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I thought I had figured out how to have my customer's Savin 816mf always dial a 9 before the fax number, but it didn't work.

I tried every combination I could think of using the attached document.

Can anyone tell me what I'm missing or has anyone had luck doing this?

I'm not sure what a PABX or a PSTN is, but my customer says they have a private phone system if that means anything.

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Yeah, I think it was a mundane detail, hope to find out in the next few days when I try again. The directions are very specific in saying "you need to make the following settings before attaching the G3 phone line"...that can't really make a difference...could it?

Looks like it can. I don't have a PABX here, but after setting it up and dialing to a known good test line the machine errored out.

It's all in the details.

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