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MSP & MSSP, IT Industry Notes for January 22nd, 2023


MSP & MSSP, IT Industry Notes for January 22nd, 2023

Sponsored by

January 16th, 2023

Arcoa Group

Why partnering with ARCOA makes sense
Electronics Recycling is an important and profitable part of the IT asset lifecycle, but it can be overwhelming with all you already do, varying state regulations, and the limited resources at hand. That’s where ARCOA comes in. When you partner with ARCOA, you get all the benefits of a big company without any of the capital investment. We’ve been doing this since 1989 and have the expertise, certifications, and nationwide resources to get the most for all your clients’ retired IT assets. Plus, positioning your clients as environmental stewards not only elevates their appeal to consumers, it meets government requirements and avoids fines.

What partnering with ARCOA looks like
Our role is to make it easy for you to bring more value to your clients. We work with you to help stretch your clients’ IT budget by reducing the total cost of ownership of their electronics. We’re experts at identifying and implementing the solutions your clients need for the end-of-use remarketing, recovery, and recycling of their technology assets. The sooner you involve ARCOA, the sooner you and your clients.

Cybersecurity Notes (new)

Managed service player wants to become known for security, and has made an acquisition to support that ambition

Riverside CA Managed IT Solutions/ Outsourcing - Small Business Service Launched

  • Launches 24/7 remote helpdesk & tech supprt
  • Provides 24/7 remote helpdesk and tech support, cloud services, and data backup and recovery

SecuriThings and Convergint Strengthen Partnership to Power Convergint's Service Centers

  • strengthened its partnership with Convergint
  • launch of a new remote managed services offering for customers to ensure physical security devices perform consistently, reliably, and securely over their entire lifecycle
  • Convergint has established nine Convergint Service Centers across the globe to ensure coverage 365/24/7 with real-time data and remote automation capabilities using the SecuriThings Managed Service Platform

Logically Announces Joshua Skeens as CEO

  • announced that Joshua Skeens has been named as CEO
  • previously held the position of Logically's COO
  • Skeens joined Logically in 2021 through the acquisition of Cerdant, Inc., an MSSP, where he served as the COO and CTO

Square 9 Softworks Ventures into Artificial Intelligence With New AI Capture Product

  • new offering, titled TransformAI (TAI), captures data from documents by intelligently discerning the identity and location of information on each page and completely forgoes the use of template-based data extraction
  • TAI is also fully compatible with the modular workflow system Square 9 has developed for its document capture platform
  • “This is game-changing technology,” says Stephen Young, Square 9’s President and CEO. “The speed and accuracy of this product and the fact that customers aren’t limited to templates makes it an extremely alluring option for capturing Accounts Payable documents.”

Kyocera UK highlights increase in cyberattacks

  • Japanese-based business Kyocera has expanded its security capabilities with the launch of a new software solution in response to increased global cyberattacks
  • announced a new solution, a comprehensive Managed End-Point Detection & Response (M-EDR) offering for businesses to strengthen security
  • reported on print monthly

Quadient Expands Impress Platform in Ireland with Cloud-Based Document Delivery ...

  • announced the arrival of Quadient® Impress Distribute in Ireland, a cloud-based multi-channel document delivery solution
  • supports small and medium businesses (SMBs) in moving towards digital processes
  • Quadient® Impress Distribute fully integrates with other modules of Quadient® Impress.
  • Quadient® Impress Distribute, the Impress platform helps SMBs in Ireland effectively manage the transition to digital

Lock in on Cyber Security with ARCOA

  • customer has a staggered refresh cycle, the value of the equipment can be issued in the form of a credit growing over time
  • identifying assets that are usually passed over and often have significant value

Why We Need To Prioritize Digital Transformation – Even in a Downturn

  • Digital transformation is one of the most significant trends to have emerged in recent years
  • major topic of discussion at this year's World Economic Forum Annual Meeting
  • Expedited by the pandemic, companies across industries and regions sped up their adoption of digital and intelligently connected solutions
  • Reported on World Economic forum

Riverside CA Data Disaster Recovery/Small Business IT Management Services Launch

  • recently updated their information backup and disaster recovery services, offering to protect small businesses and organizations from data loss and network failure
  • Biztek Solutions, Inc., a managed IT service provider (MSP) based in Riverside, CA

GTT Unveils New Brand Focused on “Making Exceptional Possible” for Its Customers

  • announced today that it has unveiled a new brand identity
  • underscores its focus on achieving exceptional outcomes for customers

Middle Township, New Jersey Pursues Digital Transformation

  • transition from paper to digital processes is underway in Middle Township, New Jersey
  • local officials have sought greater efficiency in municipal operations and constituent services
  • township recently partnered with GovPilot, a Manasquan, New Jersey based provider of cloud-based government management software

Aptum to Acquire CloudOps to Expand its Multi-Cloud Managed Services

  • Aptum, a hybrid multi-cloud managed service provider, is acquiring CloudOps
  • CloudOps, a Montreal, Canada-based cloud consulting, managed services and software company
  • Reported on database


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