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This seems to have something to do with Publisher.  Even when converted to Single Color and selected as black it clicks color.  Bill, I don't think it's Ricoh exclusive...at least I hope not.  The printer is just doing what the program tells it to do.  Normally, I can work around this by printing the job to the Document Server and combining the job at the MFP.  In this case, the customer wants to do a mail merge

Thanks Vince.  I'm using Publisher 2007 and I'm not sure where the Format Publication that you show in your picture is.  I believe it is under Change Template, but I wasn't successful in just changing the color scheme.  It changed the format and there were still color pictures within the document.  Is there a way to change the color scheme without changing the template?

Sorry if this is a stupid question, but this would be very helpful if I could learn how to do this.

Thanks!

Ahh, now I remember why I didn't do that in the first place.  I want to just change some pages so that I can use the finishing features with the document and not have to print it as separate documents.  As it is I had to create 1 color document and 1 black & white and send it to the Document Server then go to the printing screen and set the finishing options.  This makes the mail merge impossible...maybe that's not a bad thing...?

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