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Long story short we have a real estate office who is adamant on using chromebooks for the agents. The print driver install is quite tedious on them and apparently it is almost impossible to track usage without a long tedious process of installing items to get a popup for a code to work and of course they don't want to buy anything extra as far as software or solutions.

Can anyone share a solution on this?

We run into very few chromebooks in businesses but I think we may see more and more. This owner thinks chrome books are the greatest thing ever invented for business. I see it differnently but I'm also in a biased mindset because we are running into so many issues. 

"If any of my competitors were drowning, I'd stick a hose in their mouth and turn on the water." - Ray Kroc

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So with a Chrome Book you are not actually installing a print driver on the book. Chrome Book is much like your chrome browser no meat except for connectivity ,I suggest trying this.

If the company you are dealing with is issuing chrome books they they should have G suite, which is the admin for Google's operating system.  In G Suite the first thing the customer should do is enable Google's Cloud Print function. 

https://www.google.com/cloudprint/learn/

The driver that is on the server or or desktop that gets shared out through cloud print should be set to locked print, and then the customer can run reports from the Canon's native job accounting function.

 

can you let me know if this works.

 

thanks

 

 

 

 

Paul Giorgi posted:

So with a Chrome Book you are not actually installing a print driver on the book. Chrome Book is much like your chrome browser no meat except for connectivity ,I suggest trying this.

If the company you are dealing with is issuing chrome books they they should have G suite, which is the admin for Google's operating system.  In G Suite the first thing the customer should do is enable Google's Cloud Print function. 

https://www.google.com/cloudprint/learn/

The driver that is on the server or or desktop that gets shared out through cloud print should be set to locked print, and then the customer can run reports from the Canon's native job accounting function.

 

can you let me know if this works.

 

thanks

 

 

 

 

Paul, this is awesome, thank you!

Owner needs to understand that using a $179 chromebook is cheap route that has serious functionality limitations.  If the agents are too cheap to purchase the right tools for their success it is not your problem.  

I wouldn't mess around at the machine level.  Go right to papercut as mentioned above and charge a lot for it.  Then again someone who is buying chromebooks probably won't pay for a solution like Papercut either.

Last edited by fisher

@fisher I agree. He think the chromebooks are the greatest thing ever. I told him his account would be the second account since chromebooks came out that I had seen them used, and he had the attitude that other business owners didn't know what they were doing and needed to jump on board. I made the mistake of telling him we would track chromebooks with Universal Login Manager which you cannot do apparently. He now doesn't want to pay for anything extra. Since they have 5 total offices. I think I am going to put paper cut in this first office, pay for it myself since I told him everything would work fine, and then charge him for the remaining 4 offices when we upgrade everything. Its come to the point of either doing something like that or taking back the deal. 

 

Paul, He doesn't want to do the work to make it all work and has told me the process to install the cloud print is to cumbersome and long and wants Canon to write him a script to install it every time he hires a new agent......This could be one of the worst dealings I've had in some time. It also doesn't help he thinks he is an IT Guru and has done nothing but screw up the machine since he got it changing settings etc.

Update**

So I basically screwed up and told him that you could track and bill back on the Canon C255if from the chrome books. Canon told me that was inaccurate, my solutions guy said the same as well as several others. So, since I screwed up I purchased them a copy of papercut's google cloud print solution since the customer reminded me that I was the one who said it could be done and he wasn't paying for my screwup. After doing that I have commitments on his other offices with the condition that he will buy paper cut for the additional machines. And I am going on vacation with one of the partners for a week of golf, so I guess it wasn't all bad. 

Jason,

    If the C255if can handle Papercut it can also do UniFLOW SMB (add the Advanced Config for cheap money). Publish the Secure Input Queue as a Google Cloud Printer, and have all Agents print to it. Use Pin Codes for the Agents so you don't need to add card readers. You could do this whole thing installed for cheap money.

That's My $0.02

Vince McHugh

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