Virus Protection on an MFP

Was the competitor Sharp by chance? Is it true that Sharp utilizes a Windows Operating System? If so, virus's may be a real threat.

I think rather than trying to fight the battle using logic, I would get a letter from your CEO stating that if their unit ever got inflicted with a virus, that you will replace it for free. That is better than any "protection software".

No, not heard of anything, just did a recent search for virus/copy machine/copier in the last year and not a thing.

If the system is using a windows OS, it might be possible. But, I don't know of any copiers that are using a windows OS.

Find out what the other rep is trying to sell them.

Art

It is a Xerox sales agent. We go up against this one in particular fairly often and they will pull stuff out of there a$$ to get the customer thinking. Every time the sales rep is in on a deal against us the customer comes up with these off the wall questions.

I just told her if she ever got a Virus on the machine I would replace it for free for her.

I did a little digging on the particular machine. Xerox Work Centre 6655 and they do have some form on embedded Mcafee but it doesn't appear to be a virus protection, the way we probably think about it, even though that is listed as a part of it.

http://www.xerox.com/informati...e-security/enus.html

McAfee and Xerox have teamed up to provide McAfee's Embedded Control enabled on the latest Xerox multifunction printers (MFPs) to protect your printers from security breaches and threats to confidential data.

Basically it's to stop entrance to network via printer or MFP.

Well I just talked to the customer. A free replacement sounds a lot better to them than Mcafee Security software.

lol

Thanks for the clarification Art. Enjoy your Thanksgiving!