This Week in the Copier Industry 10 Years Ago (First Week of March 2009)

 

Rules of thumb...sell nothing but the need for an appointment on a phone call or initial call.

Also never "sell" during your fact-finding for several reasons:
1.) The fact-finding process gets interrupted or stopped.
2.) You come across like a dog salivating over fresh meat.
3.) You tip your hand and lose some of the thunder you will get from your proposal.
4.) You inspire additional questions and thought processes that the prospect will then discuss with competitors.  read the rest in the sales tip from Old Glory (it's 3/4 down on the page

Enjoy these threads from ten years ago this week!

Weekend Copier Notes from 03/01/09

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. - Printronix Inc., announced it will move its printer manufacturing from Irvine, CA to Nogales, Mexico to but costs. - Sharp announced it will use Compass Sales Solutions as its managed print services solution to market through its branches and dealers. - Sharp provided more details in its plan for “open distribution” of its Frontier series of A4 color laser MFPs. While the “MX” versions will be sold by Sharp factory direct branches and Sharp authorized dealers, the “DX” branded version will be sold by
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RICOH LAUNCHES DIGIDOCFLOW MIDDLEWARE SOLUTION TO STREAMLINE HARD COPY DOCUMENT MANAG

dedicated to bringing solutions to market that are easy-to use and provide added value for Ricoh customers.” One of three Ricoh Alliance programs, RiSVP, developed in cooperation with Ricoh solution partners and Ricoh’s direct and dealer channels, focuses on two key areas: expansion of channel marketing opportunities for RiSVP members and simplifying solution access for Ricoh sales channels. By providing RiSVP member products directly from Ricoh, the direct and dealer channels have more
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Re: Ricoh Introduction of RightFax

7.3 percent increase over the previous year. Ricoh Americas Corporation is a leading provider of document solutions. Ricoh’s fully integrated hardware and software products help businesses share information efficiently and effectively by enabling customers to control the input, management and output of documents. Ricoh’s line of document management devices include, color and black & white multifunction products, facsimile products, printers, scanners, digital duplicators, production printing
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color unit to replace c500 konica

looking for suggestions to replace a konica c500, customer runs only color to this unit not sure on volume thinking 300,000-500,000 year also runs folded books with heavier stock and has a fiery. anything in the ricoh line that could compare to this unit? thanks mike
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Banner Printing - Aficio C4000 and C5000 models

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I've uncovered an opportunity where customer does a lot of banner printing (11" x 24" and 11" x 48"). I know Ricoh used to support this printing application throught the RPCS driver on models of old, but cannot verify if this can still be accomplished on our new models through the bypass tray?
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Kyocera 5050 Help!

I am in an attorneys office (not incumbent), they are looking at a Kyo 5050 (50ppm), I am proposing an MP5000. How can I win against the Kyo especially when the cpc and the machine cost is cheaper. Is there something that the Kyo can't do and the...
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Mutoh and GEI WideFormat Partner on Scan to Print System

Thursday, March 05, 2009 Phoenix, AZ -- Mutoh America Inc., a globally recognized leader and manufacturer of large format commercial inkjet printers and GEI WideFormat, a Visual Edge Technology Company, announced today that they have bundled the popular Colortrac SmartLF Gx 42 scanner with Mutoh’s ValueJet 1304-54” printer to create a new Multi-Functional Printer (MFP) specifically designed for brilliant, commercial, outdoor-durable wide format prints. “Finally, high speed color scanning
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Ricoh Introduction of RightFax

The RightFax Connector allows for direct integration with an existing RightFax Server or FaxPress from a Ricoh MFP without the need of middleware. This newly enhanced integration with RightFax streamlines processes allowing guest or RightFax authenticated usage for email and fax operations. Users can select cover sheets, dynamic billing codes based on their unique authentication as well as delay transmissions of faxes. Bring the power of a RightFax solution to your MFP today.
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Re: These are the people educating our children?

I read that article and it stated that the district or classrooms were using all inkjet printers. I'm sure there will be a savings however I would love to have the chance to figure out my own solution for them. I'm thinking, there's got to be a better way and a more cost effective way than 380 laser printers.
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Re: Global buysCOMDOC...yes you heard correct!

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Best of luck to Xerox - ComDoc in attempting to flip the Ricoh base to Xerox machines. Ricoh will take away financial support from Dealers to support IKON and RBS with winning the business, which has been the long-term strategy. The ComDoc situation has only accelerated the need to support IKON and RBS and move away from Independent Dealers. Art has found examples in his neck of the woods already and the markets covered by IKON and RBS that ComDoc possessed, will be attacked with aggressive
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Help Please ... iGen3 CED (Customer Expectation Document)

Does anyone have the iGen3 and/or the iGen4 CED documement from Xerox? I'd love to see the "real deal" expectations for that device.
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Setting up scanning

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New to Ricohs Does anyone have a step by step toset up a machine to scan i am starting to get inquires and don't want to look like an idiot at a customers site thanks Brian
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These are the people educating our children?

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A school district in Michigan decides to buy a brand new laser printer for every teacher in the district. Lapeer Community Schools board members voted to buy 380 printers, even though they are faced with a $3.5 million revenue shortfall. “This will make things more efficient” said board member, Peggy Bush. Unknown who will pay for all the cartridges that the printers will use.
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Stratix Systems Announces Acquisition of Century Office Products

model and streamlined methods will include restructuring of corporate infrastructure to become a true value-added vendor and maximize customer savings, increased technology and service offerings through broadened product lines and in-house industry experts, and improved client care to support customers in a proactive manner. "We've examined every aspect of the company, internally and externally, and made viable enhancements," explained Simone. "Century customers will immediately benefit from a
Member

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Re: Kyocera 5050 Help!

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Art, the Kyocera 5050 is a good machine. However I would focus on ease of use for the end user. The Kyocera KM5050 has to many panel layers to scroll through for the casual user. The MP5000 all features can be accessed through the front panel. Art, send me an email and I can send you more information or give me a call.
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Re: color unit to replace c500 konica

there will be soon: RICOH Pro C550EX RICOH Pro C700EX slated for April launch
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Re: Sales Tips

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well said Art, I think new sales reps try to sell more on the initial call than the appointment. I kind of look at the process as a number of little sales that all lead the THE sale.
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Re: Sales Tips

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Rules of thumb...sell nothing but the need for an appointment on a phone call or initial call. Also never "sell" during your fact-finding for several reasons: 1.) The fact-finding process gets interrupted or stopped. 2.) You come across like a dog salivating over fresh meat. 3.) You tip your hand and lose some of the thunder you will get from your proposal. 4.) You inspire additional questions and thought processes that the prospect will then discuss with competitors. 5.) You may be "selling
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Re: No Replacement for MP161SPF?

quote: Originally posted by Art Post: I was just touring through Ricoh jp and saw no replacement for the mp161spf, matter of fact I couldn't even locate the mp161spf. Anyone hear anything else about this model? Ricoh have released the MP171spf as a repalcement to the MP161spf.
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Re: Jeffery Gitomer is one of the best

Value........we often forget about selling value and the customers perception of value. Gitomer got good stuff
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Re: Help Please ... iGen3 CED (Customer Expectation Document)

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You might have to register at this site but there is an iGen3 and iGen 4 Forum where you can post your needs and also get some real results from users. Good Luck! http://www.colorprintingforum.com/xerox-iGen/
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Re: Jeffery Gitomer is one of the best

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I witnessed his gig at a Ricoh meeting back in 2003 and he was excellent, one of the best indeed.
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Re: RBS vs RBS "Who Wins"

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Art, Welcome to RBS... You should see NYC, they sell n the street below ricohs lowest prices of BOCES... Welcome to our world.. or is it Ricoh's world... Mike
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Re: RBS vs RBS "Who Wins"

I also ran into something on Friday, it is a referral from a customer of mine. He wanted to get a second price on a Ricoh MP C5000spf with four paper trays, finisher and bridge unit. Go figure...., here are the numbers 360.92 per month for the above mentioned system, plus 420,000 black pages at .009 (3,780), with delivery, installation, color toner kit, lifetime training, access to ricoh help desk 24x7x365 (I never new we had a 24 hour help plus every day of the year, is this true?). Plus RBS
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Re: Jeffery Gitomer is one of the best

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www.buygitomer.com I agree one of the best speakers ever, books and videos are all about selling value and relationships.
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Re: Banner Printing - Aficio C4000 and C5000 models

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The drivers for the color MFPs support lengths up to 23.62" through the bypass tray. The color printer drivers support up to 49" paper through the bypass. If you use the printer driver on the MFP, you can get them to print banners. Just keep in mind that if there is an issue, you are using the wrong driver, so don't expect service to be very accommodating.
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Re: Banner Printing - Aficio C4000 and C5000 models

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Mongey - thanks for the input. I remember using the RPCS on the old 2238C systems, is the RPCS driver still the print driver of choice for banner printing? Thanks again!
-=Good Selling=-

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