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I have e-mailed Barbara Lindley asking for Ricoh GEM/GSA Promo pricing; without a reply. I checked yesterday on ROL and it is not listed. I don't know about you guys but if we treated our customers and ran our business they way Ricoh does it wouldn't be neccessary to be a member of this site any longer;-/ It was kind of interesting to have watched Xerox decimate their customer/dealer base and now Ricoh seems to be heading down the same path.
Well, they are still accepting orders using GEM Promo for qualified accounts. I just sent one in last week, and it went through. What I heard was that the Gov. people through a fit because Ricoh was allowing special pricing reserved for them to be used by "normal" customers. In order to meet the Gov's requirements, Ricoh can not offer the special Gov pricing to "normal" customers. Makes sense to me.
I spoke to Barbara Lindley this morning. She said there is no conclusive date when the GEM PROMO pricing will be out for the new systems. She suggested we sell them 1085/1105's which are still on the old schedule, which is still in effect for true GEM/GSA customers.
I told her my customer knows the 1085/1105 are being replaced, and wants the new system. She said I have to stay with standard GEM/GSA pricing.

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