Aficio League/Savin Sales Circuit/Lanier Rewards Claiming

It has been the same for Ricoh, the only correct info I give is the corp name and everything else is false.

Perhaps some 411 from a purchasing manager's perspective would be useful ... or maybe it will just throw more fuel on the fire.....

If you are claiming a DMAP sale, the horse is already long gone from the barn. We are required to submit client documentation whenever we place an equipment order under a DMAP contract, be it your dealership's sales agreement signed by the client or the client's own PO.

I was told (actually by another manufacturer, who has a similar process for their special contracts) that they are required by the federal government to require it from us as a necessary audit step. They're supposed to ensure that any special pricing is, in fact, actually going to a qualified client and it's not some racketeering scheme or some other legal boondoogle.

So, Ricoh has had the client contact information several weeks before sales reps start claiming sales (which makes me wonder why some database person can't just automatically bring up your DMAP client contact for you when you enter the serial number....oh, wait a minute, it's Oracle, never mind).

Of course, all of this doesn't apply to anything bought off your dealership's regular wholesale contract.

Yeah, it's amazing that no one has noticed that many of our customers are located at 123 Main St. with an email address of noname@aol.com. Oh wait you're right...it's Oracle...

When I am ready to let my soldiers be captured, I allow them to only provide rank and serial number. Customer name is my customer1, customer2, customer3....what else do they need to know about the sale other than the fact that I put a Ricoh out in the field? If I am ever asked about this, I don't think I will answer the question. Instead, I will provide name, rank, serial...