This Week in the Copier Industry 10 Years Ago (Last Week of October 2009)

 

There's a really awesome topic from ten years ago titled "Is selling at cost the future for print hardware?". I went back and read it several times, and realized that 2009 was the start of the great recession. Somehow we survived, but recently I've heard some grumblings in the AEC industry and they are not good

Enjoy these awesome threads from ten years ago this week!

Weekend Industry Notes from 10/25/09

Neal ·
- network based authorization, authentication and accounting - enhanced reporting of media usage - end user popup notifications including hyperlinks - web-based Release Station allowing print jobs to be released using web browser - Follow-You Printing now allows Xerox and Sharp copiers to have embedded application to over-ride printing rules and print color instead of b/w - Supports Apple Remote Desktop - Ricoh’s complaint seeking to bar Okidata from selling any more printers and MFPs in the U.S
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Konica Minolta cuts 2009/10 outlook on slow demand

TOKYO, Oct 23 (Reuters) - Japan's Konica Minolta Holdings Inc (4902.T: Quote, Profile, Research) cut its annual profit forecast by 24 percent on slow copier demand, casting a shadow over the performance of other office machine makers such as Canon and Ricoh. Konica Minolta, which competes with Xerox Corp (XRX.N: Quote, Profile, Research), Canon Inc (7751.T: Quote, Profile, Research) and Ricoh Co Ltd (7752.T: Quote, Profile, Research) in copiers and printers, lowered its operating profit outlook
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Color Multifunctional Printers and Monochrome Digital Presses Recognized for Outstand

Neal ·
, Peripherals Category, including: • bizhub® C652/C552/C452 Series and bizhub C360/C280/C220 Series of color multifunctional printers (MFPs - print, copy, fax, scan all-in-one system) • bizhub PRO® 1200/1200P/1051 Series of monochrome digital presses Based in Tokyo, the Konica Minolta Technology Center actively develops unique and cutting-edge technologies that will expand the world of imaging, on the basis of proprietary materials, optical, nano-fabrication and imaging technologies. Phosphorescent
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Kodak Tumbles "Big Time"

, missing analysts’ forecast of $1.89 billion. On a sequential basis, sales were flat. While the July-September period illustrated the difficulties still facing Kodak, the company said it was encouraged by sales of its consumer inkjet printers as well as rising orders for commercial inkjet printers scheduled to hit the market early next year. Note from Art: Time for one of the big boys to buy Kodaks PPG?
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RICOH Pro C900 Receives BERTL's Prestigious Five Star Exceptional Rating

Multi-Functional Digital System Outperforms Competition with High Speeds and Outstanding Image Quality WEST CALDWELL, N.J., Oct. 26 /PRNewswire/ -- The Production Printing Business Group (PPBG) of Ricoh Americas Corporation today announced that its RICOH Pro C900 was awarded a Five Star Rating from BERTL. Several hundred copiers, printers, fax, multi-functional, color and production devices are evaluated and tested by BERTL each year. BERTL's prestigious Five Star Rating is reserved for a
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OKI unveils three new mono printers for small workgroups

simultaneously cut costs and increase productivity." Given the feature set and capabilities, OKI says the MB400 MFP Series includes the most cost-effective devices in their class with advanced features2 and lower TCO than most competitors. Boasting one of the fastest first page out print speeds and one of the highest maximum page inputs among comparable printers3, to further boost productivity the devices combine black and white printing and copying, colour/mono scanning, analog faxing and scan-to
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CANON U.S.A. DEMONSTRATES ITS IMAGE CAPTURE TECHNOLOGIES AT ARMA ANNUAL CONFERENCE

, FileBound and I.R.I.S. Professional Solutions on display in its booth. FileBound will be showing its FileBound AP software, which streamlines accounts payable processes, running in conjunction with a customized Canon ScanFront 220P Network Scanner. I.R.I.S. will be showing its IRISPowerscan production scanning and OCR solution, running with a Canon DR-X10C Production Scanner. About Canon U.S.A., Inc. Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital
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Connect With Print Audit On The Web In Three New Ways

recapture over $150 million in printing and photocopying expenses while saving an estimated 190,000 trees a year. Print Audit has offices located in the United Kingdom, South Africa, Australia, Brazil, Canada and the United States. For more information on Print Audit, please contact: Angela Onstine 1.877.412.8348 pr@printaudit.com www.printaudit.com Outside of North America, please contact: Print Audit - Europe +44(0)1483 726206 www.printauditeurope.com inquiry@printauditeurope.com Print
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Kodak Demonstrates Digital Records Management at ARMA 2009 with Solutions that Captur

paper-based documents.” KODAK Products are backed by KODAK Service and Support. KODAK Service and Support is made up of more than 3,000 professionals reaching more than 120 countries. It is a leading multi vendor integrated services provider, delivering consulting, installation, maintenance and support services for retail services, commercial printing, graphic communications, document imaging and data storage industries. KODAK Service and Support professionals are uniquely qualified to provide
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Ricoh Announces Common Access Card Authentication Solution Version 2.0

Ricoh Announces Common Access Card Authentication Solution Version 2.0 WEST CALDWELL, N.J., Oct. 23 /PRNewswire/ -- Ricoh Americas Corporation , a leading provider of digital office equipment, today announced that its Common Access Card (CAC) Authentication Solution V2.0 is now available for exclusive use by the U.S. Department of Defense (DoD). This latest update to the smart card technology solution, developed in response to Homeland Security Presidential Directive 12 (HSPD-12) that requires
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IKON Renews Comprehensive Document Management Solution Agreement

, printers and MFP technologies, and document management software and systems, to deliver tailored, high-value solutions, implemented and supported by its team of services professionals. IKON leverages the manufacturing and engineering expertise of Ricoh, a more than $20 billion global technology innovator, with the experience and reach of its locally based sales and services teams, to provide end-to-end solutions and one of the industry’s broadest portfolios of document management services
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Siberian company building up cooperation with Japan in nanotechnologies.

identical interests. The Russians side invited executives of the two Japanese corporations to visit Russia for getting familiarized with Sun’s production facilities. Konica Minolta’s President Akiyoshi Ohno said in a comment on the results of the talks his company is ready to develop relations with Russian partners, including Sun Ltd. The company started out on the market manufacturing photo and X-ray film and its current line of products includes industrial printers used for applying special coatings
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Re: Kodak Tumbles "Big Time"

Neal ·
could it be Konica Minolta? With the integration of Danka they have one of the biggest Kodak MIF's around plus their new focus on Big Iron it would make sense.
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Canon U.S.A., Canon Virginia and Christopher Newport

. Brian Huffman Charlottesville, Va. Jessica Johnson Midlothian, Va. Sara LaFrance Sterling, Va. Jess McCormac Charlotte, N.C. Victoria Miller Fort Washington, Pa. Shelton Nalley Greensboro, N.C. Katie Schumacher Easton, Md. Tierney Stark Manassas, Va. Megan Talley Springfield, Va. Francis Wilson Woodbridge, Va. Michael Zimmerman Durham, N.C. About Canon U.S.A., Inc. Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions
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Océ Arizona 350 XT and Océ Arizona 350 GT printers win

exposition held October 7-9, 2009 in New Orleans, LA. The Product of the Year Awards compare output from competing devices using a common test file designed by the association. The prints are reviewed by a panel of judges, each with a background and expertise in digital printing and imaging. The judges look for color appeal, detail and tonality, and the output is also judged on how closely it matches the test print. The images for both entries were processed using ONYX ® ProductionHouse TM V
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Steven Stegman Joins MWA Intelligence, Inc.

. (MWAi) delivers enterprise-class and leading-edge M2M (machine-to-machine) and M2P (machine-to-people). MWAi provides an enterprise class solution designed to manage the MFP's, printers (locally and networked) collecting, automating meters, consumables, service alerts, and Managed Print Service (MPS) tools. MWAi literally connects the people who service and sell the assets with the actual machines and ERP systems delivering greater customer satisfaction. Solutions include: Intelligent Service
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Need some help ---Scan Router for Vista 64 Bit

I have a SAVIN 3515mf for my home office...My new desktop runs Vista 64bit...and I can't get scan router to work... Does any one know how to do this or this just unsupported.... Apolotize for posting here --- But can't get into the RICOH BOARDSS anymore////////ART@!!! :0
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Register TODAY for Mutoh’s “Hands-On” School of Wrap Dec 1st-3rd 2009, in Lexington,

Phoenix, AZ (October, 2009) – MUTOH America has added December 1-3 to the 2009 “Hands-On” School of Wrap schedule in Lexington, KY. This is the last wrap class of the year, so take advantage of this opportunity by registering TODAY! Hosted by Pat Buckley, a veteran graphic installer, and Todd LaBrie, President of Carwraps, Inc, teach vehicle wrapping, time saving techniques that generate revenue. Pricing is only $995/Person. A FREE Wrapper’s Starter Kit is included ($185 Value). Limited seating
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Re: Competing against the Xerox 4127 b/w production print system?

Merlin. Your right, the finishing on the Xerox 41 series is pretty light, Booklet, interposing, and stapling is about as much as you can get...For a Very high price point at that w/ booklet...Its close to $10,000 to upgrade to that finisher. The 41 series are considered OFFICE MONOCHROME and not production. I am not as familiar w/ the new RICOH PRO series but seems like RICOH finally is addressing the production needs with the finishing. How well does the RICOH pro handle heavier paper? Can it
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Re: Is selling at cost the future for print hardware?

JasonR ·
quote: Originally posted by 5050: Really hard to speculate on a business model which we don't know anything about. But the one thing that I do know is that - these idiots are everywhere..... If you can't speculate, how do you know they are idiots? The business model of selling products at a loss to gain future revenue is not new. Microsoft loses money every time someone buys an xBox, Dell gives away printers costing $1,000 for free, Razors and blades, etc. All of those examples have been very
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Re: Need Help for Print Solution!

This my boo boo, I asked my sales manager about this application and the reps at Sage, all stated it could be done out of the box. As to what they were doing before, they did not have the accounting package and asked for a dot matrix printer for forms, I investigated got false info and sold them an 8200N stated it would staple the two pages. I am now in the process adding Planet Press
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Re: Need some help ---Scan Router for Vista 64 Bit

Jason -- thanks -- but that sucks== Does anyone know how to get an older ricoh product to scan to VISTA? I have A SAVIN 3515mf running Vista 64bit
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Re: Is selling at cost the future for print hardware?

lep524 ·
Interesting approach to the sales process. Strikes me the next promo is for 10% below sticker price...of course unlike cars, manufacturers don't put a sticker price on MFP's to advise the public what the price is supposed to be. At this point we find the margin we are able to obtain on most sales of hardware barely covers the cost of sales for the product...any business profits come from services bundled around the hardware, either connectivity plans, support plans, supplies for colour etc
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Re: NEED HELP QUICK --- SINKING SHIP

JasonR ·
Ouch, that's a tough one. If it's really a proprietary system, there's probably no chance of a converter being available. What's the actual file format? Does it save in an an autocad format? or HPGL? Secondly, why do you need it to be PDF? If it's for printing to a ricoh wide format, could they use a PDF print driver to drop the file into a folder for the Rioch to grab it from?
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Re: NEED HELP QUICK --- SINKING SHIP

Jason -- no the goal it to print a version of an 11 x 17 drawing and scale down to a letter size document. My PCL and PS3 driver is not reading the lines on the drawing as an image. I posted for a colleague so who just joined so I am not sure of the file format, nor am I familiar w/ this application. 2nd part yes -- they could do that -- that was a quick work around that we did - but was unhappy with the amount of clicks that it had to go through. They have a CANON that does it no problem.
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Re: NEED HELP QUICK --- SINKING SHIP

5050 is actually a xerox p4pmember, so he does not have access to the ricoh forums. So I guess he posted here, maybe should have been in the solutions fourms which are open to all members.
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HOW TO BEHAVE AND WHY

This is the best book for sales ever -- it is short, sweet and to the point....we got it for my daughter when she was 3 and you'd be surprised about the little things we teach our kids that you can let go...
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Kemmerer City Council meets

Department. After asking a couple of questions the Council voted for the Mayor to sign the Equipment Lease Agreement with IKON Office Solutions for a Ricoh MP 2550 copier.
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scan router pro anyone?

bill w ·
Need a copy of scanrouter pro. Any suggestions?
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TSG Solutions Unveils a revolutionary NEW business application

, bringing a fully customized sales and business management application to the Office Equipment Industry. AgentDealer™ is a 100% Force.com native application, benefiting from the reliability, scalability and performance of salesforce.com’s trusted global service infrastructure. Equipment dealers can manage all their business relationships, connections, deals, agreements, sales quotas, commissions, service calls, meter reads, equipment expiration dates and more with TSG Solutions new CRM
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MWA Intelligence, Inc. and Image Star Launch Industry First nMPS Supply Chain

quality printer supplies and automated supplies ordering process for dealers and resellers. Image Star’s line of quality printer supplies will be an integral part of the nMPS, the industry-first national fleet service program that supports dealers and resellers across the U.S. to expand and enhance their MPS offerings to satisfy requirements from end-user organizations on lower TCO and supplies replenishment automation. “Image Star has won a great reputation in its high quality supplies products
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MWA Intelligence, Inc. and Image Star Launch Industry First nMPS Supply Chain

, Printers (locally or networked) collecting, automating meters, consumables, service alerts and Managed Print Service (MPS) tools. MWAi literally connects the people who service and sell the assets with the actual machines and ERP systems delivering greater customer satisfaction. Solutions include: Intelligent Service Management, Intelligent Managed Print Services, IntelliDashboard and Intelligent Device Management. For more information, please visit: http://www.mwaintelligence.com . Contact Rose
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NUWC awards 5 year office equipment supplies contract

For Immediate Release Naval Undersea Warfare Center Division Newport Awards New England Toner Service 5 Year Contract. Newport, Rhode Island --- New England Toner Service Inc. dba NETS Printer Solutions of Portsmouth, R.I. has been awarded a $4.9 million, five year contract to supply ink and toner cartridge supplies to NUWC Division Newport in Newport, Rhode Island. The contract was won through a competitive bidding process, requiring a formal response to a Request For Proposals (“RFP”). “We
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Océ CS665 Pro Color System Helps Fry Communications Grow Their Color Personalization

faster and more effectively. The quality and reliability of Océ digital print technology has helped us enhance clients’ efforts with color and variable data,” said David P. Colatriano, General Manager, FryDIRECT, the direct marketing division of Fry Communications. The Pennsylvania-based company has built a production platform for personalized communications using Océ digital printing, including the Océ CS665 Pro color system and the Océ VarioPrintâ 6160 duplex system. With these resources, Fry
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Paradigm Imaging Group receives BERTL® Four-And-A-Half Star Rating on New EIS Supra!

PARADIGM IMAGING GROUP 1590 METRO DRIVE #116 COSTA MESA, CA 92626 714-432-7226 FOR IMMEDIATE RELEASE Contact: Jane Napolitano Email: jane@paradigmimaging.com Web site: http://www.SCANtopia.com Paradigm Imaging Group receives BERTL ® Four-And-A-Half Star Rating On New Supra Costa Mesa, CA – October 22, 2009 – Paradigm Imaging Group, a leading distributor of large-format scanning and printing solutions, announced today that they have received the prestigious BERTL ® Four-And-A-Half Star
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Firehawk

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Jdeets

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Joe

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Re: Competing against the Xerox 4127 b/w production print system?

but again,,,,who would sell a unit like this for that volume? It doesn't make sense... When we carried the Konica High End Line - I had a customer running about 1.5 millions a month, with coverage that came back around 1% on 40% of the jobs and 17& on 60%...The machine ran horrible when they did low coverage, and we had to retrofit a toner recyling vacuum pack. At the end I added 2 additoinal 1050's and 2 6500's w/ a micro press.. I don't know what its rated for but I never sold against that
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Re: PowerSelling by Steven Power

This is a great BOOK!!!!! Everyone who has a career selling copiers should read.
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Re: Competing against the Xerox 4127 b/w production print system?

merlin ·
Art, here is a quote from Xerox on a 4112 I was going against. This just happen in the last week.
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Re: Competing against the Xerox 4127 b/w production print system?

merlin ·
Art I forgot one thing. All of these Xerox will use there Free Flow Software, which is proprietary. So down the road if the customer wants to switch to a different dealer they will have to convert there files over. It use to be call RDO's. This is not a cheap covert.
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Re: Competing against the Xerox 4127 b/w production print system?

quote: Originally posted by merlin: Art, here is a quote from Xerox on a 4112 I was going against. This just happen in the last week. Thanx for the quote! Wish everyone else would chip in!
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Re: Competing against the Xerox 4127 b/w production print system?

quote: Originally posted by merlin: Art I forgot one thing. All of these Xerox will use there Free Flow Software, which is proprietary. So down the road if the customer wants to switch to a different dealer they will have to convert there files over. It use to be call RDO's. This is not a cheap covert. interesting on the FREE Flow Software, I'll have to keep this handy!
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Re: Competing against the Xerox 4127 b/w production print system?

merlin ·
Art, Couple others things that may help. First, the price quote was for a government account, plus the Xerox does not have a Ring Binder option. We have them out and they work great.
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Re: Need Help for Print Solution!

they are typically user customized in the application. For example a law firm printing to an HP 4000, when they print a letter it's always in dup or triplicatel; right? So the program is set up when they select to print, a letter that they get: 1. a print on letterhead 2. a print on plain paper 3. a print on colored paper 4. an evnelope. I always run into this when replacing printers, because it never is configured to do the same thing, and i have like 30 legal secretaries wanting to kill me
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Re: Is selling at cost the future for print hardware?

I have good relatioship === but employer is a little big... I am positive that equipment is dirt cheap, lease rates are bumped, but just like any other company, overhead to run a company has to be built in somewhere...Business's are in business to make money.....Even Non PRofits..... Merlin, are you a principal? I think the real point that should be taken away from this thread is that people have the ability to look at their company from a different perspective, not just the side of a salesman
-=Good Selling=-

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