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MSP & MSSP Industry Notes for July 19th, 2020

MSP & MSSP Industry Notes

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NEC Provides Secure Document Management and Sharing Service "Obbligato/Collaboration ...

  • NEC Corporation announced the sales launch of a collaboration software as a service (SaaS) platform, the "Obbligato/Collaboration Platform," in China
  • Enables central management of technical information for products, such as drawings, specifications, and bill of materials (BOM)
  • NEC will promote sales among international manufacturers who are seeking to advance in the Chinese market

 Datto Acquires Gluh to Drive MSP Growth

  • Announced its acquisition of Gluh Pty Ltd, an Australia-based company
  • Gluh has a real-time platform that enables MSPs to simplify the procurement of IT products and services
  • Gluh’s technology automates the processes of product selection, quoting, and sales of IT products and services for MSP clients
  • Gluh is headquartered in Melbourne, Australia and will maintain its Melbourne operations

Hyland wins ECM contract

  • Award from New Mexico Higher Education Department
  • Implemented the OnBase ECM (electronic content management) solution including a no-
    code, digital student credentialing system using blockchain
  • Will be used by
  • Northern New Mexico College
  • Santa Fe College
  • Mesalands College
  • San Juan College
  • Ayurvedic College

Lightstream Launches Network Managed Services

  • Announced the launch of Lightstream Network Managed Services(NMS)
  • Customizable managed-services solution helps organizations of all sizes to better manage risk by improving their network's availability, efficiency and technology implementation as well as addressing overspending
  • Lightstream NMS is delivered through two tiers of services via its 24/7/365 Network Operations Center
  • MNP has grown to more than 85 locations and 5,500 employees coast-to-coast.

CyberSeek™ Data Confirms the Ever-Present Need to Expand Cybersecurity Talent Pipeline

Datto Spotlights Partner Experience in SaaS Protection 2.5 Release

  • Announced the availability of the next version of Datto SaaS Protection that improves the user experience by making it more intuitive to manage and easier to integrate into existing systems
  • Datto’s 2020 Global State of the MSP Report, respondents said that 62% of their clients are currently using Microsoft365 cloud services and they expect that 70% will be using them within two years

          Key Datto SaaS Protection updates include:

  • Streamlined Client Onboarding: Protect clients' critical cloud data in a matter of minutes with a simplified setup and an easy click-through onboarding process
  • Flexible Retention: Users choose between settings that allow for infinite cloud retention and as well as time-based retention to provide flexibility in meeting the individual needs of each end client
  • Intuitive, User-Friendly Management Portal: Quickly and easily determine the number of licenses in use, gauge profitability, and view clients’ backup status all from a single view

Open Systems is Among the First MSSPs Joining the Microsoft Intelligent Security Association as ...

  • Announced that it, and its Born in the Cloud division, are among a select group of managed security service providers (MSSP) invited to join the Microsoft Intelligent Security Association (MISA) ecosystem in a pilot program
  • Open Systems’ MDR services utilize the Microsoft Azure Sentinel cloud-native SIEM and SOAR solution

Apogee Managed Campus Services Help Colleges and Universities Meet Intensifying Connectivity ...

Cybersecurity Update

  • - IDG publishes result of survey showing that the most important tech project for CIO’s is Cybersecurity. Other projects of less importance included:
    o Business intelligence
    o Workflow automation
    o Artificial intelligence
    o Cloud
  • 68% will be increasing their spend on cybersecurity in next 12 months
  • Modern Healthcare published report that claims 744,500 patients had their PHI as a result of a breach in the month of June, 2020
  • The U.S. is considering banning the TikTok app, as it is made by a Chinese company, and could be used by the Chinese government to surveil users and capture info on their mobile device.
  • Sonic, the national fast food chain, lost an attempt to dismiss a negligence claim
    o Financial institutions are pursuing Sonic over a huge data breach in 2017 that
    exposed credit/debit card info from 325 locations
  • Florida Orthopedic Institute is being sued for $99 million by patients after their PHI was exposed during recent breach.
  • OpenClinic GA, which provides an open source integrated hospital information management system, notified its customers that it discovered 12 security vulnerabilities.
  • Roseland Community Hospital of Chicago, IL reported that it lost Internet and phone system services for 24 hours after a car crash cut out services.
  • Gemini Advisory reported that a hacking group named “Keeper” is exposing info on 184,000 customers stolen from 570 online stores.
  • Agari Security published report that a Russian hacking group named “Cosmic Lynx” is targeting organizations in 46 countries with coronavirus themed email phishing attacks.
  • The US Secret Service sent out a security alert that hackers have been attacking managed IT service providers in the U.S. Hackers gain access and then use a springboard to the internal networks of their customers.
  • DXC Technology, a business process outsourcing company headquartered in Tysons, VA, notified an unknown number of its customers that its info may have been exposed after it was hit by ransomware.
  • Digital Shadows published report stating that more than 15 billion username and password pairs are for sale on the Dark Web.
  • The U.S. Department of Justice announced it has indicted Andrey Turchin of Kazakhstan for allegedly being a hacker named “fxmsp”, for stealing from 300 different organizations.
  • Kaspersky Security reports that 14.8% of users of products running Android OS who were targeted by malware, were left with undeletable files.
    o “A system partition infection entails a high level of risk for the users of infected devices, as a security solution cannot access the system directories, meaning it cannot remove the malicious files”
  • Pearson Education suffered a breach exposing info on 13,000 students.
  • Malwarebytes is warning consumers that some smartphones running Android have unremovable malware bundled in the phone.
  • Salinas Valley Memorial Health System of California notified an unknown number of patients that their PHI was exposed after an email phishing attack.
  • Providence Health Plan of Oregon notified almost 50,000 patients that their PHI may have been exposed after hacking incident.
  • Healthcare Fiscal Management Inc. of Wilmington, NC notified 58,000 patients that their PHI may have been exposed after ransomware attack.
  • Friendship Community Care of Russellville, AR notified 9,745 patients that their PHI was exposed after email phishing attack.
  • Independence Blue Cross of Philadelphia, PA notified an unknown number of patients that their PHI may have been exposed due to hacking incident.
  • Hacker named Trorice Crawford of San Diego, CA was sentenced to 4 years in federal prison for stealing identities from U.S. service members and using them to steal millions of dollars from their bank accounts.





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