This Week in the Copier Industry 10 Years Ago (Last Week of December 2009)

 

The time was about 4:30PM on the 23rd of this month.  I had just left the office and was on my way home after submitting three orders that day. I had another verbal on an order and was waiting on docs to come to me. If I did receive the docs I could process from the home office.  It was the end of a very good year. I had a short chat with my VP of Sales in the car about the day. A great comment was made about my "drive" and that meant a lot especially at this point in my sales career.

Great threads from 10 years ago this week are below!



TOSHIBA ENHANCES PRINT ASSET MANAGEMENT AND COST RECOVERY SYSTEMS ON ITS COPIERS AND

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on document output and also provides valuable recommendations for measurable cost savings. Easily integrated into Toshiba copiers and MFPs, the software is engineered as a modular solution that can be tailored to meet the needs of each organization, offering the following components and key attributes: Secure Release Here – Provides print security by releasing printing jobs from the printer only when the person who originated the job is physically present to pick up the document; unnecessary
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Modern Office Methods named Canon dealer

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Modern Office Methods named Canon dealer BLUE ASH - Modern Office Methods has been named a Canon-authorized dealer and will offer Canon's full line of digital office equipment, including monochrome and color copiers, printers, digital presses and large-format and multifunction devices. "The Canon name inspires a great deal of brand loyalty, and we are thrilled to now offer our customers Canon's leading digital imaging and document management solutions," says Steve Bandy, senior vice president
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EFI MicroPress Powers Konica Minolta bizhub PRO 1200 Series of Digital Presses

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® digital color print servers; VUTEk® superwide digital inkjet printers, UV and solvent inks; Rastek™ UV wide-format inkjet printers; Jetrion® industrial inkjet printing systems; print production workflow and management information software; and corporate printing solutions. EFI maintains 23 offices worldwide. Konica Minolta Corporate Contact James Norberto Konica Minolta Business Solutions U.S.A., Inc. +1 201.825.4000 PR@kmbs.konicaminolta.us EFI Contact Katie Maller EFI Public Relations
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Sharp Establishes Consumer Electronics and Office Equipment Sales Subsidiary in Mexic

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Sharp Establishes Consumer Electronics and Office Equipment Sales Subsidiary in Mexico Osaka, Dec 28, 2009 - (ACN Newswire) - Sharp Corporation will establish Sharp Corporation Mexico, S.A. de C.V., a sales subsidiary for consumer electronics and office equipment in Mexico City, United Mexican States. The new sales subsidiary will start operations on January 1, 2010. In 1995, Sharp Electronics Corporation, Sharp's U.S. sales subsidiary, established a branch in Mexico to pursue business mainly
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New Appointments Made to Kodak’s Document Imaging Business Leadership

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, sales and business development programs in the US&C to promote KODAK and BÖWE BELL + HOWELL (BBH) Scanners and expand opportunities with channel partners, developers and end user customers. Hunt reports to Barry Quart, General Manager, Americas Region, Kodak’s Business Solutions and Services, Eastman Kodak Company. “Successful businesses continue to invest in technologies that help to manage the demands created by growing regulatory compliance, tough competitors and rising customer expectations
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Ricoh Introduces the Aficio MP 2851 and MP 3351 Digital Imaging Systems

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2851 and MP 3351 come standard with monochrome printing and copying, plus color and black-and-white scanning capabilities. The Aficio MP 2851 and MP 3351 are the replacement models for the MP 2550 & MP 3350 SP/SPF engines. Ricoh will continue to keep the MP 2550B & MP 3350B in the product line as a low-cost copier solution with a flexible upgrade path to monochrome printing, scanning & faxing. The Aficio MP 2851 and MP 3351 models are available at the suggested retail prices of $7,600 and
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Re: Bizhub C652 & TaskAlfa 500ci

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Thanks for the feedback. I did a killer demo and had them sold on the Genuine PS3, new User Account Limits app, along with Mail-to-Print and a few other features, but it was not enough to make up the $197 in additional monthly expense for the RFG product versus the Kyocera b/w and Konica-Minolta color that was being proposed by the competition. I think what killed me on pricing was that the LD260c/MP C6000 is over $8,500 per month higher than the LD550c/MP C5000, which equates to more than the
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Multi-functional Copier Sales Position

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Multi-functional Copier Sales Position This is an outside sales position in the Burlington, Princeton area. They have a successful sales team and are looking to grow their territory Description: Must have proven track record and at least 2 years industry experience. Outside sales experience You will be asked for w2 to prove track record. Must have a car Must have ability to generate business in a timely manner-they want a hard worker Job Requirements Company: Great privately owned company, low
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CANON U.S.A. HONORED WITH MULTIPLE AWARDS FROM BUYERS LABORATORY, INC.

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document imaging devices, each representing months of exhaustive hands-on testing in BLI's U.S. and UK laboratories, the company has been the leading source of competitive intelligence for industry professionals on copiers, printers, fax machines, scanners, duplicators, wide-format devices and multifunctional products. The company's databases cover over 12,000 products globally and have a long-standing reputation for being the industry's most trustworthy and complete source for specifications
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Full-Time SHARP BUSINESS SYSTEMS OF INDIANA Sharp Business Systems

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Full-Time SHARP BUSINESS SYSTEMS OF INDIANA Sharp Business Systems, a premier provider of Sharp multi-functional copiers and printers, is looking for an experienced copier and printer service technician for the Bloomington and Columbus areas. If you want to be a part of a team of people who have a passion for doing what is right with customers, and have a strong work ethic we are interested in speaking with you. Please send your resume to Hoguej@sharpusa.com or call (317) 844-0033.This listing
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Re: PS3 Emulation vs Genuine Adobe PS3

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I brought this topic up earlier, and it was a genuine concern for the prospect, as they are 90% Mac, and their current Canon systems have PS3 Emulation which slows the systems down. However, being that adding the genuine PS3 to each system averaged $1,000 per machine, and the price difference between the MP C5000 & MP C6000, they decided that the pain wasn't great enough to pay an extra $200 per month and went w/ a combination of Konica-Minolta color & Kyocera b/w gear.
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Re: Bizhub C652 & TaskAlfa 500ci

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I've been in the industry for 29 years and worked for 7 different companies. I have represented every manufacturer but Xerox and Sharp (even sold 3M and Saxon copiers). I only say this to suggest that I have pretty much seen it all but one thread has been consistant throughout. Service wants all equipment sold to be new, have a one year history before it's sold, and be located within 10 miles of the office. Of course they think sales would sell anything they can make a buck on and want it to be
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A4s and Single Function Laser in MPS

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where printer vendors are finding ways to make it easier for traditional copier dealers to carry/sell/supply their products for MPS deals -like HP & Toshiba? A4 MFP Needs Assuming that A4 MFPs do carve out a niche in MPS, are there any key features, specs, color capability, prices, costs, that you think would make sense to properly support MPS workgroups from a functionality and cost perspective. My thoughts are they have to provide solid functionality, and be compatible with the central MFP, but
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St. Mary Parish Scans Legal Records

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selling and maintaining the copiers, typewriters and calculators for the parish. Company president Adam Crappel says that he began researching options for document handling, with a focus on dealing with the bound volumes of legal-sized documents that form the bulk of the records in the clerk's office, and was drawn to a recently-released Plustek scanner with touchscreen control. Crappel says, "I spoke with [Chief Deputy clerk of courts Jane C. Pilant], and we take care of their printers, faxes and
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Kodak and LeapFILE Help Businesses Integrate Captured Documents into the Cloud for Sh

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people worldwide manage, share and create photo gifts online at KODAK Gallery --join today at www.kodakgallery.com . More information about KODAK Document Imaging Scanners and Services is available at www.kodak.com/go/docimaging . # (Kodak is a trademark of Eastman Kodak Company.) 2009 Media Contacts: Jack Kasperski, Kodak, +1 585-724-5130, Jack.Kasperski@kodak.com Shannon Lappin, Eric Mower and Associates, +1 585-389-1868, KodakPR@mower.com
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New Océ VPconvert Conversion Software Helps Customers Overcome Data Barriers in Print

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to take advantage of Océ reliability and versatility. “With Océ connectivity products, customers can better manage the variety of data streams in their mixed printing environments. They can integrate Océ workflow and printing systems into Xerox® environments or replace Xerox equipment altogether. Users can migrate proprietary data streams to standard formats and gain more choices regarding their digital print production systems and applications. As a result, print service providers can expand
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Mutoh America, Inc. Hires Pat Shipley as Inside Sales Representative – Western Region

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Phoenix, AZ. (December, 2009) – Mutoh America Inc., a globally recognized leader and manufacturer of wide-format commercial inkjet printers, announces the newest addition to Inside Sales, Pat Shipley. Pat will serve as a liaison between Sales Managers and customers, in addition to being the point of contact for all sales transactions and inquiries for the Western Region. Prior to joining Mutoh, Pat held several accounting positions in the construction industry and retail. Her experience and
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Photizo Group Announces Call for Speakers for 2010 Managed Print Services Conference

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. The Photizo Group hosts the annual MPS Conference. The MPS Conferences address the urgent need for information about the fast-growing managed print services market. The Photizo Group estimates the MPS market is now worth over $25 billion globally and projects a $60 billion industry by 2013. Signaling strong market support for the second annual North American MPS Conference, industry leaders OKI Printing Solutions and Ricoh have already signed on as Platinum Sponsors for the 2010 event. Print
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Print Audit® Successfully Secures Legal Trademark

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presumption of ownership. To learn more about Print Audit, please visit: http://www.printaudit.com About Print Audit®: Established in 1999 and headquartered in Calgary, Alberta, Print Audit is the fastest growing print management company in the world. By providing businesses with innovative and practical print management software solutions, the company has helped customers recapture over $150 million in printing and photocopying expenses while saving an estimated 190,000 trees a year. Print Audit has
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Re: Bizhub C652 & TaskAlfa 500ci

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geesh! Hard to over come $197 per month, but easier to over $3.00 per day. Were you in the incumbent or was KM? Was KM a dealer or direct? In this case, I would have tried to lead with two units, like you suggested the mono copier and the color printer. However, I would also have asked these two questions: How often do you copy and original? Most places do not copy that often and if you can get them to agree to this, then you have a chance of leading them to an A4 copy solution and an A3 print
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Re: Bizhub C652 & TaskAlfa 500ci

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Danka was the incumbent, so the Konica-Minolta dealer brought the most aggressive pricing possible to the deal. I tried to go down the road of copy volume versus print volume, but since the vast majority of the volume is run in their school, most of the volume is copying, and they hope to start scanning more. I do like your thinking of pairing A4 MFPs with A3 printers and vice-versa for other commercial accounts, provided that their aren't any space constrictions. Additionally, the church and
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Bizhub C652 & TaskAlfa 500ci

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I currently have the 60ppm Ricoh color system and 50ppm color system proposed against Danka/KMBS and a local dealer that sells Konica and Kyocera. Initially, I was told I was the highest price option in the deal, but after getting approval to drop our drawers, we're now 2nd in line as it relates to price. Since they are Mac users, I have consistently emphasized the fact that both KM systems use PS3 Emulation vs Genuine Adobe PS3, but considering the price gap between our 60ppm & 50ppm color
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Fujitsu Launches Cloud-based Services to Support End-User ICT

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platform. 3. Service Desk Service: Provides a general support desk for responding to IT-related inquiries from end users. 4. Desktop Management Service: Provides optimized support for day-to-day end-user needs, including problems involving personal computers, printers, and multi-function copiers; asset management; and installation of additional equipment. 5. Managed Print Service: Lifecycle support for printers and multi-function copiers installed in the office. 6. Collaboration Service: Provides a
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Lead for SCX-5312F

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Does anyone have one of these new or used? Pretty much this is a done deal if you have one. Please read the email that was sent to me: Art, I came across you blog on the Internet and am contacting you to see if you can provide me some leads to locate a Samsung copier/printer that I am looking for. It is the SCX-5312F model. Used models are fine but I don't see anyone selling this model new or used. I look forward to hearing from you. Please send me an email art@p4photel.com, you will need to
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" How to " Use Locked Print Feature

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Latest Océ PRISMAaccess Print Management Software Helps Print Providers Attract More

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-centric focus,” said Eric De Goeijen, Vice President of Marketing, Océ North America. “As more work moves online, proven Océ tools help print professionals maintain the highest standards for quality, speed and service. Printshops can offer more services, expand their market reach, attract more orders and increase print volumes.” Document Submission Made Easy With Océ PRISMAaccess Version 5.0 software, customers can submit jobs to the printshop as easily as routing work to a local printer
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Re: Bizhub C652 & TaskAlfa 500ci

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Great input. However, the customer was looking for a blended CPP for the b/w and color service, and as a result, the CPP was extremely aggressive on both fronts. Based on what I have seen in the field, the $.0550 that we used as our color CPP, we still would have been high compared to the comparable Konica-Minolta systems.
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Re: Bizhub C652 & TaskAlfa 500ci

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Really!?!?...you guys would recommend an MP C5000 in an environment doing 35K black and 9K color?! I'm almost certain that my service department would crucify me the first time something went wrong here! According to Ricoh's "Technical Service Copier Specification Chart" the recommended average monthly volume for this system is only 15K total with 30% color (or 11.5K black and 4.5K color). Surely one of your competitors would bring this fact in front of a potential buyer (...sorry for calling
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Colortrac celebrate 20 years of award-winning large format scanner innovation and lea

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. Colortrac is the first and only large format scanner manufacturer to achieve this rating for its leading ranges of CIS and CCD technology scanners. No less impressive is Colortrac?s continuing unit sales growth. In 2009 the company will sell more wide format scanners than at any time in its history, achieving a 27% increase in unit sales and an even bigger increase in market share. Given the difficult trading conditions in many of its markets this is testament to the quality and performance of the
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BEI Services, Inc. and NPRN Announce Software Services Agreement

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technician incentive program in the history of the industry, BEI stands alone as experts in service department benchmarking and managed incentive programs. Tracking every service ticket on over 1.5 million imaging devices worldwide, BEI can show you what “good” looks like and where you stand in relationship to that benchmark About NPRN The NPRN members consists of more than 35 printer and copier dealers around the national that have come to an agreement to assist each other in repairing imaging
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Re: Scan in One City, Print in Another

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Good suggestion but expensive for a 20 copier install. ShareScan is a hardware add on level of technology to support and maintain that I was hoping to avoid. I was looking at eCopy Paperworks but this law firm has approx. 500 PCs. At around $180.00 per workstation this gets very expensive. Plus I am unsure if the law firm would move away from Adobe PDF. In the end, for me, for this quote, eCopy Share Scan is likely the best solution. It gives me a single solution for the required features of
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Re: A4s and Single Function Laser in MPS

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no 3-5 is not back in MPS. Toner out is a way of describing the sales model for standard laser printers, where the aftermarket revenue is generated by the sales of toner and other supplies versus charging a set CPC for all supplies and service.
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Re: Scan in One City, Print in Another

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In he end my RFQ deadline was Dec 30, I decided Good Lad gave me the best advise and I pitched eCopy ShareScan. There were so many technologies going on in this quote that eCopy was the only solution that brought it all under one vendor besides my copiers. To paraphrase, "keep it simpler,stupid." The challenge wll be to get all of my technical support staff trained if successful. Also, one good comment, to successfully sell big Solution Sales you have to earn your stripes with some smaller
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Re: A4s and Single Function Laser in MPS

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central MFPs and NO additional MFP capability. I have others (mainly Law firms) where every device is an MFP, even if it sits on a person's desk. Regarding problems selling different programs, I think the major problem we've encountered is communicating the features of the contract to the customer. Some end users don't know their machine is covered, so they just suffer with poor print quality, noise or errors even though they are paying us to fix those (but not ever calling us). Others (without the
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Re: Bizhub C652 & TaskAlfa 500ci

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I'm not sure of the difference between the emulator and the OEM for PSIII, however I thought it was a good topic for a post. I put it here http://p4photel.com/eve/forums...=619104812#619104812 Can anyone KonicaMinolta people help us out on this? Plus you should still be able to access BERTL through the aficio league, I just used it last night. Art
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Re: Bizhub C652 & TaskAlfa 500ci

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I sell both Ricoh and KM. When choosing between the two lines regarding color, I lead with KM. Especially the updated C652 / C552 series (I realize that doesn't help you sell your Ricoh). Try pushing the PPDM solution from Ricoh if you can, KM really doesn't have as clean a solution as PPDM.
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Re: Bizhub C652 & TaskAlfa 500ci

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Strictly looking at the difference between the MP C6000 and MP C5000, you made the right choice to go with the higher speed model at those volumes. Obviously there is a significant difference in HW price (apples and oranges), but the MP C6000 should have a lower CPP that makes up that difference. Assuming a BW click that is 2 mils cheaper on the MP C6000 and a color click that is a penny cheaper, that equates to a savings of $160, making the monthly delta only $40 vs $200. Am I missing
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Re: Bizhub C652 & TaskAlfa 500ci

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quote: Originally posted by Mongey: Strictly looking at the difference between the MP C6000 and MP C5000, you made the right choice to go with the higher speed model at those volumes. Obviously there is a significant difference in HW price (apples and oranges), but the MP C6000 should have a lower CPP that makes up that difference. Assuming a BW click that is 2 mils cheaper on the MP C6000 and a color click that is a penny cheaper, that equates to a savings of $160, making the monthly delta
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Re: Bizhub C652 & TaskAlfa 500ci

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ensures profit on the "right" side of the deal. This is also good ammunition for more solutions-based selling, which makes it more difficult for a customer to see two proposals as equivalent and therefore makes it more difficult to base their decision simply on who is cheapest.
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Re: Bizhub C652 & TaskAlfa 500ci

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Old Glory First glad to see you're back in ET. Second, glad to hear that those twisters didn't mess yall up! When competing with units, some times one of the first things I look up is the weight of the unit, yeah, may so stupid however it's my way of telling what a beefier unit is. In all it's glory the KM was only..........gee gotta remember 120lbs heavier or less when you added the options for the Ricoh. BTW, yes, if I did not have the "Sammy" I too would have proposed the MP C5000. Hey, this
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Re: PS3 Emulation vs Genuine Adobe PS3

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Dig this, I found a NEW MP C6000 PS chip on ebay for $762, btw so did my customer. I explained that if it sounds to good to be true it usally is. I also explained that we will not support the unit any longer for printing if they buy it from ebay.
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Conexant Systems Inc (NASDAQ:CNXT) to Present at Needham Growth Stock Conference

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, a leading financial publication, is pleased to alert investors of stocks on the move. Sign Up for our Free Penny Stock Picks. Conexant Systems, Inc. (Conexant) designs, develops and sells semiconductor system solutions, comprised of semiconductor devices, software and reference designs, for imaging, audio, embedded-modem, and video applications. These solutions include a portfolio of imaging solutions for multifunction printers (MFP), fax platforms, and connected frame market segments. Its
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Clinton County Ohio since 1838

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Commissioners authorized the Clinton County Auditor to purchase a copier for $5,587.00.
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ITEX 2010 Prepares Key Information to Educate Dealers on Enhancing their Business Mod

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peer-led Education Tracks on a myriad of topics presented by leading experts, special Pavilions that focus on emerging applications and products (wide format, mailing systems, office supplies) along with an Exhibit floor of more than 150 leading manufacturers, ITEX 2010 will spotlight two exciting forums with multiple presenters providing complete information on Managed Print Services, led by the industry’s key experts in MPS. As dealers face the challenge of maintaining profit levels, the
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ITEX is Currently in Motion and is Growing Strong for the New Economy of 2010

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the office technology economy” and gears up to deliver a powerful menu of the latest “information tools” during their annual show at the Las Vegas Convention Center. Without question, ITEX will bring the office channel’s best leaders and innovators to present pivotal programs, strategies and methods to readily enhance current business models. Quality education tracks, special pavilions and ramped up forums, including Managed Print Services (MPS), will be available along with a roster of more than
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MWAi Delivers MPS!

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activity on a real time basis. Essentially controlling the level of service and the billing! This National Managed Print Services business from MWAi, in conjunction with our partners, will revolutionize our industry. MWAi utilizes a team of 3,000+ technicians across North America to service and supply printers as well as providing IT support. With nMPS a dealer anywhere in The United States or Canada can implement a Managed Print Services (MPS) contract across North America. In addition to
-=Good Selling=-

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