HP is set to take over on November 1st. Curious of everyone's thoughts especially from the current Samsung dealers.
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We did a HP webinar last week on the transition and it seems to me that HP doesn't have a clue how BTA copier dealers operate. I think they think BTA dealers are going to sell HP branded service packs and then chase reimbursements for service calls and parts from HP. If that is the model they plan on having us dealers use they will fall flat on their faces.
I don't think they understand our world. I think this is going to be another scenario like Compaq computer was. I think many dealers will stop carrying the line because we all know HP's model.....Put 15 people on every corner selling the same product and saturate the market with your name.
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