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When we had a Ricoh-led launch of these products, we were told 5K and 8K with no more than 1/3 color.

I asked them the significance of 1/3 volume and whether the "1/3 rule" applied if they were only doing 2,000 a month. If their total volume was 2K, is there any reason those copies cannot be 100% color. Their response was back to the pat answer of the "1/3 rule". I asked if it was somehow necessary that "X" number of B&W go through the machine and they said "not that we know of" so I came back with the question of why is it that Ricoh is saying 1/3 color rather than a maximum number of color and they had no answer.

I felt I needed to nail this down and could not get a satisfactory answer but these were training people, not technical people.

If there is anyone who can shed some light on this, I would appreciate it.
My Bad! I grabbed that off of the top of my head late late at night the 5k and 8k with 1/3 color is correct.

As to the other issue, just talked with the Lanier training people and a big reason that they are doing this 1/3 - 2/3 rule is because this is a B/W copier first and will handle the volume as such. If they set a number of color copies per month that can be done without saying color is a percentage than they run the risk of it being sold as a color copier which it is not. Once a customer gets in the habit of using it as a color copier and their volume increases (which it usually does) then there will no doubt be issues with this "color" copier that they bought. Whether or not you can do 100% color, I can't get a commitment, I think it is a very touchy and scary subject for RFG to broach.

Graham
I'm back, and have an answer about the volume delima. You need to open the Aficio 1224C/1232C Sales Hand Book that came on the Launch CD (the one with the Video. Am I the only one who reads this stuff?) Anyway, in Chapter 1, page 1-3, it talks about "Target Office/Target Copy Volume". It has a graph and text showing the Max. Volume is 33.3K per month. The graph also shows the BW and FC Prints based on a max of 33.3K per month. It shows how much color can be done at 10%, 20% etc. up to 100% At 100% color only, it shows a max volume of 8,333/month. Again, it is only a Ricoh publication, so why should we put much faith in it. But, then again, it is written in the Aficio 1224C/1232C Sales Hand Book for all of us to read and use.
Whenever I get a CD, I download everything and print jsut about everything up. Then, when I get a chance, I glance through it. You never know what useful info you will find that the Service side (and for that matter the Sales side) never knew was there. The problem I have is trying to remember where I saw the info in the first place!
Ted,
Hold the phone! The page you are referring to references page volume of 8,000 / 5000 then below that changes to developments. Developments must be divided by 4 to convert to letter size pages. The accompanying bar graph with color black ratios uses the developments numbers, but says copies. I think the person who put this together does not understand the difference in copies and developments. If you look in the sales information guide on the launch CD which is in the reference folder, you again see the 5,000 /8,000 volumes with 30% color usage. Once again, Ricoh has succeeded in providing exceedingly confusing and contradictory information. Hope this helps, guys.
Brad
Ridldle Me This Brad...when it is talking about BW only, it states 33,333 is the MMV. Wouldn't doing black only use only ONE dev.... The Black. You wouldn't divide this by 4. So, it still makes sense the way I stated that if they are talking pages on the BW, then they must be talking pages on the color. You can't be talking pages for BW and Dev. for the Color on the same chart...but then again this is Ricoh, the Master of Ambiguity!

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