem Venture Partners OPPORTUNITIES company expected to make purchases to support... - new product development - boosting marketing and sales
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Re: Leads in Texas

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headquarters is located in the Legacy Business Park on Preston Road in Plano, TX, less than half of a mile from the previous location. It houses the corporate offices, research and development departments and a manufacturing plant. The company has expanded its marketing, sales, support, scientific and engineering teams. STATED PARTNERS/ALLIANCES none stated PEOPLE Christopher G. Chavez President and Chief Executive Officer F. Robert Merrill, III Executive Vice President - Finance Scott F. Drees
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Re: Leads in Washington

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SourceLabs Inc. http://www.sourcelabs.com WHAT IT DOES It provides open-source software and systems. EVENT 09-29-2004--$3.5 million in a Series A investment from Ignition Partners and Index Ventures OPPORTUNITIES company expected to make purchases to support... - deployment of product offerings - research and development - expansion of sales and marketing potential opportunity to provide… - sales training programs - software and systems specific to the sales function - recruiting for sales
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Re: AF1515 Scanning

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My scanning gripe with the 1515 .... the FAX 4410NF is basically the 1013/1515 machine without a flatbed ... correct? Why does Ricoh not put color scanning on the 1515MF? If they can do it on the 4410NF, Samsung can do it VERY inexpensively for the Ricoh AC104 and AC204 ... scan to email a PDF file, I don't know about everyone else, but when using this particular feature, I find the documents are often in color.
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Re: 240W Cutting Off PDF Print

I've noticed the same problem and was told that the reason for it cuting of the end 8 inches is because Acrobat does not support printing PDFs larger than C-size unless you have the full version of Acrobat, ie not just the Acrobat Reader, Atleast for the newer verions of reader. Anyone know if there is truth to this?
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Re: 240W Cutting Off PDF Print

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It’s not an Acrobat reader issue. I printed D size PDF from reader after installing the 300 DPI WinPrint driver.
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Re: SDM for Admin & XP SP2 Question

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Ted: I ran into the same thing. I ended up having to go to a pc that doesn't have sp2, but I know this isn't the solution. I think Ricoh is going to have to update the software.
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Re: Aficio 240W & Plotbase, is it possible.........

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YES- hold down the “Ctrl” key and single click the files you want to print. All the files will be highlighted. Select print and presto. Note: you cannot change the order in which they print. If page page3 is at the top line in the print queue and page 1, then 4, then 2. It will print in that order.
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Re: shady salesman

Stories like this burn my britches too. I think of all the times our tech support has stepped to the plate when I, wearing my sales hat, painted myself into a tech corner. The contribution value of competent and reliable tech support can not be over-emphasized and never taken for granted. Too many sales reps rely on tech support to close a deal for them, and simply walk away. Not only is it unethical, it is just plain dumb to alienate technical support. Thank you for sharing this story, perhaps
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Re: Aficio cl1000n

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Try to transfer the file to print to other application, retry to print it with rpcs,if you obtain different results, your problem is in the application (word), if the problem´s still there , try reinstall driver
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Re: Leads in Colorado

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09-28-2004--$22 million in a Series C round of financing led by Lehman Brothers Venture Partners OPPORTUNITIES company expected to make purchases to support... - scaling the company - product development - expanding global sales and marketing efforts potential opportunity to provide… - products and services to support increased sales activities - products and services to support a field sales force - products and services to support increased marketing activities; services may include PR activities, collateral
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Re: Leads in Florida

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PowerLinx, Inc. (formerly SeaView Video Technology, Inc.) http://www.power-linx.com OTCBBWLX WHAT IT DOES It designs, manufactures and markets powerline communication products that transmit video, audio, voice and data. (number of employees: 13) EVENT 09-28-2004--$3.18 million in a private placement OPPORTUNITIES company expected to make purchases to support... - product and technical support - expanding internal and external sales force - launching and marketing new home monitoring product
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Re: Leads in Louisana

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Stewart Enterprises, Inc. http://www.stewartenterprises.com Nasdaq:STEI WHAT IT DOES It provides funeral and cemetery products and services to the U.S. death care industry. (number of employees: 6000) EVENT 09-27-2004--Announced the relocation of its corporate headquarters OPPORTUNITIES potential opportunity to provide… - office equipment, supplies and services to support expanding operations at the company's headquarters. The company is now located at 1333 S. Clearview Pkwy., Jefferson, LA
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Re: Leads in Massachusetts

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activities PARTNERS none stated PEOPLE Jeffrey Burbank President and Chief Executive Officer Winifred L. Swan, Esq. Vice President and General Counsel James Brugger Vice President, Disposables Engineering Dennis M. Treu Vice President, Research and Development Alan R. Hull, M.D. Chief Medical Advisor Joseph E. Turk, Jr. Vice President, Sales and Marketing Christopher G. Manos Vice President and Chief Financial Officer Michael J. Webb Vice President, Quality Assurance and Regulatory Affairs Matt Pearman
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Re: Leads in North Carolina

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CipherOptics, Inc. http://www.cipheroptics.com WHAT IT DOES It designs, develops and manufactures encryption appliances that secure communications over high-speed networks. EVENT 09-28-2004--$10.3 million in a Series C round of funding led by Adams Capital Management OPPORTUNITIES company expected to make purchases to support... - expanding sales and marketing activities - product development potential opportunity to provide… - products and services to support increased sales activities
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Re: Leads in Virgina

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CorasWorks Corporation http://www.corasworks.net WHAT IT DOES It provides workplace software and solutions for organizations using Microsoft SharePoint. EVENT 09-29-2004--An undisclosed amount of funding led by Novak Biddle Venture Partners (NBVP) OPPORTUNITIES company expected to make purchases to support... - market momentum - new product and service capabilities - expansion of global sales activities - increased market awareness potential opportunity to provide… - software and systems
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Re: SDM for Admin & XP SP2 Question

This was posted on the Ricoh UK site Thank you for using Ricoh products. Microsoft have announced the release of Microsoft Windows XP Service Pack 2 (Security Enhancement). It is available for download from the web and will be delivered automatically to connected XP users through the internet Microsoft Automatic Update system. Ricoh is working to confirm the impact of the of Windows XP SP2 on our product functions. When we complete the testing process, we will announce further information on
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Re: Scanning to Mac

One I know of is to add Doc Mall, then scan2docmall, and then email to the mac. I am not familiar with the Savin model number, if this is the 2035esp, then use scan2email and send to the mac users email address. I also believe there is another way that Jay mentioned in one of the threads I have found. check it out when you get a chance. Art this should help
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Re: Scanning to Mac

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The 2535 would be the Ricoh 1035
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Re: 5510NF

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You can have all incoming faxes marked with checker mark in the upper corner and use regular paper, think of the cost savings.
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Re: Aficio 240W & Plotbase, is it possible.........

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NO - You cannot merge the jobs into "sets" that can be sorted. If you hold CTRL and click on multiple documents, they will all print, but they will not come out sorted. If I asked for 3 copies, I'd get 3 copies of the first page, 3 copies of the second page, etc., etc. You can create a set to be collated, but the way to do this is to plot the files to disk, then create a job in Plotbase and add all the plots you need in this set to the job. Then you can select number of copies, select "collated
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Re: EQUITRAC

Have used them once. My customer has installed the software and copy counters. They have not complained about the software, as a matter of fact the first call I got was yesterday when copy controller went down. My customer called Equitrac and told them that they had to ship the controller out and then wait for it to be repaired, replaced and then shipped back to the customer. Customer was annoyed that it may take one - 2 weeks to have the controller operational. Plus they stated that the
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Re: Aficio 240W & Plotbase, is it possible.........

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Just an FYI that I stumbled upon while creating a job in Plotclient WIN. When you hilight a group of prints to add to the job, they DO NOT drop into the job in the same order. If you are collating and need them in the exact order, you need to drop one file at a time into the job to insure correct order. If anyone has found that this is not true, please let me know. Thanks. Barbara
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Re: Aficio 240W & Plotbase, is it possible.........

thanx for the great info! i was at an account today that needed to "reprint" exiting .plt files. I tried to add them into plotclient, however I was given an error message. quote: Unknown or not licensed file type)file C:\program Files RW-240-240 Plotbase\ss\1041\04-075A-100-plans-A-101.plt.1056.000000 whew! I then found by mistake that I could add these files to Scan Tools and was able to print them in a collated set! Can anyone elaborate as to why this happened? Thanx
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Re: Plotbase and PC3

Gee, The customer stated when using PC3 with AutoCAD, the system is saving the plot file to its own directory, he would like it to save to another drive they use for back up. What is the PC3? Art
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Re: 551/2560/2575 Replacement

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Thanks Pete. The really funny thing is that I spoke to my Savin dealer rep on the same day you posted this info and he told me that there was absolutely NO information available about the new products and none would be released until the launch of the 51 ppm system in November. Maybe I should invite the poor sap to join P4P so that his dealers don't know more than he does! Thanks again! Brian

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