B&W vs. Color pages | Print4Pay Hotel

dmurrahDocusultant P4P'er

We have an opportunity to upgrade a Toshiba 3511 that the customer is saying that out of a document with 2 color pages and 6 b&w pages the customer is being charged for 8 color pages. We told them that our machine (the MPC3500) would count 2 color and 6 b&w pages. when we tested it we got 3 color pages an 5 b&w. What are we missing?

9/6/0710:45 PM

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CopyFax JaxElite P4P'er

Without seeing the file, I don't know how anyone can offer advice on the print counter. Can you add it in as an attachment so we can verify the file is setup the way you describe?

dmurrahDocusultant P4P'er

here you go

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Files (1)

2007_News_(Color).pub

9/7/079:55 AM

cmarkowskiElite P4P'er

What driver are you using?

dmurrahDocusultant P4P'er

PCL

9/7/072:14 PM

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