Can anyone tell me what Dealer cost is for these. Thanx
Original Post
Replies sorted oldest to newest
Can someone please help! My company wants to charge me $187 per waste toner bottle (plastic)!!!!
It's probably because the bottle full sensor is attached to it. Is the bottle cracked/broken? We just empty it into a small trash bag at PM.
Actually, I upgraded and account who had a complaint that it took too log to get these bottle, so I figured I would include 3 of then in the new deal. I had my own copier business for 12 years and have been in the business for 27 years and was floored that my company is telling me I have to pay $187 per waste toner bottle for the W2400. 
Can anyone help me with the cost of these???
Coming from the "overcoming customer objections" angle, that makes sense. All the same, it's a rare user that would change the bottle themselselves. It requires removing several screws, and two covers that are normally only removed for service. (these covers are a little tricky to replace too).
The part number is "B125 3661 Collection Bottle - Used Toner". It is an assembly that has the sensor already attached. At the risk of sounding like a broken record: this is not an item that the customer should have to replace (unless they self-maintain), as it lasts well past the PM cycle. I have never ordered one so I don't know the cost, and I don't have a price list available. Can someone look this up for Art?
The part number is "B125 3661 Collection Bottle - Used Toner". It is an assembly that has the sensor already attached. At the risk of sounding like a broken record: this is not an item that the customer should have to replace (unless they self-maintain), as it lasts well past the PM cycle. I have never ordered one so I don't know the cost, and I don't have a price list available. Can someone look this up for Art?
Thanx for the update, and yes the waster toner bottles would be at the customers office and then a tech would replace when needed, thus eliminating the time for one to ship to the customer or a tech to order and then bring to the customer.
Work from ny tech department today was, we don't sell them, we just have a tech go down and clean them out. Kinda odd since we are in the business of buying and selling and making a profit.
Work from ny tech department today was, we don't sell them, we just have a tech go down and clean them out. Kinda odd since we are in the business of buying and selling and making a profit.
Dealer cost is $120.35...new part #: B275-3661
wow! thankyou!!