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This Week in Copiers 15 Years Ago

 

This Week in Copiers 15 Years Ago

Last Week of January 2008

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From @Old Glory. I recommend to my reps to walk in with the letter, get it copied onto their letterhead, get it signed, give them a copy and then walk out with the original. I have the rep tell the customer to send it or fax it but then the rep goes straight to the office. We'll pay the cost of registered mail and mail it out that day. "Shouldn't have to babysit"...your right but your customer isn't the only one.....

Enjoy these awesome copier threads from 15 years ago

Ricoh Plans Major Role In Production Print Market

Art Post (Guest) ·
wide range of finishing options. Ricoh’s expansion into production printing is in addition to its commitment to its established core business within the office market where it provides a range of printers, copiers, scanners and multifunction devices. The new Ricoh Pro C900 and C900s will offer high-productivity with fast-speeds up to 90ppm in full colour, even when printing in heavy stock. High-volume print customers can enjoy all the features and benefits of a heavy-production product with this
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Savin 3535 Random Prints garbage

MOTech (Guest) ·
Hello all! I have a bank customer with a C3535. Occasionally, when printinig to it, the job will print as garbage. From what their IT guy tells me, it's usually from .pdf files but happened with a word doc the other day. Today, they received a 754 page fax from someone (don't ask me why) but, it all printed as jibberish I don't think the two are related but, who knows. Aslo, looking back at the SC history, it's logging a SC991 every few days. Running all latest firmware and drivers. Thanks in
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Konica Minolta Bizhub C451

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Help! I need competitive information vs. the C451. I've proposed a Savin C4540, but the Bizhub specs seem like they have the advantage. Are there any holes I can punch in the C451? If not, I may need to change products or continue to sell our company, service, etc... Thanks for any input.
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Xerox Reports Q4 2007 Earnings Of 41 Cents Per Share

Art Post (Guest) ·
Xerox for our innovation and expertise. Our focus on color and document services is fueling our annuity stream and creating long-term value in our company,” said Mulcahy. Slowdown for B&W Production Systems Xerox’s production business provides commercial printers and document-intensive industries with high-speed digital printing and services that enable on-demand, personalized printing. Total production revenue increased 5 percent in the fourth quarter, including a 6 point currency benefit
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e-STUDIO™523/603/723/853 and e-STUDIO™523T/603T/723T series nationwide.

Art Post (Guest) ·
Toshiba dealer nearest you, or for more information on Toshiba’s wide line of document imaging products, solutions and total print management offerings, please visit http://www.copiers.toshiba.com . About Toshiba America Business Solutions Inc. Toshiba America Business Solutions Inc. (TABS) manages product planning, marketing, sales, service support and distribution of copiers, facsimiles, multifunction printing products, network controllers, and toner products throughout the United States, Mexico
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Re: Weekend Copier Notes from 1/20/08

Art Post (Guest) ·
its established core business within the office market where it provides a range of printers, copiers, scanners and multifunction devices. The new Ricoh Pro C900 and C900s will offer high-productivity with fast-speeds up to 90ppm in full colour, even when printing in heavy stock. High-volume print customers can enjoy all the features and benefits of a heavy-production product with this user-friendly solution. It also includes the latest Ricoh image processing technology combined with the Fiery RIP
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Re: NEW Ricoh C900!! HV Color Printer

Art Post (Guest) ·
identification of its production printer portfolio. Ricoh demonstrates a history of innovation within the printing market. During the last four years it has further extended its expertise within production printing by incorporating Hitachi Printing Solutions, the European operation of Danka/Infotec and the joint venture with IBM InfoPrint Solutions Company. It is now offering a comprehensive product portfolio that integrates within the digital print workflow, has a flexible range of software
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Re: VA Medical Centers and SEWP Contract

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quote: Originally posted by John: I just want to post an issue that I was made aware of two days ago. I work with a large VA medical center and have a 14 year relationship with the same contracting agent who handles their copier aquisitions. This facility has about a 50/50 split of Ricoh and Xerox. With all Ricoh's being from my company. Here is where it gets interesting. In a follow up call with her I was told that she recently had a visit from an RBS health systems account manager. The VA has
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Re: New Ricoh MP5000

Art Post (Guest) ·
Ricoh is pleased to announce the introduction of the new Ricoh Aficio MP 4000B/MP 4000 and MP 5000B/MP 5000 Digital Imaging Systems. Built on the strong features of the Aficio MP 3500/MP 4500, the new Aficio MP 4000 and Aficio MP 5000 are available in both standard scan/print and scan/print/fax configurations and offer COLOR SCANNING plus many enhancements including faster speeds, greater paper capacity and a full-color VGA control panel. In addition, Ricoh will offer a basic copier model, the
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VA Medical Centers and SEWP Contract

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I just want to post an issue that I was made aware of two days ago. I work with a large VA medical center and have a 14 year relationship with the same contracting agent who handles their copier aquisitions. This facility has about a 50/50 split of Ricoh and Xerox. With all Ricoh's being from my company. Here is where it gets interesting. In a follow up call with her I was told that she recently had a visit from an RBS health systems account manager. The VA has recently been mandated internally
Reply

Re: Konica Minolta Bizhub C451

Art Post (Guest) ·
certain lock out features of the Savin/Ricoh that may help gain the advantage. Such as ecopy desktop software, benefits of adding DocumentMall in the future, embedded print solutions, and Web Image Monitor. 4. Key in on Ricohs RPCS Driver, not one has anything like it, show the customers the advantage of RPCS over the KM PCL drivers, the ability name scanned files at the MFP, the ability to preview, rotate and send files with ecopy OP Share Scan whether the embedded solution or the external solution.
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New Ricoh MP5000

Art Post (Guest) ·
UK MP5000Taking office productivity to a whole new levelThe powerful, black-and-white multifunctional Aficio™MP 5000/MP 5000B raises the bar for office productivity. Upgradeable and customisable, it combines straightforward document and device...
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240W Printing Problems

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A current 240W customer is considering upgrading to the W2400 but feels the machine is a bit on the tempermental side. The problem only occurs when they print from Catia and only about 20% of the time, The job comes into PB, fails to prints and then redlines the job. If you attempt to put the job status back to pending, it still does not print. If she opens and closes the paper drawer, puts the job status back to pending, it still does not help. The only way to get the job to print is to
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Duplexing 8 1/2" x 5 1/2" on a Savin CLP27DN

NOEservice (Guest) ·
Is it possible to duplex statement size paper on this machine?
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Re: KIP 3000

Art Post (Guest) ·
The reviews on the Ricoh are just aas good! Find out what the customer is looking for the wide format to do besides copy. Look for key features where 2400WD will excel: 12x18 paper tray Easy Scan2Folder (no KIP Request) RPCS Driver is great is only printing pdf's and tiffs, maybe combine a 5 user license of e-copy for markups. The ability to stack originals for scanning (Kip has to be done at a time) Two Paper Output sources for Ricoh (One for KIP) Dig a little deeper for their needs and find a
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Re: Savin 3535 Random Prints garbage

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If it is also happening when printing faxes then it is definitley a hardware problem, memory, hard drive, or even a controller board issue. However I beleive I recall an update recently that had something to do with this, I think the MFP would print the first page fine but the rest where gibberish???
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Re: NEW Ricoh C900!! HV Color Printer

Art Post (Guest) ·
It will print up to 90 copies per minute even on heavy stock weights up to 300 gm2, with duplexing at full speed. The sheet format is SRA3 (the maximum is 33.2 x 487.7 mm) and there’s provision for up to 11,000 sheets (80 gm2) in the input trays. Resolution will be a “true 1,200 dpi,” and Ricoh says it has developed a new toner that offers both wide colour gamut and fusing at lower temperatures, allowing a wider range of stocks to be handled. It will be able to handle coated papers and labels
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Re: Konica Minolta Bizhub C451

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Re point 4 - careful on that one. Konica has made significant improvements to their print driver interfaces as well as to their walk-up interface. Over the years that I've been on this board, I often would sing the RPCS driver's praises as a competitive advantage. I can't do that any more. The only thing I don't like is that Konica limits the number of characters you can use to rename the file at the walk-up panel, but other than that I have no quibbles with their usability any more.
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Re: Big changes afoot with the new mp4000 and mp5000

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I confused...the Savin 8045 is the Ricoh 3045 isn't it? Aren't you well past that?
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Customer Hand Holding

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that I am! The only saving grace to this story so far, is that the response the customer gave to me that she does read the fine print on contracts, is that she copied "her boss" into the same email to me!! I'm waiting to see if the blank hits the fan when her boss realizes what she did.
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Re: Postscript and Windows Authentication

Art Post (Guest) ·
Heard this the other day from John, Windows Authentication will not work with PS when the print drivers are installed on the server. He did say that having them installed locally will work. Hope this helps!
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Re: Savin 3535 Random Prints garbage

MOTech (Guest) ·
Thanks guys.. Yes there were both firmware and driver updates to address this issue on the print side. It does have the latest firmware on it though and latest drivers. I was leaning toward memory myself...just was hoping to come up with something a little more definite
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Re: VA Medical Centers and SEWP Contract

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You are not alone. I have a hospital that is exclusively Ricoh and has been for many years but they are being pestered by the RBS rep to switch over. We were able to get Ricoh to step in and tell them to back off and they promised to get us comparable pricing. Time will tell whether we can save the account. I fear this is only the beginning for this account and others.
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Re: Postscript and Windows Authentication

Art Post (Guest) ·
I just wanted to let everyone know that I gave access to no_dice. He is an IT person in Canada lloking to solve an issue with a Ricoh device. I thought that we may have an answer to his question and we did.

Re: Big changes afoot with the new mp4000 and mp5000

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Word from Savin is that they are due to launch this afternoon or Monday morning. I had an order held up because the Savin 8045espf's were discontinued. If I get the launch packet Monday, I will pass it on.
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Re: Customer Hand Holding

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I recommend to my reps to walk in with the letter, get it copied onto their letterhead, get it signed, give them a copy and then walk out with the original. I have the rep tell the customer to send it or fax it but then the rep goes straight to the office. We'll pay the cost of registered mail and mail it out that day. "Shouldn't have to babysit"...your right but your customer isn't the only one that will pay the price for non-compliance. As long as my income is at risk, I'm going to babysit
Reply

Re: Customer Hand Holding

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I concur with Old Glory. If my income rides on my customer I will become a babysitter. I encourage all of my sales reps to handle the letter of intent for them and make sure it gets to the leasing company. Though it is their reposnsibility it will always snowball to us if the lease goes into renewal. To avoid this I make sure all reps use documents with no renewal clause in it just month to month. I know renewal clauses were designed to protect base but in the long run it just leaves "ill-will
Reply

Re: Big changes afoot with the new mp4000 and mp5000

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I was saying up until today, I was not able to order the 8045 (Ricoh 3045). I had not seen the launch information on the new systems yet.
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Re: e-STUDIO™523/603/723/853 and e-STUDIO™523T/603T/723T series nationwide.

Art Post (Guest) ·
Does Toshiba Manufacture any boxes anymore???
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Re: DSm725

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the 725 is that a ricoh 3025? Doesn't MB205010b mention the front and rear stay changing. Everytime i see a new one something has been modded. Firsts the gears then the toner inlet... I think high up in ricoh are having a battle between tcru units and engineer rebulit units. Many of the recent units including this one which can use the old style units with a few sp mode changes. Also the athena and appolon have a look at them you can see they were lined up to be tcru..

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