I Wouldn’t Buy a Fuji Xerox

 

July 2, 2018

FujiFilm is suing Xerox for a Billion dollars because Xerox backed out of the merger after one of the Xerox Board of Directors staged a rebellion. “Fujifilm (also)…threatened to compete against Xerox Corp …if it failed to renew its technology agreement in 2021.”

If you are unaware of the relationship between Fuji and Xerox, Fuji makes a large portion of Xerox’s line of Office equipment. Your Xerox Rep probably just calls them “Xerox” because he doesn’t want you concerned about Who makes your Xerox. But I would be concerned especially if I was about to buy a Fuji Xerox. In fact I wouldn’t buy a Fuji Xerox. I bet your Xerox sales guy says it’s not a problem. And it’s not a problem until it is a problem, but then IT’S YOUR PROBLEM! And then what? Xerox will blame Fuji, and Fuji will blame Xerox and you will be in the middle. That’s why I wouldn’t buy a Fuji Xerox, at least until this battle of the Titans has been resolved. There are plenty of good, stable MFD (digital copier) manufacturers out there that you can buy from. Don’t make Fuji & Xerox’s problem YOUR PROBLEM!

That’s My $0.02
Vince McHugh
vince.mchugh@yahoo.com
WWW.NECS.BIZ

Note from Art

Vince has been a valued P4P Hotel member for as long as I can remember. Back about 5 years or more Vince was in NJ for some training, thus we had the chance to have dinner at the Memphis Pig Out in Atlantic Highlands, NJ.  I still remember that dinner well and the great time we had talking about the past, present and future of the copier channel.  Vince also has his own blog called The Connected Copier, it's and awesome blog for all! 

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I have never had a prospective customer tell me anything other than thank you for sharing the information. What I have had is people throw that companies stuff in the trash in front of me, or hand it to me and say thanks you made the decision easy. Usually if they are throwing it away I just tell them I will take it and dispose of it for them after I get the information I need off it. 

SalesServiceGuy posted:

I have a municipal RFP for 50+ copiers that I have to a make a group presentation to this month.  I expect one of the final three making a presentation is Xerox, who is not the incumbent vendor.

How would you go about dropping this breaking news on the audience?

I know it is not good etiquette to speak badly about your competitors but I definitely do not want to let this bone head move by Xerox to slip by.

As a Toshiba sales rep, I have been bad mouthed by my competitors for the last two years.  Now Toshiba and more specifically Toshiba Tec (the manufacturer of MFPs) is almost squeaky clean.

To me it’s not bad mouthing anyone when you share “news” with a customer. I keep a portfolio of recent industry news for people to see.

I have a municipal RFP for 50+ copiers that I have to a make a group presentation to this month.  I expect one of the final three making a presentation is Xerox, who is not the incumbent vendor.

How would you go about dropping this breaking news on the audience?

I know it is not good etiquette to speak badly about your competitors but I definitely do not want to let this bone head move by Xerox to slip by.

As a Toshiba sales rep, I have been bad mouthed by my competitors for the last two years.  Now Toshiba and more specifically Toshiba Tec (the manufacturer of MFPs) is almost squeaky clean.

With all the customers who supposedly “do 75% research before meeting with anyone” I couldn’t imagine anyone dealing with anyone who sold xerox equipment if they truly did any research. 

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