Activity

Xerox "Unable to Adjust"

About four weeks ago I was told that that Global Imaging was going to be absorbed by Xerox in the next few months. In addition it was mentioned that this absorption would result with the loss of many managerial positions. In fact one of those managers called me to ask a favor in reference to a past issue that was posted on this site. It didn't take long for me to put two and two together and I agreed that most of what I heard could come to fruition. After that initial conversation the last...

TOLUCA LAKE, Calif. , Dec. 13, 2018 /PRNewswire/ -- ENX Magazine and ENX The Week In Imaging announced that Benchmark Business Solutions has been selected as a 2018 Elite Dealer. This annual Who's Who of the office technology dealer community, which is published annually, will be featured in the December issue of ENX Magazine. The 132-strong 2018 Elite Dealers were selected based on numerous criteria, including growth initiatives, innovative marketing programs, outstanding customer service,...Read More...
Last Reply By Art Post · First Unread Post

Reply by Art Post

3 Word Statement: Define cause of Xerox' decline What's your 3 word statement? Here is my: "Unable to adjust"
Art Post

Reply by Art Post

Not only employees getting screwed so are Xerox Vendors The layoffs are occurring around the country at Xerox' Global Imaging sites, so...
Art Post

Reply by Art Post

December 13, 2018 08:28 PM More employees at Webster's struggling Xerox plant went home without jobs as the company executed a new round...
Art Post
CHICAGO, Dec. 13, 2018 (GLOBE NEWSWIRE) -- iManage , the company dedicated to transforming how professionals work, today announced that Stronachs LLP – one of Scotland’s leading independent law firms – has selected iManage Work for its document and email management, all in the iManage Cloud . “The goal was to move to iManage,” said Ken Roberts, IT Manager, Stronachs. “All my research on iManage – including its prevalence among the top 200 UK law firms – showed that it was truly a superior...Read More...
"It's an honor to be named a gold winner of the Best in Biz Awards and be recognized by industry peers and leaders for our innovative receipt scanning solution," said Dave Hawkes , product manager, Scanners, Epson America . "This award is a testament to Epson's continued commitment to delivering cost-effective solutions that increase productivity for businesses of all sizes." The WorkForce ES-500WR wireless document scanner was designed for small businesses and home users with a...Read More...
MONTVALE, N.J. , Dec. 13, 2018 /PRNewswire/ -- Sharp Imaging and Information Company of America (SIICA), a division of Sharp Electronics Corporation (SEC), today introduced a new line of Advanced and Essentials Series color document systems for the technology-driven workplace. The eleven new models include seven that are available now, and four models that will be available in early summer 2019. All the new models offer Sharp's award-winning, easy-to-use touchscreen display, which is common...Read More...
Last Reply By Art Post · First Unread Post
MALVERN, Pa. , Dec. 13, 2018 /PRNewswire/ -- Today, Ricoh USA , Inc. announced its fifth consecutive inclusion in Training magazine's annual Training Top 125, which ranks companies' excellence in employer-sponsored training and development programs. Throughout Ricoh's transformation to a services company that empowers digital workplaces, employee training was identified early on as crucial to establishing new and building on existing competencies and culture. Ricoh has continued to build on...Read More...
CHARLOTTE, N.C. , Dec. 13, 2018 /PRNewswire/ -- Versiant , an International IT Managed Service provider that offers clients, managed, professional and support services for enterprise IT infrastructure, today announced the addition of IT industry veteran, Mark Whetstone as the company's Managing Partner, VP of Sales & Business Development. Mark brings more than 25 years of enterprise IT sales and leadership experience to the role. He will oversee Versiant's sales organization,...Read More...
ATLANTA, Dec. 12, 2018 (GLOBE NEWSWIRE) -- ControlScan , a leader in managed security and compliance solutions that help secure networks and protect payment card data, today announced that its Managed Detection and Response (MDR) services are now available to businesses utilizing Microsoft Office 365. The move further assists businesses that struggle with timely threat detection and incident response due to a lean IT staff and/or limited information security expertise. An additional risk for...Read More...
LEXINGTON, Ky.--(BUSINESS WIRE)--Dec 12, 2018--Evergreen Services Group, a family of leading managed IT services providers, announced today that it has made an investment in NetGain Technologies, LLC, its 12th investment this year. NetGain Technologies is a leading provider of IT services to mid-sized businesses across the South Central United States. The company will continue to operate independently under its leadership team. “NetGain Technologies is one of the largest and best operated IT...Read More...
DocuWare Receives Buyers Lab Award in Document Imaging Software Category New Windsor NY, December 13, 2018 – DocuWare , provider of cloud solutions for document management and workflow automation, received a coveted Keypoint Intelligence - Buyers Lab (BLI) award for DocuWare version 7. Launched in June 2018, DocuWare version 7 is supported by fourth-generation cloud architecture. This new version provides users with vastly improved performance, scalability and stability. Searches are 50...Read More...
LEXINGTON, Ky. -- Lexmark , a global imaging solutions leader, today announced the availability of Smart Document Portal for Insurance , a solution that provides insurance teams immediate access to up-to-date materials needed for business activities that improve customer service and drive growth. The solution enables on-demand printing of the latest versions of promotional material, forms and other documents through Lexmark smart multi-function printers (MFPs) in area offices. “Things are...Read More...
Last Reply By Art Post · First Unread Post
MALVERN, Pa. , Dec. 12, 2018 /PRNewswire/ -- Ricoh USA , Inc. has been named a gold winner in the Most Innovative Company category of the Best in Biz Awards, the only independent business awards program judged each year by prominent editors and reporters from top-tier publications in North America . In the past year, Ricoh launched its RICOH Ignite global growth strategy which outlines the company's plans to push traditional technology boundaries to empower digital workplaces to facilitate...Read More...

Reply by Art Post

Webster town supervisor Ron Nesbitt concerned over what he says is talk of huge layoffs at # Xerox today @ SPECNewsROC 1 10:22 AM - Dec...
Art Post

Reply by Art Post

Spectrum News ROC ‏ Verified account @ SPECNewsROC 52m 52 minutes ago One employee we spoke with said he was laid off this morning after...
Art Post

Reply by Art Post

WEBSTER, N.Y. (WHEC) - Xerox is planning a new round of layoffs. A representative for the Rochester Regional Joint Board of Workers...
Art Post
FAIRFAX, VA , Dec. 12, 2018 /PRNewswire/ - CGI (NYSE: GIB ) (TSX: GIB.A ) and the National Association of State Boards of Accountancy (NASBA) announced a long-term agreement for IT management and software services that will allow the association to focus on its core mission of enhancing the effectiveness and advancing the common interests of the state boards of accountancy as they license and regulate U.S. certified public accountants and firms nationwide. "We are excited about our...Read More...
CHICAGO, Dec. 12, 2018 (GLOBE NEWSWIRE) -- By the end of 2019, over 69 percent of enterprises will operate in multi-cloud or hybrid IT environments as a first step in the transformation of their businesses. To address the demand for hybrid cloud solutions, ServerCentral, a leading managed IT infrastructure provider, today announced its acquisition of Turing Group, an Amazon Web Services (AWS) Advanced Consulting Partner. The acquisition comes one year after ServerCentral made a minority...Read More...
Today, HP Inc. announced a new expansion of account opportunities for U.S. print premier channel partners. Beginning immediately, thousands of Managed Print Services (MPS) Speciality accounts that were previously directly engaged by HP will begin to be made available as premier channel opportunities. The program is a next step in the company’s office printing strategy to concurrently grow contractual and channel this year, while earning incremental market share in both the A3 and A4...Read More...
A Florida man pleaded guilty to taking part in a scam to cheat Xerox Corp. of millions of dollars in a scam to resell toner for copiers. Jason Haynes entered a guilty plea Monday in U.S. District Court in Rochester to one count of conspiracy to commit wire fraud and one count of filing a false tax return. Haynes was co-owner of a company created in Florida to carry out the scheme, in which that company ordered large quantities of toner from Xerox but resold it to others in violation of their...Read More...
Hobs 3D, a UK-based 3D printing service bureau, has announced that it has acquired the 3D printing assets of Canon UK, a subsidiary of the Japanese optical and imaging product manufacturer Canon Inc. In partnership with Hobs 3D, Canon UK hopes to utilize the service bureaus resources to serve its customers in 3D printing. James Duckenfield, CEO of Hobs Group said, “We are delighted to be able to support the excellent client base Canon has built up over recent years. We look forward to being...Read More...
Hawthorne, Calif. – UniNet, a worldwide technology-driven OEM providing on-demand digital print technology, will be presenting its new iColor® 200 and iColor® LF200 at the upcoming West Pack in Anaheim, CA. Taking place at booth #5533, UniNet will showcase the new releases of its digital label printing and finishing system supporting the growth and evolution of the label and packaging industries. UniNet unveils new iColor® 200 Inkjet-Based Desktop Label, Photo, Card, Banner all-in-one...Read More...
LAKE FOREST, Calif.--( BUSINESS WIRE )-- Toshiba America Business Solutions today announces it has earned Better Buys ’ Q4 2018 Editor’s Choice Award for the company’s recently-introduced e-STUDIO™5015AC series of multifunction printers (MFPs). Toshiba’s five next-generation MFPs received the trusted authority in office equipment’s top honor after outperforming similar color, high-volume, multifunction printers in side-by-side comparisons. Better Buys testers especially appreciated the...Read More...
Epson has revealed this year’s jury for its “ Win a Robot ” contest, as five experts representing the fields of industry, academia and politics join from around Europe to review applications from the first ever competition open across Europe, the Middle East and Russia to win Epson T-series robots. The competition is placing the latest technology in the hands of the future: universities, tertiary education establishments and research institutions are all busy uncovering ideas that support...Read More...

Architect in New Jersey Adds Ricoh MP W7100

front view It’s not often that you can place a Ricoh MP W7100 in the field. In most cases the Ricoh MP W6700SP is more popular because of the lower price point from the Ricoh MP W7100. It’s also about the print speed too. The W7100 will print at ten pages per minute. The Ricoh MP W6700 prints at 6.7 pages per minute. Our existing client had an older Ricoh W2470 (owned) and the Ricoh W5140 (end of lease) in place. However, their volume has increased to about twenty thousand square feet a...

ROCHESTER, N.Y. , Dec. 11, 2018 /PRNewswire/ -- ComTec Solutions is pleased to announce that it has been awarded Platinum Partner status by Epicor Software Corporation in the annual Epicor Partner Program Awards. Recipients were selected by Epicor Software Corporation based on contributions to customers, the business generated with Epicor, as well as other considerations that showcased the partners' abilities in digitally transforming customers to get fit for growth by leveraging Epicor...Read More...
OTTAWA and VANCOUVER , Dec. 11, 2018 /CNW/ - CareWorx Corporation, a top-50 global managed service provider (MSP), leading ServiceNow MSP, and market leader in Senior Care today announced it has merged with Fully Managed Technology Inc., a top-5 Canadian MSP and cloud service provider. Numerous synergies exist between the organizations and their merger enables them to augment their managed services catalogue in terms of security, cloud services, and digital transformation. This also greatly...Read More...
CERRITOS, Calif. , Dec. 11, 2018 /PRNewswire/ -- EPIQ Infotech, LLC ("EPIQ"), today announced that it has become a Solutions Partner for Canon Information and Imaging Solutions, Inc. (CIIS), a wholly owned subsidiary of Canon U.S.A. , Inc., and is now able to bring together its expertise and well established practice in implementing Oracle JD Edwards solutions for business clients with business process automation capabilities provided by Canon. EPIQ's clients can now capture information from...Read More...
LAKE FOREST, Calif.--(BUSINESS WIRE)--Dec 11, 2018-- Keypoint Intelligence affirms Toshiba America Business Solutions ’ commitment to innovation by presenting a 2019 Buyers Lab Pick Award to the tech company’s Elevate ™ MFP customization platform. Toshiba’s new Elevate 2.0 is a cloud-based platform for personalizing the user interface of Toshiba’s e-STUDIO ™ multifunction printers (MFPs) by adding functionality, automating common and sophisticated tasks, promoting commonly used features and...Read More...
LAKE FOREST, Calif.--( BUSINESS WIRE )-- Toshiba America Business Solutions today announces it is a recipient of the 2018 Top Workplaces Award by The Orange County Register . The Orange County technology innovator earned the honor based on employee feedback gathered through a third-party survey administered by research partner, Energage , LLC. The anonymous survey measured several aspects of workplace culture, including alignment, execution and connection. “Top Workplaces is more than just...Read More...
IRVINE, Calif., Dec. 11, 2018 (GLOBE NEWSWIRE) -- Kofax ® , a leading supplier of intelligent automation (IA) software to digitally transform end-to-end business processes, today announced Kofax RPA was named “AI / Robotic Process Automation Product of the Year” at the 2018 DM Awards, a prestigious awards program conducted by Document Manager Magazine. “By enabling organisations to easily and cost effectively scale their RPA deployments across the enterprise, we’ve raised the bar with...Read More...
LONDON--(BUSINESS WIRE)--Dec 11, 2018-- DocsCorp , a leading provider of enterprise productivity solutions, today announced that it has 65% of the top 20 law firms on the European 100 report as clients. The European 100 2018, which focuses on Europe’s independent law firms, is the ninth edition of the report. DocsCorp went on to detail that 75% of its European top 20 clients have 2 or more products while 25% having 3 or more. It is clear from these numbers that European firms are looking...Read More...
MELVILLE, N.Y. - December 11, 2018 - Canon Solutions America, Inc., a wholly owned subsidiary of Canon U.S.A., Inc., celebrated a milestone for BR Printers , a leader in digital and book printing, as they reached more than 10 million impressions in one month on the Océ VarioPrint i300 inkjet press. Based in Silicon Valley, BR Printers has become one of the top providers of production print nationwide by maintaining an innovative, entrepreneurial mindset throughout the industry's evolution.Read More...
Canon Océ looks set to cut up to 300 jobs and reduce its R&D spending in a bid to bring its costs down by 10% in 2019, according to Dutch media reports. 2,240 employees work at Canon Océ's Venlo head office. Image: Google Het Financieele Dagblad reported that the Venlo, Netherlands-based company, which was founded in 1877 and acquired by Canon in 2010, is looking to improve its profitability. The company reportedly attributed its decision to a slower than expected take-up of its litho...Read More...
Last Reply By Art Post · First Unread Post
Loffler Companies, the largest privately owned business technology and managed services provider in the Upper Midwest, recently was presented an award by international partner NT-ware for the Highest Revenue of uniFLOW Sales and Scanning Licenses in North America in 2017. The Loffler Team earned the Top Award by leading the industry in their understanding of securing the entire workflow process. Many offices use multifunctional print devices as the on-ramp to various workflow processes...Read More...

Copier Industry Update 12/10/2018 (with notes from Art)

MFP installs decline - IDC published report stating that worldwide hardcopy peripheral (HCP) market declined 1.2% during last quarter - 25 million units shipped in 3rd quarter of 2018 - Inkjet based units down 1.5% - Laser/LED based units down 0.7% - Includes all devices that print (A2, A3 & A4, inkjet, laser, LED, home use, office use, photo printers, etc.) - Color laser based installs up 2.3% Note from Art: I'm thinking 0.7 for laser/LED isn't that bad especially since color was up...

For Immediate Release: Orange County Register names CBE Office Solutions Top Workplace award winner CBE Office Solutions wins Top Workplace for 2nd year in a row Irvine, CA- December 10th, 2018: CBE Office Solutions, a leading provider of office technology throughout Southern California announced today it has been named a Top Workplace by the OC Register. This recognition is extra special as it is now the 2nd- year win in a row for CBE Office Solutions and continued company growth. “I’m...Read More...
NASHVILLE, Tenn.--( BUSINESS WIRE )--Cumberland announced today that its managed services offering has been fully rated by KLAS and boasts above market average scores in all key performance areas – value, relationship, product and operations. KLAS is the premier research organization for providers who want to receive honest, accurate feedback from peers on products and vendors. Cumberland’s Partial IT Outsourcing was fully rated as of Nov. 13. This milestone comes just six short months after...Read More...
Managed IT services for law firms has evolved from its early days of providing offshore support services, data center space and outsourced IT hardware. The strategy of managed IT services has now emerged as a valuable approach for law firms who choose to partner with an expert services provider. With today’s innovative model, the managed services provider assumes operational responsibility for the firm’s IT systems and operations—either portions of or the entire IT function. Examples include...Read More...
Tampa, FL, Dec. 10, 2018 (GLOBE NEWSWIRE) -- IntelliChief, LLC , an Oracle PartnerNetwork Member, Gold Level Product Integration member, and provider of automated document management and workflow enterprise content management (ECM) solutions, announces IntelliChief ECM named Quest Oracle Community Partner. The designation reflects the company’s ongoing support of regional Quest Oracle Community user groups, and progressive product development of Accounts Payable automation and Orders...Read More...
Is your document workflow having a negative effect on your bottom line? The key components for a successful business from a records management perspective are a quality product offering, effective use of resources, a focus on customer expectations and, of course, company culture. Here are some questions to ask yourself to help you determine whether it’s time for a new document management system. As with anything, processes and systems change – and as this happens, businesses need to be...Read More...
TOKYO, December 10, 2018-Canon Inc. and J&H as well as its managing director agreed to resolve their pending patent dispute by signing a settlement agreement. After filing a complaint with the District Court Dusseldorf (docket no. 4c O 51/18) based on the alleged infringement of the German portion of Canon's European Patent EP 1 977 289 B1, Canon and J&H entered into a settlement agreement according to which J&H inter alia has to refrain from distribution of cartridges making use...Read More...
PRESS RELEASE For Immediate Release For more information, contact: Mark Geeves at 513-258-0047 or mark@color-logic.com Wallace Carlson Wins Big with Color-Logic West Chester, Ohio, USA; December 2018-- Wallace Carlson Printing--a full-service commercial/packaging printer in Minnetonka, Minnesota, USA--recently received two silver awards in the 2018 Printing Impressions Gold Ink Awards competition. The winning entries-- Merry-Go-Round Self Promotion in the Packaging and Folding Carton...Read More...
LONG BEACH, Calif. , Dec. 10, 2018 /PRNewswire/ -- Epson today announced Equipment Zone in New Jersey has opened its Epson Certified Solution Center. As the first Epson Certified Solution center located on the East Coast, potential Epson customers can visit Equipment Zone to engage with product experts and run test print samples using their own files on the Epson dye-sublimation, signage, photography, and direct-to-garment (DTG) solutions. "We want to encourage customers to create innovative...Read More...

Sales Stories Sell... How Well Are Your Stories Being Heard?

Everybody loves a good story, if you want to sell your products, your vision, or your ideas to the business world, you must recognize the power and importance of great storytelling. You must become an expert in telling your own story! We all have a story and it deserves to be told. The question becomes, how well do you know your story? Reflect on this for a moment... Most seem to tell stories just to tell them. However, when you start asking why people listen to and then share stories, often...

Ricoh USA Inc. will close its Melbourne call center in the new year, cutting 76 jobs from the area. The Malvern, Pa.-based company, which is the U.S. entity of the Japanese office electronics firm Ricoh Company Ltd., is closing its office at 3050 Venture Lane Bays due to a consolidation of business functions, it notified the state on Dec. 4. All the layoffs will happen on Jan. 29 or later. The positions being affected include: Managers Senior associates Supervisers Business analyst...Read More...
A well-known Greater Chicago business, Des Plaines Office Equipment and its northern Indiana affiliates, Kramer & Leonard McShane’s, will soon operate under a new common name, Pulse Technology ( http://pulsetechnology.com ). All of the locations will officially change to Pulse Technology effective January 1, 2019. The transition follows a re-branding effort undertaken at the direction of the company owners. There is no change in the ownership or management of the companies. For Chip...Read More...
Information technology company Involta purchased ITLynk, an Ohio-based IT managed services company, the company said Thursday. Terms of the deal were not disclosed. In a statement, the company said it will retain all 18 ITLynk employees and its four data centers and offices in Independence, Ohio. The deal comes only two months after Involta purchased BluPrairie, a Coralville-based cloud management and consulting company. BluPrairie’s former CEO, Michelle Bates was, named Involta’s chief...Read More...
ALBANY, New York , December 7, 2018 /PRNewswire/ -- The global cloud managed services market is expected to witness healthy growth in the coming years, as reported by Transparency Market Research (TMR). The vendor landscape of this market currently features fragmentation. At the same time, stiff competition exists between market players. Several new vendors are expected to foray into the global cloud managed services in the coming years, augmenting the competition. (Logo:...Read More...
HACKENSACK – The former chief executive officer of Garfield’s Boys and Girls Club will be sentenced Friday for stealing a $98,000 copy machine from the organization. Authorities arrested and charged Todd Vanderpool with theft by deception in 2017 after he created a false impression to obtain the Copy Star photocopy machine. Vanderpool, 38, had served as the program's director, and was previously the club’s interim CEO in 2013. He was employed as an administrator at Stevens Cooperative School...Read More...
Last Reply By Art Post · First Unread Post
DALLAS, TX / ACCESSWIRE / December 6, 2018 / nDivision Inc. (OTCQB: NDVN), the ''digital workforce'' experts, was awarded a five-year Managed Services contract by a Fortune 500 company that will initially increase the company's recurring revenues by approximately $2.9 million per year. This contract, combined with the recently announced acquisition and additional contract wins, will increase the contracted annual recurring revenues by 168 percent since January 2018, when all the services are...Read More...
Ricoh will present patent-pending technology designed to help PSPs’ production at Hunkeler Innovationdays 2019. The Ricoh Pro VC70000 continuous feed inkjet press will make its worldwide public debut at Messe Lucerne, Feb. 25-28. Ricoh will present the Pro VC70000’s patent-pending dryer technology designed for greater ink coverage and to eliminate cockling. It prints at 12,000 sheets per hour and uses new Ricoh-developed inks that support traditional offset coated substrates. The latter...Read More...
SPRINGFIELD, Ill. , Dec. 5, 2018 /PRNewswire/ -- Today, Springfield, IL -based Levi Ray & Shoup, Inc. (LRS) announced that it is acquiring U.S.-based Drivve Inc. and affiliated companies in Europe (collectively referred to as Drivve). This innovative digitalization software provider will join the Enterprise Output Management (EOM) division of LRS, helping LRS expand and improve its document solution offerings. Established in 2008, Drivve has developed an ecosystem of solutions and...Read More...
LAKELAND, FL, December 06, 2018 /24-7PressRelease/ -- Boring Business Systems , based in Lakeland, FL, has been named as an Authorized DocuWare Partner, which will allow Boring to offer their clients an added solution for document management. DocuWare helps transform companies into a digital-first business, to include going paperless, automating workflow steps and accommodating a mobile workforce. DocuWare also meets compliance mandates and moves companies to a completely cloud-based storage...Read More...
RJ Young is pleased to announce the opening of the new Knoxville, Tennessee office. Customers, regional staff members, and the Knoxville Chamber gathered on December 4, 2018 for a ribbon cutting ceremony and open house celebration at the new location. “We had a great team of people working to make this event a success. This was the first time the Knoxville community was able to see our new office and we could not be happier about the overwhelmingly positive response we received from...Read More...
User Conference Attendees Learn How to Maximize their DocuWare Experience Conference offers enriching learning environment New Windsor NY, December 6, 2018 – DocuWare , provider of cloud solutions for document management and workflow automation, concluded another successful U.S. User Conference in Philadelphia this week. Already well known in the content services industry for their annual DocuWorld Partner Conferences, DocuWare’s User Conference differs in that the focus is on educational...Read More...
FARMINGDALE, N.Y. - December 5, 2018 - Precision Label Corporation , a New York-based converter serving major cosmetic brands, is expanding its digital production capabilities with the addition of breakthrough HP Indigo silver ink and an HP Indigo 6900 Digital Press. The new HP Indigo ElectroInk Silver, now commercially available, delivers digitally printed metallic effects across a wide color gamut. "We are getting excellent results printing fine type and vignettes in silver and can produce...Read More...

Reply by John Mooney

Hmmm...both seem like some good starts I didn't think of, thanks guys. If either turns out the way to go, as mentioned, Art we'll send...
John Mooney

Reply by Old Glory

Use PA6 instead the new Infinite. When Infinite gets certified by Ricoh, you can upgrade to it with nothing more than a few mouseclicks.
Old Glory

Reply by Art Post

So, a little more on this we used Ricoh Smart Device Accounting for monitoring copies and prints to the new MP C501SPF's. Users need to...
Art Post
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