February 18, 2016 03:15 PM Eastern Standard Time
SCHAUMBURG, Ill.--(BUSINESS WIRE)--Network Data Systems announced today that CRN®, a brand of The Channel Company, has named Network Data Systems to its 2016 Managed Service Provider (MSP) 500 list in the Elite 150 category. This annual list recognizes North American solution providers with cutting-edge approaches to delivering managed services.
“We congratulate the service providers of the MSP 500, who continually reinvent themselves to successfully meet their customers’ changing needs, helping businesses get the most out of their IT investments and sharpen their competitive edge.”
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In today’s fast-paced business environments, MSPs play an important role in helping companies leverage new technologies without straining their budgets or losing focus on their core business. CRN’s MSP 500 list shines a light on the most forward-thinking and innovative of these key organizations.
Network Data Systems was selected due to its record of overall high quality customer satisfaction, delivering services worldwide. In 2015, more than 85% of customer tickets were resolved on the first call and 80% of all tickets were captured proactively, maximizing infrastructure availability for clients. With 90,000 devices currently under remote management from its Schaumburg location, Network Data Systems has earned the trust of many large and Fortune 500 enterprise customers.
“MSPs meet a critical need in the IT market, providing customized, turnkey services that allow for predictable operational expenses, effective control of expenditures, precise allocation of limited resources and convenient access to on-demand and pay-as-you-go technology,” said Robert Faletra, CEO, The Channel Company. “We congratulate the service providers of the MSP 500, who continually reinvent themselves to successfully meet their customers’ changing needs, helping businesses get the most out of their IT investments and sharpen their competitive edge.”
“To be recognized in the CRN Elite 150 is an honor,” says Jeff Gray, VP of Services. “Our team works very hard to provide world class services and support to all our customers. We know that there other MSP options, so we know that we have to earn our stripes every day. Network Data Systems commitment to its customers, employees, culture and values drives each of us to do our best.”
The MSP 500 list is featured in the February 2016 issue of CRN and online at www.CRN.com/msp500.
About Network Data Systems
Network Data Systems, some say, is the industry’s best kept secret, a world-class specialist in providing IT infrastructure professional and managed services. Headquartered in the Chicago suburb of Schaumburg, IL, NDS is trusted to serve some of the nation’s largest, most complex corporations and government agencies. www.network-data.com
About The Channel Company
The Channel Company enables breakthrough IT channel performance with our dominant media, engaging events, expert consulting and education, and innovative marketing services and platforms. As the channel catalyst, we connect and empower technology suppliers, solution providers and end users. Backed by more than 30 years of unequaled channel experience, we draw from our deep knowledge to envision innovative new solutions for ever-evolving challenges in the technology marketplace. www.thechannelco.com
Contacts
Network Data Systems
Alan Gray, PR contact
(847) 385-6749
agray@network-data.com
http://www.network-data.com/
or
The Channel Company
Melanie Turpin
(508) 416-1195
mturpin@thechannelco.com