This Week in the Copier Industry 10 Years Ago (First Week of April 2009)

 

There's a nice write up below with comments about the 2008 Ricoh dealer event. Even in 2009 "industry change" was on everyone's mind.  Just goes to show you that time does not stand still, and everything changes Please take the time to read the comments from Old Glory, IT Dude, and GMAN (all stilll current P4P members).

Enjoy these threads from ten years ago this week!

Weekend Copier Notes from 04/05/09

·
is required by its banking covenants - Oce’ won a “Best of Show” award for production color systems at the recent OnDemand show for showing an EFI MicroPress driving 4 CS665 Pro systems (relabeled Konica Minolta bizhub PRO C6501) at the same time and calling it the Oce’ DC260T Pro. - Ricoh announced a new optional embedded solution: - made by Nuance Corp. - named the Ricoh Personal Paperless Document Manager - lets users customize the Ricoh MFP touch screen menus directly from their PC
Reply

Re: Konica Minolta Delivers High-Quality, High-Speed Prints with bizhub PRO 950

quote: Originally posted by GMAN: The PRO 1200 series will be available in August 2009 and replaces the PRO 1050. It has a Belt Transfer System and will fill a huge void in the marketplace. The new PRO C65hc is going to be a game changer! Perfect for packaging / shipping outlets, direct-mail, photo books, etc. and the color output is impressive. No evidence of Ricoh or the C900 at ON DEMAND that I could find. Anyone else? Ricoh was not there this year, along with Sharp, Ikon, Toshiba, Kyocera
Topic

Ricoh 240w/470w OEM Controller, Print, Scan Cards

Ricoh 240w/470w OEM Controller, Print, Scan, PS/PDF Cards & Ricoh 240w Interface Kit We have them--hmcpartland@cox.net Soon to come--Ricoh 480w cards
Topic

Canon Delights Businesses With New imageRUNNER Copiers

-- Copying, faxing, printing and scanning have never been this easy. With Canon’s new imageRUNNER models, business processes are sure to breeze with utmost precision. Not The Ordinary Entry-level Delivering 24 pages per minute copying and printing speed range are unimaginable for most entrylevel copiers. But Canon thinks otherwise. Its iR1024 produces multiple laser quality copies and printouts in as fast as 60 seconds. The iR1024 is also equipped to securely manage resources. With its
Topic

Sharp C-Frontier Series MFPs Honored With BERTL "Five-Star, Exceptional" Rating

their target user base. Introduced in late 2008, the MX-C311/MX-C401 and DX-C311/DX-C401 are the first models in the Frontier Series, a family of A4 Multifunction Peripheral (MFP) and printer products that are designed to meet the needs of small and medium workgroups and bring the superior performance of Sharp technology closer to the end-user. Each model provides digital color copier, network printer, network scanner, and fax capabilities in a single MFP, with standard award-winning features such
Topic

RICOH INTRODUCES NEW FULL-FEATURED AFICIO SP C231SF/SP C232SF AND AFICIO SP C311N/SP

range of products and services can be accessed on the World Wide Web at www.ricoh-usa.com . # # # Ricoh Aficio SP C231SF/SP C232SF Specifications General Specifications Memory SP C231SF – 128 MB RAM SP C232SF – 256 MB RAM standard/512 MB RAM maximum (shared) Technology Laser beam scanning electrophotographic printing with mono-component toner development Printing Speed 21ppm color and B&W Warm-up Time 48 seconds First Copy Time 14 seconds Print Resolution 600 x 600 dpi (Speed mode) 1200 x 600 dpi
Reply

Re: On Demand Show in Phili 2009

This was a response on a tech copier message board (copiertalk) that I hate to follow, however they pull my feeds off the blog, plus they hate copier/mfp salespeople: I was at the show. I quickly exchanged my Kodak lanyard for one from KonicaMinolta. I too found it smaller and less exciting compared to the last show in Philly where I first saw the word "Bizhub" and thought it was stupid. The Pro 65HC is just a C-6501 that uses a brighter toner. Not yet available and with every possible option
Topic

Copier Sales "Lock Out The Competition"

Copier Sales "Lock Out The Competition" We all look for the lock out features of a third party solution or a hardware feature that will enable us to get the sale. However, did you know that you can also have a certain product or certain line that will lock your competitors out? Guess what? You can have that with wide format products from Paradigm Imaging. I'll give you a quick story of a recent sale that I had. The time came to upgrade one of my larger accounts in New Jersey, they had eight
Topic

Ricoh Introduction of MicroPress 8.0

Ricoh is pleased to announce the release of the new version of EFI’s MicroPress 8.0 Series. Built to support the more complex workflow requirements of the mid-to-high volume print-on-demand customers, MicroPress 8.0 helps maximize your customer’s equipment investment by providing a fast, high-performance raster based digital document production system that produces complex, short-run, color and black and white documents. With MicroPress 8, EFI brings easy-to-use document management and a
Topic

Ricoh Introduction of the Ricoh Pro C550EX and Pro C700EX

Ricoh is excited to announce the release of the Ricoh Pro C550EX and Pro C700EX Color Digital Imaging Systems, which expand Ricoh's production color portfolio. They combine high speed imaging with versatile functionality, vibrant color capability, and superior reliability. Designed to support a range of printing applications, the Pro C550EX/C700EX can help your customers expand into new opportunities and grow revenue. The Ricoh Pro C550EX/C700EX incorporate these key features and advantages
Topic

Hillsboro duo keeps Central Jersey copying

HILLSBOROUGH — Tom Murray and David Erman never met prior to the day the now co-owners of Ace Copy Systems decided to embark on what has become a million-dollar business venture. In November 1996, Murray of Doylestown, Pa., already had established a business selling office equipment when Erman of Sparta was working as a sales representative. The pair was invited -- along with other participants -- to a business conference in South Jersey, where they learned about being part of a profit-sharing
Reply

Re: Some of my observations....

·
The observations provided by 'Old Glory' concerning Vision 2008 are similar to the general feedback from the Savin Connections 2009 National Dealer Sales Meeting during February 2009. This Savin Connections had the lowest Dealer attendance ever, even with tremendous change within Ricoh and the industry. The tone was somewhat more somber and the length of the meeting was cut down to two days.
Reply

Re: Features you would like to see on future products

·
I thought the Internet access on SHARP products was real cool, but I hear it has not 'registered' with customers and the initial buzz has faded. In terms of security, the Konica Minolta biometric (finger vein) technology is impressive. Possibly, optical eye scanning would be the next great leap?
Reply

Re: Where do you see this industry in 5 years????

·
As I scramble to stay on top of Electronic Document Management technologies and Managed Print Services, I cringe at Art’s prediction of “the end of paper as we know it”! And even though I think Art’s prophecy may someday come to pass, I feel we’re safe (at least for 10 years or so) if we stay focused on these “relatively new” document strategies (EDM and MPS)…in other words, I’m doubting the paperless office takes hold in the next five years (but what do I know…I’m just a dumb copier salesman
Topic

SP 4100n printer via USB

·
I have sold quite a few of these but have never had any issues until one of my best customers recently bought 2 of them and decided to connect them via USB to use as desktop printers. At both locations he claims that they simply will not print properly. Any advise?
Topic

Ricoh Changes Effective April 1, 2009

·
The announcement hit today... ++++++++++++++++++++++++++++++ Due to the recent loss of Comdoc Office Systems and in an effort to streamline business processes, the Ricoh Indirect Division will return to three Regions, effective April 1, 2009. This change will allow the Dealer Division to align with the current IKON Regions, in terms of geographical structure and marketplace prescence. As a result, we will eliminate one Regional Vice President position and the new Regions will be as follows
Reply

Re: Network Installations.

·
quote: The best reps (as measured by results) have no idea how to do those things. There are too many variables for anyone to say things such as this. Our best reps do know how to do this but I agree that they don't do it when selling to a Fortune 500 or a large University. However, I still contend that they are more capable of selling solutions because of the knowledge they have about how our equipment relates to a network and that knowledge came from doing...not from sitting in a sales class
Reply

Re: Features you would like to see on future products

·
quote: Originally posted by GMAN: In terms of security, the Konica Minolta biometric (finger vein) technology is impressive. I agree, we have a scanning solution using fingerprint identification and customers love it. It's easy to forget your password or ID card, but it's more difficult to forget your finger. Fingerprint technology is very convenient, but not all that secure (we leave fingerprints everywhere that can be lifted and duplicated). That's why the KM finger vein technology is great
Reply

Re: MPC 7500 Coated Paper Settings

·
I suggest asking your technical department. Glossy paper is not recommended for the Ricoh products. Try using a silk paper it works great. This tip came from a printer friend of mine which uses the Ricoh's in a pay for print environment.
Reply

Re: MPC 7500 Coated Paper Settings

·
Please note that Larry's attachment applies to the previous generation mid-range models only (Ricoh MP C3500/C4500, Savin C3535/C4540, Lanier LD435C/445C).
Reply

Re: MPC 7500 Coated Paper Settings

·
Understood, but it is common knowledge that Ricoh B2C products do not like glossy paper period. Overtime this will cause major jamming issues and disgruntled clients. I suggest going to a paper warehouse and grabbing samples closest to glossy which will work on Ricoh's. I know for a fact the closest is Xerox Silk paper which can be purchased up to 80lb cover or index.
Member

Member

Reply

Re: Network Installations.

·
growth. Or, just keep doing it the way you are doing it and be happy with the level of sales you have today.
Reply

Re: Network Installations.

·
Perhaps I am being mis-understood here. I am not "facing a problem" as jason says here. This is the way I like it.....in fact I don't see how you can even sell these products if you are not capable of at least setting up scanning in a server environment and setting up printing in a server environment on your own. To me that is as important of a part of product knowlege as knowing the speeds and feeds of the device.
Reply

Re: Pro C550, C700 Info

·
quote: Personal Zone» Member Directory Print4Pay Hotel Message Board» Chat Rooms» These boxes are available as we speak through IKON.
Reply

Re: Problems with MP4000 and MP5000 Developer and Toner

·
The issue is the toner. It has wax in it and what happens is that it coats the developer roller and causes light and dark copies. The techs have to clean the stuck toner off of the roller and it will work for a time. My understanding is that the new toner will fix the problem. Ricoh has a developer kit that they sent to us to help with a large istall base of MP5000's but it is only a temp fix until the new toner gets here. They want you buy it and it costs $600.00
Reply

Re: Network Installations.

·
Just playing Devil's advocate... quote: Originally posted by fisher: I don't see how you can even sell these products if you are not capable of at least setting up scanning in a server environment and setting up printing in a server environment on your own. In a Mac environment? Unix? Linux? WINS? Citrix? What about the software available with the machine? Should the rep also be able to integrate Digidocflow into a Banner Extender system in 9 different departments of a university? How do you
Reply

Re: Network Installations.

·
quote: I don't see how you can even sell these products if you are not capable of at least setting up scanning in a server environment and setting up printing in a server environment on your own. The best reps (as measured by results) have no idea how to do those things.
Reply

Re: Network Installations.

·
department to touch their network. I'm also finding more and more that the client's IT is involved with picking the device and the salesperson had better be able to be articulate on the IT level if you hope to have a chance of winning the business.
Reply

Re: Network Installations.

·
quote: Originally posted by fisher: they are not going to let me or you or your IT department to touch their network. Good in theory, but working for a dealer who does deal with enterprise accounts, not true. Our Connectivity team is working on the network of University and Hospital accounts on a regular basis. Recently, we worked with a University and demonstrated how their IT staff has misconfigured an entire print server resulting in slower prints. We configured it correctly and were able to
Reply

Re: On Demand Show in Phili 2009

·
Sound like to me that someones service manager needs to find another line of work. Just brighter toner? We have quite a few of the 6500 and 6501's out there and we don't see them every day, 12 X 18 isn't a single click and they were designed for the print for pay industry and CRD's. Perhaps he needs to train his techs better rather than gripe and complain online.
Reply

Re: New Product Release Dates for Ricoh

I have heard there is a MP171SPF for the replacement, however nothing yet from Ricoh. I will keep you update, anyone else have anything on this model??
Reply

Re: Konica Minolta Delivers High-Quality, High-Speed Prints with bizhub PRO 950

·
The PRO 1200 series will be available in August 2009 and replaces the PRO 1050. It has a Belt Transfer System and will fill a huge void in the marketplace. The new PRO C65hc is going to be a game changer! Perfect for packaging / shipping outlets, direct-mail, photo books, etc. and the color output is impressive. No evidence of Ricoh or the C900 at ON DEMAND that I could find. Anyone else?
Reply

Re: Konica Minolta Delivers High-Quality, High-Speed Prints with bizhub PRO 950

No Kodak!!!! gO FIGURE, THEY SHOULD HAVE BEEN THERE!!
Reply

Re: Where do you see this industry in 5 years????

I see 5 players left, I also see inkjet or some form of ink technology being the primary technology to print on paper. Looking through the other crystal ball, I can see the emergence of color flat panel displays for viewing, editing and routing documents thru a wireless networks and internet access. You will be able to have documents signed and fill out information right from the screen, this product will weighh no more than two ounces, will be about 1/4 inch thick and the size of a letter size
Reply

Re: SP 4100n printer via USB

·
and what's he mean by "not properly"? Not at all? What happens when they print through the network?
Reply

Re: SP 4100n printer via USB

·
quote: Originally posted by JasonR: and what's he mean by "not properly"? Not at all? What happens when they print through the network? For some reason, he wants to connect it via USB instead of connecting it to the network. His exact words were, "You have to uninstall the printer – unplug the USB cable – ensure it is all deleted then plug in the USB cable and let the system find the printer again. The installing technician was out to configure the unit last week and to assist he turned off
-=Good Selling=-

If you like something I've posted please feel free to click the "like" button!

Add Comment

Comments (0)

Post
×
×
×
×
×