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5 Reasons Why I hate My Comp Plan!!

A few years ago a  Sales Manager made this statement,  "There is no perfect sales comp plan".  Ok, I beg to differ. There is a perfect sales comp plan, that perfect plan is too give me 100% of the commissions!  Especially since you're nickel and diming me to the poor house!

 

1)  At $390 I can accept the cost to return a copy machine to the leasing company. I understand that there are costs involved.  But, charging me $390 each when we have to return 6 copy machines to the same location is a sin!  What really gets me is when four of those copy machines are Segment ones!

 

2) $350 to deliver and install one copy machine is more than acceptable, but what if I sell 10 to the same location?  You're going to charge $3,500 for one truck and three people to deliver and install 10 copy machines!  Wow, does that get me going.....

 

3) Service and Supply pricing, I get the point that you are in business to make a profit.  But, why are my selling prices higher for maintenance and supplies?  I've seen it.  When at a customers office, went through maintenance and supply invoices and my company has sold them cheaper than I can. Wowie!

 

4) Leasing, ah this one really gets the goat.  In most cases you'll make more on the lease rate factor increase than I will make in commissions for the deal!!

 

5)  Do you really need to markup a production system that has a cost of $30,000 by 15% ($4,500), and then only pay me 27.5% of the gross profit?  I sold the system for $40,000, you made $4,500 on the markup, $3,987 on the 72.5% of the gross profit that you keep, and $1,230 on the increase lease rate factor.  Thus you got $9,717 and I got a stinking $1,512 before taxes!!!!

 

I like my job, but after 22 years in the business, a great customer base, I've got some soul searching to do.

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John

 

GP Quota's is what I grew up on.  Revenue Quota's are not healthy for the sales people, but good for the dealer. I'm 34 years in the business and still have yet to hit monthly, quarterly and yearly in the same year. 

 

Although GP commissions is not what it used to be

I am developing a new comp plan for my team which I will implement in 2015.  My intent is to establish a GP based plan which has a minimum for a rep to  cover salaries/guarantee's, commissions over draw, related employment cost (FICA, benefits, insurances), and a contribution towards branch expenses. 

 

Considering a $40,000 annual pay guaranteed, we are looking at a 96K GP quota. Above that we are looking at 50% sharing of GP, maybe a kicker for a 150% performer.

 

With $150.00 delivery charges, actual Bill of Lading return charges, and true delivered costs as sales reps.  We are a 23 year old highly respected company

 

Are my reps stupid thinking this is an unrealistic plan??  Its pretty much 50% of profit with the lowest street cost, virtually no padding, tons of support?

 

I would be curious on how some other comp plans are administered.

Hello Ghost - i feel your pain and especially having been there in the same boat as you. My former employer marked up hardware by at-least 30% and lease rates by 4 to 5 points.

 

Having transitioned to my own dealership 5 years ago, we do things differently. If you are looking for a partnership opportunity (you can be located anywhere in the USA), get in touch with me.

 

For others reading this and interested in running your own copier sales business, please contact me. You must currently be in copier sales and generating at-least 360K in annual revenue.

 

Best

 

Philip John

philip@usamagnum.com or text me @ 646 644 7155

I took the dealer leap back in 1986 and did it for 12 years, I'd still be doing it today. However, I had one lazy partner and another who was, well lets say he was a lot like Slip Mahoney in the Bowery Boys. 

 

Risk is inherent in everything you do, from crossing the street to driving from appointment to appointment. 

 

Does taking the risk mean that you're allowed to charge whatever you want, well, yes it does.  On the flip side, I'd bet dollars to doughnuts there is a high turn over.  That's not good for anyone.

Great post. Sounds like the frustration level is at a boiling point.

 

One thing I can offer is in regards to the delivery/install fee, this is not as scalable as you might think. But in my time at a dealership the company president, sales managers, and I designed a plan that would scale based on speed segment and quantity. So, with some TLC, your company should have some wiggle room here rather than just stamping a flat fee on everything. The other thing we did was bundle the price into the outcost so you would really never see it anyway.

 

Other than that, I couldn't comment on the specifics of you plan. If I'm reading between the lines, it sounds like your employer isn't very open to dialogue on this issue. If not, then it sure sounds like you might be happier somewhere else.

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