Skip to main content

4 replies

MP161 network connection problem

S Sypher (Guest)
Hey guys

I am having a problem setting up a MP161SPF for scan to folder!

First off the machine is able to print, copy, fax and lanfax as well as scan to mail!!

The problem arises when I try to set up scan to folder using, either a pc name and or the IP, it keeps telling me that the connection has failed, IP Add is correct, Subnet is Correct, Gateway is correct. And the customers IP`s are all static. I tried connecting to my laptop as well with the same connection error, so I am pretty sure the problem lies with the machine!

I have checked everything and the machine is new, ie everything is default.

Anyone got any ideas...

Thanks

Warren
Original Post

Replies sorted oldest to newest

slim463slim463Elite P4P'er
Make sure WINS Server is turned off unless the customer has a WINS Server. Ricoh "out-of-the-box" have WINS ENABLED with the IP ADDRESS of 0.0.0.0.
I have seen this to cause a DNS issue when trying to resolve names to IP address for PC on the network. Also, you MUST set the SMB Domain/workgroup correctly or it will not find any PC's on the LAN. The default SMB workgroup/domain name programmed in the MP161 is WORKGROUP. If that is not the customers workgroup/domain name then you WILL get that error.
You change this setting in the web device monitor on the MFP. Under the network settings catagory. I hope that helps. SLIM463 Smile

PS... don't for get about the DNS settings as well. If not correct, NO Names will resolve the actual ip address.

Add Reply

Post

Membership Required

We're sorry. You must be signed in to continue. Sign In or Register
×
Are you sure you want to remove from your Block List?
×
Loading...
×
When you block a person, they can no longer invite you to a private message or post to your profile wall. Replies and comments they make will be collapsed/hidden by default. Finally, you'll never receive email notifications about content they create or likes they designate for your content.
Note: if you proceed, you will no longer be following .
×
Advanced Search
Advanced Search
Link copied to your clipboard.
×

Access to this requires a premium membership.

VIP/Premium Membership

A Premium Membership can carry you to the top of the sales ladder!

Premium Membership Includes:

  • Access to the Premium forums (I'm not going to post all of my secrets in the general forums, but I will post them in the Premium forums).
  • Unlimited downloads of all documents which include competitive proposals, Print4Pay Hotels "Pricing on the Street", competitive quotes, competitive sales orders, RFP's/RFQ's and word/xcel documents that I've created that will help you track your sales, self help sales documents, and much more!
  • As long as you're a Premium Member, you can lean on me for additional help with creative ideas of how to close the deal, add additional value with a third party solution, whatever you need in order to help WIN the deal!
  • Leads, every now and then I'll get a few leads from across the country, this is due the lead generation site I created and all the blogs I've written. A Premium Membership will enable you to receive these leads.

Follow the link on the forums to get your Premium Membership. If you're interested in a lifetime membership please send me an email arthurkpost@gmail.com and we'll send you a pay pal invoice of $399 of a LIFETIME Print4Pay Hotel membership.

$115.00 per 12 Months (plus tax if applicable)
×