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Can the Ricoh SP C831dn print A2 Color Envelopes?

The first time I heard the size A2 envelope, I really didn't have a clue what the dimensions were.  While visiting my Guru of Envelope Printing, I saw that he had purchased an SP831DN printer from a print shop that was going out of business. 

I asked, "how is the printer working for you", my Guru stated, "ah, not so well, whenever I feed A2 envelopes the system will jam".  I asked where, and my Guru stated that the envelopes feed a short distance from the by-pass tray and then stops. 

Right, I know the issue, the printer does not recognize the size of the A2 envelope.  The A2 envelope is picture to the left and measures 4 3/8" x 5 3/4". When looking at the specs for the by-pass tray, the minimum specs for Custom Size is: 3.55" x 5.83", thus we fall within the parameters of the minimum size.  Funny, but A2 Envelopes is not even mentioned on the SP831DN brochure.  I re-positioned the envelope to feed long edge first, then entered the specs of the envelope to the customer feed paper size for the by-pass tray. 

Success!!!  We feed a few with no mis-feeds, no wrinkles, no embossing!  Worked like a dream! 

Even though I didn't sell this printer, I was more than happy to spend some time with a client that values my knowledge and in turn I'm very appreciative of the knowledge that he provides to me about producing color envelopes on ink and color laser devices!

It seems all we read about is the demise of paper, paperless, and print volumes declining.  I'm in the camp that overall print volumes are not declining, they are increasing.  For me, print is migrating, print is moving to different devices, for some of us, we need to follow the path of niche printing.  Hey, envelopes are paper right? 

-=Good Selling=-

 

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Art,

The same thing happened to me this week.  We had a customer that had a Canon iRc4580, Toshiba (something awful we upgraded 2.5 in on a 5 year) and now a Canon iRc5250.  The customer has a real old school key op that does a variety of interoffice work on this device.  I was called back in to do some follow up training and the users had two very specific requests.  One, Millie (real name), needed to know how to take her copy of a list of the same return address onto label sheets from the bypass.  After instructing how to do so off her PC, it was insisted upon I show her how to run the labels from a copy through the bypass.  They came out not perfect, but good enough for return labels.  Interesting first task.

The second, very specific request was that Millie had "always" copied onto the fronts of manilla folders.  Look at one of these folders.  Where the tab out is on the one end, there's a tab in on the other, and they wanted to run this end through.  Being of the opinion you need a straight feed edge and outwardly showing my skepticism, I was soundly proved wrong.  Millie and I measured the folder's X & Y axis, created a customer paper size, set the weight and put the media in the bypass.  We then had an original (again, copying here!) of the HR / New Hire Checklist that had to be copied onto the front of the unit.  First try we did, it worked!  I was flabergasted at what we just did and Millie surprised I'd never ran anything like this before.  So Millie asked if we could load 5 more folders and see what happens.  I laughed and told her to put her whole handful  in (11 folders) and lets see what happens.  Damned if the folders ran fine and in my time there good old Millie (really she's got to be an octogenarian) put another 30 through.  

Now I'm surely not going to be telling all my customers about this, but it definitely can be a difference maker in today's "me too" competitive marketplace.  I spent a good hour in front of a unit with a customer and learned something that I know will help put my Canon ahead of a Konica in another "me too" color box battle this month.  I also have shared this little secret with some of my key service personnel that were as equally surprised as I was.  

 

Last edited by TML
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