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I have a Savin 2560 on demo trying to print to with this particular software and it duplexs without being told to, but that would be ok if it were right. The duplexing is rally strange in that it prints some pages blank on fron image on back, or page 1 of three printed on front blank on back. No rhyme or reason. The software vendor says the software only supports page printers and they are not motivated to upgrade the software to print to document printers.

Any suggestions?

Thanks,
Scott
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Try switching pcl emualtion, meaning use the exisitng driver before you installed the Ricoh one. You may lose some functionality but it may work.

Also try changing the driver (ricoh) to PCL5 or 6 and see what happens.

Ask the software company if there is any infomation that may have to be downloaded to the Hard Drive.

Art
Tried your suggestion and while that got the output closer to the way it should be it still was not right. Thankfully the customer very much wants to do business with us that they are goin to option B buy the Savin 2560 for everyone's use but buy an HP 45ppm printer for the person who needs to print from this software. Desired ending but would still like to find a solution.

Thanks,

Scott

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