This Week in the Copier Industry 10 Years Ago, The Last Week in January 2009

 

It's been a hectic week for me.  Had to spend a couple days in PA for meetings, coupled with the end of the month.  January was nothing but a bummer. That's what happens when you cram everything in for the end of the year.  One item I was happy with was my commission check.  Back to rebuilding the pipeline.

Enjoy these threads from ten years ago this week.

Weekend Copier Notes from 1/25/09

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server, which is a relabeled Konica Minolta PRO C6501. This certification is based on the ISO/CD 1264707 color accuracy standard. - Xerox announced it won a bid to provide MFPs and document management solution to the 13th Judicial Circuit of Florida. - Xerox announced it will relabel software from Autonomy Corporation, which makes Intelligent Data Operating Layer (IDOL) technology, which will be used in Xerox’s DocuShare content management - Xerox announced it is working with the Lotus division of
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Konica Minolta Business Solutions Selects PrintFleet Inc

Business Intelligence Services (BIS). OPS provide customers with a predictable cost structure for printing that assists organizations in making better business decisions,” said George P. Browne, Vice President, Professional Services & Solution Sales, Konica Minolta Business Solutions U.S.A., Inc. “PrintFleet is honored that our technology and services have been selected by Konica Minolta as part of their Optimized Print Services program” stated Norman McConkey, President and CEO of PrintFleet Inc. “We
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Re: Global buysCOMDOC...yes you heard correct!

technology dealer, Global sells products from various suppliers including Xerox, Sharp, Konica Minolta and Kyocera Mita. Xerox acquired Global Imaging in 2007 and operates it as a wholly owned subsidiary within Xerox's North American operations. Media Contact: Carl Langsenkamp, Xerox Corporation, +1-585-423-5782, carl.langsenkamp@xerox.com Note: For more information on Xerox, visit http://www.xerox.com . For open commentary and industry perspectives, visit http://www.xerox.com/blogs or http://www
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Franklin Printing Adds Kodak Nexpress S2500

has added a KODAK NEXPRESS S2500 Digital Production Color Press to offer short runs, personalization, and on demand services. The company has always provided a full range of printed products such as annual reports, magazines and newsletters, sales materials, brochures, catalogs, manuals, tags, greeting cards, fine art prints, POP displays, maps, calendars, folders, mailers, statements, and more. “Adding digital print services was the next logical step for us,” explained David Nemi, Marketing
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GlobalScan Workflow Suite Family Tutorial and Product Certification at RicohConnects.

, product positioning, key selling features, industry applications, value proposition sales tactics, as well as qualifying questions to help you identify sales opportunities. Once the tutorial has been completed, you can take the Certification Test. Everyone who passes the certification test with a score of 85% or better will gain certification on the product. Additionally, one lucky user will win a monthly drawing for a $50 Visa Gift Card as this course will be added to the drawing eligibility
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Sharpen my telemarketing Skills

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13 years in the industry and most of what I learn about selling that has been taught to me formally. I have been seaching for a way to increse my telemarketing skills and now I think I have found it. has anyone out there heard of klpz or coldcalling101.com or the Caponi Performance Group? Thanks for your feedback hotel!
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ricoh mp c2550

what the heck is ricoh thinking? they are selling in my Lanier territory and pushing this system for $4,000.00 plus including 10,000 b/w and 500 color for $48.00 a month maintenance how the heck can they sell it so cheap and also how can they even think of properly maintaining a color copier for less than 600 bucks a year. The customer is chiropractor that ive been going to for 5 years and i cant even buy the damn machine that cheap plus i think the customer is going to get screwed in
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Pharos Systems Announces Integrated Solution for Ricoh MFPs

Pharos Systems Announces Integrated Solution for Ricoh MFPs Pharos Systems today announced the launch of the Pharos iMFP for Ricoh, a completely integrated solution for Ricoh multifunction printers (MFPs). This solution harnesses the power of Pharos Blueprint® Enterprise and Pharos Uniprint® from the touchscreen control panel of selected Ricoh MFPs, enabling a single device to offer Pharos-powered authentication, print release, and chargeback along with the MFP's native print, copy, scan, fax
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Ricoh 2030 "To Sell or Not to Sell"

print, TWAIN scan and fax is included with the MP C2030) and the MPC2050SPF is only $565! Figure the $565 over a 60 month lease and the difference is only $11.18 per month. For a measly $11.18 per month, the customer can have all of the additional features of the 2050SPF, so I ask will anyone ever sell an MP C2030??? When we had the Rocket Launch of these products, Ricoh stated that the MP C2030 will be the answer to competing with the likes of A4 devices. Heck if that was the case the MP C
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3D Printer "Check this out"!!!!

This ia awesome, if we can fix copiers we can fix these right, is anyone a dealer for these guys???? I think this is an awesome system to have if your company is selling wide format systems! http://www.dimensionprinting.com/3d-printers/3d-printing-uprint-video.aspx
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Re: Ricoh model montly volumes

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Hey John, I can't remember where I got this file (I'm betting it was posted on the P4P Hotel at some point), but it is a great reference for exactly what you're looking for. Brian
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Ricoh to slash 250 temp workers at 7 domestic factories

TOKYO, Jan 29, 2009 (Kyodo News International - McClatchy-Tribune Information Services via COMTEX) -- RICOF | Quote | Chart | News | PowerRating -- Ricoh Co. plans to shed 250 temporary workers at seven of its domestic manufacturing plants by the end of March as the company is being forced to reduce production of its mainstay photocopiers because of poor demand, sources familiar with the matter said Thursday. Slated for the job cuts are nonregular workers at the seven production facilities that
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Xerox iGen3 Tour "Video"

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Utica’s Dodge Printing Lays off Majority of Employees

Dodge Printing in Utica, New York, has laid off the majority of it’s 65 employees in a move “to try and preserve the business,” according to Chief Operating Officer John Wissing. “The economy as whole in this region and in the U.S. is very tough right now,” Wissing noted. “Business has slowed, but we expect it to turn around.” The layoffs come at a time when Dodge Printing is settling a federal lawsuit over unpaid worker benefits amounting to $23,000 filed by the Graphics Communications
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Ricoh model montly volumes

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Is there a published list or does anyone have a list by Ricoh that shows the recommended monthly volume by model and anticipated life cycle in pages? I remember an older doc that had the average monthly volumes and maximum monthly volumes as well as engine lifecycles. Is it on Aficio League? Specifically the MPC6000-MPC7500, PRIPORT HQ9000, Pro 906, 1106, 1356EX. John
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Re: ricoh mp c2550

24dude: A proposal written on in a "word" document or a piece of paper is worthless. Have the customer get everything in writing on a sales contract and or lease. Once you read the fine print, you will see that there are safe guards that are put in place for toner yields on cost per page, along additional money to connect additional pc's and in my area they have a fuel surcharge. Ask the your chiropractor if he would like to pay more now or later. Because it will be later. I fight the same
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Re: Global buysCOMDOC...yes you heard correct!

I was flabergasted when Mike called me this AM!! Nothing surprises me anymore! Oh, thats got to hurt Ricoh big time. But how mucg business can Global and Xerox buy. This is not good news for Xerox, you've read the press releases and they have laid off 3,000 workers (i think thats correct) and then one of their core companies spends millions an an acquisition. I like to see the financials of this deal and see if any money came from Xerox, they could end up with alot of egg on their facec. Art
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Re: Global buysCOMDOC...yes you heard correct!

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quote: Summary: This was one of Ricoh's largest dealers in the North East, another hit for them and probably all the more reason to keep expanding direct. Canon? Where were they, you haven't heard squat from them since Ricoh bought IKON except for a purchase of NewCal in California. Canon seems to be going the route of signing up new dealers up to this point, which is likely being done quietly. This past year and 1/2 has been crazy....
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Labrador Solutions Announces Automated Meter Reads for Legacy OMD installations

Legacy versions of OMD. This was a need we identified that none of the other Print Fleet Management providers can do," said Gary McGill, a founding partner of Labrador Solutions and an OMD Consultant. # # # About Labrador Solutions LLC Labrador Solutions is a technology company focused on helping customers manage their fleets of printers, copiers and MFPs. Their easy to use software, affordable prices and personalized support make Labrador an attractive solution for dealers of any size. Additional
Member

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2009 Resolutions to Tame the Paper Workflow

one of these imperatives will be moved to the bottom of the project list, or eliminated all together. Innovative document capture and routing solutions can: a. Increase revenue for professional services companies that bill for scanning activities b. Increase productivity by automating document-intensive processes and workflows c. Eliminate specific costs by: i. Reducing print-related hard costs ii. Decreasing labor-intensive manual processes iii. Consolidating hardware and service agreements
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Re: Guide to Selling Copiers

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How'd I miss this post/thread? Thirty one years and absolutely the best thing I've read on selling . . . Albert E. N. Gray's The Common Denominator of Success Google It, Read It, Read It Often and most importantly - "Form the Habit"
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Re: CDIA

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Chuck,I took the rheinner course, it is the one that is used by Canon. The dealership I was with was dual line, bt frankly the Canon "boot camp" was a tremenous waste of time. I received my designation in June of '08; all of the info was relevant you just have to make sure you read the whole study guide as I found that many of the questions were from some of their foot notes. Hope this helps.
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Re: ricoh mp c2550

thanks art I will make sure and look over the fine print. It was going to be my strategy to consult them on pay now or later, I mean who the heck can really effectively maintain a color unit for .0048 plus free color(500) also nothing is explained on the quote they have so i would have to say they (offering dealer) are hiding a lot...
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Re: Good old Wells Fargo

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The first thing you have to check on is to see if the customer sent in their Letter of Intent. If the letter was not sent in, so WF had it on file at the 120 day point before the lease expires, WF has already renewed the lease for one year. The only way to get out of that one year renewal is to have your customer consider taking WF to small claims court, or wait it out for another year. And if the customer has to wait another year, prepare yourself because you may not get the repeat...
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Re: CDIA

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Be sure to get Ricoh to pay for the Certification Test. I assume they are still doing that.
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Re: Global buysCOMDOC...yes you heard correct!

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Wow! Never saw this coming. It looked as though ComDoc was positioning itself to sell, however, I did not see it being Global. This is huge for us in the Northeast, specifically, PA and OH. Ricoh's largest independent dealer.... And the fallout continues....
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Re: Global buysCOMDOC...yes you heard correct!

Friday, January 30, 2009 A Xerox Company Agrees to Buy Comdoc Whoa! I had the call at 8:00am this morning and I was flabbergasted. My first thoughts was of this release; Xerox has become the latest technology heavyweight to issue a major round of layoffs.The company revealed on Thursday that the sagging economy has forced a reorganisation plan which could see some 3,000 jobs eliminated. Such a cut would remove five per cent of Xerox's total workforce. Global Imaging Systems, Inc. is owned by
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Re: Global buysCOMDOC...yes you heard correct!

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sales teams. Because of that I feel the manufacturers see no other way to capture as many clicks as possible then to be the first source for the client. Technology has demanded a new business model that, in my opinion, dealers are willing to invest in.
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Re: proposal template

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We use the proposal templates and quote builder from Ricoh eTools and the PowerPoint slides from Ricoh Presents.
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Re: proposal template

pretty much that's how I do it, especially when I see an opportunity for an ROI proposal. I'll build all of the documents and the spreadsheet in my home office and also include a lease and sales order at the end of the proposal.
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Re: Global buysCOMDOC...yes you heard correct!

Ths buying of dealers sets an aweful precedent for that dealers that do not get purchased. Think about trying to secure and account and the CEO, CFO or owner asks this question to the dealer sales person. How do I know that your company will not be bought out by or sold? I for one, would feel more comfortable dealing direct, knowing that my product will always be serviced no matter what happens.
-=Good Selling=-

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